Sonifex AVN-DIO16 Analogue XLR Outputs Handbook Instruction Manual

: June 1, 2024
: SONIFEX

Table of Contents

Sonifex Warranty & Liability Terms & Conditions
Unpacking Your Product
CE and UKCA conformity
WEEE Directive
Atmosphere/Environment
Dante Controller
Routing Audio
Technical Specification For AVN-DIO16
References
Read User Manual Online (PDF format)
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Sonifex AVN-DIO16 Analogue XLR Outputs Handbook Instruction Manual

Sonifex Warranty & Liability Terms & Conditions

Definitions
‘the Company’ means Sonifex Ltd and where relevant includes companies within the same group of companies as Sonifex Limited.
‘the Goods’ means the goods or any part thereof supplied by the Company and where relevant includes: work carried out by the Company on items supplied by the Purchaser; services supplied by the Company; and so�ware supplied by the Company.
‘the Purchaser’ means the person or organisa�on who buys or has agreed to buy the Goods. ‘the Price’ means the Price of the Goods and any other charges incurred by the Company in the supply of the Goods.
‘the Warranty Term’ is the length of the product warranty which is usually 12 months from the date of despatch; except when the product has been registered at the Sonifex website when the Warranty Term is 24 months from the date of despatch.
‘the Contract’ means the quota�on, these Condi�ons of Sale and any other document incorporated in a contract between the Company and the Purchaser.
This is the en�re Contract between the par�es rela�ng to the subject ma�er hereof and may not be changed or terminated except in wri�ng in accordance with the provisions of this Contract. A reference to the consent, acknowledgement, authority or agreement of the Company means in wri�ng and only by a director of the Company.
Warranty
a. The Company agrees to repair or (at its discre�on) replace Goods which are found to be defec�ve (fair wear and tear excepted) and which are returned to the Company within the Warranty Term provided that each of the following are sa�sfied:
i. no�fica�on of any defect is given to the Company immediately upon its becoming apparent to the Purchaser;
ii. the Goods have only been operated under normal opera�ng condi�ons and have only been subject to normal use (and in par�cular the Goods must have been correctly connected and must not have been subject to high voltage or to ionising radia�on and must not have been used contrary to the Company’s technical recommenda�ons);
iii. the Goods are returned to the Company’s premises at the Purchaser’s expense;
iv. any Goods or parts of Goods replaced shall become the property of the Company;
v. no work whatsoever (other than normal and proper maintenance) has been carried out to the Goods or any part of the Goods without the Company’s prior wri�en consent;
vi. the defect has not arisen from a design made, furnished or specified by the Purchaser;
vii. the Goods have been assembled or incorporated into other goods only in accordance with any instruc�ons issued by the Company;
viii. the defect has not arisen from a design modified by the Purchaser;
ix. the defect has not arisen from an item manufactured by a person other than the Company. In respect of any item manufactured by a person other than the Company, the Purchaser shall only be en�tled to the benefit of any warranty or guarantee provided by such manufacturer to the Company.
b. In respect of computer so�ware supplied by the Company the Company does not warrant that the use of the so�ware will be uninterrupted or error free.
c. The Company accepts liability:
i. for death or personal injury to the extent that it results from the negligence of the Company, its employees (whilst in the course of their employment) or its agents (in the course of the agency);
ii. for any breach by the Company of any statutory undertaking as to �tle, quiet possession and freedom from encumbrance.
d. Subject to condi�ons (a) and (c) from the �me of despatch of the Goods from the Company’s premises the Purchaser shall be responsible for any defect in the Goods or loss, damage, nuisance or interference whatsoever consequen�al economic or otherwise or wastage of material resul�ng from or caused by or to the Goods. In par�cular the Company shall not be liable for any loss of profits or other economic losses. The Company accordingly excludes all liability for the same.
e. At the request and expense of the Purchaser the Company will test the Goods to ascertain performance levels and provide a report of the results of that test. The report will be accurate at the �me of the test, to the best of the belief and knowledge of the Company, and the Company accepts no liability in respect of its accuracy beyond that set out in Condi�on (a).
f. Subject to Condi�on (e) no representa�on, condi�on, warranty or other term, express or implied (by statute or otherwise) is given by the Company that the Goods are of any par�cular quality or standard or will enable the Purchaser to a�ain any par�cular performance or result, or will be suitable for any par�cular purpose or use under specific condi�ons or will provide any par�cular capacity, notwithstanding that the requirement for such performance, result or capacity or that such par�cular purpose or condi�ons may have been known (or ought to have been known) to the Company, its employees or agents.
g. i. To the extent that the Company is held legally liable to the
Purchaser for any single breach of contract, tort, representa�on or other act or default, the Company’s liability for the same shall not exceed the price of the Goods.
ii. The restric�on of liability in Condi�on (g)(i) shall not apply to any liability accepted by the Seller in Condi�on (c).
h. Where the Goods are sold under a consumer transac�on (as defined by the Consumer Transac�ons (Restric�ons on Statements) Order 1976) the statutory rights of the Purchaser are not affected by these Condi�ons of Sale.

