SPR-P6-xxx Maxeon Solar DC Module User Manual
- June 1, 2024
- Maxeon
Table of Contents
- SPR-P6-xxx Maxeon Solar DC Module
- Specifications
- Product Usage Instructions
- Limited warranty on photovoltaic modules
- 2. Customer support, claims process and coverage
- 3. General terms and conditions
- 4. Exceptions
- 5. Limitation of Warranty Scope
- 6. Governing Law
- 7. Contact information
- Frequently Asked Questions (FAQ)
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SPR-P6-xxx Maxeon Solar DC Module
USER MANUAL
Specifications
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Model Numbers: SPR-MAXy-xxx, SPR-Xyy-xxx, SPR-Eyy-xxx,
SPR-P6-xxx -
Manufacturer: Maxeon Solar Technologies, Ltd.
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Website: www.sunpower.maxeon.com
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Document Number: 548884 REV C
Product Usage Instructions
Installation
1. Choose a suitable location with ample sunlight for installation.
2. Mount the solar panel securely using the provided mounting hardware.
3. Connect the panel to your power system following the provided wiring diagram.
Maintenance
1. Regularly clean the solar panel surface with a soft cloth and mild detergent.
2. Inspect the panel for any damage or debris that may obstruct sunlight.
3. Check the connections for tightness and re-tighten if necessary.
Troubleshooting
If the solar panel is not generating power:
1. Ensure it is receiving adequate sunlight throughout the day.
2. Check the wiring connections for any loose or damaged wires.
3. Contact customer support if issues persist.
Limited warranty on photovoltaic modules
1. Limited warranty on product and performance
Effective date: January 1, 2024.
Photovoltaic Modules. This limited warranty applies to Photovoltaic Modules
from Maxeon Solar Technologies, Ltd. (“Maxeon”) installed in the Czech
Republic, when the model numbers sold after the efficiency date are listed in
the warranty plate (“Photovoltaic Modules”). Photovoltaic modules do not
include power electronics, external connectors, jumpers, microinverters or
other external devices supplied or sold with photovoltaic modules.
The date guarantees origination. The date of the warranty is earlier than the
following data: (i) the date of connection of the field and (ii) 6 months from
the delivery of the photovoltaic modulesÿ. If the delivery date cannot be
verified, it will be used instead of production date.
Product warranty. Company Maxeon warrants that under all circumstances,
subject to the conditions specified in this limited warranty, the Photovoltaic
Modules will be free of defects in material and workmanship that would have a
significant effect on the functioning of the photovoltaic modules under normal
conditions of use, installation , use and service during the warranty period.
period of the product as stated in the warranty plate.
Performance. Subject to the conditions stated in this limited warranty, the
company Maxeon guarantees that the Photovoltaic Modules will have at least the
rated peak performance during the warranty period and the maximum guaranteed
peak performance as shown in the warranty table.1
Registration. Conditions 40-year and 30-year warranty on the lens Photovoltaic modules are governed by this extended warranty and are subject to digital “registration” of the photovoltaic module in the area of use on the site https://sunpower.maxeon.com/int/solar-panel-products/warranty, and the assembly of hollow hollow and hollow hollow hollow roofs by Maxeon registered within 6 months from the date of origination of the guarantee, the warranty period will be 25 years, as stated in the warranty plate.
Warranty table.
Photovoltaic Modulo| Product warranty period| Performance warranty period|
Guaranteed peak performance (percentage of “min peak power’, which is the
rated power listed on photovoltaic module label)
---|---|---|---
SPR-MAXy-xxx
SPR-Xyy-xxx
SPR-Eyy-xxx| 40 years from the warranty start date (25 years if no
registration is made)| 40 years from the warranty start date (25 years if no
registration is made)| 98% of minimum peak performance for 1st year duration
performance guarantees, reduced by 0.25% at the start of each
another year of performance guarantee duration, up to 88.25% for
the last, 40th year, and 92% for the last, 25th year, if not
registration done.
SPR-P6-xxx| 25 years from the date commencement guarantees| 25 years from the
start date of the guarantee| 98% of minimum peak performance for 1st year
duration
performance guarantees, reduced by 0.45% at the start of each
another year of performance guarantee duration, up to 87.2% for
last, 25th year.
SPR-P7-xxx-BLK
SPR-P7-xxx-COM-S| 30 years from the warranty start date (25 years if no
registration is made)| 30 years from the warranty start date (25 years if no
registration is made)| 99% of minimum peak performance for the 1st year of the
performance warranty, reduced by 0.4% at the start of each subsequent year of
the performance warranty, up to 87.4% for the final 30th year and 89.2% for
the last, 25th year, if no registration is made.
