Tejar B09WZCXPJ6 Smart Wifi Video Doorbell User Manual
- June 1, 2024
- TEJAR
Table of Contents
- Tejar B09WZCXPJ6 Smart Wifi Video Doorbell
- Specifications
- Product Usage Instructions
- FAQs
- About the Manual
- Regulatory Information
- Introduction
- Network Connection
- Configuration via APP
- Configuration via Web
- Search
- Appendix
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Tejar B09WZCXPJ6 Smart Wifi Video Doorbell
Specifications
- Power Supply: Listed Power Unit with output rated minimum 12V/2A or POE 48V/350mA or AC24V (depending on models)
- Altitude of Operation: No more than 2000m
- Maximum Temperature: Tma=60 Deg.C
Product Usage Instructions
Safety Instructions:
Before operating the Video Doorbell, it is important to read the safety instructions carefully to avoid any potential hazards. The symbols used in the manual provide important information regarding the level of risk associated with certain actions.
About the Manual:
The user manual provides essential information for the correct and safe use of the device. It is crucial to read through the manual thoroughly to understand the product features and guidelines. Note that the information in the manual may be subject to periodic updates.
Use of the Product:
Ensure that the Video Doorbell is not used for illegal purposes.
The product must be powered by a compatible Listed Power Unit to prevent risks
of fire or electrical shock. Grounding the product is essential to reduce the
risk of electric shock.
Environmental Considerations:
During transportation, storage, and installation, avoid subjecting the device to heavy stress, violent vibrations, or exposure to water. Position the camera away from extremely bright objects like the sun to prevent damage to the image sensor. Keep the device away from heat sources, direct airflow from air conditioners, damp, dusty, extremely hot or cold environments, strong electromagnetic radiation, unstable lighting, and reflective surfaces close to the camera lens.
FAQs
- What should I do before removing the bubble or cover of the camera?
- Answer: It is recommended to wear anti-static gloves or discharge static electricity before removing the bubble or cover of the camera to prevent damage.
- Can I provide two power supply sources simultaneously for the device?
- Answer: Do not provide two power supply sources at the same time for the device unless otherwise specified. Doing so may result in device damage.
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Video Doorbell
User Manual
Please read this instruction carefully before operating the unit and keep it
for further reference
Safety Instruction
The following symbols or words may be found in this manual.
Symbols/Words
Description
Warning
Indicates a medium or low potential hazardous situation which , if not avoided, will or could result in slight or moderate injury
Caution
Indicates a potential risk which, if not avoided, will or could result in device damage, data loss, lower performance or unexpected results
Note
Provides additional information to emphasize or supplement important points of the text.
About the Manual
This manual is suitable for many models. All examples, screenshots, figures,
charts, and illustrations used in the manual are for reference purpose, and
actual products may be different with this Manual.
Please read this user manual carefully to ensure that you can use the device
correctly and safely.
Within the maximum scope permitted by the law, the products described in this
Manual (including hardware, software, firmware, etc.) are provided “AS IS”.
The information in this document (including URL and other Internet site
reference data) is subject to change without notice. This Manual may contain
technical incorrect places or printing errors. This information will be
periodically updated, and these changes will be added into the latest version
of this Manual without prior notice.
Use of the Product
This product should not be used for illegal purposes. The company does not
allow anyone to use the Company’s products to infringe the
privacy, personal information, and portrait rights of others. The user shall
not use this product for any illegal use or any prohibited use under these
terms, conditions, and declarations. When using this product, the user shall
not damage, disable, overload or obstruct any of the hardware of this product
in any way, or interfere with the use of this product by any other users.
Also, the user should not attempt to use the product or the software, by
hacking, stealing the password, or any other means.
Electrical Safety
This product is intended to be supplied by a Listed Power Unit, marked with
‘Limited
Power Source’, ‘LPS’ on unit, output rated minimum 12V/2 A or POE 48V/ 350mA or
AC24V (depending on models), no more than 2000m altitude of operation and Tma=60
Deg.C. As for the modes with PoE function, the function of the ITE being investigated to IEC
60950-1 standard is considered not likely to require connection to an Ethernet network
with outside plant routing, including campus environment and the ITE is to be
connected only to PoE networks without routing to the outside plant. Improper handling and/or installation could run the risk of fire or electrical shock. The product must be grounded to reduce the risk of electric shock.
Warning: Wear anti-static gloves or discharge static electricity before removing the
bubble or cover of the camera.
Caution: Do not provide two power supply sources at the same time for the device
unless otherwise specified; it may result in device damage!
Environment
Heavy stress, violent vibration or exposure to water is not allowed during
transportation, storage and installation.
Avoid aiming the camera directly towards extremely bright objects, such as,
sun, as this may damage the image sensor.
Keep away from heat sources such as radiators, heat registers, stove, etc. Do
not expose the product to the direct airflow from an air conditioner. Do not
place the device in a damp, dusty extremely hot or cold environment, or the
locations with strong electromagnetic radiation or unstable lighting. Make
sure that no reflective surface is too close to the camera lens. The IR light
from
the camera may reflect back into the lens, resulting in image blur.
Operation and Daily Maintenance
There are no user-serviceable parts inside. Please contact the nearest service center if the
product does not work properly. Please shut down the device and then unplug the power cable before you begin any
maintenance work.
Warning: All the examination and repair work should be done by qualified
personnel. Do not touch the CMOS sensor optic component. You can use a blower
to clean the dust
on the lens surface. Always use the dry soft cloth to clean the device. If
there is too much dust, use a cloth
cleaning (such as using cloth) may result in poor IR functionality and/or IR
reflection. Dome cover is an optical device, please don’t touch or wipe the
cover surface directly
during installation and use. For dust, use oil-free soft brush or hair dryer
to remove it gently; for grease or finger print, use oil-free cotton cloth or
paper soaked with detergent to wipe from the lens center outward. Change the
cloth and wipe several times if it is not clean enough.
Privacy Protection
When installing cameras in public areas, a warning notice shall be given in a
reasonable and effective manner and clarify the monitoring range. As the
device user or data controller, you might collect the personal data of others,
such as face, car plate number, etc. As a result, you shall implement
reasonable and necessary measures to protect the legitimate rights and
interests of other people, avoiding data leakage, improper use, including but
not limited to, setting up access control, providing clear and visible notice
to inform people of the existence of the surveillance area, providing required
contact information and so on.
Disclaimer
With regard to the product with internet access, the use of product shall be
wholly at your own risks. Our company shall be irresponsible for abnormal
operation, privacy leakage or other damages resulting from cyber attack,
hacker attack, virus inspection, or other internet security risks; however,
Our company will provide timely technical support if necessary. Surveillance
laws vary from country to country. Check all laws in your local region before
using this product for surveillance purposes. We shall not take the
responsibility for any consequences resulting from illegal operations.
Cybersecurity Recommendations
Use a strong password. At least 8 characters or a combination of characters,
numbers, and upper and lower case letters should be used in your password.
Regularly change the passwords of your devices to ensure that only authorized
users can access the system (recommended time is 90 days). It is recommended
to change the service default ports (like HTTP-80, HTTPS-443, etc.) to reduce
the risk of outsiders being able to access. It is recommended to set the
firewall of your router. But note that some important ports cannot be closed
(like HTTP port, HTTPS port, Data Port). It is not recommended to expose the
device to the public network. When it is necessary to be exposed to the public
network, please set the external hardware firewall and the corresponding
firewall policy. It is not recommended to use the v1 and v2 functions of SNMP.
