LANG CO NEW YORK LCNY-2360 Diamond Essence Instructions

June 5, 2024
LANG CO NEW YORK

LANG CO NEW YORK LCNY 2360 Diamond Essence-

Diamond Essence

Indulge in the refined elegance of Ashen White Marble adorned with a captivating golden diamond pattern. Designed to elevate your interiors with a touch of opulence and enduring beauty. The Ashen White Marble, with its gentle gray veining, adds depth and character, while the diamond pattern infuses your interiors with an exquisite sense of luxury. Crafted with precision and attention to detail, this selection effortlessly combine style and resilience, making it ideal for a range of design applications including residential and commercial.

SPECIFICATIONS

Product Name: Diamond Essence
Product SKU: LCNY- 2360
Materials: Ashen White Marble
Color Family: White, Gold
Sheet Size: 11.2×11.2
Thickness: 3/8″
Sheet Coverage Size: 0.87 sq ft
Quantity per Box: 5 sheets
Sq Ft Per Box: 4.35 sq ft per box

APPLICATIONS

Outside Applications: No
Interior Walls: Yes
Low Traffic Floors: No
High Traffic Floors: No
Shower Walls: Yes
Shower Floors: No
Steam Room: No
Pool Use: No

COLOR SELECTION

LANG CO NEW YORK LCNY 2360 Diamond Essence-

CARE GUIDE

Marble is a stunning and elegant natural stone known for its white background and distinctive gray or gold veining. Proper care is essential to maintain its beauty and longevity. Here’s a care guide for Calacatta marble:

  1. Regular Cleaning:
    Use a soft, damp cloth or sponge to wipe down the surface daily or as needed.
    For more thorough cleaning, use a pH-neutral stone cleaner or mild dish soap mixed with warm water. Avoid acidic or abrasive cleaners as they can damage the marble.

  2. Avoid Acidic Substances :
    Calacatta marble is sensitive to acids, which can etch the surface. Avoid placing citrus fruits, vinegar, wine, or acidic cleaners directly on the marble.
    If any acidic substance spills on the marble, clean it up immediately to prevent etching.

  3. Wipe Up Spills Promptly:
    Any spills, especially liquids like wine, coffee, or oils, should be wiped up immediately to prevent staining.

  4. Use Coasters and Trivets:
    Place coasters under glasses, cups, and bottles to prevent water rings and stains.
    Use trivets or heat-resistant mats under hot pans, pots, or dishes to prevent heat damage.

  5. Seal the Marble:
    Calacatta marble, like other natural stones, is porous and can absorb liquids, leading to stains. It’s recommended to seal the marble to reduce the risk of staining.
    The frequency of sealing depends on the marble’s usage and the specific sealant used. Some sealants last longer than others. Follow the manufacturer’s instructions for sealing.

  6. Dusting and Polishing:
    Regularly dust the surface with a soft, dry microfiber cloth to prevent dirt and dust buildup.
    You can use a marble-specific polishing product to enhance the marble’s shine and color, but avoid overusing it, as excessive polishing can create a buildup on the surface.

  7. Avoid Heavy Pressure and Impact:
    Calacatta marble is relatively soft compared to some other stones, so avoid dropping heavy objects on it.
    Be cautious with sharp objects as they can scratch the surface.

  8.   Use Cutting Boards:
    Do not cut directly on Calacatta marble surfaces. Always use cutting boards to protect the marble from scratches and damage.

  9. Bathroom Care:
    Calacatta marble is commonly used in bathrooms. Use a squeegee to remove excess water after showers to prevent water spots and mineral buildup.

  10. Professional Maintenance:
    For deep stains, etching, or scratches that cannot be removed with regular cleaning, consider consulting a professional stone restoration specialist.

Remember that while Calacatta marble can add timeless beauty to your space, it does require some extra care to keep it looking its best. Following these care tips will help you enjoy your Calacatta marble surfaces for years to come.

FREQUENTLY ASKED QUESTIONS

How do I place an order on your website?

To place an order, simply browse our selection of tiles and add your desired items to the shopping cart. Proceed to the checkout page, where you'll need to provide your shipping address and payment details. Review your order and confirm to complete the purchase.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal for online transactions. Your payment information is securely processed to ensure a safe shopping experience.

Do you offer free samples?

Yes, we offer free samples for many of our tiles. You can request up to five samples, and we'll ship them to your address. This allows you to see and feel the tiles before making a larger purchase.

How long will it take to receive my order?

Delivery times may vary depending on your location and the availability of the tiles. Generally, orders are processed within 1-3 business days, and shipping times range from 3 to 10 business days, depending on the destination.

Do you ship internationally?

No, we do not ship internationally at this time.

Can I cancel or modify my order after it has been placed?

If you wish to cancel or modify your order, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.

What if I receive damaged or defective tiles?

In the unlikely event that your tiles arrive damaged or defective, please notify us within 48 hours of delivery. Provide us with photos of the damaged items, and we will arrange for a replacement or refund.

What is your return policy?

We offer a 30-day return policy for unused and uninstalled tiles. If you change your mind about the tiles you ordered, you can return them for a refund, minus any shipping costs. Please review our full return policy on our website for more details.

Do you offer installation services?

We do not provide installation services, but we can recommend trusted professionals or resources to help you with the installation process.

Are the colors of the tiles accurate on your website?

We do our best to display accurate colors on our website. However, due to differences in monitor settings and lighting conditions, there may be slight variations in color. We recommend ordering samples to see the actual colors before making a larger purchase.

Do you offer bulk or trade discounts?

Yes, we offer bulk and trade discounts for large orders and professional partners. Please contact our customer support or check our website for more information on our trade programs.

Can I track my order?

Yes, once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

If you have any other questions or concerns not covered in this FAQ, please feel free to contact our customer support team, and we’ll be happy to assist you. Happy shopping!

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