Stratasys DOC-30001 Origin One User Guide
- June 1, 2024
- stratasys
Table of Contents
- Stratasys DOC-30001 Origin One
- Product Information
- Product Usage Instructions
- FAQs
- SERVICE AND SUPPORT
- PRINTER SETUP
- SYSTEM COMPONENTS
- USER INTERFACE
- OPERATING THE PRINTER
- MAINTENANCE
- TROUBLESHOOTING
- SUPPLEMENTARY INFO
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Stratasys DOC-30001 Origin One
Product Information
Specifications
- Manufacturer: Stratasys
- Trademarks: Stratasys, GrabCAD, GrabCAD Print, Origin One
- Registered Trademark: Netfabb by Autodesk
- Website: www.stratasys.com
- Contact: c-support@stratasys.com
Product Usage Instructions
1. Service and Support
For service and software support, refer to the documentation provided. Follow safety instructions carefully.
2. Printer Setup
General Information
Before setting up the printer, review the product overview and welcome kit contents.
Welcome
Follow the steps in the welcome kit to familiarize yourself with the printer.
Product Overview
Understand the components and features of the printer for efficient usage.
Welcome Kit Contents
Check the welcome kit for all included items essential for setup.
Basic Setup
Follow the steps below for a successful setup:
Identifying Your Printer
Locate the specific model of the printer as mentioned in the documentation.
Making the Network Connection
Connect the printer to the network following the provided instructions.
Connecting the Power Cable
Plug in and securely connect the power cable to a power source.
FAQs
- Q: Can I use third-party materials with the printer?
- A: Stratasys recommends using only authorized parts, materials, and supplies for optimal performance and safety.
- Q: How often should I perform maintenance on the printer?
- A: Refer to the maintenance schedule provided in the user manual to ensure smooth operation of the printer.
Origin One® 3D Printing System Version 2.7
User Guide
DOC-30001 Rev. F
User Guide
Copyright Statement
Copyright © 2024 Stratasys Ltd. All rights reserved.
No part of this document may be photocopied, reproduced, or translated into
any human or computer language in any form, nor stored in a database or
retrieval system, without prior permission in writing from Stratasys. This
document may be printed for internal use only. All copies shall contain a full
copy of this copyright notice.
Trademarks Acknowledgments
Stratasys, GrabCAD, GrabCAD Print, and Origin One are trademarks of Stratasys
and/or subsidiaries or affiliates and may be registered in certain
jurisdictions. Netfabb is a registered trademark of Autodesk. All other
product names and trademarks cited in this book are the property of their
respective owners.
Liability Statement
Stratasys shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use
of this material. Stratasys makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. It is the responsibility
of the system owner/material buyer to determine that Stratasys material is
safe, lawful, and technically suitable for the intended application as well as
identify the proper disposal (or recycling) method consistent with local
environmental regulations. Except as provided in Stratasys’ standard
conditions of sale, Stratasys shall not be responsible for any loss resulting
from any use of its products described herein.
Disclaimer
Customer acknowledges the contents of this document and that Stratasys parts,
materials, and supplies are subject to its standard terms and conditions,
available on http://www.stratasys.com/legal/terms-and-conditions-of-sale,
which are incorporated herein by reference.
The specifications and/or information on which this document is based are
subject to change without notice.
www.stratasys.com
Comments: c-support@stratasys.com
Revision Log
Translations of this guide are updated periodically. If you are consuming a
translated version, check the English version for latest revision and list of
updates.
Table 1: Revision history
Revision
Release Date
Description of Changes
A
FEB 2022 Initial Release
© Copyright 2022-2024 Stratasys. All rights reserved.
Page ii
User Guide
Table 1: Revision history
Revision B
C
Release Date ·
MAR 2022 · · · ·
OCT 2022 · · · ·
Description of Changes
Deleted Anchoring Your Printer for CE Compliance section and associated
fasteners. Changed references from “customer hub” to “support center”. Updated
T-handle size to 6Nm 5mm. Added Origin Local Hub information. Added GrabCAD
Print information. Added additional accessories. Added a pre-print checklist.
Updated images from v2.6 to current v2.7 images in Chapter 1. Added Adjusting
Dreve programs for Origin One Dental
D
AUG 2023 Added Securing Origin One Printer to Origin One stand.
· Updated Admin Tools including HTTPS configuration
· Updated model removal process
E
JAN 2024
· Added dental model removal process
· Added noise emission environment information
F
MAR 2024 · Corrected a reference to a 6-Nm torque driver
© Copyright 2022-2024 Stratasys. All rights reserved.
Service and Software Support
Stratasys Online Resources
SERVICE AND SUPPORT
This chapter provides information on service and support for the Origin One as
well as safety information and safety label locations.
Service and Software Support
If you have a problem with your printer that is not covered in this guide,
contact Stratasys Customer Support. Contact information is available from the
Stratasys website at: https:// support.stratasys.com/en/contact-us. When
calling in for service, always have your printer’s hardware serial number
available (see “Identifying Your Printer” (page 11)).
Stratasys Online Resources
Stratasys encourages you to learn more about additive technologies and your
Stratasys printer. A wealth of information is available on our online
platforms. Subscribe to our customer newsletter for quarterly updates on
Stratasys knowledge and training. You can learn about the release of new
documentation and learning resources.
Stratasys Academy
Stratasys Academy is your online learning platform where you can quickly learn
and acquire skills on additive technologies and your Stratasys printer. To
guide you in your learning, our online academy provides a variety of resources
such as an extensive library of videos and eLearning modules. We periodically
update the site with new content. Start your learning journey today.
Figure 1: Stratasys Academy
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 1
Service and Software Support
Stratasys Online Resources
Stratasys Support Center
The Support Center is a knowledge base that includes information about design,
applications, printing material, and links to many other resources.
In addition, you can check the latest revision of the user guide for your
Stratasys 3D printer and download documents in different languages.
The Support Center is available in multiple languages. You can change the
display language using the language drop-down menu in the top-left corner of
the homepage.
Figure 2: Support Center
Stratasys Academy YouTube Channel
The Stratasys Academy YouTube Channel features instructional videos about how
to operate and maintain Stratasys printers. The channel includes dedicated
playlists for different printers and special topics like post-processing. Make
sure to check out this new Stratasys Academy Channel and remember to
subscribe!
Figure 3: Stratasys Academy YouTube Channel
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 2
Safety Instructions
General Precautions
GrabCAD Community
The Tutorials section of the GrabCAD Community portal is a valuable resource
for Stratasyssponsored and user-generated 3D printing tips. You can also ask
3D-related questions on the portal and download free CAD files.
Figure 4: GrabCAD Community
Safety Instructions
The following basic safety tips are given to ensure safe installation,
operation, and maintenance of Stratasys equipment and are not to be considered
as comprehensive on matters of safety. The Origin One printer is designed to
be a safe and reliable rapid prototyping printer. Access to areas of the
printer are potentially dangerous.
General Precautions
· If the equipment is used in a manner not specified by the manufacturer, the
protection provided by the equipment may be impaired.
· Before handling resins and solvents, fully read and understand the
appropriate Safety Data Sheets (SDS).
· Printers should be installed in a controlled environment with all necessary
safety precautions.
· Use printer in a well-ventilated area. If used within an enclosed area,
proper air-changes, ventilation, and exhaust systems are required. Contact a
Stratasys representative to determine requirements for your specific
application.
· Keep printer and material resins away from direct and indirect sunlight.
· When using chamber heating, surface temperature of metal components inside
the chamber may exceed 60°C (140°F). Use appropriate precautions such as
gloves to avoid burns.
· Use caution when accessing the build chamber. Build platform operation can
pinch or crush.
· Do not look directly at the projected UV light during operation, as UV
exposure can cause eye damage.
· ONLY operate with 110V, 3-prong, or 220V, 2-Prong, Grounded Power
Connectors.
DO NOT replace detachable power supply cord with an inadequately rated cord.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 3
Safety Instructions
Proper Personal Protective Equipment (PPE)
Proper Personal Protective Equipment (PPE)
Proper PPE should be worn at all times while working around the print bench or
handling resins, solvents and cleaners, hazardous waste, etc. PPE should
include but is not limited to: · Nitrile gloves · Lab coat · Safety glasses ·
Cut-resistant glove and sleeve Refer to the appropriate Safety Data Sheets for
additional safety precautions and required PPE.
Hazard Types
Stratasys recommends that qualified personnel perform all services. All
personnel working on or around the printer should know the meaning of the
following hazard classifications throughout this guide. · Warnings and
Cautions precede the paragraph to which they pertain.
Warning: Indicates a potentially hazardous situation which, if not avoided,
may result in injury or death.
Caution: Indicates a situation which, if not avoided, could result in damage
to equipment.
· Notes follow the relative paragraph.
Indicates additional information relative to the current topic.
Product Safety Signs
Always read and adhere to safety statements, and be aware of the following
safety signs when you see them on the printer.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 4
Safety Instructions
Product Safety Signs
Stratasys makes every effort to ensure that our printers are safe and reliable at all times. However, there will be times when you must access areas of the printer where potentially high voltages, hot temperatures, and/or moving mechanical components could cause severe injury.
Table 1: Safety signs in printer
Warning Symbols Meaning
Comments
Information
Provides additional information that is helpful to properly use the printer.
Warning
Exclamation mark: This icon is used for other instances and items for which a standard symbol does not exist.
WARNING: Pinch Point
This icon identifies instances where moving parts of the machine create a hazard for hands and fingers while the machine is in operation.
WARNING: Burn Hazard
Surface temperature of metal components may exceed 60°C (140°F). Use appropriate precautions to avoid burns.
WARNING: Hazardous Chemicals
The photocured resins inside the machine must be handled with the appropriate precautions, in accordance with the SDS of the resin.
WARNING: Ultraviolet Radiation
This icon identifies instances where damaging levels of ultraviolet radiation may be present. Personnel should be required to wear eye protection with UV certified lenses while the machine is in operation.