In order to enhance the security of WEB client access, please create a TLS
certificate to enable HTTPS. Use black and white list to filter the IP
address. This will prevent everyone, except those specified IP addresses from
accessing the system. If you add multiple users, please limit functions of
guest accounts. If you enable UPnP, it will automatically try to forward ports
in your router or modem. It
is really very convenient for users, but this will increase the risk of data leakage when the system automatically forwards ports. Disabling UPnP is recommended when the function is not used in real applications. Check the log. If you want to know whether your device has been accessed by unauthorized users or not, you can check the log. The system log will show you which IP addresses were used to log in your system and what was accessed.
Regulatory Information
FCC Information
Please take attention that changes or modification not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
1. FCC compliance This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy, and if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between
the equipment and receiver. Connect the equipment into an outlet on a circuit
different from that to which the
receiver is connected. Consult the dealer or an experienced radio/TV
technician for help.
2. FCC conditions: This device complies with part 15 of the FCC Rules.
Operation of this product is subject the following two conditions: This device
may not cause harmful interface. This device must accept any interference
received, including interference that may cause undesired operation.
RoHS
The products have been designed and manufactured in accordance with Directive
EU RoHS Directive 2011/65/EU and its amendment Directive EU 2015/863 on the
restriction of the use of certain hazardous substances in electrical and
electronic equipment.
2012/19/EU (WEEE directive): The Directive on waste electrical and electronic
equipment (WEEE Directive). To improve the environmental management of WEEE,
the improvement of collection, treatment and recycling of electronics at the
end of their life is essential. Therefore, the product marked with this symbol
must be disposed of in a responsible manner.
Directive 94/62/EC: The Directive aims at the management of packaging and
packaging waste and environmental protection. The packaging and packaging
waste of the product in this manual refers to must be disposed of at
designated collection points for proper recycling and environmental
protection.
REACH(EC1907/2006): REACH concerns the Registration, Evaluation, Authorization
and Restriction of Chemicals, which aims to ensure a high level of protection
of human health and the environment through better and earlier identification
of the intrinsic properties of chemical substances. The product in this manual
refers to conforms to the rules and regulations of REACH. For more information
of REACH, please refer to DG GROWTH or ECHA websites.
Video Doorbell User Manual
Introduction
Main Features
Max. resolution: 2MP (1920×1080) Wide field of view achieving doorway security
monitoring Access control function Noise suppression and echo cancellation
Visual intercom function: two-way remote communication between the doorbell
and
mobile APP Support door opening by swiping card or mobile APP Support IR and
white LED lights Support tampering alarm and door contact alarm 2.4G Wi-Fi
Built-in micro SD card slot, up to 256GB Support video exception detection,
face detection, face capture, person detection, etc.
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2
Network Connection
2.1 APP Connection
Enable Wi-Fi network of your phone. Then scan the QR Code of the APP in the
QSG (Quick Start Guide) or open your phone’s APP store and search “Superlive
Plus”. Then install the mobile APP (Superlive Plus) in your phone.
Run the mobile APP and then log in your account of the APP (if you don’t
register, please register and log in first). Then enter the server list
interface of the APP.
Power on your video doorbell. Then tap “Add Device” in the server list
interface of the APP. Scan the QR Code attached on the back of the video
doorbell or the QR Code of the video doorbell in the QSG. After that, go to
the Wi-Fi configuration interface by tapping “Add”. When the indicator of the
doorbell is blue, check “Confirmed that…” and tap “Next Step”.
Enter the key (or password) of the Wi-Fi network. Tap “Next Step”. Then join
the Wi-Fi network by tapping “Join” as shown below. After that, the doorbell
will be automatically added to the server list.
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Note: 1. When configuring the Wi-Fi network via the APP, (a). DO NOT connect
the network cable to the Ethernet connector of the device; (b). your mobile
phone must be connected to the Wi-Fi network; (c). the doorbell must be within
the mobile phone signal covering area. DO NOT move your phone too far away
with the doorbell.
2. After the Wi-Fi of the doorbell is successfully connected, you can use Wi-
Fi or mobile web in your mobile phone as needed. However, if you want to
remotely view the doorbell video via mobile web, please make sure the wireless
router/AP connected the doorbell has been connected to the Ethernet.
2.2 Wired Network Connection
Here we take device access via Web browser for example. Web browser: IE (plug-
in required)/ Firefox/Edge/Safari/Google Chrome It is recommended to use the
latest version of these web browsers. The menu display and operation of the
camera may be slightly different by using the browser with plug-in or without
plug-in. Installing plug-in will display more functions of the camera. Connect
IP-Cam via LAN or WAN. Here only take IE browser for example. The details are
as follows:
2.2.1 Access through IP-Tool
Network connection:
Make sure the PC and device are connected to the same local network and the
IP-Tool is 3
Video Doorbell User Manual installed in the PC from the supplier. Double click
the IP-Tool icon on the desktop to run this software as shown below:
If there are many devices, please find your device via its MAC address. Double
click the IP address and then the system will pop up the IE browser to connect
IP-CAM. After you read the privacy statement, check and click “Already Read”.
Then activate the device.
Please self-define the password of admin according to the tip. If “Activate
Onvif User” is enabled, the ONVIF user can be activated simultanously. When
you connect the camera through the ONVIF protocol in the third-party platform,
you can use the default username and the password set above to connect. After
that, follow directions to download, install and run the Active X control if
prompted. Re-connect your camera via IE browser and then a login box will
appear.
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Video Doorbell User Manual
Please enter the user name (admin) and password. Then select the stream type
and language as needed. The security questions must be set after you click
“Login” button. It is very important for you to reset your password. Please
remember these answers.
If you forget the admin password, you can reset the password by clicking
Forget Password on the login page. Then you can reset the password by the
security questions and answers you set. You can set the account security
question during the activation, or you can go to ConfigSecurityUser, click
Safety Question, select the security questions and input your answers. After
that, you can add your device to the APP. The steps are as follows: 1) Scan
the QR Code of the APP in the QSG (Quick Start Guide) or open your phone’s APP
store and search “Superlive Plus”. Then install the mobile APP (Superlive
Plus) in your phone. 2) Run the mobile APP and then log in your account of the
APP (if you don’t register, please register and log in first). Then enter the
server list interface of the APP. 3) Tap “Add Device” in the server list
interface of the APP. Scan the QR Code (log in via
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Video Doorbell User Manual
web and then go to Config Basic Information interface) to directly add the
device to the server list of the APP. 2.2.2 Wi-Fi Connection
Use the network cable to connect the device and wireless router or AP. Connect
to the above wireless network with your PC. Then run the IP-Tool on your PC
and then find the device via its MAC address. Then double click it. This will
bring you to the login interface of the camera. Enter the default username and
password to log in. (See 2.2.1 for details) Click ConfigNetworkWIFI to go to
the following interface. Enable WI-FI, select the desired router, enter the
key and select encryption type.
After that, select “Obtain an IP address automatically” or manually enter the
IP address by clicking “Use the following IP address”. Then click “Save” to
save the settings.
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Video Doorbell User Manual
Pull the network cable out of the camera. Run the IP-Tool and find the camera
through IP address or MAC address. Then double click it listed in the IP-Tool
or enter the IP address of the camera in the address bar of the web browser to
access the camera. After that, you can also use the downloaded APP to scan the
QR code of the device to directly add it to the server list of the APP.
2.2.3 WAN
To remotely access the device via Web, the setting steps are as follows: Make
sure the camera is well connected via LAN and then log in the camera via LAN
and go to ConfigNetworkPort menu to set the port number.
Port Setup Go to Config NetworkTCP/IP menu to modify the IP address.
