EPLO G27PRO Smart Bidet Toilet Instruction Manual

EPLO G27PRO Smart Bidet Toilet

Thank you for choosing our products. Please read the instructions carefully before installation and keep it available for future maintenance or reference.
E-mail: service@eplo.com

IMPORTANT SAFEGUARDS

When using electrical products, especially when children are present, basic safety precautions should always be followed, including the following:

1. The appliance is not to be used by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction.
2. Children being supervised not to play with the appliance.
3. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
4. Children shall not play with the appliance.
5. Cleaning and user maintenance shall not be made by children without supervision.

DANGER –To reduce the risk of electrocution:

1. Do not use while bathing.
2. Do not place or store product where it can fall or be pulled into a tub or sink.
3. Do not place in or drop into water or other liquid.
4. Do not reach for a product that has fallen into water. Unplug immediately.
5. Do not wash the main unit or electrical plug with water or detergent.
6. Do not handle the electrical plug with wet hands.
7. Do not put a hand or other staff over the outlet of air dryer or block the outlet of air dryer.
8. Never disassemble, repair or modify this product.
9. During installation, disassembly, repaire and maintenance of the product, the power plug must be switched off and water supply be shut off.

WARNING–To reduce the risk of burns, electrocution, fire, or injury to persons.

1. Close supervision is necessary when this product is used by, on, or near children or invalids.
2. Use this product only for its intended use as described in this manual. Do not use attachments not recommended by the manufacturer.
3. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped into water. Return the product to a service center for examination and repair.
4. Keep the cord away from heated surfaces.
5. Never use while sleeping or drowsy.
6. Never drop or insert any object into any opening or hose.
7. Do not use outdoors or operate where aerosol (spray) products are being used or where oxygen is being administered.
8. Connect this product to a properly grounded outlet only. See Grounding Instructions.
9. Do not throw cigarettes and other burning stuff into toilet, otherwise it might cause fire.
10. This product is electric appliance, so it must be placed far away from water. Please don’t drench urine and other liquid to it.
11. Do not lay on side or upside the product during the electrical circuit.
12. It is prohibited to use other electric appliances in the same socket.
13. It is forbidden to use the power extension or unstable loose outlet.
14. The old aging water supply hose can not be used, otherwise it might cause leakage, fire or electrical shock. Installation of the bidet seat should include specified components and new water supply hose.

CAUTION – Indicates that failure to follow the instruction may cause body injury or property damage.

1. Do not install or use the product in wet places as steam room etc.

2. It is recommended to use water-proof electrical outlet which should be lnstalled in the place where is not easily got wet.

3. This product should be used with 120V, 60Hz electrical current only, load current is at least 15A. Power plug must be equipped with ground fault circuit interrupter or ground fault electrical leakage protector or similar high sensitive, rapid type leakage switch
   (Rated sensitive current under 6mA).

4. When it thunders, it is strongly recommended to pull out the power plug.

5. Do not stand on ceramic toilet.

6. Ceramic toilet must install floor fixing bolt.

7. Do not stand on product unit, seat and lid.

8. Do not lean against the seat lid when using the product, to avoid damage.

9. This product is equipped with soft-closing seal lid. Heavy pressing or pushing may damage the soft-closing damper.

10. Do not use lacquer thinner, petrol, liquid medicine, detergent, insecticide, toilet cleanser and scrubbing brush to clean the product.

11. Exposure to direct sunlight is prohibited.

12. Only use tap water or potable water; otherwise it may cause chafing.

13. Do not connect water supply to heater outlet. Make sure inlet water temperature at 3~35℃/37.4~95℉.

14. When the room temperature is under zero degree, please dry up the water tank, to avoid freezing.

15. Raise rest room temperature to prevent the toilet from damage due to freezing.

16. When move the product from cold or wet environment into normal room temperature, wait for 2 hours until the condensation water is fully volatilized. Doing so can prevent the product from electrical short-circuit.

17. When not using the product over three(3) days, drain the water out of the container and pull the electrical plug from the wall outlet.

18. Stop using the product and shut off the power when product malfunctions, please contact the service people for professional service.

GROUNDING INSTRUCTIONS

This product should be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current. This product is equipped with a cord having a grounding wire with a grounding plug. The plug must be plugged into an outlet that is properly installed and grounded.

DANGER – Improper use of the grounding plug can result in a risk of electric shock.

If repair or replacement of the cord or plug is necessary, do not connect the grounding wire to either flat blade terminal. The wire with insulation having an outer surface that is green with or without yellow stripes is the grounding wire.
This product is factory equipped with a specific electric cord and plug to permit connection to a proper electric circuit. Make sure that the product is connected to an outlet having the same configuration as the plug. No adapter should be used with this product. Do not modify the plug provided — if it will not fit the outlet, have the proper outlet installed by a qualified electrician. If the product must be reconnected for use on a different type of electric circuit, the reconnection should be made by qualified service personnel.

