CANDY CCHH-100EK Chest Freezer User Manual

June 1, 2024

CANDY CCHH-100EK Chest Freezer


Risk of fire/flammable material. The symbol indicates there is a risk of fire since flammable materials are used. Take care to avoid causing a fire by igniting flammable material.


Thank you for purchasing this product. Before using your refrigerator, please carefully read this instruction manual to maximize its performance. Store all documentation for subsequent use or other owners. This product is intended solely for household use or similar applications such as:

  • the kitchen area for personnel in shops, offices, and other working environments
  • on farms, by the clientele of hotels, motels, and other environments of a residential type
  • Bed and breakfasts (B & B)
  • for catering services and similar applications not for retail sales.
  • This appliance must be used only for purposes of storage of food, any other use is considered dangerous and the manufacturer will not be responsible for any omissions. Also, it is recommended that you take note of the warranty conditions.

Please read the operating and installation instructions carefully! They contain important information on how to install, use, and maintain the appliance. The manufacturer is not liable if you fail to comply with the instructions and warnings. Retain all documents for subsequent use or the next owner.

  • Do not connect the appliance to the electricity supply until all packing and transit protectors have been removed. Keep children away from packaging and its parts.
  • The danger of suffocation from folding cartons and plastic film!
  • Leave to stand for at least 4 hours before switching on the product, to allow compressor oil to settle if transported horizontally.
  • Make sure there is no transport damage.
  • Do not damage the refrigerant circuit.
  • Maintain the ventilation openings in the appliance enclosure or the built-in structure, free of obstruction.
  • Never use water to wash the compressor position, wipe it with a dry cloth thoroughly after cleaning to prevent rust.
  • Handle the appliance always with at least two persons because it is heavy.
  • Install and level the appliance in an area suitable for its size and use.
  • Make sure that the electrical information on the rating plate agrees with the power supply. If it does not contact an electrician.
  • The appliance is operated by a 220-240 VAC/50 Hz power supply.
  • Abnormal voltage fluctuation may cause the appliance to fail to start or damage the temperature control or compressor, or there may be an abnormal noise when operating. In such cases, an automatic regulator shall be mounted.
  • Only for the UK: The appliance’s power cable is fitted with a 3-cord (grounded) plug that fits a standard 3-cord (grounded) socket. Never cut off or dismount the third pin (grounding). After the appliance is installed, the plug should be accessible.
  • Make sure that the mains cable is not caught under the appliance during and after carrying/moving the appliance, to avoid the mains cable becoming cut or damaged. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person to avoid a hazard.
  • Do not install the appliance in humid, oily, or dusty places, nor expose it to direct sunlight and to water.
  • Do not install the appliance near heaters or inflammable materials.
  • FOR appliances with a freezer compartment: if there is a power failure do not open the lid. Frozen food should not be affected if the failure lasts for less than the hours indicated on the rating label (Temperature rise time). If the failure is longer, then the food should be checked and eaten immediately or cooked and then refrozen.
  • If you find that the lid of the appliance is difficult to open just after you have closed it, don’t worry. This is due to the pressure difference which will equalize and allow the lid to be opened normally after a few minutes.
  • Do not store medicines, bacteria, or chemical agents in the appliance. This appliance is a household appliance, it is not recommended to store materials that require strict temperatures.
  • Do not excessively pull or fold the power cord or touch the plug with wet hands.
  • Do not store products that contain flammable propellant (e.g. spray cans) or explosive substances in the appliance. Risk of explosion!
  • Do not place unstable articles (heavy objects, containers filled with water) on top of the refrigerator, to avoid personal injury caused by falling or electric shock caused by contact with water.
  • Do not use electrical appliances inside the food storage compartments, unless they are of the type recommended by the manufacturer.
  • Do not touch the internal cooling elements, especially with wet hands, to avoid cracks or injuries.
  • At risk here are children, people who have limited physical, mental, or sensory abilities, as well as people who have inadequate knowledge concerning the safe operation of the appliance.