1 “Measured peak power” is the measurement of the peak power of the photovoltaic module in watts at standard test conditions (irradiance 1000 W/m2, AM1.5, 25C. SOMS current, LACCS FF and voltage from NREL calibration) as described in according to the IEC61215 standard, measured according to the IEC60904 standard and taking into account the 3% measurement tolerance. To ensure accurate measurement peak performance, the measurement speed must be at least 200 ms. Maxeon can provide upon request detailed testing procedure or list of recognized testing agencies.
2. Customer support, claims process and coverage
In the event of a claim covered by the limited warranty, please contact Maxeon immediately at customers@maxeon.com. Maxeon may request additional information to confirm the validity of the claim, including: relevant warranty registration information, detailed proof of purchase, delivery or installation, serial numbers and model numbers and evidence relating to the subject of the claim. All obligations of Maxeon based on of this Agreement are expressly conditioned upon the timely and complete provision of such additional information as is reasonably required to confirm the validity of the complaint. Claims subject to the exclusions set forth in Section 4, will be rejected. Returned Photovoltaic Modules will not be accepted unless given permission by Maxeon prior written permission.
In the case of a confirmed claim made during the applicable warranty period, the company Maxeon either Photovoltaic Modules covered by warranty will be repaired, replaced or refunded. In accordance with applicable legal regulations Maxeon has the exclusive right to decide on repair, replacement or return in case of any claim money. For repairs and exchanges, Maxeon will pay reasonable, customary return shipping costs warranty covered Photovoltaic Modules from the place where the Photovoltaic Modules covered by the warranty were, originally supplied by Maxeon, and when shipping repaired or replacement PV modules to of this place. Replacement Photovoltaic Modules can be refurbished or refurbished Photovoltaic Modules, shall be electrically and mechanically compatible with the warranted Photovoltaic Modules and shall have basically the same or higher rated power.
If Maxeon decides to issue a refund based on a valid product or performance complaint, it will Maxeon will purchase the original purchase price for the first five years of the applicable warranty period and will reduce the amount linearly thereafter money back by 2.78% per annum in the case of a 40-year warranty period, 3.85% per annum in the case of a 30-year warranty period, 13.5% per year in the case of a 12-year warranty period and 4.75% per year in the case of a 25-year and other warranty period (hereinafter referred to as “value claim”), with the proviso that in the case of a valid performance warranty claim, Maxeon will refund the value of the claim multiplied by the percentage difference between the guaranteed peak power percentage and the measured percentage peak power (both as a percentage of minimum peak power). If the original purchase price cannot be documented, Maxeon will use the current market value instead of the original purchase price to determine the value of the claim.
3. General terms and conditions
a) All performance and rights under this limited warranty are expressly
conditioned upon full payment (including full payment of any interest or late
payment charges) due to Maxeon.
b) Maxeon shall have no obligations under this limited warranty, if any are
outstanding fees or payments for Photovoltaic Modules that are the subject of
a warranty claim.
c) All warranty claims based on this limited warranty must be made within the
applicable warranty period.
Any warranty claim made outside the applicable warranty period, including a
hidden defect claim, is void and will be rejected by Maxeon.
d) Product and performance warranty conditions for any repaired or replaced
Photovoltaic Module do not exceedscope of the original warranty conditions.
e) If the Photovoltaic Modules are used on a mobile platform of any type, e.g.
on a vehicle (except tracking devices), the warranty conditions for the
product and performance are limited to a period of 12 years.
f) If the Photovoltaic Modules are used in a system with a power above 500 kW
or on a ground application such as such as a tracking device or a carport,
product and performance warranty terms are limited to for a period of 25
years, unless Maxeon provides written consent to the contrary and if
Photovoltaic Modules are not digitally registered.
g) Photovoltaic Modules used with floating installation systems are completely
excluded from this limited warranty, unless such application has been given
prior written consent by Maxeon, subject to terms and conditions, which may be
specified in such written consent.
h) In cases of replacement of the Photovoltaic Module, ownership is
transferred to the replaced Photovoltaic Module Module for the company Maxeon.
i) All warranty claims must be made by or on behalf of the warranty holder.
Maxeon can request documentation confirming the identity of the warranty
holder, authorization of the claimant, and documents confirming the sale,
delivery and original installation location of the Photovoltaic Modules.
Maxeon may in case insufficient documentation will, in its sole, reasonable
discretion, warrant the rejection of warranty claims.
j) This limited warranty is fully assignable by the warranty holder to a third
party provided that: the warranty holder shall file within 90 days of the
transfer a notice of assignment in accordance with the terms and conditions
set forth on the page https://sunpower.maxeon.com/int/solar-panel-
products/warranty; the notice shall contain a reasonable documentation
proving this assignment and the subsequent warranty holder will complete the
digital registration of the photovoltaics modules.
