KOBE Range Hoods SQB6-XX Series Premium Range Hoods Instruction Manual

KOBE Range Hoods
Premium Series
CH22 SQB6-XX Series
Model No.:
Under Cabinet: CH2230SQB6-XX (30”)
CH2236SQB6-XX (36”)
Wall Mount CH2230SQB6-WM-XX (30”)
CH2236SQB6-WM-XX (36”)

INSTALLATION INSTRUCTIONS
AND OPERATION MANUAL

SQB6-XX Series Premium Range Hoods

IMPORTANT READ THIS FIRST

READ BEFORE INSTALLATION

1. Carefully check all contents of packages.
2. Thoroughly inspect the unit for any shipping damages, cosmetic damages or defects.
3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL PACKAGING MATERIAL.
2. Have your original invoice as proof of purchase and product serial number ready.
3. Contact your merchant for product replacement due to shipping damages, cosmetic damages or defects.
4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to customer.service@koberangehoods.com.

NO RETURN, NO REFUND, NO EXCHANGE IF:

1. PRODUCT HAS BEEN INSTALLED
2.  KNOCK-OUT HOLES HAVE BEEN PUNCTURED
3. MISSING ORIGINAL PACKAGING MATERIAL AND/OR PARTS

– READ AND SAVE THESE INSTRUCTIONS –

– READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING –
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES

IMPORTANT SAFETY INSTRUCTIONS

– PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION –
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY, OBSERVE THE FOLLOWING.

1. Installation and electrical wiring must be done by qualified professionals and in accordance with all applicable codes and standards, including fire-rated construction.
2. When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.
3. Ducted fans must be vented to the outside.
   a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE PANEL.
   b) Clean all grease laden surfaces frequently. To reduce the risk of fire and disperse air properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or garages.

NOTE
– This warranty is void without an authorized agent’s receipt or if unit is damaged due to misuse, poor installation, improper use, mistreatment, negligence or any other circumstances beyond the control of KOBE RANGE HOODS authorized agents. Any repair carried out without the supervision of KOBE RANGE HOODS authorized agents will automatically void the warranty.
– KOBE RANGE HOODS will not hold responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE TOP GREASE FIRE:

1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high setting on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent power from switching on accidentally.
8. Clean ventilating fan frequently.

What to Do In The Event Of a Range Top Grease Fire

1. SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
   KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

2. NEVER PICK UP A BURNING PAN – You May Get Burned.

3. DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.

4. Use an extinguisher ONLY if:
   a) You have a Class A, B, C extinguisher and know how to operate it.
   b) The fire is small and contained in the area where it started.
   c) The fire department has been called.
   d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

1. Extinguish any open flame.
2. Do not try to turn on the lights or any type of appliance.
3. Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and Fire Department right away.

CAUTION

1. For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2. To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) to prevent back drafting.
3. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4. Activating any switch on may cause ignition or an explosion.
5. Due to the size and weight of this hood, installation by 2 persons is recommended.

WARNING

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped, the fluorescent light bulb contains small amount of mercury, which must be recycled or disposed of according to Local, State, and Federal Code.

COMPONENETS OF PACKAGE

(Must keep all material for returns or refunds)

Range Hood Box

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} 6” Round Plastic Collar
{E} Baffle Filters x 2 (30” hood) x 3 (36” hood)
{F} Stainless Steel Spacer x 2 (30” hood)
{G} Wire Cap x 3
{H} Screws Package

Duct Cover Box (Included in Wall Mount Hood ONLY) CH1120DC-1

{I} Adjustable Duct Cover
{J} Screws Package
{K} Hood-Mounting Bracket
{L} Duct Cover Support x 2
{M} Duct Cover-Mounting Bracket
{N} Screws Package

• FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR CONTACT KOBE RANGE HOODS AT 626-775-8880

INSTALLATION

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches).

