poly 3725 EagleEye Director User Manual

: June 5, 2024
: Poly

Table of Contents

What’s New
Version History
Hardware and Software Requirements
Interoperability
Interoperable Product Versions
Supported Cameras and Accessories
Limitations
References
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EagleEye Director
User Manual

What’s New

This release of the EagleEye Director II camera includes all the features of the previous releases and the following feature.
Configure Camera Settings in Connect Your OwnDevice Mode
When you set the connection mode to Connect Your Own Device, you can now configure multiple camera settings for the EagleEye Director II camera in the Camera Settings option of supported meeting software clients.
Note: The following information is a general procedure that you can refer to. Your application may use different terms or categories.
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To configure camera settings in Connect Your Own Device mode:

Go to your software client’s Settings.
Find Camera Settings.
Configure the following options:

Setting	Description
Brightness	Adjusts the video brightness.
Saturation	Adjusts the color saturation.
White Balance	Specifies how the camera compensates for variations in room

light sources.
Backlight Compensation| Specifies if the camera automatically adjusts for a bright background. Use backlight compensation when the subject appears darker than the background.
Anti-Flicker| Adjusts the flickering of the video captured by the camera sensor. You can select 50 Hz (for Europe and Asia) or 60 Hz (for North America). The default is 50 Hz.

Version History

The following table lists the release history of the Polycom EagleEye Director II camera.

Release	Release Date	Features
2.2.0.43	November 2020	Camera settings in Connect Your Own Device mode
2.2.0	May 2019	Frame speaker, frame group, and tracking off camera presets
2.1.0.5	August 2018	Strong password requirement for enhanced security
2.1.0	July 2018	Important field fixes
2.0.0	April 2018	Important field fixes and support for the following

features:
• EagleEye Director II App
• System web interface
• Cascading for two cameras
• RealPresence Group Series, Bring Your Own Device, and Automaconnection modes
• Configurable position of the PIP window

Security Updates
For information about known and resolved security vulnerabilities, see the https://www.poly.com/PolycomService/support/us/support/documentation/security_center
Installation
For installation information, see the Polycom EagleEye Director II Administrator Guide.
Software Updates
Software update scenarios can involve two cascaded EagleEye Director II cameras (a primary camera and a secondary camera) that have different software version numbers. The following table lists the resulting software versions of the cameras after a software update.
Software Updates

Upload Version| Primary Camera Version| Secondary Camera Version| Update Result / Workaround
---|---|---|---
2.2.0| 2.2.0| 2.2.0 + 1| Primary and secondary cameras are 2.2.0 + 1
2.1.0| 2.1.0| 2.1.0 + 1| No software update
2.1.0 + 1| 2.1.0| 2.1.0 + 1| Primary and secondary cameras are 2.1.0 + 1
2.1.0 + 1| 2.1.0 + 1| 2.1.0| Disconnect cascaded cameras; update the secondary camera without the primary camera
2.1.0 + 1| 2.1.0| 2.1.0 – 1| Primary and secondary cameras are 2.1.0 + 1

Hardware and Software Requirements

Your system must meet the following minimum requirements to use an EagleEye Director II as a USB camera for a computer and to use Microsoft Surface Hub for Skype for Business and Microsoft Lync.
Hardware and Software Requirements for EagleEye Director II

Category	Requirement
Operating system	Windows 10 (32-bit or 64-bit) – Required for the EagleEye

Director II App and for the camera’s system web interface
Windows 8 (32-bit or 64-bit) Windows 7 (32-bit or 64-bit)
Desktop client| Office 365
Microsoft Teams or Microsoft Skype for Business 2016/2015 Microsoft Lync 2013 (required for 1080p)
Processor| Quad-core, 2.0 GHz or higher For Office 365, Lync 2013, and Lync 2010 client requirements, see the Microsoft TechNet site
RAM| 2 GB
Category| Requirement
---|---
USB connector| USB 3.0 or USB 2.0 (recommended) USB 1.0 (not recommened due to possible reduced performance)
USB driver| The latest USB driver installed using Windows Update

