Midea MRT12B2AWW Top Mounted Freezer User Manual

Midea MRT12B2AWW Top Mounted Freezer

Warning notices:

• Before using this product, please read this manual carefully and keep it for future reference. The design and specifications are subject to change without prior notice for product improvement. Consult with your dealer or manufacturer for details.
• The diagram above is just for reference. Please take the appearance of the actual product as the standard.
• Free 3-month extension of the original limited warranty period!* Simply text a picture of your proof of purchase to 1-844-224-1614
• The warranty extension is for the three months immediately following the completion of the product’s original warranty period. Individuals do not need to register the product to get all the rights and remedies of registered owners under the original limited warranty.

THANK YOU LETTER
Thank you for choosing Midea! Before using your new Midea product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely.

SPECIFICATIONS

PRODUCT OVERVIEW

Names of components

1. Shelf
2. Freezer temperature control
3. Display control panel
4. Fruits and vegetables box
5. Door tray

ATTENTION
The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.

PRODUCT INSTALLATION

Install Instruction

Finding a suitable location

• This refrigerator is designed to be free-standing only, and should not be recessed or built-in.
• The refrigerator should be placed in a well-ventilated indoor place; the ground shall be flat and sturdy.
• Keep away from heat and avoid direct sunlight. Do not place the refrigerator in moist or watery places to prevent rust or reduce an insulating effect.

Dimensions and Clearances

• Too small of a distance from adjacent items may result in the degradation of freezing capability and increased electricity costs. Allow over 100 mm of clearance from each adjacent wall when installing the appliance.

Providing a proper power supply

• Check your local power source. This refrigerator requires a 115 V, 60 Hz power supply.
• Use a receptacle that accepts the grounding prong. The power cord is equipped with a 3-prong (grounding) plug which mates with a standard 3- 3-prong (grounding) wall outlet to minimize the possibility of electric shock hazards from this refrigerator.

CAUTION

• The refrigerator should always be plugged into its electrical outlet which has a voltage rating that matches the rating plate.
• Never unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

Start to use

• The refrigerator shall stay for half an hour before connecting power when it is first started.
• The refrigerator shall run 2 to 3 hours before loading fresh or frozen foods; the refrigerator shall run for more than 4 hours in summer in advance considering that the ambient temperature is high.

Space requirement diagram (when the door is open and when the door is closed)

Width| Overall Height| Depth| Width doors open 135 o| Depth doors open 135 o
---|---|---|---|---
A| B| C| D| E
610| 1519| 733| 1029| 1166

Notice: All dimensions in mm

Door right-left change(Optional)

1. Unplug your refrigerator and remove all food from the door shelves. Remove all food from the inner door liner. Fix the door with tape.
2. Remove the Cover plate and the Top hinge cover, then unscrew scrthe ews and remove the Top hinge. Keep the screws to reuse.
3. Lift the freezer door up and away from your refrigerator.
4. Unscrew the screws of The middle hinge, remove the hinge, Hole caps on the other side then lift the refrigerator door up and away from your refrigerator. Save the screws to reuse.
5. Unscrew the screws of the Right bottom hinge, then remove the Right bottom hinge from the bottom right side of the refrigerator.
6. Take out the Left bottom hinge of the other side from the accessory bag then assemble the Left bottom hinge.
7. Dismantle the Hole cap from the top of the freezer and refrigerator door, and assemble them on the other side.
8. Remove the stopper assemblies from the bottom of the freezer and refrigerator doors. Take out the Left stoppers of the freezer and refrigerator door from the accessory bag in the refrigerator and install them on the other side of the doors.
9. Put down the refridoor’soleft r’sLeft bottom hinge vertically, assemble the Middle and hinge, Hand ole caps on the other side.
10. Put down the freezer door on the Middle hinge vertically, assemble the Top hinge, Top hinge cover and Cover plate.

ATTENTION
The picture above is only for reference. The actual configuration will depend on the physical product or statement by the distributor.

Leveling feet

• To avoid vibration, the unit must be levelled.
• If required, adjust the levelling screws to compensate for the uneven floor.
• The front should be slightly higher than the rear to aid in door closing.
• Levelling screws can be turned easily by tipping the cabinet slightly.
• Turn the leveling screws counterclockwise to raise the unit, and clockwise to lower it.

