LANG CO LCNY-2326 Opulent Sands Ivory Instruction Manual

June 4, 2024
LANG CO

LANG CO LCNY-2326 Opulent Sands Ivory

LANG -CO-LCNY-2326-Opulent-Sands-Ivory-PRODUCT

Introduction

Opulent Sands Ivory

Indulge in the unparalleled luxury of our Limestone Tile and experience the epitome of interior elegance. A testament to the artistry of nature, with its intricate veining and delicate hues, making every piece a work of art in its own right. Elevate your spaces with the elegance and opulence that only limestone can deliver offering a natural elegance with its subtle grey undertones, creating a sense of depth and character that promises to infuse your interior with an enduring blend of natural charm and refined aesthetics.

SPECIFICATIONS AND APPLICATIONS

SPECIFICATIONS

  • Product Name: Opulent Ivory Sands
  • Product SKU: LCNY-2326
  • Materials: Shadow Limestone
  • Color Family: White, Grey, Ivory
  • Sheet Size: 10.4×12″
  • Thickness: 3/8″
  • Sheet Coverage Size: 0.87 sq ft
  • Quantity per Box: 5 sheets per box
  • Sq Ft Per Box:  4.33 sq ft per box

APPLICATIONS

  • Outside Applications: No
  • Interior Walls: Yes
  • Low Traffic Floors: Yes
  • High Traffic Floors: Yes
  • Shower Walls: Yes
  • Shower Floors: Yes
  • Steam Room: No
  • Pool Use: No

COLOR FAMILY

  • IVROY
  • LCNY-2326

CARE GUIDE

Caring for limestone tiles involves a combination of regular cleaning, sealing, and preventive measures to ensure their longevity and beauty. Limestone is a natural stone that is susceptible to staining, scratching, and etching, so proper care is essential. Here’s a comprehensive guide to help you maintain your limestone tiles:

Regular Cleaning:

  • Sweep or vacuum the floor to remove dirt and debris that could scratch the surface.
  • Use a pH-neutral stone cleaner mixed with warm water to mop the floor regularly. Avoid acidic or abrasive cleaners as they can damage the stone. Gently scrub the surface with a soft mop or cloth to remove dirt and grime. Avoid using abrasive scrub brushes.
  • Dry the surface with a clean, soft cloth to prevent water spots.

Stain Prevention:

  • Clean up spills immediately to prevent staining. Limestone is porous and can absorb liquids quickly.
  • Use coasters under glasses and felt pads under furniture legs to avoid scratches and stains.
  • Place doormats at entryways to reduce the amount of dirt and debris brought onto the limestone surface.

Sealing:

  • Limestone tiles should be sealed to protect them from stains and moisture penetration.
  • Apply a high-quality, penetrating sealer designed for limestone. Follow the manufacturer’s instructions for application and application timelines. Test a small, inconspicuous area before applying the sealer to the entire surface.

Avoid Harsh Chemicals and Acids:

  • Avoid using acidic cleaners like vinegar or lemon juice, as they can etch the surface of the limestone.
  • Do not use abrasive cleaners, as they can scratch the surface.

Prevent Scratches:

  • Place felt pads or soft rugs under furniture legs to prevent scratching.
  • Avoid dragging heavy objects across the floor.

Etching Prevention:

  • Limestone is susceptible to etching from acidic substances like citrus juices, tomato sauce, and some cleaning products.
  • Wipe up spills promptly to minimize the chance of etching.

Professional Maintenance:

  • Periodically, have your limestone tiles professionally cleaned and resealed to maintain their appearance and longevity.
  • Professional cleaning can remove embedded dirt and grime that regular cleaning might miss.

Avoid High Traffic:

  • In high-traffic areas, consider using rugs or mats to protect the limestone from excessive wear.

Remember that proper care can vary depending on the specific type of limestone you have and its finish (honed, polished,tumbled, etc.). Always follow the manufacturer’s recommendations and seek advice from professionals if you’re unsure about any cleaning or maintenance practices.

FREQUENTLY ASKED QUESTIONS

How do I place an order on your website?

To place an order, simply browse our selection of tiles and add your desired items to the shopping cart. Proceed to the checkout page, where you'll need to provide your shipping address and payment details. Review your order and confirm to complete the purchase.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express) and PayPal for online transactions. Your payment information is securely processed to ensure a safe shopping experience.

Do you offer free samples?

Yes, we offer free samples for many of our tiles. You can request up to five samples, and we'll ship them to your address. This allows you to see and feel the tiles before making a larger purchase.

How long will it take to receive my order?

Delivery times may vary depending on your location and the availability of the tiles. Generally, orders are processed within 1-3 business days, and shipping times range from 3 to 10 business days, depending on the destination.

Do you ship internationally?

No, we do not ship internationally at this time.

Can I cancel or modify my order after it has been placed?

If you wish to cancel or modify your order, please contact our customer support as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or modified.

What if I receive damaged or defective tiles?

In the unlikely event that your tiles arrive damaged or defective, please notify us within 48 hours of delivery. Provide us with photos of the damaged items, and we will arrange for a replacement or refund.

What is your return policy?

We offer a 30-day return policy for unused and uninstalled tiles. If you change your mind about the tiles you ordered, you can return them for a refund, minus any shipping costs. Please review our full return policy on our website for more details.

Do you offer installation services?

We do not provide installation services, but we can recommend trusted professionals or resources to help you with the installation process.

Are the colors of the tiles accurate on your website?

We do our best to display accurate colors on our website. However, due to differences in monitor settings and lighting conditions,there may be slight variations in color. We recommend ordering samples to see the actual colors before making a larger purchase.

Do you offer bulk or trade discounts?

Yes, we offer bulk and trade discounts for large orders and professional partners. Please contact our customer support or check our website for more information on our trade programs.

Can I track my order?

Yes, once your order is shipped, we'll provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your shipment.

If you have any other questions or concerns not covered in this FAQ, please feel free to contact our customer supportteam, and we’ll be happy to assist you. Happy shopping!

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