Opening the door while the machine is in operation will
WARNING: Do introduce additional hazards. To reduce the overall
Not Open
hazard level, do not open the door while the machine
is in operation.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 5
Safety Instructions
Product Safety Label Locations
Product Safety Label Locations
Figure 5: Front door safety label locations
Figure 6: Linear drive safety label location
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 6
Safety Instructions
Potential Safety Hazard Areas
Potential Safety Hazard Areas
The following components and areas of the printer are highlighted as potential
safety hazards that may cause system failure or reliability problems if proper
safety procedures are not followed.
Build Chamber
Warning: Hot Surfaces. Always wear safety gloves and long sleeves when working
inside the oven. Components are hot.
Linear Drive
Warning: Moving Parts.
Never wear a tie, loose clothing or dangling jewelry when working around
moving components of the printer.
Keep hands clear of the area between the build platform and the resin
tray/midplate glass while the printer is powered on.
Door Locks
A reed switch is used to communicate the status of the build chamber door. The
build chamber door interlocks must be disabled on the printer touchscreen
before the door can be opened. Linear drive motion is possible with the build
chamber door open. Use caution when accessing the build chamber.
General Safety Practices
Abide by these general safety practices when working with this printer.
Warning: High Voltage. High voltage is present in the printer.
Warning: Falling Hazard. Only use an OSHA or CE approved step stool when
accessing the area under the top cover of the printer.
Warning: Hot Surfaces. Always wear safety gloves and long sleeves when working
inside the oven. Components are hot.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 7
Safety Instructions
Environmental Requirements
Environmental Requirements
General
· Model: Origin One · Process type: P3 (Programmable Photopolymerization) ·
Materials: Photocurable materials from the Stratasys ecosystem materials
partners · Build Dimensions (W × D × H)-(may be slightly reduced to increase
dimensional accuracy)
7.56 in × 4.25 in × 14.57 in (192 mm × 108 mm × 370 mm) · Feature Resolution:
Typically <50 m (<0.002 in) – (material and design-dependent) · Process Energy
(UV): 385 nanometer · Chamber Operating Temperature: up to 140°F (60°C) ·
Resin Tray Capacity: 15 – 65 fl oz (2 liters max) · Supported File Types: STL
and Zip of PNG images
Physical
· System Dimensions (W × D × H) · Printer Crated:
· 316 lbs (143.5 kg) · 30.0 in × 35.0 in × 55.0 in (762 mm × 889 mm × 1397 mm)
· Printer Uncrated: · 180 lbs (81.6 kg) · 20.2 in × 22.6 in × 46.8 in (512 mm
× 575 mm × 1189 mm) – WIncludes side fans;
DIncludes front handle and rear hinges; HIncludes adjustable legs and top
cover · Power Requirements:
· 100 – 120 VAC, 50/60 Hz, 7.1 A, 1 Ph · 200 – 240 VAC, 50/60 Hz, 3.5 A, 1 Ph
· Connectivity: Ethernet
Noise Emission (Acoustic)
· Idle: Less than 32 dBA · Building: Less than 46 dBA
Environmental
· The Origin One printer operating temperature needs to be in the range of
59°F – 86°F (13°C – 30°C), with relative humidity range of 30% – 70% non-
condensing.
· The Origin One printer must be kept in an environment free of dust
particulates to prevent damage to sensitive internal optics.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 8
General Information
Welcome
PRINTER SETUP
This chapter describes the basic setup of the Origin One.
General Information
Welcome
Congratulations on receiving your Origin One! This user manual covers the
specifications and relevant components of your printer. Recommended procedures
are explained to ensure your parts are printed safely and efficiently.
Additional sections on cleaning, troubleshooting, and maintenance will help
provide proper care for your printer.
Product Overview
The Origin One is a manufacturing-grade printer that enables additive mass
production of enduse parts. Programmable Photopolymerization (P3) precisely
orchestrates light, temperature, and other conditions, automatically
optimizing prints in real-time for the best possible results. Origin One can
produce detailed featured parts with high-accuracy materials that can be
postprocessed in minutes.
Welcome Kit Contents
The printer’s Welcome Kit contains the Welcome Insert document and common
tools you will need to maintain the printer. Use the following figures and
tables to identify the contents of the Welcome Kit.
Figure 1: Welcome Kit Contents
1
Table 1: Key for Figure 1
Item
Description
1
Welcome Insert Document
Contains instructions for downloading the Origin One User Guide (this document).
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 9
Basic Setup
Welcome Kit Contents
Table 2: Accessories
Item
Description
1 Resin Tray
The resin tray will contain the resin used to print parts. It is used to secure the tray sheet which is instrumental in releasing cured layers.
2
Build Platform The build platform is the substrate on which the printed model will be attached and
(2x)
anchored during the build process.
3 Tubing
22.4-in (570-mm) tube for pump tubing replacement. See Chapter 6 Maintenance (page 60).
4
Fan Filters (4x)
Replacement fan filters. See Chapter 6 Maintenance (page 60).
5
Linear Drive Grease Kit
0.1-fl oz (3-ml) syringe, grease, and tip cover for lubricating the linear drive. See Chapter 6 Maintenance (page 60).
6
Torque Driver, Torque driver set to 4.43 ft lbs (6 Nm) use to secure the tray sheet to the resin tray. See 6 Nm 5 mm Chapter 6 Maintenance (page 60).
7
Torque Driver,10 Nm 5 mm
Torque driver used to calibrate the build platform. See Chapter (page 27).
5 Operating the Printer
8
Cable, Main Power
Power cable used to provide power from the wall receptacle to the printer. US and EU spec cables are provided.
9
Cable, Ethernet
Used to connect the printer to the Origin Cloud or Origin Local Hub via facility network.
10
Tray Gaskets, Replacement
These
gaskets
create
the
seal
between
the
tray
and
the
tray
sheet.
11
Accessories, L-keys
A set of L-keys to remove fasteners holding covers to customer serviceable components is included.
12
T-handle, T10 Torx Driver
A T10
Torx
driver
is
included
for
the
fasteners
on
the
side
panels.
13
Disassembly tool, Tray
A thumb tool is included to assist in pulling the tray halves apart during tray sheet replacement.
Basic Setup
Follow the Site Preparation Guide to ensure that your facility is effectively
and safely prepared for printer installation. Do not proceed with the
following sections until the “Unpacking the Printer” section of the Site
Preparation Guide has been completed. When installation is complete, perform
the following setup tasks. If you order an Origin One stand, when it arrives
at your site, set it up as described in “Origin One Stand Setup” (page 12).
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 10
Basic Setup
Identifying Your Printer
Identifying Your Printer
Use the printer nameplate to identify your printer. The printer nameplate
contains the serial number. Refer to the serial number when requesting
service. The printer’s model number and power requirements are also shown on
the nameplate.
The nameplate is located on the back side of the printer near the bottom, and
is typically placed near the printer’s power connection. Use the information
on the nameplate when identifying your printer with Customer Support.
Figure 2: Nameplate Location
Making the Network Connection
The Origin One Industrial and Origin One Dental printers require connection to
the Origin Cloud through the facility’s network. The Origin One Local printer
also requires connection to the facility’s network to reach the Origin Local
Hub. An RJ45 network connector is located on the right back corner of the
printer (as viewed from the back). See Figure 3 for the network connection
location.
1. Remove the Ethernet cable from the Tools and Cables Accessory Box.
2. Connect the Ethernet cable. See Figure 3.
A 15 ft (4.6 m) network patch cable is supplied with the printer and located
in the welcome kit. Facilities having network connection points further from
the printer than can be reached by the supplied cable, are responsible for the
procurement of an appropriate cable. The maximum Ethernet cable length is 82
ft (25 m).
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 11
Origin One Stand Setup
Connecting the Power Cable
Connecting the Power Cable
Warning: Electrical Shock Hazard. A licensed electrician must perform all
wiring from the service connection to the system – including all connectors,
cables, and proper strain relief. Comply with all applicable local and
national electric codes.
1. Remove the power cable from the Tools and Cables Accessory Box. 2. Plug
the receptacle end of the power cable into the back of the printer and the
three-prong
(US) or two-prong (EU) end into a grounded outlet. See Figure 3. 3. Verify the
input voltage range selection using the Input Voltage Switch.
Figure 3: Back Connections
Origin One Stand Setup
You can order an Origin One stand. After assembling the stand, secure the
printer to the stand, and you can carefully move the stand with the attached
printer within your site.
Note: If you order an Origin One stand, when it arrives at your site, do the
following: 1. Assemble the stand, as described in the Stand Assembly
Instructions in the
package. 2. Secure the printer to the stand, as described in “Securing the
Printer to the Origin
One Stand” (page 13).
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 12
Origin One Stand Setup
Securing the Printer to the Origin One Stand
Required Tools and Equipment
· Two or more qualified movers · One set of forearm forklift lifting straps ·
Two lag feet (supplied in the Origin One Stand package) · Two 12.7 mm x 25.4
mm (½ in x 1 in) hex head screws (supplied in the Origin One Stand
package) · 19-mm (¾ in) open wrench
Securing the Printer to the Origin One Stand
1. Remove the resin tray from the printer. 2. Power down the printer. 3.
Remove the power and Ethernet cables. 4. Close the printer door. 5. With 2 or
more people, secure the left lag foot to the bottom of the printer, as
follows:
Figure 4: Securing the lag foot to the printer
a. Tip the printer partially to one side.
WARNING: Tip over hazard The printer weighs 80 kg (176.3 lbs) and tilting the
printer more than necessary might result in the printer falling over and
causing injury. The lifted edge of the printer should not be lifted higher
than 8 cm (3.1 in) above the table surface.
b. While supporting the printer in the tilted position, thread the lag foot
into the hole on the bottom of the printer.
c. Turn the lag foot counterclockwise to secure it to the printer.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 13
Origin One Stand Setup
Securing the Printer to the Origin One Stand
d. Continue turning until the lag foot is shorter than the printer legs. e.
Tip the printer back to the upright position. 6. Repeat step 5 for the right
lag foot. 7. With 2 or more people, transfer the printer to the Origin One
stand.