4. Exceptions
The Limited Warranty does not cover any of the following exclusions, including
any defect, malfunction or loss of performance, which is wholly or partly
caused by it. Maxeon in its sole, reasonable discretion
decide whether an exception applies to the claim.
a) Photovoltaic Modules subjected to: (i) misuse, abuse, neglect or accident;
(ii) modification or improper installation (improper installation includes,
but is not limited to, installation that does not comply with all instructions
to Maxeon for installation and operation and maintenance instructions of any
type that may be at its discretion by Maxeon as amended and updated from time
to time, and with all national and local laws, regulations, decrees and
regulations); (iii) repair or modification performed by a person other than an
authorized service technician Maxeon; (iv) conditions exceeding voltage, wind,
snow load and any other operating conditions specifications; (v) power failure
or power surge; (vi) indirect or direct damage by lightning, flood, by fire,
hail or other acts of God; (vii) damage by persons, biological activity or by
industrial chemicals or (viii) damage due to impact or other events beyond our
control of Maxeon.
Please read the safety and installation instructions.
They are listed at www.sunpower.maxeon.com/int/PVInstallGuideIEC.
A hard copy can be requested at techsupport.EMEA@maxeon.com.
b) Cosmetic defects or consequences resulting from normal wear and tear of the
materials of the Photovoltaic Modules a cosmetic deviations that do not cause
the performance to drop below the guaranteed peak performance. Common wear and
tear of the materials of the Photovoltaic Module includes in particular, but
not exclusively, fading of the color of the frame, the effects of wind and
rain on the glass layers and the discolored area around individual solar
panels cells or any parts of the Photovoltaic Module or above them.
c) Photovoltaic Modules installed in locations that may be in Maxeon’s clear
judgment exposed to direct contact with bodies of water containing salt water.
d) Photovoltaic Modules whose labels containing the product type or serial
number have been altered, removed or rendered unreadable.
e) Photovoltaic Modules that have been moved from the original place of
installation without express written consent of Maxeon.
f) Photovoltaic Modules marked MAX and -COM or -UPP in the product model
number that have been installed on family houses or semi-detached houses,
including, among other things, two-generation houses and town houses. For
clarification: z apartment buildings and apartment complexes are not excluded
from the limited warranty.
5. Limitation of Warranty Scope
SUBJECT TO THE LIMITATIONS UNDER APPLICABLE LAW, THE LIMITED WARRANTY SET FORTH HEREIN DOCUMENT EXPRESSLY SUPERSEDES AND EXCLUDES ALL OTHER EXPRESS OR IMPLIED WARRANTIES, GUARANTEES AND TERMS. EXCEPT AS STATED IN OR IN THIS LIMITED WARRANTY ALL WARRANTIES, GUARANTEES AND
TERMS OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE PURPOSE, USE OR APPLICATION, COURSE OF TRADE OR COMMERCIAL USE AND ALL OTHER OBLIGATIONS OR LIABILITIES OF MAXEON EXPRESSLY EXCLUDED AND DISCLAIMED. REGARDLESS MAXEON SHALL NOT BE LIABLE FOR ANY STATEMENT TO THE CONTRARY
PERSONAL INJURY OR PROPERTY DAMAGE OR OTHER DAMAGE OR INJURY ARISING FROM ANY CAUSE RELATED TO PHOTOVOLTAIC MODULES, INCLUDING MJ. ANY FAULTS OF THE PHOTOVOLTAIC MODULE OR ITS USE OR INSTALLATION. IN NO EVENT SHALL MAXEON BE LIABLE LIABILITY FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES, REGARDLESS OF HOW THEY WERE CAUSED. LOSS OF UTILITY, LOSS OF PROFIT, LOSS OF PRODUCTION AND LOSS OF REVENUE ARE EXPRESSLY EXCLUDED WITHOUT LIMITATION. MAXEON’S TOTAL LIABILITY IF EXISTS, FOR DAMAGES OR OTHER DAMAGES, NOT TO EXCEED THE PURCHASE PRICE PAID BY THE CUSTOMER TO MAXEON FOR A UNIT OF PRODUCT OR SERVICE THAT HAS BEEN OR IS TO BE PROVIDED, AND WHICH MAY RESULT IN A WARRANTY CLAIM.
