Apps au Unlimited Data Overseas App User Guide

Apps au Unlimited Data Overseas App

Specifications

• Product Name: au Unlimited Data Overseas
• Usage: Unlimited data for international travel
• Supported Countries and Regions: More than 160 countries and regions, including the United States, Canada, South Korea, Taiwan, Hong Kong, and more
• Usage Fees: Vary based on reservation and booking

Product Usage Instructions

Sign Up for Data Charge

Before using au Unlimited Data Overseas, make sure to sign up for Data Charge on the au website. It is free to sign up.

Book Reservation Discount in Advance

To benefit from discounted usage fees, book the Reservation Discount in advance through the Overseas Smartphone Usage application before your international departure.

Usage in Multiple Countries

• You can use the service in multiple countries during your trip.
• Ensure you have the service activated on your smartphone before traveling.

Restrictions and Charges

Be aware that your communication speed may be restricted if you use a significant amount of data within a certain period (in 24-hour increments). Additional charges may apply for voice calls and international SMS.

Set Up on Your Smartphone in Just 3 Steps

1. Sign up for Data Charge on the au website.
2. Book the Reservation Discount in advance through the Overseas Smartphone Usage application.
3. Activate the service on your smartphone before traveling.

FAQ

Frequently Asked Questions

Q: What happens if I do not book the Reservation Discount in advance?

If you do not book the Reservation Discount in advance, the usage fee may be higher (1,200 yen/hour) compared to the discounted rate.

Q: Can I use au Unlimited Data Overseas for voice calls and SMS?

No, there are additional charges for voice calls and international SMS. The service primarily covers data usage.

Q: What should I do if I do not want to use au Unlimited Data Overseas?

If you do not wish to use the service, you can apply for the Option Rejecting au Unlimited Data Overseas/World Data Flat. In this case, you will be charged according to Kaigai Double-Teigaku for your data communication charges.

• You won’t need Wi-Fi when traveling abroad.
• Your communication speed may be restricted if you use a significant amount of data within a certain period (in 24-hour increments).

Requirement

Requirement: You must sign up for Data Charge (free).

• See the au website for the details of the Data Charge.
• The Reservation Discount must be booked in advance from the Overseas Smartphone Usage application before your international departure.
• This discount is also available to povo1.0 customers.

Usage fees

| Countries and regions covered| Fees| Number of days permitted
---|---|---|---
Reservation Discount booked in advance| United States (mainland/Alaska), Hawaii, Canada, South Korea, Taiwan, Hong Kong, Macau, Thailand, Philippines, Vietnam, Singapore, Indonesia, Malaysia, Cambodia, Laos, Puerto Rico| 800 yen/ 24 hours| 1–30 days
More than 160 overseas countries and regions, including the above| 1,000 yen/ 24  hours
Not booked in advance| More than 160 overseas countries and regions, including the above| 1,200 yen/ 24  hours| 1–8 days

• The countries and regions are subject to change without notice. For the latest list of countries and regions, please visit the au website.
• There are additional charges for voice calls and international SMS.
• Fees separately apply such as for au/povo1.0 usage, options, universal service, and call relay service.

Examples

Example: 5-day, 3-night stay in Hawaii using au Unlimited Data Overseas booked in advance

• Use the service in multiple countries on your trip!
• Example: 5-night, 7-day round-tour of Europe (England and France) using au Unlimited Data Overseas booked in advance

Notes

• This service covers email, Internet use, and tethering from au/povo1.0 devices.
• ＜If you are not a Data Charge user＞ au Unlimited Data Overseas will not apply, and you will be charged according to Kaigai Double-Teigaku for your data communication charges.
• ＜If you do not wish to use au Unlimited Data Overseas＞ You must apply for the “Option Rejecting au Unlimited Data Overseas/World Data Flat”; in this case, you will be charged according to Kaigai Double-Teigaku.
• Your line may be temporarily suspended if your charges for overseas data communications become particularly high.
• Depending on the telecommunication situation at your destination, our partner overseas operators, as well as applicable countries and regions, may vary or become unavailable.
• The service may not be accessible even in covered countries and regions, depending on the terrain and location.
• Your communication speed will be restricted if you use a significant amount of data within a certain period (in 24-hour increments).

Set up

Set it up on your smartphone in just 3 steps!

1. Download the Overseas Smartphone Usage application
   • This app cannot be used by au Keitai users.
   • From App Store
   • From Google Play™
   • Search for (Overseas Smartphone Usage application)”!
2. Book in advance before departure
   • You can change or cancel until 1 hour before the service usage start time.
3. Enable data roaming on your smartphone after booking
   • See here for details on settings

For iPhone

• Turn on  Mobile data communication)] and (Data roaming)] in the smartphone settings

(Settings)

Cellular Turn on Cellular data)” (Settings)  Cellular) (Cellular data options) Turn on(Data roaming)”

For Android™

• Network and Internet
• Mobile networks
• Mobile Data
• Network and Internet
• Mobile networks
• Overseas roaming settings
• Roaming
• Some menu names and steps may vary by model and OS version. For more details, consult your device’s manual.
• After you start to use the service, the remaining time will be displayed. Open the app at any time to check whether the service is active.
• To start using the service again after the usage period ends, or if you did not book in advance, open the app overseas and press (Get started)”. (When using the app, turn off Wi-Fi.)
• You can also access (Get Started)” from a web browser. Click the link in the body of the SMS that you receive after arriving overseas to view the (Get Started)” screen.
• If the (Get Started)” screen does not appear even after clicking the link, reload the page or click the link below. http://www.sekai.kddi.com/kddijp-up

Overseas Calls And Sms

To call from overseas or to send SMS

Making a call

• + – Country code – Phone number with the first “0” omitted
• Voice call   charges: Voice call charges vary according to the country and region you are in.
• You will also be charged for receiving calls overseas.
• Example: Calling 03-1234-XXXX (Japan) from overseas
• +81 (country code)–3 (area code)-1234XXXX (recipient’s number)
• Example: Calling a U.S. number “123-456-XXXX” from the U.S.
• +1 (country code)-123 (area code)-456XXXX (recipient’s number)
•  To display “+”, hold down “0” or
• If the person you are calling is using a Japanese mobile phone, enter the country code 81 (Japan) regardless of their destination.

Sending SMS (Message)

• Send SMS just like you would in Japan.
• SMS charge: 100 yen per outgoing SMS＊ Free for incoming SMS
• Example: To send an SMS to 0X0-YYYY-YYYY, dial 0X0YYYYYYYY
• Up to 70 full-width characters. Up to 670 characters may be sent depending on your model and the area you are in; however, you will be charged fees for two messages for up to 134 characters, and fees for one message for each 67 characters that exceeds the 134 characters.

Read more about voice calls and SMS charges

Inquiries about using your phone overseas

• Call numbers to inquire about using your phone overseas are listed on the au website.
• Information on this flyer is current as of March 15, 2024.
• No fees equivalent to consumption tax will be added to the au Unlimited Data Overseas usage fee.
• Android™ and Google Play™ are Google Inc.’s trademarks or registered trademarks.
• Wi-Fi® is the Wi-Fi Alliance’s registered trademark.
• The iPhone trademark is used under license from Aiphone Co., Ltd.
• For details, inquire with store staff or visit the au website
• KDDI Corporation/Okinawa Cellular Telephone Company

App Store is Apple Inc.’s service mark. TM and Ⓒ Apple Inc. All rights reserved.

References

• sekai.kddi.com/kddijp-up/

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