audizio 102.237 Turn WiFi Radio Receiver Adaptor Instruction Manual
- June 6, 2024
- audizio
Table of Contents
TURIN WIFI RADIO
Ref. nr.: 102.237
Congratulations on the purchase of this Audio product. Please read this manual
thoroughly prior to using the unit in order to benefit fully from all
features.
Read the manual prior to using the unit. Follow the instructions in order not
to invalidate the warranty. Take all precautions to avoid fire and/or
electrical shock. Repairs must only be carried out by a qualified technician
in order to avoid electrical shock. Keep the manual for future reference.
- Prior to using the unit, please ask for advice from a specialist. When the unit is switched on for the first time, some smell may occur. This is normal and will disappear after a while.
- The unit contains voltage-carrying parts. Therefore do NOT open the housing.
- Do not place metal objects or pour liquids into the unit This may cause electrical shock and malfunction.
- Do not place the unit near heat sources such as radiators, etc. Do not place the unit on a vibrating surface. Do not cover the ventilation holes.
- The unit is not suitable for continuous use.
- Be careful with the mains lead and do not damage it. A faulty or damaged mains lead can cause electrical shock and malfunction.
- When unplugging the unit from a mains outlet, always pull the plug, never the lead.
- Do not plug or unplug the unit with wet hands.
- If the plug and/or the mains lead are damaged, they need to be replaced by a qualified technician.
- If the unit is damaged to such an extent that internal parts are visible, do NOT plug the unit into a mains outlet and DO NOT switch the unit on. Contact your dealer. Do NOT connect the unit to a rheostat or dimmer.
- To avoid fire and shock hazard, do not expose the unit to rain and moisture.
- All repairs should be carried out by a qualified technician only.
- Connect the unit to an earthed mains outlet (220240Vac/50Hz) protected by a 10-16A fuse.
- During a thunderstorm or if the unit will not be used for a longer period of time, unplug it from the mains. The rule is: Unplug it from the mains when not in use.
- If the unit has not been used for a longer period of time, condensation may occur. Let the unit reach room temperature before you switch it on. Never use the unit in humid rooms or outdoors.
- To prevent accidents in companies, you must follow the application guidelines and follow the instructions.
- Do not repeatedly switch the fixture on and off. This shortens the lifetime.
- Keep the unit out of the reach of children. Do not leave the unit unattended.
- Do not use cleaning sprays to clean switches. The residues of these sprays cause deposits of dust and grease. In case of malfunction, always seek advice from a specialist.
- Do not force the controls.
- This unit is with a speaker inside which can cause a magnetic field. Keep this unit at least 60cm away from the computer or TV.
- If this product has a built-in lead-acid rechargeable battery. Please recharge the battery every 3 months if you are not going to use the product for a long period of time. Otherwise, the battery may be permanently damaged. · If the battery is damaged please replace it with the battery of the same specifications. And dispose the damaged battery environment friendly.
- If the unit has fallen, always have it checked by a qualified technician before you switch the unit on again.
- Do not use chemicals to clean the unit. They damage the varnish. Only clean the unit with a dry cloth.
- Keep away from electronic equipment that may cause interference.
- Only use original spares for repairs, otherwise serious damage and/or dangerous radiation may occur.
- Switch the unit off prior to unplugging it from the mains and/or other equipment. Unplug all leads and cables prior to moving the unit.
- Make sure that the mains lead cannot be damaged when people walk on it. Check the mains lead before every use for damages and faults!
- The mains voltage is 220-240Vac/50Hz. Check if the power outlet matches. If you travel, make sure that the mains voltage of the country is suitable for this unit.
- Keep the original packing material so that you can transport the unit in safe conditions.
This mark attracts the attention of the user to high voltages that are
present inside the housing and that are of sufficient magnitude to cause a
shock hazard.
This mark attracts the attention of the user to important instructions
that are contained in the manual and that he should read and adhere to.
The unit has been certified CE. It is prohibited to make any changes to the
unit. They would invalidate the CE certificate and their guarantee!
