Whirlpool KN8V1 Built In Electric Oven Owner’s Manual
- June 5, 2024
- Whirlpool
Table of Contents
- Whirlpool KN8V1 Built In Electric Oven
- Product Description
- Product Usage Instructions
- PRODUCT DESCRIPTION
- CONTROL PANEL DESCRIPTION
- ACCESSORIES
- COOKING FUNCTIONS
- FIRST TIME USE
- DAILY USE
- FAVORITES
- COOKING TABLE
- CLEANING AND MAINTENANCE
- WIFI FAQs
- TROUBLESHOOTING
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Whirlpool KN8V1 Built In Electric Oven
Specifications
- Brand: Whirlpool
- Model: [Insert Model Name/Number]
- Power Supply: [Insert Voltage and Frequency]
- Dimensions: [Insert Dimensions]
- Weight: [Insert Weight]
Product Description
The Whirlpool [Insert Model Name/Number] is a versatile oven with various features to enhance your cooking experience. It includes a control panel, fan and circular heating element, shelf guides, door, upper heating element/grill, lamp, food probe insert point, identification plate, and lower heating element.
Control Panel Description
The control panel includes options for turning the oven on/off, accessing
the main menu, retrieving favorite functions, displaying information, choosing
settings, enabling remote control via the 6th Sense Live Whirlpool app, and
canceling oven functions.
Accessories
- Wire Shelf: For cooking food or supporting pans
- Drip Tray: To collect cooking juices
- Baking Tray: For baking various items
- Sliding Runners*: Facilitates inserting/removing accessories
- Food Probe: Measures core temperature during cooking
*Available only on certain models. Accessories may vary depending on the model purchased.
Product Usage Instructions
Inserting Accessories
- Insert the wire shelf horizontally by sliding it across the shelf guides with the raised edge facing upwards.
- Insert other accessories like the drip tray and baking tray horizontally in the same manner as the wire shelf.
Fitting Sliding Runners (if present)
- Remove shelf guides from the oven.
- Remove protective plastic from sliding runners.
- Fasten upper clip of runner to shelf guide and slide it along until it stops.
- Lower the other clip into position and press firmly to secure.
- Ensure runners can move freely and repeat steps on the other shelf guide if needed.
Cooking Functions
Manual Functions:
- Conventional Cooking: Heats food quickly and gently without pre-heating.
- Maxi Cooking: Ideal for large joints of meat; turn meat over during cooking and baste occasionally.
FAQ
-
How do I register my product?
To register your Whirlpool product, visit www.whirlpool.eu/register and follow the instructions on the website. -
Where can I find more information about my appliance?
You can scan the QR code on your appliance to access additional information.
Owner’s Manual
THANK YOU FOR BUYING A WHIRLPOOL PRODUCT
In order to receive a more complete assistance, please register your product
on www.whirlpool.eu/register
Before using the appliance carefully read the Safety Instruction.
PLEASE SCAN THE QR CODE ON YOUR APPLIANCE IN ORDER TO REACH MORE INFORMATION
PRODUCT DESCRIPTION
- Control panel
- Fan and Circular heating element (not visible)
- Shelf guides (the level is indicated on the front of the oven)
- Door
- Upper heating element/grill
- Lamp
- Food probe insert point
- Identification plate (do not remove)
- Lower heating element (not visible)
CONTROL PANEL DESCRIPTION
-
ON / OFF
For switching the oven on and off. -
HOME
For gaining quick access to the main menu. -
FAVORITE
For retrieving up the list of your favorite functions. -
DISPLAY
-
TOOLS
To choose from several options and also change the oven settings and preferences. -
REMOTE CONTROL
To enable use of the 6th Sense Live Whirlpool app. -
CANCEL
To stop any oven function except the Clock, Kitchen Timer and Control Lock.
ACCESSORIES
-
Use to cook food or as a support for pans, cake tins and other ovenproof items of cookware
-
Use as an oven tray for cooking meat, fish, vegetables, focaccia, etc. or position underneath the wire shelf to collect cooking juices.
