Tefal TY6837 Versatiles Cordless Handsticks Instruction Manual
- June 1, 2024
- Tefal
Table of Contents
Tefal TY6837 Versatiles Cordless Handsticks
Product Specifications
- Model Number: NC00159355/22
- Product Type: Cordless Handstick Vacuum Cleaner
- Compliance: Meets all existing standards and regulations
Safety Instructions
Read the safety instructions provided in the manual before using the product.
Keep the manual in a safe place for future reference.
Battery Safety Instructions
Ensure to follow the battery safety instructions outlined in the manual to
prevent any potential hazards.
Environment
Dispose of end-of-life appliances at an approved Service Centre to help
protect the environment.
Problems with Your Appliance?
If you encounter any issues with your appliance, refer to the following
possible causes and solutions:
- Charger becomes hot or not charging: Check charger connection; contact an Approved Services Centre if needed.
- Appliance stops during operation: Check for overheating, recharge if needed, and clean obstructed parts.
- Vacuum cleaner suction issues: Check for blockages, cleanliness of parts, and correct charger usage.
Frequently Asked Questions (FAQ)
Q: How do I know if my vacuum cleaner needs to be recharged?
A: The red LED on the product flashes during use when the appliance needs
to be recharged.
SAFETY INSTRUCTIONS
Read the safety instructions first before using your product and keep them in a safe place for future reference. For your safety, this appliance complies with all existing standards and regulations .
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This product has been designed for domestic use only. Any commercial use, inappropriate use or failure to comply with the instructions, the manufacturer accepts no responsibility and the guarantee will not apply.
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Read these safety tips carefully. The manufacturer shall not be held liable for improper use or failure to comply with these instructions.
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Your vacuum cleaner is an electrical appliance: it should be used in normal operating conditions.
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Do not use the appliance if it has been dropped and there is visible damage to it, or if it fails to function normally. In this case do not open the appliance, but contact Customer Support or an approved Service Centre.
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Repairs must only be carried out by specialists using original spare parts: it may be dangerous for users to try to repair appliances themselves. Use only guaranteed original spare parts (filters, batteries, etc.).
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Warning: [Use only with – designation – charger] WARNING: To recharge the battery, please use only the power unit (charger) and its wall-mount base included with the appliance ( page 101-103).
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Please remove the battery before discarding it.
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Please ensure that the appliance is unplugged before taking out the battery.
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Please ensure the battery is disposed of safely.
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The external flexible cable or cord of this transformer cannot be replaced; if the cord is damaged or does not work, the transformer shall be scrapped: do not use any detachable power unit (charger) other than the model provided by the manufacturer and contact Customer Support or your nearest approved Service Centre (use of a universal detachable power unit (charger) voids the guarantee)
If the pins of the plug parts are damaged, the plug-in power supply shall be scrapped. -
Never pull the electric cord to disconnect the detachable power unit (charger).
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Always switch off the appliance before maintenance or cleaning.
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Keep hair, loose clothing, fingers, and other body parts away from the appliance’s openings and moving parts, especially the rotating brush. Don’t direct the tube, the hose or the accessories towards your eyes or ears and keep away from your mouth.
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Always turn off the appliance before connecting or disconnecting the motorised brush.
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Do not touch the rotating parts without stopping and disconnecting the appliance.
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Do not vacuum wet surfaces, water or any type of liquids, hot substances, super smooth substances (plaster, cement, ashes, etc.), large sharp items of debris (glass), hazardous products (solvents, abrasives, etc.), aggressive products (acids, cleaning products, etc.), inflammable and explosive products (oil or alcohol-based).
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Never immerse the appliance in water or any other liquid; do not spill water on the appliance and do not store it outside.
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For product start-up, charging, cleaning and maintenance, please refer to the user guide.
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For countries subject to EU regulations ( marking): This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or who lack experience and knowledge if they have been given supervision or instruction concerning safe use and understand the hazards involved. Children should not be allowed to play with the appliance. Children should not clean or perform maintenance on the appliance unless they are supervised by a responsible adult. Keep the appliance and its charger out of the reach of children under 8 years old.
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For other countries not subject to EU regulations: This appliance is not designed for use by people (including children) with reduced physical, sensory or mental capabilities or by people with no prior knowledge or experience, unless they have had supervision or previous instructions relating to the use of the appliance, from a person responsible for their safety. Children must be supervised to ensure that they do not play with the appliance.