NOTE: To make sure that the unit will function normally, it must be used
in rooms with a temperature between 5°C/41°F and 35°C/95°F.
Electric products must not be put into household waste. Please bring them to a
recycling center. Ask your local authorities or your dealer about the way to
proceed. The specifications are typical. The actual values can slightly change
from one unit to the other. Specifications can be changed without prior
notice.
Do not attempt to make any repairs yourself. This would invalidate your
warranty. Do not make any changes to the unit. This would also invalidate your
warranty. The warranty is not applicable in case of accidents or damages
caused by inappropriate use or disrespect of the warnings contained in this
manual. Audio cannot be held responsible for personal injuries caused by the
disrespect of the safety recommendations and warnings. This is also applicable
to all damages in whatever form.
UNPACKING INSTRUCTION
CAUTION! Immediately upon receiving the product, carefully unpack the
carton, check the contents to ensure that all parts are present, and have been
received in good condition. Notify the shipper immediately and retain the
packing material for inspection if any parts appear damaged from shipping or
the package itself shows signs of mishandling. Save the package and all
packing materials. In the event that the product must be returned to the
factory, it is important that the product be returned in the original factory
box and packing. If the device has been exposed to drastic temperature
fluctuation (e.g. after transportation), do not switch it on immediately. The
arising condensation water might damage your device. Leave the device switched
off until it has reached room temperature.
POWERSUPPLY
On the label on the backside of the product is indicated on this type of power
supply must be connected. Check that the mains voltage corresponds to this,
all other voltages than specified, the light effect can be irreparably
damaged. The product must also be directly connected to the mains and may be
used. No dimmer or adjustable power supply.
** Always connect the device to a protected circuit (circuit breaker or
fuse). Make sure the device has an appropriate electrical ground to avoid the
risk of electrocution or fire.
CONTROLS**
- TFT color screen 2.4″
- IR Sensor Receives infrared signal from the remote control.
- Line output jack 3.5 mm Connect to external powered speaker/amplifier
- DC Input Jack 5Volt / 1A
- Lan-Jack 10Mbps RJ45 connector 6. Powerswitch Press the button to turn it on/off.
REMOTE CONTROL : Press to toggle between Standby and Operation
(applicable only when Standby is enabled with power connected to the radio)
: Mute
0-9 : Input index number on the list/input characters for WiFi password
: Preset the current playing station to Favorite
: Cursor up
: Cursor left / back to the previous menu
: Alarm button
ZZ² : Sleep Timer
Mode: Switch between Internet radio / BT / Media Centre
: Main Menu
: The previous station on the list/previous track on BT/Media Centre
Local: Access the local station list (Local area set up in Configuration)
** : Recall the favorite list
OK : Confirm button
: Cursor right
: Cursor down
Vol+ : Volume up
Vol- : Volume down
EQ** : Equalizer
: Next station on the list/next track on BT / Media Centre
: Play/pause for BT / Media Centre Play/stop for Internet radio Dimmer
: Access the Dimmer menu to adjust the brightness of the display Info
: Quick access to Network and System information
USING REMOTE CONTROL
On the alphanumeric keypad, press the button repeatedly to cycle through the characters assigned to each button. Refer to the following list. To input a character, highlight it and press the [ ] button to confirm and input the next character. When it comes to the last character of the password, press [OK] to complete the entry.
- Button 1: 1 and different kind of symbols !@#$%^&*()_+[]{};:'”|,./<>?
- Button 2: 2ABCabc
- Button 3: 3DEFdef
- Button 4: 4GHIghi
- Button 5: 5JKLjkl
- Button 6: 6MNOmno
- Button 7: 7PQRSpqrs
- Button 8: 8TUVtuv
- Button 9: 9WXYZwxyz
- Button 0: 0
BEFORE YOU START
Please ensure the following is ready: You have a broadband internet
connection. A wireless broadband router is connected to the internet
successfully. The radio supports Wireless B, G and N connection (Wireless N
router can also be used with the setting on B or G). You know the Wired
Equivalent Privacy (WEP) or Wi-Fi Protected Access (WPA) data encryption
code/password. You need to key in the correct code when the radio is connected
to the wireless router for a network connection. If you do not know the
code/password, please contact the person/technician who set up the
router/network for you. The radio can work via a Wireless network connection
(Wi-Fi connection) and wired connection (ethernet RJ45).
