Shuttle K21WL01 21.5 Inch Counter Top Kiosk User Guide

Shuttle K21WL01 21.5 Inch Counter Top Kiosk

Package Contents

• The product’s colour and specifications may vary from the actually shipping product.
• Should any accessories be required, please contact Shuttle or your relevant supplier.

Product Overview

1. Power switch
2. Rear case
3. Cable hole
4. Connector for wifi antennas
5. Thermal vent
6. Webcam
7. 21” Touch display
8. Release button
9. Receipt printer
10. NFC RFID reader
11. Speakers
12. Barcode scanner
13. Front panel’s lockhole
14. IC card reader
15. Counter mount (optional)

Opening / Closing the Kiosk

For safety reasons, please ensure that the power cord is disconnected before opening the case. Do not attempt to open the system unless by authorized qualified personnel.

1. Insert the key into the lockhole at the rear case and turn it clockwise to open the front panel.
2. Close the front panel in reverse order and remove the key.

Changing the Thermal Roll Paper

1. As shown, use the key to push the release button to open the printer cover.
2. Remove the used paper roll from the paper tray and load the new paper roll. Make sure that a few inches of the paper is extended over the cover edge.
   • 58mm thermal paper partition installation.
   • Paper roll width 80mm / 58mm selectable.
3. Close the printer cover. Tear the excess paper across the tear bar.

Do not touch the print head thermal elements. The print head becomes very hot just after printing and is very dangerous. Be sure to allow the print head to cool down (after printing) before cleaning it. Also, be sure to turn off the rinter power before cleaning the print head.

Counter mount and Handle Installation (optional)

1. As shown, install the counter mount and secure with the four screws.
2. As shown, install the left and right (a, b) handles on the both sides of rear case and secure with the four screws. Gently push the four rubber cover into the four screw holes until it properly sits in place.

If you want to move the Kiosk, please use the left and right (a, b) handles on the machine and the handle (c) on the pole base to assist in the operation. Do not pull the white front frame parts to avoid structural damage caused by uneven force on the left and right sides of the Kiosk.

How to use the Touch Panel

The touch of your finger replaces the input devices and is all you need to operate the Kiosk.

WARNING: Cleaning the screen: Turn off the system and disconnect all cables. Use a cleaning cloth which is soft, lint-free and a little damp to gently wipe the screen surface. Do not spray liquids directly onto the device.

VESA mounting to the wall (optional)

• The standard VESA openings show where an arm / wall mount kit which is available separately can be attached.

WARNING: The K21 series can be wall-mounted using a VESA compatible 100 x 100 mm wall / arm bracket.

• The maximum load capacity is 25 kg and mounting suitable in heights of ≤ 2 m only.

Wifi Antennas Installation (optional)

• Take the antennas out of the accessory box. Screw the included antennas on the appropriate connector at the rear case.
• Make sure it is aligned vertically or horizontally to achieve the best possible signal reception.

Powering on the system

1. Connect the power cord to a wall outlet.
2. Place the magnetic keychain against the power switch for 1 seconds and remove it, then the power status LED will start to blink for 2 seconds and turn on the system. Repeat the steps above to turn off the system.

Power cord (optional)

1. 100-240V, 50-60Hz, 1.5A for System
2. 100-240V, 50-60Hz, 1.6A for Print

Incorrectly replacing the battery may damage this computer. Replace only with the same or equivalent as recommended by Shuttle. Dispose of used batteries according to the manufacturer’s instructions.

Warning: This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.

The kiosk is recommended to be used in an indoor environment to avoid exposure to a humid environment. If it is not used for a long time, it is recommended to be moisture-proof to avoid affecting the life of the appliance; if it is in a humid environment, it is normal to produce a little fog in front of the screen. It can be automatically eliminated after a period of normal use.

• for PLUGGABLE EQUIPMENT, the socket outlet shall be installed near the equipment and shall be easily accessible.
• That all power sources shall be disconnected before servicing to avoid shock hazards.
• The unit can be operated at an ambient temperature of max. 35°C (95°F).
• Do not expose it to temperatures below 5°C (41°F) or above 35°C (95°F).

Stability of equipment

• Do not place the product in an unstable location.
• Arrange the wires and cables connected to the product to prevent tripping, pulling, or entanglement.
• Make sure the product does not hang over the edge of the supporting furniture.
• Do not place the product on supporting furniture higher than 1 meter.
• Do not place objects that attract children to climb, such as toys.

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