PHILIPS HY1200-06 One Rechargeable Toothbrush User Manual
- June 1, 2024
- Philips
Table of Contents
PHILIPS HY1200-06 One Rechargeable Toothbrush
Specifications
- Manufacturer: Philips
- Model: One Rechargeable
- Charging Time: At least 24 hours
- Charger Compatibility: Unique to Sonicare models
My Sonicare toothbrush is vibrating less powerfully:
- Fully charge the battery:
Charge the toothbrush overnight for at least 24 hours using the original charger.
My Sonicare toothbrush is not vibrating:
-
Clean the power button:
Use a damp cloth to clean toothpaste residue around the power button. -
Fully charge the battery:
Charge the toothbrush for at least 24 hours, leaving it on the charger to prevent future issues.
If not used for a month, place the handle on the charger for at least 24 hours.
Use a different power source:
Try a different plug socket to ensure proper charging.
My Sonicare toothbrush is not charging:
-
Use the correct charger:
Ensure you are using the original charger specific to your Sonicare model. -
Use a different power source:
-
If not charging, try using a different plug socket.
Check for damaged charging adapter or cord:
- If damaged, stop using immediately and purchase a replacement from our online store.
FAQ
Q: Can I use a charger from a different Sonicare model?
A: No, it is recommended to use the original charger that came with your
Sonicare One Rechargeable Toothbrush as chargers are not interchangeable
between models.
Troubleshooting
Philips One Rechargeable Toothbrush
My Sonicare toothbrush is vibrating less powerfully If your toothbrush is
vibrating less powerfully than before, the troubleshooting tips below may help
you find a solution. We recommend that you follow the steps in the order
listed below. In between steps, check to see if the issue is resolved before
moving to the next.
- Fully charge the battery.
A toothbrush without a fully charged battery may need more power to vibrate at its original strength. We recommend charging it overnight for at least 24 hours.
The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush by using the original charger that came with your toothbrush.
My Sonicare toothbrush is not vibrating
If your toothbrush is not vibrating or not turning on, the troubleshooting tips below may help you find a solution. We recommend that you follow the steps in the order listed below. In between steps, check to see if the issue is resolved before moving to the next.
-
Clean the power button. Toothpaste residue can build up around the power button. The residue is causing the power button to get stuck and not turn on. We recommend cleaning the power button and the surrounding area with a damp cloth.
-
Fully charge the battery. A toothbrush battery that is not fully charged might need more power to make the toothbrush vibrate. We recommend charging it for at least 24 hours. You can always leave your toothbrush on the charger to avoid this from happening again. If you have not used your toothbrush for a month or more, your battery may have run out. Place the handle on the charger. The battery is charging, but it might take a few minutes for the battery indicator to light up. We recommend that you charge your toothbrush for at least 24 hours.
-
Use a different power source. Try using a different plug socket to charge your toothbrush fully. A faulty power source connected to your charger may cause your toothbrush not to charge. In some countries, the plug socket in the bathroom has a safety feature that shuts off the power source. Make sure that your plug socket has power before charging your toothbrush.
My Sonicare toothbrush is not charging
If your toothbrush is not charging, the troubleshooting tips below may help
you find a solution.
We recommend that you follow the steps in the order listed below. In between
steps, check to see if the issue is resolved before moving to the next.
-
Use the correct charger.
The chargers for all Sonicare toothbrushes are different and not compatible with other Sonicare models. We recommend charging the toothbrush by using the original charger that came with your toothbrush. -
Use a different power source.
Does your toothbrush not charge when it is plugged in? Your plug socket might not work. Try using a different plug socket to charge it. -
Check if your charging adapter or cord is damaged.
Try checking if your charging adapter or cord is damaged. If you notice any damage to your adapter or cord, stop using it immediately. Purchase a replacement in our online store.
Are you still having issues with your toothbrush?
If none of these tips help, your toothbrush may be damaged internally. We
recommend that you request a repair or exchange for your toothbrush.