SuperEQ S2 Active Noise-Cancelling Headphones User Manual

SuperEQ S2 Active Noise-Cancelling Headphones User Manul

Active Noise -cancelling Headphones

1. Product Name: SuperEQ S2
2. Bluetooth Version: 5. 0
3. Battery Capacity: 500mAh
4. Input: USB 5.0V/360mA
5. Charging Time: About 2 hours
6. Play Time 1: 18 hours (Bluetooth noise -cancelling mode)
7. Play Time 2: 25 hours (Bluetooth mode)
8. Play Time 3: 45 hours (wired noise-cancelling mode)
9. Noise Reduction Depth: 20 ~25dB
10. Bluetooth Range: ≥10m/33feet
11. Diameter: φ40mm driver
12.  Frequency Response: 20Hz ～20kHz
13. Net Weight: 210g

Product overview / Diagram

Indicator Light

Pairing

|

Red and blue light flash alternately

---|---

Paired

|

Blue light flashes

Playing

|

Slowflashes blue light

Charging

|

Red light on

Full Charge

|

Red light turns off

Battery Low|

Red light flashes with voice prompt

ANC Working

|

Green Light turns on

Tips: When the distance between the Headphone and phone is beyond effective range, Headphone disconnects with the phone. The headphone will power off automatically once no activity for 10 minutes

Package Contents

Noise cancelling on / Noise cancelling off

0n/0ff & Pairing

How to Pair

Music Controls

Phone Controls

LED DISPLAY

• Turn on: blue light
  

• Turn on: blue light

• Paring mode: light flashes red and blue alternately

• ANC mode: the green light is always on

• Paired mode:light flashes blue once every 4 second
  

Charge The Headphones

**

**

Warning

The in -flight plug adaptor lets you enjoy balanced sound from the in -flight entertainment system while travelling in a plane.

The In -flight adapter is NOT MEANT to charge your device. Plugging the in -flight adapter into a AC Power Socket to charge the head phones will cause severe damage to the device.

Q&A

• Q: Why can’t my headphones charge?
  A: To avoid «re or burn the charging IC during charging, we have set up over -voltage protection for the headset. If you use a charger that exceeds 5V, the headset will automatically enter the overvoltage protection state, thereby stopping charging. We recommend using the original 5V charging plug

• Q: Why can’t my headphones be used after charging/can’t be turned on after using them for a period of time?
  A:

1. Please eliminate the problem of insufficient power of the headphone. if the charging current is unstable, it will have an impact on the charging module, which may cause it to enter the protection mode after charging (it cannot be turned on)
2. Please use the 3.5mm audio cable in the headphone accessory to plug into the headphone  3.5mm jack tocomplete the factory reset. Then you can use the headphone again.
3. If your problem cannot be solved, we hope that you can get in touch with our official customer service email. **  

**

• Q: Why can’t my headphone enter pairing mode
  A: After turning on the headphone, you need to press and hold the shutdown button for 5 – 6 seconds. When you see the signal lights flashing alternately and quickly, it means that the headphone has entered pairing mode. If y
  

• Q: Why is the signal of the headphones intermittent?
  A:

1. The 10 -meter effective distance of a Bluetooth headphone is a Bluetooth distance in an unobstructed environment. For example, when the headphone signal is used indoors, it will be weakened by passing through a wall.
2. If in areas with high traffic such as airports, train stations, subways, bus stations, shopping malls, and areas with dense signal sources such as signal lights and monitors, Bluetooth headphones are prone to signal instability.

• Q: Why can’t my headphone connect with Bluetooth devices?
  A:

1. Clear the history link records of the mobile phone or Bluetooth device. 2. After resetting the headphone to factory settings, try to link again **.**

• Q: When using active noise reduction headphones, the exterior feels very noisy/noise reduction effect is not obvious?
  A: Active noise cancelling headphones mainly eliminate low -frequency noise rather than high -frequency noise. Because low -frequency noise has the characteristics of slow transmission speed, the chip of the active noise reduction headset has sufficient response time to offset the opposite band of low -frequency noise. The high -frequency noise has the characteristics of fast transmission and attenuation. When the noise is generated, due to its faster transmission speed, the chip of the active noise cancelling headset does  not have www.supereq.net x1 Click x1 Click Pairedmode: light flashes blue once every 4 seconds Pairing erfolgreich: enough response time to capture and process it. In real life, if you are in a train or an airplane, you will feel that the noise is eliminated more obviously, because the noise in this part is mainly low -frequency noise.
  

Limited Warrnty

Our friendly customer service team are ready and waiting to help. Here is how we can connect:  In order to ensure that your problem can be solved in the «rst time, we sincerely hope that you can get in touch with our official customer service email (info@supereq.net). SuperEQ customer service team looks forward to communicating with you!

info@supereq.net (Global) support@supereq.in (India)
GLOBAL:  +852 6940 3848
INDIA: +91 -8929 -369 -620 9:30 to 17:30 active time (IST, Monday to Friday)

www.supereq.net

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