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Video Doorbell User Manual
IP Setup Go to the router’s management interface through IE browser to forward
the IP address and port of the camera in the “Virtual Server”.
Router Setup Open the IE browser and enter its WAN IP and http port to access.
(for example, if the http port is changed to 81, please enter
“192.198.1.201:81” in the address bar of web browser to access).
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Video Doorbell User Manual
3
Configuration via APP
3.1 Live View via APP
After the device is added to the APP, tap video.
in the server list interface to view the
Tap the video and then multiple icons will be displayed. You can do the above-
mentioned operations as needed (like take a snapshot, record, switch
definition). Note: You can add the device to the APP by directly scanning the
QR Code of the device, or connect the device to the Ethernet via the
wired/wireless network connection first and then scan the QR Code of the
device to add it via the APP.
3.2 Receive/Reject a Call or Open the Door via APP
You can receive or reject a call when the APP window is opened or closed. 1.
When the APP is opened,
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Video Doorbell User Manual
Press the Call button of the doorbell, and then a calling interface will be
shown in the APP. Now, you can answer or hang up the call, or choose to
remotely open the door as needed.
2. When the APP is closed,
Press the Call button of the doorbell, and then a message will pop up on the top of the page. Tap this message within 60s to enter to the calling interface.
Note: You must enable the notification function of the APP in your phone first, or no message will be received.
3.3 Remote Playback via APP
You can remotely play back the recorded files stored on the SD card via the APP. In the
live view interface of the APP, select the video doorbell channel and then tap
to
remotely play back the video. You can select the playback time on the timescale.
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Video Doorbell User Manual
In the remote playback interface, tap
to select the detailed date and time as needed.
3.4 Disable Push Notifications via APP
If you don’t want to receive the doorbell information, you can disable the
relevant push notifications via APP.
Tap Main MenuPush Setting. Select the doorbell channel name to enter. Disabling “Message Subscription” will turn off all intelligent alarm notifications of the device. You can also disable one more items listed on the interface as needed.
3.5 Device Settings via APP
In the server list interface, tap
under the doorbell name. This will take you to the
device information interface as shown below.
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Video Doorbell User Manual
In the device information page, you can view basic information, SD card information, Wi-Fi information of the device. There is also an option to enable or disable “Dismantle Alarm” (Tampering alarm). Note: If your SD card has been used in other devices before it is inserted in this device, you need to format it first.
3.6 Unbind the Doorbell from the APP
In the server list interface of the APP, tap it.
under the video doorbell name to unbind
Note that the device also can be unbound from the APP via Web
(ConfigSystemBasic Information). See Basic Information section for details.
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Video Doorbell User Manual
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Live View via Web
After logging in, the following window will be shown.
The following table is the instructions of the icons on the live view interface.
Icon
Description
Original size Fit correct scale Auto (fill the window) Full screen Start/stop
live view Start/stop two-way audio Enable/disable audio Snapshot Start/stop
local recording
Icon
Description
Zoom in Zoom out Color abnormal indicator Abnormal clarity indicator Scene
change indicator Tampering alarm indicator Alarm input indicator Face
detection indicator Face Detection
- Those smart alarm indicators will flash only when the camera supports those functions and the corresponding events are enabled. * Plug-in free live view: the local recording is not supported and the preview mode switch (real-time/balanced/fluent mode) is not available too.
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Video Doorbell User Manual Face Detection View After all face detection
settings are set successfully, enter the live view interface. Click to view
the captured face pictures information.
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Video Doorbell User Manual
5
Configuration via Web
In the Webcam client, choose “Config” to go to the configuration interface.
Note: Wherever applicable, click the “Save” button to save the settings.
5.1 Face Detection Settings
Face detection function is to detect the face appearing in the surveillance
scene. Alarms will be triggered when a face is detected. Go to the face
detection configuration interface via Web Client to set the face detection
parameters. 1. Go to ConfigFace Detection Detection Config interface.
2. Enable the face detection. 3. Set alarm holding time and alarm trigger
options. Trigger SD Card Snapshot: If selected, the system will capture images
and save the images on an SD card once a face is detected. Trigger SD Card
Recording: If selected, video will be recorded on an SD card once a face is
detected. Trigger Email: If “Trigger Email” and “Attach Picture” are checked
(email address must be set first in the Email configuration interface), the
captured pictures and triggered event will be sent into those addresses.
Trigger FTP: If “Trigger FTP” is checked, the captured pictures will be sent
into FTP server address. Please refer to FTP configuration chapter for more
details. 4. Set alarm detection area.
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Video Doorbell User Manual
Click “Draw Area” and drag the border lines of the rectangle to modify its
size. Move the rectangle to change its position. Click “Stop Draw” to stop
drawing the area. Click “Clear” to clear the area. Then set the detectable
face size by defining the maximum value and the minimum value (The default
size range of a single face image occupies from 3% to 50% of the entire
image). 5. Advanced settings. Deduplication Period: In the set period, delete
the repeated detection results. Snapshot Number: If the snapshot number is
enabled and set (eg. 3) and the deduplication period is set to “5 seconds”,
the camera will capture the same target once every 5 seconds and it will
capture this target 3 times at most during its continuous tracking period. If
the snapshot number is disabled, the camera will capture the same target once
every 5 seconds until the target disappears in the detected area.
6. Set the schedule of the face detection. The setup steps of the schedule
are the same as schedule recording setup (See Schedule Recording).
5.2 People Management
Please log in to the video doorbell via Web client and then Click “Config””People Management” tab. There are two ways to add personnel information. Adding personal information one by one
Click
to pop up an adding user box. After that, fill out the relevant information and
click “Entry” to add.
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Video Doorbell User Manual
List type: it includes allow list, visitor, block list.
Note: Please swipe the card on the device when adding the user information and then the ID number will be automatically filled in.
Adding the information of many people at a time
Click
and then add the information of many people once according to the prompted
rules.
Click “Browse” to select the directory and then click “Start” to upload.
After the personal information is added, you can search them by name, gender, ID number
and so on.
Click “Modify” to change people information and click “Delete” to delete the
personal information.
Note: Face pictures are not supported in the face database.
5.3 Access Control System Settings
Click ConfigAccess ControlAccess Control System Settings to go to the
following interface.
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Video Doorbell User Manual
Select Voice: Select the language of the voice prompt. Volume: Set the volume
of the voice prompt. Customizing Voice If you are dissatisfied with the
default voice prompt, you can customize your own voice prompt. In the above
interface, click “Custom Voice” tab to go to the following interface.
Select the voice you want to replace and then click “Browse” to select the
desired audio file. After that, click “Upload” to upload the audio file.
Rename the audio as needed. After your own voice prompt is uploaded, you can
select it from the audio list and click “Listen” to listen to your voice
prompt.
5.4 Door Lock Settings
Click ConfigAccess ControlDoor Lock to go to the following interface. After
the access control device is connected to the device, you can set unlocking
mode in this interface.
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Video Doorbell User Manual
Unlocking Group: Allow list, visitor (including allow list), stranger
(including visitor and allow list). Unlocking Delay Time: Set the door
unlocking delay time. The time range is from 0 to 10 seconds. For example, the
unlocking mode is “Swiping Card” and the delay time is set to “2” seconds; the
door will be opened 2 seconds later after successfully reading card. Unlocking
Duration: If the door has been unlocked for a period that exceeds the
unlocking duration, the door will be automatically locked. The time range is
from 0 to 10 seconds. For example, the duration is set to “3” seconds; the
unlocking door will be automatically locked 3 seconds later. Lock Type: Choose
“Auto”, “NO” or “NC” as needed. If “Auto” is selected, the system will open
the door according to the pre-defined unlocking condition. “NO” means
“normally open”; “NC” means “normally closed”.
