SAMSUNG CU8500 Crystal 4K UHD Smart TV User Guide
- June 16, 2024
- Samsung
Table of Contents
- CU8500 Crystal 4K UHD Smart TV
- Product Information
- Specifications:
- Connections
- Smart Features
- TV Viewing
- Picture and Sound
- System and Support
- Channel and Broadcast Issues
- External Device Connectivity Issues
- Network Issues
- Anynet+ (HDMI-CEC) Issues
- How do I register my product?
- Where can I find instructions for visually impaired users?
CU8500 Crystal 4K UHD Smart TV
Product Information
Specifications:
- Model: [Model]
- Serial No: [Serial No]
Product Usage Instructions
Connections
To set up your TV, follow the steps below:
-
Connect an Antenna (Aerial) to the TV using the provided cable.
(Refer to page 8 for detailed instructions) -
Connect your TV to the network. (Refer to page 12 for detailed
instructions) -
Display your mobile device screen on the TV. (Refer to page 14
for detailed instructions) -
Connect external devices to the TV using the appropriate
cables. (Refer to page 16 for detailed instructions) -
Switch between external devices connected to the TV. (Refer to
page 19 for detailed instructions)
Smart Features
Make the most of your TV’s smart features with the following
instructions:
-
Using Smart Hub (Refer to page 37 for detailed
instructions) -
Using Ambient Mode (Refer to page 42 for detailed
instructions) -
Using Art Mode (Refer to page 48 for detailed
instructions) -
About the Media Home Screen (Refer to page 55 for detailed
instructions) -
About the Menu Home Screen (Refer to page 58 for detailed
instructions) -
Using a Samsung account (Refer to page 62 for detailed
instructions) -
Using Workspace (Refer to page 65 for detailed
instructions) -
Using the Apps Service (Refer to page 71 for detailed
instructions) -
Using the e-Manual (Refer to page 75 for detailed
instructions) -
Using the Internet (Refer to page 77 for detailed
instructions) -
Using SmartThings (Refer to page 78 for detailed
instructions)
TV Viewing
Enhance your TV viewing experience with the following
instructions:
-
Using the Guide (Refer to page 102 for detailed
instructions) -
Recording Programmes (Refer to page 105 for detailed
instructions) -
Setting Up Schedule Viewing (Refer to page 108 for detailed
instructions) -
Using Timeshift (Refer to page 109 for detailed
instructions) -
Using the Channel List (Refer to page 110 for detailed
instructions) -
Using a Personal Favourites List (Refer to page 115 for
detailed instructions)
Picture and Sound
Adjust the picture and sound settings according to your
preferences:
-
Using Intelligent Mode (Refer to page 122 for detailed
instructions) -
Adjusting the Picture Quality (Refer to page 124 for detailed
instructions) -
Configuring a Sound Mode and Expert Settings (Refer to page 132
for detailed instructions)
System and Support
Manage the system settings and utilize support functions:
-
Using the Time Functions and the Timers (Refer to page 136 for
detailed instructions) -
Using the Power and Energy Saving Functions (Refer to page 139
for detailed instructions) -
Using the Panel Care Functions (Refer to page 141 for detailed
instructions) -
Updating the TV’s Software (Refer to page 142 for detailed
instructions) -
Using the Parental Settings function (Refer to page 143 for
detailed instructions) -
Audio and Video Functions for the Visually or Hearing Impaired
(Refer to page 144 for detailed instructions) -
Using Voice Features (Refer to page 149 for detailed
instructions)
Troubleshooting
Channel and Broadcast Issues
If you encounter issues related to channels and broadcasts,
refer to the following:
-
Weak or No Signal displayed in TV mode or cannot find channel.
(Refer to page 192 for troubleshooting steps) -
The TV is not receiving all channels. (Refer to page 192 for
troubleshooting steps) -
The subtitles are not provided on a digital channel. (Refer to
page 192 for troubleshooting steps) -
Broadcasting is deactivated. (Refer to page 192 for
troubleshooting steps)
External Device Connectivity Issues
If you are facing issues with connecting external devices, refer
to the following:
-
The Mode Not Supported message appears. (Refer to page 193 for
troubleshooting steps) -
The video is OK but there is no audio. (Refer to page 193 for
troubleshooting steps) -
I want to connect to a PC and mobile device via screen
mirroring. (Refer to page 193 for troubleshooting steps) -
No screen appears when connecting the TV to an external device.
(Refer to page 194 for troubleshooting steps) -
I want to connect to a Bluetooth speaker. (Refer to page 194
for troubleshooting steps) -
The PC screen does not appear or it flickers. (Refer to page
194 for troubleshooting steps)
Network Issues
If you are experiencing network-related issues, refer to the
following:
-
Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network. (Refer to
page 195 for troubleshooting steps) -
Wired network connection failed. (Refer to page 195 for
troubleshooting steps) -
Connected to a local network, but not to the Internet. (Refer
to page 195 for troubleshooting steps)
Anynet+ (HDMI-CEC) Issues
If you encounter issues with Anynet+, refer to the
following:
-
What is Anynet+? (Refer to page 196 for more information)
-
Anynet+ does not work. The connected device is not displayed.
(Refer to page 196 for troubleshooting steps) -
I want to start Anynet+. I also want the connected devices to
turn on when the TV is turned on. (Refer to page 196 for
troubleshooting steps) -
I want to exit Anynet+. It is inconvenient to turn on other
devices because the TV also turns on. It is inconvenient because
the connected devices (e.g. set-top box) turn off together. (Refer
to page 197 for troubleshooting steps) -
The message Connecting to Anynet+ device… or Disconnecting
from Anynet+ device appears on the screen. (Refer to page 197 for
troubleshooting steps)
FAQ
How do I register my product?
To receive complete service, please register your product at
www.samsung.com.
Where can I find instructions for visually impaired users?
You can find instructions for visually impaired users by
selecting the Menu Learning Screen link below:
User guide
Thank you for purchasing this Samsung product. To receive more complete service, please register your product at
www.samsung.com
Model
Serial No.
To directly go to the page that provides instructions on how to use the manual for visually impaired users, select the Menu Learning Screen link below. “Menu Learning Screen” Link
Contents
Guide
Connections 6 Connection Guide 7 Connecting an Antenna (Aerial) 8 Connecting
to the network 12 Displaying your mobile device screen on the TV 14 Connection
Cables for External Devices 16 Switching between external devices connected to
the TV 19 Connection Notes
Remote Control and Peripherals 22 About the Samsung Smart Remote (QLED TV /
S8C/S9C Series / The Frame / CU8 Series / CU77 model) 25 About the Remote
Control(CU7 Series)(except for CU77 model) 28 Connecting the Samsung Smart
Remote to the TV 29 Controlling External Devices with a Samsung Remote Control
– Using the Universal remote setup 29 Learn how to use Samsung Smart Remote 30
Using Anynet+ (HDMI-CEC) 31 Controlling the TV with a Keyboard, Mouse or
Gamepad 35 Entering Text using the On-Screen Virtual Keyboard
Smart Features 37 Using Smart Hub 42 Using Ambient Mode 48 Using Art Mode 55
About the Media Home Screen 58 About the Menu Home Screen 62 Using a Samsung
account 65 Using Workspace 71 Using the Apps Service 75 Using the e-Manual 77
Using the Internet 78 Using SmartThings
83 Playing pictures/video/music 89 Using Multi View 91 Using Bixby 95 Using
the Game Bar 101 Using Auracast
TV Viewing 102 Using the Guide 105 Recording Programmes 108 Setting Up
Schedule Viewing 109 Using Timeshift 110 Buttons and functions available while
recording a programme or Timeshift 112 Using the Channel List 114 Using the
channel edit function 115 Using a Personal Favourites List 116 TV-Viewing
Support Functions
Picture and Sound 122 Using Intelligent Mode 124 Adjusting the Picture Quality
128 Picture Support Functions 129 Setting the Viewing Environment for External
Devices 132 Configuring a Sound Mode and Expert Settings 134 Using the Sound
Support Functions
System and Support 136 Using the Time Functions and the Timers 139 Using the
Power and Energy Saving Functions 141 Using the Panel Care Functions 142
Updating the TV’s Software 143 Using the Parental Settings function 144 Audio
and Video Functions for the Visually or Hearing Impaired 149 Using Voice
Features 149 Using Other Functions
Precautions and Notes 151 Before Using the Recording and Timeshift Functions 152 Supported broadcasting audio options 153 Read Before Using Apps 154 Read Before Using the Internet Function 156 Read Before Playing Photo, Video or Music Files 173 Read After Installing the TV 174 Supported Resolutions for UHD Input Signals 175 Resolutions for Input Signals supported by 8K models (QN7**C Series or higher) 176 Supported Resolutions for FreeSync (VRR) 177 Read Before Connecting a Computer (Supported Resolutions) 180 Supported Resolutions for Video Signals 182 Read Before Using Bluetooth Devices 183 Licences
Troubleshooting
Picture Issues 184 The screen is flashing or has become dark 184 The picture
is not bright, or the picture colours do not look clear 185 The picture
colours are black and white or do not look the way they should look 185 The TV
automatically turns off by itself 185 TV (The Frame TV) cannot be turned off.
186 Unable to power on 186 The TV remains on or does not turn on
automatically. 186 Unable to find a Channel 187 The TV image does not look as
good as it did in the store. 187 Displayed video looks blurry 187 The picture
is distorted. 187 There is a dotted line on the edge of the screen. 188 The
picture won’t display in full screen. 188 The Subtitle function in the TV menu
is deactivated. 188 Subtitles appear on the TV screen. 188 The HDR of the
connected external device turns off.
Sound and Noise Issues 189 How can I connect an audio device to the TV? 189
There is no sound or the sound is too low at maximum volume. 189 The picture
is good but there is no sound. 190 HDMI (eARC/ARC) is connected, and there is
no sound. 190 The speakers are making an odd sound. 190 The sound is
interrupted. 190 Whenever a function is used on the TV or the channel is
changed, the TV voices the activity. The TV explains in voiceover the video
scenes displayed on the screen. 191 The TV audio is not being played through
the Soundbar or A/V receiver. 191 The sound is not heard clearly. 191 The
volume of the external device cannot be adjusted. 191 I want to turn the TV
and audio device off and on at the same time.
Channel and Broadcast Issues 192 “Weak or No Signal” displayed in TV mode or
cannot find channel. 192 The TV is not receiving all channels.
192 The subtitles are not provided on a digital channel.
192 Broadcasting is deactivated.
External Device Connectivity Issues 193 The “Mode Not Supported” message
appears.
193 The video is OK but there is no audio.
193 I want to connect to a PC and mobile device via screen mirroring.
194 No screen appears when connecting the TV to an external device.
194 I want to connect to a Bluetooth speaker.
194 The PC screen does not appear or it flickers.
Network Issues 195 Wireless network connection failed. Unable to connect to a
wireless access point. Unable to connect to the network. 195 Wired network
connection failed.
195 Connected to a local network, but not to the Internet.
Anynet+ (HDMI-CEC) Issues 196 What is Anynet+?
196 Anynet+ does not work. The connected device is not displayed.
196 I want to start Anynet+. I also want the connected devices to turn on when
the TV is turned on.
197 I want to exit Anynet+. It is inconvenient to turn on other devices
because the TV also turns on. It is inconvenient because the connected devices
(e.g. set-top box) turn off together.
197 The message “Connecting to Anynet+ device…” or “Disconnecting from Anynet+
device” appears on the screen.
197 The Anynet+ device won’t play.
Remote Control Issues 198 The remote control does not work.
198 External devices cannot be operated with the TV remote control.
Recording Issues
199 The Timeshift or recording function cannot be used. 199 Cannot record
videos received from an external device or
Samsung TV Plus. 199 The “Format Device” message appears when the Timeshift
or recording function is used. 199 The recorded files on the TV are not played
back on a PC.
Apps 200 I cannot find the app I want. 200 I launched an app, but it’s in a
different language. How can I change the language? 200 The app does not work
properly. Its image quality is poor. 200 The Smart Hub Home Screen keeps
appearing whenever you turn on the TV.
Media Files 201 Some files are interrupted during playback. 201 Some files
can’t be played.
Voice Assistant Issues 202 The microphone is off. 202 Bixby answers although I
did not call it. 202 I spoke “Hi, Bixby” but Bixby does not answer. 202 Voice
recognition does not work with the Samsung Smart Remote unlike other features.
There is no response even if the Voice Assistant button is pressed. 203 During
voice recognition, the heavy load message appears and the function does not
work. 203 I want to see weather information of the desired area.
Other issues 204 The TV is hot. 204 The TV smells like plastic. 204 The
settings are lost after 5 minutes or every time the TV is turned off. 204 The
TV is tilted to the side. 204 The stand is wobbly or crooked. 205 I want to
know how to attach and remove the TV stand. 205 A POP (TV’s internal banner
ad) appears on the screen. 205 The TV is making a popping noise. 205 The TV is
making a humming noise.
205 The TV narrates the screen events in voice-over.
Diagnosing TV operational issues 206 Self Diagnosis 207 Cannot select
Broadcast Signal in Self Diagnosis. 207 Reset Smart Hub 207 Reset picture 207
Reset sound
Getting Support 208 Getting support through Remote Management 208 Finding the
contact information for service 208 Requesting service
Accessibility Guidance
Menu Learning Screen 209 Using the Remote control 211 Using the accessibility
menu 216 Using the TV with Voice Guide on 218 Using the guide 221 Using
Schedule Viewing 222 Using the Channel List 224 Recording 227 Using Smart Hub
230 Launching the e-Manual 231 Using Bixby
Guide
Learn how to use various features.
Connections
You can watch live broadcasts by connecting an antenna cable to your TV and
can get access to the network by using a LAN cable or wireless access point.
Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected
to the TV.
Menu Connected Devices Connection Guide Try Now
It shows you how to connect various external devices such as video devices,
game consoles and PCs using pictures. If you select the connection method and
an external device, the connection details appear.