TO STARTUP
-
Remove internet radio tuner (called Tuner hereafter) from the package box.
-
Plugin the DC adapter and switch the Power on/off switch (on the rear cabinet) to ON. Press [ ] button on the remote to turn the radio on.
Caution: Use only the adaptor supplied with the radio. Connecting a power supply with a different rating will cause permanent damage to the radio and maybe hazardous. -
The Tuner is intended to connect with an external powered speaker. It does not have an amplifier and speaker driver built-in. Please connect your stereo through the Audio output located on the rear panel of the Tuner for listening.
NETWORK SETUP
The Internet connection can be set up via Wired LAN or Wireless LAN (WiFi).
Your Radio requires a broadband Internet connection through wired Ethernet or
WiFi. The easiest way is to use a CAT 5 or CAT 6 cable to connect through
wired Ethernet to a Wifi router, which connects to an Adsl modem or a cable
modem provided by your ISP. WPS connection is available if your router has a
WPS button. To configure the network via the remote app, see [under Wi-Fi
Network > Add AP (SmartConfig)] for more details. Wired LAN (Ethernet) For
Wired Ethernet connection to a router with DHCP enabled, the network
configuration for Internet connection is automatically done and the Radio can
be used for Internet radio and UPnP sharing without user interaction. When the
network is connected, the Ethernet icon will appear on the top left corner.
Wireless LAN (Wi-Fi)
-
If this is first-time use, the Configure Network wizard will be displayed. Choose Yes to start configuring the network. Press the [ ] button to highlight Yes and press [OK] to confirm.
-
Select Add/Remove AP from the list, use the [ / ] button to scroll and press OK to confirm, then choose Add AP (Scan):
-
It will start scanning the Wi-Fi networks available. Scroll to your network and press [OK] to confirm. If your wifi network has a password protected, it will ask you to enter the passphrase/password.
Note: The password is case-sensitive. Please consult with the one who set
up your network if you don’t know the password.
When the Wi-Fi connection is successful, the Association Complete will be
shown briefly. The wifi signal bar will appear on the top left corner of the
display:
OVERVIEW OF FEATURES AND FUNCTIONS
Press [ ] to enter the main menu or the on the remote control. Scroll by
rotating the [Tune/Select] knob or the [ [ / ] ] button on remote:
My Favorite – To show the list of favorite stations which have been
assigned to the presets. There are up to 99 presets available.
Internet Radio – Start exploring the worldwide radio stations and music
here.
Media Centre – You can browse and stream music from your network via UPnP
or DLNA Compatible devices.
BT – BT playback, to play the audio stream (receive) from another BT
enabled device after pairing/connecting each other.
Alarm – An alarm clock. Two-alarm settings are available.
Sleep Timer – Enable the timer to turn the radio in standby after the
selected time elapsed.
Configuration – More options/settings available to personalize as you
desire.
INTERNET RADIO
On the main menu, choose Internet Radio and you will find the options below:
Skyline
Select Skytune to start enjoying thousands of radio stations over the world.
You can filter your search by Region, Music genre, and talks. The Local Radio
let you access quickly the stations available in your local area through an
internet connection.
Note: You can change the Local Radio area under Configuration> Local
radio setup.
When you scroll along with the list of Globe All and want to quickly reach a
certain point of the long list, input the index number on the remote control
to quickly jump to that point. For example, on the remote control, input 28
and press OK, it will highlight station no. 28.
Search
Instead of browsing the radio station list, you can input a few characters of
the desired station to filter out / shortlist the stations.