-
Use for cooking all bread and pastry products, but also for roasts, fish en papillotte, etc.
-
To facilitate inserting or removing accessories.
-
To accurately measure the core temperature of food during cooking. Thanks to its four sensing points and rigid support, it can be used for meat and fish, and also for bread, cakes and baked pastries.
-
Availble only on certain models
The number and the type of accessories may vary depending on which model is purchased.
Other accessories can be purchased separately from the After-sales Service.
INSERTING THE WIRE SHELF AND OTHER ACCESSORIES
Insert the wire shelf horizontally by sliding it across the shelf guides,
making sure that the side with the raised edge is facing upwards.
Other accessories, such as the drip tray and the baking tray, are inserted
horizontally in the same way as the wire shelf.
REMOVING AND REFITTING THE SHELF GUIDES
- To remove the shelf guides, lift the guides up and then gently pull the lower part out of its seating: The shelf guides can now be removed.
- To refit the shelf guides, first fit them back into their upper seating. Keeping them held up, slide them into the cooking compartment, then lower them into position in the lower seating.
FITTING THE SLIDING RUNNERS °IF PRESENT˛
Remove the shelf guides from the oven and remove the protective plastic from
the sliding runners.
Fasten the upper clip of the runner to the shelf guide and slide it along as
far as it will go. Lower the other clip into position. To secure the guide,
press the lower portion of the clip firmly against the shelf guide. Make sure
that the runners can move freely. Repeat these steps on the other shelf guide
on the same level.
COOKING FUNCTIONS
MANUAL FUNCTIONS
-
FAST PREHEAT
For preheating the oven quickly. -
CONVENTIONAL
For cooking any kind of dish on one shelf only. -
GRILL
For grilling steaks, kebabs and sausages, cooking vegetables au gratin or toasting bread. When grilling meat, we recommend using a drip tray to collect the cooking juices: Position the tray on any of the levels below the wire shelf and add 500 ml of drinking water. -
TURBO GRILL
For roasting large joints of meat (legs, roast beef, chicken). We recommend using a drip tray to collect the cooking juices: Position the pan on any of the levels below the wire shelf and add 500 ml of drinking water. -
FORCED AIR
For cooking different foods that require the same cooking temperature on several shelves (maximum three) at the same time. This function can be used to cook different foods without odours being transferred from one food to another. -
COOK 4 FUNCTIONS
For cooking different foods that require the same cooking temperature on four levels at the same time. This function can be used to cook cookies, cakes, round pizzas (also frozen) and to prepare a complete meal. Follow the cooking table to obtain the best results. -
CONVECTION BAKE
For cooking meat, baking cakes with fillings on one shelf only. -
SPECIAL FUNCTIONS
-
DEFROST
To speed up defrosting of food. Place food on the middle shelf. Leave food in its packaging to prevent it from drying out on the outside. -
KEEP WARM
For keeping just-cooked food hot and crisp. -
RISING
For optimal proving of sweet or savoury dough. To maintain the quality of proving, do not activate the function if the oven is still hot following a cooking cycle. -
CONVENIENCE
To cook ready-made food, stored at room temperature or in the refrigerator (biscuits, cake mix, muffins, pasta dishes and bread-type products). The function cooks all the dishes quickly and gently and can also be used to heat food already cooked. The oven does not need to be pre-heated. Follow the instructions on the packaging. -
MAXI COOKING
For cooking large joints of meat (above 2.5 kg). It is advisable to turn the meat over during cooking, to obtain even browning on both sides. It is best to baste the meat every now and again to prevent it from drying out. -
SLOW COOKING
For cooking meat and fish gently while keeping them tender and succulent. We recommend searing roasting joints in a pan first to brown the meat and help seal in its natural juices. Cooking times range from two hours for fish weighing 300 g to four or five hours for fish weighing 3 kg, and from four hours for joints of meat weighing 1 kg to six or seven hours for joints of meat weighing 3 kg. -
ECO FORCED AIR
For cooking stuffed roasting joints and fillets of meat on a single shelf. Food is prevented from drying out excessively by gentle, intermittent air circulation. When this ECO function is in use, the light will remain switched off during cooking. To use the ECO cycle and therefore optimise power consumption, the oven
door should not be opened until the food is completely cooked.