· Audio Device: HDMI (eARC/ARC), Optical, USB, Bluetooth, Wi-Fi, Wi-Fi Speaker
Surround Setup · Video Device: HDMI, AV · Smartphone: Screen Sharing (Smart
View), Screen Sharing (Tap View), Samsung DeX, SmartThings, Camera
Sharing, Apple AirPlay · PC: HDMI, Screen Sharing (Wireless), Easy Connection
to Screen ,Apple AirPlay · Input Device: Remote Control, USB Keyboard, USB
Mouse, USB Gamepad, USB Camera, Bluetooth Device · Game Console: HDMI, AV ·
External Storage: USB Flash Drive, Hard Disk Drive (HDD)
Using HDMI Troubleshooting, you can check the connection to HDMI cable and
external devices (takes approximately 2 minutes). Some functions may not be
supported depending on the model or geographical area. The connection method
and available external devices may differ depending on the model.
Audio Device Video Device Smartphone PC Input Device Game Console External Storage
Connection Guide
HDMI (eARC) Optical USB Bluetooth Wi-Fi Wi-Fi Speaker Surround Setup
Connect audio devices, such as speakers, soundbars, headphones, or home
theatres, to your TV.
The image on your TV may differ from the image above depending on the model and geographical area.
– 6 –
Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV. An antenna connection is not
necessary if you connect a cable box or satellite box. Do not use excessive
force when connecting the antenna cable; excessive force may cause deformation
of the port. To transport the product, first remove the antenna cable to
prevent damage to the port. The port on your TV may differ from the following
figure depending on the product model and region. A connection method may
differ with the models.
The image on your TV may differ from the image above depending on the model
and geographical area.
– 7 –
Connecting to the network
You can get access to the network through your TV.
Menu
Try Now
Settings All Settings Connection Network Open Network Settings
Configure network settings to connect to an available network.
Establishing a wired network connection
Menu Wired
Settings All Settings Connection Network Open Network Settings
If you connect a LAN cable, the TV automatically accesses the network.
If the TV does not automatically connect to the network, refer to “Wired network connection failed.” in “Troubleshooting”. To connect a LAN cable, use a CAT 7 (STP type) cable for the connection. (100/10 Mbps) Shielded Twisted Pair The TV will not be able to connect to the network if your network speed is below 10 Mbps. This function may not be supported depending on the model. Wired networks are not supported by some models.
– 8 –
Establishing a wireless network connection
Menu Wireless
Settings All Settings Connection Network Open Network Settings
Make sure that you have the wireless access point’s name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point’s configuration screen. See the wireless access point’s user manual for more information.
– 9 –
The image on your TV may differ from the image above depending on the model and geographical area.
If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.
To view or delete previously connected network names (SSIDs), move the focus to Manage Saved Networks, and then press the Select button.
To disconnect Wi-Fi, select Disconnect in Network Status. Try Now
Menu
Settings All Settings Connection Network
Checking the network connection status Menu Settings All Settings Connection
Network Network Status Try Now
View the current network status.
Resetting Your Network Menu Settings All Settings Connection Network Reset
Network Try Now
Restore the network settings to the factory default.
Turning on the TV with a mobile device Menu Settings All Settings Connection
Network Expert Settings Power On
with Mobile Try Now
You can turn on the TV using a mobile device connected to the same network as
the TV. This function may not be supported depending on the model or
geographical area.
Apple AirPlay may not be supported depending on the model or geographical area
This function is available with a mobile device connected to the TV through
the SmartThings app or the Apple AirPlay function.
– 10 –
Connecting an IP control device to the TV
Menu
Try Now
Settings All Settings Connection Network Expert Settings IP Remote
You can connect an IP control device to the TV remotely to manage your IP device. To use this function, Power On with Mobile must be turned on.
Turning this feature on may allow other IP control devices to control your TV.
We recommend turning this feature on only if an authorised third-party custom
controller is installed and configured specifically for a Samsung TV and if
your Wi-Fi network is password protected.
This function may not be supported depending on the model or geographical
area.
Allowing to connect a wireless network
Menu
Try Now
Settings All Settings Connection Network Expert Settings Wi-Fi
You can enable the connection to Wi-Fi.
To connect a wireless network, the function must be active.
Allowing to connect the Wi-Fi Direct
Menu Direct
Settings All Settings Connection Network Expert Settings Wi-Fi
When using Wi-Fi Direct, you can connect directly with other devices and share
content without using a wireless router.
To maximise the network performance when a 6 GHz access point is connected,
turn off the Wi-Fi Direct function.
This function may not be supported depending on the model.
Changing the name of the TV
Menu Settings All Settings Connection Device Name Try Now
You can change the name of the TV on the network. Select User Input at the
bottom of the list and change the name.
– 11 –
Displaying your mobile device screen on the TV
You can watch the screen of your mobile device on the TV screen through Smart
View, Apple AirPlay or Tap View.
When you start screen sharing with a mobile device (Smart View/Apple
AirPlay/Tap View), the TV screen switches to the Multi View or mobile device’s
screen. Watch multiple contents at the same time with the Multi View screen.
This function may not be supported depending on the model.
For more information, refer to “Using Multi View”.
Using Screen Sharing (Smart View)
For information on how to share the screen with your mobile device, refer to Connection Guide Smartphone Screen Sharing (Smart View). Try Now
Menu
Connected Devices
· To turn off Screen Sharing (Smart View), disconnect the mobile device or press the button on the remote control.
· Using the Smart View menu on your mobile device, you can change the settings such as aspect ratio.
Using Apple AirPlay
Use AirPlay if you are an iPhone or iPad user. For more information, refer to Connection Guide Smartphone Apple AirPlay. Try Now
Menu
Connected Devices
This function may not be supported depending on the model or geographical area.
To use Apple AirPlay, make sure enabled.
Menu
Settings All Settings Connection Apple AirPlay Settings is
– 12 –
Using Screen Sharing (Tap View)
Tap your mobile device on the TV, you can watch the Multi View or mobile
device’s screen through the TV screen. When you tap a mobile device on your TV
while running a music app on your mobile device, the TV screen switches to the
Music Wall screen. 1. Enable Tap View on your mobile device.
For more information about configuration, refer to “Enabling Tap View”. 2.
Turn on the screen of your mobile device. 3. Tap your mobile device on the TV.
The TV screen switches to Multi View, Music Wall, or mobile device’s screen.
When you perform Tap View while in Ambient mode or Art mode (only in The Frame
models), only the mobile device’s screen appears on the TV. 4. Watch the Multi
View, Music Wall, or mobile device’s screen on the TV screen. This function
may not be supported depending on the model.
This function is available in Samsung mobile devices with Android 8.1 or
higher.
Music Wall screen is a function that allows you to enjoy music along with
visual video effects that change according to the genre and beat of the music.
The displayed TV screen may differ depending on the model.
This function enables Screen/Sound Mirroring by detecting vibrations generated
when you tap the mobile device on the TV.
Be sure to tap away from the TV screen and bezel corners. It may be scratched
or broken to the TV or mobile device screen.
We recommend using your mobile device with the cover in place and lightly tap
it on any external edge of the TV.
Enabling Tap View
Enable Tap View in the SmartThings app. This function may not be supported depending on the model.
Depending on the SmartThings app version, you may need to register the TV with your mobile device.
1. Launch the SmartThings app on your mobile device.
2. Select Settings (
) in SmartThings app on your mobile device.
3. Set Tap View to on.
Upon connection for the first time, select Allow on a pop-up window of the TV.
– 13 –
Connection Cables for External Devices
You can view detailed information about the connection cables for external
devices that can be connected to the TV.
Cable name
HDMI to
HDMI
Image
Description
Each cable simultaneously transmits digital video and audio signals from an
external device to the HDMI port on the TV.
Cables are divided into various types according to the types of input/ output
ports on external devices.
HDMI to
MINI HDMI
HDMI to
Micro HDMI
HDMI to
USB Type-C
HDMI to
DisplayPort
Mini DisplayPort to
HDMI
– 14 –
Cable name
DVI to HDMI
Image
Description
DVI to HDMI cables can transmit only digital video signals and not audio
signals. We recommend that you use HDMI to HDMI cables.
Optical
Optical cables are used to transmit audio signals to external speakers with
low signal loss.
Optical cables can’t transmit video signals.
Component
Component cables transmit analogue signals.
The video signal is separated and transmitted to the red, green and blue
terminals to provide HD (1080i) pictures. The audio signal is transmitted to
the red and white terminals.
Composite
Composite cables transmit analogue signals.
The video signal is transmitted to the yellow terminal and the audio signal is
transmitted to the red and white terminals.
Available connection cables may differ depending on the model or geographical area.
– 15 –
Switching between external devices connected to the TV
You can switch between TV programmes and the content of external devices.
Menu Connected Devices
When you select a connected external device on the Sources screen, the output
of the selected device is displayed on the TV’s screen.
To control a device (Blu-ray player, game console, etc.) that supports
universal remote control with the TV’s remote control, connect the device to
an HDMI port on the TV, and then turn on the device. The output displayed on
the TV is automatically switched to the output of the device or you can
configure universal remote control for the device automatically. For more
information, refer to “Controlling External Devices with a Samsung Remote
Control – Using the Universal remote setup”. When a USB device is connected to
the USB port, a pop-up message appears that lets you switch easily to the
media content listed on the device. This function may not be supported
depending on the device and geographical area.
Editing the name and icon of an external device Menu Connected Devices
You can change the port name for a connected external device or add it to the
Home Screen.
The image on your TV may differ from the image above depending on the model
and geographical area. 1. Move the focus to a connected external device. 2.
Press the down directional button. The following functions become available.
Available functions may differ depending on the port type.
– 16 –
1.Edit
You can rename the input ports and change the device icons.
2.Information
You can view detailed information about an external device.
3.Add to Home
You can add the port of an external device to the Home Screen for quick
switching.
– 17 –
Using additional functions
You can use the SmartThings feature. · SmartThings It allows the TV to connect and control the detected various devices in the same space.
For more information about SmartThings, refer to “Using SmartThings”.
You can use the following features on the Sources screen. · Camera Experience Connect a USB camera, or use the SmartThings app on your mobile phone to connect a camera. Connect a camera to use video call, home workout, and other new features.
For details on how to connect, refer to Camera Sharing ( Smartphone Camera Sharing).
Menu
Connected Devices Connection Guide
This function may not be supported depending on the model or geographical area.
· Workspace Use the TV to access your PC via remote PC or Screen Sharing (Wireless).
For more information, refer to “Using Workspace”.
· Connection Guide Displays device connection instructions.
For more information, refer to “Connection Guide”.
· Universal remote setup Lets you register external devices to your Samsung remote control and control them using the Remote.
This function may not be supported depending on the model or geographical area.
For more information, refer to “Controlling External Devices with a Samsung Remote Control – Using the Universal remote setup”.
– 18 –
Connection Notes
When connecting an external device, note the following. The number of
connectors and their names and locations may differ with the model. Refer to
the external device’s operating manual when connecting it to the TV. The
number of external device connectors and their names and locations may differ
with the manufacturer.
Connection notes for HDMI
· The following types of HDMI cables are recommended: High Speed HDMI Cable
High Speed HDMI Cable with Ethernet Premium High Speed HDMI Cable
Premium High Speed HDMI Cable with Ethernet Ultra High Speed HDMI Cable
· Use an HDMI cable with a thickness of 17 mm or less. · Using a non-certified
HDMI cable may result in a blank screen or a connection error. · Some HDMI
cables and devices may not be compatible with the TV due to different HDMI
specifications. · This TV does not support HDMI Ethernet Channel. Ethernet is
a Local Area Network (LAN) built with coaxial
cables standardised by the IEEE. · Use a cable shorter than 3 m to get the
best UHD viewing quality. · Many computer graphics adapters do not have HDMI
ports, but have DVI or DisplayPort ports instead. If your PC
does not support HDMI video out, connect your PC with a DVI to HDMI or HDMI to
DisplayPort cable. · When the TV is connected to an external device such as a
DVD/BD player or a set-top box via HDMI, power sync
mode will be automatically activated. In the power sync mode, the TV continues
to detect and connect external devices via HDMI cable. This function can be
deactivated by removing the HDMI cable of the connected device.
This function may not be supported depending on the model.
– 19 –
Connection notes for audio devices
· To obtain better TV audio quality, connect a soundbar or A/V receiver to the TV.
· If you connect an external audio device using an optical cable, the Sound Output setting automatically changes to the connected device. However, to make this happen, you must turn on the external audio device before connecting the optical cable. To manually change the Sound Output setting, do one of the following:
This function may not be supported depending on the model.
Use the Quick Settings screen to change to the connected device:
Use the Select button to select Optical on the Sound Output menu. (
directional button Sound Output). Try Now
Menu Settings down
Use the Settings screen to change to the connected device:
Select Optical on the Sound Output menu. ( Output). Try Now
Menu
Settings All Settings Sound Sound
Refer to the soundbar’s user manual when connecting it to the TV.
· An unusual noise coming from a connected audio device while you are using it, may indicate a problem with the audio device itself. If this occurs, ask for assistance from the audio device’s manufacturer.
· Digital audio is only available with 5.1 channel broadcasts.
Connection notes for computers
· For the resolutions supported by the TV, refer to “Read Before Connecting a
Computer (Supported Resolutions)”.
· If you want to connect your PC and TV wirelessly, both of them must be
connected to each other on the same network.
· When sharing content with other network-based devices such as those in an IP
(Internet Protocol) storage system, sharing may not be supported due to the
network’s configuration, quality or functionality, for example, if the network
has a NAS (Network-Attached Storage) device.
– 20 –
Connection notes for mobile devices
· To use the Smart View function, the mobile device must support a mirroring function such as Screen Mirroring or Smart View. To check whether your mobile device supports the mirroring function, refer to the mobile device’s user manual.
· The Screen Sharing (Smart View) feature may not operate smoothly in a 2.4 GHz environment. For better experience, 5.0 GHz is recommended. 5 GHz may not be available depending on the model.