History
The radio memorizes the stations you have listened to up to 99 stations. If
you have listened to more than 99 stations, it will supersede the first
station that you have listened to. Start playing internet radio
When a radio station starts playing, more radio information can be displayed.
Press the [ ] button in the state of the playing screen below:
Every time you press the [ ] button, it will show various information at a
time such as the streaming bit rate, name of the song, artist name (if
available), the big-time clock and the radio’s station logo (if available):
My Favorite
This is to show the list of your Favorite stations which have been assigned to
the presets.
Preset a station
When a radio station is playing, press the [ ] button on the remote control or
press and hold the [ ] on the unit, you will see the icon appears as below. It
means the station is added to the Favorite list.
The newly added station will always show in the last item on the Favorite
list. You can store up to 99 presets.
There are 4 dedicated preset buttons to quickly access the top 4 favorite
stations. Press and hold the numeric button on the radio unit to preset the
channel.
Recall a station
Press the button on the remote control or press the [ ] briefly on the radio
unit to recall the list of presets, or navigate to My Favourite on the main
menu and select it to confirm.
Edit your favorite list
On the Favorite list, choose the radio station you want to edit then press the
[ the Edit menu with the following options:
- Move down – To move down the ranking of a station
- Move up – To move up the ranking of a
- Delete – To delete a particular station
MEDIA CENTRE
The device supports UPnP and is DLNA-compatible. This provides the opportunity
to stream music from your network. However, this requires you to have a
compatible device in your network that can function as a server. This can be
e.g., a network hard drives or a conventional PC with e.g., Windows 8 via
which access to the shared folder or media sharing is permitted. The folders
can then be browsed and played on the radio.
Note: Please make sure your computer laptop is on the same Wi-Fi network
as the Radio before you start using this function.
Music streaming
- Once the UPnP/DLNA compatible server is configured to share media files with your radio, you can start music streaming.
- On the main menu, select Media Centre and choose UPnP.
- It may take a few seconds for the radio to complete the scan for available UPnP servers. If no UPnP servers are found, it will show Empty List.
- After a successful scan is done, select your UPnP server.
- The radio will show the media categories available from the UPnP server, e.g. ‘Music’, ‘Playlists’ etc.
- Choose the media files that you wish to play. You can set the mode of playback under Configuration > Playback setup.
My Playlist
- You can make your own playlist for the UPnP music files. Choose and highlight the song you want to add to the playlist, press and hold the [Dial/Select] knob, or press and hold the [OK] button on the remote until the sign appears. The song will be added to
Clear My Playlist
Remove all songs in “My Playlist” to allow a new playlist to be prepared.
Note: If you have DLNA compatible servers available, follow the steps described above to browse the audio files from DLNA compatible devices on the radio to play.
BT PLAYBACK
Before transmission between your BT device and the radio is possible, both
devices must be coupled. This process is called “pairing”. The radio is served
as a receiver, to receive music stream to play on the radio.
If you have already coupled to a BT device before, this connection will be
restored automatically when both devices are in range and BT operation has
been selected on the radio. “Pairing” does not have to be repeated. This
function may need to be activated in your BT device, however.
- Push the [ ] button to display the selection menu for the different operating modes.
- Use the [/] button to select the operating mode BT and press [OK].
- Switch your BT device to which you want to connect the radio and activate the pairing mode here. The device scans for BT devices in the reception range.
- When the radio is found, your BT device shows its name Audizio Turin-XXXX (the XXXX is an identification code for your radio unit).
- Select the radio on your BT device.
- Start playback on your BT device.
- Playback now takes place using the radio.
Note: If that music is not loud enough, you can turn up the ”BT Gain” in the configuration menu.
ALARM SETTING
- Choose Alarm from the main menu or press the [Alarm] button on the remote control.
- Select either Alarm 1 or Alarm 2, choose Turn on to activate the Alarm.
- Follow the alarm wizard instructions to set the alarm.
- The wizard will guide you through the settings below:
Time – Set the time for the alarm.