Before transferring the printer to the stand, do the following: · Read all the
instructions for proper printing lifting before attempting to physically lift
or move the Origin One printer. Refer to “Proper Lifting and Relocation
(Without Forklift)” in the Site Preparation Guide. · Verify the printer door
is closed. · Verify the stand drawer is closed.
8. For each side of the printer, turn the lag foot clockwise until the lag
foot and stand holes are aligned.
Figure 5: Aligning the lag foot and stand holes
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 14
Origin One Stand Setup
Securing the Printer to the Origin One Stand
9. For both sides of the printer, do the following: Figure 6: Tightening the hex head screw
a. Place the hex head screw into the lag foot and stand holes. b. Using the
19-mm open wrench, secure the printer to the stand with the hex head screw.
You can move the stand with the attached printer to another location in your
site.
WARNING: Tip over hazard Moving the stand with the printer secured to it might
result in the printer and the stand falling over and causing injury. Verify
that the printer door and the stand drawer are closed while moving the stand
with the printer.
10. Reattach the power and Ethernet cables. 11. Power on the printer. 12.
Return the resin tray to the printer. 13. Close the printer door.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 15
Printer Overview
Main Components
SYSTEM COMPONENTS
This chapter describes the components of the Origin One printer. Information
regarding the materials and tips that can be used by the printer is also
included in this chapter.
Printer Overview
Main Components
Do not power on when the back panel is not secured in place.
This printer has been designed to allow easy access to the most frequently
accessed areas on the system. System components are highlighted in Figure 1
and described in Table 1.
Figure 1: System Components
2
12
1
3 11
6
4
10
5
7
9
8
17
13
16 15 14
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 16
Software
Firmware
Table 1: System Components
Description
Description
1 Door
10 Calibration screw
2 Hood
11 Vents (4 total)
3 Linear drive
12 Exhaust cap
4 Resin tray (shipped separately)
13 Input voltage switch
5 Touchscreen
14 Power switch
6 Thumbscrew
15 Fans
7 Build arm
16 USB port
8 Adapter
17 Ethernet port
9 Build platform
Software
Firmware
The Origin One Printer runs on a high-performance and secure Linux embedded
computer platform. Upgrades and updates are pushed automatically as required,
and take effect after a system reboot. Origin One Local receives quarterly
updates which require manual downloads.
Installing GrabCAD PrintTM
Install the GrabCAD Print software on a facility workstation. 1. Navigate to
http://help.grabcad.com/article/197-sign-up-download-and-install and follow
the on-screen instructions. 2. After installing GrabCAD Print, navigate to
File|Preferences |P3 and login or create an
Origin account. For Origin One Local, select Origin One Local and enter the
Origin Local Hub IP or web address. 3. If a new account was created, contact
your Stratasys representative to complete the registration. For more
information on GrabCAD Print for Origin, refer to the user guide at https://
help.grabcad.com/article/283-grabcad-print-for-origin. See “Origin Platform”
(page 50) for information on the Origin Platform for Origin One Local.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 17
Software
Installing GrabCAD PrintTM
GrabCAD and GDPR
GrabCAD complies with the European Union’s General Data Privacy Regulation.
For any questions, contact support@grabcad.com.
Connecting to the Origin One Printer
Origin One printers associated with your Origin account automatically
populates in GrabCAD Print after your accounts are connected via the P3
settings.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 18
Overview
USER INTERFACE
This chapter provides an overview of the Origin One printer user interface
(Touchscreen). Specific printer operation information and procedures can be
found in Chapter 5 Operating the Printer (page 27). You must power ON the
printer prior to using the Touchscreen (see “Powering ON the Printer” (page
27) for instructions).
Overview
The Touchscreen enables you to access printer functionalities such as
releasing the door lock and showing the print progress. · To use with the
printer, tap anywhere on the touchscreen. This activates the home screen.
The home screen displays several buttons, sensor readings, and shows the
progress of a print. · If the strike bars are installed on the door, tap Open
Door to release the door locks so that the printer may be opened. · To
magnetically release a tray from the printer, tap Release Tray. · Four options
on the side of the screen are available to display the following screens:
Select Job, System, Analytics, and Network. See Figure 1.
Figure 1: Touchscreen Overview
Printer Status
Open Door and Release Tray buttons
Additional Screens
If the included strike bars are installed and the machine is actively printing, system locks prevent the door from releasing.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 19
Overview
Job Selection
Job Selection
Tapping Select Job, displays the job selection screen with a list of all
models uploaded to the printer starting with the most recently uploaded file.
Newly submitted jobs take some time to process. A loading icon appears next to
the print until it is ready.
Tap any file to view a thumbnail and specifications of the print. When the
printer is prepared and ready to print a file, tap Start to begin the print.
Figure 2: Select Print screen
Print job
Start button
System Settings
Tapping System displays the system settings screen with general system
specifications and system utilities, such as: · Chamber light controls · Build
platform calibration · Projector controls · Heating controls
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 20
Overview · Other diagnostics
Figure 3: System Settings screen
System Settings
System utility controls
System Utility Controls
· Chamber Lights: To turn the build chamber’s interior lights on/off, tap the
light bulb icon.
· Calibration: Tapping this button is used to calibrate the build platform
height. For more on calibration, see “Calibrating the Build Platform” (page
47).
· Project Light Engine:
· Tapping Project Full Area causes the projector to illuminate its maximum
area, which can be used to check function or during troubleshooting.
· Tapping Project Test Pattern displays a test pattern, which can be used to
check the focus of the projector.
· Print Heating: The slider bars allow you to adjust the heat settings for the
chamber heater and the midplate glass heater.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 21
Overview
Analytics
Analytics
Tapping Analytics displays a screen that provides sensor data, plots, and
other system analytics for monitoring of the print process.
Figure 4: Analytics screen
System analytics
System Analytics
· Print Chamber: Tapping Print Chamber displays readings for the humidity and
pressure of the print chamber (build chamber).
· Interface Temperature: Tapping Interface Temperature displays the average
and maximum temperatures that the IR camera reads from the midplate glass.
· Interface IR Camera: Tapping Interface IR Camera displays a thermal image of
the midplate glass. Print layers can be viewed here in real time as heat from
the exothermic reaction of cured resin is transferred to the midplate glass.
· Interface Force: Tapping Interface Force displays the measured current
(proportional to force) being sent to the linear drive to move the build arm.
· UV Source: Tapping UV Source displays the temperature of LED light from the
projector. It also displays the readings from the internal light sensor.
· Heating: Tapping Heating displays the measured temperature of the build
chamber and midplate glass.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 22
Overview
Viewing Print Job Information
Viewing Print Job Information
Figure 5: Print Job Information Panel
Print Status Display
· Idle status
Figure 6: Print Status Display – Idle
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 23
Overview · Printing status
Network Configuration
Figure 7: Print Status Display – Printing
Network Configuration
Each Origin One printer has specific network configuration requirements that
must be met to ensure printer functionality. Refer to the Origin One Site
Preparation Guide.
Static IP Configuration
A static IP address can be used for your Origin One network configuration. To
set up a static IP address, the following information is required: · Static IP
address · Router prefix · Gateway
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 24
Overview
Network Configuration
1. To configure a static IP address, from the touchscreen, navigate to the
Network tab and tap Static IP.
Figure 8: Tap Static IP
2. Enter the Static IP address, Router Prefix, and Gateway information. Figure 9: Static IP setup
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 25
Overview
3. Tap Confirm after entering each bit segment of the address. Figure 10: Tap
Confirm
Network Configuration
4. After the static IP information is entered, tap Activate to enable the new
network configuration. The Static IP address assignment is now complete.
Figure 11: Tap Activate
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 26
Basic User Operations
Powering ON the Printer
OPERATING THE PRINTER
This chapter explains basic steps in operating the Origin One printer.
Basic User Operations
Powering ON the Printer
To power ON the printer: 1. Confirm the power and Ethernet cables are
connected. See “Making the Network
Connection” (page 11) and “Connecting the Power Cable” (page 12). 2. Position
the power switch to ON (see Figure 1).
Figure 1: Power button location and back connections
The system boot cycle takes approximately 30 seconds. After the boot cycle is
complete, a green check mark and the printer name displays on the user
interface screen (see Figure 2). This indicates the printer is powered on and
connected.
Figure 2: Boot screen display message (successful)
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 27
Basic User Operations
Pre-Print Procedures
3. If you see an “unable to connect” message (see Figure 3), confirm the
Ethernet cable is plugged into an active port and the network and firewall are
properly configured.
.
If your printer has been powered off for several hours, wait 20-30 minutes for
the printer to establish a network connection.
Figure 3: Boot screen display message (error)
4. Contact Stratasys support if network issues persist or if the screen
displays any other message.
Pre-Print Procedures
Installing the Build Platform
1. While lifting the thumbscrew and holding the build platform, slide the
adapter into the build arm.
Warning: Crushing hazard Keep one hand on the build platform until the
thumbscrew is completely engaged.
Figure 4: Install build platform
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 28
Basic User Operations
2. Tighten the thumbscrew firmly. Figure 5: Build platform installed
Pre-Build Checklist
See “Calibrating the Build Platform” (page 47) to calibrate the build
platform.
Pre-Build Checklist
File Preparation
· Model is supported sufficiently. · Correct material settings are applied. ·
First layer image verified on the Touchscreen.
Printer Preparation
· Build platform is properly installed. · Build platform calibration has
successfully completed (since last build platform change or
weekly). · Build platform is clean and smooth. Use acetone, when possible, to
clean the build
platform. · Midplate glass and midplate magnets are cleaned. · Tray sheet is
free of wrinkles or defects. · Tray sheet sanitation was performed if a
previous print failed. · Resin is well-mixed. Shake the resin bottle before
pouring or stir the resin in tray.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 29
Basic User Operations
Filling and Installing a Tray Into the Printer
· Resin in tray matches the resin selected for the print. · There is enough
resin in the tray to complete the print. · Thumbscrew is tight.
