poly 3725 EagleEye Director User Manual
- June 5, 2024
- Poly
Table of Contents
EagleEye Director
User Manual
What’s New
This release of the EagleEye Director II camera includes all the features of
the previous releases and the following feature.
Configure Camera Settings in Connect Your OwnDevice Mode
When you set the connection mode to Connect Your Own Device, you can now
configure multiple camera settings for the EagleEye Director II camera in the
Camera Settings option of supported meeting software clients.
Note: The following information is a general procedure that you can refer
to. Your application may use different terms or categories.
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To configure camera settings in Connect Your Own Device mode:
- Go to your software client’s Settings.
- Find Camera Settings.
- Configure the following options:
| Setting | Description |
|---|---|
| Brightness | Adjusts the video brightness. |
| Saturation | Adjusts the color saturation. |
| White Balance | Specifies how the camera compensates for variations in room |
light sources.
Backlight Compensation| Specifies if the camera automatically adjusts for a
bright background. Use backlight compensation when the subject appears darker
than the background.
Anti-Flicker| Adjusts the flickering of the video captured by the camera
sensor. You can select 50 Hz (for Europe and Asia) or 60 Hz (for North
America). The default is 50 Hz.
Version History
The following table lists the release history of the Polycom EagleEye Director II camera.
| Release | Release Date | Features |
|---|---|---|
| 2.2.0.43 | November 2020 | Camera settings in Connect Your Own Device mode |
| 2.2.0 | May 2019 | Frame speaker, frame group, and tracking off camera presets |
| 2.1.0.5 | August 2018 | Strong password requirement for enhanced security |
| 2.1.0 | July 2018 | Important field fixes |
| 2.0.0 | April 2018 | Important field fixes and support for the following |
features:
• EagleEye Director II App
• System web interface
• Cascading for two cameras
• RealPresence Group Series, Bring Your Own Device, and Automaconnection modes
• Configurable position of the PIP window
Security Updates
For information about known and resolved security vulnerabilities, see the
https://www.poly.com/PolycomService/support/us/support/documentation/security_center
Installation
For installation information, see the Polycom EagleEye Director II
Administrator Guide.
Software Updates
Software update scenarios can involve two cascaded EagleEye Director II
cameras (a primary camera and a secondary camera) that have different software
version numbers. The following table lists the resulting software versions of
the cameras after a software update.
Software Updates
Upload Version| Primary Camera Version| Secondary Camera
Version| Update Result / Workaround
---|---|---|---
2.2.0| 2.2.0| 2.2.0 + 1| Primary and secondary cameras are 2.2.0 + 1
2.1.0| 2.1.0| 2.1.0 + 1| No software update
2.1.0 + 1| 2.1.0| 2.1.0 + 1| Primary and secondary cameras are 2.1.0 + 1
2.1.0 + 1| 2.1.0 + 1| 2.1.0| Disconnect cascaded cameras; update the secondary
camera without the primary camera
2.1.0 + 1| 2.1.0| 2.1.0 – 1| Primary and secondary cameras are 2.1.0 + 1
Hardware and Software Requirements
Your system must meet the following minimum requirements to use an EagleEye
Director II as a USB camera for a computer and to use Microsoft Surface Hub
for Skype for Business and Microsoft Lync.
Hardware and Software Requirements for EagleEye Director II
| Category | Requirement |
|---|---|
| Operating system | Windows 10 (32-bit or 64-bit) – Required for the EagleEye |
Director II App and for the camera’s system web interface
Windows 8 (32-bit or 64-bit) Windows 7 (32-bit or 64-bit)
Desktop client| Office 365
Microsoft Teams or Microsoft Skype for Business 2016/2015 Microsoft Lync 2013
(required for 1080p)
Processor| Quad-core, 2.0 GHz or higher For Office 365, Lync 2013, and Lync
2010 client requirements, see the Microsoft
TechNet site
RAM| 2 GB
Category| Requirement
---|---
USB connector| USB 3.0 or USB 2.0 (recommended) USB 1.0 (not recommened due to
possible reduced performance)
USB driver| The latest USB driver installed using Windows Update
Interoperability
The EagleEye Director II camera interoperates with a variety of software and
hardware.
Camera Software Packaged with RealPresence Group Series System Software
RealPresence Group Series system versions prior to 6.1.0 support camera 1. x.x
versions only and don’t support 2. x.x versions. The EagleEye Director II
camera works with the following RealPresence Group Series systems:
- RealPresence Group 300
- RealPresence Group 310
- RealPresence Group 500
- RealPresence Group 700
Note: RealPresence Group Series system versions prior to 6.1.0 support
camera 1. x.x versions only and don’t support 2. x.x versions.