Changing the light
Any replacement or maintenance of the lamps is intended to be made by the manufacturer, its service agent or similar qualified person.

Connecting the appliance
After installing the appliance, connect the power plug to a socket outlet.

ATTENTION
After connecting the power supply cord (or plug) to the outlet, wait 2 or 3 hours before you put food into the appliance. If you add food before the appliance has cooled completely, your food may spoil.

Tips for energy saving

• Do not place the appliance near cookers, radiators or other heat sources. If the ambient temperature is high, the compressor will run more frequently and for longer, resulting in increased energy consumption.
• Ensure that there is sufficient ventilation at the base of the appliance, on the sides of the appliance and at the back of the appliance. Never cover ventilation openings.
• Please also observe the spacing dimensions in the chapter “Installation”.
• The arrangement of drawers, shelves and racks as shown in the illustration offers the most efficient use of energy and should therefore be retained as far as possible. All drawers and shelves should remain in the appliance to keep the temperature stable and save energy.
• To obtain a larger storage space (e.g. for large refrigerated/frozen goods), the middle drawers can be removed. The top and bottom drawers and shelves should be removed last if necessary.
• An evenly filled refrigerator/freezer compartment contributes to optimal energy use. Therefore, avoid empty or half-empty compartments.
• Allow warm food to cool before placing it in the refrigerator/freezer. Food that has already cooled down increases energy efficiency.
• Allow frozen food to defrost in the refrigerator. The coldness of the frozen food reduces the energy consumption in the refrigerator compartment and thus increases the energy efficiency.
• Open the door only as briefly as necessary to minimise cold loss. Opening the door briefly and closing it properly reduces energy consumption.
• The door seals of your appliance must be perfectly intact so that the doors close properly and the energy consumption is not increased unnecessarily.

OPERATION INSTRUCTIONS

Control panel

Key

• A. Setting button

Display screen

• Setting 1: LED1 COLD indicator
• Setting 2: LED2 indicator
• Setting 3: LED3 indicator
• Setting 4: LED4 indicator
• Setting 5: LED5 COLDER indicator

Display
Once initially powered on, the display screen (including the key light) is on full display for 3s. and then the refrigerator runs according to setting 3.

Normal operation display

• In case of a failure, the appropriate LED light shows in combination with the failure code (in the recycling display).
• In case of no failures, the actual temperature setting of the refrigerator will be on display.

Temperature setting

• Each time the temperature setting is pressed once, the temperature setting changes one time.
• After the temperature setting has been completed, the refrigerator will run according to the set value after 5s. From left to right, the temperature is lower.
• The order of coldness settings is as follows:

Setting the freezer temperature

• Turn the controls to adjust the freezer temperature.
• Place frozen food into the freezer as quickly as possible after purchase. Pay attention to the storage time on the food packaging instructions. The storage life of frozen foods varies and the recommended storage time should not be exceeded.
• When it is set at MAX position, the temperature of frthe freezing chamber will be colder, but it causes the cooling capacity sent to the frigerating chamber will be lower.

Fault indication
The following warnings appearing on the display indicate corresponding faults of the refrigerator. Though the refrigerator may still have a cooling and freezing function with the following faults, the user shall contact a maintenance specialist for maintenance, to ensure normal use of the refrigerator.

Fault Code

|

Fault Description

---|---
LED1 indicator and LED2 indicator| Refrigerator temperature sensor circuit
LED1 indicator and LED3 indicator| Freezer defrost sensor
LED1 indicator and LED4 indicator| Ambient temperature sensor

Tips on storing food

Freezer compartment

• The freezer is designated for the storage of food frozen at very low temperatures, long-term storage of frozen food, and for the production of ice.
• Only use the shelves in the door of the freezer to store frozen food, not for storing hot food designated for freezing.
• Do not put fresh and frozen food next to each other. The frozen food may thaw.
• When freezing fresh food (such as meat, fish or chopped meat), cut them into parts that can be used at the same time.
• Storing frozen food: instructions are usually stated on the packages, which must be followed. If there is no information on the packaging, food should not be stored for longer than three months from the date of purchase.
• When purchasing frozen food, make sure that it is frozen at a suitable temperature and that the packaging is not damaged.
• Frozen food should be kept in suitable packages to retain its quality and should be returned to the freezer compartment as soon as possible.
• If a package of frozen food shows moisture or abnormal bulging, it is probable that it was stored at the wrong temperature and the content is spoiled.
• The storage period for frozen food depends on the room temperature, the thermostat setting, the frequency of opening the door of the freezer, the type of food and the time of transporting the product from the shop to the household. Always follow the instructions printed on the packaging and never exceed the maximum storage time stated on the package.