– FOR UNDER THE CABINET –

TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top (Standard: 36”)
C = Preferred Height of Counter Top to Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E =Height of the Cabinet|
---|---

– FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) –

TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top (Standard: 36”)
C = Preferred Height of Counter Top to Hood Bottom (Minimum 26” to 30”)
D = Height of Hood
E = Height of Duct Cover [F – D] F = Height of the Hood Installation
[A – (B+C)]|
---|---

SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE:
BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY OCCUR.

UNDER CABINET INSTALLATION

Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD, PREVENT DEBRIS FROM ENTERING THE VENT OPENING.
– Decide the location of the venting pipe from the hood to the outside. (Figure 1) – A straight, short vent run will allow the hood to perform more efficiently.
– Try to avoid as many transactions, elbows, and long run as possible. This may reduce the performance of the hood.
– Temporarily wire the hood to test for proper operation before installing. If the hood does not operate, check the circuit breaker or house fuse. If the hood is still not working, disconnect power supply and check the continuity of all wire connections.
– Peel protective film off the hood (if any).
– Use duct tape to seal joints between pipe sections.
– For installing under the cabinet with recessed bottom, attached 4-inch wide wood filter strips (not provided) on each side. (Figure 2) – Using reference on Page 16 to measure and create access opening for electrical wires and exhaust under the cabinet.

Vent Installation
CAUTION: USE HAND TOOLS ONLY. DO NOT OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO THE HOOD.

1. For 6” Round vent installation:
   • The 6” exhaust is already attached. (Figure 3) Align and secure the 6” Round Plastic Collar {D} to two screws on the hood.
   Hood Installation
   CAUTION: If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE.
   And use a protective covering to protect cooktop and/or countertop from damage.

2. Remove the bottom casing or baffle filters / stainless steel spacers if necessary; arrange the electrical wires to run through the 1” diameter hold on the top or the rear of the hood.

3. Using references on Table 1 and measurements on Page 16, center the hood in place beneath the cabinet and flush with the front of the cabinet.

4. Draw electrical wires through cabinet access opening.

5. Use electrical drill to remove the knockout holes on top of the range hood.

6. Place screws (provided) into the exact center of each knockout hole. Make sure all screws are in place before tightening screws. CAUTION: MAKE SURE THE HOOD IS SECURE BEFORE RELEASING.
   Wiring to Power Supply
   CAUTION: If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE.
   RISE OF ELECTRICAL SHOCK.
   THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY A QUALIFIED ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. BEFORE CONNECTING PANEL AND LOCK SERVICE PANEL TO PROVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.

7. If hood is operating normally, connect three wires (black, white and green) to house wires and cap with wire connectors.

8. Store wires in the wiring box.
   NOTE: Range hood should have its own dedicated circuit outlet. If sharing with other appliances, the range hood may turn off itself due to mutual interference from other appliances.
   Ductwork Installation

9. Use steel pipe to connect the exhaust on the hood to the ductwork. Use duct tape to make all joints secure and air tight.
   Install Accessories

10. Place baffle filters and spacers underneath the hood. (Figure 4)
    Final Installation

11. Turn power ON in control panel. Check all lights and fan operation.

12. Make sure to leave this manual for the homeowner.

WALL MOUNT INSTALLATION
**This installation required to have Duct Cover Model No.: CH1120DC-1

Preparation before Installation
NOTE: TO AVOID DAMAGE TO YOUR HOOD, PREVENT DEBRIS FROM ENTERING THE VENT OPENING.

– Decide the location of the venting pipe from the hood to the outside. Refer to Figure 5. – A straight, short vent run will allow the hood to perform more efficiently.
– Try to avoid as many transitions, elbows, and long run as possible. This may reduce the performance of the hood.
– Temporarily wire the hood to test for proper operation before installing. If the hood does not operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power supply and check the continuity of all wire connections.
– Peel protective film off the hood (if any).
– Use duct tape to seal the joints between pipe sections.
– If necessary, prepare back wall frame with cross framing lumber for secure installation. Using references on Table 2 and measurements on Page 16-17, decide the level of the lumber.
Refer to Figure 6.

Vent Installation
CAUTION: USE HAND TOOLS ONLY. DO NOT OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO THE HOOD.