Filling and Installing a Tray Into the Printer
1. Inspect the O-ring on the bottom of the tray for dust or debris, and wipe
it with a solvent wipe, if needed. Figure 6: Empty tray
2. Place a clean tray right side up on a flat surface and pour the desired
resin into the middle of the tray.
It is recommended to fill the tray to at least 300 mL. Larger prints may need
more resin.The standard safety margin is to add the volume of your build +20%
to the tray. Wipe off the lip of the resin container when finished pouring and
return to its storage area.
3. Lift the tray using the provided handles and install it in the build
chamber.
Take extra care to avoid contact with the inner walls of the printer as well
as the glass window. The magnetic clamp will automatically engage. Tapping
Release Tray on the Touchscreen assists in adjusting the tray to its secure
location. The magnetic locks disengage and, after five seconds, re-engage
automatically. After being properly secured, the tray should not move when
pulled.
4. Ensure that the tray is properly seated by performing the following:
a. Attempt to lift the tray handles at each corner of the tray (one at a
time), and ensure that each corner is firmly engaged.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 30
Basic User Operations
Post-Print Procedures
b. Press down firmly on each corner of the tray (one at a time), and ensure
that the tray does not move or rock.
Figure 7: Position tray
Post-Print Procedures
Removing Parts From Build Platform
This section describes removing printed parts from the build platform using
personal protective equipment. The scraper is used to carefully slide on the
build platform surface to detach the printed parts.
To remove dental parts from the build platform, see “Using the Dental Part
Removal Jig” (page 36).
Required Tools
Scraper with 4-in blade (100 mm) Safety glasses Cut-resistant glove Cut-
resistant sleeve Nitrile gloves Cleaning cloth Acetone
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 31
Basic User Operations
Post-Print Procedures
Figure 8: Scraper for part removal
Figure 9: Cut-resistant glove
1. Put on safety glasses. 2. Put the cut-resistant sleeve on your non-
dominant arm. 3. Put the cut-resistant glove on your non-dominant hand.
WARNING: Sharp Object Hazard Directing the scraper blade toward body parts can
result in injury. Wear proper personal protective equipment when handling the
scraper to prevent cuts.
4. Put nitrile gloves on both hands. On the non-dominant hand, put the
nitrile glove over the cut-resistant glove.
WARNING: Toxic and Corrosive Materials Prolonged contact with resins can cause
skin irritation. Put on protective gloves before continuing.
5. Place a cleaning cloth on a tray. 6. Remove the build platform from the
printer by loosening the thumbscrew until the adapter
can be removed from the build arm.
WARNING: Physical injury Keep one hand on build platform when the thumbscrew
is not completely engaged to avoid dropping the build platform onto glass.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 32
Basic User Operations
Post-Print Procedures
Figure 10: Removing the build platform from the printer
7. Place the build platform with attached parts on the tray.
8. Firmly hold the build platform from the adapter side firmly with your non-
dominant hand, while applying downward pressure.
Figure 11: Holding the build platform and scraper–cut-resistant glove is under
the nitrile glove on the non-dominant hand
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 33
Basic User Operations
Post-Print Procedures
9. Using the scraper, remove the printed parts from the build platform
surface: a. Firmly and carefully scrape along the face of the build platform.
b. Increase pressure until the part separates from the build platform.
WARNING: Sharp Object Hazard Directing the scraper blade toward body parts can
result in injury. · Hold the build platform securely while keeping fingers and
hands clear of the build
platform surface. · Always push the scraper away from you.
Figure 12: After increasing pressure, part is removed from the build platform
10. Using a cleaning cloth and acetone, wipe the build platform clean.
Replacing the Scraper Blade
This section describes replacing the scraper blade from the scraper used to
slide on the build platform surface to detach the printed parts.
Required Tools
Scraper with 4-in blade (100 mm) Replacement blade Safety glasses Cut-
resistant glove Nitrile gloves Pliers 1. Put on safety glasses. 2. Put the
cut-resistant glove on your non-dominant hand.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 34
Basic User Operations
Post-Print Procedures
3. Put nitrile gloves on both hands. On the non-dominant hand, put the
nitrile glove over the cut-resistant glove.
WARNING: Toxic and Corrosive Materials Prolonged contact with resins can cause
skin irritation. Put on protective gloves before continuing.
4. Press down on the blade release tab with your non-dominant hand, and use
pliers to remove the blade from the scraper.
WARNING: Sharp Object Hazard Directing the scraper blade toward body parts can
result in injury. Wear proper personal protective equipment when handling the
scraper to prevent cuts.
Figure 13: Gripping the blade with pliers–cut-resistant glove is under the
nitrile glove on the non-dominant hand
Figure 14: Removing the blade with pliers
5. Use pliers to carefully insert the replacement blade into the scraper.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 35
Basic User Operations
Post-Print Procedures
Using the Dental Part Removal Jig
This section describes removing parts printed with Biocompatible Origin
DM200TM resin from the build platform.
· Low adhesion build platform–Build platform that is coated with a low
adhesion material that maintains accuracy and quality models, while
significantly reducing the forces needed for the part removal from the build
platform. The low adhesion build platform is designed for use with
Biocompatible Origin DM200 and Keystone materials.
Figure 15: Low adhesion build platform
· Dental scraper jig–Custom jig with dedicated blade angles that slides on the
build platform surface. This allows you to control the blade angle for easy
detachment of the parts while protecting the build platform coating.
Figure 16: Scraper jig
· Dental part removal jig–Custom jig designed to hold the build platform with
the following benefits:
· Ensures that the blade does not scratch or peel the coating of the build
platform.
· Achieves an optimal blade approach for the best model removal while
protecting the build platform coating.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 36
Basic User Operations
Post-Print Procedures
· The rotation of the jig provides a more convenient sliding access of the
scraper jig from any angle of the build platform.
Figure 17: Part removal jig
Removing Dental Parts from the Build Platform
WARNING: Skin contact hazard Prolonged contact with resin can cause skin
irritation. Do not continue before putting on protective gloves.
Required Tools
Low-adhesion build platform (Green)
Caution To preserve the build platform quality and shelf life, use only the
dedicated scraper for part removal and take safety measures to prevent scrapes
or damage to the coating. Don’t place the build platform printing surface on
any surface, as it could be scratched.
Safety glasses Nitrile gloves Dental part removal jig Dental scraper jig (with
scraper holding jig) Isopropanol Acetone
Procedure
1. Put on safety glasses. 2. Put on nitrile gloves.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 37
Basic User Operations
3. Place a tray below the build platform to prevent dripping. Figure 18: Tray
below build platform
Post-Print Procedures
4. Remove the build platform from the printer by loosening the thumbscrew
until the adapter can be removed from the build arm.
WARNING: Physical injury Keep one hand on build platform when the thumbscrew
is not completely engaged to avoid dropping the build platform onto glass.
Figure 19: Removing the build platform
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 38
Basic User Operations
Post-Print Procedures
5. Place the build platform with the attached models on tray. Figure 20: Build platform placed on the tray
6. Carefully carry the tray to the part staging/cleaning area. 7. Clean the
build platform using a clean cloth and isopropanol. 8. Place the build
platform in the dental part removal jig with the thickest part of the build
platform adapter and the widest opening of the dental part removal jig
oriented upward.
Figure 21: Inserting the build platform in the part removal jig
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 39
Basic User Operations
Post-Print Procedures
9. To rotate the dental part removal jig, pull the pin on the left side of
the dental part removal jig and rotate it for easier access to the models on
the build platform. The dental part removal jig locks into detents every 45
degrees.
Figure 22: Pulling pin for rotating part removal jig
10. Place one hand on the dental part removal jig handle, while your other
hand holds the dental scraper jig flat on the build platform. Make sure that
the blade touches the models without scraping the build platform coating.
Warning: Sharp object warning The dental scraper jig blade is sharp and can
result in injury if the dental part removal jig is mishandled. Keep your free
arm on the dental part removal jig handle to keep it out of the way of the
blade.
Figure 23: Holding the part removal jig handle and the scraper jig
11. Start the motion of sliding the dental scraper jig on the part removal
jig frame and the build platform and moderately accelerate before the scraper
hits the model to detach it from the build platform.
During the motion, apply a moderate downward force onto the build platform.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 40
Basic User Operations
Post-Print Procedures
12. Clean the build platform and part removal jig using a clean cloth and
isopropanol. 13. Wipe the build platform with acetone before starting the next
build.
Replacing the Dental Scraper Jig Blade
Replace the dental scraper jig blade if there is any visible damage to the
blade or it becomes difficult to remove models from the build platform.
Required Tools
2.5-mm hex key Dental scraper jig Scraper holding jig Replacement blade,
provided with the dental scraper jig or available as ORIG-00309-S Nitrile
gloves Pliers
Caution To prevent damage to the build platform coating, only use blades
provided by Stratasys.
Figure 24: Scraper jig blade replacement tools
3 2 1
Table 1: Replacement blade, hex key, and dental scraper jig
Description
1 Replacement blade
2 Hex key 2.5 mm
3 Dental scraper jig (and scraper holding jig)
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 41
Basic User Operations
Post-Print Procedures
Procedure
1. Put on nitrile gloves. 2. Hold the scraper jig with the bottom facing
upward above a working table and using the
2.5-mm hex key, loosen the 2 hex screws (without removing them). 5 full
rotations is sufficient to loosen the scraper.
Warning: Sharp object warning The scraper blade is sharp and can result in
injury if mishandled.
Figure 25: Loosen the screws
3. Using pliers, carefully remove the existing blade by pulling it away from
the dental scraper jig and then discarding the blade properly.
4. Using pliers, insert the replacement blade into the dental scraper jig
with the beveled edge facing away from the jig.
5. Squeeze the blade-holding end of the dental scraper jig tightly against
the blade and slide the blade to ensure it is centered horizontally in the
scraper jig.
Figure 26: Centering blade horizontally
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 42
Basic User Operations
Post-Print Procedures
6. Hold the dental scraper jig with the bottom and blade facing upward. 7.
Using the 2.5-mm hex key, finger-tighten the 2 hex screws.
