Shuttle P21WL01 Panel PC User Manual

Shuttle P21WL01 Panel PC User Manual

Specifications

• Model Numbers: P21WL01, P21AL01, P21EL01
• Product Manual Disclaimer: Actual specifications may vary by region
• Copyright Protection: Information in the manual is protected by copyright laws
• Trademark Notice: Product names mentioned may be trademarks of their respective owners
• License Agreement: Software described in the manual is governed by a license agreement
• Copyright Protection Technology: Includes technology protected by U.S. patents and intellectual property rights

Product Usage Instructions

Warning: This product contains a button battery. Keep out of reach of children. Seek immediate medical attention if swallowed.

• Avoid placing the device under heavy loads or in unstable positions
• Avoid exposure to magnetic fields to prevent interference with device performance
• Avoid exposure to direct sunlight, high humidity, or wet conditions
• Ensure air vents are not blocked to maintain proper airflow
• Avoid exposure to liquids, rain, or moisture as it may cause damage or electrical shock
• Follow the manufacturer’s recommendations for battery replacement and disposal

FAQ

• Q: Can the device be used in high-humidity environments?
• A: It is not recommended to expose the device to high levels of humidity as it may affect performance and longevity.
• Q: What should I do if the battery needs replacement?
• A: Only replace the battery with the same or equivalent type recommended by the manufacturer. Follow the manufacturer’s instructions for proper disposal of used batteries.

Notice

• The illustrations in this user’s manual are for reference only. Actual product specifications may vary with territories.
• The information in this user’s manual is subject to change without notice.
• THE MANUFACTURER OR RESELLER SHALL NOT BE LIABLE FOR ERRORS OR OMISSIONS CONTAINED IN THIS MANUAL AND SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL DAMAGES, WHICH MAY RESULT FROM THE
• PERFORMANCE OR USE OF THIS MANUAL.
• The information in this user’s manual is protected by copyright laws. No part of this manual may be photocopied or reproduced in any form without prior written authorization from the copyright owners.
• Product names mentioned herein may be trademarks and/or registered trademarks of their respective owners/companies.
• The software described in this manual is delivered under a license agreement. The software may be used or copied only under the terms of the agreement.
• This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
• Reverse engineering or disassembly is prohibited.
• Do not throw this electronic device into the trash when discarding it. To minimize pollution and ensure the utmost protection of the global environment, please recycle.
• For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit http://ec.europa.eu/environment/waste/weee/index_en.htm.

FCC STATEMENT

CE compliance

This device is classed as technical information equipment (ITE) in class A and is intended for use in commercial, transport, retailer, public, and automation… fields.

FCC rules

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference, and
2. this device must accept any interference received, including interference that may cause undesired operation.

WARNING

• THIS PRODUCT CONTAINS A BUTTON BATTERY
• If swallowed, a lithium button battery can cause severe or fatal injuries within 2 hours.
• Keep batteries out of reach of children.
• If you think batteries may have been swallowed or placed inside any part of the body, seek immediate medical attention.

CAUTION: Any changes or modifications not expressly approved by the guarantee of this device could void the user’s authority to operate the equipment.

Safety instructions

The following safety precautions will increase the life of the panel PC. Follow all Precautions and instructions.

• Do not place this device underneath heavy loads or in an unstable position.
• Do not use or expose this device around magnetic fields as magnetic interference may affect the performance of the device.
• Do not expose this device to high levels of direct sunlight, high humidity or wet conditions.
• Do not block the air vents to this device or impede the airflow in any way.
• Do not expose to or use near liquid, rain, or moisture.
• Never pour any liquid into an opening. This may cause damage or electrical shock.
• The unit can be operated at an ambient temperature of max.40°C (104°F). Do not subject it to temperatures below 0°C (32°F) or above 40°C (104°F).

CAUTION: Incorrectly replacing the battery may damage this com- puter. Replace only with the same or equivalent type recommended by the manufacturer. Disposal of used batteries according to the manufacturer’s instructions.

Notes for this manual

CAUTION! Important information that must be followed for safe operation.

NOTE: Information for special situations.

Release history

• Version Revision note Date
• 1.0 First released 10.2023

Getting to know the basics

Product specification
This User’s Manual provides instructions and illustrations on how to operate this panel PC. It is recommended to read this manual carefully before using this panel PC.
NOTE: The product’s specification will depend upon the shipped product.

CAUTION: MODEL P21WL01/ P21AL01/ P21EL01 IS DESIGNED TO USE WITH THE DC INPUT: (19Vdc / 4.74A) ADAPTERS.
CAUTION! The adapter watt should follow the default setting or refer to the rating label information.

Product Overview

Refer to the following illustration to identify the components on this side of the panel PC. Features and configurations vary by model.
NOTE: The product’s colour, I/O port, and indicator location will depend upon the shipped product.

1. Webcam
2. 21.5″ FHD LCD (True-Flat PCAP touch)
3. Connector for external antenna (optional)
4. SSD 2.5″, 7mm
5. Potential equalization pin (POAG) (optional)
6. DVI-I (Single Link) (optional)
7. COM 3 port (RS232/ RS422/ RS485)
8. COM 2 port (RS232/ RS422/ RS485)
9. Headphone / Line-out jack
10. Microphone jack
11. LAN (RJ45) ports: 1st LAN on MB, 2nd LAN via optional daughter board (support wake on LAN)
12. USB 3.2 Type-A ports
13. HDMI port
14. COM 1 port (RS232 only)
15. Power jack (DC-IN)
16. Power button
17. or 18 Power switch: alternative (Depending on the model)

Product dimensions

Getting Started

CAUTION: For safety reasons, please ensure that the power cord is disconnected before opening the case.