· To use Wi-Fi Direct, the mobile device must support the Wi-Fi Direct function. To check whether your mobile device supports Wi-Fi Direct, refer to the mobile device’s user manual.
· The mobile device and your Smart TV must be connected to each other on the same network.
· Use AirPlay if you are an iPhone or iPad user. For more information, refer to Devices Connection Guide Smartphone Apple AirPlay. Try Now
Menu
Connected
This function may not be supported depending on the model or geographical area.
· The video or audio may stop intermittently, depending on network conditions.
· When sharing content with other network-based devices such as those in an IP (Internet Protocol) storage system, sharing may not be supported due to the network’s configuration, quality or functionality, for example, if the network has a NAS (Network-Attached Storage) device.
Connection notes for Portrait Mode
· If you connect the Auto Rotating Accessory (sold separately) to the TV, you
can use the TV in Portrait Mode.
· To use the computer or console, connected via HDMI to the TV, in Portrait
Mode, you need to change the device setting. Change the screen to Portrait
Mode from the computer or console. Portrait Mode is supported when a computer
that uses Windows 10 or later or a console that supports Portrait Mode is
connected. This function may not be supported depending on the model.
– 21 –
Remote Control and Peripherals
You can control TV operations with your Samsung Smart Remote. Pair external
devices such as a keyboard for ease of use.
About the Samsung Smart Remote (QLED TV / S8C/S9C Series / The Frame / CU8
Series / CU77** model)
Learn about the buttons on the Samsung Smart Remote.
– 22 –
Button (Power)
Description
Press to turn the TV on or off. For The Frame model, When watching TV, press
to switch to Art mode. In Art mode, press to switch to the Media Home. Press
and hold to turn off the TV completely.
MIC / LED
Used as MIC when using voice recognition with the remote control. · Do not impact the MIC hole or use a sharp object to poke into the hole.
(Bixby)
Runs Bixby. Press and hold the button, say a command, and then release the
button to run Bixby.
When you press the button, the Explore Now menu appears at the bottom of the
screen. To move to the Explore Bixby screen, press the Select button.
The supported Bixby’s languages and features may differ by geographical
region.
(Settings / Number / Colour button)
Directional button (up/down/left/right)
Select (Return) (Smart Hub)
Each time you press this button, Settings menu / virtual numeric pad / Option
pad with Colour buttons are displayed alternately.
· Use this button to access additional options that are specific to the
feature in use. · Press to bring up the virtual numeric pad on the screen. Use
the numeric keypad to enter
numeric values. Select numbers and then select Done or Enter Number to enter a
numeric value. Use to change the channel, enter a PIN, ZIP code and etc.
If the Colour Button appears with a number strip on the screen, select the
Colour Button and then select a specific colour by using the directional
button (up/down/left/right).
Moves the focus.
Selects or runs a focused item. When pressed while you are watching a
broadcast programme, detailed programme information appears. Press to return
to the previous menu. When pressed for 1 second or more, the running function
is terminated. When pressed while you are watching a programme, the previous
channel appears. Press to switch to the Home Screen.
– 23 –
Button (Play/pause)
(Volume) (Channel)
Description
When pressed, the playback controls appear. Using these controls, you can
control the media content that is playing. To use Game Bar, press and hold the
button in Game Mode.
Game Bar may not be supported depending on the model or geographical area.
Move the button up or down to adjust the volume. To mute the sound, press the
button. When pressed for 2 seconds or more, the Accessibility Shortcuts
appears.
Move the button up or down to change the channel. To see the Guide screen,
press the button. When pressed for 1 second or more, the Channel List screen
appears. Press and hold the button up or down to quickly change the channel.
Launch app button
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider. This function may not be supported depending on the model or geographical area.
Use the Samsung Smart Remote less than 6 m from the TV. The usable distance
may vary with the wireless environmental conditions.
The images, buttons and functions of the Samsung Smart Remote may differ with
the model or geographical area.
To use the Samsung Smart Remote to control a compatible external device that
does not support HDMI-CEC (Anynet+), you must configure universal remote
control for the device. For more information, refer to “Controlling External
Devices with a Samsung Remote Control – Using the Universal remote setup”.
To use the Samsung Smart Remote to control a compatible external device that
does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV
using an HDMI cable. For more information, refer to “Using Anynet+ (HDMI-
CEC)”.
– 24 –
About the Remote Control(CU7 Series)(except for CU77** model)
Learn about the buttons on the Remote Control.
– 25 –
Button (Power)
(Settings / Number / Option button)
(Colour button) Directional button (up/down/left/right) Select
(Return) (Smart Hub)
Press to turn the TV on or off.
Description
Each time you press this button, Settings menu / virtual numeric pad / Option
pad are displayed alternately.
· Use this button to access additional options that are specific to the
feature in use.
· Press to bring up the virtual numeric pad on the screen. Use the numeric
keypad to enter numeric values. Select numbers and then select Done or Enter
Number to enter a numeric value. Use to change the channel, enter a PIN, ZIP
code and etc.
When pressed, coloured buttons appear on the screen. Use this button to access additional options that are specific to the feature in use.
Moves the focus.
Selects or runs a focused item. When pressed while you are watching a
broadcast programme, detailed programme information appears.
Press to return to the previous menu. When pressed for 1 second or more, the
running function is terminated. When pressed while you are watching a
programme, the previous channel appears.
Press to switch to the Home Screen.
– 26 –
Button (Play/pause)
(Volume)
(Channel)
Description When pressed, the playback controls appear. Using these controls,
you can control the media content that is playing. Move the button up or down
to adjust the volume. To mute the sound, press the button. When pressed for 2
seconds or more, the Accessibility Shortcuts appears.
Move the button up or down to change the channel. To see the Guide screen,
press the button. When pressed for 1 second or more, the Channel List screen
appears.
Press and hold the button up or down to quickly change the channel.
(Launch app button)
Launch the app indicated by the button. Available apps may differ depending on the geographical area or contents provider. This function may not be supported depending on the model or geographical area.
The images, buttons and functions of the Remote Control may differ with the
model or geographical area.
To use the Remote Control to control a compatible external device that does
not support HDMI-CEC (Anynet+), you must configure universal remote control
for the device. For more information, refer to “Controlling External Devices
with a Samsung Remote Control – Using the Universal remote setup”.
To use the Remote Control to control a compatible external device that does
support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using
an HDMI cable. For more information, refer to “Using Anynet+ (HDMI-CEC)”.
– 27 –
Connecting the Samsung Smart Remote to the TV
Connect the Samsung Smart Remote to your TV to operate the TV. When you turn
on the TV for the first time, the Samsung Smart Remote pairs to the TV
automatically. If the Samsung Smart Remote does not pair to the TV
automatically, point it at the front of the TV, and then press and hold the
and buttons simultaneously for 3 seconds or more.
This function may not be supported depending on the model or geographical
area.
– 28 –
Controlling External Devices with a Samsung Remote Control – Using the
Universal remote setup
Control the TV and connected external devices with a Samsung remote control.
Menu Connected Devices Universal remote setup
You can control all external devices connected to the TV using a single
Samsung remote. Run the Universal remote setup menu to register external
devices.
This function may not be supported depending on the model or geographical
area. You can also use the Anynet+ (HDMI-CEC) function to operate external
Samsung devices with your TV’s remote control without any additional setup.
For more information, refer to “Using Anynet+ (HDMI-CEC)”. Specific external
devices connected to the TV may not support the universal remote feature. Do
not place any obstacles in front of an external device and TV’s logo. It may
cause improper transmitted signals from the remote control. If you have
difficulty controlling external devices with the Universal Remote, try
adjusting the positions of the external devices. This function may not operate
properly depending on the TV installation environment and the features of
external devices.
Learn how to use Samsung Smart Remote
You can learn how to use Samsung Smart Remote.
Menu Settings Support Remote Control Guide
Find details on how to use the Samsung Smart Remote. Press the menu to use a
variety of functions of the Samsung Smart Remote.
This function may not be supported depending on the model.
– 29 –
Using Anynet+ (HDMI-CEC)
Control an external device connected via Anynet+ (HDMI-CEC) with the remote
control. You can use the TV’s remote control to control external devices that
are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC).
Note that you can only set up and operate Anynet+ (HDMI-CEC) with the remote
control.
Connecting an external device through Anynet+ and using their menus Menu
Settings All Settings Connection External Device Manager Anynet+
(HDMI-CEC) Try Now
1. Set Anynet+ (HDMI-CEC) to On. 2. Connect an HDMI-CEC-compliant device to
the TV. 3. Turn on the connected external device. The device is automatically
connected to the TV. After the connection process is finished, you can access
the menu of the connected device using your TV remote and control the device.
The connecting process can take up to 2 minutes to complete.
Read before connecting an Anynet+ (HDMI-CEC) device
Anynet+ (HDMI-CEC)-enabled devices must be connected to the TV with an HDMI
cable. Note that some HDMI cables may not support Anynet+ (HDMI-CEC). You can
configure the TV’s Universal Remote to control third-party cable boxes, Blu-
ray players and home theatres that do not support HDMI-CEC. For more
information, refer to “Controlling External Devices with a Samsung Remote
Control Using the Universal remote setup”. Anynet+ cannot be used to control
external devices that do not support HDMI-CEC. The TV remote control may not
work under certain circumstances. If this occurs, set up the device as an
Anynet+ (HDMICEC)-enabled device again. Anynet+ (HDMI-CEC) works only with
external devices that support HDMI-CEC and only when those devices are either
in standby mode or turned on. Anynet+ (HDMI-CEC) can control up to 12
compliant external devices (up to 3 of the same type) except for home
theatres. Anynet+ (HDMI-CEC) can control only one home theatre system. To
listen to 5.1 channel audio from an external device, connect the device to the
TV via an HDMI cable and connect a 5.1 home theatre system directly to the
external device’s digital audio output connector. If an external device has
been set up for both Anynet+ and a universal remote control, the device can be
controlled only with the universal remote control.
– 30 –
Controlling the TV with a Keyboard, Mouse or Gamepad
Connecting a keyboard, mouse or gamepad to make it easier to control the TV.
Menu Settings All Settings Connection External Device Manager Input Device
Manager Try Now Try Now
You can connect a keyboard, mouse or gamepad to control the TV easily.
Connecting a USB keyboard, mouse or gamepad
Plug the keyboard, mouse or gamepad cable into the USB port.
If you connect a mouse, it is available only in the Internet app and Workspace function.
XInput USB gamepads are supported.
For more information, refer to Input Device in Connection Guide ( Guide Input Device).
Menu
Connected Devices Connection
Connecting a Bluetooth keyboard, mouse or gamepad Menu Settings All Settings
Connection Bluetooth Device List Try Now
If your device was not detected, position the keyboard close to the TV, and
then select Refresh. The TV scans for available devices again. If you connect
a mouse, it is available only in the Internet app. A maximum of four gamepads
can be connected, regardless of connection method (e.g., USB or Bluetooth).
When using two BT audio devices, it is best to use USB gamepads. When
using one BT audio device, up to two BT gamepads can be connected. For more
information about how to connect a Bluetooth device, refer to the Bluetooth
device’s user manual. This function may not be supported depending on the
model or geographical area.
– 31 –
Using the keyboard and mouse
Button Directional keys Enter key ESC key Number keys F1 key
F2 key
F3 key F4 key F5 key F6 key F7 key F8 key F9 / F10 key F11 / F12 key Page Up /
Page Down
Left-click
Moves the focus Selects or runs a focused item Returns to the previous screen Enter numbers Turns on or off the TV
Description
Displays the Settings menu / numeric keypad / Option pad
Each time you press this button, Settings menu / virtual numeric pad / Option
pad are displayed alternately.
Plays/pauses Displays the Settings screen Displays the Home Screen Displays the Sources screen Displays the Channel List Mutes the sound Adjusts the volume Changes the channel Scrolls a webpage displayed by the Internet app.
Selects and runs an item. Available only in the Internet app.
You can click a menu or link to start a function as you do on a PC.
The key operation may differ depending on some apps or the keyboard.
– 32 –
Using the Gamepad
Check the supported gamepads. Try Now This function may not be supported
depending on the model or geographical area.
Manufacturer Microsoft
Sony Google
Controllers Xbox Series X/S controller
Xbox One S controller Xbox 360 controller Xbox Elite Wireless Controller
Series 2 Xbox Adaptive controller
Dualsense Edge
Dualsense
DualShock 4
Stadia controller
Amazon
Luna controller
Joytron Logitech PowerA
CYVOX DX F710 F510 F310
MOGA XP5-X Plus Bluetooth controller
Nvidia
Shield controller
Nintendo
Nintendo Switch Pro Nintendo Joy-Con (L/R)
Some keys are not available on this product depending on controller.
Force feedback : “Not support” (This product can’t support force feedback.) “-” (Controllers don’t have force feedback function.) Tizen TVs will support only XInput mode for the supported gamepads. Xbox controllers may require firmware updates. Controller audio output (3.5 mm port) is not available on this product.
Other controllers may or may not work for cloud gaming.
Connection BT BT USB USB BT BT USB BT USB BT USB BT USB USB
Wi-Fi BT USB
Wi-Fi USB USB USB USB BT USB BT USB BT USB BT
– 33 –
Force feedback O O O O O O O O O O O
Not support Not support
O O Not support O O O O Not support O O O
Using the controller
Button Left joystick and dpad
Right joystick
A button or X button (Sony Only) B button or O button (Sony Only) Pressing and
holding the B button or O button (Sony Only)
Home button
Pressing and holding the Home button Option button on the left X button or
button (Sony Only) Pressing and holding the left and right joysticks
simultaneously
4 way navigation
Description
· Up / Down : Volume control (Up / Down) · Left / Right : Channel control (Up / Down) on TV screen · Select (press): Mute the sound
Enter (OK) Return (Cancel)
Exit
Gaming Hub homepage (Gaming Hub supported countries) Smart Hub homepage
(During cloud game play) Quick panel Game Bar (when Game Mode is turned on and
an external source is connected) Numeric buttons (123) Power off (Turning
power on is not possible) On The Frame models, the TV goes into Art mode.
