Sonifex AVN-DIO03 Dante Headphone Output Instruction Manual

: June 1, 2024
: SONIFEX

Table of Contents

AVN-DIO03 Dante Headphone Output
Product Information
Specifications:
- Product Usage Instructions
Warranty Registration:
Warranty & Liability Terms:
Warranty Claim Process:
- Frequently Asked Questions (FAQ)
Q: How can I extend my product warranty?
Q: What is covered under the warranty?

AVN-DIO03 Dante Headphone Output

“`html

Product Information

Specifications:

Manufacturers: Sonifex
Product Types: Audio Products for AV, Installed Sound,
Broadcast Radio & Broadcast TV
Warranty: 2 Year Extended
Website: www.sonifex.co.uk

Product Usage Instructions

Warranty Registration:

To avail the 2-year extended warranty, register your product
online at www.sonifex.co.uk/register.
Ensure to complete the warranty registration to stay informed about
product updates.

Warranty & Liability Terms:

Sonifex offers a standard 1-year back to base warranty. By
registering your product on the Sonifex website, the warranty can
be extended to 2 years. Refer to the website for detailed terms and
conditions.

Warranty Claim Process:

If your product is found defective during the Warranty Term,
follow these steps for repair or replacement:

Notify the Company immediately upon detecting any defect.
Ensure the product was used under normal operating
conditions.
Return the Goods to the Company at your expense.
Do not carry out any unauthorized maintenance on the
product.

Frequently Asked Questions (FAQ)

Q: How can I extend my product warranty?

A: To extend your warranty to 2 years, register your product on
the Sonifex website at www.sonifex.co.uk/register.

Q: What is covered under the warranty?

A: The warranty covers defects in the product under normal usage
conditions. Refer to the terms and conditions for detailed
information.

“`

HANDBOOK

DIO Audiophile Dante® Interfaces
AVN-DIO03 Dante® to Headphone Output
Manufacturers of Audio Products for AV, Installed Sound, Broadcast Radio & Broadcast TV
For the latest Sonifex handbook information please visit the Sonifex website at www.sonifex.co.uk
This handbook is for use with the following products: AVN-DIO03 Dante® to Headphone Output Artwork: AW10981 Stock Code: 30-385 © Sonifex Ltd, 2021 All Rights Reserved Revision 1.04, November 2023 Sonifex Ltd, 61, Station Road, Irthlingborough, Northants, NN9 5QE, England. Tel: +44 (0)1933 650 700 Fax: +44 (0)1933 650 726 Email: sales@sonifex.co.uk Website: https://www.sonifex.co.uk Information in this document is subject to change without notice and does not represent a commitment on the part of the vendor. Sonifex Ltd shall not be liable for any loss or damage whatsoever arising from the use of information or any error contained in this manual. No part of this manual may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, information storage and retrieval systems, for any purpose other than the purchaser’s personal use, without the express written permission of Sonifex Ltd. Unless otherwise noted, all names of companies, products and persons contained herein are part of a completely fictitious adaptation and are designed solely to document the use of Sonifex product. Made in the UK by
Register Online for an Extended 2 Year Warranty
Product:
Serial No:
www.sonifex.co.uk/register
Product Warranty – 2 Year Extended
As standard, Sonifex products are supplied with a 1 year back to base warranty. In order to register the date of purchase and so that we can keep you informed of any product design improvements or modificaons, it is important to complete the warranty registraon online. Addionally, if you register the product on the Sonifex website, you can increase your product warranty to 2 years. Go to the Sonifex website at: www.sonifex.co.uk/register to apply for your 2 year warranty.
Sonifex Warranty & Liability Terms & Conditions
1. Definitions the Company’ means Sonifex Ltd and where relevant includes companies within the same group of companies as Sonifex Limited.the Goods’ means the goods or any part thereof supplied by the Company and
1