  • Check that children and vulnerable people have understood the hazards. A person responsible for the safety must supervise or instruct children and vulnerable people who are using the appliance? Only children aged 8 years and above may use the appliance.
  • Children should not play with the appliance.
  • Children aged from 3 to 8 years are allowed to load and unload this appliance.
  • FOR appliances with a freezer compartment: do not store bottled or canned liquids (especially carbonated drinks) in the freezer compartment. Bottles and cans may burst!
  • FOR appliances with a freezer compartment: never put frozen food straight from the freezer compartment in your mouth. Risk of low-temperature burns!
  • Keep plastic parts and the door seal free of oil and grease. Otherwise, plastic parts and the door seal will become porous.
  • Before performing any operation, unplug the power cord from the power socket.
  • Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • Do not use pointed or sharp-edged objects such as knives or forks to remove the frost.
  • Never use hairdryers, electrical heaters, or other such electrical appliances for defrosting.
  • It is recommended to keep the plug clean, any excessive dust residues on the plug can cause a fire.
  • Do not try to repair, disassemble, or modify the appliance by yourself. In case of repair, please contact always our customer service.
  • Supervise children while the appliance is being cleaned or maintained.
  • Do not clean the cold glass shelves with hot water. Sudden temperature changes may cause the glass to break.
  • WARNING: The tubes of the refrigeration circuit convey a small quantity of an environmentally friendly but flammable refrigerant (R600a) and insulating gas (cyclopentane).
  • It does not damage the ozone layer and does not increase the greenhouse effect. If refrigerant escapes, it may injure your eyes or ignite.
  • If the refrigerant circuit should be damaged:
    • Switch off the appliance and pull out the mains plug,
    • Keep naked flames and/or ignition sources away from the appliance,
    • Thoroughly ventilate the room for several minutes,
    • Inform customer service.
  • WARNING: Do not damage the plug and/or the power cord; this could cause electrical shocks or fires.
  • WARNING: Do not use multiple portable socket outlets or portable power supplies. We do not recommend the use of extension leads and multi-way adapters.
  • Do not attempt to sit or stand on the top of the appliance. You could injure yourself or damage it. This appliance is not designed for stacking with any other ones.
  • The product is designed and built for domestic household use only.
  • Only original parts supplied by the manufacturer may be used. The manufacturer guarantees that only these parts satisfy the safety requirements.
  • Opening the door for long periods can cause a significant increase in the temperature in the compartments of the appliance.
    • Clean regular surfaces that can come in contact with food and accessible drainage systems.
    • Clean water tanks if they have not been used for 48h; flush the water system connected to a water supply if water has not been drawn for 5 days.
    • Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or drip onto other food.
    • Two-star frozen-food compartments(if they are presented in the appliance) are suitable for storing pre-frozen food, storing or making ice cream, and making ice cubes.
    • One-, two- and three-star compartments, if present in the appliance, are not suitable for the freezing of fresh food.
    • If the appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.
  • FOR Wine Coolers: This appliance is intended to be used exclusively for the storage of wine
  • For a free-standing appliance: this refrigerating appliance is not intended to be used as a built-in appliance
  • FOR appliances without a 4-star compartment: this refrigerating appliance is not suitable for freezing foodstuffs

Scrapping old appliances
This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE). WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, to remove and dispose properly of all pollutants, and to recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

  • WEEE should not be treated as household waste;
  • WEEE should be handed over to the relevant collection points managed by the municipality or by registered companies.
  • In many countries, for large WEEE, home collection could be present.

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment. Conformity
By placing the mark on this product, we are confirming compliance with all relevant European safety, health, and environmental requirements that are applicable in legislation for this product.


The minimum guarantee is: 2 years for EU Countries, 3 years for Turkey, 1 year for UK, 1 year for Russia, 3 years for Sweden, 2 years for Serbia, 5 years for Norway, 1 year for Morocco, 6 months for In Algeria, and Tunisia no legal warranty is required.

