Drinkwell PWW17-16560 Pet Fountain User Guide

Drinkwell PWW17-16560 Pet Fountain

Product Information

• Product Name: 7.5 Litre Pet Fountain
• Model Numbers: PWW17-16560, PWW17-16561, PWW19-16562
• Languages: English (EN), French (FR), Dutch (NL), Spanish (ES), Italian (IT), German (DE)
• Manufacturer: Radio Systems Corporation
• Manufacturer’s Affiliates: Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd.
• Purpose: The 7.5 Litre Pet Fountain is designed to provide your pet with a constant supply of fresh water, encouraging hydration and promoting good health.

Product Usage Instructions

1. Rinse all fountain components (except for the adaptor) with warm water before use to remove any residue from the manufacturing process.
2. Place the foam filter inside the bowl.
3. Place the pump inside the foam filter on the bottom of the bowl, with the power cord closest to the hole on the back of the bowl. Press down on the pump to engage the suction cups.
4. Feed the power cord through the hole on the back of the bowl and out the notch on the bottom of the bowl.
5. Push the rubber gasket on the power cord firmly into the hole to secure it.
6. If not already attached, attach the rubber connector to the pump tube.
7. Open the filter housing by using the tabs to pull it apart.
8. Rinse the charcoal filter thoroughly under cold water.
9. Insert the charcoal filter into the filter housing.
10. Close the filter housing by aligning the tabs and pressing it back together.
11. Place the lid on top of the tower.
12. Attach the tower to the bowl by aligning the tabs and twisting it clockwise until it locks into place.
13. Connect the pump tube to the rubber connector.
14. Fill the bowl with water, ensuring that the water level is below the maximum fill line.
15. Plug in the adaptor to power the fountain.

Note: For further information and safety guidelines, please refer to the complete user manual.

Welcome
You and your pet were made for each other. Our aim is to help you have the best companionship and the most memorable moments together. Your new 7.5 Litre Pet Fountain is designed to entice your pet to stay hydrated and healthy.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation, Radio Systems PetSafe Europe Ltd., Radio Systems Australia Pty Ltd. and any other affiliate or Brand of Radio Systems Corporation may be referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INFORMATION

Explanation of Attention Words and Symbols used in this guide

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messages that follow this symbol to avoid possible injury or death.

• WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.
• CAUTION, used without the safety alert symbol, indicates a hazardous situation that, if not avoided, could result in harm to your pet.
• NOTICE is used to address safe use practices not related to personal injury.

WARNING
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock and/or injury to persons, including the following:

• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
• To protect against electric shock, do not place an electrical power cord or power adaptor in water or other liquids.
• Do not operate any appliance if it has a damaged electrical power cord or power adaptor, or if it is malfunctioning or has been damaged. Call the Customer Care Centre immediately for further instructions.
• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub or sink.
• Always unplug any appliance when not in use, before putting on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the power adaptor of this device gets wet, turn off the electricity to that mains power outlet. Do not attempt to unplug.
• Examine this appliance after installation. Do not plug into mains power outlet if there is water on the electrical power cord or power adaptor.
• Dispose of all packaging material properly. Some items may be packed in plastic bags. These bags could cause suffocation. Keep away from children and pets.

CAUTION

• Do not allow pets to chew on or swallow any parts. If you are concerned your pet may chew the power cord, purchase a cord conduit (a hard plastic protector) at any hardware store.
• The plastic fountain parts are BPA-FREE. However, some pets have been known to be sensitive to plastic food and water containers. If your pet shows signs of an allergic reaction to the plastic, please discontinue use until you have consulted with your veterinarian.

NOTICE

• Do not run dry. Always maintain the water level.
• Do not attempt repairs on the pump.
• Do not pull on the electrical power cord to remove the power adaptor from the mains power outlet.
• To unplug, grasp the power adaptor, not the electrical power cord.
• To avoid the possibility of the power adaptor or electrical outlet getting wet, the mains power outlet should always be above the level of the pet fountain.
• If an extension cord is necessary, an extension cord with a proper rating should be used.
• The electrical use of this appliance is 9 watts.
• The use of attachments not recommended or sold by the manufacturer may cause an unsafe condition. Do not modify the appliance.
• Do not install or store appliances where it will be exposed to weather or temperatures below 4.5° C.
• Read and observe all important notices listed on the appliance and in the packaging.
• Never wash the filters with soapy water as the soap residue will seep into the filters and cannot be removed. Only rinse the filters with water.
• Use only PetSafe™ brand authorized replacement filters. If unauthorized filters are used, the warranty may be voided.
• Do not use outdoors. FOR INDOOR USE ONLY.