Sound – You can choose Wake to Tone, My Favourite as the alarm source.
Repeat – You can schedule the alarm as you desire: every day, Once or multiple
days.
Alarm Volume – Adjust the volume of the alarm as you like by rotating the
[Dial/Select] knob or [ / ] button on the remote.
Alarm duration – Set the duration of the alarm from the preset options ranging
from 30 to 180 minutes. The radio will be turned to standby when the selected
duration of time is due.
After the above settings are completed, press the [/ ] button to exit and make
sure the Alarm is turned on. You will see the Alarm icon appearing on the
display if it is activated.
Stopping Alarm When the alarm goes off, press the [ ] to stop the alarm.
SLEEP TIMER SETTING
You can set the timer to let the radio turns off after the selected time
elapsed in the range of 15 minutes to 180 minutes.
Press the [ ZZ ] button on the remote control to set the timer. You will
see the icon appearing on the display if the timer is set.
CONFIGURATION
Here you will find the complete settings/options available to configure your
own radio. On the main menu, navigate to the Configuration setting. Press OK
and you will see a list of options available.
Network
-
Network Options
Always on: The WLAN function remains switched on (faster access when switching from other modes of radio). Auto-off in the 30s: The WLAN function shuts down after 30 seconds when not in use (to save energy). -
Wi-Fi Channels
Not all Wi-Fi channels are available in every country. There may be variations between different countries. Therefore it is necessary to choose the Wi-Fi channels to ensure the Wi-Fi performs satisfactorily.
We have already set the channels according to the requirement in different countries. Choose the country you are staying from the list to get the correct channel. · Add / -
Remove AP Add AP – It will scan out a list of routers around.
-
Add AP (WPS button) – Choose this option to connect your Wi-Fi router via WPS if the router has a WPS button.
-
Remove AP – If you have already added a router and want to remove it, choose this option.
Note: Always bring the radio within 2 meters of the Wi-Fi router for setup. -
AP
If you have added more than one router on the radio and want to switch to another one, select this option to change. -
Signal
This is to show the strength of the Wi-Fi signal of the Wi-Fi router as received by radio. Usually, signal levels lower than -70dBm is at the weaker level and if it affects the reception of your radio, you may need to optimize the router location or check any problem of the router itself. -
IP
The IP is set Dynamic by default. Select to change Fixed IP according to your network condition. -
DNS
The DNS is set Dynamic by default. Select to changeDNS according to your network condition.
LAN Network Connect the Tuner’s Ethernet port to one of the LAN ports in a
router or Wi-Fi router using CAT 5 or CAT 6 cable. If your Router or Wi-Fi
router is DHCP-enabled (recommended), you don’t have anything to set up and
the Tuner will connect to the Internet with the parameters automatically
assigned by the Router/Wi-Fi router.
Use the remote control for configuration if you want to use a fixed IP, scroll
to IP:[Dynamic] and press [OK]. Choose Fixed. Press the [ ] button, you can
then enter the IP, press [ / ] to tune to the required numbers:
xxx.xxx.xxx.xxx. Switch among the 4 groups by pressing [ / ] . When done,
press OK. Scroll to GW and NM to do the same. You can also choose to use a DNS
server other than the one from the DHCP server. Scroll to DNS and do the same.
Note: Use DHCP to get the network parameters unless you are familiar with the
network setup.
Date and Time
The radio will set your local time automatically after the internet connection
is completed. If you want to do a manual setting, change it by the following
options:
-
Time zone
Auto-set Time Zone: This option is set by default. Manual-set Time Zone: Choose this option if you want to set the time in another region. Choose and highlight the region/city you prefer and press OK to confirm. Coupled with NTP (use network time) and DST (Daylight time saving) will be adjusted automatically if you choose to use network time (NTP). -
Set Time Format
Choose either 12-hour or 24-hour notation you prefer. -
Set Date Format
-
DST (Day Light Saving) Enable on/off
-
NTP (Use network time)
NTP is designed to synchronize a device’s clock with a time server. Your radio will synchronize the time server by default every time it powers up and connects to Internet. This ensures a very high degree of accuracy in the radio’s clock. You can change to use another time server by inputting the URL address (see below NTP server). You can choose “Do not use network time” if you don’t want it to. If you choose not to use NTP for clock synchronization, highlight the NTP (Network time protocol) and press OK to make the change. You will see the Set Date & Time appearing on the menu. Select it and adjust the date and time as you desire. -
NTP Server
NTP is designed to synchronize a device’s clock with a time server. Here it shows the server being used for the radio.