5.5 Door Contact Settings
Click ConfigAccess ControlDoor Contact Setting to go to the following
interface.
Door Contact Input Type: NO or NC Unlocking Delay Time: the allowable
unlocking time. For example, if it is set to 10 seconds, alarms will be
triggered when the door is not closed after 10 seconds. Alarm Delay Time: set
the alarm delay time when faults of the door contact are detected. For
example, if it is set to 3s, when detecting the failure of the door contact,
alarms will be triggered 3s later. (The value ranges from 0~999. If “0” is
selected, it means that alarms will be triggered immediately.) Please select
the alarm trigger options as needed. Trigger Audio Alarm: if enabled, you will
hear the warning sound when the door contact
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Video Doorbell User Manual alarm is triggered. The setup steps of other alarm
trigger options are similar to the face detection settings. Please refer to
face detection settings chapter for details.
5.6 Wiegand Settings
Click ConfigAccess ControlWiegand Config to go to the following interface.
Wiegand Config: Wiegand Input, Wiegand Output or Off can be selected. If the
card reader is connected to the Wiegand interface, please select “Wiegand
Input”. If the access controller is connected to the Wiegand interface, please
select “Wiegand Output”. Wiegand Mode: 26bit(8), 26bit(10), 34bit, 37bit,
42bit, 46bit, 58bit or 66bit can be selectable.
5.7 Tampering Alarm Settings
In order to avoid the removal or damage by the external force, the tampering
alarm can be set for the terminal. Click ConfigAccess ControlTampering Alarm
Setting to go to the following interface.
Enable “Tampering Alarm” and then set the alarm holding time and alarm trigger
options. Trigger Audio Alarm: if enabled, you will hear the warning sound when
the doorbell is removed or damaged by the external force.
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Video Doorbell User Manual The setup steps of other alarm trigger options are
similar to the face detection settings. Please refer to face detection
settings chapter for details.
5.8 Ring Device Configuration
If your doorbell is paired with a Chime, you can set the relevant parameters
of the Chime. Volume: Select the volume of the chime. Select ring tone: Select
the ring tone of the chime. DND mode: Do Not Disturb mode. If enabled, the
chime will not ring during the set time.
5.9 Intercom Configuration
5.9.1 Door Station Settings
Go to ConfigIntercom interface as shown below. Configure door station
information, such as sector no., building no., floor no, etc.
Device Type: main door station or sub door station. Note:1. The number of the
main door station is 0; the number of the sub door station is from 1
to 99. The same number is not allowed to enter for different sub door
stations. 2. Each unit should install 1 main door station. A maximum of 8 sub
door stations can be linked to the main door station. 3. The sector no.,
building no., unit no., and community no. of sub door station must be the same
as the main door station.
5.9.2 Call Platform
Press the Call button to call the platform. Please enable this function before
using this button. Go to ConfigIntercom interface. Check “Press button to call
platform” and then save. Note: Please add the door station to the platform
before calling.
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Video Doorbell User Manual
5.9.3 Call Resident
Press the Call button to directly call resident. Please set the room number in
advance before using this button. Go to ConfigIntercom interface. Check “Press
button to call indoor station” and then enter the room number. Finally, click
“Save”.
Note: Please add the door station to the indoor station before calling. Please
see Appendix 1 for details.
5.10 System Settings
5.10.1 Basic Information
In the “Basic Information” interface, the system information of the device is
listed, such as device name, product model, software version, MAC address,
etc. Additonally, in this interface, you can unbind the device from the
account of the APP. Click “Unbind” to unbind the device.
5.10.2 Date and Time
Go to ConfigSystemDate and Time. Please refer to the following interface.
Select the time zone and DST as required. Note: The time zone of the camera
and the computer must be the same. It is recommended to modify the time zone
of the camera according to the time zone of the computer. If the time zone of
the computer is modified, the current web client needs to be closed. Then re-
open it and log in again.
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and time format.
5.10.3 Local Config
Go to ConfigSystemLocal Config to set up the storage path of captured pictures
and recorded videos on the local PC. There is also an option to enable or
disable the bitrate display in the recorded files.
Additionally, “Local smart snapshot storage” can be enabled or disabled here.
If enabled, the captured pictures triggered by smart events will be saved to
the local PC. Note: when you access your camera by the web browser without the
plug-in, only Show Bitrate can be set in the above interface.
5.10.4 Storage
Go to ConfigSystemStorage to go to the interface as shown below.
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SD Card Management Click the “Format” button to format the SD card. All data
will be cleared by clicking this button. Click the “Eject” button to stop
writing data to SD card. Then the SD card can be ejected safely. Snapshot
Quota: Set the capacity proportion of captured pictures on the SD card. Video
Quota: Set the capacity proportion of record files on the SD card. Schedule
Recording Settings 1. Go to ConfigSystemStorageRecord to go to the interface
as shown below.
2. Set record stream, pre-record time, cycle writing. Pre Record Time: Set
the time to record before the actual recording begins. 3. Set schedule
recording. Check “Enable Schedule Record” and set the schedule.
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Weekly schedule Set the alarm time from Monday to Sunday for a single week.
Each day is divided in one hour increments. Green means scheduled. Blank means
unscheduled. “Add”: Add the schedule for a special day. Drag the mouse to set
the time on the timeline. “Erase”: Delete the schedule. Drag the mouse to
erase the time on the timeline. Manual Input: Click it for a specific day to
enter specific start and end times. This adds more granularities (minutes).
Day schedule Set the alarm time for alarm a special day, such as a holiday.
Note: Holiday schedule takes priority over weekly schedule. Snapshot Settings
Go to ConfigSystemStorageSnapshot to go to the interface as shown below.
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Set the format, resolution and quality of the image saved on the SD card and
the snapshot interval and quantity and the timing snapshot here. Snapshot
Quantity: The number you set here is the maximum quantity of snapshots. The
actual quantity of snapshots may be less than this number. Supposing the
occurrence time of an alarm event is less than the time of capturing pictures,
the actual quantity of snapshots is less than the set quantity of snapshots.
Timing Snapshot: Enable timing snapshot first and then set the snapshot
interval and schedule. The setup steps of schedule are the same as the
schedule recording (See Schedule Recording).
5.11 Image Configuration
5.11.1 Display Configuration
Go to ImageDisplay interface as shown below. The image’s brightness, contrast,
hue and saturation and so on for common, day and night mode can be set up
separately. The image effect can be quickly seen by switching the
configuration file.
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Brightness: Set the brightness level of the camera’s image. Contrast: Set the
color difference between the brightest and darkest parts. Hue: Set the total
color degree of the image. Saturation: Set the degree of color purity. The
purer the color, the brighter the image is. WDR: WDR can adjust the camera to
provide a better image when there are both very bright and very dark areas
simultaneously in the field of the view by lowering the brightness of the
bright area and increasing the brightness of the dark area. Recording will be
stopped for a few seconds while the mode is changing from non-WDR to WDR mode.
Sharpness: Set the resolution level of the image plane and the sharpness level
of the image edge. Noise Reduction: Decrease the noise and make the image more
thorough. Increasing the value will make the noise reduction effect better but
it will reduce the image resolution. Defog: Activating this function and
setting an appropriate value as needed in foggy, dusty, smoggy or rainy
environment to get clear images. Backlight Compensation (BLC): Off: disables
the backlight compensation function. It is the default mode. HLC: lowers the
brightness of the entire image by suppressing the brightness of the image’s
bright area and reducing the size of the halo area. BLC: If enabled, the auto
exposure will activate according to the scene so that the object of the image
in the darkest area will be seen clearly. Antiflicker: Off: disables the anti-
flicker function. This is used mostly in outdoor installations.