-
-
FROZEN BAKE
The function automatically selects the ideal cooking temperature and mode for 5 different types of ready frozen food. The oven does not have to be preheated.
6th SENSE
These enable all types of food to be cooked fully automatically. To use at
best this function, follow the indications on the relative cooking table.
HOW TO USE THE TOUCH DISPLAY
To select or confirm:
Tap the screen to select the value or menu item you require.
To scroll through a menu or a list:
Simply swipe your finger across the display to scroll through the items or
values.
To confirm a setting or go to the next screen: Tap “SET” or “NEXT”.
To go back to the previous screen: Tap.
FIRST TIME USE
You will need to configure the product when you switch on the appliance for
the first time.
The settings can be changed subsequently by pressing to access the “Tools”
menu.
SELECT THE LANGUAGE
You will need to set the language and the time when you switch on the
appliance for the first time.
- Swipe across the screen to scroll through the list of available languages.
- Tap the language you require.
Tapping will take you back to the previous screen.
SETTING UP WIFI
The 6th Sense Live feature allows you to operate the oven remotely from a
mobile device. To enable the appliance to be controlled remotely, you will
need to complete the connection process successfully first. This process is
necessary to Register your appliance and connect it to your home network.
Tap “SETUP NOW” to proceed with setup connection.
Otherwise, tap “SKIP” to connect your product later.
HOW TO SET UP THE CONNECTION
To use this feature you will need: A smartphone
or tablet and a wireless router connected to the Internet. Please use your
smart device to check that your home wireless network’s signal is strong close
to the appliance.
Minimum requirements.
Smart device: Android with a 1280×720 (or higher) screen or iOS.
See on app store the app compatibility with Android or iOS versions.
Wireless router: 2.4Ghz WiFi b/g/n.
-
Download the 6th Sense Live App
The first step to connecting your appliance is to download the app on your mobile device. The 6th Sense Live app will guide you through all the steps listed here. You can download the 6th Sense Live app from the iTunes Store or the Google Play Store. -
Create an account
If you haven’t done so already, you’ll need to Create an account. This will enable you to network your appliances and also view and control them remotely. -
Register your appliance
Follow the instructions in the app to register your appliance. You will need the Smart Appliance IDentifier (SAID) number to complete the registration process. You can find its unique code the number on the identification plate attached to the product. -
Connect to WiFi
Follow the scan-to-connect setup procedure. The app will guide you through the process of connecting your appliance to the wireless network in your home.
If your router supports WPS 2.0 (or higher), select “MANUALLY”, then tap “WPS
Setup”: Press the WPS button on your wireless router to establish a connection
between the two products.
If necessary, you can also connect the product manually using “Search for a
network”.
The SAID code is used to synchronise a smart device with your appliance.
The MAC address is displayed for the WiFi module.
The connection procedure will only need to be carried out again if you change
your router settings (e.g. network name or password or data provider)
SETTING THE TIME AND DATE
Connecting the oven to your home network will set the time and date
automatically. Otherwise you will need to set them manually
- Tap the relevant numbers to set the time.
- Tap “SET” to confirm.
- Once you have set the time, you will need to set the date
- Tap the relevant numbers to set the date.
- Tap “SET” to confirm.
- After a long power loss, you need to set the time and date again.
SET THE POW ER CONSUMPTION
The oven is programmed to consume a level of electrical power that is
compatible with a domestic network that has a rating of more than 3 kW (16
Ampere): If your household uses a lower power, you will need to decrease this
value (13 Ampere).
- Tap the value on the right to select the power.
- Tap “OKAY” to complete initial setup.
HEAT THE OVEN
A new oven may release odours that have been left behind during manufacturing:
this is completely normal. Before starting to cook food, we therefore
recommend heating the oven with it empty in order to remove any possible
odours.