• Follow the steps 1 → 4 to remove the cover.
• Follow the steps 4 → 1 to install the cover.

M.2 Device Installation

1. Locate the M.2 2280 M key slot on the motherboard, unfasten the screw first.
2. Install the M.2 device into the M.2 slot and secure it with the screw.

M.2 2280 M key slot

Memory Module Installation

thermal pad *3)

1. Locate the SO-DIMM and paste the thermal pad on the motherboard, which can effectively reduce its temperature. (P21AL01 only)
2. Install the 1st memory module into the DIMMA1 slot.
3. Align the notch of the memory module with one of the relevant memory slots.
4. Gently insert the module into the slot at a 45-degree angle.
5. Carefully push down the memory module until it snaps into the locking mechanism.
6. Install the 2nd memory module into the DIMMB1 slot (proceed with steps B3 to B5).
7. Paste the thermal pad (50207.5 mm), as shown. (P21AL01 only)

How to replace the 2.5″ SSD

1. If you want to replace the 2.5″ SSD, unscrew the thumbscrew and two screws of the bracket and remove it.
2. Unfasten the two screws (M3 x 4L) and remove the old SSD. As shown, install a new SSD in the bracket and secure it with the two screws (M3*4).
3. Slide the bracket back into the chassis and tighten the thumbscrew and two screws.

CAUTION: The thumbscrews should be tightened with a tool after both initial installation and subsequent access to the panel PC.

Optional installation of WLAN antennas (appropriate chassis version required)

• Take the two antennas out of the accessory box.

• Screw the antennas onto the appropriate connectors on the back panel. Make sure the antennas are aligned vertically or horizontally to achieve the best possible signal reception.

Powering on the system

• Follow the steps (1-3) below to connect the AC adapter to the power jack (DC-IN). Press the power switch/button (4) to turn on the system.

CAUTION: Do not use inferior extension cords as this may result in damage to your panel PC. The panel PC comes with its own AC adapter. Do not use a different adapter to power the panel PC and other electrical devices.

Potential equalization (optional)

• When potential equalization between the panel PC and other devices is required then connect the potential equalization pin (POAG) to the potential equalization terminal of the equipment.

VESA mounting to the wall (optional)
The standard VESA openings show where an arm/wall mount kit which is available separately can be attached.

NOTE: The Panel PC can be wall-mounted using a VESA-compatible 100 mm x 100 mm wall/arm bracket. The maximum load capacity is 10 kg and mounting suitable in heights of ≤ 2 m only. The metal thickness of the VESA mount must be between 1.6 and 2.0 mm.

How to use the Touch Panel

Touch panel brings digital life for an easy touch experience.
Experience the ease of managing your digital life with a few touches.
Your touch functions like a mouse device and all you need to interact with the touch panel.

1. Touch = left-click on the mouse
2. Touch and hold = Right-click on the mouse

Cleaning the screen
Follow these rules for cleaning the outside and handling your screen on the panel PC :

1. Moisten a soft cloth with a little water or alcohol (max. 75%) to clean the screen. Please never spray alcoholic cleaning agents directly onto the touchscreen.
2. Note that only the front side is IP65 protected. Be sure to avoid moisture on the other components.

CAUTION: Do not use or spray strong solvents such as benzine, thinner or any other solvent.

Using the Vertical Stand (optional)

1. Tighten the vertical stand securely with four screws (M4 x 12L)
2. Properly tighten the vertical stand with four screws (M4 x 10L) at the rear of the Panel PC.

BIOS Setup

About BIOS Setup

• The default BIOS (Basic Input/Output System) is already properly configured and optimized, there is normally no need to run this utility.

When to Use BIOS Setup?

You may need to run the BIOS Setup when:

• An error message appears on the screen during the system booting up and is requested to run SETUP.
• You want to change the default settings for customized features.
• You want to reload the default BIOS settings.

CAUTION! We strongly recommend that you change the BIOS settings only with the help of trained service personnel.

How to run BIOS Setup?

• To run the BIOS Setup Utility, turn on the panel PC and press the [Del] or [F2] key during the POST procedure.
• If the message disappears before you respond and you still wish to enter Setup, either restart the system by turning it OFF and ON or simultaneously pressing [Ctrl]+[Alt]+[Del] keys to restart.
• The setup function only can be invoked by pressing the [Del] or [F2] key during POST provides an approach to change some settings and configurations the user prefers, and the changed values will save in the NVRAM and will take effect after the system reboot. Press the [F7] key for the Boot Menu.

When OS support is Windows 11

1. Click the “Start menu” and select “Settings”.

2. Select “Windows Update” and Click “Advanced options”.

3. Click “Recovery”.

4. Under “Advanced startup”, click “Restart now”.
   The system will restart and show the Windows 11 boot menu.

5. Select “Troubleshoot”.

6. Choose “Advanced options”.

7. Select “UEFI Firmware Settings”.

8. Click “Restart” to restart the system and enter UEFI (BIOS).

When OS support is Windows 10

1. Click the “Start menu” and select “Settings”.

2. Select “Update and Security”.

3. Click “Recovery”.

4. Under “Advanced startup”, click “Restart now”.
   The system will restart and show the Windows 10 boot menu.

5. Select “Troubleshoot”.

6. Choose “Advanced options”.

7. Select “UEFI Firmware Settings”.

8. Click “Restart” to restart the system and enter UEFI (BIOS).

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