LANG CO NEW YORK LCNY-2338 Dolomite Ania User Guide

June 1, 2024
LANG CO NEW YORK

LANG CO NEW YORK LCNY-2338 Dolomite Ania 1

Ania

Dolomite

Experience the perfect synergy of timeless beauty and tactile allure with this exquisite blend of Dolomite, Ice Grey, and Ania Black adorned with a refined Honed surface give you a sleek matte finish. Dolomite bringing a sense of gentle elegance with its soft hues, while the Ice Grey offer a subtle and sophisticated backdrop. Ania Black adding a touch of drama and depth, creating a striking contrast.

SPECIFICATIONS

Product Name: Dolomite Ania
Product SKU: LCNY-2338
Materials: Dolomite
Finish: Honed
Color Family: White, Black, Grey
Sheet Size: 12×12″
Thickness: 3/8″
Sheet Coverage Size: 1.0 sq ft
Quantity per Box: 5 pcs per box
Sq Ft Per Box: 5.0 sq ft per box

APPLICATIONS

Outside Applications: Yes
Interior Walls: Yes
Low Traffic Floors: Yes
High Traffic Floors: Yes
Shower Walls: Yes
Shower Floors: Yes
Steam Room: No
Pool Use: No

COLOR SELECTION

LANG CO NEW YORK LCNY-2338 Dolomite Ania 2

CARE GUIDE

Dolomite is a beautiful and versatile natural stone often used in countertops, flooring, and various architectural applications. Proper care and maintenance are essential to preserve its appearance and durability. Here’s a Dolomite material care guide to help you maintain your Dolomite surfaces:

1. Daily Cleaning:
Wipe the surface with a soft, damp cloth or sponge to remove any spills or crumbs promptly. Use a pH-balanced, neutral stone cleaner or a mixture of warm water and mild dish soap for routine cleaning.
2. Avoid Acidic Substances:
Dolomite is sensitive to acids, which can etch the surface. Avoid spills from citrus fruits, vinegar, wine, and acidic cleaning products. If a spill occurs, wipe it up immediately.
3. Use Cutting Boards:
Always use cutting boards and avoid cutting directly on Dolomite countertops to prevent scratching and damage.
4. Hot Items:
Use trivets or heat-resistant mats when placing hot pans or cookware directly on the Dolomite surface to prevent thermal shock or discoloration.
5. Seal Your Dolomite:
Dolomite is a porous stone and can absorb liquids if not properly sealed. Consult with your installer to determine the appropriate sealing schedule based on the type of Dolomite used.
6. Stain Prevention:
For additional stain protection, apply a high-quality stone sealer. Reapply the sealer as recommended by the manufacturer.
7. Handling Spills:
Blot spills rather than wiping to prevent spreading. Clean with a mixture of warm water and a pH-neutral stone cleaner.
8. Routine Dusting:
Dust your Dolomite surfaces regularly to prevent the accumulation of dirt and debris. Use a microfiber cloth for this purpose.
9. Avoid Abrasive Cleaners:
Do not use abrasive cleaners, scouring pads, or steel wool on Dolomite surfaces, as they can scratch and damage the stone.
10. Prevent Scratches:
Use felt or rubber pads under small appliances, vases, or other items that could scratch the surface when moved.
11. Grout Care (if applicable to wall and floor applications):
If Dolomite is used as a backsplash or in a tiled area, ensure that the grout lines are adequately sealed and cleaned to prevent staining.
12. Professional Maintenance:
Periodically, consult with a professional stone care specialist to inspect and maintain your Dolomite surfaces, including resealing if necessary.
13. Handle with Care:
Be cautious when moving heavy objects across Dolomite floors or countertops to avoid chipping or cracking.

By following this Dolomite care guide, you can ensure the longevity and beauty of your Dolomite surfaces. Proper maintenance will keep your Dolomite looking its best and help prevent costly repairs or replacements in the future.

FREQUENTLY ASKED QUESTIONS

How do I place an order on your website?
To place an order, simply browse our selection of tiles and add your desired items to the shopping cart. Proceed to the checkout page, where you’ll need to provide your shipping address and payment details. Review your order and confirm to complete the purchase.

What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express) and PayPal for online transactions. Your payment information is securely processed to ensure a safe shopping experience.

Do you offer free samples?
Yes, we offer free samples for many of our tiles. You can request up to five samples, and we’ll ship them to your address. This allows you to see and feel the tiles before making a larger purchase.

How long will it take to receive my order?
Delivery times may vary depending on your location and the availability of the tiles. Generally, orders are processed within 1-3 business days, and shipping times range from 3 to 10 business days, depending on the destination.

Do you ship internationally?
No, we do not ship internationally at this time.

Can I cancel or modify my order after it has been placed?
If you wish to cancel or modify your order, please contact our customer support as soon as possible. We’ll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.

What if I receive damaged or defective tiles?
In the unlikely event that your tiles arrive damaged or defective, please notify us within 48 hours of delivery. Provide us with photos of the damaged items, and we will arrange for a replacement or refund.

What is your return policy?
We offer a 30-day return policy for unused and uninstalled tiles. If you change your mind about the tiles you ordered, you can return them for a refund, minus any shipping costs. Please review our full return policy on our website for more details.

Do you offer installation services?
We do not provide installation services, but we can recommend trusted professionals or resources to help you with the installation process.

Are the colors of the tiles accurate on your website?
We do our best to display accurate colors on our website. However, due to differences in monitor settings and lighting conditions, there may be slight variations in color. We recommend ordering samples to see the actual colors before making a larger purchase.

Do you offer bulk or trade discounts?
Yes, we offer bulk and trade discounts for large orders and professional partners. Please contact our customer support or check our website for more information on our trade programs.

Can I track my order?
Yes, once your order is shipped, we’ll provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

If you have any other questions or concerns not covered in this FAQ, please feel free to contact our customer support team, and we’ll be happy to assist you. Happy shopping!

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