MAXEON SHALL NOT BE LIABLE TO THE CUSTOMER OR ANY THIRD PARTY FOR ANY NON- PERFORMANCE OR DELAY IN FULFILLMENT OF ANY TERMS OF SALE, INCLUDING THIS LIMITED WARRANTY, IN AS A RESULT OF FORCE MAJEURE, WAR, UNREST, STRIKE, FIRE, FLOOD, EPIDEMIC OR PANDEMIC (INCLUDING COVID-19) OR ANY OTHER CAUSE OR CIRCUMSTANCES WHICH MAXEON CANNOT AFFECT.
TO THE EXTENT THAT YOU, THE CUSTOMER, HAVE PURCHASED OUR GOODS AS A CONSUMER UNDER APPLICABLE LEGAL REGULATIONS:
A) THE BENEFITS GIVEN TO YOU BY THE LIMITED WARRANTY ARE IN ADDITION TO THE
CONSUMER WARRANTIES PROVIDED UNDER APPLICABLE LAW AND OTHER RIGHTS AND
REMEDIES UNDER LAW
RELATED PRODUCTS.
B) OUR GOODS MAY BE PROVIDED WITH WARRANTIES THAT UNDER APPLICABLE LAW CANNOT BE LIMIT OR EXCLUDE. IN THE EVENT OF A SERIOUS DEFECT, YOU MAY BE ENTITLED TO A REPLACEMENT OR REFUND AND FOR ANY OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.
YOU MAY ALSO HAVE A CLAIMS FOR THE REPAIR OR EXCHANGE OF THE GOODS IF THE GOODS DO NOT REACH ACCEPTABLE QUALITY AND NOT A SERIOUS DEFECT.
C) EXCEPT AS PROVIDED BELOW D) NOTHING CONTAINED IN THESE TERMS LIMITED WARRANTIES DO NOT EXCLUDE, LIMIT OR MODIFY ANY CONDITION, WARRANTY, WARRANTY OR OTHER OBLIGATION RELATING TO THE SUPPLY OF GOODS (“LEGAL OBLIGATIONS”), IF IT WAS ILLEGAL.
D) TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SOLE LIABILITY SHALL BE MAXEON AND ITS AFFILIATES FOR VIOLATIONS OF ANY SUCH LEGAL OBLIGATIONS (EXCEPT AS EXPRESSLY STATED IN THIS DOCUMENT OTHERWISE) LIMITED TO: (I) REPLACEMENT OF GOODS, SUPPLY OF EQUIVALENT GOODS, OR REIMBURSEMENT OF THE COST OF EXCHANGE OF GOODS OR SUPPLY OF EQUIVALENT GOODS; OR (II) REPAIR OF THE GOODS OR REFUND COST OF REPAIR OF GOODS (IN EACH CASE AT COMPANY’S SOLE DISCRETION MAXEON).
THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO THE EXTENT PROHIBITED OR RESTRICTED BY APPLICABLE LEGAL REGULATIONS. IF A COURT OR OTHER AUTHORITY OF COMPETENT JURISDICTION FOUND ANY PROVISION OF THESE LIMITED WARRANTY TERMS IS UNENFORCEABLE OR ILLEGAL, SUCH PROVISION WILL BE MODIFIED (OR, IF NECESSARY, EXCLUDED) AT MINIMUM TO THE EXTENT REQUIRED SO THAT THE REMAINDER OF THESE LIMITED WARRANTY TERMS REMAIN IN FULL VALID AND EFFECTIVE.
6. Governing Law
Applicable law. This limited warranty is governed by and will be interpreted in accordance with the law of the Czech Republic. Courts of the Czech Republic republics do not have exclusive local jurisdiction. The applicable law includes § 2165, paragraph 1 of the Civil Code.
7. Contact information
All claims and questions under this limited warranty or consumer guarantees
should be directed to
customers@maxeon.com. Addresses of Maxeon branches are available at
https://sunpower.maxeon.com/int/maxeon-locations-around-world.
Maxeon Solar Technologies, Ltd., 8 Marina Boulevard #05-02, Marina Bay
Financial Centre, Singapore 018981
https://corp.maxeon.com/
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Frequently Asked Questions (FAQ)
Q: How do I know if my solar panel is working correctly?
A: You can use a multimeter to check the voltage output of the panel under sunlight conditions.
Q: Can I connect multiple panels together for increased power output?
A: Yes, you can connect multiple panels in series or parallel to increase the total power output.
Q: What is the warranty period for this product?
A: The warranty period is stated in the product documentation and varies by model.
References
- Legal | Maxeon Solar Technologies, Ltd.
- Global Solar Energy Company | Solar Panels | Maxeon US
- Home | Maxeon Solar Technologies, Ltd.
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