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Keep away from children.
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In case of short vacuum breaks, for safety reasons do not place the product in an unstable position (in particular by resting on a wall, on a table or on a chair backrest).
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Store the vacuum cleaner in a secure place (see user’s guide). Store the product on its charging base*.
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depending on model
PLEASE READ BEFORE USE
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The handheld vacuum cleaner is the base of the product. It can be transformed into a handstick vacuum cleaner by adding the tube and the head.
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Ensure that the voltage indicated on the rating plate of your vacuum cleaner’s charger is the same as your power supply voltage. Any connection error could cause irreversible damage to the product and invalidate the guarantee.
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The vacuum cleaner should always be put back on charge after use to ensure that it is always available with a fully charged battery and with optimal performance.
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However, it is best to unplug it in the event of prolonged absence (holidays, etc), in which case, there may be a decrease in autonomy because of self-discharging.
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Do not vacuum large items that may clog and damage the air inlet.
Depending on the model: -
Do not use the power brush on deep pile carpet, animal hair or fringes.
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Switch to „Min/ECO“ to vacuum thick or delicate carpets and rugs and fragile surfaces. Note: check regularly that the nozzle wheels are clean.
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Switch to „BOOST“ for optimum performance on all types of very dirty floors. Note: If the appliance sticks to the surface too much, switch back to „Min/ECO“.
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Do not use your vacuum without a motor protection filter.
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Do not wash the dust collector components or the motor protection filter in a dishwasher.
BATTERY SAFETY INSTRUCTIONS
- This unit contains batteries (Lithium Ion) which for safety reasons are only accessible by a professional repairer. When the battery is no longer able to hold the charge, the battery pack (Lithium Ion) should be removed. To replace the batteries, contact your nearest Approved Service Centre. Do not replace a block of rechargeable batteries with non-rechargeable batteries. To change the batteries, please contact an Approved Services Centre.
- The batteries are designed for indoor use only. Never immerse them in water. The batteries must be handled with care. Do not put batteries in your mouth. Do not let batteries touch other metal objects (rings, nails, screws, etc). You must take care not to create short circuits in the batteries by inserting metal objects at their ends. If a short circuit occurs, the battery temperature may rise dangerously and can cause serious burns or even catch fire. If the batteries leak and in case of contact, do not rub your eyes or any mucous membranes. Wash your hands and rinse your eyes with clean water. If the discomfort persists, consult your doctor.
- WARNING – The battery used in this appliance may present risk of fire or chemical burn if used incorrectly. It should not be disassembled, short-circuited or stored at < 0°C and > 45°C or incinerated. Keep out of the reach of children. Do not disassemble it or throw it in fire.
- If the appliance is to be stored unused for a long period, the batteries should be removed
ENVIRONMENT
In accordance with existing regulation, any end-of-life appliances must be taken to an approved Service Centre which will take responsibility for managing their disposal.
Let’s help protect the environment.
Your device is designed to work for many years. But when you decide to replace it, don’t forget to think about how you can help protect the environment by allowing it to be reused, recycled or recovered in some other way. Waste electrical and electronic equipment may contain harmful substances that can cause harm to the environment and human health. This label indicates that this product must not be disposed of with household waste. Take it to a collection point, to the distributor when buying a new equivalent product, or an approved service center for processing. Before disposing of the device, remove the battery and dispose of it in accordance with local laws and local arrangements. If you have any questions, please contact your product dealer who can tell you what to do.
PROBLEMS WITH YOUR APPLIANCE?
Depending on model :
PROBLEMS | POSSIBLE CAUSES | SOLUTIONS |
---|---|---|
The charger becomes hot. | This is perfectly normal. The vacuum cleaner can |
remain permanently connected to the charger without any risk.
The charger is connected but your appliance is not charging.| The charger is
not properly connected to the appliance or is faulty.| Check that the charger
is properly connected or contact an Approved Services Centre to change the
charger.
Your appliance stops during operation and the light/s flash very quickly.| Your
appliance may be overheating.| Stop the appliance and leave cool for at least
1 hour.
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The appliance has stopped after the charge light flashed.| The appliance has
lost its charge.| Recharge the vacuum cleaner.