The buttons operation may differ depending on some apps or the controller. If you connect controller to this product by Wi-Fi solution, you cannot use UI navigation function. Gaming Hub and Cloud game may not be supported depending on the country.
– 34 –
Setting up the input devices Menu Settings All Settings Connection External
Device Manager Input Device
Manager Try Now
· Keyboard Settings Try Now You can set up the keyboard with the Keyboard
Language and Keyboard type functions.
· Mouse Settings Try Now You can set up the mouse with the Primary Button and
Pointer Speed functions.
Entering Text using the On-Screen Virtual Keyboard
Use the virtual keyboard to enter text on your TV.
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Recommend text
When you type a word you want to use as a search term, this function displays
related suggestions from which you can choose one.
– 35 –
2.Editing Buttons
By selecting any of pop-up Editing Buttons after entering characters on the
virtual keyboard, you can quickly perform the editing function.
This function is only available when the Show Editing Buttons feature is
turned on.
3.Settings
Select on the virtual keyboard screen. The following options are available:
The options available may differ depending on the function running currently.
· Recommend text Recommended text Reset Recommended Text Memory Show
Editing Buttons
· Keypad Language
Entering Text using the remote control’s microphone and the on-screen virtual
keyboard
When the virtual keyboard is on the screen, press and hold the button on the
Samsung Smart Remote, speak into the microphone on the Samsung Smart Remote,
and then release the button. What you say appears on the screen as text.
Entering text with your voice may not be supported for some functions. This
function may not be supported depending on the model or geographical area. The
Samsung Smart Remote may not be supported depending on the model or
geographical area.
– 36 –
Smart Features
You can enjoy various apps with Smart Hub.
Using Smart Hub
View descriptions of Smart Hub’s basic functions. From Smart Hub, you can use
the Internet search function, install and use various apps, view photos and
videos or listen to music and perform more functions.
Some Smart Hub services are paid services. To use smart functions, you should
connect to a network, agree to the terms and conditions, and log in with your
Samsung account. Some Smart Hub features may not be supported depending on the
service provider, language or geographical area. Smart Hub service outages can
be caused by disruptions in your network service.
– 37 –
Displaying the Home Screen
Press the button.
The image on your TV may differ from the image above depending on the model and geographical area.
1. Privacy Choices
From your TV, easily manage the privacy policy regarding services related to Smart Hub and verify how personal information is protected.
To use Smart Hub, you must agree to the Smart Hub service agreement and the collection and use of personal information.
Without giving consent, you will not be able to use the additional features and services. You can view the entire text of the
Terms & Privacy by navigating to
Menu
Settings All Settings General & Privacy Terms & Privacy.
Try Now
In order to rescind your consent to mandatory terms and conditions related to Smart Hub, launch Reset Smart Hub (
Menu
Settings Support Device Care Self Diagnosis Reset Smart Hub). Try Now
2.Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your
account. For more information, refer to “Using a Samsung account”.
3. Search
Search for channels, programmes, movies, and apps offered by Smart Hub. To use
the Search service, make sure the TV is connected to a network. This function
may not be supported depending on the model or geographical area.
– 38 –
4. Ambient
Set your TV to display content you desire, such as the time or weather, when the TV is not used.
To return to TV mode from Ambient mode, press to turn off the TV.
the left directional button
Media. Press the
This function may not be supported depending on the model or geographical area.
For more information, refer to “Using Ambient Mode”.
button
. Art
When you are not watching TV or when the TV is turned off, you can use the Art
mode function to edit image content, such as artworks, photos, or to display
the content.
This function is supported only in The Frame.
For more information, refer to “Using Art Mode”.
5. Media
View a variety of TV programmes. Install various apps offered by Smart Hub,
such as video, music and sports apps, and use the apps from the TV.
For more information, refer to “About the Media Home Screen”.
6. Menu
Manage external devices connected to the TV, and configure settings for
various functions available on the TV. For more information, refer to “About
the Menu Home Screen”.
– 39 –
Launching Smart Hub automatically Menu Settings All Settings General & Privacy
Start Screen Options Start with
Smart Hub Home Try Now
Enabling Start with Smart Hub Home automatically launches Smart Hub when the
TV is turned on. Navigate to this option to enable or disable the feature.
Launching the last used app automatically Menu Settings All Settings General &
Privacy Start Screen Options Autorun
Last App Try Now
If Autorun Last App is set to On, the last used app is automatically run when
you turn on the TV. You can also turn this function on or off. Press the
Select button at the current menu.
This function may not be supported depending on the app. This function may not
be supported depending on the model.
Automatic Mirroring from Multi View Menu Settings All Settings General &
Privacy Start Screen Options Autorun
Multi View Mirroring
If you screen mirror your mobile device, the Multi View automatically displays
the device screen. Navigate to this option to enable or disable the feature.
This function may not be supported depending on the model or geographical
area.
Automatic casting in Multi View Menu Settings All Settings General & Privacy
Start Screen Options Autorun
Multi View Casting Try Now
Casting YouTube content from the mobile device automatically displays the
content on Multi View. It is available on the screen for any broadcast,
external device, or app that supports Multi View. This function may not be
supported depending on the model.
– 40 –
Launching Multi View automatically When rotating Menu Settings All Settings
General & Privacy Start Screen Options Autorun
Multi View When Rotating
Multi View runs automatically when you rotate the screen to portrait mode.
This function may not be supported depending on the model.
This function is activated when the Auto Rotating Accessory (sold separately)
is connected.
Testing Smart Hub connections
Menu Test Try Now
Settings Support Device Care Self Diagnosis Smart Hub Connection
Resetting Smart Hub
Menu Settings Support Device Care Self Diagnosis Reset Smart Hub Try Now
You can reset the Smart Hub settings. To reset Smart Hub, enter the PIN. The default PIN is “0000”. You can set the PIN in
Menu
Settings All Settings General & Privacy System Manager Change PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
– 41 –
Using Ambient Mode
Learn about the functions available in Ambient mode.
left directional button Ambient Try Now
Set your TV to display a photo or content you desire when the TV is not used.
This function may not be supported depending on the model. On The Frame
models, the Ambient mode is integrated in the Art mode. Press the button in
Ambient mode screen to enter to Ambient Home. In Ambient mode, some functions
may not be supported.
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Getting to Know Ambient Mode
Press View Help to briefly view information about Ambient mode, including
functions.
2.NFT app List
You can download images from the NFT apps and use them in Ambient mode. You
can move the app to another location by selecting Edit List located at the end
of the list.
Supported NFT apps may vary, depending on the region. Whenever a new NFT app
is released, you can display a wider variety of NFT artworks.
– 42 –
3.Function and content preview
Select a preferred content and a preferred background and set them as your
Ambient mode. While in Ambient mode, press the Select button on the remote
control to view the content details.
You can use the SmartThings app on a Mobile Device to select a desired content
and change the settings. Indicates content perfectly suited for the time of
the day. Available content categories may differ depending on the model or
geographical area. · Changing art work Change the artwork to display in
Ambient mode. Press the Select button on the remote control to move the focus
to an artwork. Use the left or right directional button to move to the desired
art work, and then press Select button on the remote control. · View Details
View detailed information about the selected image. · Favourite Add or delete
specific images in Favourite by pressing Select button on the remote control.
To view items that are set as Favourites, navigate to Ambient Favourite.
Favourite: The item is not set as Favourite Favourite: The item is set as
Favourite
– 43 –
· Edit Customise the settings to suit your preferences. Available functions
may not be supported depending on the model or content. Weather Filter You
can add a weather effect to content. Time Filter You can select any
background time format for content. Colour Changes the colour of the
content. Vibes Selects a mood that matches the content. Backgrounds
Changes the background of the content. Shadow Effects Applies a shadow
effect that you select to the content. Filter You can select an image filter
effect to content. BGM Mode You can add a background music to content.
– 44 –
· Screen Settings You can adjust the settings such as content brightness,
saturation, and colour tone. Brightness Adjusts the brightness of the
content. Saturation Adjusts the saturation of the content. Colour Tone
Adjusts the colours of the content. Red Tone / Green Tone / Blue Tone
Adjusts the red, green, blue contrast.
Selecting Content Category Available content categories may differ depending
on the model or geographical area.
· Favourite While in Ambient mode, press the Select button on the remote
control and press Favourite to save the displayed content to Favourite.
· Promoted by NFT Apps Browse a variety of new and adventurous content with an
app that provides NFT works.
· Special Edition Allows you to enjoy creative artwork and interior design
content created by the world’s finest artists and designers.
· Cinemagraph Adds a looping animation to a specific part of the photo to make
it more attention-grabbing.
· My Album Allows you to set a photo stored in your mobile device or Samsung
Cloud as the wallpaper of the Ambient mode screen. To import photos from your
mobile device or Samsung Cloud, use the SmartThings app on your mobile device.
For more information about how to configure the photo settings, select How to
Select Photos.
– 45 –
· Q Collection Provides content that is dedicated to Samsung QLED.
· Mood Enjoy a range of options to create the right ambience to suit your
mood.
· Relaxation Relax with a selection of calming content inspired by nature to
soothe your mood.
· Décor Allows you to select content with a sensible and beautiful design.
· Info Allows you to select essential real-time information such as weather,
temperature, time, and news.
· Artwork Allows you to select content such as world famous photos and
artwork.
· Background Theme Allows you to select a background theme provided by
Samsung. Take a picture of a wall using the SmartThings app on your mobile
device to create a custom background theme. When you use this function, there
may be a delay in image transmission and optimisation depending on network
conditions. A created Background Theme can be set as the background for
content. To set it as the background for content, press the Select button on
the remote control while in Ambient mode, and select Edit.
· Routine Enjoy a range of routines, each displaying content to suit each part
of your day or create your very own routines via the SmartThings app.
– 46 –
The image on your TV may differ from the image above depending on the model
and geographical area.
4.Ambient Screen Options
Following Ambient mode options are configurable: This menu can be found at the
bottom of the Ambient home. To configure the option settings, scroll down to
the far bottom. Available options may vary depending on the model.
· Auto Brightness Changes the auto brightness setting for Ambient mode. When
this function is set to Off, the brightness level of the TV screen is not
automatically adjusted in response to the surrounding light level.
· Sleep After Sets the time when the Ambient mode screen turns off
automatically. If there is no remote control input for the set time, the
screen goes off.
· Reset All Photos Reset photos saved in My Album.
· What is Ambient? Briefly view information about Ambient mode, including
functions.
Entering the TV viewing screen from Ambient mode
To access the TV screen from Ambient mode, press either the or button to
redirect to the Ambient mode Home Screen, press the left directional button on
the remote control, and then select the Media.
If the TV is off and the button is pressed, the Media Home Screen appears.
– 47 –
Using Art Mode
Learn about the functions available in Art Mode.
left directional button Art
This function is supported only in The Frame.
You can use Art mode function to display image content such as artworks or
photos when you are not watching TV in full screen mode.
· Press the button while using the TV, the TV switches to Art mode.
· Press the button in Art mode to enter to Media Home.
· Press the button in Art mode to enter to Art Home.
· To turn off the TV completely, press and hold the button on the remote control, or press the TV Controller button of the TV.
If you use a remote control other than the Samsung Smart Remote, the TV may not be turned off completely.
· In Art mode, the brightness and colour tone of your TV are automatically adjusted depending on the ambient, and the TV can be automatically turned off.
The TV is set by default so that the screen turns off automatically when the ambient light dims in Art mode.
· Configure the motion sensor settings by using Art Mode Options (
left directional button
Art Art
Mode Options) at the bottom of the Art home displayed on the TV or using the mobile SmartThings app. The TV
may automatically turn on or off by detecting user motions and other visual changes.
This function may not be supported depending on the model or geographical area.
· While in Art mode, use the SmartThings app on your mobile device to save photos on the device to the TV.
This function may not be supported depending on the TV model or mobile device.
Supported features may differ depending on the version of the SmartThings app.
– 48 –
About the Art Home screen left directional button Art
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Useful Information
View information and promotions related to the Art home.
2.List of image categories
From the displayed list of categories, select an image and press the Select
button to view details about the image. Select Preview to preview the image in
full screen for 30 seconds. If you like the image, you can keep it as an
artwork by purchasing it or subscribing to the Membership. If you select a
saved image, the TV goes into Art mode. In Art mode, press the Select button
on the remote control to use the following menu options:
Available content categories may differ depending on the model or geographical
area. · Changing art work
Change the artwork to display in Art mode. Press the Select button on the
remote control to move the focus to an artwork. Use the left or right
directional button to move to the desired art work, and then press Select
button on the remote control. · View Details View detailed information about
the selected image.
– 49 –
· Favourite Add or delete specific images in Favourite by pressing Select
button on the remote control. To view items that are set as Favourites,
navigate to My Art Store Favourite. Favourite: The item is not set as
Favourite Favourite: The item is set as Favourite
· Mount Customise the border style and colour to suit your preferences. To
save changes, select the desired mat style and colour, and press either the
Select or button. Supported border styles may differ if the image aspect ratio
is not 16:9 or the image resolution is lower than the recommended resolution.
Recommended resolution: 1920 x 1080 (for 32LS03C models) or 3840 x 2160 (for
43-inch and larger models)
· Screen Settings Customise the Art mode screen settings to suit your
preferences. Brightness Adjust the screen brightness. Press the Select
button to save the change. Colour Tone Adjust the image colours. Press the
Select button to save the change. Brightness Reset Reset the screen
brightness to the default value.
· Recent Manage recently displayed images.
– 50 –
The image on your TV may differ from the image above depending on the model
and geographical area.
3.My Art Store
· Favourites Manage images saved in Favourite. Display All / Resume Play
Play images in Favourite as a slideshow. Delete Select and delete multiple
images in Favourite simultaneously.
