Hanwha Vision TNS-9050IBC Network Camera User Manual

Hanwha Vision TNS-9050IBC Network Camera

Specifications

• Model: TNS-9050IBC
• Type: Network Camera
• Trademark: Each of the trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademarks of their respective company.
• Restriction: Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed, or changed, partially or wholly, without formal authorization.

Product Usage Instructions

Initial Setup

1. Use the initial administrator ID ‘admin’ when logging in for the first time.
2. Set a password during the first login.
3. Change the password every three months for security.

Safety Instructions

1. Read and keep the safety instructions provided.
2. Do not use the camera near the water.
3. Clean the product surface with a soft, dry cloth or a damp cloth, avoiding detergents or products containing harmful substances.
4. Ensure ventilation openings are not blocked during installation.
5. Avoid placing the camera near heat sources.
6. Protect the power cord from damage or being pinched.
7. Use only manufacturer-specified attachments/accessories.
8. Refer servicing to qualified personnel in case of damage or malfunction.

Frequently Asked Questions (FAQ):

Q: How often should I change the password?

A: It is recommended to change the password every three months for security reasons.

Q: Can I use detergent to clean the camera?

A: No, it is advised to clean the camera surface with a soft, dry cloth or a damp cloth without using detergents or products containing harmful substances.

Q: What should I do if the camera is exposed to rain?

A: If the camera has been exposed to rain, refer servicing to qualified personnel to ensure proper functionality and safety.

IMPORTANT SAFETY INSTRUCTIONS

1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean the contaminated area on the product surface with a soft, dry cloth or a damp cloth. (Do not use a detergent or cosmetic products that contain alcohol, solvents surfactants, or oil constituents as they may deform or cause damage to the product.)
7. Do not block any ventilation openings, Install by the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for the replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/ accessories specified by the manufacturer.
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/ apparatus combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
15. This product is intended to be supplied by isolation power.
16. If you use excessive force when installing the product, the camera may be damaged and malfunction.
    • If you forcibly install the product using non-compliant tools, the product may be damaged.
17. Do not install the product in a place where chemical substances or oil mist exist or may be generated. As edible oils such as soybean oil may damage or warp the product, do not install the product in the kitchen or near the kitchen table.
    • This may cause damage to the product.
18. When installing the product, be careful not to allow the surface of the product to be stained with chemical substances. Some chemical solvents such as cleaners or adhesives may cause serious damage to the product’s surface.
19. If you install/disassemble the product in a manner that has not been recommended, the production functions/performance may not be guaranteed. Install the product by referring to “Installation & connection” in the user manual.
20. Installing or using the product in water can cause serious damage to the product.
21. Install cables and wires away from high-voltage power sources and wiring. This will reduce the risk of damage or malfunction due to overvoltage, line noise, electrostatic discharge (ESD), power surges, and other causes of power supply issues.
22. The safety of any system incorporating this product is the responsibility of the assembler of the system.
23. This device has been verified using an STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunderstroke, and communication interruption.
24. The operating temperature of the product is -40°C to +55°C (-40°F ~ +131°F).

WARNING

• TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. DO NOT INSERT ANY METALLIC OBJECT THROUGH THE VENTILATION GRILLS OR OTHER OPENINGS ON THE EQUIPMENT.
• The apparatus shall not be exposed to dripping or splashing and no objects filled with liquids, such as vases, shall be placed on the apparatus.
• To prevent injury, this apparatus must be securely attached to the Wall/ceiling under the installation instructions.
• CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK. DO NOT REMOVE COVER (OR BACK).
• NO USER-SERVICEABLE PARTS INSIDE.
• REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.

EXPLANATION OF GRAPHICAL SYMBOLS

• The lightning flash with the arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
• The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

Class construction

• An apparatus with CLASS construction shall be connected to a MAINS socket outlet with a protective earthing connection.