The power brush is not working properly or makes a noise.| The rotating brush
or hose are obstructed.| Stop the vacuum and clean the parts.
The brush is worn.| Contact an Approved Service Centre to change the brush.
The belt is worn.| Contact an Approved Service Centre to change the belt.
The power brush stops during use of the vacuum cleaner.| The heat safety
device has come on.| Stop the vacuum cleaner. Check that nothing is
obstructing the rotation of the brush; if there is an obstruction, remove it
and clean the power brush, then turn on the vacuum cleaner.
Your vacuum cleaner suction is not working properly or is making a whistling
noise.| The tube or hose is partially blocked.| Unblock them the tube/hose.
The dust collector is full.| Empty it and clean it.
The dust collector is not properly fitted.| Re-position it correctly.
The suction head is dirty.| Remove the power brush and clean it.
The foam motor protection filter is full.| Clean it.
When charging the vacuum cleaner, the light(s) flash very quickly or the red
light is on.| The correct charger is not being used or the charger is faulty.|
Talk to an Approved Service Centre to change the charger.
The red LED on the product flashes during use| The suction head brush is
blocked.| Stop vacuuming and check that there is nothing blocking the rotation
of the brush.
The battery temperature is too high.| Leave the product to rest for 30
minutes. If the problem persists, replace the battery.
The tube and/or suction head connectors are dirty or damaged.| Clean the tube
and suction head connectors with a cloth.
The suction motor is not working.| Contact an Approved Service Centre to have
your appliance repaired.
Please keep this user manu
CHARGERS
Reference| Country| Reference
RH96xx/TY96xx| EUROPE| SS-2230002364
TY96xx| HK/SG/MY/UK/UAE| SS-2230002786
TY96xx| INDIA| SS-2230002753
TY96xx| KOREA| SS-2230002541
TY96xx| HK/SG/MY/UK/UAE| SS-2230003007
BATTERIES
Reference| Voltage| Reference
RH96xx/TY96xx/TY97/RH97| 22,2V| ZR009700 / RS-2230002213
CHARGERS
Reference| Country| Reference
RH98xx/TY98xx| EUROPE| SS-223002365
TY98xx| HK/SG/MY/UK/UAE| SS-223002785
BATTERIES
Reference| Voltage| Reference
RH98xx/TY98xx| 25,2V| ZR009701 / RS-2230002342
RH98xx/TY98xx| 25,2V| ZR009705/SS-2230002965
CHARGERS
Reference| Country| Reference
RH64xx/TY64xx| EUROPE| SS-7222051108
BATTERIES
Reference| Voltage| Reference
RH64xx/TY64xx| 18,5V| SS-7222064744
BATTERIES
Reference| Voltage| Reference
RH68xx/TY68xx| 18,5V| ZR009703 / SS-7222051109
CHARGERS
Reference| Country| Reference
RH99/TY99| EUROPE| SS-2230002625
RH99/TY99| HK/SG/UAE/MS/UK| SS-2230003050
CHARGERS
Reference| Country| Reference
RH99/TY99| EUROPE| SS-2230002625
RH99/TY99| HK/SG/UAE/MS/UK| SS-2230003050
CHARGERS
Reference| Country| Reference
RH11xx/TY11xx/EO11xx| EUROPE| SS-7222066728
TY11xx| MY / SG / HK| SS-7222069494
TY11xx| KOREA / THAILAND| SS-7222080029/ZD012M210075EK
BATTERIES
Reference| Voltage| Reference
RH11xx/TY11xx/EO11xx| 14.8V| SS-7222065587 / SS-7222080716 (for KOREA /
THAILAND)
CHARGERS
Reference| Country| Reference
RH20xx / TY20 xx / EO20xx| EUROPE| SS-7222068916/ZD012M250075EU
RH20xx / TY20 xx / EO20xx| MY / SG / HK| SS-7222083114 / ZD012M250075BS
RH20xx / TY20 xx / EO20xx| MY / SG / HK| SS-2230003392 / ZD012M250075BS
BATTERIES
Reference| Voltage| Reference
RH20xx/TY20xx/EO20xx| 18,5 V| ZR009704
BATTERIES
Reference| Voltage| Reference
RH9Axx/TY9Axx/EO9Axx| 25,9 V| ZR009706
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