The blade remains in place, but is movable with some force. 8. Insert the
dental scraper jig (with the blade) into the scraper holding jig.
This validates that the blade is centered and parallel to the scraping
surface.
Figure 27: Scraper holding jig – scraper fixation edge
Figure 28: Placing scraper jig into scraper holding jig
9. Center the blade and push the blade against the scraper holding jig to
ensure the blade is securely in the scraper jig, and then push down.
The scraper jig snaps into place in the scraper holding jig.
10. Using the 2.5-mm hex key, snugly tighten the 2 hex screws on the bottom
of the dental scraper jig.
11. Remove the dental scraper jig from the scraper holding jig and slide it
along a flat surface to ensure the blade is flat and does not scratch the
surface.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 43
Basic User Operations
Post-Print Procedures
Cleaning Printed Parts
WARNING: Skin contact hazard Prolonged contact with resin can cause skin
irritation. Do not continue before putting on protective gloves.
Each material requires a unique cleaning process. Detailed material post-
processing information for each Origin One certified resin can be found on the
Stratasys Support Center.
1. Clean the parts by soaking them sequentially in each solvent bath
container, using the sonicator as desired: · BATH 1 – Dirtiest Solvent –
Recommendation: Glycol Ether TPM or 99% IPA · BATH 2 – Fresh Solvent –
Recommendation: 99% IPA Two minutes in each bath in the sonicator is usually
adequate for most resins, but this varies based on part geometry and resin
type.
2. After the parts have been soaked in BATH 2, wipe clean and let air dry, or
blast with compressed air to clean deep crevices. Be sure to let parts fully
dry before moving onto post curing to avoid print defects caused by any
remaining solvents.
Figure 29: Multiple baths
Post-Print Curing
Each material requires a unique post-curing process. Detailed material
postprocessing information for each Origin One certified resin can be found on
the Stratasys Support Center.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 44
Basic User Operations
Post-Print Procedures
1. Place parts in the UV curing equipment and run until fully cured. · The
entire surface of the part should receive light from the UV curing machine. ·
The part may need to be rotated during the cure process to ensure all sides
are fully cured. · A radiometer should be used to ensure the part is receiving
a full dosage according to the material TDS or Stratasys recommendation.
Removing/Emptying the Resin Tray
WARNING: Skin contact hazard Prolonged contact with resin can cause skin
irritation. Do not continue before putting on protective gloves.
Resin can be left in the tray between prints. However, if a part fails or if
you need to switch to another resin, the tray should be removed and cleaned.
The resin can be filtered and reused. 1. To release the tray, tap Release Tray
on the touchscreen. This disables the magnets for 5
seconds. 2. Gently remove the tray with uncured resin from the printer and
carry over to the cleaning
area. 3. Using a 190-µm paint filter, pour any remaining resin through the
filter and into a small
plastic container. See Figure 30.
Figure 30: Empty resin tray
4. Pour the filtered resin back into its original container using a funnel.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 45
Basic User Operations
Post-Print Procedures
Cleaning Resin Tray and Build Platform
1. Spray IPA over the build platform and tray and wipe clean with delicate
wipes or paper towels.
WARNING: Skin contact hazard Prolonged contact with resin can cause skin
irritation. Do not continue before putting on protective gloves.
Figure 31: Clean parts with IPA
2. Repeat until all resin has been removed from the build platform and print tray. Figure 32: Cleaned build platform and print tray
3. Any material that comes into contact with uncured resin (support structures, wipes, gloves, etc.) should be properly disposed of as hazardous material per local regulations.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 46
Adjustments and Calibrations
Powering OFF the Printer
Powering OFF the Printer
To power the printer OFF: 1. Ensure that the printer is stopped (idle) and is
not building. 2. Press the power button located on the back of the printer
(see Figure 1 for button location).
Figure 33: Power button location and back connections
Adjustments and Calibrations
Calibrating the Build Platform
Calibrating the build platform is only required if: · Switching between build
platforms. · The build platform is no longer calibrated (e.g., first layer
inconsistency or print failure). The tools required for this procedure are: ·
10-Nm torque driver with 5-mm bit · Copy paper (thickness range: 0.05 mm – 0.1
mm).
Residue and debris build-up can cause poor calibration. Ensure the build
platform and midplate glass are completely cleaned.
1. Clean the build platform and midplate glass. 2. Slide the adapter into the
build arm and tighten the thumbscrew. 3. Ensure that there is no tray in the
printer.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 47
Adjustments and Calibrations
Calibrating the Build Platform
4. Using the 5-mm torque driver, loosen the calibration screw until the adapter is loose.
Verify that the build platform can move freely in all directions.
Figure 34: Build platform calibration screw location
5. Tap System to open the printer configuration controls. Figure 35: Printer configuration controls
Warning: Pinch point Keep hands clear of the build platform while it is moving.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 48
Adjustments and Calibrations
Adjusting Dreve Programs for Origin One Dental
6. Tap Calibration Procedure, then wait while the build platform moves to the
calibration position. Press firmly and uniformly down on the build platform to
ensure that the contact between the surface of the build platform and the
midplate glass is uniform.
Figure 36: System screen
7. Using the 5-mm torque driver, tighten the calibration screw. Torque to 86
in-lbs (10 Nm) while pressing down on the build platform.
Ensure firm, even pressure on the build platform while tightening the
calibration screw.
8. Slide the copy paper under each corner of the build platform and do one of
the following: · If the build platform is flush with the midplate glass, tap
Confirm to finish the calibration process and return the build platform
assembly to the home position linear drive. · If the build platform is not
flush with the midplate glass, do one of the following: · If the paper slides
more than 0.25 inch further under any one corner than another, tap Confirm and
then go to step 1. · If the paper slides more than 0.5 inch under any corner,
contact your regional support center.
Adjusting Dreve Programs for Origin One Dental
Most Origin One Dental materials are validated using the Dreve PCU LED post-
curing unit. Follow the instructions to update the curing settings.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 49
Origin Local Hub
Connecting to the Origin Local Hub
1. Retrieve the latest .TXT file from the Guides section in
https://support.stratasys.com/en/ materials/p3/origin-one-dental-materials.
2. Load the .TXT file onto a blank USB flash drive. Do not change the name of
the file.
If the USB flash drive contains any files other than the .TXT file, the import
may fail.
3. Power on the Dreve PCU LED while pressing down on the Operation button. 4.
Enter access code 217. 5. Connect the USB flash drive to the back of the Dreve
PCU LED. 6. Import the TXT file by selecting Config Import under Data
Exchange.
Origin Local Hub
The Origin One Local Hub is designed for customers that are unable to connect
to the Origin Cloud due to government contracts, specific IP requirements, or
HIPPA restrictions. The printer is identical to the Origin One Industrial with
two exceptions: · It contains no transmitting components. · It is configured
to connect through the local area network to the Origin Local Hub, rather
than the Origin Cloud. The Origin Local Hub and up to 10 Origin One Local
printers must be connected to the same network switch and subnet as the
computer workstation sending print jobs. The network switch is not required to
be connected to the Internet, as the devices only communicate locally.
Facility IT professionals may prefer for the Origin Local Hub to be on a
separate air-gapped network, rather than the shared facility LAN.
Connecting to the Origin Local Hub
The Origin One Local printer and Origin Local Hub are connected through a
facility network at installation. Interactions with the Origin Local Hub are
performed through a workstation browser or GrabCAD Print.
Origin Platform
Uploading Models
1. Access the Origin platform: http://
Before uploading to the platform for processing and building, the files must
have supports already generated in a software application such as Netfabb. The
files also must be in the proper orientation.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 50
Origin Local Hub
Origin Platform
2. In the Models tab, create a new collection by clicking Create collection. Figure 37: Create collection
3. In the new collection, click Upload model and choose an STL or ZIP file.
Material Settings
For every layer, the build platform moves through a cycle of three main
stages: approach, exposure, and separation. There are eight user-defined
settings that adjust the duration, distance, or speed of some part of the
print process for three regions: First Layer, Transition, and Model.
· The First Layer settings apply specific settings to only the first layer to
ensure build platform adhesion and accuracy.
· The Transition region is a user-defined number of layers after the first
layer where specific settings are applied to improve build platform adhesion
and accuracy.
· The Model region consists of all consecutive layers beyond the Transition
region where specific settings are applied to improve print speed.
Figure 38: Material settings theory
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 51
Origin Local Hub
Origin Platform
· Exposure Delay: After the build platform has completed its approach, the
printer waits this duration before turning on the projector.
· Exposure Duration: The amount of time the projector turns on and projects
each layer.
· Separation Distance: After Exposing, the build platform moves upward this
amount to separate the part from the tray window.
· Advancement Delay: After the build platform has completed its separation, it
waits this amount of time at the top of travel before advancing.
· Start Distance: After exposure delay and duration, the build platform moves
upward this distance in millimeters before continuing to the full separation
distance.
· Start Speed: The speed at which the build platform moves upward during the
start distance region of separation.
· End Distance: After reaching the separation distance and waiting the
advancement delay, the build platform slows down at this distance from the
tray window in millimeters.
· End Speed: The speed at which the build platform moves downward during the
end distance region of approach.
Selecting the Material Options
1. In the Origin Platform, select the printer and material options.
The Submit option is available.
Figure 39: Submit part
2. Select Submit to send the file to the printer.
3. At the printer, select the job sent and tap Start if the build platform is
installed and calibrated.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 52
Origin Local Hub
Admin Tools
Admin Tools
An administrative section is built in to the Origin Local Hub to assist in
modifying printer settings and upgrading firmware without requiring connection
to the cloud. Navigate to http://
Figure 40: Admin tools bar
Home Tab
The Home tab contains options to launch the Local Hub Admin console or upload
an OpenAMTM for a P3 license file.
Figure 41: Home tab
Admin Console
The Local Hub Admin console contains sections to backup Local Hub files,
modify system settings, and upgrade Hub firmware.