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Video Doorbell User Manual 50Hz: reduces flicker in 50Hz lighting conditions.
60Hz: reduces flicker in 60Hz lighting conditions. White Balance: Adjust the
color temperature according to the environment automatically. Day/Night Mode:
Choose “Auto”, “Day”, “Night” or “Timing”. Exposure Mode: Choose “Auto” or
“Manual”. If manual is chosen, the digital shutter speed can be adjusted. Gain
Mode: Choose “Auto” or “Manual”. If “Auto” is selected, the gain value will be
automatically adjusted (within the set gain limit value) according to the
actual situation. If “Manual” is selected, the gain value shall be set
manually. The higher the value is, the brighter the image is. Frequency: 50Hz
and 60Hz can be optional. Infra-red Mode: Choose “Auto”, “ON” or “OFF”. Note:
For some items, if selected/enabled, the camera will reboot automatically.
After that, clicking “Default” button will not take effect. Schedule Settings
of Image Parameters: Click the “Profile Management” tab as shown below.
Set full time schedule for common, day, night mode and specified time schedule
for day and night. Choose “Timing” in the drop-down box of schedule as shown
below.
Drag ” ” icons to set the time of day and night. Blue means day time and blank
means night time. If the current mode of camera parameters is set to schedule,
the image configuration mode will automatically switch between day and night
according to the schedule.
5.11.2 Video / Audio Configuration
Go to ImageVideo / Audio interface as shown below. In this interface, set the
resolution, frame rate, bitrate type, video quality and so on subject to the
actual network condition.
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Two video streams can be adjustable. Resolution: The size of image. Frame
rate: The higher the frame rate, the video is smoother. Bitrate type: CBR and
VBR are optional. Bitrate is related to image quality. CBR means that no
matter how much change is seen in the video scene, the compression bitrate
will be kept constant. VBR means that the compression bitrate will be adjusted
according to scene changes. For example, for scenes that do not have much
movement, the bitrate will be kept at a lower value. This can help optimize
the network bandwidth usage. Bitrate: it can be adjusted when the mode is set
to CBR. The higher the bitrate, the better the image quality will be. Video
Quality: It can be adjusted when the mode is set to VBR. The higher the image
quality, the more bitrate will be required. I Frame interval: It determines
how many frames are allowed between a “group of pictures”. When a new scene
begins in a video, until that scene ends, the entire group of frames (or
pictures) can be considered as a group of pictures. If there is not much
movement in the scene, setting the value higher than the frame rate is fine,
potentially resulting in less bandwidth usage. However, if the value is set
too high, and there is a high frequency of movement in the video, there is a
risk of frame skipping. Video Compression: MJPEG, H264+, H264, H265, H265+ can
be optional. MJPEG is not available for main stream. If H.265/H.265+ is
chosen, make sure the client system is able to decode H.265/H.265+. Profile:
For H.264. Baseline, main and high profiles are selectable. Send Snapshot:
Select the snapshot stream. Video encode slice split: If this function is
enabled, smooth image can be gotten even though using the low-performance PC.
Watermark: When playing back the local recorded video in the search interface,
the watermark can be displayed. To enable it, check the watermark box and
enter the watermark text.
Click the “Audio” tab to go to the interface as shown below.
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Audio Encoding: G711A and G711U are selectable. Audio Type: MIC.
5.11.3 OSD Configuration
Go to ImageOSD interface as shown below.
Set time stamp, device name, OSD content and picture overlap here. After
enabling the corresponding display and entering the content, drag them to
change their position. Then click the “Save” button to save the settings.
5.11.4 White Light Control
Click ConfigImageWhite Light Control to go to the following interface.
White Light Mode: “OFF”, “Manual” or “Auto” is optional. In low illumination
condition, this mode can be enabled. Auto: The white light will be
automatically enabled when collecting a face in low illumination condition. If
the auto mode is selected, the duration time should be set for saving energy.
For example, the white light is on and the duration time is set to “2
minutes”; if no
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the white light will be turned off automatically. Manual: Select this mode and
click “Save”. The white light will be turned on. In this mode, you can also
set the brightness of white light as needed.
5.12 Alarm Configuration
5.12.1 Video Exception
This function can detect changes in the surveillance environment affected by
the external factors. To set exception detection: Go to ConfigAlarmVideo
Exception interface as shown below.
1. Enable the applicable detection that’s desired. Scene Change Detection:
Alarms will be triggered if the scene of the monitor video has changed. Video
Blur Detection: Alarms will be triggered if the video becomes blurry. Abnormal
Color Detection: Alarms will be triggered if the image is abnormal caused by
color deviation. 2. Set the alarm holding time. 3. Set alarm trigger options.
Trigger Audio Alarm: If selected, you will hear the warning sound when the
video exception happens. Trigger SD Card Snapshot: If selected, the system
will capture images on video exception
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detection and save the images on an SD card. Trigger SD Card Recording: If
selected, video will be recorded on an SD card on video exception detection.
Trigger Email: If “Trigger Email” and “Attach Picture” are checked (email
address must be set first in the Email configuration interface), the captured
pictures and triggered event will be sent into those addresses. Trigger FTP:
If “Trigger FTP” is checked, the captured pictures will be sent into FTP
server address. Please refer to FTP configuration chapter for more details. 4.
Set the sensitivity of the exception detection. Drag the slider to set the
sensitivity value or directly enter the sensitivity value in the textbox. The
sensitivity value of Scene Change Detection: The higher the value is, the more
sensitive the system responds to the amplitude of the scene change. The
sensitivity value of Video Blur Detection: The higher the value is, the more
sensitive the system responds to the blurriness of the image. The sensitivity
value of Video Cast Detection: The higher the value is, the more sensitive the
system responds to the color shift of the image. 5. Click “Save” button to
save the settings.
5.12.2 Motion Detection
Go to AlarmMotion Detection interface to set motion detection alarm.
1. Check “Enable” check box to activate motion based alarms. If unchecked,
the camera will not send out any signals to trigger motion-based recording to
the NVR or CMS, even if there is motion in the video. Alarm Holding Time: it
refers to the time that the alarm extends for after an alarm ends. For
instance, if the alarm holding time is set to 20 seconds, once the camera
detects a motion, it will go to alarm and would not detect any other motion in
20 seconds. If there is another
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considered as continuous movement; otherwise it will be considered as a single
motion. 2. Set alarm trigger options. The setup steps are the same as the
alarm trigger settings of video exception. 3. Set motion detection area and
sensitivity. Click the “Area and Sensitivity” tab to go to the interface as
shown below.
Move the “Sensitivity” scroll bar to set the sensitivity. Higher sensitivity
value means that motion will be triggered more easily. Select “Add” and click
“Draw”. Drag the mouse to draw the motion detection area; Select “Erase” and
drag the mouse to clear motion detection area. After that, click the “Save” to
save the settings. 4. Set the schedule for motion detection. The setup steps
of schedule are the same as the schedule recording (See Schedule Recording).
5.12.3 Alarm In
To set sensor alarm (alarm in): Go to ConfigAlarmAlarm In interface as shown
below.
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Video Doorbell User Manual 1. Click “Enable” and set the alarm type, alarm
holding time and sensor name. 2. Set alarm trigger options. The setup steps
are the same as the alarm trigger settings of video exception. 3. Set the
schedule of the sensor alarm. The setup steps of schedule are the same as the
schedule recording (See Schedule Recording). 4. Click “Save” button to save
the settings.