· Membership If you sign up for Membership, you can use artwork without any
restrictions. You can also replace it with new artwork periodically to suit
your preference. Follow the on-screen instructions to proceed with the
payment. If you subscribe to a membership during your free trial period, your
account is immediately switched to a membership account regardless of the
remaining trial period, and you can use a variety of artworks without any
restrictions.
· Payment Info View artwork purchase details, and easily purchase artworks by
entering required payment information. For details about payment information,
visit Samsung Checkout (sbox.samsungcheckout.com).
– 51 –
4.Art Mode Options
Configure options related to the Art mode screen. This menu can be found at
the bottom of the Art home. To configure the option settings, scroll down to
the far bottom.
· Sleep After The TV automatically turns off if no motion is detected around
the TV for a specified period of time. Press the Select button to specify a
time period.
· Night Mode The TV automatically turns off if no light is detected around the
TV. This mode detects lights around the TV to automatically turn on or off the
TV depending on the presence of light. Press the Select button to turn the
mode on or off.
· Motion Detector Set the Motion Detector for the motion sensor. Press the
Select button to set the sensitivity level. Motion Detector may not be
supported depending on the model or geographical area.
· What is Art Briefly view information about Art mode, including functions.
Import images from USB memory
1. Connect the USB memory device storing images to the TV.
2. The USB memory is automatically recognised, and the screen displays a list
of image, music, and video files that are stored in the USB memory.
An alternative way to run the USB memory is to navigate to USB memory.
Menu
Connected Devices and select the
3. Navigate to the folder that contains the image file you want to save to the TV, and then select Options Send to Art Mode.
4. Select the image and press Send. The image, stored in the USB memory, is saved under Art mode.
Recommended resolutions (16:9): 1920 x 1080 (32-inch model), 3840 x 2160 (43-inch or larger models)
– 52 –
Using Art mode with the SmartThings app
Once you have installed the SmartThings app on your mobile device, you can use
the following functions: You can download the SmartThings app from Google Play
Store, Samsung Apps, or the App Store. If the TV is not registered in your
SmartThings app, press (Add Device) and register the TV before using the mode.
The features or terminology may vary depending on the version of the
SmartThings app. On tablet devices, Art mode features may not be supported by
the SmartThings app. · Selecting an image under Art mode. · Saving photos from
a mobile device to the TV: Use the Add picture function to save photos on a
mobile device to the TV. Add Picture select 2 to 3 images Create Mount:
Combine the 2 to 3 images to create a single image. My Album select content,
such as Dynamic Filter or Auto Gallery, and then press Select Photo to set the
content as mobile photos. · Subscribing to Art Mode Membership. · Applying
border styles and colours to images. · (more) Art Mode Options.
Setting the brightness for Art mode. Setting Sleep After: When no motion
is detected for the time specified in Art mode, the TV turns off
automatically. Setting Motion Detector Sensitivity: Set the sensor
sensitivity so that the TV turns on or off automatically
when motion is detected in Art mode. Motion Detector Sensitivity may not be
supported depending on the model or geographical area.
Setting Night Mode: This mode detects lights around the TV to automatically
turn on or off the TV depending on the presence of light.
– 53 –
Precautions when using Art mode
Motion Sensor may not be supported depending on the model or geographical
area.
· The motion sensor is located at the bottom of the TV. Do not block the sensor at the front of the TV. The motion sensor as well as the brightness and colour tone of the screen can be affected.
· Art mode uses algorithms to minimise image burn-in that can be caused by displaying still images on the screen for long periods of time.
· The performance of the sensor may vary depending on the TV installation and operating environment.
The screen brightness and colour tone may be affected depending on the colour of the floor on which the TV stands.
In an environment where special light sources other than standard light sources (halogen, fluorescent) are used, the sensor’s motion recognition performance may vary depending on the positions, types, and number of the light sources.
If the area around the TV is too dark or bright, the screen brightness may be limited or the sensor may not work normally.
If the TV is installed too high or too low, the sensor may not work normally.
The motion sensor may sense motion from a flashing LED, a pet, a car moving outside the window, or other occurrence and start operating.
· Depending on the Auto Power Off function settings, the TV may turn off when there is no user input in Art mode,
such as inputs from the remote control (
Menu Settings All Settings General & Privacy
Power and Energy Saving Auto Power Off). Try Now
· The following functions are disabled in Art mode.
Menu
Try Now
Settings All Settings General & Privacy System Manager Time Sleep Timer
Menu
Try Now
Settings All Settings General & Privacy System Manager Time Off Timer
Menu
Try Now
Settings All Settings General & Privacy Power and Energy Saving Screen Saver
– 54 –
About the Media Home Screen
View a variety of TV programmes. Install various apps offered by Smart Hub,
such as video, music and sports apps, and use the apps from the TV.
left directional button Media
The image on your TV may differ from the image above depending on the model
and geographical area.
1. APPS
Install a variety of apps offered by Smart Hub, such as video, music, sports
and game apps, and use the apps from the TV.
To use APPS, make sure the TV is connected to a network. For more information
about APPS, refer to “Using the Apps Service”.
2.Moving an item on the Home Screen
From the end of the APPS list, select Edit List. Move the focus to the app to
relocate, and press the down directional button on the remote control. Select
Move from the option menu. Use the left or right button to reposition the app
and then press Select. This repositions the app on the Home Screen. An
alternative way to move an app is to move the focus to the app to move and
then press and hold the Select button.
– 55 –
3.Removing an item on the Home Screen
From the end of the APPS list, select Edit List. Move the focus to the app to
remove, and press the down directional button on the remote control. Select
Remove from the option menu. This removes the app from the Home Screen list.
4.Recent
Access your last watched TV programme, app or last used input source.
5.On Now
Display a list of TV programmes or Samsung TV Plus content items currently
being aired. This function may not be supported, depending on the input signal
and settings.
– 56 –
6.Universal Guide
Universal Guide is a function that allows you to search for and enjoy various
content, such as TV shows, dramas, and movies, in one place. Universal Guide
can recommend content tailored to your preferences. You can use this feature
on your mobile device with the Samsung SmartThings app.
To access Universal Guide, press the down directional button on the remote
control in Home Screen. To enjoy the content from these apps on your TV, they
must be installed on the TV. When you watch some paid content, you may need to
make a payment using their associated app. Some content may be restricted
depending on your network conditions and your subscriptions to paid channels.
Parental control is necessary when children use this service. Images may look
blurry depending on the service provider’s circumstances. This function may
not be supported depending on the model or geographical area.
M.edia Options
This menu can be found at the bottom of the Media home. To configure the
option settings, scroll down to the far bottom. This function may not be
supported depending on the model or geographical area. · Preferences: Select a
preferred service to receive content recommendations to suit your preference.
· Continue Watching: Choose content providers for Continue Watching. You can
continue watching different shows in one place from all the Continue Watching-
supported content providers listed below. · Parental Lock: Redirect to the
Parental Lock menu. Turn all parental control settings on or off.
– 57 –
About the Menu Home Screen
Manage external devices connected to the TV, and configure settings for
various functions available on the TV.
left directional button Menu
The image on your TV may differ from the image above depending on the model
and geographical area.
1. Notification
You can view a list of notifications for all events that occur on your TV. A
notification appears on the screen when it is time to schedule viewing,
schedule recording, etc. If you move the focus to Notification, and then press
the Select button, a notification window appears on the right and the
following functions are available:
· Delete All You can delete all your notifications.
· Settings You can select services you want to be notified about. When you
select Allow sound, notifications are displayed with a notification sound.
2. Connected Devices
Select an external device that is connected to the TV. For more information,
refer to “Switching between external devices connected to the TV”.
– 58 –
3. Settings
Move the focus to the Settings menu to display quick setting options below the
menu. Quick Settings can be used to quickly configure frequently used
features.
The Settings items may not be supported depending on the model or geographical
area. · All Settings
Displays the Settings menu for configuring specific settings. · Support
Displays the Support settings menu. · Wi-Fi / Wired
Check your network connection. To check your network connection or change the
connection settings, press the down directional button, and select either
Network Status or Network Settings. · Intelligent Mode Improves your viewing
experience by recognising your content, usage patterns, and the environment
around your TV.
This function may not be supported depending on the model or geographical
area. For more information about the Intelligent Mode, refer to “Using
Intelligent Mode”. · Energy Saving Solution Reduce power consumption by
adjusting brightness settings. · Picture Mode Change the picture mode for the
optimal viewing experience. Press the Select button to change the Picture
Mode. · Picture Setup Easily configure the screen settings: Brightness,
Contrast, Sharpness, Colour and Tint (G/R). · Sound Mode You can select a
sound mode to optimise your listening experience. To change the sound mode,
press the Select button. To make fine adjustments, press the down directional
button, and then select Equaliser Setup. · Sound Output You can select which
speakers the TV uses for audio output. To change the audio output, press the
Select button. · Bluetooth Device List Connect your TV to Bluetooth devices.
This can be done by selecting Bluetooth Device List to automatically search
for Bluetooth devices. Connecting Bluetooth devices may not be supported
depending on the model or geographical area.
– 59 –
· Game Mode You can set the Game Mode to optimise the TV screen for better
gaming performance. To turn Game Mode on or off, press the Select button. To
set the detailed options, press the down directional button, and then select
Go to Game Mode Settings. This function is only available when an external
input source is being used. For more information, refer to “Setting the
Viewing Environment for External Devices”. This function may not be supported
depending on the model or geographical area.
· Subtitle You can watch TV broadcasts with subtitles. To activate or
deactivate the Subtitle function, press the Select button. To run
Accessibility Shortcuts, press the down directional button, and then select
Accessibility Shortcuts.
· Audio Language You can change to the audio language you want to hear. To
make fine adjustments, press the down directional button, and then select Go
to Audio Options.
· Sleep Timer You can turn off the TV automatically at a specific time. To
change the sleep time, press the Select button. To set the specific time at
which the TV turns off automatically, press the down directional button, and
then select Set Up Off Timer.
· Colour Tone You can select a colour tone suitable for your viewing
preferences. To change to a colour tone that you want, press the Select
button. This function may not be supported depending on the model or
geographical area.
– 60 –
· Picture Clarity You can optimise pictures that contain a lot of motions. To
turn this function on or off, press the Select button. To set the detailed
options, press the down directional button, and then select Picture Clarity
Settings. This function may not be supported depending on the model or
geographical area.
· Digital Output Audio Format You can select an output format for digital
audio. Note that the Dolby Digital+ option is only available via HDMI (eARC)
for external devices that support the Dolby Digital+ format. This function may
not be supported depending on the model or geographical area.
· Power and Energy Saving Display the Power and Energy Saving menu. Reduce
energy consumption by changing your power preferences and other energy-saving
options. These functions may not be supported depending on the model or
geographical area.
4. Multi View
While watching the TV, you can simultaneously view multiple screens that are
split. For more information, refer to “Using Multi View”. This function may
not be supported depending on the model or geographical area.
5.Edit List
From the end of the Settings list, select Edit List. You can change the
location of functions in the Settings screen. An alternative way to move a
function is to move the focus to the function to move and then press and hold
the Select button.
– 61 –
Using a Samsung account
Create and manage your own Samsung account.
Menu Settings All Settings General & Privacy System Manager Samsung Account Try Now Try Now
You can view the entire text of the Terms & Policy in System Manager Samsung Account My Account Samsung account.
Menu
Settings All Settings General & Privacy
Terms & Conditions, Privacy Policy after logging in to your
Follow the instructions on your TV screen to create or log into a Samsung account.
Samsung account can be used on TV, mobile device, and website with one ID.
Signing in to a Samsung account Menu Settings All Settings General & Privacy
System Manager Samsung
Account Sign In
Creating a new account Menu Settings All Settings General & Privacy System
Manager Samsung
Account Create Account
– 62 –
Managing your Samsung account
Menu Settings All Settings General & Privacy System Manager Samsung Account My Account
When you sign in to your Samsung account, you can use the following functions: · Sign out When multiple people share the TV, you can sign out of your account to prevent others from using it.
To sign out of your Samsung Account (
Menu
Settings All Settings General & Privacy System
Manager Samsung Account), move the focus to your account’s icon, and then press the Select button. When a pop-up
window appears, select Sign out.
· Edit profile You can edit your account information.
To protect personal information, enter Edit profile and then Sign-in Method is set to Select your ID and input password (high security).
If you want the TV to log you into your account automatically whenever you turn on the TV, click Stay Signed In.
When the TV is used by multiple people, turn off Stay Signed In to protect personal information.
· PIN Setting Set or change your PIN.
· Payment Info You can view or manage your payment information.
· Back up
You can back up the TV settings to your Cloud storage. When resetting or
replacing the TV, you can also restore its settings with the backed-up
settings.
– 63 –
· Product Registration You can register the current TV or see the registered
information. You can easily receive services after product registration. You
can see the registered information or delete it at the Samsung account website
(https://account.samsung.com).
· Sync Internet Once you sign in to your Samsung account and configure the
Sync Internet settings, you can share the favourites and website bookmarks
that you registered on other devices.
· Remove Account You can delete an account from the TV. Although you have
deleted your Samsung account from the TV, you are not unsubscribed. To
unsubscribe from your Samsung account, visit the Samsung accounts website
(https://account.samsung.com).
· Terms & Conditions, Privacy Policy You can view the user agreement and
privacy policy. For more information about the terms and conditions, privacy
policy, select View Details. These functions may not be supported depending on
the model or geographical area.
– 64 –
Using Workspace
Use the remote function to connect to and use a Windows PC, Mac, or mobile
device from the TV.
Menu Connected Devices Workspace Try Now
Connect a Windows PC, Mac, or mobile device to the TV to easily use the
device. For smooth use as in a computer, connect a keyboard and a mouse to
your TV in advance.
Using Screen Sharing (Windows PC) / AirPlay (Mac)
Menu Menu
Connected Devices Workspace Windows PC Screen Sharing Connected Devices Workspace Mac Screen Mirroring
Follow the instructions on the screen to adjust the PC settings and wirelessly connect the TV to the PC. This function is only available for PCs that support wireless screen sharing.