In the Box

Assemble Pet Fountain

1. Rinse all fountain components (except for the adaptor) with warm water before use. This will remove any residue from the manufacturing process. Place the foam filter inside the bowl as shown.
2. Place the pump inside the foam filter on the bottom of the bowl with the power cord closest to the hole on the back of the bowl. Press down on the pump to engage the suction cups.
3. Once the pump is securely in place, feed the power cord through the hole on the back of the bowl and out the notch on the bottom of the bowl.
4. Remove the slack from the power cord and push the rubber gasket on the power cord firmly into the hole.
5. Attach the rubber connector to the pump tube if it is not already attached.
6. Open the filter housing by using the tabs to pull it apart.
7. Rinse the charcoal filter thoroughly under cold water to remove any loose carbon dust. Insert the rounded side of the charcoal filter into the rounded side (side A) of the filter housing.
8. Close the filter housing by aligning the clips and pressing down until it snaps shut.
9. Insert the filter housing in to the pump tube. Attach the bottom of the filter housing to the pump tube.
10. Align the tab of the filter housing with the raised notch in the bowl. The flat side (side B) of the filter housing will be facing the front of the bowl.
11. Attach the tower by aligning it with the raised notches on the back of the bowl.
12. Insert the flow control knob into the hole on the top of the tower. Turn the knob clockwise to maximize the water stream. Turn the knob anti- clockwise to decrease the water stream or shut it off.
13. Attach the lid to the tower. Pick up the pet fountain by the bowl and place it in a desired location. Pour water into the bowl, leaving 13 mm of space between the water level and the rim of the bowl.
14. Make sure the electrical power cord, the power adaptor and your hands are completely dry. Connect the in-line plug and make sure no silver is showing, then plug the adaptor into a mains power outlet.

NOTE: Never let the water level fall below 2.5 cm from the base of the bowl or your pump might fail.

Pet Fountain Cleaning
NOTE: Replace the charcoal filter every 2-4 weeks and replace the foam filter every 1-2 months.

1. Unplug the pet fountain, and disconnect the in-line plug.
2. Pick up the pet fountain by the bowl, and take it to the sink.
3. Pour out the water, and then disassemble the pet fountain.
4. Discard the charcoal filter and the foam filter. Clean the pump (see Pump Cleaning section for instructions). Use a solution of 80% water and 20% white vinegar to remove hard water buildup.
5. Wash all other parts with warm water and soap, or place in the top rack of the dishwasher.

NOTE: Do not place the adaptor, rubber connector or pump in the dishwasher.

Pump Cleaning

1. Remove the faceplate. You may need to use a fingernail or another slim object to pry it off.
2. Remove the yellow, teardrop-shaped intake plate by pulling the small tab away from the pump.
3. Remove the impeller (white, 3-bladed propeller) by holding one of the blades and pulling it out of the pump. The impeller is held in place magnetically and you will experience a slight resistance when removing this piece. Clean the pump parts with warm water and soap, rinse well, then reassemble.

Replacement Parts and Accessories
Replacement parts, filters and cleaning kits for your pet fountain can be purchased by visiting www.petsafe.com or by contacting our Customer Care Centre. For a listing of Customer Care Centre telephone numbers, visit our website at www.petsafe.com.

Warranty

Two Year Non-Transferable Limited Warranty
This Product has the benefit of a limited manufacturer’s warranty. Complete details of the warranty applicable to this Product and its terms can be found at www.petsafe.com and/or are available by contacting your local Customer Care Centre.
Europe – Radio Systems PetSafe Europe Ltd., 2nd Floor, Elgee Building, Market Square, Dundalk, Co. Louth, A91 YR9X Ireland Canada – Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932 USA

Australia/New Zealand – In compliance with the Australian Consumer Law, Warranties Against Defects, effective January 1, 2012, warranty details of this Product are as follows: Radio Systems Australia Pty Ltd. (hereinafter referred to as “Radio Systems”) warrants to the original retail purchaser, and not any other purchaser or subsequent owner, that its Product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of two (2) years from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the Product or a gift recipient of a new Product that is unopened and in its original packaging. When serviced by Radio Systems Customer Service, Radio Systems covers labor and parts for the first two years of ownership; after the first two years, a service or upgrade charge will apply relative to the replacement of the Product with new or refurbished items at Radio Systems’ sole discretion.

The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the Radio Systems Product or transfers the property on which the Radio Systems Product is installed. This Limited Warranty excludes accidental damage due to dog chews; lightning damage; or neglect, alteration, and misuse. Consumers who purchase products outside of Australia, New Zealand, or from an unauthorized dealer will need to return the Product to the original place of purchase for any warranty issues.

Please note that Radio Systems does not provide refunds, replacements, or upgrades for change of mind, or for any other reason outside of these Warranty terms.