where relevant includes: work carried out by the Company on items supplied by the Purchaser; services supplied by the Company; and soware supplied by the Company.
the Purchaser’ means the person or organisaon who buys or has agreed to buy the Goods. the Price’ means the Price of the Goods and any other charges incurred by the Company in the supply of the Goods.
the Warranty Term’ is the length of the product warranty which is usually 12 months from the date of despatch; except when the product has been registered at the Sonifex website when the Warranty Term is 24 months from the date of despatch. the Contract’ means the quotaon, these Condions of Sale and any other document incorporated in a contract between the Company and the Purchaser.
This is the enre Contract between the pares relang to the subject maer hereof and may not be changed or terminated except in wring in accordance with the provisions of this Contract. A reference to the consent, acknowledgement, authority or agreement of the Company means in wring and only by a director of the Company.
2. Warranty
a. The Company agrees to repair or (at its discreon) replace Goods which are found to be defecve (fair wear and tear excepted) and which are returned to the Company within the Warranty Term provided that each of the following are sasfied:
i. noficaon of any defect is given to the Company immediately upon its becoming apparent to the Purchaser;
ii. the Goods have only been operated under normal operang condions and have only been subject to normal use (and in parcular the Goods must have been correctly connected and must not have been subject to high voltage or to ionising radiaon and must not have been used contrary to the Company’s technical recommendaons);
iii. the Goods are returned to the Company’s premises at the Purchaser’s expense;
iv. any Goods or parts of Goods replaced shall become the property of the Company;
v. no work whatsoever (other than normal and proper maintenance) has been carried out to the Goods or any part of the Goods without the Company’s prior wrien consent;
vi. the defect has not arisen from a design made, furnished or specified by the Purchaser;
vii. the Goods have been assembled or incorporated into other goods only in accordance with any instrucons issued by the Company;
viii. the defect has not arisen from a design modified by the Purchaser;
ix. the defect has not arisen from an item manufactured by a person other than the Company. In respect of any item manufactured by a person other than the Company, the Purchaser shall only be entled to the benefit of any warranty or guarantee provided by such manufacturer to the Company.
b. In respect of computer soware supplied by the Company the Company does not warrant that the use of the soware will be uninterrupted or error free.
c. The Company accepts liability:
i. for death or personal injury to the extent that it results from the negligence of the Company, its employees (whilst in the course of their employment) or its agents (in the course of the agency);
ii. for any breach by the Company of any statutory undertaking as to tle, quiet possession and freedom from encumbrance.
d. Subject to condions (a) and (c) from the me of despatch of the Goods from the Company’s premises the Purchaser shall be responsible for any defect in the Goods or loss, damage, nuisance or interference whatsoever consequenal economic or otherwise or wastage of material resulng from or caused by or to the Goods. In parcular the Company shall not be liable for any loss of profits or other economic losses. The Company accordingly excludes all liability for the same.
2

e. At the request and expense of the Purchaser the Company will test the Goods to ascertain performance levels and provide a report of the results of that test. The report will be accurate at the me of the test, to the best of the belief and knowledge of the Company, and the Company accepts no liability in respect of its accuracy beyond that set out in Condion (a).
f. Subject to Condion (e) no representaon, condion, warranty or other term, express or implied (by statute or otherwise) is given by the Company that the Goods are of any parcular quality or standard or will enable the Purchaser to aain any parcular performance or result, or will be suitable for any parcular purpose or use under specific condions or will provide any parcular capacity, notwithstanding that the requirement for such performance, result or capacity or that such parcular purpose or condions may have been known (or ought to have been known) to the Company, its employees or agents.
g. i. To the extent that the Company is held legally liable to the Purchaser for any single breach of contract, tort, representaon or other act or default, the Company’s liability for the same shall not exceed the price of the Goods.
ii. The restricon of liability in Condion (g)(i) shall not apply to any liability accepted by the Seller in Condion (c).
h. Where the Goods are sold under a consumer transacon (as defined by the Consumer Transacons (Restricons on Statements) Order 1976) the statutory rights of the Purchaser are not affected by these Condions of Sale.
Unpacking Your Product
Each product is shipped in protecve packaging and should be inspected for damage before use. If there is any transit damage take pictures of the product packaging and nofy the carrier immediately with all the relevant details of the shipment. Packing materials should be kept for inspecon and also for if the product needs to be returned.
The product is shipped with the following equipment so please check to ensure that you have all of the items below. If anything is missing, please contact the supplier of your equipment immediately.