Language
The default language is English, you can choose other languages as preferred.
Scroll with the [ / ] buttons on remote or [Dial/Select] knob to the item with
and press OK. Scroll to highlight and press [OK] to select your language of
choice. English, French, Spanish, Italian, German, Dutch, Polish, Russian, and
Simplified Chinese are available.
Local Radio
The radio is set by default to detect the radio stations in your local area
automatically through an internet connection and these stations can be
accessed by a press of [Local] button on the remote. You can also set Local in
another region if you want. Highlight the Local Radio and press [OK]. Choose
Manual-set Local radio to change the region setting.
Playback Setup
This is to set the mode of playback under UPnP/DLNA compatible streaming:
Repeat All, Repeat Once or Shuffle.
Resume Play Options
-
Resume once ready
This is set by default. The radio will resume playing the last played station when it is powered on the next time. -
Stay at home
Choose this option if you want the radio to stay on the Home screen without playing anything when it is powered on the next time.
Power-On Options
This is to select the state of the radio after a power reset or power cut,
whether to return to the Standby mode or return to the state of the setting
selected from the above “Resume play options”.
Dimmer,
You can set the backlight level for the display as you prefer. There are two
settings: Mode and Level
-
Mode – Normal or Power Saving
Normal – the display will stay with the same level of brightness all the time without dimming down.
Dim – the display will dim down after 20 seconds if no operation is made on the radio. -
Level – Bright and Dim
Bright – This is to adjust the level of brightness in Normal mode.
Dim – This is to adjust the level of brightness in Dim mode. -
Dimmer in Standby
When the radio is in Standby, press the [ / ] button to adjust the backlight level at your preference which you feel comfortable especially during nighttime.
EQ(Equaliser)
Various music genres can be set.
Buffer Time
Sometimes you may experience uneven playback of the internet radio. This can
happen if the internet connection is slow or network congestion occurs. To
help improve the situation, you can choose a longer buffer time to get a few
seconds of radio stream before beginning to play.
The default value is 2 seconds. You can choose 5 seconds if you prefer to have
a longer buffering time.
BT Gain
If your BT sound is not loud enough or just too loud, you can set it here.
Standard this is +9db but is fully adjustable between 0,3,6,9,12 Db
Information
View the Network and System Information of your radio. To access quickly to
this information, press the [Info] button on the remote control. When you use
your PC to manage the My favorite stations, you have to use the IP address and
you can view this info from here. Then type in the IP address Configuration >
Info > Network > IP ) to your PC’s browser input window.
Reset to Default
You can do the reset to clear all the settings and return to default settings.
Please note all the Station presets, Settings and configurations will be
erased after you have performed the Reset.
REMOTE CONTROL VIA PC / SMARTPHONE**
Experience an easy way to control tuning internet radio channels and manage
your favorite list via PC or Smart phone’s web browser. The supported browsers
are Internet Explorer and Chrome.
-
Connect your PC or Smartphone to the same Wi-Fi network as your radio.
-
Visit www.skytune.net
-
On the home page, click “Browse/Search”
-
Browse or enter the name to search the radio channel, a list of internet radio channels will be displayed.