Interoperability

The EagleEye Director II camera interoperates with a variety of software and hardware.
Camera Software Packaged with RealPresence Group Series System Software
RealPresence Group Series system versions prior to 6.1.0 support camera 1. x.x versions only and don’t support 2. x.x versions. The EagleEye Director II camera works with the following RealPresence Group Series systems:

RealPresence Group 300
RealPresence Group 310
RealPresence Group 500
RealPresence Group 700

Note: RealPresence Group Series system versions prior to 6.1.0 support camera 1. x.x versions only and don’t support 2. x.x versions.
Supported EagleEye Director II and RealPresence Group Series Software Packages

EagleEye Director II Software Build| RealPresence Group Series Version
---|---
2.1.0.5| 6.2.0.2
1.1.0.29| 6.1.7
1.1.0.29| 6.1.6.1
1.1.0.23| 6.1.5
1.1.0.23| 6.1.4
1.1.0.18| 6.1.3
1.1.0.18| 6.1.2
1.0.0.22| 6.1.1
1.0.0.16| 6.1.0

Interoperable Product Versions

EagleEye Director II cameras interoperate with the following products and software versions. Product Interoperability with EagleEye Director II

Product	Interoperable Versions
Poly Trio	5.7.1
Poly Trio for Zoom Rooms	Mac: 4.1.25771

Windows: 4.1.25831
Microsoft Teams, Microsoft Skype for Business, and Microsoft Lync desktop client| Office 365
Microsoft Teams 1.3.00.31689
Microsoft Skype for Business 2016/2015 Microsoft Lync 2013 (required for 1080p)
Microsoft Surface Hub with Poly Trio (USB mode)| System version: 10.0.15063.1058
Application version: 1.4.7.0

Supported Cameras and Accessories

EagleEye II Director cameras support the following cameras and accessories.

EagleEye IV Digital Extender
Digital Breakout Adapter
EagleEye IV wide-angle lens
EagleEye IV 12x cameras
Privacy cover (used in environments that require enhanced security)
Iron Ranger 2304 USB 2.0
Icron Ranger 2311 Icron USB 2.0

For more information on the EagleEye Digital Extender and Digital Breakout Adapter accessories, see the Polycom RealPresence Group Series Integrator Reference Guide at the Poly Online Support Center. For information on setting up these cameras and accessories, see the following documents at the PolyOnline Support Center:

Polycom EagleEye IV Wide Angle Lens
Setting Up the Polycom EagleEye IV Cameras
Setting Up the Polycom EagleEye IV Camera Privacy Cover
Setting Up the Polycom EagleEye Digital Extender

Limitations

When pairing with a Poly Trio system, the EagleEye Director II camera must be on the same subnet for the Trio system to detect the camera.
Resolved Issues
This release doesn’t have new resolved issues.
Get Help
For more information about installing, configuring, and administering Poly/Polycom products or services, go to Poly Online https://www.poly.com/us/en/support.
Related Poly and Partner Resources
See the following sites for information related to this product.

Poly Online https://www.poly.com/us/en/support is the entry point to an online product, service, and solution support information including Video Tutorials, Documents & Software, Knowledge Base, Community Discussions, Poly University, and additional services.
The https://docs.poly.com/Library provides support documentation for active products, services, and solutions. The documentation displays in responsive HTML5 format so that you can easily access and view installation, configuration, or administration content from any online device.
The https://community.poly.com/ provides access to the latest developer and supports the information. Create an account to access Poly support personnel and participate in developer and support forums. You can find the latest information on hardware, software, and partner solutions topics, share ideas, and solve problems with your colleagues.
https://www.poly.com/us/en/partners are industry leaders who natively integrate the Poly standards-based RealPresence Platform with their customers’ current UC infrastructures, making it easy for you to communicate face-to-face with the applications and devices you use every day.
https://www.poly.com/us/en/products/services help your business succeed and get the most out of your investment through the benefits of collaboration.

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© 2020 Plantronics, Inc. All rights reserved. No part of this document may be reproduced, translated into another language or format, or transmitted in any form or by any means, electronic or mechanical, for any purpose, without the express written permission of Plantronics, Inc.
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