Remove any protective cardboard or transparent film from the oven and remove
any accessories from inside it. Heat the oven to 200 °C for around one hour.
It is advisable to air the room after using the appliance for the first time.
DAILY USE
SELECT A FUNCTION
- To switch on the oven, press or touch anywhere on the screen.
- The display allows you to choose between Manual and 6th Sense Functions.
- Tap the main function you require to access the corresponding menu.
- Scroll up or down to explore the list.
- Select the function you require by tapping it.
SET MANUAL FUNCTIONS
After having selected the function you require, you can change its settings.
The display will show the settings that can be changed.
TEMPERATURE / GRILL LEVEL
Scroll through the suggested values and select the one you require.
If allowed by the function, you can tap to activate preheating.
DURATION
You do not have to set the cooking time if you want to manage cooking
manually. In timed mode, the oven cooks for the length of time you select. At
the end of the cooking time, the cooking is stopped automatically.
- To set the duration, tap “Set Cook Time”.
- Tap the relevant numbers to set the cooking time you require.
- Tap “NEXT” to confirm.
- To cancel a set duration during cooking and so manage manually the end of cooking, tap the duration value and then select “STOP”.
SET 6th SENSE FUNCTIONS
The 6th Sense functions enable you to prepare a wide variety of dishes,
choosing from those shown in the list. Most cooking settings are automatically
selected by the appliance in order to achieve the best results.
- Choose a recipe from the list. Functions are displayed by food categories in the “6th SENSE FOOD” menu (see relative tables) and by recipe features in the “LIFESTYLE” menu.
- Once you have selected a function, simply indicate the characteristic of the food (quantity, weight, etc.) you want to cook to achieve the perfect result.
Some of the 6th Sense Functions require use of the food probe. Plug it in before selecting the function. For best results with the probe, follow the suggestions in the relevant section.
- Follow the on-screen prompts to guide you through the cooking process.
SET START TIME DELAY
You can delay cooking before starting a function: The function will start at
the time you select in advance.
- Tap “DELAY” to set the start time time you require.
- Once you have set the required delay, tap “START DELAY” to start the waiting time.
- Place the food in the oven and close the door: The function will start automatically after the period of time that has been calculated.
To program a delayed cooking start time the oven preheating phase must be disabled: The oven will reach the temperature you required gradually, meaning that cooking times will be slightly longer than those listed in the cooking table.
To activate the function immediately and cancel the programmed delay time, tap .
START THE FUNCTION
Once you have configured the settings, tap “START” to activate the function.
If the oven is hot and the function requires a specific maximum temperature, a
message will shown on the display. You can change the values that have been
set at any time during cooking by tapping the value you want to amend.
Press to stop the active function at any time.
PREHEATING
If previously activated, once the function has been started the display
indicates the status of preheating phase. Once this phase has been finished,
an audible signal will sound and the display will indicate that the oven has
reached the set temperature.
- Open the door.
- Place the food in the oven.
- Close the door and tap “DONE” to start cooking.
Placing the food in the oven before preheating has finished may have an adverse effect on the final cooking result. Opening the door during the preheating phase will pause it. The cooking time does not include a preheating phase. You can change the default setting of the preheating option for cooking functions that allow you to do that manually.
- Select a function that allows you to select the preheating function manually.
- Tap icon to activate or deactivate preheating. It will be set as a default option.
PAUSING COOKING
Some 6th Sense functions will require to turn the food during cooking. An
audible signal will sound and the displays shows the action must to be done.
- Open the door.
- Carry out the action prompted by the display.
- Close the door, then tap “DONE” to resume cooking.
Before cooking ends, the oven could prompt you to check the food in the same
way.
An audible signal will sound and the displays shows the action must to be
done.
- Check the food.
- Close the door, then tap “DONE” to resume cooking.
END OF COOKING
An audible signal will sound and the display will indicate that cooking is
complete. With some functions, once cooking has finished you can give your
dish extra browning, extend the cooking time or save the function as a
favorite.