Enabling HTTPS in the Local Hub Admin Console Settings
1. To launch the Local Hub Admin console, do one of the following
· Open browser and navigate to http://
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 53
Origin Local Hub
· From the Admin Tools Home tab, click Launch hub admin. Figure 42: Local Hub
Admin console
Admin Tools
2. From the Settings tab, under the Certificates section, click Setup
Certificate using CSR Wizard.
Figure 43: Settings-Local Hub Admin
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 54
Origin Local Hub
3. In the CSR Wizard screen, set the fields as follows: Figure 44: CSR
Wizard-Local Hub Admin
Admin Tools
a. IP–Enter your Origin Local Hub IP Address. b. Host–Enter your <Origin Local
Hub Hostname>. This can be “origin-hub”. c. FQDN–If DNS is used, enter the
domain name. d. Step 1–Click Generate a request.
This initiates a download of the request.csr file into your Downloads folder
to share with your IT department. e. Step 2–Follow the instructions as
follows: i. Contact your IT department. ii. Send the request.csr file. iii.
Request a signed certificate in p7b file format, which is Base 64 encoded. f.
Step 3–Upload the signed certificate in p7b file format. 4. Verify that the
signed certificate is successfully uploaded, as follows: · If successful, the
main Settings screen is displayed. · If unsuccessful, the CSR Wizard page
remains displayed.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 55
Origin Local Hub
5. If the certificate upload is not successful, repeat step 2step 4. Figure
45: Settings-Local Hub Admin
Admin Tools
6. Verify the Enable HTTPS flag is selected.
7. From the Settings screen, verify that the HTTPS works by opening a new
browser tab and navigating to https://
Upgrading Origin Local Hub Firmware
1. Download the latest Origin Local Hub upgrade file in TGZ format from
support.stratasys.com.
2. To launch the Local Hub Admin console, do one of the following
· Open browser and navigate to http://
· From the Admin Tools Home tab, click Launch hub admin.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 56
Origin Local Hub
Admin Tools
3. From the Upgrade tab, click Choose File to browse and select the TGZ upgrade file. Figure 46: Upgrade-Local Hub Admin
4. After the file is uploaded successfully, select Upgrade. The Origin Local
Hub applies the upgrade file, which may include multiple booting sequences and
lasts approximately 20 minutes.
5. After the upgrade is complete, do the following: a. Refresh any browser
pages. b. Close GrabCAD Print. c. Re-open GrabCAD Print.
Backing up Origin Local Hub Files
1. To launch the Local Hub Admin console, do one of the following · Open
browser and navigate to http://
2. From the Backup tab, click Create Backup. A system log is displayed on the
bottom of the page to show the status.
Figure 47: Backup-Local Hub Admin
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 57
Origin Local Hub
Admin Tools
3. If desired, in the Actions column, click Download your workstation.
to save a copy of the backup file to
Restoring Files to the Origin Local Hub
Restore file to the Origin Local Hub by performing one of the following: ·
“Restoring Backup Files Using the Local Hub Admin” (page 58) · “Restoring
Backup Files Using a USB Drive” (page 58)
Restoring Backup Files Using the Local Hub Admin
1. To launch the Local Hub Admin console, do one of the following · Open
browser and navigate to http://
2. In the Backup tab, locate the row with the desired backup file. 3. In the
Actions column, click Restore this backup.
Figure 48: Restore-Local Hub Admin
4. Select Continue to apply.
Restoring Backup Files Using a USB Drive
1. On an empty USB flash drive, save the previously downloaded backup file
from your workstation.
2. On the Origin Local Hub, press the Power switch, to shut down.
3. Insert the USB flash drive with the backup file to an available USB port
on the Origin Local Hub.
4. On the Origin Local Hub, press the Power switch, to power on.
During the boot sequence, the Origin Local Hub checks for available backup
files on USB sources and automatically applies the file, if available.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 58
Origin Local Hub
Admin Tools
5. After the backup is restored, remove the USB flash drive from the Origin
Local Hub.
If the USB flash drive is left installed, an inadvertent recovery will occur
on the next boot sequence.
Printers Tab
The Printers tab displays a list of the printers connected to the Origin Local
Hub and their status. 1. Clicking the printer name displays advanced printer
settings.
Note: Only modify these settings under the direction of your regional support center.
Firmware Tab
Figure 49: Firmware tab
The Firmware tab displays a list of the firmware versions uploaded to the Origin Local Hub. 1. Click Upload New Firmware to browse the available files. 2. Select a new version provided by your regional support center.
Projectors Tab
Projector calibration files can be uploaded for new or compromised projectors.
Tags
Firmware tags can be created to run separate firmware versions on different printers.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 59
Overview
MAINTENANCE
Cleaning the Midplate Glass
This chapter describes various maintenance tasks that need to be performed on
the Origin One printer routinely.
Overview
Origin One was designed to reduce the need for frequent maintenance or
replacement of consumables. This section will help you to identify and plan
for situations where a printer may require operator-performed maintenance.
Rebooting
To increase printer reliability, it is recommended to reboot the Origin One
printer weekly. Additionally, the Origin Local Hub must be rebooted monthly to
reset its framework.
Cleaning
Cleaning the Midplate Glass
Frequency
Check before every print
Required Tools
Nitrile gloves Single-use, lint-free wipe Acetone
Procedure
Warning: Skin contact hazard Prolonged contact with solvents can cause skin
irritation. Do not continue before putting on protective gloves.
1. Fold a single-use, lint-free wipe (such as a KimtechTM wipe). 2. Soak the
single-use wipe liberally in acetone. 3. Draw the wipe lightly across the
surface of the glass. 4. Dispose of the single-use wipe. 5. Repeat steps step
1-step 4 until the entire glass surface is wiped, ensuring that no
smudges or residue remains.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 60
Cleaning
Cleaning Printer Components
Cleaning Printer Components
Frequency
Check before every print
Required Tools
Nitrile gloves Single-use, lint-free wipe IPA
Procedure
Warning: Skin contact hazard Prolonged contact with solvents can cause skin
irritation. Do not continue before putting on protective gloves.
Printer components that routinely come into contact with resin should be
cleaned with IPA after each print job. The interior and exterior of the
printer may be cleaned with IPA as needed.
Tray Sanitation
Frequency
After any build failure
Required Tools
Nitrile gloves Playing card or similar thin flexible object
Procedure
Warning: Skin contact hazard Prolonged contact with solvents can cause skin
irritation. Do not continue before putting on protective gloves.
1. Tap Project full area on the touchscreen. 2. Put on nitrile gloves. 3. Use
a playing card, or similar thin flexible object, to lift one corner of the
cured image. 4. Remove the cured image from the tray.
Replacing Fan Filters
Frequency
Check after 1 month, repeat as necessary for your print environment.
Required Tools
Replacement Fan Filters (SKUB-00024-000) or (ORIG-00039-S) Towelette / Kimtech
Wipe
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 61
Cleaning
Procedure
1. Locate the fan filter on the back panel of the printer. Figure 1: Fan
filter
Replacing Fan Filters
Note: The fan filters are held in place by the fan filter cover. The fan
filter cover is attached to the back panel by a clip on either side.
2. Remove the fan filter cover by disengaging the fan filter cover clips.
Figure 2: Disengage cover clips
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 62
Cleaning
Replacing Fan Filters
3. Replace the old filter with a new filter from the accessory tools box. 4.
Prior to installing the replacement filter, use a towelette to remove any dust
and debris from
the fan filter cover.
Figure 3: Replacement fan filter
5. Reinstall the fan filter cover and replacement filter. Engage both fan
filter cover clips to secure the fan filter cover to the back panel.
Figure 4: New fan filter
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 63
Cleaning
Lubricating the Linear Drive
Lubricating the Linear Drive
Frequency
Every 12 months
Required Tools
Syringe with Linear Drive Grease Flashlight Screwdriver
Procedure
1. Open the printer door and remove the resin tray, if installed. Leave the
door open. 2. Locate the linear drive grease kit within the accessory tools
box.
Figure 5: Linear drive grease kit
3. Remove the blue cap from the grease syringe. 4. Using the gap between the
linear drive (PMEC-10015-000) and cover, access the ball
screw shaft. Using the grease syringe, apply grease directly to the ball screw
shaft. 5. Apply a 0.1 ml bead of linear drive grease every 2 inches along the
ball screw shaft. 6. Run the build platform calibration procedure.
The calibration procedure causes the ball nut to evenly spread grease on the
ball screw shaft. 7. Repeat the calibration procedure an additional two times.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 64
Tray Maintenance
Tray Maintenance
Replacing Tray Sheets
Replacing Tray Sheets
Frequency
Replace as needed. Additionally, Stratasys recommends replacing tray sheets
when changing from a dark material to a light material or when changing from
an industrial material to a medical-grade material.
Required Tools
Nitrile gloves 5-mm hex 6-Nm T-handle driver
Some older systems use a different tray style with a 4-mm hex 4-Nm T-handle
driver. Reference images below show the older style.
Resin tray thumbscrew
Procedure
Warning: Skin contact hazard Prolonged contact with solvents can cause skin
irritation. Do not continue before putting on protective gloves.
1. Using a 5-mm hex 6-Nm T-handle driver, remove 8 screws from the bottom of
the tray.
Figure 6: Tray and tools
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 65
Tray Maintenance
Replacing Tray Sheets
2. Remove the tray bottom by inserting the thumbscrew into the threaded hole
on either side of the tray and lifting the tray bottom out of the tray.
Figure 7: Remove tray bottom
3. Remove the two black tray gaskets and the tray sheet from the tray. Figure 8: Remove tray gaskets and tray sheets
4. Dispose of the used tray sheet in a hazardous waste receptacle. 5. Retain
the tray gaskets for cleaning.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 66
Tray Maintenance
Replacing Tray Sheets
6. Use clean paper towels and solvent (acetone or isopropyl alcohol) to clean resin from the tray top. Use isopropyl alcohol (IPA) to clean the tray bottom.
Do not use acetone to clean the tray bottom. Damage to the O-rings will result.
7. Use acetone to remove resin from the tray threads. Remove any remaining
residue from the tray threads with compressed air or paper towels.