This function may not be supported depending on the model or geographical area.
Connection via Windows OS is available in Windows 10 and later versions only.
Connection via Mac OS is available in AirPlay.
Using Easy Connection to Screen Menu Connected Devices Workspace Windows PC
Easy Connection
You can easily use remote access function after installing Easy Connection to
Screen on your PC. Follow the instructions on the screen to download and
install the Easy Connection to Screen PC app. Then you can easily connect a
remote PC. 1. Download the Easy Connection to Screen PC app from
http://smsng.co/easy and then install it on your PC. 2. Log in to the same
Samsung account for both TV and PC. 3. When the PC is turned on and connected
via the network, Workspace’s Home Screen displays the PC.
The Easy Connection to Screen PC app is available in Windows 10 and later
versions only.
Depending on the network environment including the firewall configuration,
router type, and wireless signal strength, connection problems may occur, such
as low speed, disconnection, or limited connection.
– 65 –
Connecting a Remote PC Menu Connected Devices Workspace Windows PC Manual
Connection Try Now Menu Connected Devices Workspace Mac Remote Login Try Now
Provides Remote Desktop Connection (RDP) for remotely connecting to a PC
running on Windows and Virtual Network Computing (VNC) for a PC running on
Mac. To remotely connect to a PC, you must enter the IP address of the remote
PC or select a saved profile. Enter a correct username and password. If there
is any computer that can be accessed via the same network, the found IP is
displayed.
To register a frequently used PC, move the focus to Manage User Profiles, and
then press the Select button. When a popup window appears, select Add, and
then enter the PC information. When your PC enters in power saving mode,
connection is not available. It is recommended to cancel the power saving
mode. It is recommended to connect the wired network because the screen or
sound may be interrupted depending on the network condition. 1. Configure your
computer’s settings to use the Workspace function.
Connection to Windows via the RDP protocol is available in Windows 10
Professional or higher. Remote connection to a PC running on Mac via the VNC
protocol is only supported for Mac OS X 10.5 or later. · Windows OS:
- Right-click the My PC icon on Desktop or Windows Explorer and then click
Properties. 2) Click Remote Desktop and select Activate Remote Desktop. · Mac
OS: 1) Select Menu System Preferences and then click Sharing. 2) Select the
Screen Sharing and Remote Login check box. 3) Run the resolution changing app
downloaded from App Store and then change the resolution to 1440 x
900 or lower. If you do not change the resolution in Mac OS, the previous image may appear while connecting a remote computer.
– 66 –
2. Enter the required settings for connecting the computer remotely.
The image on your TV may differ from the image above depending on the model
and geographical area.
1.PC/Profile
Enter the IP address or profile of the PC you want to connect to.
· In case of Windows, when the computer to connect is within the same network
(router/AP), run “cmd” command in Settings Network and Internet View Network
Properties or in Start Run, and then run “ipconfig” to check the IPv4 address
of the computer.
· In case of Mac, you can check the IP address in Settings Remote Access.
· When the TV and computer are not within the same network, it is required to
know the public IP and configure the router and AP. Check whether the router
connected to the computer supports port forwarding. When the company provides
additional security features such as firewall, seek help from a security
officer.
Home
Office
– 67 –
2.Username
Enter the Username of the computer. How to check the Username:
· Windows OS: Control Panel User Account Control · Mac OS: System Preferences
Users & Groups
3.Password
Enter the password for the login account. For use of PIN, do not enter PIN but
the specified password of the computer.
– 68 –
Playing Multimedia Content on a Remote PC
When you move the mouse cursor to the top of the screen after accessing a
remote computer, the top bar appears. When the sharing folder icon is clicked
in the top bar, the folders shared on Windows or Mac OS appear. You can play
back any media content in a folder.
For more information about playing multimedia content, refer to “Playing
pictures/video/music”. To use this function, the folder sharing option on the
computer to access must have been enabled as shown below:
· Windows OS: 1. Run Windows Explorer and then move to the folder to share. 2.
Right-click the folder and then click Properties. 3. After the Properties
window appears, click the Sharing tab and then click Advanced Sharing. 4.
After the Advanced Sharing window appears, select the Share this folder check
box.
· Mac OS: 1. Select Menu System Preferences and then click Sharing. 2. Select
the File Sharing check box. 3. To add a folder to share, click the Add+ button
at the bottom. 4. Select a folder and then click Add+. It is recommended to
connect the wired network because the screen or sound may be interrupted
depending on the network condition. When playing a video file via a remote
computer, the screen or sound breaking may be encountered.
Using Samsung DeX
Run Samsung DeX on your mobile device to connect the software to the TV.
Follow the on-screen instructions to connect Samsung DeX. Some models may not
be searched when connecting the TV from a mobile device through Samsung DeX.
If that is the case, follow the instructions shown on the mobile device screen
to connect the software.
This function is available only on mobile devices that support the wireless
Samsung DeX.
Using Microsoft 365
You can read or create a document after accessing the Microsoft 365 website.
Run the site in full screen mode. URL modification is impossible in the
Microsoft 365 page.
– 69 –
Adding the Web Service
Select the Add Web Service icon. Use the bookmarking function of the Workspace
browser, you can add or delete the web service link to or from Workspace.
To add the web service, you must be signed in to your Samsung account. The
number of web services that can be added to Workspace is limited. Workspace
browser not share data with Internet. (Web browser outside from Workspace)
Using Web Service
You can access the web service by selecting the web service icon added to Workspace. The screen on the webpage may differ from that of a computer.
You can copy or paste any text. Some image formats are supported.
For easy and secured login in Web Service, Workspace Pass is additionally supported as well as Samsung Pass.
Setting Samsung Pass or Workspace Pass.
Set Samsung Pass or Workspace Pass to Use in
Menu
Connected Devices Workspace Run the
Workspace browser (Additionally select Microsoft 365 or Add Web Service) Internet Menu Settings General.
Workspace Pass allows you to easily manage the web service ID and password without biometric authentication on mobile devices. For this purpose, you must be signed in to your Samsung account. The password is encrypted to be safely stored on your TV.
However, the log in to Workspace Pass may not work depending on the site policy.
Workspace Pass only working on Workspace.
To securely access the web service, you can use the Workspace browser’s automatic shutdown or clear the history logs.
Before accessing the web service, refer to “Read Before Using the Internet Function”.
Workspace browser not share data with Internet. (Web browser outside from Workspace)
The web service supports the following keyboard shortcuts: · F1: Returns to Workspace’s Home Screen.
· F5: Refresh.
· F8: Mutes the sound.
· F9/F10: Adjusts the volume.
· F11: Switches between full screen or default screen.
– 70 –
Using the Apps Service
Download and run various apps from Smart Hub.
left directional button Media APPS
You can enjoy a wide range of content including video, music, sports and game
apps by installing the corresponding apps on your TV.
To use this feature, the TV must be connected to the network. When Smart Hub
is launched for the first time, the default apps are automatically installed.
The default apps may differ depending on the model or geographical area.
The image on your TV may differ from the image above depending on the model
and geographical area.
1. Samsung Account
Go to the Samsung Account screen to create a new account or sign out of your
account. If you are signed out of your Samsung account, select Sign In to sign
in. If you want to download new apps using Apps, first sign in to your Samsung
account.
2. App Search
You can search for available apps.
3. Settings
You can manage the installed apps.
– 71 –
Installing an app
1. Move to the app you want to install, and then press the Select button. The
detailed information screen appears. 2. Select Install. When the installation
is complete, the Open menu appears. 3. Select Open to run the app immediately.
You can view installed apps on the Settings screen. If the TV’s internal
memory is insufficient, you can install some specific apps on a USB device.
You can run an app installed on a USB device only when the USB device is
connected to the TV. If the USB device is disconnected while an app is
running, the app is terminated. You cannot run an app installed on a USB
device on a PC or another TV.
Launching an app
You can run the app desired from Downloaded App. The icons below appear within
the selected app’s icon and indicate the following:
· : The app is installed on a USB device. · : The app has a password. · : The
app needs to be updated. · : The app supports the mirroring function.
– 72 –
Managing installed apps
Select Settings on Apps. You can manage installed apps.
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Removing an app
1. Select an app to delete. 2. Select Delete. The selected app is deleted.
Ensure that the related app data is also removed when you remove an app.
Standard apps cannot be uninstalled.
2.Adding apps to the Home Screen
1. Select an app to add. 2. Select Add to Home. 3. After the Home Screen
appears, move the selected app to the desired location. 4. Press the Select
button. The selected app is added to the Home Screen.
If the selected app is already added to the Home Screen, this function is
disabled.
– 73 –
3.Locking and unlocking apps
1. Select an app to lock or unlock. 2. Select Lock/Unlock. The selected app
is locked or unlocked.
To lock or unlock an app, enter the PIN. The default PIN is “0000”. You can
set the PIN in Settings General & Privacy System Manager Change PIN. Try Now
Change PIN may not be supported depending on the model or geographical area.
4.Moving apps
1. Select an app to move. 2. Select Move. 3. Move the app to the desired
location. 4. Press the Select button. The selected app is moved.
This function may not be supported depending on the model or geographical
area.
5.Reinstalling an app
1. Select the app to install again. 2. Select Reinstall. Reinstallation
starts.
6.Checking the app information details
1. Select the app to check. 2. Select View Details. The app information
screen appears.
You can rate an app on the View Details screen.
7.Automatically updating apps
To automatically update the installed apps, set Auto update to ON. Automatic
update is enabled only when the TV is connected to the network.
Menu
Settings All
– 74 –
Using the e-Manual
Control and read the manual embedded in your TV.
Launching the e-Manual Menu Settings Support Open e-Manual
You can view the embedded e-Manual that contains information about your TV’s
key features. You can download a copy of the e-Manual from Samsung’s website
to view or print on your PC or mobile device (https:// www.samsung.com). Some
menu screens cannot be accessed from the e-Manual.
Using the buttons in the e-Manual
The image on your TV may differ from the image above depending on the model
and geographical area.
1. (Search)
Select an item from the search results to load the corresponding page.
2. (Recently Viewed Topics)
Select a topic from the list of recently viewed topics.
3. (Site Map)
It displays the lists for each item in e-Manual.
– 75 –
4. (Index)
Select a keyword to navigate to the relevant page. This function may not be
supported depending on the model or geographical area.
5.Device Care
Optimise and diagnose the condition of your TV. You can check and clean your
storage space, diagnose problems or request technical support.
Words in blue (e.g., Internet) indicate a menu item. The image on your TV may
differ from the image above depending on the model and geographical area.
6. (Try Now)
Allows you to access the corresponding menu item and try out the feature right
away.
7. (Link)
Access an underlined topic referred to on an e-Manual page immediately.
– 76 –
Using the Internet
Surf the Internet on your TV.
left directional button Media Internet
When you run Internet, you can see recently viewed websites or featured
recommendations. When you select a desired website, you can get immediate
access to it.
You can use the Internet function more easily after connecting a keyboard and
mouse.
You can scroll webpages with the directional button on the Samsung Smart Remote or Remote Control.
The webpages may differ from those on a PC.
Before using the Internet, refer to “Read Before Using the Internet Function”.
The Internet app has an embedded Samsung Pass Settings ( Samsung Pass).
Media Internet Internet Menu Settings
With Samsung Pass, you can log into the website easily and securely. When you visit the website again, you can log in with Samsung Pass Biometrics Authentication on your mobile device without entering your ID and password.
However, this Samsung Pass login may not work depending on the website policy. For this purpose, you must have been logged in the mobile device with a Samsung account registered in Samsung Pass.
– 77 –
Using SmartThings
It allows the TV to connect and control the detected various devices in the
same space.
Menu Connected Devices SmartThings Try Now Try Now
You can control the devices registered to the SmartThings cloud and devices
directly connected to this product with a remote control.
This function may not be supported depending on the product or model.
Functions that can be controlled by remote control may not work depending on
the location of the device. In this case, move the location of the device.
SmartThings
Favourite
Device
Home Life
Automation
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Favourite
View devices or features that have been set as favourites from the
Device/Life/Automation tab.
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2.Device
View devices connected to SmartThings, and use the remote control to select
and control any of the connected devices. In Map View, you can move the
position of a device to create a custom map and check the device status.
If you log in with the same account used for the mobile SmartThings app, you
can view devices, registered through SmartThings, more intuitively from Map
View.
L.ist of devices compatible with the TV
Type Devices for IR remote control (IR Sniffing) Bluetooth devices
Description Detail Air conditioner, air purifier, robot vacuum cleaner, electric fan, humidifier Bluetooth speaker, headset, Soundbar, keyboard, mouse, game pad
SmartThings devices
For details on SmartThings devices, access https://www.smartthings.com/products. SmartThings devices can also be controlled from the mobile app.
For a detailed list of supported devices, visit www.samsung.com. This function may not be available depending on the external device.
3.Life
Displays recommended Life services that can be viewed or controlled from
SmartThings. Only Life services supported by the TV are displayed.
4.Automation
View or run scenes created from the Automation tab in the mobile SmartThings
app.
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5.Location or Device near TV
· Place Displays all places connected via the SmartThings app.
· Devices near TV Displays all the detected devices that can be connected and
controlled. You can run the control options after selecting a desired device.
Available options may differ depending on the device.
6.Add Device
Displays the list of devices that can be registered on your TV. You can
register any by selecting a device.
7.Samsung Account
Go to the Samsung account screen to create a new account or sign out of your
account. If you are signed out of your Samsung account, select Sign In to sign
in.
8.Settings
Edit devices connected to SmartThings, or configure notification settings for
the devices. You can also turn on the TV sensor or the SmartThings hub
feature.
SmartThings Quick access
Control most used devices by accessing the Connected Devices menu, without
having to access SmartThings.
Menu Connected Devices Use the SmartThings Hub features Try Now
Use the SmartThings Hub features on various Samsung products to connect IoT
devices (e.g., light bulbs, plugs, or sensors) that are supported by
SmartThings.
