Milesight How to Use Lightning Protection User Guide

June 5, 2024
Milesight

Milesight How to Use Lightning Protection User Guide
Milesight How to Use Lightning Protection

Recommendations for Lightning Protection

Outdoor Protection

Installation Suggestions

  • Installed on the pole, the camera should not be at the very top. Slightly move it down, or it is easy for the camera attract lightning.
  • It is better to have a lightning rod at the top of the pole.
  • the camera housing should be grounded.
  • In theory, it would be better to add a Junction Box, so the tail wire can better avoid lightning with a shell protection.
  • If possible, deploying lightning arrester on site, especially in coastal areas where there are often thunderstorms

Installation Suggestions

Note:

  • When you use PoE, the network port of the 2-in-1 lightning arrester does not work.
  • Please check purchase advice of Lightning Arresters or consult Milesight support.

Indoor Protection

Installation Suggestions

  • For systems with unstable voltages, transient severe surges may cause damage to switches and cameras. Therefore, voltage regulators need to be deployed in the system.
  • Pay more attention to surge intrusion through signal wires. It is better to add a signal surge arrester.

Troubleshooting Steps for Lightning Strikes

Installation and Weather

Step 1: Confirm the installation environment; (Whether the camera is installed in an open outdoor or on a pole? Whether lightning arrester is installed? Whether the camera housing is grounded);
Step 2: Confirm if a thunderstorm occurred recently;
Step 3: Share the information with Milesight Support

Power Supply Method

If the camera model supports both DC and PoE, try both of them to confirm which circuit is damaged.

Step 1: If the camera can not power on with DC but can power on with PoE, there is a high possibility that the motherboard is damaged;
Step 2: If the camera can not power on with PoE, but can power on with DC, and there is an IR-CUT sound with IR LED on, but the camera cannot be accessed when the camera starts up, the possibility is that the interface board is damaged;
Step3: Contact Milesight Technical Support for RMA.

Disassembly and Inspection

Step1: Disassemble the camera to check if there are obvious burn marks on them other board and interface board;
Step2: If there are no obvious burn marks on the board, use a multimeter to measure whether the components on the board are short-circuited;
Step3: Share test results with Milesight Support.

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