Figure 9: Clean tray components
8. Remove any remaining resin from gaskets using paper towels and IPA. 9. If
needed, sonicate the gaskets in an IPA bath.
Sonicate gaskets in an IPA bath for no more than 30 seconds per cleaning.
Do not use acetone to clean the tray bottom. Damage to the O-rings will
result.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 67
Tray Maintenance
Replacing Tray Sheets
10. Dry gaskets using an air compressor or paper towels. Ensure that the
gaskets are wiped clean before setting aside to dry.
Figure 10: Cleaned Gaskets
11. After thoroughly drying, insert a clean gasket into the tray top. Ensure
that all the pins are inserted through the gasket holes and that the gasket is
laying flat.
Figure 11: Gasket on tray
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 68
Tray Maintenance
Replacing Tray Sheets
12. Insert a new tray sheet over the gasket and into the tray top. Confirm
that all the pins are inserted through the holes in the sheet.
Figure 12: Tray sheet
13. Insert the second gasket over the tray sheet. Confirm that all the pins
are inserted through the gasket holes and that the gasket is laying flat over
the tray sheet surface.
Figure 13: Second gasket
14. Place the tray bottom onto the sheet and press down gently.
Caution Thumbscrew must be removed before tightening the tray bolts to prevent
interference between the thumbscrew and the tray bottom.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 69
Tray Maintenance
15. Remove the thumbscrew from the tray bottom. Figure 14: Tray on sheet
Replacing Tray Sheets
16. Insert the 8 tray bolts into the tray bottom. Figure 15: Tray bolts inserted into the tray bottom
17. Using the 6-Nm torque driver, tighten the 8 bolts in a star pattern until
the bolt heads are flush with the tray bottom.
Figure 16: Tighten bolts
1
7
3
6
5
4
8
2
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 70
Part Replacement Procedures
Replacing the Resin Ingress Tube
18. Tighten the tray bolts, using the same star pattern shown in Figure 16,
by holding the torque driver shaft with the index finger, middle finger, and
thumb. Tighten the bolts until they are finger-tight.
Figure 17: Finger tighten tray bolts
19. When all eight bolts are finger-tight, use the 6-Nm torque driver, in the
same star pattern, to tighten all bolts to 6 Nm.
20. Repeat tightening all bolts to 6 Nm in a circular pattern two times.
Part Replacement Procedures
Replacing the Resin Ingress Tube
Required Tools
Nitrile gloves Wire cutters Nylon tube Tube plugs Two zip ties 4-mm hex driver
T10 Torx driver
Procedure
1. Open the printer door and remove the resin tray, if installed. 2. With the
door open, power down and unplug the printer. 3. Using a T10 Torx driver,
remove the two fasteners securing the access panel on the left
side of the printer.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 71
Part Replacement Procedures
Replacing the Resin Ingress Tube
4. Remove the interlocks from the back panel. 5. Using a 4-mm hex wrench,
loosen the five captive fasteners securing the back panel door. 6. Open the
back panel door and, if required, brace the door open for easy access.
WARNING: Do not pull the back panel all the way back. There is a cable
attached to it from the inside.
7. Locate the resin ingress tube. The resin ingress tube is surrounded by an
orange grommet where it passes through the pump plate. See Figure 18.
Figure 18: Resin ingress tube and zip ties
8. Cut the two zip ties holding the resin ingress tube to the sensors, which
are viewable from the side panel, shown in Figure 18.
CAUTION: Do not damage the sensors.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 72
Part Replacement Procedures
Replacing the Resin Ingress Tube
9. Disconnect the tube from the T-Connector shown in Figure 18 in a yellow
box.
Warning: Skin contact hazard Prolonged contact with solvents can cause skin
irritation. Do not continue before putting on protective gloves.
10. Plug the open resin ingress tube to prevent resin from spilling. 11.
Disconnect the resin ingress tube from the midplate glass by reaching through
the left
access panel. 12. Pull the resin ingress tube through the grommet and remove
it from the printer.
Do not spill any resin inside the printer. If any resin is spilled clean it immediately.
13. Before connecting the new resin ingress tube, take a clean dry wipe and
apply IPA. Use this wipe to clean any remaining resin on the connectors.
14. Remove the replacement resin ingress tube from the accessory tool kit.
15. Route the replacement resin ingress tube through the orange grommet. 16.
Connect one side of the resin ingress tube to the midplate connector. 17.
Route the resin ingress tube through the resin ingress sensors. 18. Connect
the resin ingress tube to the T-Connector. 19. Anchor the replacement resin
ingress tube to both sensors with zip ties as shown in
Figure 18. 20. Ensure both ends of the resin ingress tube are fully seated
into the connectors. 21. Reinstall the printer back panel and access panel
door. 22. Contact your regional support center for assistance in calibrating
the resin ingress sensors.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 73
Getting Help
TROUBLESHOOTING
This chapter describes troubleshooting steps that can be performed to correct
basic problems with the Origin One printer.
Getting Help
If you have a problem with your printer or the printer’s materials that is not
covered in this guide, or if you need to order replacement parts, contact
Customer Support for your region. Contact information is available from the
Stratasys website at: http://www.stratasys.com/customer-support/contact-
customer-support. If needed, write to Customer Support North America at:
Stratasys, Inc. Customer Support 7665 Commerce Way Eden Prairie, MN 55344 USA
Before calling for service or supplies, always have the following information
ready: · Your printer’s serial number (see Figure 2 (page 11) for information
on locating the printer’s serial number). · If your printer stops functioning
or any components become damaged, contact Stratasys Support and provide the
following information: · Date and time · Printer Serial number (found on the
product label in the back of the machine) · Description of part and damage ·
Description of events leading to part damage · Print parameters used (if fault
occurs during print) · Job Information:
i. In GrabCAD Print, open the Schedule view. ii. Display the job details by
navigating to the job and clicking on it.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 74
Finding a Remedy
iii. Copy the Job ID and Print ID and send this information to your regional
support center. Figure 1: OJob information
Finding a Remedy
The following table lists various troubleshooting scenarios you may encounter when operating the printer and methods for resolving these scenarios.
Table 1: Troubleshooting scenarios and possible solutions
Symptom
Possible Solution
The printer crashes or becomes unresponsive
Power cycle the printer.
Parts are failing
Using a radiometer, check the irradiance of the projector (irradiance can drop over time).
Parts are failing even though irradiance is fine
Increase exposure duration.
Increase exposure delay for the first layer and/or increase Parts aren’t
sticking to the exposure duration for the first layer. build platform
Recalibrate the build platform.
Parts are warping during Lower the light intensity of the UV curing apparatus or do multiple
post-cure
lower intensity post cures.
Top flat surfaces of parts Check the tray sheet for creases or dimples and replace it, if look dimpled or wrinkled present.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 75
Finding a Remedy
Troubleshooting Issues and Solutions
Table 1: Troubleshooting scenarios and possible solutions
Symptom
Possible Solution
Vertical walls have thin vertical lines
Check for dust between the midplate glass and tray sheet.
Vertical walls have obvious Replace the tray sheet; contact your regional support center if the
horizontal layer lines
problem continues.
The printer encounters resin ingress
Contact your regional support center for further instruction.
The tray gaskets tear or deform
Contact your regional support center or visit the Stratasys Customer Hub to order new gaskets.
Missing features at the edge of the build area
While wearing UV safety glasses, verify the image is centered by tapping Project Full Area on the System tab. Contact your regional support center if adjustment is necessary.
Troubleshooting Issues and Solutions
Stuck Build Platform Mitigation Procedure
The following is the step-by-step procedure for mitigation when a build
platform is stuck in the resin tray and unable to home.
Procedure
1. Contact Stratasys Customer Support to enable the printer’s Dev Mode. 2.
Reboot the printer by using the power button located on the back of the
printer. 3. Tap the System tab on the printer touchscreen.
Figure 2: System tab
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 76
Finding a Remedy
Troubleshooting Issues and Solutions
4. Locate the pneumatic controls: Force Separation, Inflation, and Deflation buttons. Figure 3: Pneumatic controls
5. Deflate by tapping 2s using the Deflation controls. Wait two seconds
before going to the next step.
6. Two seconds after deflating, inflate by tapping 0.8s two times using the
Inflation controls.
7. Repeat the deflation and inflation process three times.
8. After inflating and deflating three times, tap AGGRESSIVE in the Force
Separation controls.
9. Reboot the printer.
10. f the build platform homes, clean the build platform and sanitize the
tray.
11. If the build platform does not home, repeat the procedure.
12. Contact Stratasys Customer Support to disable the printer’s Dev Mode.
Solutions for First Layer Adhesion Issues
Issue: The part fails to adhere to the build platform or the part detaches
from the build platform mid print.
Possible root causes include the following: Insufficient first layer projector
exposure duration, Insufficient first layer projector exposure delay time,
build platform calibration issues, separation forces are too high, irradiance
degradation issues, build job not properly oriented to the build platform
(build prep error).
1. Insufficient first layer projector exposure duration.
· Parts require sufficient first layer projector exposure duration to ensure
adhesion to the build platform. If the first layer projector exposure duration
is too low, then parts do not adhere properly.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 77
Finding a Remedy
Troubleshooting Issues and Solutions
· Solution: Increase first layer projector exposure duration.
2. Insufficient first layer projector exposure delay time.
· Projector exposure delay times affect the thickness of any given layer.
Lower projector exposure delay times result in thicker layers, while longer
projector exposure delay times result in thinner layers down to a minimum
thickness. If the first layer projector exposure delay time is too short,
first layer adhesion issues result in a thicker first layer, which is unable
to be cured through, may occur.
· Solution: Increase the first layer projector exposure delay time.
3. Build platform calibration not performed or performed incorrectly.
· The purpose of the build platform calibration procedure is to ensure that
the build platform is parallel to and in contact with the midplate glass. This
is critical to first layer performance as this will effectively dictate your
first layer thickness (along with exposure delay). Like the insufficient first
layer exposure delay issue mentioned previously, having too thick of a first
layer causes first layer adhesion issues due to the inability to cure through
that thickness.