5.12.4 Person Detection
Alarms will be triggered when the camera detects a person. Go to ConfigAlarm
Person Detection.
1. Enable person detection and then set the alarm holding time. 2. Set alarm
trigger options. The setup steps are the same as the alarm trigger settings of
video exception. 3. Set the schedule of person detection. The setup steps of
schedule are the same as the schedule recording (See Schedule Recording).
5.13 Network Configuration
5.13.1 TCP/IP
Go to ConfigNetworkTCP/IP interface as shown below. There are two ways for
network connection.
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Use IP address (take IPv4 for example)-There are two options for IP setup:
obtain an IP address automatically by DHCP and use the following IP address.
Please choose one of the options as needed. Test: Test the effectiveness of
the IP address by clicking this button. Use PPPoE-Click the “PPPoE Config” tab
to go to the interface as shown below. Enable PPPoE and then enter the user
name and password from your ISP.
Either method of network connection can be used. If PPPoE is used to connect
internet, the camera will get a dynamic WAN IP address. This IP address will
change frequently. To be notified, the IP change notification function can be
used. Click “IP Change Notification Config” to go to the interface as shown
below.
Trigger Email: when the IP address of the device is changed, the new IP
address will be sent to the email address that has been set up. Trigger FTP:
when the IP address of the device is changed, the new IP address will be sent
to FTP server that has been set up.
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5.13.2 Port
Go to ConfigNetworkPort interface as shown below. HTTP port, Data port and
RTSP port can be set.
HTTP Port: The default HTTP port is 80. It can be changed to any port which is
not occupied. HTTPS Port: The default HTTPs port is 443. It can be changed to
any port which is not occupied. Data Port: The default data port is 9008.
Please change it as necessary. RTSP Port: The default port is 554. Please
change it as necessary. Persistent Connection Port: The port is used for a
persistent connection of the third-party platform to push smart data, like
face pictures. WebSocket Port: Communication protocol port for plug-in free
preview.
5.13.3 Server Configuration
This function is mainly used for connecting network video management system.
1. Check “Enable”. 2. Check the IP address and port of the transfer media
server in the ECMS/NVMS. Then enable the auto report in the ECMS/NVMS when
adding a new device. Next, enter the remaining information of the device in
the ECMS/NVMS. After that, the system will automatically allot a device ID.
Please check it in the ECMS/NVMS. 3. Enter the above-mentioned server address,
server port and device ID in the corresponding boxes. Click the “Save” button
to save the settings.
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5.13.4 Onvif
The camera can be searched and connected to the third-party platform via
ONVIF/RTSP protocol. If “Activate Onvif User” is enabled in the device
activation interface, the ONVIF user can be activated simultanously. When you
connect the camera through the ONVIF protocol in the third-party platform, you
can use this onvif user to connect. You can also add new users in the Onvif
interface.
Note: when adding the device to the third-party platform with ONVIF/RTSP
protocol, please use the onvif user in the above interface.
5.13.5 DDNS
If the camera is set up with a DHCP connection, DDNS should be set for the
internet. 1. Go to ConfigNetwork DDNS.
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for example. Enter www.dvrdydns.com in the IE address bar to visit its
website. Then Click the “Registration” button.
Create domain name.
After the domain name is successfully applied for, the domain name will be
listed as below.
3. Enter the username, password, domain you apply for in the DDNS
configuration interface. 4. Click the “Save” button to save the settings.
5.13.6 802.1x
If it is enabled, the camera’s data can be protected. When the camera is
connected to the network protected by the IEE802.1x, user authentication is
needed.
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To use this function, the camera shall be connected to a switch supporting
802.1x protocol. The switch can be reckoned as an authentication system to
identify the device in a local network. If the camera connected to the network
interface of the switch has passed the authentication of the switch, it can be
accessed via the local network. Protocol type and EAPOL version: Please use
the default settings. User name and password: The user name and password must
be the same with the user name and password applied for and registered in the
authentication server.
5.13.7 RTSP
Go to ConfigNetworkRTSP.
Select “Enable” to enable the RTSP function. Port: Access port of the
streaming media. The default number is 554. RTSP Address: The RTSP address
(unicast) format that can be used to play the stream in a media player.
Multicast Address Main stream: The address format is
“rtsp://IP address: rtsp port/profile1?transportmode=mcast”. Sub stream: The
address format is
“rtsp://IP address: rtsp port/profile2?transportmode=mcast”. Audio: Having
entered the main/sub stream in a VLC player, the video and audio will play
automatically.
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Video Doorbell User Manual If “Allow anonymous login…” is checked, there is no
need to enter the username and password to view the video. If “auto start” is
enabled, the multicast received data should be added into a VLC player to play
the video. Note:1. This camera supports local preview through a VLC player.
Enter the RTSP address (unicast or multicast, eg.
rtsp://192.168.226.201:554/profile1?transportmode=mcast) in a VLC player to
realize the simultaneous preview with the web client. 2. The IP address
mentioned above cannot be the address of IPv6. 3. Avoid the use of the same
multicast address in the same local network. 4. When playing the video through
the multicast streams in a VLC player, please pay attention to the mode of the
VLC player. If it is set to TCP mode, the video cannot be played. 5. If the
coding format of the video of the main stream is MJPEG, the video may be
disordered at some resolutions.
5.13.8 UPnP
If this function is enabled, the camera can be quickly accessed through the
LAN. Go to ConfigNetworkUPnP. Enable UPNP and then enter UPnP name.
5.13.9 Email
If you need to trigger Email when an alarm happens or IP address is changed,
please set the Email here first. Go to ConfigNetwork Email.
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Sender Address: sender’s e-mail address. User name and password: sender’s user
name and password. If “Anonymous login” is selected, an anonymous Email will
be sent when an alarm is triggered. Server Address: The SMTP IP address or
host name. Select the secure connection type at the “Secure Connection” pull-
down list according to what’s required. SMTP Port: The SMTP port. Send
Interval(S): The time interval of sending email. For example, if it is set to
60 seconds and multiple motion detection alarms are triggered within 60
seconds, they will be considered as only one alarm event and only one email
will be sent. If one motion alarm event is triggered and then another motion
detection alarm event is triggered after 60 seconds, two emails will be sent.
When different alarms are triggered at the same time, multiple emails will be
sent separately. Click the “Test” button to test the connection of the
account. Recipient Address: receiver’s e-mail address.
5.13.10 FTP
After an FTP server is set up, captured pictures from events will be uploaded
to the FTP server. Go to ConfigNetwork FTP.
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Server Name: The name of the FTP server. Server Address: The IP address or
domain name of the FTP. Upload Path: The directory where files will be
uploaded to. Port: The port of the FTP server. User Name and Password: The
username and password that are used to login to the FTP server.
5.13.11 HTTPS
HTTPs provides authentication of the web site and protects user privacy. Go to
Config NetworkHTTPS as shown below.
There is a certificate installed by default as shown above. Enable this
function and save it. Then the camera can be accessed by entering https://IP:
https port via the web browser (eg. https://192.168.226.201:443). A private
certificate can be created if users don’t want to use the default one. Click
“Delete” to cancel the default certificate. Then the following interface will
be displayed.
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- If there is a signed certificate, click “Browse” to select it and then click “Install” to install it. Click “Create a private certificate” to enter the following creation interface.
Click the “Create” button to create a private certificate. Enter the country (only two letters available), domain (camera’s IP address/domain), validity date, password, province/state, region and so on. Then click “OK” to save the settings. Click “Create a certificate request” to enter the following interface.