Item Product Unit

Quanty 1

Repairs & Returns
Please contact Sonifex or your supplier if you have any problems with your Sonifex product. Email technical.support@sonifex.co.uk for the repair/upgrade/ returns procedure, or for support & quesons regarding the product operaon.
Conformity
The products in this manual comply with the essenal requirements of
the relevant European health, safety and environmental protecon legislaon.
The technical jusficaon file for this product is available at Sonifex Ltd.
The declaraon of conformity can be found at: hps://www.sonifex.co.uk/ declaraons
WEEE Directive
The Waste Electrical and Electronic Equipment (WEEE) Direcve was agreed on 13 February 2003, along with the related Direcve 2002/95/EC on Restricons of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS). The Waste
Electrical and Electronic Equipment Direcve (WEEE) aims to minimise the impacts of electrical and electronic equipment on the environment during their life mes and when they become waste. All products manufactured by Sonifex Ltd have the WEEE direcve label placed on the case. Sonifex Ltd will be happy to give you informaon about local organisaons that can reprocess the product when it reaches its “end of use”, or alternavely all products that have reached “end of use” can be returned to Sonifex and will be reprocessed correctly free of charge.

3

Atmosphere/Environment
This apparatus should be installed in an area that is not subject to excessive temperature variaon (<0°C, >50°C), moisture, dust or vibraon. This apparatus shall not be exposed to dripping or splashing, and no objects filled with water, such as vases shall be placed on the apparatus.
DIO Audiophile Dante® Interfaces
The DIO Audiophile Dante® Interfaces are simple plug and play audio devices which provide a convenient and elegant method of connecng legacy analogue and digital audio equipment to the Dante AoIP audio network. There are a range of different products to suit different needs and this handbook is for the following product: · AVN-DIO03 Dante to Headphone Output The D/A circuitry offers 114dB of dynamic range – ten mes beer than similar compeng products . All DIO products use Dante Controller for configuraon and are powered by PoE. They use rugged aluminium boxes with side slots for screw-mounng and contain superior audio circuitry for opmal audio performance. All feature rugged Neutrik EtherCon® connectors and Neutrik lockable audio connectors for ultra- reliable connecvity. Note: Because the output of this device is unbalanced, performance is 6dB lower than for balanced AVN-DIO products.
AVN-DIO03
The AVN-DIO03 is a Dante to headphone converter in the Sonifex DIO range of Dante input/output devices. It features a ¼ inch and 3.5mm jack socket in parallel and one Neutrik EtherCon® connector for direct connecon to a Dante AoIP network. Pick any available Dante channels as the inputs of the DIO03 via Dante Controller.
Volume Adjustment The front panel potenometer adjusts headphone volume from mute (fully anclockwise) to +6dB of gain when fully clockwise. This is useful if the Dante stream level is low and requires boosng. Limiter A simple headphone limiter is included to prevent hearing damage by liming the audio level sent to the headphones. The limit level can be set using a trimmer adjustment tool, or small flat blade screwdriver, between approximately -12dBu (fully anclockwise) and 0dBu (fully clockwise). When liming, the blue limit LED will illuminate. This should prompt the user to turn the headphone volume down unl the blue LED exnguishes, as audio quality will be reduced whilst the limiter is acve.
Fig 1-1: AVN-DIO03 Front and Rear View
4

Setup
The DIO Dante device is configured with a dynamic network address, so to inially get the unit working, connect it to a network with a DHCP server (such as a router) and a suitable IP address will be given to the unit. Once connected, a different IP address can be given to the DIO using Dante Controller. See the following secon on Network Troubleshoong if you’re having problems connecng your DIO device.
Simply plug an Ethernet connector into the Ethernet port of the DIO and the other end of the Ethernet connector into a PoE enabled switch. Alternavely, if the switch doesn’t support PoE, a PoE adaptor can be used to provide the power.
The audio inputs/outputs should be connected to the legacy equipment and this allows the legacy equipment to transmit audio and receive audio through the Dante® network.
A computer on the Dante® network can then configure connecons between the DIO and other Dante® enabled devices, using Dante Controller.