Energy Saving
For better energy saving we suggest :

  • Installing the appliance away from heat sources and not exposed to direct sunlight and in a well-ventilated room.
  • Avoid putting hot food into the refrigerator to avoid increasing the internal temperature and therefore causing continuous functionality of the compressor.
  • Do not excessively stuff foods to ensure proper air circulation.
  • Defrost the appliance in case there is ice to facilitate the transfer of cold.
  • In case of absence of electrical energy, it is advisable to keep the refrigerator door closed.
  • Open or keep the doors of the appliance open as little as possible
  • Avoid adjusting the setting to temperatures too cold.
  • Remove dust present on the rear of the appliance


  • This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory, or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.
  • Children shall not play with the appliance.
  • Cleaning and user maintenance shall not be done by children without supervision.
  • The appliance must be positioned so that the plug is accessible.
  • If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
  • WARNING: Keep ventilation openings, in the apple- ance enclosure or in the built-in structure, clear of obstruction.
  • WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
  • WARNING: Do not damage the refrigerant circuit.
  • WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
  • Please contact the service agent to dispose of the appliance because the flammable blowing gas was used.
  • If the illuminating lamps are damaged, they must be replaced by the manufacturer, its service agent, or similarly, qualified persons to avoid a hazard.
  • Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
  • Chest freezer suitable for use in unheated rooms and outbuildings no less than -12°C.
  • Since flammable refrigerants are used, please install, handle, and service the appliance strictly according to the instructions and contact the professional agent or our after-sale service to dispose of the appliance.
  • A switch is built into appliances equipped with lighting. When the appliance is opened the light goes on automatically and switches off automatically when closed. (not provided in all models)
  • The regulation requires the appliance to be earthed.
  • The symbol on the product or its packaging indicates that this product may not be treated as household waste.
  • Instead, it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment.
  • By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could other- wise be caused by inappropriate waste handling of this product.
  • For more detailed information about recycling this product, please contact your local city office, your household waste disposal service, or the shop where you purchased the product.
  • WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
  • WARNING: Do not locate multiple portable sockets- outlets or portable power supplies at the rear of the appliance.
  • Children aged from 3 to 8 years are allowed to load and unload refrigerating appliances.
  • This appliance is intended to be used in household and similar applications such as:
    • staff kitchen areas in shops, offices, and other working environments;
    • farmhouses and by clients in hotels, motels, and other residential-type environments;
    • bed and breakfast type environments;
    • catering and similar non-retail applications.
  • To avoid contamination of food, please respect the following instructions:
    • Opening the door for long periods can cause a significant increase in the temperature in the compartments of the appliance.
    • Clean regular surfaces that can come in contact with food and accessible drainage systems.
    • Store raw meat and fish in suitable containers in the freezer, so that it is not in contact with or drip onto other food.
    • If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mold from developing within the appliance.
  • To ensure the safe preservation of foodstuffs, instant food, and raw meat/ fish shall be stored seperatly.
  • This refrigerating appliance is not intended to be used as a built-in appliance.


CANDY-CCHH-100EK-Chest-Freezer-fig- \(1\)

  • A Lid
  • B Gasket
  • C Cabinet
  • D Storage compartment
  • E Defrost water drain plug
  • F Control panel
  • G Ventilation grille
  • H Basket
  • I Compressor chamber
  • JCompressor


CANDY-CCHH-100EK-Chest-Freezer-fig- \(2\)

  1. Temperature control (Thermostat)
  2. Control light
  3. Alarm light

Light Indicators

  • Green = CONTROL (The appliance is running)
  • Red = ALARM (Interior temperature too high)


  • This appliance is intended strictly for household use, for storing feed only.
  • If the appliance unpacked is damaged, please contact your dealer.
  • The mains electricity supply must conform to the rating plate of the appliance.