1. For 6” Round vent installation:
   • The 6” exhaust is already attached. (Figure 7) Align and secure the 6” Round Plastic Collar {D} to two screws on hood. Follow instructions in Step 2 to attached Hood Mounting Bracket {K} and two Duct Cover Support {L} (Figure 8). Hood Installation
   CAUTION: If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box.
   SHUT OFF THE GAS BEFORE MOVING A GAS RANGE. And use a protective covering to protect cooktop and/or countertop from damage.

2. Secure Hood-Mounting Bracket {K} and two Duct Cover Support {L} on top of the hood with eight pre-attached screws. Use four 3/16” x 3/8” screws {J} for Hood-Mounting Bracket {K}. (Figure 8)

3. Using reference on Table 2 and measurements on Page 16-17, mark the leveling point of the hood. Position two mounting screws (provided) on the wall, leveling 1/8” away from the wall as shown in Figure 9.

4. Align Hood-Mounting Bracket {K} to the two screws on the wall and hook hood into place.
   Tighten screws to secure the hood to the wall.
   CAUTION: MAKE SURE HOOD IS SECURE BEFORE RELEASING.
   Wiring to Power Supply
   CAUTION: If moving the cooking range is necessary to install the hood, turn off the power in an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE. RISK OF ELECTRICAL SHOCK.
   THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY QUALIFIED ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. BEFORE CONNECTING WIRES, SWITCH POWER OFF AT SERVICE PANEL AND LOCK SERVICE PANEL TO PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.

5. If hood is operating normally, connect three wires (black, white and green to house wires and cap with wire connectors.

6. Store wires in the wiring box.
   NOTE: Range hood should have its own dedicated circuit outlet. If sharing with other appliances, the range hood may turn off itself due to mutual interference from other appliances.
   Ductwork Installation

7. Use steel pipe to connect the exhaust on the hood to the ductwork. Use duct tape to make all joints secure and air tight.
   Duct Cover Installation

8. Mark the position of the Duct Cover-Mounting Bracket {M}. Use reference E from Table 2 and measurements on Page 16-17. Attach and secure Duct Cover-Mounting Bracket {M} with two screws (provided). (Figure 10) NOTE: Inner duct cover will cover the duct cover-mounting bracket.

9. Position the entire duct cover up onto the hood.

10. Secure the inner duct cover with two (3/16” x 3/8”) screws {J} to the duct cover-mounting bracket. Shown in Figure 11.

11. Fasten outer duct cover to Duct Cover Support {L} with four (4 x 6mm) screws {J}.
    Install Accessories

12. Place baffle filters and spacers underneath the hood (Figure 12). Final Installation

13. Turn power ON in control panel. Check all lights and fan operation.

14. Make sure to leave this manual for the homeowner.

OPERATING INSTRUCTIONS

Button

| Power
---|---
| Decrease Fan Speed
| Increase Fan Speed
| Light
| ECO Mode

LED Display Indicator

| ECO Mode Icon
---|---
| QuietMode™
| Speed #3
| Auto Mode Icon
| Speed #1
| Speed #4
| Speed #2
| Speed #5

Auto Mode

• The hood has advanced built-in flame and temperature sensors. When the sensor detects the presence of a flame or fire, the hood will turn on automatically.
  PLEASE NOTE: FOR THE BUILT-IN FLAME SENSORS, IT WILL ONLY FUNCTION WITH GAS RANGES.

• To turn On/Off Auto Mode, press and hold the Increase Fan Speed button . LED Display will show “A” when the Auto Mode is on. When you turn off the Auto Mode, it will default to fan speed 3.
  o When the Auto Mode is on, only the light control and ECO Mode will work because everything else is set to Auto. You need to turn off the Auto Mode in order to manually use the Power and Speed Controls.
  o Lights and ECO Mode can work independently and can still be turned on manually even if Auto Mode is activated.