-
Tap to save it as a favorite.
Select “Extra Browning” to start a five-minute browning cycle. -
Tap to save prolong the cooking.
FAVORITES
The Favourites feature stores the oven settings for your favorite recipe.
The oven automatically recognizes the most used functions. After a certain
number of uses, you will be prompted to add the function to your favorites.
HOW TO SAVE A FUNCTION
Once a function has finished, tapping on to save it as a favourite. This will
enable you to use it quickly in the future, keeping the same settings. The
display allows you to save the function by indicating up to 4 favorite meals
time including breakfast, lunch, snack and dinner.
-
Tap the icons to select at least one.
-
Tap “SAVE AS FAVORITE” to save the function. ONCE SAVED
-
To view the favorite menu, press : the functions will be divided by different meal times and some suggestions will be offered.
-
Tap the meals icon To view the relevant lists
-
Scroll through the prompted list.
-
Tap the recipe or function you require.
-
Tap “START” to activate the cooking. CHANGING THE SETTINGS
In the favorite screen, you can add an image or name to the favorite to customize it to your preferences. -
Select the function you want to change.
-
Tap “EDIT”.
-
Select the attribute you want to change.
-
Tap “NEXT”: The display will show the new attributes.
-
Tap “SAVE” to confirm your changes.
-
In the favorite screen you can also delete functions you have saved:
- Tap the on the function.
- Tap “REMOVE IT”.
-
You can also adjust the time when the various meals are shown:
-
Tap “Your Meal Times”.
-
Scroll through the list and tap the relevant time.
-
Tap the relevant meal to change it.
-
It will be possible to combine a time slot only with a meal.
TOOLS
Press to open the “Tools” menu at any time. This menu enables you to choose from several options and also change the settings or preferences for your product or the display.
REMOTE ENABLE
To enable use of the 6th Sense Live Whirlpool app.
KITCHEN TIMER
This function can be activated either when using a cooking function or alone
for keeping time. Once started, the timer will continue to count down
independently without interfering with the function itself. Once the timer has
been activated, you can also select and activate a function.
The timer will continue counting down at the top-right corner of the screen.
To retrieve or changhe the kitchen timer:
- Press .
- Tap ****.
An audible signal will sound and the display will indicate once the timer has finished counting down the selected time.
- Tap “DISMISS” to cancel the timer or set a new timer duration.
- Tap “SET NEW TIMER” to set the timer again.
LIGHT
To switch on or off the oven lamp.
SELF˜CLEAN
Activate the “Self-Clean” function for optimum cleaning of the internal
surfaces.
It is reccommended to do not open the oven door during the cleaning cycle to
avoid a loss of water vapor that could get an adverse effect on the final
cleaning result.
- Remove all accessories from the oven before activating the function.
- When the oven is cold, pour 200 ml of drinking water on the botom of the oven.
- Tap “START” to activate the cleaning function. Once the cycle has been selected, you can delay the start of automatic cleaning. Tap “DELAY” to set the end time as indicated in the relevant section.
PROBE
Using the probe enables you to measure the core temperature of the meat during
cooking to ensure that it reaches the optimum temperature. The temperature of
the oven varies according to the function that you have selected, but cooking
is always programmed to finish once the specified temperature has been
reached. Place food in the oven and connect the food probe to the socket. Keep
the probe as far away from the heat source as possible. Close the oven door.
Tap . You can choose between the manual (by cooking method) and 6th Sense (by
food type) functions if use of the probe is allowed or required.
Once a cooking function has been started, it will be cancelled if the probe is
removed. Always unplug and remove the probe from the oven when taking out the
food.
Probe can be controlled remotely using Bauknecht Home Net App on your mobile
device.
USING THE FOOD PROBE
Place the food in the oven and connect the plug
by inserting it into the connection provided on the righthand side of the
oven’s cooking compartment.
The cable is semi-rigid and can be shaped as needed to insert the probe into
the food in the most effective way. Make sure that the cable does not touch
the top heating element during cooking.