Cooling compartment

• To reduce moisture and subsequent ice build-up, never put liquid into the refrigerator in unsealed containers. Frost tends to concentrate in the coolest parts of the evaporator. Storing uncovered liquids results in a more frequent need for defrosting.
• Never put warm foods in the refrigerator. These should first cool down at room temperature and then be placed to ensure adequate air circulation in the refrigerator.
• Foods or food containers should not touch the back wall of the refrigerator because they could freeze on the wall. Do not keep regularly opening the door of the refrigerator.
• Meat and clean fish (packed in a package or plastic foil) can be placed in the refrigerator, which can be used in 1–2 days.
• Fruit and vegetables without packaging can be placed in the part designated for fresh fruit and vegetables.

ATTENTION
The optimal temperature setting of each compartment depends on the ambient temperature. The above optimal temperature is based on the ambient temperature of 25 °C.

CLEANING AND MAINTENANCE

Defrost
The refrigerator is made based on the air-cooling principle and thus has an automatic defrosting function. Frost formed due to change of season or temperature may also be manually removed by disconnection of the appliance from the power supply or by wiping with a dry towel.

Stop using

• Power failure:
  In case of power failure, even if it is in summer, foods inside the appliance can be kept for several hours; during the power failure, the times of door opening shall be reduced, and no more fresh food shall be put into the appliance.

• Long-time nonuse:
  The appliance shall be unplugged and then cleaned; then the doors are left open to prevent odour.

• Moving:
  Before the refrigerator is moved, take all objects inside out, fix the glass partitions, vegetable holder, freezing chamber drawers etc. with tape, and tighten the levelling feet; close the doors and seal them with tape. During moving, the appliance shall not be laid upside down or horizontally, or be vibrated; the inclination during movement shall be no more than 45°.

ATTENTION

• The appliance shall run continuously once it is started. Generally, the operation of the appliance shall not be interrupted; otherwise, the service life may be impaired.
• Foods can be preserved for a couple of hours even in summer in case of power failure; it is recommended to reduce the frequency of opening doors.

Cleaning of door tray

• According to the direction arrow in the figure below, use both hands to squeeze the tray, and push it upward, then you can take it out.
• After washing the tray having been taken out, you can adjust its installing height to your requirements.

Cleaning of glass shelf

• As the innermost part of the refrigerator liner where contacting the shelves has a backstop, you shall raise the shelves upward, then you can be able to take it out.
• Adjust or clean the shelves according to your requirements.

Cleaning the vegetable drawer

• Remove the contents of the drawer. Hold the handle of the vegetable drawer and pull it out completely until it stops.
• Lift the vegetable drawer and remove it by pulling it out.

ATTENTION
Soft towels or sponges dipped in water and non-corrosive neutral detergents are suggested for cleaning. The freezer shall be finally cleaned with clean water and a dry cloth. Open the door for natural drying before the power is turned on. Do not use hard brushes, clean steel balls, wire brushes, abrasives, such as toothpaste, organic solvents (such as alcohol, acetone, banana oil, etc.), boiling water, acid or alkaline items clean refrigerator considering that this may damage the fridge surface and interior.

TROUBLESHOOTING

The following simple issues can be handled by the user. Please call the after- sale service department if the issues are not solved.