Menu Connected Devices SmartThings Settings SmartThings Hub
CU7/CU8 series, 32LS03C model: SmartThings Dongle required to connect
Zigbee/Thread. Make sure to log in to the same Samsung account on your TV as
your mobile SmartThings app. This function may not be supported depending on
the connected device type.
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Register and manage devices via SmartThings Try Now
Registering peripheral devices of the TV 1. When there is a device detected
near the TV, a registration pop-up appears on the TV screen.
When there is no device detected, the pop-up may not appear.
To connect a Bluetooth device, make sure that the device has been paired. 2. Select Register to register the device.
To register an appliance, make sure that it uses IR and is detectable in the area around the TV. Supported devices and options may differ depending on the model.
Select Close. Then the device registration pop-up does not appear.
You can register a device in
Menu
Connected Devices
SmartThings Add Device.
Menu
Connected Devices
SmartThings, you can see available options for each device. Try Now
Supportable options may differ depending on the device.
Registering a TV / Smart Appliance / IoT device from the mobile app
Use the mobile SmartThings app to register your TV, smart appliances or various IoT devices. Some IoT devices can only be registered using this mobile app. In the mobile app, tap the (Add Device) to register a device.
Connect a doorbell to your TV, to receive a notification of the doorbell video and speak with the visitor while watching TV.
Only WWST (Works with SmartThings) certified doorbells are supported. Supported options may vary, depending on the device.
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Use the screen’s sensors via SmartThings Try Now
When you activate the sensor, you can see the sensor device on the SmartThings
Device tab. You can create various IoT scenarios with TV without purchasing a
separate IoT sensor.
Menu Connected Devices SmartThings Settings TV sensor
Each sensor can be activated with user consent. Each sensor may not be
supported depending on the model. The sound sensor is supported when the
microphone switch at the bottom of the TV is turned on. The TV microphone may
not be supported, depending on the model and region.
Control SmartThings with Bixby Try Now
With Bixby on the product, you can control devices connected to SmartThings,
as well as the TV, using voice commands.
This function may not be supported depending on the connected device type.
Control the display device from the mobile SmartThings app Try Now
From the mobile SmartThings App, use the TV remote control functionality, such
as On/Off, Channel, Volume, and four directional buttons. You can also use
Search, APPS, Ambient mode, Mobile Cam, and other functions from the mobile
app. Automation (mode/routine) in the mobile SmartThings app allows you to
automatically run apps installed on the TV. With automation, you can turn on
the TV at your desired time and automatically run frequently used apps.
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Playing pictures/video/music
Play media content stored on your TV, USB devices, mobile devices, cameras,
PCs, etc.
Menu Connected Devices Connected Device Try Now
You can play media content saved on storage devices, such as USB devices,
mobile devices and cameras on the TV. You cannot play media content if the
content or the storage device is not supported by the TV. For more
information, refer to “Read Before Playing Photo, Video or Music Files”.
Backup important files before connecting a USB device. Samsung is not
responsible for damaged or lost files.
You can use the following functions on the media content list screen of a
storage device. · Filter By
Filters the media content by type of media. · Sort By
Sorts the content list. This function may not be supported depending on the
type of external device.
· Options Deletes or plays the selected media content in the media content
list. When you select Refresh, the content list is reloaded.
You can delete only the recorded content. To delete content, change the Filter
By option to Recorded. Recorded may not be supported depending on the
geographical area.
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Playing multimedia content on a PC or mobile device
1. Select a device with media content in in the device appears.
Menu
Connected Devices Sources. The media content list
2. Select a media content item from the list.
The selected content is played.
The content may not be played depending on the encoding method or file format. Furthermore, several functions may be restricted.
Content on devices connected to the TV via your network may not play smoothly due to network communication problems. If this occurs, use a USB device.
Playing multimedia content on a USB device
1. Connect a USB device to the USB port.
2. There is a content list browser shown directly.
If a USB device that contains the content you want to play is already connected to the TV, select the USB device in the
Menu
Connected Devices Sources screen.
3. Select a content item to play from the list.
The selected content is played.
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Listening to your mobile device sound through the TV speaker using Sound
Mirroring
Enjoy listening to music in your living space. Visualisations are generated on
your TV that alter and respond to the frequency of your music. 1. Search for
and connect to your TV from the (Bluetooth) device list on your mobile device.
2. Select media content to play on your mobile device. The selected contents
media is played through the TV speaker.
This function may not be supported depending on the model. In some models, the
image of the played content may differ depending on the mode. If the TV and
the soundbar are connected wirelessly, the operation may be restricted.
Buttons and functions available while playing multimedia content
Press the Select button while playing any video, photo or recorded content.
The following buttons appear. The provided buttons and functions may not be
supported depending on the model or geographical area. The available buttons
and functions may differ with the content you are viewing or playing.
· Pause / Play Pauses or plays the multimedia content.
· Jump Backward / Jump Forward Press the up directional button to move the
focus to the playback control bar, and then select the left or right
directional button in the playback control bar to move backward or forward by
10 seconds in the video.
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· Move to a specific playback section, move up the focus on the playback bar, and then select one of the five thumbnails.
This function may not be supported depending on the file format.
· Stop Stop the contents being played.
· Previous / Next Displays the previous or the next multimedia content file. If video playback time is 3 seconds or shorter and you press the
button, the video starts from the beginning.
· Rewind / Fast Forward
Rewinds or fast forwards the multimedia content. To increase the rewind or
fast forward speed up to 3 times faster than normal, select the button
repeatedly. To return to normal speed, select the option or press the button.
You can use the following functions when the video is paused. Note that with
the video paused, the TV does not play audio.
Slow Rewind or Slow Forward: Allows you to play a video slowly backward or
forward by selecting the or option. There are 3 playback speeds. To change the
playback speed, press the option repeatedly. To
return to normal speed, select the option or press the button.
· 360 Mode Provides a 360-degree view for videos and photos.
This function may not be supported depending on the model or geographical area.
This function may not be supported depending on the file format.
Video files using the mjpeg codec do not support a 360-degree view.
When a video or photo does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted.
Videos may be interrupted if 360 rotation is applied during double speed playback.
Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other functions during playback.
This function may not be supported for some resolutions.
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· 360 Auto Rotation Automatically adjusts the video’s viewing angle by analysing the amount of image changes during playback of a video file that provides a 360-degree view. When this function is started, the rotation starts in a short time. When 360 Auto Rotation is focused, press the Select button to change to the following modes:
General
Dynamic
Natural
This function may not be supported depending on the model or geographical area. This function is only available when 360 Mode is selected. When 360 Auto Rotation is activated, automatic adjustment is followed. The adjustment position may differ depending on the image. The video’s viewing angle is manually adjusted in General mode. This function may not be supported depending on the file format. Video files that use the mjpeg codec do not support a 360-degree view. When a video does not support a 360-degree view, applying 360 rotation to it may cause the screen to look distorted. Videos may be interrupted if 360 rotation is applied during double speed playback. Videos that support a 360-degree view may be interrupted if 360 rotation is simultaneously applied with other functions during playback. This function may not be supported for some resolutions. · Repeat Plays the current multimedia content repeatedly or all multimedia content files in the same folder repeatedly. · Shuffle Plays music files in random order.
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· Picture Off Plays music files with the screen off.
· Fit to Screen Fits a photo to the screen.
· Rotate left / Rotate right Rotates a photo left or right.
· Zoom Zooms in a photo.
· Background Music Pauses or resumes the background music while the TV
displays photos. This function is available after enabling the Background
Music option.
· Options The available options may differ with the model and content.
Function Slideshow Speed
Description Sets the slideshow speed.
If there is only one image file in the USB device, the slide show is not
played.
Slideshow Effect
Applies transition effects to the slide show. If there is only one image file in the USB device, the slide show is not played.
Background Music
Plays background music as you set in the pop-up window while the TV displays photos. The music files must be saved in the same USB device as the photo files. To pause the background music, select Background Music on the playback screen bottom.
Subtitles Rotate Audio Language Information
You can set the detailed subtitle options such as the language, sync, size and
colour. If subtitles are not displayed correctly, check the encoding setting.
Rotates the video. Changes the audio language.
This function is only available if the video supports multi-track sound.
Displays detailed information about the current multimedia content.
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Using Multi View
You can view multiple content items through Multi View.
Menu Settings Multi View Try Now
This function may not be supported depending on the model.
To start Multi View, navigate to
Menu Settings
Multi View. Next, select the item you want from
the Add View list. Or select Make My Own to configure a custom layout and screen. You can add or delete a screen
in the current Multi View screen by pressing the down directional key on the Samsung Smart Remote.
With 8K models (QN7**C Series or higher), you can configure a view with 3-5 screens.
The image on your TV may differ from the image above depending on the model
and geographical area. When Multi View is running, press the Select button to
configure the following menus.
This function and the provided options for each menu icon may not be available
depending on the model and region.
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· Content You can view the currently displayed app or source.
After selecting a content item, you can control the screen or change the app and source.
· App/Source You can select from the content list displayed above.
·
Screen Size
Selects the desired size of Multi View.
· Screen Position You can shrink or expand the size of the selected screen.
·
Picture-in-Picture
Selects the position of a small screen on the full screen. The focusing left or right screen appears as small window.
· Double Audio You will hear the sound of both screens at the same time by adjusting the ratio of each screens sound.
· Bluetooth Speaker You can hear the sound by connecting the Bluetooth speaker.
· Delete You can delete the selected screen.
· Full Screen Multi View is ended and then the full screen appears.
To close Multi View, press and hold the button or press the button on the Samsung Smart Remote. The start and stop of this function can also be voice- controlled by pressing the button on the Samsung Smart Remote.
This function operates only by TV broadcasts, external devices, or apps that support Multi View.
While running Multi View, app casting from your mobile device is run on Multi
View. This function is not available in some apps.
In some models, you can view the image on the camera connected to the
SmartThings app of your mobile device.
Q-Symphony is not supported by Multi View.
When an external device that connects to a receiver or Soundbar is used in Multi View, sound outputs from the TV speaker, not from the receiver or Soundbar.
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Using Bixby
Speak into the microphone on your Samsung Smart Remote or TV to control your
TV. Bixby is available only when the TV is connected to the network. To use
Bixby, you must register and sign in to your Samsung account. Some functions
may not be supported if you are not signed in to your Samsung account. Bixby
only supports some languages, and the supported functions may differ depending
on the geographical area. Bixby may not be supported depending on the model or
geographical area. The microphone on TV is not supported depending on the
model or geographical area.
Starting Bixby with voice
You can immediately start a conversation with Bixby by saying “Hi, Bixby”. Say
“Hi, Bixby”, and the Bixby icon at the bottom of the TV screen is activated in
Listen mode. Continue speaking.
When the distance to the TV is within 3 to 4 m, optimal performance is
provided. If Bixby does not answer, refer to “I spoke “Hi, Bixby” but Bixby
does not answer.” in “Troubleshooting”. These functions may not be supported
depending on the model or geographical area.
Starting Bixby using buttons on the Samsung Smart Remote
You can have a conversation with Bixby using the Samsung Smart Remote buttons.
Press and hold the button on your Samsung Smart Remote, say a command, and
then release the button. For details on how to use Bixby, press the button
once:
· When you press the button, the Explore Now button appears at the bottom of
the screen. Press the Select button to go to the Explore Bixby screen.
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Learning about the Explore Bixby Screen
The image on your TV may differ from the image above depending on the model and geographical area.
1. My Profile
Log out after going to the My Profile screen. If you are signed out of your
Samsung account, select My Profile to sign in.
2. Tutorials
View tutorials related to the Bixby.
3. Settings
You can change the settings for using Bixby.
These functions may not be supported depending on the model or geographical area.
These functions can be set in Bixby Settings ( Bixby Settings). Try Now
Menu
Settings All Settings General & Privacy Voice
· Language and voice style You can change Bixby’s language and voice style.
The languages of the TV and other apps will not change.
Bixby only supports some languages.
This function may not be supported in Bixby depending on the language selected.
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· Voice Wake-up
Configure settings on how to wake up Bixby with your voice. You can configure the following settings: Use your
Samsung Soundbar to interact with Bixby., Bixby Wake-up Options, and Wake-up Sensitivity. (
Explore
Now Settings Voice Wake-up)
The Voice Wake-up function may not be supported depending on the model or geographical area.
This function can be used only when the microphone switch at the bottom of the TV is active. The microphone on TV is not supported depending on the model or geographical area.
When the distance to the TV is within 3 to 4 m, optimal performance is provided. If Bixby does not answer, refer to “I spoke “Hi, Bixby” but Bixby does not answer.” in “Troubleshooting”.
· Sound feedback Play a sound when Bixby starts and stops listening.
This function may not be supported depending on the model or geographical area.
· Privacy You can permit or prohibit Bixby from utilising your personal information when you are using Bixby services.
· About Bixby Displays the detailed terms and conditions.
4.Recommended commands
Displays recommended commands you can use to control the TV with Bixby given the current context.
If you do not want to see the recommended commands, set Voice Hint to Off. ( Settings General & Privacy Voice Voice Hint) Try Now
Menu Settings All
5.All Services
You can learn the voice commands that let you use Bixby in various situations.
Use the directional buttons to move to the desired command, and then press the
Select button. You can operate the TV with various voice commands.
Read Before Using Bixby
· The supported voice interaction languages and features may differ depending
on the geographical area. · If the language set differs from the language of
your country, some features are not available. · Bixby is available only when
the TV is connected to the network. · Even if the TV is connected to the
network, there may be no response due to a Bixby server error.
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· The existing functional specifications may be changed if Bixby is updated.
· Bixby is available only on TVs that support it and come with remote controls that have a microphone.
· Symbols including “-” and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
· Searched results may not provide complete results.
· You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
· To change the current channel by saying channel names as voice commands, you must finish Find Your Service
Provider. Find Your Service Provider can be set in
Menu Settings All Settings Broadcasting
Service Provider Info & Settings. Try Now
If the settings for the service provider are not configured yet, configure them in All Settings General & Privacy Reset. Try Now
Menu Settings
Service provider settings in initial setup may not be supported on geographical area.