• The hood will automatically turn on to QuietMode™ when detecting a flame or fire, it will adjust to the higher and lower speeds automatically depending on the temperature differential of ~7°F degrees between the hood and the surrounding environment.
  Please note: ~7°F degrees vary depending on the condition of your environment and stove/range you use.

Delay Shut-off

• Automatic: After turning off your range and the temperature of the hood equals the surrounding room temperature; the hood will automatically activate the 5-minute delay shut-off.
  OR
  Manual: To activate the 5-minute delay shut-off manually, press and hold the power button for about 3 seconds.

• After 5 minutes the fan will shut-off automatically. The lights work independently of the delay shut-off and will not shut off automatically when the fan shuts off in delay shut-off.
  *Once the delay shut-off has been activated, the LED display will flash continuously, and the fan speed will change to speed 3. While the 5-minute countdown is running, the speed level can be adjusted by pressing the increase/decrease fan speed buttons. To turn the fan off immediately, press the power button a second time.

ECO Mode

• ECO Mode is set to turn the fan on QuietMode™ setting for 10 minutes every hour to remove excess moisture, microscopic particles and odors for better kitchen air quality.
• ECO Mode is independent from the power control, delay shut-off and auto mode.
• ECO Mode can be activated while fan is running on or off. Press and hold the ECO button until the “E” icon briefly appears in the LED display. While the fan is running, you can change the speed, use delay shut-off or turn off the fan without disabling the ECO Mode.
• When the fan is off and ECO Mode has been activated, the “E” icon will appear in the LED display.
  The “E” icon will flash while ECO Mode is operating on QuietMode™. To deactivate, press and hold the ECO button until the “E” icon no longer appears in the LED display.

NOTE: Pressing the power button while ECO Mode is active will activate the regular fan function and the speed will be displayed on the LED display.
WARNING: Make sure there is sufficient free-flowing air when ECO Mode is activated (e.g. open doors and/or windows.)

Power
To turn the hood ON/OFF manually, press the power button once.
NOTE: You need to turn off the Auto Mode in order to manually use the Power and Speed Controls.
Please see Auto Mode section for further instructions.

Speed
The hood starts on speed 3 by default.
To decrease speed level, press the Decrease Fan Speed.
To increase speed level, press the Increase Fan Speed.

Light Control
Press the light button to turn the LED lights ON. Each press of the button will cycle the light intensity through bright, medium bright, dim and off. Lights are controlled independently from power and speed control. Lights will not turn off by itself in delay shut-off, so please be sure to turn them off first before setting on delay shut-off mode.

Remote Control (Sold Separately)
*The remote control is magnetic to allow it to stick to a magnetic surface. Remote control uses CR2032 batteries (provided) and can be used up to 16 feet away.

MAINTENANCE

For optimal performance, clean the range hood surface and baffles regularly.

To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.

***Regular care will help preserve its fine appearance.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use dry towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel or extended periods. Many of these compounds contain chemicals, which may be harmful to the hood. Rinse with water after exposure and wipe dry with a clean lint free cloth.

For Baffle Filter Models only: to Clean Baffle Filters/Spacers
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY TO PREVENT OVERFLOW.

1. Remove all the baffle filters, spacers and oil tunnel.
   Note: Not all models have spacers and oil tunnel.

2. Using a sponge, wash with warn soapy water. Dry completely before returning into place.
   CAUTION: SHARP EDGES (Note: Baffle Filters are top rack dishwasher safe)