Network Switch

PC Running Dante
Controller

Network AVN-DIO

Audio

Analogue/Digital Legacy
Equipment

Fig 1-1: Setup
Link
Link status is indicated using the top-le status LED. Once power has been supplied to the unit the link status LED turns red. The link status LED turns amber when a link is established with a link speed of 100 Mbps. Link acvity is indicated using the top-right status LED which blinks when data is incoming, or when outgoing data is sensed on the port.
Powered Powered Powered with link with acvity

Fig 1-2: Power, Link, and Acvity LEDs
Dante Controller
Once a link has been established Dante Controller can be used to configure the device. Dante Controller is an applicaon provided by Audinate and can be downloaded from their website. hps://www.audinate.com/ Within Dante Controller the unit should be visible within the Roung tab.
Fig 1-3: Roung

5

Network Troubleshooting
The device can be seen within Dante® Controller if it is connected to the same network as the computer. If the device doesn’t show up in Dante® Controller please check that the connecon to the network is correct and that the device and computer are on the same network. If the computer and the device are on different IP subnets, the device will appear in Dante® Controller with red text:
Fig 1-4: Red Device Name Indicates Different Network Subnet
Opening the Device View for the device will provide details about the problem.
Fig 1-5: Problem Details
In this example noce the device is on the 192.168.1.X subnet and the computer is on the 10.X.X.X subnet. To correct this, edit the computer’s IP address. In Windows 10, type View Network Connecons into the search bar. Right-click the network that the device is connected to and select Properes. Double click Internet Protocol Version 4 (TCP/IPv4) in the item list and edit the IP address.
Fig 1-6: Windows IPv4 Sengs
Save the changes made to the sengs then close and re-open Dante® Controller. The device should now appear correctly. If the device name is sll red, you may need to disable the other network connecons on the computer. To do this, in Windows 10, type View Network Connecons into the search bar. Right-click the network connecon to disable and select Disable. Now that the device appears in Dante® Controller, it can be configured and the network sengs can be modified so that the device is in the correct subnet. Open the Device View for the device and select the Network Config tab. Within this tab are opons to obtain an IP address automacally, or to configure an IP address manually. Aer configuring the devices address, click the Reboot buon and then revert your computers IP address so that it is on the original subnet using the process above.
Fig 1-7: Dante Controller Network Config
For more troubleshoong informaon please see the official Dante® FAQs at: hps://www.audinate.com/resources/faqs And Dante® Controller User Guide at: hps://dev.audinate.com/GA/dante-controller/userguide/pdf/latest/
6

Routing Audio

Audio can be routed seamlessly between each Dante® enabled device on the network by creang connecons between the transmit channel of one device and the receive channel of another device. When a roung is inially created, an hour glass is displayed to show the connecon is being created. Aer a short me a green ck is displayed to indicate the connecon has been created successfully.

Transmiers and receivers can also be filtered by typing a name into the corresponding filter field. Further filtering opons are available from the filter pane.

To remove a connecon simply click on the green ck.

Fig 1-8: Routed Audio Stream

Transmit and receive channels in a diagonal can be quickly routed together by holding Ctrl and clicking on the minimise/maximise buon on the roung grid.

Device View
Open up the Device View by double clicking on the device name in the roung grid.

Status
Within the Status tab, informaon about the device can be seen, such as the product type and the current IP address.

Fig 1-9: Status
Device Configuration
Within the Device Config tab the following can be modified.
· Device Name · Sample Rate · Encoding · Clocking · Device Latency
An opon is also available to clear the configuraon, reseng all sengs to their default values.
Fig 1-10: Device Config
7

Technical Specification

Headphone Jack Output Pin-out

Funcon

Tip

Le

Ring

Right

Screen

0V Common

Power Supply – Class 0 802.3af PoE

Device

Power Consumpon (Was)