Battery

• Batteries(battery packs or batteries installed) shall not be exposed to excessive heat such as sunshine, fire, or the like.
• The battery cannot be replaced.

Disconnection Device

• Disconnect the main plug from the apparatus, if it’s defective. And please call a repair man in your location.
• When used outside of the U.S., it may be used HAR code with fittings of an approved agency is employed.
• CAUTION RISK OF EXPLOSION IF THE BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
• These servicing instructions are for use by qualified service personnel only.
• To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so.
• Please use the input power with just one camera and other devices must not be connected.
• When a new product box is opened (or during the initial use of the product), moisture might build up on the glass of the camera. The built-up moisture disappears naturally within a few hours after being powered on.
• Do not arbitrarily loosen or tighten the gore valve.
• Do not expose the image sensor to laser light. Image sensors can be damaged by direct, or reflected, laser light. If your application requires laser light that might strike the image sensor, use a lens filter at the corresponding laser wavelength. For suggestions, contact your local integrator or application engineer.
• There are no user-serviceable parts in this product. The product will not be covered by the warranty if it is disassembled or repaired by the user.
• Ensure that the cable bend radius begins at least six inches from the connector. Cable shielding can be degraded or cables can be damaged or wear out faster if a service loop or bend radius is tighter than 10x the cable diameter.
• Make sure to connect/disconnect the power input and LED light cables with the power off.
• Connecting them while the power is on may cause a malfunction or damage to the product.
• A network camera near the LED lights may be exposed to horizontal line noise (caused by the flicker phenomenon).
• In this case, be sure to set the anti-flicker function of the network camera to .
• If horizontal line noise occurs even when the anti-flicker function is set to , adjust the camera to prevent overlapping angles between LED lights and the network camera.
• Please read the following recommended safety precautions carefully.
• Do not place this apparatus on an uneven surface.
• Do not install it on a surface where it is exposed to direct sunlight, near heating equipment, or heavy cold area.
• Do not place this apparatus near conductive material.
• Do not attempt to service this apparatus yourself.
• Do not place a glass of water on the product.
• Do not install near any magnetic sources.
• Do not block any ventilation openings.
• Do not place heavy items on the product.
• Please wear protective gloves when installing/removing the camera.
• The high temperature of the product surface may cause burns.
• User’s Manual is a guidance book for how to use the product.
• The meanings of the symbols are shown below.
• Reference: In case of providing information for helping of product’s usages
• Notice: If there’s any possibility of any damages to the goods and humans caused by not following the instruction
• Please read this manual for safety before using goods and keep it in a safe place.
• We do not guarantee the quality of third-party products (e.g. lenses, accessories) that you separately purchase.
• In particular installation environments, there might be interference in radio communications.
• When interference of electromagnetic waves occurs between the product and radio communication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
• RAM : 8G or higher
• Recommended browser: Chrome
• Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium-based)
• Supported OS: Windows, Mac, Linux, Android, iOS, Chrome
• Verification environment
• Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later
• Mac 10.13/14: Safari version 11.0.1 or later
• The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.

WHAT’S INCLUDED

Please check if your camera and accessories are all included in the product package. (As for each sales country, accessories are not the same.)

AT A GLANCE

Front

Rear

terminal on the main unit.
2 External light connection terminal| A terminal that connects to an external lighting device.
3 Network Terminal| A terminal that connects to the switch hub and network cable for network connection.
4 Power input (DC 24 V) terminal| A terminal that connects to the power cable.
5 LED module bracket:| A bracket that allows you to adjust the direction of the light.
6 Camera bracket| A bracket that secures the camera when installed on a ceiling or separate mount.

installation & connection

INSTALLATION

• The jack connected to the external cable of this camera is not waterproof. You are recommended to install this product below the edge of the eaves to prevent the cable from being externally exposed.