  • Fully unpack the appliance. Please ensure that all packaging materials are removed and properly disposed of before installation and kept out of children’s reach.
  • The appliance should be installed in a dry, well-ventilated room, and exposed to direct
  • Leave at least 10cm between the appliance and surroundings for vent action and neat dissipation.
  • The electricity is specified on the rating plate and follows the local regulations.
  • It is recommended to wait at least two hours before plugging the appliance after installation. This helps the refrigerant circuit to stabilize.
  • Install the appliance at the location where the ambient temperature corresponds to the climate class indicated on the rating plate of the appliance.
  • Extended temperate: this refrigerating appliance is Intended to be used at a temperature range from 10 “L to 32 L used at ambient temperatures ranging from 16 ‘C to 32 °C’;
    • Subtropical: this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 “C to
    • Tropical: this refrigerating appliance is intended to be used at ambient temperatures ranging from 16 °C to 43


  1. Insert the plug in the socket All indicators light up and switch off. Then the temperature is displayed.
  2. Allow one hour for the temperature inside the appliance to go down and then place food inside the appliance

Turn the thermostat on to adjust the temperature between Min (warmer) and Max (colder ). The storage temperature will decrease from Min. setting to Max. setting It’s suggested to set the temperature at -18°C


  • Wrap or seal food in aluminum foil, airtight containers, or food storage bags before freezing.
  • Allow hot food to cool before placing it in the
  • Smaller portions of food will be faster frozen. The recommended max portion weight is 2.5kg.
  • Avoid placing warm food directly in contact with and may not outlast the foreseen storage time
  • The capacity of the appliance, as shown on the rating plate, should not be exceeded.
  • When filling the appliance with higher quantities of fresh food. it is recommended to turn on the Super Freeze function (if available) 24 hours in advance.
  • The storage time for purchased deep-frozen products varies and depends on the type of product and its packaging. Therefore, strictly observe the producer/manufacturer instructions on the packaging.


  • Always ensure that the power supply is switched off before conducting any maintenance or clean– ing of the appliance.
  • If you leave your appliance out of use for an extended- ded period, leave it open to prevent odor and unpleasant smells from building up inside.
  • To ensure the safe preservation of foodstuffs, please freeze regularly. The details are as below part. Clean the inside of your freezer at least once a year.
  • Use warm water and baking soda solution of about a tablespoon of baking soda to a liter/quart of water. Rinse thoroughly with water and wipe dry. Do not use cleaning powders or other abrasive deans.
  • Do not wash removable parts in dishwater.
  • Do not use marine chemicals, abrasives, ammonia, chlorine bleach, concentrated detergents, solvents, or metal scouring pads Some of these chemicals may dissolve, damage, and/or discolor your freezer.
  • Never use metallic scouring pads, brushes, abrasive cleaners, or alkaline solutions on any surface.
  • Clean the door gasket every three months according to inside clean instructions. Gaskets must be kept clean and pliable to ensure a proper seal.
  • For positions, such as seams,solts, holes, and so on, simple tools may be used to clean, such as soft brushes.lf needed, detachable shelves, trays, drawers, and similar access- stories can be cleaned by removal from the appliance and washed in the basin.

The appliance should be defrosted once the thickness of ice on the walls reaches 5-6 mm. Do not use any electrical, sharp, or mechanical objects to assist in defrosting the ice removal process, unless supplied or approved by the manufacturer or approved service center. To remove ice from the inner walls, use a plastic or wood scraper without sharp edges. Never use a metal scraper.

Proceed as follows
Make sure to unplug the appliance. Dry your hands thoroughly to prevent skin damage by contact with ice (it is advised to use gloves). Remove all frozen food from the appliance, and put it into a container, or coot box put the frozen cool blocks on top of the frozen food to help keep it very cold, and place the container or cool box in Pull out the water drain plug (if available) located at the bottom of the appliance. Otherwise, you must wipe up the meltwater at the bottom of the towel.