SPECIFICATIONS

MODEL / SIZE| CH2230SQB6-XX / 30”
CH2236SQB6-XX / 36”
---|---
COLOR| 18-Gauge Commercial Grade Stainless Steel
CONSUMPTION / AMPERE| 360W / 3A
Power Rating| 120V / 60Hz
NUMBER OF BLOWER| 2
DESIGN| Seamless / Satin Finish
BLOWER TYPE| Twin Vertical Turbine Impeller
EXHAUST| Top: 6” Round 3-1/4” x 10” Rectangular
Rear: 3-1/4” x 10” Rectangular
CONTROL| 6-Speed Electronic Control with LED Display, Flame and Temperature Sensor
LIGHTS|  3-Level Lighting  3-watt LED Light x 2 (30”, 36”)
ECO MODE| ECO Mode runs the range hood on QuietMode™ setting for 10 minutes every hour to remove excess moisture, microscopic particles and odors
to promote a cleaner kitchen environment
HOOD DIMENSION
(W x D x H)| CH2230SQB6-XX
CH2236SQB6-XX
CH2230SQB6-WM-XX
CH2236SQB6-WM-XX| 29-3/4” x 22” x 6-1/8”
35-3/4” x 22” x 6-1/8”
29-3/4” x 22” x (28-3/16”~47-7/8”)
35-3/4” x 22” x (28-3/16”~47-7/8”)
---|---|---
OPTIONAL ACCESSORIES| 1) 30” Stainless Steel Back Panel SSP30: 30” x 1/10” x 32”
2) 36” Stainless Steel Back Panel SSP36: 36” x 1/10” x 32”
---|---
HOOD WEIGHT (lbs)| CH2230SQB6-XX (30”)
CH2236SQB6-XX (36”)| Net
34.2 lbs
39.7 lbs| Gross
43.8 lbs
48.9 lbs
---|---|---|---
SPEED
Air Capacity (CFM)
Sone* (dB)| QuietMode™
270
2.0| Speed 1
370
3.5| Speed 2
450
4.5| Speed 3
530
5.6| Speed 4
580
6.0| Speed 5
680
7.0
---|---|---|---|---|---|---

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

MEASUREMENTS & DIAGRAMS

All inch measurements are converted from millimeters. Inch measurements are estimated.
All measurements in ( ) are millimeters.
– FOR UNDER CABINET –
MODEL NO.: CH2230SQB6-XX (30”)
CH2236SQB6-XX (36”)

MODEL NO.:
– FOR WALL MOUNT (DUCT COVER IS REQUIRED) –
CH2230SQB6-WM-XX (30”)
CH2236SQB6-WM-XX (36”)

PARTS LIST

MODEL NO.: CH2230SQB6-XX and CH2230SQB6-WM-XX (30”)
CH2236SQB6-XX and CH2236SQB6-WM-XX (36”)

Duct Cover (Included in CH22 SQB6-WM-XX Series Only)

MODEL NO.: CH2230SQB6-XX and CH2230SQB6-WM-XX (30”)
CH2236SQB6-XX and CH2236SQB6-WM-XX (36”)

CIRCUIT DIAGRAM

MODEL NO.: CH2230SQB6-XX and CH2230SQB6-WM-XX (30”)
CH2236SQB6-XX and CH2236SQB6-WM-XX (36”)

TROUBLE SHOOTING

After installation, both motors
and lights arenot working.| The wire connection is not secure.| Make sure the circuit breaker and the unit’s power is ON.  Use a voltage meter to check the power supply.
The power is not on.| Check and tighten wire connection.
The control panel and processor board wiring are disconnected.| Check wire continuity from control panel to processor board.
The control panel or processor board is defective.| Replace the control panel or processor board.
Lights are working, but motor(s) is
not.| The motor(s) is defective.| Replace the motor.
The capacitor(s) is defective.| Replace the capacitor(s).
The control panel or processor board is defective.| Replace the control panel or processor board.
The range hood is vibrating.| The blower system is not secure.| Tighten the turbine impeller/squirrel cage and air chamber.
The turbine impeller/squirrel cage is not balanced.| Replace the turbine impeller/squirrel cage.
Hood is not secured in place.| Check the installation of hood, tighten the mounting bracket.
The motor is working, but the lights are not working.| LED light fixture(s) is defective.| Replace LED light fixture(s).
The light wiring(s) is loose.| Check wire continuity from processor board to light transformer to LED light fixture(s).
The control panel or processor board is defective.| Replace the control panel or processor board.
The range hood is not venting out
correctly.| The range hood is installed outsideof the manufacture recommended
clearance.| processor board.
Adjust the clearance between the range hood and cook top to 26” to 30”.
For island hood, the clearance between the range hood and cook top is 30” to 36”.
There is no make-up air inside the house.| Open the window to enhance the performance of the range hood by creating a sufficient make-up air.
Obstacle blocking the pipe work.| Remove all obstacles from the duct work.
The pipe size is smaller than the suggested pipe size.| Change the ducting according to the manufacture suggestion.
Cold air is coming into the home.| The pipe connection is not properly sealed.| Check the pipe installation.
The damper is not properly installed or is missing from the installation.| Check the damper installation.
The damper is not installed.| Installing the damper will help eliminate air backflow.