Precautions before installation

• Ensure you read out the following instructions before installing the camera:
• Select an installation site that can hold at least 5 times the camera’s weight.
• Stuck-in or peeled-off cables can cause damage to the product or a fire.
• For safety purposes, keep anyone away from the installation site.
• And put aside personal belongings from the site, just in case.
• If the product is forcibly installed with excessive force, it may malfunction and damage the camera.
• Forcing assembly using non-standard tools may damage the product.
• Make sure to connect/disconnect the power input and LED light cables with the power off.
• Connecting them while the power is on may cause a malfunction or damage to the product.
• A network camera near the LED lights may be exposed to horizontal line noise (caused by the flicker phenomenon).
• In this case, be sure to set the anti-flicker function of the network camera to .
• If horizontal line noise occurs even when the anti-flicker function is set to , adjust the camera to prevent overlapping angles between LED lights and the network camera.

Disassembling

1. Secure the bracket to the installation surface using two or more appropriate screws.
2. Connect the network, power, and light cables. Make sure to use cables that meet the specifications (300 V, 80 deg. C, VW-1 (UL approved)).
3. After completing the cable installation, supply power.
4. You can adjust the orientation of the camera and LED module by loosening the direction adjustment screws of the camera and LED module using the Torx L wrench provided.
   • Once the camera and LED module are oriented, tighten the direction adjustment screws to secure them.
5. Remove the lens cover by loosening the fastening screws using the Torx L wrench provided.
6. After adjusting the focus of the color and mono lenses, turn the fixing screws of the lenses to secure them.
   • Make sure that the iris value is set to 8.
   • To replace a lens, remove the existing lens and install the new one as shown below.
7. Assemble the lens cover.

CONNECTING WITH OTHER DEVICE

Connecting the Power and I/O Ports

You can use the M12 power and I/O cables to connect the power and I/O ports of the camera.

[Pin Map for the Camera Connector]

• The DC 24 V wire and all three GND wires must be connected to their respective terminals for current capacity.
• If you want to connect an external device, you must turn it off before doing it.
• Before connecting a power plug to an outlet, connect the power cable to the camera and adapter first.

Connecting the Light Terminal (Accessories provided)

• You can use the M12 sensor cable to connect a lighting device.

[Pin Map for the Camera Connector]

• Third-party LED modules are not compatible. Randomly connecting devices may cause a product malfunction or damage.

Connecting the Network

• You can use the M12-RJ45 conversion cable to connect the camera to a network.

[Pin Map for the Camera Connector]

network connection and setup

You can set up the network settings according to your network configurations.

CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORK

Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.
2. Enter the IP address of the camera in the address bar of the browser.

• A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
• In this case, contact your network administrator.
• By factory default, the IP address will be assigned from the DHCP server automatically.
• If there is no DHCP server available, the IP address will be set to 192.168.1.100.
• To change the IP address, use the Device Manager.
• For how to use the device manager, refer to “USING DEVICE MANAGER”.

CONNECTING THE CAMERA DIRECTLY TO A DHCP-BASED DSL/CABLE MODEM

1. Connect the user’s PC directly with the network camera.
2. Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera.
3. Access the Web Viewer of the camera using an Internet browser.
4. Move to the [Setup] page.
5. Move to [Network] – [DDNS] and configure the DDNS settings.
6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].
7. Connect the camera, which was removed from your PC, directly to the modem.
8. Restart the camera.

• For information on how to set DDNS, refer to the online help of Web Viewer.
• For information on how to set the IP, refer to the online help of Web Viewer.

USING DEVICE MANAGER

• The device manager program can be downloaded from the - menu at the Hanwha Vision website (https://www.HanwhaVision.com).
• More instructions on Device Manager can be found in the menu on the main page.

SEARCHING CAMERA AUTOMATICALLY

• If a camera is connected to the same network of the PC where the device manager is installed, you can find any network camera by using the search function.

1. Click on the main page of the device manager.
2. Check the camera from the list.
   • Check the MAC address on the sticker attached to the camera.

CONFIGURING IP ADDRESS

• If you want to change the camera network setting, the sign must be displayed at .
• Click on the main page to log in.