Scrape the ice carefully from the inner appliance and put it into your kitchen sink, for defrosting. Thoroughly clean the inside of the appliance compartment, raise k with warm water, and remove any spilled food or liquids. Wipe the appliance with an absorbent cloth or sponge thoroughly dry and allow it to air for about 3 to 4 minutes. Replace the drain plug (if available). Close the appliance door, replace the plug in the socket, and turn the appliance on. Now re-fill the frozen food. To prevent frozen food from defrosting, carry out the defrosting procedure within a maximum of two hours to reduce the significant rise in temperature of the frozen food that would shorten the storage life.


Door difficult to open?
After closing the door it may be difficult to open it again for a few minutes. This is normal and means that the door seal is working correctly. Just wait a few minutes and vou will be able to open the door easily.

No operation (appliance not running/getting cold)

  • Is there a power failure?
  • Is the plug in good condition and properly plugged into the socket?

Appliance not working sufficiently/’Red light is on

  • Is the lid of the appliance closed properly?
  • Is there heavy ice formation on the inner walls?
  • Is the appliance exposed to direct sunlight or a heat source?
  • Have too many warm foods been put in the appliance?
  • The climatic class can be found on the rating label on the back of the appliance. It specifies the ambient temperatures at which the appliance will operate correctly.CANDY-CCHH-100EK-Chest-Freezer-fig- \(3\)

The appliance makes noise. This noise is produced when the motor in the compressor operates and also by refrigerant flowing in the cooling system circuit. These noises are normal. Condensation builds up on external walls Under certain atmospheric conditions, condendation forms on the external walls of the appliance. This is normal and won’t affect the function of the appliance.


  1. Resolving faults by yourself
  2. If you suspect any fault, before contacting the approved diver-sales serve directly dr via your dealer, make sure you have observed all instructions

After-sales service
Consult the enclosed warranty card for available after-sales services. To receive immediate help, make sure you have read the following essential data to identify your appliance.

  • Brand of Appliance Model
  • Serial number
  • The problem or reason
  • Date of purchase
  • Purchased from/supplier
  • To contact technical assistance, visit our website: section “website”, choose the brand of your product specific website where you can find the telephone

Terestals, temperature sensors, pried circuit boards, and light sources are available for a minimum period of seven years after placing the last unit of the model on the market. Door handles, door hinges, trays, and baskets for a minimum period of seven years and door gaskets for a minimum period of 10 years, after placing the last

The minimum guarantee is 2 years for EU Countries, 3 years for Turkey, 1 year for the UK, 1 year for Russia, 3vears for Sweden. 2 years for Serbia. 5 years for Norway, 1 year for Morocco, and 6 months for Algeria,  In Tunisia, no legal warranty is required.

If your cabinet is to be discarded, you must remove the door and leave the shelves in place this will reduce the possibility of danger to children. And the hamate roaming netas to de disposta by professional persons.

After the appliance has been in operation for some time, a layer of frost or ice will form on the inside walls. This increases energy consumption to save choosy and maintain the best performance please, defrost the freezer regularly. Refer to User’s instruction chapter “Defrosting”.

The manufacturer of the product/s described herein, to which this description refers, declares on its sole responsibility that the products meet the relevant fundamental safety, health, and protection requirements of the relevant UK and EU requirements and that the corresponding test reports are available for examination by the relevant authorities and can be requested from the seller of the appliance, especially about CE Declaration of Conformity issued by the manufacturer or with the manufacturer’s approval. Moreover, the manufacturer declares that the parts of the appliance described in this user manual, which come into contact with fresh food, do not contain any toxic substances.

The manufacturer works constantly on the further development of all products. Please therefore bear this in mind as the form, set, and technology are subject to change, without prior notice. For further information about the product, please consult or scan the QR code on the energy label supplied with the appliance.

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