Problem

|

Possible reason

---|---
Failed operation| • Check whether the appliance is connected to power or whether the plug is in good contact
• Check whether the voltage is too low
• Check whether there is a power failure or partial circuits have tripped
Odor| • Odorous foods shall be tightly wrapped
• Check whether there is any rotten food
• Clean the inside of the refrigerator
Long-time operation of the compressor| • Long operation of the refrigerator is normal in summer
• When the ambient temperature is high it is not suggestible having too much food in the appliance at the same time
• Food shall get cool before being put into the appliance
• The doors are opened too frequently
Light fails to get lit| • Check whether the refrigerator is connected to the power supply and whether the illuminating light is damaged
• Have the light replaced by a specialist
The door can not be properly closed| • The door is stuck by food packages Too much food is placed
• The refrigerator is tilted
Loud noises| • Check whether the floor is level and whether the refrigerator is placed stably
• Check whether accessories are placed at proper locations
The door seal fails to be tight| • Remove foreign matters on the door seal
---|---
• Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for heating)
Water pan overflows| • There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting
• The doors are not closed properly, resulting in frosting due to the entry of air and increased water due to defrosting
Hot housing| • Heat dissipation of the built-in condenser via the housing, which is normal when housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the compressor is shut down, provide sound ventilation to facilitate heat dissipation
Surface condensation| • Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too high. Just wipe the condensate with a clean towel.
Abnormal noise| • Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or stop. This is normal.
• Creak: Refrigerant flowing inside of the appliance may produce a creak, which is normal.

WARRANTY

MIDEA REFRIGERATOR LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the Customer Service Center:

• Name, address and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer

IF YOU NEED SERVICE:

• Before contacting us to arrange service, please determine whether your product requires repair. Some questions can be addressed without service. Please take a few minutes to review the Troubleshooting section of the User Manual, or visit https://www.midea.com/ca/support.
• All warranty service is provided exclusively by our authorized Midea Service Providers, in the U.S. and Canada.

Midea Customer Service

• In the U.S.A. or Canada, call 1-866-646-4332.
• If outside the 50 States of the United States or Canada, contact your authorized Midea dealer to determine whether another warranty applies.

1-YEAR PARTS AND LABOR

WHAT IS COVERED

FIRST-YEAR LIMITED WARRANTY (PARTS AND LABOR)
Midea will repair or replace, without charge, any defects due to faulty materials or workmanship for one full year from the date of purchase. For further details on warranty coverage and warranty repair information, visit https://www.midea.com/ca or call 1-866-646-4332.

The consumer will be responsible for:

• Diagnostics, removal, transportation and reinstallation costs are required because of the service.
• Costs of service calls that are a result of items listed under NORMAL RESPONSIBILITIES OF THE CONSUMER

NORMAL RESPONSIBILITIES OF THE CONSUMER**

This warranty applies only to products in ordinary household use, and the consumer is responsible for the items listed below:

1. Proper use of the appliance by the instructions provided with the product.
2. Routine maintenance and cleaning are necessary to keep the good working condition.
3. Proper installation by an authorized service professional by instructions provided with the appliance and by all local plumbing, electrical and/or gas codes.
4. Proper connection to a grounded power supply of sufficient voltage, replacement of blown fuses, repair of loosened connections or defects in house wiring.
5. Expenses for making the appliance accessible for servicing.
6. Damages to finish after installation.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. Service must be provided by a Midea- designated service company. This limited warranty is valid only in the 50 States of the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of the original purchase date is required to obtain service under this limited warranty.

WHAT IS NOT COVERED

1. Failure caused by damage to the unit while in your possession (other than damage caused by defect or malfunction), by its improper installation, or by unreasonable use of the product, including without limitation, failure to provide reasonable and necessary maintenance or to follow the written Installation and Instruction Manual.
2. Products purchased “as-is” or refurbished are not covered by this warranty.
3. Food loss caused by refrigerator or freezer failure.
4. Service calls to repair or replace consumables such as water filters, light bulbs airfilters etc., or handles, knobs and other cosmetic parts.
5. Product that has been transferred from its original owner.
6. Interior or exterior rust on the unit.
7. Damages caused by services performed by persons other than authorized Midea servicers; use of parts other than Midea replacement parts; obtained from persons other than such Midea customer service; or external causes such as abuse, misuse, inadequate power supply or acts of God.
8. Service calls resulting from improper installation of your product.
9. Service calls to instruct you on the use of your product.
10. Surcharges include, but are not limited to, any after-hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expenses for service calls to remote areas, including the state of Alaska.
11. If the unit is put to the commercial, business, rental, or other use or application other than for consumer use, we make no warranties, express or implied, including but not limited to, any implied warranty of merchantability or fitness for particular use or purpose.
12. Product that has been removed outside the USA or Canada.
13. Products without original serial numbers or products that have serial numbers that have been altered or cannot be readily determined.

NOTE:

• Some states do not allow the exclusion or limitation of incidental or consequential damages. So this limitation or exclusion may not apply to you.
• The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Midea makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Midea or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MIDEA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

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