Configuring Static IP

Manually insert and configure IP address & port information.

1. Click the camera that you want to change the IP setting in the list.
2. Click on the main page of the device manager.
3. Select .
   • IP information of the camera will be displayed as previously set.
4. Fill in IP & Port related categories.

• If not using a Broadband Router
• For setting , , and , contact your network administrator.
• HTTP Port : Used to access the camera using the Internet browser. The default value is 80.
• RTSP Port: Used to control real-time streaming. The default value is 554.

If using a Broadband Router

• IP Address: Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254
• Subnet Mask: The of the Broadband Router will be the of the camera.
• Gateway: The of the Broadband Router will be the of the camera.
• The settings may differ depending on the connected Broadband Router model.
• For more information, refer to the user manual of the applicable router.
• For more information about port forwarding of the broadband router, refer to “Port Range Forward (Port Mapping) Setup.

If the Broadband Router has more than one camera connected

Configure the IP-related settings and the port-related settings distinctly with each other. ex)

• If the is set other than 80, you must provide the number in the address bar of the Internet browser before you can access the camera. ex) http://IP-address: HTTP Port http://192.168.1.100:8080
• Click [Apply] Button.
• If the success message is displayed, click [OK].

Configuring Dynamic IP

• Receive IP address from DHCP
• Example of the Dynamic IP environment
• If a Broadband Router, with cameras connected, is assigned an IP address by the DHCP server
• If connecting the camera directly to the modem using the DHCP protocols
• If IPs are assigned by the internal DHCP server via the LAN

1. Click the camera that you want to change the IP setting in the list.
2. Click on the main page of device manager.
3. Select <Obtain an IP address automatically (DHCP)>.
4. Click the [Apply] button.
5. If the success message is displayed, click [OK].

REGISTERING CAMERA MANUALLY

If the camera cannot be found using the search function, the camera can be registered remotely by manually inserting IP information, if the camera is connected to the external network.

1. Click – on the main page of the device manager.
2. Insert the range of IP addresses that you search for.
3. Select the of the camera that you register, and insert HTTP port, ID, and password.
4. Click the [Register] button.
5. Check if the camera is registered.
   • Check its MAC address on the sticker attached to the camera.

CONFIGURING IP AUTOMATICALLY

1. Click the camera from the list that you want to automatically configure the IP.
2. Click < + > on the main page of the device manager.
   • The equipment Setting menu appears.
3. At the menu, click .
4. Click the [Close] button.

PORT RANGE FORWARD (PORT MAPPING) SETUP

If you use a Broadband Router with a camera connected, you must set the port range forwarding on the Broadband Router so that a remote PC can access the camera in it.

Manual Port Range Forwarding

1. From the Setup menu of the Broadband Router, select <Applications & Gaming> – .
   • For setting the port range forward for a third-party Broadband Router, refer to the user guide of that Broadband Router.
2. Select and for each connected camera to the Broadband Router.
   • The number of each port to be configured to the IP router should be set according to the port number designated in – – <IP & Port> on the camera web viewer.
3. When done, click [Save Settings].

• Your settings will be saved.
• Port forwarding setting is an example of setting a CISCO IP router.
• The settings may differ depending on the connected Broadband Router model.
• For more information, refer to the user manual of the applicable router.

Setting up Port Range Forward for several network cameras

• You can set a rule of Port Forwarding on the Broadband Router device through its configuration web page.
• A user can change each port using the camera setting screen.
• When Camera1 and Camera2 are connected to a router:
• Port forwarding can be done without additional router setup if the router supports the UPnP (Universal Plug and Play) function.
• After connecting the network camera, select the checkbox from the menu in in “Settings -> Network -> DDNS.

CONNECTING TO THE CAMERA FROM A SHARED LOCAL PC

1. Run the device manager.
   • It searches connected cameras and displays them as a list.
2. Double-click a camera to access it.
   • The Internet browser opens and the camera is connected.
   • Access to the camera can also be available by typing the camera’s IP address in the address bar of the Internet browser.