MEAT: Insert the probe deep into the meat, avoiding bones or fatty areas.
For poultry, insert the probe lengthways into the centre of the breast,
avoiding hollow areas.
FISH (whole): Position the tip in the thickest part, avoiding the thorns.
OVEN BAKING: Insert the tip deep into the dough by shaping the cable to
achieve the optimum probe angle. If you use the probe when cooking with
the 6th Sense functions, cooking will be stopped automatically when the
selected recipe reaches the ideal core temperature, without the need to set
the oven temperature.
MUTE
Tap the icon to mute or unmute all the sounds and alarms.
CONTROL LOCK
The “Control Lock” enables you to lock the buttons on the touch pad so they
cannot be pressed accidently. To activate the lock:
- Tap the ****icon.
To deactivate the lock:
- Tap the display.
- Swipe up on the message shown.
COOKING TABLE
- Estimated length of time: dishes can be removed from the oven at different times depending on personal preference.
- Turn food halfway through cooking.
- Turn food two thirds of the way through cooking (if necessary).
HOW TO READ THE COOKING TABLES
The tables list: recipes, if preheating is needed, temperature (°C), grill
level, cooking time (minutes), accessories and level suggested for cooking.
Cooking times start from the moment food is placed in the oven, excluding
preheating (where required). Cooking temperatures and times are approximate
and depend on the amount of food and the type of accessory used. Use the
lowest recommended values to begin with and, if the food is not cooked enough,
move on to higher values. Use the accessories supplied and preferably dark-
coloured metal cake tins and oven trays. You can also use pans and accessories
in pyrex or stoneware, but bear in mind that cooking times will be slightly
longer. To obtain the best results, carefully follow the advice given in the
cooking table for the choice of accessories (supplied) to be placed on the
various shelves.
COOKING TABLE
CLEANING AND MAINTENANCE
- Make sure that the oven has cooled down before carrying out any maintenance or cleaning.
- Do not use steam cleaners.
- Do not use wire wool, abrasive scourers or abrasive/corrosive cleaning agents, as these could damage the surfaces of the appliance.
- Wear protective gloves.
- The oven must be disconnected from the mains before carrying out any kind of maintenance work.
EXTERIOR SURFACES
- Clean the surfaces with a damp microfibre cloth. If they are very dirty, add a few drops of pH-neutral detergent. Finish off with a dry cloth.
- Do not use corrosive or abrasive detergents. If any of these products inadvertently comes into contact with the surfaces of the appliance, clean immediately with a damp microfibre cloth.
INTERIOR SURFACES
After every use, leave the oven to cool and then clean it, preferably while it
is still warm, to remove any deposits or stains caused by food residues To dry
any condensation that has formed as a result of cooking foods with a high
water content, let the oven to cool completely and then wipe it with a cloth
or sponge.
- Activate the “Self-Clean” function for optimum cleaning of the internal surfaces.
- Clean the glass in the door with a suitable liquid detergent.
- The oven door can be removed to facilitate cleaning.
ACCESSORIES
Soak the accessories in a washing-up liquid solution after use, handling them
with oven gloves if they are still hot. Food residues can be removed using a
washing-up brush or a sponge.
REPLACING THE LAMP
- Disconnect the oven from the power supply.
- Unscrew the cover from the light, replace the bulb and screw the cover back on the light.
- Reconnect the oven to the power supply.
Please note: Only use 20-40 W/230 ~ V type G9, T300°C halogen bulbs. The bulb used in the product is specifically designed for domestic appliances and is not suitable for general room lighting within the home (EC Regulation 244/2009). Light bulbs are available from our After-sales Service. Do not handle bulbs with your bare hands as your ngerprints could damage them. Do not use the oven until the light cover has been refitted.
REMOVING AND REFITTING THE DOOR
- To remove the door, open it fully and lower the catches until they are in the unlock position.
- Close the door as much as you can. Take a firm hold of the door with both hands – do not hold it by the handle.
- Simply remove the door by continuing to close it while pulling it upwards at the same time until it is released from its seating. Put the door to one side, resting it on a soft surface.