Technical specification

Main Unit

| Rated voltage| 120V, 60Hz
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Rated power| 1120W
Water proof| IPX4
Water pressure range| 0.08MPa – 0.8MPa
Power cord length| About 2.2m

Toilet

| Flush volume| 1.6/1.1Gpf, 6.0L(full flush)/4.1L(half flush)
Flushing mode| Siphonic jet
Rough-in| 305mm
Outlet outside diameter| ≤100mm
Drainage method| S-trap

Cleaning device

| Heating power| 1400W
Water temperature| 6-level adjustment
Water volume| 3-level adjustment
Cleaning mode| Rear washing/Oscillating washing,

Front washing/Oscillating washing

Nozzle position| 5-level adjustment
Water pressure protector| Pressure maintaining device, Automatic pressure relief

device

Anti-fouling device| Automatic nozzle cleaning, Anti-syphon device, Anti- backflow device, Filter device

Safety device

| Thermal fuse, Water temperature sensor, Ground protection, Thermostat, Over temperature protection, Leakage protection plug
Drying device| Warm air volume| Over 0.2m3/min
Warm air temperature| 6-level adjustment
Heating power| 250W
Safety device| Thermal fuse, Temperature sensor, Thermostat
Deodorization| Deodorization Method| Diatom Deodorization
Heated seat| Surface temperature| 6-level adjustment
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Heating power| 50W
Burn protection| After 10 minutes of use, the seat temperature will automatically drop slowly to a low level
Safety device| Seat sensor, Temperature sensor, Bimetallic thermostat, Thermal fuse, Leakage protection plug
Caring device| Night light assembly| Intelligent, Always on, Always off
User ID setting| To avoid interference when used by multiple users
Automatic flushing| Automatic flushing after use
Flushing during power failure| Manual flushing after use
Foot sensor flushing| Foot sensor flushing
Lid opening| Lid auto open/close
Antibacterial site| Seat, Nozzle

List of materials

Technical drawing

1. The drawing is for reference only, and we reserve the right to modify the product appearance.
2. Product appearance is subject to change in kind.

Parts identification

Toilet Installation

Installation of angle valve

• Draw drain outlet centerline on the floor.
  Install angle valve at proper position on the the wall according to dimension of toilet.

• Choose the correct size of mating angle valve that compatible with your water oulet from the package.

Installation Method 1:

Installation Method 2:

Cardboard installation

• Align cardboard with the centerline of drain outlet.
• Draw contour line according to cardboard.

Connect hose to toilet water inlet
Connect one end of hose to the water inlet of the toilet and tighten the connection.

Mounting bracket installation
Assemble the mounting bracket with bolts and then install them to the pre- installed flange plate on the ground and lock tight with nuts.

Ceramic toilet installtion

• Install a sealing flange into drain outlet.
• Install ceramic toilet on the corresponding position.

Note : Two people are required to carry the toilet.

Screw installation

• Put the screw through the fixing sleeve and then install it through the holes(on both sides of the toilet ceramic) to the mounting bracket on the ground, and lock tight with a tool.
• Put the decorative cap on the fixing sleeve.

Connect hose to angle valve
Connect the other end of hose to angle valve and tighten the connection.

Glass glue application
Apply high quality mildew-proof glass glue around the lower edge of the toilet.

Note:
Please clean up the drain outlet;
Please make sure ceramic toilet outlet sits perfectly on drain outlet.

Preparation

Turn on the angle valve
Check the threaded connection for leaks to ensure complete sealing. Turn the angle valve counterclockwise to the full open position.
( Note : The angle valve opens with a large torque for the first time.)

Power Connection
Insert the leakage protection plug into a power socket, press the reset switch, plug indicator lights up, indicating that the power is on.

Note: Press the test button prior to usage, the reset switch pops up indicating that the leakage protection function is normal.

Self-inspection

1. Once power is connected, the buzzer beeps. The knob lights up in blue, and the self-inspection starts.
2. The buzzer beeps again, then the self-inspection completes, and the knob lights up in red.
3. The product is ready to use.

Lid auto open/close

Only for the product with auto lid opening/closing function.

Approaching the toilet
When user enters the sensing range, the power and energy-saving indicators light up and then the seat lid opens automatically.

Leaving the toilet
The seat lid closes automatically 180 seconds after user leaves.

Standing up to urinate

1. Open the seat by remote control or hand.
2. The seat and lid close automatically 180 seconds after user leaves.

If the model you purchased is with foot sensor.

1. When the seat and lid are both closed, touch the sensing area with your foot to open the lid.
2. When the lid is open and seat is closed, touch the sensing area with your foot to open the seat.
3. When the seat and lid are both open, touch the sensing area with your foot to activate half flush.