CONNECTING TO THE CAMERA FROM A REMOTE PC VIA THE INTERNET

• On a remote computer that is in the Broadband Router’s network cluster, users can access cameras within a
• Broadband Router’s network by using the camera’s DDNS URL.

1. Before you can access a camera in the Broadband Router network, you should have set the port range forward for the Broadband Router.
2. From the remote PC, launch the Internet browser and type the DDNS URL address of the camera, or the

• IP address of the Broadband Router in the address bar. ex) http://ddns.hanwha-security.com/ID
• To use DDNS, sign up at the DDNS homepage (http://ddns.hanwha-security.com) and register the product at [My DDNS]> [Register Product].

web viewer

CONNECTING TO THE CAMERA Normally, you would

1. Launch the Internet browser.
2. Type the IP address of the camera in the address bar. ex)
   • IP address (IPv4): 192.168.1.100; http://192.168.1.100 the Login dialog should appear.
   • IP address (IPv6): 2001:230:abcd: ffff:0000:0000:ffff:1111 http://2001:230:abcd:ffff:0000:0000:ffff:1111] – the Login dialog should appear.

If the HTTP port is not 80

1. Launch the Internet browser.
2. Type the IP address and HTTP port number of the camera in the address bar. ex) IP address : 192.168.1.100:HTTP Port number(8080) http://192.168.1.100:8080 – the Login dialog should appear.

Using URL

1. Launch the Internet browser.
2. Type the DDNS URL of the camera in the address bar. ex) URL address: http://ddns.hanwha-security.com/ID the Login dialog should appear.
   • Network connection is disabled in the LAN-only environment.

Connecting via UPnP

1. Run the client or operating system to support the UPnP protocol.
2. Click the camera name for a search.

• In the Windows operating system, click the camera name searched from the network menu.
• The login window is displayed.

Connecting via Bonjour

1. Run the client or operating system to support the Bonjour protocol.
2. Click the camera name for a search.

• In the Mac operating system, click the camera name searched from the Bonjour tab of Safari.
• The login window is displayed.

To check the DDNS address

• If the camera is connected directly to the DHCP cable modem or DSL modem, the IP address of your network will be changed each time you try to connect to the ISP (Internet Service Provider) server.
• In this case, you will not be informed of the IP address changed by DDNS.
• Once you register a dynamic IP-based device with the DDNS server, you can easily check the changed IP when you try to access the device.
  • To register your device to the server, visit http://ddns.hanwha-security.com and register your device first, and then set the Web Viewer’s – to , as well as providing that had been used for DDNS registration.

PASSWORD SETTING

• When you access a camera for the first time, you must register its login password.
• For a new password with 8 to 9 characters, you must use at least 3 of the following: uppercase/lowercase letters, numbers, and special characters.
• For a password with 10 characters or longer, you must use at least 2 types of those mentioned. (support up to 64 characters)
• Special characters are allowed. : *!@#$%^ &()_-+={}[]|\;:‘“<>.,?/**
• Space is not allowed for passwords.
• For higher security, you are not recommended to repeat the same characters or consecutive keyboard inputs for your passwords.

LOGIN

• Whenever you access the camera, the login window appears.
• Enter the User ID and password to access the camera.

1. Enter “admin” in the input box.
   • The administrator’s ID, “admin,” can be changed in the Web Viewer.
2. Enter the password in the input field.
3. Click [Sign in].

• If you log in successfully, you can see the Live Viewer screen.
• When you access the camera web viewer, pay special attention to the security by checking whether the image data is encrypted.
• You will experience the best video quality if the screen size is 100%. Reducing the ratio may cut the image on the borders.

CAMERA WEB VIEWER SETUP

1. Click the [Setup ( )] icon.
2. The Settings window appears.
3. You can configure settings for the camera’s basic information, video, audio, network, event, analysis, and system over the network.
4. Click <Help ( )> to view detailed descriptions of each function.