Unpacking Your Product

Each product is shipped in protec�ve packaging and should be inspected for damage before use. If there is any transit damage take pictures of the product packaging and no�fy the carrier immediately with all the relevant details of the shipment. Packing materials should be kept for inspec�on and also for if the product needs to be returned.
The product is shipped with the following equipment so please check to ensure that you have all of the items below. If anything is missing, please contact the supplier of your equipment immediately.

Item	Quantity
Product Unit	1

Repairs & Returns
Please contact Sonifex or your supplier if you have any problems with your Sonifex product. Email technical.[email protected] for the repair/ upgrade/returns procedure, or for support & ques�ons regarding the product operation.

CE and UKCA conformity

The products in this manual comply with the essential requirements of the relevant UK and European health, safety and environmental protection legislation. The technical justification file for this product is held at Sonifex Ltd. Relevant declarations of conformity can be found at: https://www.sonifex.co.uk/declarations

WEEE Directive

Direc�ve 2012/19/EU of the European Parliament and of the Council of 4th July 2012 lays down measures to protect the environment and human health by preven�ng or reducing the adverse impacts of the genera�on and management of waste from electrical and electronic equipment (WEEE).

The policy of Sonifex Ltd is to comply with all applicable laws of all urisdictions having authority over Sonifex’s business, including the WEEE irective. Accordingly, Sonifex has implemented a rigorous program esigned to ensure compliance of its products with the WEEE directive. The atest statements can be found at: https://www.sonifex.co.uk/company/recycling

Atmosphere/Environment

This apparatus should be installed in an area that is not subject to excessive temperature variation (<0°C, >50°C), moisture, dust or vibration. This apparatus shall not be exposed to dripping or splashing, and no objects filled with water, such as vases shall be placed on the apparatus.

AVN-DIO16 Dual Microphone Input to Dante® with Mic Gain Converter

Fig 1: AVN-DIO 16 Front Panel

The AVN-DIO16 is a 4 analogue XLR output to Dante converter in the Sonifex DIO range of Dante input/output devices.

Setup

Setup Connect the device to a PoE enabled switch using an Ethernet cable, the device will automatically turn on. If the switch does not support PoE, a POE injector can be used to provide power. By default the Dante IP address is obtained automatically, therefore the device will automatically appear in Dante Controller. If your device does not appear in Dante Controller please see the Network Troubleshooting section of this manual.

A computer on the same network can configure connections between the DIO and other Dante enabled devices, using Dante Controller.

Fig 2: Typical AVN-DIO setup

Link
Link status is indicated using the top-le� status LED. Once power has been supplied to the unit the link status LED turns red. The link status LED turns amber when a link is established with a link speed of 100 Mbps.
Link ac�vity is indicated using the top-right status LED which blinks when incoming or outgoing data is sensed on the port.

