zortrax 28179 Curing Station User Manual

: June 3, 2024
: zortrax

Table of Contents

zortrax 28179 Curing Station
WARRANTY CONDITIONS
References
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zortrax 28179 Curing Station

zortrax 28179 Curing Station PRODUCT

WARRANTY CONDITIONS

Zortrax guarantees efficient operation of the Zortrax Curing Station which is covered by this warranty (“Zortrax Warranty”), provided that it is used in accordance with its intended purpose and technical-operational conditions included in the user guide and manuals published by Zortrax at: https://support.zortrax.com.
Zortrax provides a warranty for each brand-new device purchased from Zortrax Authorized Reseller or Zortrax by the end-use purchaser and properly documented with proof of purchase for a period of twelve (12) months from the date of the original retail purchase.
The Zortrax Warranty applies to the device purchased and used within the European Union and United States of America (excluding the EU and USA territories).
The Zortrax Warranty covers only damage resulting from defects in material and workman- ship of the sold device. The Zortrax Warranty does not apply:
- (a) to damage resulting from external factors, such as mechanical damage, damage caused by atmospheric phenomena, pollution, flooding, moisture, and condensation of water vapor,
- (b) to damage caused by lightning and improper power supply voltage,
- (c) to damage caused by unauthorized repairs of the device,
- (d) to damage resulting from a lack of maintenance or improper maintenance,
- (e) to damage caused by unauthorized updates or modifications of the device’s firmware,
- (f) to damage caused improper use of the device,
- (g) to consumable parts which require periodic replacement, especially accessories (Starter Kit included),
- (h) to damage resulting from inadequate supervision of the device,
- (i) to damage resulting from the use of consumables other than those recommended by Zortrax S. A.,
- (j) to damage resulting from the use of improperly installed consumables,
- (k) to damage caused by incorrectly performed leveling of the device,
- (l) to damage caused by placing inappropriate and incompatible objects in the working chamber,
- (m) to contamination, degradation, discoloration, loss of properties or damage to items placed in the equipment.
Products with defects disclosed within the period of the Zortrax Warranty will be repaired free of charge, as quickly as possible, within 14 working days from the date of delivery to the Zortrax Authorized Service. This period may be extended to 21 working days in the event of unforeseen circumstances, in particular, the need to import the spare parts.
In the case of off-site repair, the device should be delivered or shipped to the Zortrax Author-ized Service in packaging that will reduce the risk of damage during transportation (original packaging is recommended).
During the warranty service, the contents of the storage media may be deleted, replaced, or formatted. Therefore, it is recommended to create a separate backup copy of the contents and data.
As a part of the warranty service, the latest firmware update may be installed.
In the case of an unjustified warranty claim, the service provider has the right to charge the claimant with the costs of servicing and shipment. In such a case, the claimant will be informed of the costs of servicing, and the service provider will repair the device once the claimant accepts all costs.
Zortrax is not responsible for violating any copyrights by the users of the device.
Zortrax is not responsible for any loss of profits and other civil consequences caused by the faulty device, unless otherwise provided by mandatory legislation. This particularly applies to: loss of income, profit, probable profit, loss of data, information, or damage of storage media.
The Zortrax Warranty does not exclude, limit or suspend the customer’s statutory warranties relating to sale of goods that may apply in the country of purchase.

SUBMITTING A WARRANTY CLAIM
Before submitting a warranty claim, at first you should refer to free technical support materials available at: http://support.zortrax.com. To submit a warranty claim, it is required to prepare the serial number of the device, materials illustrating the problem, supply a copy of the proof of purchase, and contact Zortrax Authorized Service or the initial place of purchase. To contact Zortrax Authorized Service, visit http://support.zortrax.com/service.
In case of questions or doubts, contact Zortrax through the support form available at: https://support.zortrax.