· To use the voice text input function and the search function, you must consent to provisions allowing third parties to collect and use your voice data.
· To use the Bixby function, you must:
Agree to Smart Hub’s Terms of Use.
Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
Consent to the collection and use of personal information for the voice interaction-based service.
Provisions for using Bixby
· The voice interaction rate differs with the volume/tone, pronunciation and
ambient sound environment (TV sound and ambient noise).
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Using the Game Bar
Control the Game Settings Monitoring and Game Enhancer Settings easily by
using the Game Bar.
This function may not be supported depending on the model.
Starting the Game Bar
When Game Mode (
Menu Settings All Settings Connection (Game Mode Settings) Game
Mode) is On or Auto, press and hold the button on your Samsung Smart Remote to start the Game Bar. Try Now
Learning about the Game Bar
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Game Picture Mode
Specify the Game Picture Mode according to the current game genre. To
customise the picture quality, select Custom.
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2.Screen Ratio
You can change the screen ratio from 16:9 (previous setting) to Ultra wide
(21:9 or 32:9). You have to set the resolution from your PC only once at first
time. The Game Bar’s Screen Ratio can be changed only when the Ultra Wide
resolution is supported in a game or PC. Whether or not to support the screen
ratio of 21:9 and 32:9 depends on the title of the game so be sure to consult
the game company.
3.Minimap Zoom
Use the directional buttons and Select button on the remote control to zoom in
on specific areas of the game screen and adjust the zoom rate.
· For the Minimap supported resolution, refer to the table below.
Game Bar Screen Ratio 16:9
21:9
Resolution set in PC 3840 x 2160 (60/120 Hz) 2560 x 1080 (60/120 Hz) 3840 x 1600 (60/*120 Hz)
32:9
3840 x 1080 (60/*120 Hz)
*: The refresh rate may not be supported depending on the model.
4.Game Motion Plus
Turn on this function to obtain a softer and clearer picture quality when
playing a role-playing game (RPG) or adventure game which involves many
dynamic scenes.
5.Game Settings
Moves the menu to Game Mode Settings.
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6.Virtual Aim Point
You can see the virtual aim point on the screen.
7.Sound Output
Change the sound output device. (e.g. TV Speaker, Soundbar, Bluetooth headset,
etc.)
8.Help guide
View details on how to use each menu item.
9.Current status display
· Input Lag: Shows the status of game input lag. · Resolution: Shows the
resolution of the currently running game. · FPS: Shows the number of frames
per second in real time. If VRR is active, the frame rate changes. · HDR:
Shown as On when an HDR game is running. · VRR: Shows the variable refresh
rate.
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Using FreeSync
The FreeSync feature allows you to play seamless games without video
interruption or delay. To use the FreeSync feature, activate the FreeSync
feature from the external device.
· Models that support FreeSync Premium Pro QN900C, QN8C, QN7C, QN95C,
QN90C, QN85C, Q8C (except for 50-inch model), Q7C, S95C For resolutions at
which FreeSync is supported, refer to “Supported Resolutions for FreeSync
(VRR)”.
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Setting the Super Ultra Wide Game View
Set your PC Screen resolution to match the selected Screen Ratio in the Game
Bar before activating the Super Ultra Wide Game. If the TV is connected to a
computer and Game Mode is set to either ON or Auto, the wide screen (21:9 or
32:9) is activated from the Game Bar.
This function may not be supported depending on the model and geographical
area.
Check if the game supports Ultra Wide resolution (21:9 or 32:9).
If you set the resolution on your PC for the first time, you can change the
Screen Ratio through the Game Bar on your TV.
Game Bar Screen Ratio 21:9
Resolution set in PC 3840 x 1600 (60 Hz) * 3840 x 1600 (120 Hz) 2560 x 1080 (60 Hz) 2560 x 1080 (120 Hz)
3840 x 1080 (60 Hz) 32:9
3840 x 1080 (120 Hz)
*: The resolution may not be supported depending on the model.
The supportable resolutions may differ depending on the model or HDMI port
connected to the PC.
After setting the resolution, check if the PC’s Window or Mac screen changes
when you change the Screen Ratio on the Game Bar of your TV. This function may
not be supported depending on the OS or device.
If the connected external device is a gaming device, the function does not
work even if you change the name of Source to “PC”.
While you are playing a game, the screen ratio cannot be changed. Before
running a game, first Select the desired screen ratio on the Game Bar and then
run the game. For some games, you need to match the game resolution with the
selected screen ratio in the Game Bar.
Changing the Super Ultra Wide Screen position
When playing a game at the Super Ultra Wide resolution, you can adjust the game screen position to the height of your eyes.
At the Super Ultra Wide resolution, use the bottom.
(channel) buttons to move the screen position to the top, centre, or
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Configuring 144 Hz game settings
If the TV is a model that supports 144 Hz, you can play 144 Hz games. · Models
that support 144 Hz: QN900C, QN95C, S95C, S90C (except for 83-inch model),
QN90C (43/50 inches only) · Resolutions that support 144 Hz are as follows:
Game Bar Screen Ratio 16:9
Resolution set in PC 1920 x 1080p @ 144 3840 x 2160p @ 144
2560 x 1080p @ 144 21:9
3840 x 1600p @ 144
32:9
3840 x 1080p @ 144
Troubleshooting of the game screen and audio problems
After changing the Screen Ratio on the Game Bar, if the game screen and sound
are not output properly, try to solve the problems as shown below.
· Check to see if the game supports Ultra Wide or your PC supports the Ultra Wide resolution.
· Restart the game after exiting it.
· Select the same resolution as that of the Game Bar.
· When the Screen Ratio changes properly, the screen appears as shown below.
16:9
21:9
32:9
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Using Auracast
You can listen to the TV’s audio by connecting to a Bluetooth audio device
that supports Auracast. This feature is supported in the QN800C series or
higher only. This feature may not be supported depending on the models of the
mobile device and Bluetooth audio device.
Using Auracast Menu Settings All Settings Sound Expert Settings Auracast
You can connect a Bluetooth device that supports Auracast to the TV. Connect a
Bluetooth audio device to the TV via the mobile device that is connected to
the Bluetooth audio device. This can be done by using the Broadcast menu in
the Bluetooth settings in the mobile device.
The location of the Broadcast menu may differ depending on the mobile device
model. This feature is supported in the QN800C series or higher only. This
feature can connect the TV to two or more Bluetooth devices that support
Auracast, simultaneously. This feature cannot connect the TV to a Bluetooth
audio device that supports Auracast and a Bluetooth audio device that does not
support Auracast simultaneously. The Auracast feature may not be supported
depending on the mobile device model. Audio volume can be adjusted from the
mobile device that is connected to the audio device. When this feature is
turned on, audio cannot be played from the Bluetooth audio device that is
already connected to the TV and does not support Auracast.
Using a password Menu Settings All Settings Sound Expert Settings Auracast Use
Password
If you set a password, you should enter the password when you connect an audio
device to the TV via a mobile device, before using Auracast.
Changing your password Menu Settings All Settings Sound Expert Settings
Auracast Reset Password
Change the password you use when connecting to Auracast.
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TV Viewing
Use a variety of convenience features offered by your Samsung TV while watching TV. You can also edit your list of channels and create a list of favourite channels.
Using the Guide
See the programming schedules of different channels on a single screen.
Press the
(channel) button to access the Guide.
In the Guide, you can see the daily programme schedules for each station, see programme information, choose a programme to watch, and set up a schedule viewing or recording.
Service Provider settings in initial setup may not be supported on geographical area.
The Record function may not be supported depending on the model or geographical area.
To access information or additional features provided in the Guide from analogue channels, you must set Service Provider during the initial configuration stage.
To view Guide, you must first configure Clock ( Manager Time Clock). Try Now
Menu
Settings All Settings General & Privacy System
For details on how to use the remote control, refer to the image guide at the top right.
About the Guide screen
The image on your TV may differ from the image above depending on the model
and geographical area.
1.Channel Filter
View channels and programmes classified by type.
2.Edit Channels
Edit channels stored on the TV. For more information, refer to “Using the
channel edit function”.
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3.Additional options related to broadcast programmes
Navigate to the desired programme and press and hold the Select button to
access the following options: These functions may not be supported depending
on the model or geographical area.
· Schedule Viewing You can schedule the viewing of a broadcast scheduled
programme.
· Cancel Scheduled Viewing You can cancel scheduled viewings.
· View Details You can see detailed information about the selected programme.
The information may differ or may not be provided depending on the broadcast
signal.
· Record You can make a recording of a current programme.
· Stop You can stop the recording function that is currently running.
· Edit Recording Time You can change the start and end times of scheduled
programme recordings.
· Schedule Recording You can schedule recording of a broadcast scheduled
programme.
· Cancel Scheduled Recording You can cancel scheduled recordings.
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Using additional features from the Guide
From the Guide, press either the or button to use additional features. These
functions may not be supported depending on the model or geographical area.
· Channel Filter You can view channels and programmes categorised by the types
defined in Channel List.
· Schedule Manager You can see the Recording & Schedule Manager or Schedule
Manager screen. For more information about Schedule Recording, refer to
“Recording Programmes”. For more information about Schedule Viewing, refer to
“Setting Up Schedule Viewing”.
· Aerial Type You can change the type of broadcast signals the TV receives.
This function may not be supported depending on the incoming broadcast signal.
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Recording Programmes
Record a current or upcoming programme using a USB device instead of a video
recorder. This function may not be supported depending on the model or
geographical area. Connect a USB device to use the TV’s recording features.
Carefully read all related precautions before using a recording feature. For
more information, refer to “Before Using the Recording and Timeshift
Functions”. You can record only the programmes that are received through an
antenna. The appears next to the programmes and channels scheduled for
recording.
The Instant and Timer Recording options from the Guide
· Record 1. Select a programme that is currently being broadcast and press the
Select button. 2. Select Record from the pop-up menu to start recording.
· Schedule Recording 1. Select a programme scheduled to be broadcast, and
press the Select button. 2. Select Schedule Recording from the pop-up menu to
schedule recording.
Recording while watching a broadcast
· Record 1. On the Samsung Smart Remote, press the or button. 2. Use the
directional buttons to navigate to the control pad. 3. Select Record to start
recording. Or press the button while watching a broadcast.
· Schedule Recording 1. Press the Select button while watching a broadcast to
load the programme details window. 2. Use the left or right directional button
to navigate to a programme scheduled to be broadcast, and press the Select
button. 3. Select Schedule Recording to schedule the recording of the
programme.
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Using the recording schedule management screen
1. On the Samsung Smart Remote, press the or button. 2. Use the directional
buttons to navigate to the control pad. 3. Select either Schedule Manager or
Recordings to access the Recording & Schedule Manager screen. The following
options are available on the Recording & Schedule Manager screen:
Displayed menu options may vary depending on the model or geographical area.
· Recordings Watch Recordings.
Buttons shown on the display will vary depending on the file being played back. For more information about playback controls, refer to “Buttons and functions available while recording a programme or Timeshift”.
From the list, select a recording you wish to watch. The selected recording will start to play.
Move the focus to a recording to display Play, Delete, and View Details options on the right-side menu.
· Schedule Recording Navigate to Schedules and press Schedule Recording. Add, edit, or cancel a programme recording schedule.
Specify the Aerial, Channel, Repeat, Date, Start Time, and End Time settings and then select Save to schedule a recording of a specific programme at a specific time on a specific date.
Up to thirty Schedule Viewing and Schedule Recording events may be created.
Ensure that the TV’s Clock (
Menu
Time Clock) setting is correct. Try Now.
Settings All Settings General & Privacy System Manager
Edit
You can set the start and end times for a schedule recording. You can set the
start time up to 10 minutes before the programme starts and the end time up to
10 minutes after the programme ends.
Delete Remove a scheduled recording.
View Details See detailed information about a scheduled recording.
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· Settings Start Recording Early Change this setting so that the recording
starts slightly earlier than the programme start time shown in the Guide.
Continue Recording After Change this setting so that the recording ends
slightly later than the programme end time shown in the Guide. Symbol
Information Provide users with the information of the symbol and the
explanation about an icon used in the schedule manager. The menus may not
appear depending on the model or geographical area.
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Setting Up Schedule Viewing
Configure the TV to show a specific channel or programme at a specific time
and date.
The appears next to programmes that have been configured for a scheduled viewing.
To set up a schedule viewing, you must first set the TV’s clock (
Menu
Privacy System Manager Time Clock) and set the time. Try Now
Settings All Settings General &
Using the schedule viewing options from the guide screen
On the Guide screen, select a programme you would like to view, press the
Select button, and then select Schedule Viewing in the pop-up menu that
appears.
Using the schedule viewing options while watching a programme
Press the Select button while watching TV. The programme Info window appears.
Select a programme that will be broadcast using the left or right directional
buttons. Press the Select button, and then select Schedule Viewing to schedule
viewing of that programme.
Using the viewing schedule management screen
1. On the Samsung Smart Remote, press the or button. 2. Use the directional
buttons to navigate to the control pad. 3. Select either Schedule Manager or
Recordings to access the Recording & Schedule Manager screen.
Displayed menu options may vary depending on the model or geographical area.
· Schedule Viewing Navigate to Schedules and press Schedule Viewing. Add, edit, or cancel a programme viewing schedule.
Up to thirty Schedule Recording and Schedule Viewing events may be created.
Ensure that the TV’s Clock (
Menu
Time Clock) setting is correct. Try Now
Settings All Settings General & Privacy System Manager
Edit
You can set the start time of a scheduled viewing. If you choose a programme
from the Guide, the Start Time can be set to up to 10 minutes before the
programme.
Delete You can delete scheduled viewings.
View Details You can view detailed information about scheduled viewings.
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Using Timeshift
Wa
References
- Samsung Checkout on TV
- smsng.co/easy
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
- Support Home | Official Samsung Support US
- Samsung Account
- Samsung Open Source
- Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
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