Fig 3: Power, Link, and Activity LEDs

Dante Controller

Once a link has been established Dante Controller can be used to configure the device. Dante Controller is an application provided by Audinate and can be downloaded from their website :
https://www.audinate.com/
Within Dante Controller the unit should be visible within the Routing tab.

Fig 4: Dante Controller – Routing tab

Network Troubleshooting
If the device does not show up in Dante Controller please check that the Ethernet cable is correctly connected and that the device and computer are on the same network.
If the computer and the device are on different IP subnets, the device will appear in Dante Controller with red text:

Fig 5: Red device name indicates network configuration error

Opening the Device View for the device will provide details about the problem.

Dante Controller has discovered an address for device ‘AVN-DIO12-81930c’ that does not match the subnet configuration of the local Dante interface ‘Ethernet 2’. Possible causes of this problem include:

Multiple DHCP servers on the network
Using a static IP address on a local interface that is on a different subnet to the DHCP address obtained by the device

Details:

Resolved device address on Dante interface is 192.168.1.200
Local address on Primary Dante interface ‘Ethernet 2’ is 10.0.60.1/255.0.0.0

Fig 6: Error details

In this example no�ce the device is on the 192.168.1.X subnet and the computer is on the 10.X.X.X subnet. To access the device, edit the computer’s IP address.
In Windows 10, type View Network Connections into the search bar. Rightclick the network that the device is connected to and select Proper�es.
Double click Internet Protocol Version 4 (TCP/IPv4) in the item list and edit the IP address.

Fig 7: Windows IPv4 settings

Save the changes made to the se�ngs then close and re-open Dante Controller. The device should now appear correctly.
Note: if your computer has mul�ple network interfaces on the same physical network or IP subnet this can lead to unexpected results, in this case those interfaces can be disabled. To do this in Windows 10, type View Network Connecons into the search bar, right-click the network
connect�on to disable, and select Disable.
In Dante Controller the device’s configuration�on should now be accessible.
The device can now be configured and the network se�ngs can be modified so that the device is in the correct IP subset.

Fig 8: Dante Controller – Network Config in Device View

Open the Device View for the device and select the Network Config tab. Within this tab are options to obtain an IP address automatically, or to configure an IP address manually.

After configuring the devices IP address, click the Reboot button, the device will restart and its IP address will be updated. Reconfigure the computers IP address to return to the prior IP subnet. For more troubleshooting information please see the official Dante FAQs at: https://www.audinate.com/resources/faqs And Dante Controller User Guide at: https://dev.audinate.com/GA/dante-controller/userguide/pdf/latest/

Routing Audio

Audio can be routed seamlessly between each Dante enabled device on the network by creating connections between the transmit channel of one device and the receive channel of another device. When a routing is initially created, an hour glass is displayed to show the connection is being created. After a short time a green tick is displayed to indicate the connection has been created successfully. Transmitters and receivers can also be filtered by typing a name into the corresponding filter field. Further filtering options are available from the filter pane.

Fig 9 : Routed audio stream

To remove a connection simply click on the green tick. Transmit and receive channels in a diagonal can be quickly routed together by holding the control key (Ctrl) and clicking on the minimise/maximise button on the routing grid.

Device View
Open up the Device View by double clicking on the device name in the routing grid.

Status

Within the Status tab, information about the device can be seen, such as the product type and the current IP address.

Device Configuration

Within the Device Config tab the following can be modified.

Fig 10: Device Config tab

Device Name
Sample Rate
Encoding
Clocking
Device Latency

An option is also available to clear the configuration, resetting all settings to their default values.

Fig 1-4: AVN-DIOMT Deskbar Fittings

_AVN-DIOMT Deskbar

Fig 1-6: Iso View Shown with AVN-DIOMT Deskbar Attached

Fig 1-8: AVN-DIO16 Front Iso View Shown without Accessories

Fig 1-9: AVN-DIO16 Rear Iso View Shown without Accessories
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