- Refit the door by moving it towards the oven, aligning the hooks of the hinges with their seating and securing the upper part onto its seating.
- Lower the door and then open it fully. Lower the catches into their original position: Make sure that you lower them down completely.
- Apply gentle pressure to check that the catches are in the correct position.
- Try closing the door and check to make sure that it lines up with the control panel. If it does not, repeat the steps above: The door could become damaged if it does not work properly.
WIFI FAQs
-
Which WiFi protocols are supported?
The WiFi adapter installed supports WiFi b/g/n for European countries. -
Which settings need to be configured in the router software?
The following router settings are required: 2.4 GHz enabled, WiFi b/g/n, DHCP and NAT activated. -
Which Version of WPS is supported?
WPS 2.0 or higher. Check the router documentation.
Are there any differences between using a smartphone (or tablet) with Android or iOS?
You can use whichever operating system you prefer, it makes no difference. -
Can I use mobile 3G tethering instead of a router?
Yes, but cloud services are designed for permanently connected devices. -
How can I check whether my home Internet connection is working and wireless functionality is enabled?
You can search for your network on your smart device. Disable any other data connections before trying. -
How can I check whether the appliance is connected to my home wireless network?
Access your router configuration (see router manual) and check whether the appliance’s MAC address is listed on wireless connected devices page. -
Where can I find the appliance’s MAC address?
Press WiFi or look on your appliance: There is a label showing the SAID and MAC addresses. The Mac address MAC address consists of a combination of numbers and letters starting with “88:e7”. -
How can I check whether the appliance’s wireless functionality is enabled?
Use your smart device and the 6th Sense Live app to check whether the appliance network is visible and connected to the cloud. -
Is there anything that can prevent the signal reaching the appliance?
Check that the devices you have connected are not using up all the available bandwidth.
Make sure that your WiFi-enabled devices do not exceed the maximum number permitted by the router. -
How far should the router be from the oven?
Normally the WiFi signal is strong enough to cover a couple of rooms, but this very much depends on the material the walls are made of. You can check the signal strength by placing your smart device next to the appliance. -
What can I do if my wireless connection does not reach the appliance?
You can use specific devices to extend your home WiFi coverage, such as access points, WiFi repeaters and power line bridges (not provided with appliance). -
How can I find out the name of and password for my wireless network?
See the router documentation. There is usually a sticker on the router showing the information you need to reach the device setup page using a connected device. -
What can I do if my router is using the neighbourhood WiFi channel?
Force the router to use your home WiFi channel. -
What can I do if appears on the display or the oven is unable to establish a stable connection to my home router?
The appliance might have successfully connected to the router, but it is not able to access the Internet. To connect the appliance to the Internet, you will need to check the router and/or carrier settings.
Router settings: NAT must be on, firewall and DHCP must be properly configured. Password encryption supported: WEP, WPA,WPA2. To try a different encryption type, please refer to the router manual.
Carrier settings: If your Internet service provider has fixed the number of MAC addresses able to connect to the Internet, you may not be able to connect your appliance to the cloud. The MAC address of a device is its unique identifier. Please ask your Internet service provider how to connect devices other than computers to the Internet. -
How can I check whether data is being transmitted?
After setting up the network, switch the power off, wait 20 seconds and then switch on the oven: Check that the app is showing the UI status of the appliance.
Some settings take several seconds to appear in the app. -
How can I change my Whirlpool account but keep my appliances connected?
You can create a new account, but remember to remove your appliances from your old account before moving them to your new one. -
I changed my router – what do I need to do?
You can either keep the same settings (network name and password) or delete the previous settings from the appliance and configure the settings again.
TROUBLESHOOTING
Policies, standard documentation and additional product information can be found by:
• Using the QR code in your appliance
• Visiting our website docs.whirlpool.eu
• Alternatively, contact our After-sales Service (See phone number in the
warranty booklet). When contacting our After-sales Service, please state the
codes provided on your product’s identification plate.