-
Click the ” ” symbol
It will prompt you whether to “Add Favourite” or “Listen to Station”. Enter
the IP address of your radio (e.g. 192.168.1.11):
The IP address can be located on the radio unit as follow:
-
On the remote control, press the [Info] button, choose Network, and scroll to IP to view the IP address
-
On the radio, return to the main menu. Navigate to Configuration > Information > Network Information > IP -Select “Listen to Station”, click “Send” and the radio unit will switch playing the channel, and the “My Favourite” page will pop up on the web browser.
You can then choose to add the playing station to your favorite or manage your list by other edit options. Any changes will synchronize to the radio unit immediately. You can also add the radio channel if you know the published audio stream URL with the streaming format as follow:- Audio formats: MP3, AAC, AAC+
- Stream formats: Shoutcast, Icecast (HTTP, HTTPS) and HLS
- Playlist formats: PLS, M3U
- Sampling frequency: 44.1 kHz and 48 kHz
HELPFUL TIPS
- If the Internet Radio keeps re-buffering radio station: The Internet Radio is streaming the data from the radio station via your broadband connection, if there is a high error rate on your broadband connection, or the connection is intermittent, then it will cause the Internet Radio to pause until the connection is re-established and it has received enough data to start playing again. If your Internet Radio keeps stopping, please check the DSL modem to ensure that the Broadband line is not suffering a high error rate or disconnections. If you are experiencing these problems, you will need to contact your broadband supplier.
- What is Buffering? When playing a stream, the Internet Radio/Media player, downloads a small amount of the stream before it starts playing. This is used to fill in any gaps in the stream that may occur if the internet or the wireless network is busy. The Internet Radio streams music data from the PC while you are listening. If a stream gets blocked or experiences Internet congestion while transferring it may stop/interfere with the quality of play. If this happens, check your internet connection speed- it must be faster than the speed of the streams.
- My radio is working but some stations cannot be played. The problem may be due to one or more of the followings:
a) The radio station is no longer broadcasting.
b) The radio station has reached the maximum allowed number of simultaneous listeners.
c) The radio station has changed the stream arrangement and the link is no longer valid.
d) The radio station is not broadcasting at the time of the day (not all stations are broadcasting 24 hours throughout the day).
e) The Internet connection between your radio and the radio station server is too slow or unstable to support the data rate of the broadcast.
TROUBLESHOOTING
Problem | Cause | Solutions |
---|---|---|
Cannot connect to Wi-Fi network | Network down | Confirm that a Wi-Fi or |
Ethernet Wired connected PC can access the internet (i.e. can browse the web)
using the same network.
•Check that a DHCP server is available, or that you have configured a static
IP address on the radio.
•Check that your firewall is not blocking any outgoing ports. As a minimum,
the radio needs access to UDP and TCP ports 80,443 and 8008, DNS port 53.
Router restricts access to listed MAC addresses| Obtain the MAC address from
Configuration > Information > Network > Wi-Fi MAC and add to the allowed
equipment list on your access point.
Note: The radio has separate MAC addresses for wired and wireless networks.
Insufficient Wi-Fi signal strength| Check the distance to the router; see if a
computer can connect to the network in this location
•Optimize the distance of the router’s location
Unknown encryption method| Change encryption method on the router. The radio
supports WEP, WPA, WPA2
Firewall preventing access| Windows Media Player:
varies — non-Microsoft firewalls may require configuration for UPnP.
If your radio can connect to the network successfully but is unable to play
particular stations| | •The station is not broadcasting at this time of the
day (remember it may be located in a different time zone).
•The station has too many people trying to attach to the radio station server
and the server capacity is not large enough.
•The station has reached the maximum allowed number of simultaneous listeners.
•The update of the link is done regularly. To get the updated list of
stations, please access from Internet radio > Skytune. If case a particular
stream is still not working, please contact us or Skytune to report the case.
No sound| | Please check if the playback is stopped. Press the OK button on
the remote to
resume playback.
•Adjust the volume
•Check if other radio stations have the same problem or just happened on a
particular station.
If external speaker is connected to the lineout jack:
•Adjust the volume level of the external powered speaker.
•Please check if the power of the external powered speaker is switched on.
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