Click “Create” to create the certificate request. Then download the certificate request and submit it to the trusted certificate authority for signature. After receiving the signed certificate, import the certificate to the device.
5.13.12 P2P
If this function is enabled, the network camera can be quickly accessed by adding the device ID in mobile surveillance client or CMS/NVMS client via WAN. This function is enabled by default.
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5.13.13 QoS
QoS (Quality of Service) function is used to provide different quality of
services for different network applications. With the deficient bandwidth, the
router or switch will sort the data streams and transfer them according to
their priority to solve the network delay and network congestion by using this
function. Go to ConfigNetworkQoS.
Video/Audio DSCP: The range is from 0 to 63. Alarm DSCP: The range is from 0
to 63. Manager DSCP: The range is from 0 to 63. Generally speaking, the larger
the number is, the higher the priority is.
5.13.14 Wi-Fi Settings
Go to ConfigNetworkWIFI interface as shown below.
1. Checkmark “Enable” to enable Wi-Fi. Click “Search” to refresh the online
wireless devices. 2. Choose a wireless device on the list. The SSID and
security mode of the wireless device will be shown automatically. Please don’t
change it manually. 3. Enter the key to connect the wireless device. This key
should be set on the wireless device in advance for wireless network
connection.
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Video Doorbell User Manual After the above-mentioned wireless network is
configured, you can choose “Obtain an IP address automatically” or “Use the
following IP address”.
If you choose “Obtain an IP address automatically”, you shall get the IP
address from the router. Or you can choose “Use the following IP address” to
set the network parameters manually. Then you can use this IP address to log
in mobile surveillance APP/ web client/CMS/NVR/…
5.14 Security Configuration
5.14.1 User Configuration
Go to ConfigSecurityUser interface as shown below.
Add user: 1. Click the “Add” button to pop up the following textbox.
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2. Enter user name in the “User Name” textbox. 3. Enter the password in the
“Password” and “Confirm Password” textbox. Please set the password according
to the requirement of the password security level (Go to
ConfigSecuritySecurity ManagementPassword Security interface to set the
security level). 4. Choose the user type and select the desired user
permissions. 5. Click the “OK” button and then the newly added user will be
displayed in the user list. Modify user: 1. Select a user to modify password
if necessary in the user configuration list box. 2. The “Edit user” dialog box
pops up by clicking the “Modify” button.
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3. Enter the old password of the user in the “Old Password” text box. 4.
Enter the new password in the “New password” and “Confirm Password” text box.
5. Select the user permissions for advanced or normal user. 6. Click the “OK”
button to save the settings. Delete user: 1. Select the user to be deleted in
the user configuration list box. 2. Click the “Delete” button to delete the
user. Note: The default administrator account cannot be deleted. Safety
Question Settings: set the questions and answers for admin so as to reset the
password after you forget the password.
5.14.2 Online User
Go to ConfigSecurityOnline User to view the user who is viewing the live
video.
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users (including other administrators).
5.14.3 Block and Allow Lists
Go to ConfigSecurityBlock and Allow Lists as shown below.
The setup steps are as follows: Check the “Enable address filtering” check
box. Select “Block/Allow the following address”, IPv4/IPv6 and then enter IP
address in the address box and click the “Add” button.
5.14.4 Security Management
Go to ConfigSecuritySecurity Management as shown below.
In order to prevent against malicious password unlocking, “locking once
illegal login” function can be enabled here. If this function is enabled,
login failure after trying five times will make the login interface locked.
The camera can be logged in again after a half hour or after the camera
reboots. Trigger Email: if enabled, e-mail will be sent when logging in/out or
illegal login lock occurs. Password Security
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as needed. Password Level: Weak, Medium or Strong. Weak level: Numbers,
special characters, upper or lower case letters can be used. You can choose
one of them or any combination of them when setting the password. Medium
Level: 8~16 characters, including at least two of the following categories:
numbers, special characters, upper case letters and lower case letters. Strong
Level: 8~16 characters. Numbers, special characters, upper case letters and
lower case letters must be included. For your account security, it is
recommended to set a strong password and change your password regularly. HTTP
Authentication: Basic or Token is selectable.
5.15 Maintenance Configuration
5.15.1 Backup and Restore
Go to ConfigMaintenanceBackup & Restore.
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Configuration settings of the camera can be exported form a camera into
another camera. 1. Click “Browse” to select the save path for import or export
information on the PC. 2. Click the “Import Setting” or “Export Setting”
button. Note: The login password needs to be entered after clicking the
“Import Setting” button. Default Settings Click the “Load Default” button and
then verify the password to restore all system settings to the default factory
settings except those you want to keep.
5.15.2 Reboot
Go to ConfigMaintenanceReboot. Click the “Reboot” button and then enter the
password to reboot the device. Timed Reboot Setting: If necessary, the camera
can be set up to reboot on a time interval. Enable “Time Settings”, set the
date and time, click the “Save” button and then enter the password to save the
settings.
5.15.3 Upgrade
Go to ConfigMaintenanceUpgrade. In this interface, the camera firmware can be
updated.
1. Click the “Browse” button to select the save path of the upgrade file 2.
Click the “Upgrade” button to start upgrading the firmware. 3. Enter the
correct password and then the device will restart automatically Caution! Do
not close the browser or disconnect the camera from the network during the
upgrade.
5.15.4 Operation Log
To query and export log: 1. Go to ConfigMaintenanceOperation Log.
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time. 3. Click “Search” to view the operation log. 4. Click “Export” to export
the operation log.
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Search
6.1 Image Search
Click Search to go to the interface as shown below. Images that are saved on
the SD card can be found here. Note: When using the plug-in free browser, the
local images cannot be searched.
Local Image Search 1. Choose “Picture”–“Local”. 2. Set time: Select date and choose the start and end time. 3. Click to search the images. 4. Double click a file name in the list to view the captured photos as shown above.
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Click
to return to the previous interface.
SD Card Image Search 1. Choose “Picture”–“SD Card”.
2. Set time: Select date and choose the start and end time.
3. Choose the alarm events at the bottom of the interface.
4. Click to search the images.
5. Double click a file name in the list to view the captured photos.
Click
to return to the previous interface.
The descriptions of the buttons are shown as follows.
Icon
Description
Icon
Description
Close: Select an image and click this button to close the image.
Close all: Click this button to close all images.
Save: Click this button to select the path for saving the image on the PC.
Save all: Click this button to select the path for saving all pictures on the PC.
Fit size: Click to fit the image on the screen.
Zoom in: Click this button to digitally zoom in.
Slide show play: Click this button to start the slide show mode.
Play speed: Play speed of the slide show.
Actual size: Click this button to display the actual size of the image.
Zoom out: Click this button to digitally zoom out.
Stop: Click this button to stop the slide show.
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6.2 Video Search
6.2.1 Local Video Search
Click Search to go to the interface as shown below. Videos were recorded
locally to the PC can be played in this interface. Note: When using the plug-
in free browser, the local videos cannot be searched.
1. Choose “Record”–“Local”. 2. Set search time: Select the date and choose
the start and end time. 3. Click to search the images. 4. Double click on a
file name in the list to start playback.
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Icon
Description
Icon
Description
Play button. After pausing the video, click this button to continue playing.
Pause button
Stop button
Speed down
Speed up
Watermark display
Enable / disable audio; drag the slider to adjust the volume after enabling audio.
6.2.2 SD Card Video Search
Click Search to go to the interface as shown below. Videos that were recorded
on the SD card can be played in this interface.
1. Choose “Record”–“SD Card”. 2. Set search time: Select the date and choose
the start and end time. 3. Click to search the images.