Supported EagleEye Director II and RealPresence Group Series Software
Packages
EagleEye Director II Software Build| RealPresence Group Series
Version
---|---
2.1.0.5| 6.2.0.2
1.1.0.29| 6.1.7
1.1.0.29| 6.1.6.1
1.1.0.23| 6.1.5
1.1.0.23| 6.1.4
1.1.0.18| 6.1.3
1.1.0.18| 6.1.2
1.0.0.22| 6.1.1
1.0.0.16| 6.1.0
Interoperable Product Versions
EagleEye Director II cameras interoperate with the following products and software versions. Product Interoperability with EagleEye Director II
| Product | Interoperable Versions |
|---|---|
| Poly Trio | 5.7.1 |
| Poly Trio for Zoom Rooms | Mac: 4.1.25771 |
Windows: 4.1.25831
Microsoft Teams, Microsoft Skype for Business, and Microsoft Lync desktop
client| Office 365
Microsoft Teams 1.3.00.31689
Microsoft Skype for Business 2016/2015 Microsoft Lync 2013 (required for
1080p)
Microsoft Surface Hub with Poly Trio (USB mode)| System version:
10.0.15063.1058
Application version: 1.4.7.0
Supported Cameras and Accessories
EagleEye II Director cameras support the following cameras and accessories.
- EagleEye IV Digital Extender
- Digital Breakout Adapter
- EagleEye IV wide-angle lens
- EagleEye IV 12x cameras
- Privacy cover (used in environments that require enhanced security)
- Iron Ranger 2304 USB 2.0
- Icron Ranger 2311 Icron USB 2.0
For more information on the EagleEye Digital Extender and Digital Breakout Adapter accessories, see the Polycom RealPresence Group Series Integrator Reference Guide at the Poly Online Support Center. For information on setting up these cameras and accessories, see the following documents at the PolyOnline Support Center:
- Polycom EagleEye IV Wide Angle Lens
- Setting Up the Polycom EagleEye IV Cameras
- Setting Up the Polycom EagleEye IV Camera Privacy Cover
- Setting Up the Polycom EagleEye Digital Extender
Limitations
When pairing with a Poly Trio system, the EagleEye Director II camera must be
on the same subnet for the Trio system to detect the camera.
Resolved Issues
This release doesn’t have new resolved issues.
Get Help
For more information about installing, configuring, and administering
Poly/Polycom products or services, go to Poly Online
https://www.poly.com/us/en/support.
Related Poly and Partner Resources
See the following sites for information related to this product.
- Poly Online https://www.poly.com/us/en/support is the entry point to an online product, service, and solution support information including Video Tutorials, Documents & Software, Knowledge Base, Community Discussions, Poly University, and additional services.
- The https://docs.poly.com/Library provides support documentation for active products, services, and solutions. The documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration, or administration content from any online device.
- The https://community.poly.com/ provides access to the latest developer and supports the information. Create an account to access Poly support personnel and participate in developer and support forums. You can find the latest information on hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.
- https://www.poly.com/us/en/partners are industry leaders who natively integrate the Poly standards-based RealPresence Platform with their customers’ current UC infrastructures, making it easy for you to communicate face-to-face with the applications and devices you use every day.
- https://www.poly.com/us/en/products/services help your business succeed and get the most out of your investment through the benefits of collaboration.
Privacy Policy
Poly products and services process customer data in a manner consistent with
the Poly Privacy Policy. Please direct comments or questions to
privacy@poly.com.
Copyright and Trademark Information
© 2020 Plantronics, Inc. All rights reserved. No part of this document may be
reproduced, translated into another language or format, or transmitted in any
form or by any means, electronic or mechanical, for any purpose, without the
express written permission of Plantronics, Inc.
Plantronics, Inc. (Plantronics + Polycom, Now together as Poly)
345 Encinal Street
Santa Cruz, California
95060
Poly and the propeller design are trademarks of Plantronics, Inc. All other
trademarks are the property of their respective owners.
References
- support.polycom.com/PolycomService/support/us/support/documentation/security_center.html
- Home - HP Support Community
- Poly Documentation Library
- support.polycom.com/
- Microsoft Learn: Build skills that open doors in your career
- Poly | Video & Voice Collaboration Solutions | HP® Official Site
- Poly Conferencing Solutions by Industry | HP® Official Site
- Poly | Headset & Video Software & Services | HP® Official Site