Claims Procedure: Any claim made under this Warranty should be made directly to Radio Systems Australia Pty Ltd. Customer Care Centre at:
Radio Systems Australia Pty Ltd. PO Box 3442, Australia Fair QLD 4215, Australia
Australia Residents: 1800 786 608
New Zealand Residents: 0800 543 054
Email: aus-info@petsafe.net

To file a claim, a proof of purchase must be provided. Without proof of purchase, Radio Systems will not repair or replace faulty components. Radio Systems requests the Consumer to contact the Radio Systems Customer Care Centre to obtain a Warranty Return number, prior to sending the Product. Failure to do so may delay in the repair or replacement of the Product. If the Product is deemed to be faulty within 30 days from date of original purchase, Radio Systems will organise for a replacement to be sent in advance of returning the faulty Product. A Post Bag will be included with the replacement Product for the return of the faulty Product. The Product must be returned within 7 days of receiving the replacement. If the Product is deemed to be faulty after 30 days from the date of original purchase, the consumer will be required to return the Product to Radio Systems at the consumer’s own expense. Radio Systems will test and replace the faulty unit or its components and return to the consumer free of charge, provided the Product is within its said warranty period. This warranty is in addition to other rights and remedies available to you under the law. Radio Systems goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer Care Centre on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).

Important Recycling Advice
Please respect the Waste Electrical and Electronic Equipment regulations in your country. This equipment must be recycled. If you no longer require this equipment, do not place it in the normal municipal waste system. Please return it to where it was purchased in order that it can be placed in our recycling system. If this is not possible, please contact the Customer Care Centre for further information.

Compliance
Radio Systems Corporation declares under its own responsibility, that the following product is in compliance with the essential requirements under the EMC Directive 2014/30/EU, and the RoHS Directive 2011/65/EU. Unauthorized changes or modifications to the equipment that are not approved by Radio Systems Corporation may violate EU EMC regulations, could void the user’s authority to operate the equipment, and will void the warranty. Hereby, Radio Systems Corporation, declares that this product is in compliance with the essential requirements and other relevant provisions. The Declaration of Conformity can be found at: http://www.petsafe.com/customercare/eu_docs.php.
ACMA
This device complies with the applicable EMC requirements specified by the ACMA (Australian Communications and Media Authority).

Terms of Use and Limitation of Liability

1. Terms of Use
   The use of this product is subject to your acceptance without modification of the terms, conditions and notices contained with this product. Use of this product implies acceptance of all such terms, conditions, and notices. If you do not wish to accept these terms, conditions, and notices, please return the Product, unused, in its original packaging and at your own cost and risk to the relevant Customer Care location together with proof of purchase for a full refund.

2. Proper Use
   Proper Use includes, without limitation, reviewing the entire Product Manual and any specific safety information statements. The specific temperament or size/weight of your pet may not be suitable for this product. If you are unsure whether this Product is appropriate for your pet, please consult your veterinarian or certified trainer prior to use. For products used with pets where training is desired, Radio Systems Corporation recommends that these training products are not used if your pet is aggressive and accepts no liability for determining suitability in individual cases.

3. No Unlawful or Prohibited Use
   This product is designed for use with pets only. This product is not intended to harm, injure or provoke. Using this product in a way that is not intended could result in violation of Federal, State or local laws.

4. Limitation of Liability
   In no event shall Radio Systems Corporation or any of its associated companies be liable for (i) any direct, indirect, punitive, incidental, special or consequential damage and/or (ii) any loss or damages whatsoever arising out of or connected with the use or misuse of this product. The Purchaser assumes all risks and liability from the use of this product to the fullest extent permissible by law.

5. Modification of Terms and Conditions
   Radio Systems Corporation reserves the right to change the terms, conditions and notices governing this product from time to time. If such changes have been notified to you prior to your use of this product, they shall be binding on you as if incorporated herein.

PetSafe™ products are designed to enhance the relationship between you and your pet. Please visit www.petsafe.com to learn more about our extensive product range.

• Containment & Avoidance Systems
• Training Systems
• Bark Control
• Pet Doors
• Health & Wellness
• Waste Management
• Play & Challenge
• Travel, Access & Mobility

Radio Systems Corporation 10427 PetSafe Way Knoxville, TN 37932
+1 865-777-5404

Radio Systems PetSafe Europe Ltd.
2nd Floor, Elgee Building, Market Square Dundalk, Co. Louth, A91 YR9X Ireland
+353 (0) 76 892 0427
petsafe.com
400-2275-19
©2018 Radio Systems Corporation

References

• Self-Cleaning Litter Boxes, Dog Fences & More | PetSafe®
• Self-Cleaning Litter Boxes, Dog Fences & More | PetSafe®
• Self-Cleaning Litter Boxes, Dog Fences & More | PetSafe®
• Self-Cleaning Litter Boxes, Dog Fences & More | PetSafe®

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