Maintenance

Main unit care and maintenance

1. Shut off power supply before doing maintenance.
2. Use only a soft, damp cloth to clean. Avoid using harsh chemicals.
3. Safety self-inspection
   Once cleaning is completed and all surfaces are dry, re-connect the power plug.

Spray nozzle maintenance and care

1. Nozzle self-cleaning
   When no one is seated, turn the knob clockwise. The nozzle will automatically stretch out to allow access for cleaning.

2. Spray nozzle disassembly
   When the nozzle moves forward, the nozzle can be removed and cleaned separately.

3. Use only a soft cloth or soft brush to clean
   Do not pull or push the wand, to avoid damage.

4. Nozzle retraction
   Put the nozzle back on and press the “Stop” button to return the spray wand to its normal position.

Filter maintenance
If poor spray perfomance occurs under normal conditions:

1. Unscrew angle valve nut.
2. Remove filter net.
3. Clean out the filter net under running water using a toothbrush.
4. Reinstall filter net and angle valve nut.

Emergency troubleshooting

Power and water failure

1. No power
   Press and hold the manual flushing button for 4 seconds to flush

2. No water supply
   Put around 8L water into a barrel and flush the ceramic bowl.
   Note : Avoid water spilling from bowl.

Failure of remote control

1. Operate via buttons on the main unit
2. Battery replacement
   Remove the remote control from holder.
   Open the battery cover and replace the batteries.
   Put the remote control back.

Note : After battery replacement, the remote control settings will be restored to the defaults. Please reset.

Product unused for a period of time
When the product is left unused for a long time, especially in cold weather, it is highly recommended to drain the water to prevent freezing.

To discharge water

1. Unplug and cut off the electricity
2. Activate flushing, and then turn off angle valve to stop water supply.
3. Disconnect the hose from angle valve, drain the water and reconnect.
4. For your safety, it is recommended to put antifreeze into the remaining water in the bowl.

Note : Please turn on power and water supply when using again.
Note Before water discharging, the power must be cut off.

Description of the knob function

1. When seated, turn the knob clockwise to start rear washing function, and turn counter clockwise to start front washing function. Rear and front washing function will automatically enter into the drying function after completion. (Note: default water pressure, water temperature, air temperature, seat temperature, wand position are intermediate.)
2. When no one is seated, turn the knob clockwise to start manual cleaning function of the nozzle.
3. During rear and front washing, turn the knob clockwise to move the spray wand forward, and counterclockwise to move the spray wand backward; Long press the knob to switch to the water pressure adjustment function. Clockwise rotation increases the water pressure, and counterclockwise rotation decreases the water pressure. (Note: During washing, long press the knob to switch between the functions of water pressure adjustment and spray wand position adjustment.)
4. During drying, clockwise rotation increases air temperature and counterclockwise rotation decreases air temperature.
5. In functional mode, press the knob to stop function in progress: rear washing, front washing, drying or nozzle cleaning. In addition, press the knob to flush the toilet.
6. To enter into standby mode, press and hold the knob.
7. To enter into functional mode, press and hold the knob.

Below shows the indicator light status:

• Functional mode: Red light;

• Flushing mode: Purple light;

• Energy saving mode: Blue light;

• Standby mode: Light off.

• Default settings for all functions are intermediate when powering on. Use remote control to switch to the function level set before.

Troubleshooting guide

No water from nozzle

| Water supply hose is kinked| Straighten the hose to remove the kink
Angle valve is off| Turn on the angle valve
A water failure occurred| Restore the water supply
Poor water spraying| Water supply hose is kinked| Straighten the hose to remove the kink
Angle valve is not fully turned on| Turn on the angle valve fully
Filter clogged| Clean the filter
Low water temperature| The water temperature is not set properly| Adjust the water temperature

Low seat temperature

| The seat temperature is not set properly| Adjust the seat temperature
In standby mode| Switch to functional mode and wait for 3+ minutes
Low dryer temperature| The dryer temperature is not set properly| Adjust the dryer temperature
Dryer not blowing| In standby mode or energy saving mode| Switch to functional mode to use dry function

Spray wand cannot retract

| Power off| Push back the spray wand gently and put power on
Get stuck by impurities| Remove the impurities
Spray wand cannot stretch out| Power off| Turn on the power
User is not within the sensing area of the seat| Adjust position on seat to activate the sensor
Remote control cannot display| The positive and negative direction of the batteries is incorrect| Reload the batteries
Malfunction of deodorization| User is not within the sensing area of the seat| Adjust position on seat to activate the sensor
Deodorization function continues after user leaves| It is normal for the deodorizing function to continue operating after user leaves, for complete odor removal.
Caution| If the problem cannot be resolved as per above solutions, please disconnect the power and contact service providers.
If the power leakage protection switch always trips, it means that the product is leaking. Please disconnect the power and contact service providers.

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