4. Select the alarm events at the bottom of the interface. 5. Select mix
stream (video and audio stream) or video stream as needed. 6. Double click on
a file name in the list to start playback.
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Note: and cannot be displayed in the above interface via the plug-in free browser. Additionally, for plug-in free playback, playback mode switch (balanced/real-time/fluent mode) and downloading functions are not supported too.
The time table can be shown in 24H/12H/2H/1H format by clicking the corresponding
buttons.
Video clip and downloading
1. Search the video files according to the above mentioned steps.
2. Select the start time by clicking on the time table.
3. Click
to set the start time and then this button turns blue ( ).
4. Select the end time by clicking on the time table. Then click
to set the end time.
5. Click
to download the video file in the PC.
Click “Set up” to set the storage directory of the video files. Click “Open”
to play the video. Click “Clear List” to clear the downloading list. Click
“Close” to close the downloading window.
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Appendix
Appendix 1 How to Call Indoor Station
Appendix 1-1 One Door Station Calls One Indoor Station
Application: Install one doorbell (hereinafter referred to as door station)
and bind one indoor station. Press the Call button to call indoor station The
setting steps are as follows: 1. Connect your door station and indoor station
to the same local network and then set their network parameters to the same
network segment. 2. Log in the web client of the door station. Click
ConfigIntercomNumber Configuration to go to the following interface. Set the
device type to “Main Door Station”.
3. Tap SettingsMore SettingsConfiguration in the indoor station. Then enter
the password of Admin to enter the following interface. Set the indoor station
type (it should be set to “Indoor station”), room number, IP address of the
main door station.
4. Call indoor station through your door station (See Call Resident for
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Appendix 1-2 One Door Station Calls Multiple Indoor Stations
Application: Install one door station and bind multiple indoor stations with
the same room number set. Press the Call button to call indoor station All
indoor stations will respond at the same time. The resident can answer any one
of them and open the door. The setting steps are as follows: 1. Connect your
door station and indoor station to the same local network and then set their
network parameters to the same network segment. 2. Log in the web client of
the door station. Click ConfigIntercomNumber Configuration to go to the
following interface. Set the device type to “Main Door Station”.
3. Tap SettingsMore SettingsConfiguration in the indoor station. Then enter
the password of Admin to enter the following interface. Set the indoor station
type (it should be set to “Indoor station”), room number (like 101), IP
address of the main door station.
4. Set indoor extensions. Tap SettingsMore SettingsConfiguration in the
indoor station. Then enter the password of Admin to enter the following
interface. Set the indoor station type (it should be set to “Indoor
Extension”), number (ranging from 1 to 5), IP address of the indoor station.
NoteFor one indoor station, up to 5 indoor extensions can be configured. The
indoor station number is 0 by default.
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5. Call indoor station through your door station (See Call Resident for
details). All indoor stations (including indoor station and extensions) will
respond at the same time.
Appendix 1-3 Multiple Door Stations Call One Indoor Station
Application: Install multiple door stations and bind one indoor station. Press
the Call button to call indoor station Note: Up to 8 sub door stations can be
set for a main door station. The setting steps are as follows: 1. Connect your
door stations and indoor station to the same local network and then set their
network parameters to the same network segment. 2. Main door station settings
Log in the web client of the door station. Click ConfigIntercomNumber
Configuration to go to the following interface. Set the device type to “Main
Door Station”.
3. Sub door station settings Log in the web client of the door station. Click
ConfigIntercomNumber Configuration to go to the following interface. Set the
device type to “Sub Door Station”. Enter the actual IP address of the main
door station and door station no. Door Station No.: enter the sub door station
number (ranging from 1 to 99; 0 is main station
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Video Doorbell User Manual number by default). Different sub door stations
should have different door station number.
4. Tap SettingsMore SettingsConfiguration in the indoor station. Then enter
the password of Admin to enter the following interface. Set the indoor station
type (it should be set to “Indoor station”), room number, IP address of the
main door station.
5. Call indoor station through your main or sub door station (See Call
Resident for details).
Appendix 1-4 Multiple Door Stations Call Multiple Indoor Stations
Application: Install multiple door stations (one is main door station, others
are sub door stations) and multiple indoor stations (one is indoor station,
others are indoor extensions). When main door station or sub door stations
call indoor stations installed in different rooms, all indoor stations will
respond at the same time. The resident can answer any one of the indoor
stations and open the door. The setting steps are as follows: 1. Connect your
door stations and indoor stations to the same local network and then set their
network parameters to the same network segment. 2. Main door station settings
Log in the web client of the door station. Click ConfigIntercomNumber
Configuration to go to the following interface. Set the device type to “Main
Door Station”.
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3. Sub door station settings Log in the web client of the door station. Click
ConfigIntercomNumber Configuration to go to the following interface. Set the
device type to “Sub Door Station”. Enter the actual IP address of the main
door station and door station no. Door Station No.: enter the sub door station
number (ranging from 1 to 99; 0 is main station number by default). Different
sub door stations should have different door station number.
4. Indoor station settings Tap SettingsMore SettingsConfiguration in the
indoor station. Then enter the password of Admin to enter the following
interface. Set the indoor station type (it should be set to “Indoor station”),
room number, IP address of the main door station.
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5. Indoor extension settings Tap SettingsMore SettingsConfiguration in the
indoor station. Then enter the password of Admin to enter the following
interface. Set the indoor station type (it should be set to “Indoor
Extension”), number (ranging from 1 to 5), IP address of the indoor station.
NoteFor one indoor station, up to 5 indoor extensions can be configured. The
indoor station number is 0 by default.
6. Call indoor stations through your main door station or sub door stations
(See Call Resident for calling details). All indoor stations (including indoor
station and extensions) will respond at the same time.
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Video Doorbell User Manual
Appendix 2 Troubleshooting
How to find the password? A: The password for admin can be reset through “Edit
Safety Question” function. Click “Forget Password” in the login window and
then enter the corresponding answer of the selected question in the popup
window. After you correctly answer all questions, you can reset the password
for admin. If you forget the answer of the question, this way will be invalid,
please contact your dealer for help. B: The passwords of other users can be
reset by admin. Fail to connect devices through IE browser. A: Network is not
well connected. Check the connection and make sure it is connected well. B: IP
address is not available. Reset the IP address. C: Web port number has been
changed: contact administrator to get the correct port number. D: Exclude the
above reasons. Restore to default setting by IP-Tool. IP tool cannot search
devices. It may be caused by the anti-virus software in your computer. Please
exit it and try to search device again. IE cannot download ActiveX control. A.
IE browser may be set up to block ActiveX. Follow the steps below. Open IE
browser and then click Tools—–Internet Options.
Select Security——Custom Level…. Enable all the options under “ActiveX controls
and plug-ins”. Click OK to finish setup. B. Other plug-ins or anti-virus
blocks ActiveX. Please uninstall or close them.
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No sound can be heard. AAudio input device is not connected. Please connect
and try again. B: Audio function is not enabled at the corresponding channel.
Please enable this function. How to modify IP address through IP-Tool? A:
After you install the IP-Tool, run it as shown below.
The default IP address of this camera is DHCP. Click the information of the
camera listed in the above table to show the network information on the right
hand. Modify the IP address and gateway of the camera and make sure its
network address is in the same local network segment as the computer’s. Please
modify the IP address of your device according to the practical situation.
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Video Doorbell User Manual For example, the IP address of your computer is
192.168.1.4. So the IP address of the camera shall be changed to 192.168.1.X.
After modification, please enter the password of “admin” which is set in the
device activation interface in advance and then click the “Modify” button to
change the network parameters.
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References
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