WARRANTY

WARRANTY CERTIFICATE

In order to obtain warranty service, you must provide proof of original purchase from a KOBE authorized dealer. Please keep a copy of your original invoice as proof of purchase.
TWO-YEAR LIMITED LABOR WARRANTY ON KOBE PREMIUM SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will repair any parts or components free of charge that failed due to manufacturing defects. KOBE reserves the right to replace, rather than repair the product free of charge at our sole discretion.
It is your sole responsibility to ensure the product is readily accessible for the service technician to perform repairs. The service technician will not, under any circumstance, remove, alter or modify any fixture built around and/or connected to the product to gain access to perform repairs.
TWO-YEAR LIMITED PARTS WARRANTY ON KOBE PREMIUM SERIES.
For two years from the date of your original invoice from a KOBE authorized dealer, we will provide non-consumable replacement parts or components free of charge that failed due to manufacturing defects. Consumable parts such as light bulbs, filters, fuses, and oil cups are not covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies only to the original purchaser and does not extend to subsequent owner of this product. In Hawaii,
Alaska and Canada, this warranty is limited. There may be additional shipping charges for parts and service technician travel costs in remote areas or location 30 miles outside of KOBE authorized service area.

WHAT IS NOT COVERED:

1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, and oil cups.
3. Chips, scratches or dents due to abuse or misuse of the product, use of corrosive and abrasive cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service area.
6. Labor cost incurred in connection with the removal of range hood, and reinstallation of replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.

THIS WARRANTY WILL BE VOIDED BY:

1. Improper installation and failure to follow installation instructions.
2. Any repair, alteration, modification not authorized by KOBE.
3. Duct alteration, modification and connection.
4. Incorrect electric current, voltage or wiring.
5. Improper usage of the product such as commercial, outdoor or other usage other than residential indoor usage.
6. Purchasing this product from an unauthorized KOBE dealer.
7. Damaging the product due to negligence, misuse, abuse or accident.

If we determine that the warranty exclusions listed above applies or if you fail to provide all necessary documentation for warranty service, you will be responsible for all expense associated with the requested service, including parts, labor, shipping, travelling, and any other expense related to the service request.

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT KOBE RANGE HOODS SERVICE CENTER:
For the 48 contiguous states:
Email (best): customer.service@koberangehoods.com
Phone: 1-626-775-8880
Toll Free: 1-877-BUY-KOBE (289-5623)
From Alaska, Hawaii, and Canada:
Email (best): customer.service@koberangehoods.com
Phone: 1-626-775-8880

WARRANTY INFORMATION FORM
Fill in the blanks and keep this paper with the original invoice in a safe place for future service purpose.

1. Date of purchase : __
2. Model No.: __
3. Serial No.: __

For warranty service or spare parts purchase in US, contact:
KOBE Service Center
Email (best): customer.service@koberangehoods.com
Phone: 1-626-775-8880
Toll Free: 1-877-BUY-KOBE (289-5623)

For warranty service or spare parts purchase in Canada, contact:
Email (best): customer.service@koberangehoods.com
Phone: 1-626-775-8880

KOBE Range Hoods
11775 Clark Street
Arcadia, CA 91006 USA
www.koberangehoods.com

This KOBE hood is made for use in the USA and CANADA only. We do not recommend using this hood overseas as the power supply may not be compatible and may violate the electrical code of that country. Using a KOBE hood overseas is at your own risk and
will void your warranty.

VER. 240123
Information subject to change without notice.

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>