WiseBCR SETTING

1. Click the [Setup ( )] icon.
2. In the Setup menu, click – .
3. Go to the WiseBCR app screen and configure the App settings.

appendix

FIELD OF VIEW (FOV) AND READING DISTANCE

• You can check the field of view (FoV) and reading distance for the lenses attached to the camera.
• The following table shows the FoV values for a camera with a 25-mm lens.

TROUBLESHOOTING

When a Windows 10 user accesses the web viewer through Chrome

or Firefox, the sound volume of the microphone changes periodically.

| This is what happens when the microphone driver has been set to Realtek driver.
Install the High Definition Audio Device (Windows Default Driver) or the third-party driver as the microphone driver.
No video is displayed when accessing the plug-in free web viewer on Safari via HTTPS.| On the authentication popup window prompted when initially accessing https, click “View Authentication Certificate” and select the “Always trust when connecting to the designated web viewer IP” check box.
If the web viewer continues failing to display a video after you select “Next” on the message window below, press the command key + Q to exit the Safari browser, access it again, and follow the procedures stated above.
I can’t access the camera from a web browser.| Check to make sure that the camera’s Network settings are appropriate.
Check to make sure that all network cables have been connected properly.
If connected using DHCP, verify that the camera can acquire dynamic IP addresses without any problem.
If the camera is connected to a Broadband Router, verify that port forwarding is properly configured.
The viewer got disconnected during monitoring.| Connected Viewers become disconnected upon any change to camera or network configurations.
Check all network connections.
The camera connected to the network is not detected in the Device Manager program.| Turn off the firewall settings on your PC and then search the camera again.
Images overlap.| Check whether two or more cameras are set to a single multicast address instead of different addresses. If a single address is used for multiple cameras, the images may overlap.
No image appears.| If the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN where the camera is connected.

FCC

Any changes or modifications in the construction of this device that are not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class A digital device, according to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

Hanwha Vision cares for the environment at all product manufacturing stages and is taking measures to provide customers with more environmentally friendly products.
The Eco mark represents Hanwha Vision’s devotion to creating environmentally friendly products and indicates that the product satisfies the EU RoHS Directive.

Correct Disposal of This Product (Waste Electrical & Electronic Equipment)

• Applicable in the European Union and other European countries with separate collection systems)
• This marking on the product, accessories, or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.
• To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
• Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
• Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.

Correct disposal of batteries in this product

• (Applicable in the European Union and other European countries with separate battery return systems.)
• This marking on the battery, manual, or packaging indicates that the batteries in this product should not be disposed of with other household waste at the end of their working life.
• Where marked, the chemical symbols Hg, Cd, or Pb indicate that the battery contains mercury, cadmium, or lead above the reference levels in EC Directive 2006/66.
• If batteries are not properly disposed of, these substances can cause harm to human health or the environment.
• To protect natural resources and to promote material reuse, please separate batteries from other types of waste and recycle them through your local, free battery return system.

Network Camera User Manual

• Copyright
  • ©2024 Hanwha Vision Co., Ltd. All rights reserved.

Trademark

• Each of the trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademarks of their respective company.

Restriction

• Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed, or changed, partially or wholly, without formal authorization.

Disclaimer

• Hanwha Vision does its best to verify the integrity and correctness of the contents of this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s responsibility.
• Hanwha Vision reserves the right to change the contents of this document without prior notice.
• Design and specifications are subject to change without prior notice.
• The initial administrator ID is “admin” and the password should be set when logging in for the first time.
• Please change your password every three months to safely protect personal information and to prevent the damage of information theft.
• Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

References

• Wisenet DDNS - New name of SamsungiPOLiS!
• ddns.hanwha-security.com/ID
• Hanwha Vision - Global Vision Solution Provider
• Warranty : Hanwha Vision - Global Vision Solution Provider

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