· Solution: Recalibrate the build platform following the procedure described
in “Calibrating the Build Platform” (page 47).
4. Separation forces are too high.
· Three major factors play into separation forces: the viscosity of the resin,
the stickiness of the resin in its green state, and the proximity of the part
or build platform to the midplate glass. Separation forces are generally the
highest on the first few layers, and decrease as the number of layers
increases. If separation forces are too high on the first layer, it is
possible that the layer can detach from the platform.The only exception to
this general trend is if a full build area “brick” part is being built, in
which case, the separation force will remain fairly consistent throughout the
print.
· Solution: Decrease separation start speed of the first layer. Alternatively,
use a CSV override to carefully control settings on a per layer basis. This
allows for controlling layer thicknesses and separation speeds, which are
directly related to experienced forces.
5. Irradiance Degradation
· Ensuring the projector is at the correct irradiance is crucial to ensuring
the success of any print regardless of material. If the projector irradiance
has degraded to such a point that it is unable to reach the minimum threshold
required for the initiation of polymerization for a given material, then the
build job will fail.
· Solution: Measure and adjust projector irradiance such that the projector is
5 mW/cm2 at center point. Contact a Stratasys representative for the proper
procedure for measuring and adjusting projector irradiance.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 78
Finding a Remedy
Troubleshooting Issues and Solutions
Solutions for Transition Region Adhesion Issues
Issue: The first layer adheres to the platform, but the transition region does
not adhere to the first layer.
Possible root causes: Insufficient transition region projector exposure
duration, Insufficient transition region projector exposure delay time,
separation forces are too high, or irradiance degradation issue.
1. Insufficient transition region projector exposure duration.
· Any given layer requires sufficient projector exposure duration to ensure
adhesion to the previous layer.
· Solution: Increase transition region projector exposure duration.
2. Insufficient transition region projector exposure delay time.
· Projector exposure delay times affect the thickness of any given layer.
Lower projector exposure delay times result in thicker layers while longer
projector exposure delay times result in thinner layers until a minimum
thickness is reached. Thus, interlayer adhesion issues will occur if the
projector exposure delay time is too short. The resulting overly thick layers
will be unable to be properly cured.
· Solution: Increase transition region projector exposure delay time.
3. Separation forces are too high.
· Three important factors in separation force are the viscosity of the resin,
the stickiness of the resin in the green state, and the proximity of the part
or build platform to the midplate glass. Separation forces are generally
highest on the first few layers, and they decrease as the layers advance. The
only exception to this general trend is if a full build area “brick” is being
printed. In this case, the separation force remains fairly consistent
throughout the build job. If separation forces are too high on the first
layer, it is possible that the layer will detach from the platform.
· Solution: Decrease the separation start speed of the transition region.
Alternatively, a CSV override is used to carefully control settings on a per
layer basis. This allows for effective control of layer thicknesses, and
separation speeds which are directly related to experienced forces.
4. Irradiance Degradation
· Correct projector irradiance is a key component in ensuring the success of a
build job. If projector irradiance degrades to the point that it is unable to
reach the minimum threshold required to initiate the polymerization for the
material, then the build job will fail.
· Solution: Measure and adjust projector irradiance such that the projector is
5 mW/cm2 at centerpoint. Contact a Stratasys representative for the procedure
to measure and adjust the projector irradiance.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 79
Finding a Remedy
Troubleshooting Issues and Solutions
Solutions for Unwanted Material Layer Lines on Parts
Issue: Printed parts exhibit unwanted material layer lines.
Possible root causes: Improper tray seal, deformed teflon membrane, layer
shifts due to build platform movement, changing print settings or pausing mid
print, teflon and midplate glass cleanliness, or solid or cured residue in
tray.
1. Improper tray seal.
· The tray must be properly sealed for a successful build job. A good tray
seal prevents resin from leaking into the printer. This also ensures the
teflon membrane is laminated flat against the midplate glass during printing.
If the teflon membrane does not laminate flat against the midplate glass,
unwanted material layer lines on the part may occur due to a deformed layer.
· Solution: Ensure the tray seals correctly by using the procedure described
in “Filling and Installing a Tray Into the Printer” (page 30). If the tray
does not seal properly, take the corrective steps to ensure a good seal.
2. Deformed Teflon membrane.
· The teflon membrane is a consumable part. After repeated printing, it will
show signs of deformation. Like the improper tray seal issue discussed above,
a deformed teflon membrane can cause unwanted material layer lines on the part
due to a deformed layer.
· Solution: Disassemble the tray, clean the tray and gaskets, and replace the
teflon membrane according to the procedure described in “Replacing Tray
Sheets” (page 65).
3. Layer shifts due to unwanted build platform movement.
· The build platform and build arm must remain as rigid as possible during a
print. If the build platform or build arm moves during print, layer shifts on
the part will result. This typically occurs due to improper build platform
installation or calibration.
· Solution: Confirm the build platform is properly installed by attempting to
move it manually. If it can be moved, install and calibrate the build
platform.
4. Changing print settings or pausing the system mid print.
· Changing print settings or pausing a build will result in unwanted material
layer lines.
· Solution: Avoid pausing build jobs unless absolutely necessary. Currently,
there are three defined build job regions in the material settings: First
layer, Transition region, and Model region. As such, there will always be at
least two material layer lines per part. A csv override in the transition
regions can mitigate the prominence of the layer lines.
5. Teflon and midplate glass cleanliness.
· Clean teflon and midplate glass is critical to printer performance.
Performing a print on a dirty midplate glass or with a dirty sheet of teflon
(bottom surface) can cause the teflon to stick to the midplate glass and not
delaminate completely. This can result in the layer becoming deformed.
· Solution: Inspect the midplate glass and the teflon membrane. If dirty,
clean them using the procedure described in “Cleaning the Midplate Glass”
(page 60).
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 80
Finding a Remedy
Troubleshooting Issues and Solutions
6. Solid or cured residue in the tray.
· Solid material within the resin tray can affect build job quality and result
in part failures. When the size of the solid pieces exceeds the build job
layer height (which is generally the case as we set the default to 100um
layers) the pieces can become wedged between the midplate glass and the build
job.
This prevents the build platform from driving down to the desired position.
The result is an increase in layer thickness that can cause unwanted material
layer lines if the projector exposure duration is able to cure through the
additional thickness. Complete or partial delamination can result if the
projector exposure duration is unable to cure through the additional
thickness.
· Solution: Inspect the tray for any solid residue. Filter the resin if any is
found.
Solutions for Part Delamination Issues
Issue: Printed part has complete or partial delamination. Delaminations is
defined as a clean break at the interface of two layers. Delaminations always
have a clean, straight, or non-jagged break.
Possible Root Causes: Insufficient projector exposure duration in the model
region, Insufficient projector exposure delay in the model region,
Insufficient separation distance in the model region, separation forces are
too high, or solid or cured residue in tray.
1. Insufficient model region projector exposure duration.
· Any given layer requires sufficient projector exposure duration to ensure
adhesion to the previous layer.
· Solution: Increase model region projector exposure duration.
2. Insufficient model region projector exposure delay time.
· Projector exposure delay times affect the thickness of any given layer.
Lower projector exposure delay times result in thicker layers, while longer
projector exposure delay times will result in thinner layers down to a minimum
thickness. If the first layer projector exposure delay time is too short,
first layer adhesion issues resulting in a thicker first layer, which is
unable to be cured through may occur.
· Solution: Increase model region projector exposure delay time.
3. Insufficient separation distance in the model region.
· The separation distance allows for proper separation of the layer from the
Teflon while also permitting proper resin to flow into the area previously
occupied by the cured layer. If the separation distance is too low, partial
separation from the Teflon membrane may result. This can then result in either
a partial or complete delamination.
· Solution: Increase separation distance in the model region.
4. Separation forces too high.
· Three important factors in separation force are the viscosity of the resin,
the stickiness of the resin in the green state, and the proximity of the part
or build platform to the midplate glass.
Separation forces are generally highest on the first few layers, and they
decrease as the layers advance. The only exception to this general trend is if
a full build area “brick”
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 81
Finding a Remedy
Troubleshooting Issues and Solutions
is being printed. In this case, the separation force remains fairly consistent
throughout the build job. If separation forces are too high on the first
layer, it is possible that the layer will detach or delaminate from the
previous layer.
· Solution: Decrease the separation start speed of the transition region.
Alternatively, a CSV override is used to carefully control settings on a per
layer basis. This allows for effective control of layer thicknesses, and
separation speeds which are directly related to experienced forces.
5. Solid or cured residue in tray.
· Solid material within the resin tray can affect build job quality and result
in part failures. When the size of the solid pieces exceeds the build job
layer height (which is generally the case as we set the default 100um layers)
the pieces can become wedged between the midplate glass and the build job.
This prevents the build platform from driving down to the desired position.
The result is an increase in layer thickness that can cause unwanted material
layer lines if the projector exposure duration is able to cure through the
additional thickness. Complete or partial delamination can result if the
projector exposure duration is unable to cure through the additional
thickness.
· Solution: Inspect the tray for any solid residue and filter the resin if any
is found.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 82
Declaration of Conformity
Compliance
SUPPLEMENTARY INFO
Declaration of Conformity
Declaration of Conformity information is available from your Stratasys
representative. Contact your local regional office for a copy of this
document.
Regulatory and Environmental Information
Compliance
The Origin One printer has been tested and found to comply with the limits for
an FCC Class A digital device. It also conforms to various EU directives,
including Machinery Directive 2006/42/ EC, Electromagnetic Compatibility
Directive 2014/30/EU, and RoHS Directive 2015/863/EU. Refer to the appropriate
appendices for the respective formal declarations.
EMC Class A Warning
Warning: This is a Class A product. In a domestic environment this product may
cause radio interference in which case the user may be required to take
adequate measures.
FCC Statements (U.S.A.)
The U.S. Federal Communications Commission (in 47 cfr1 5.105) has specified
that the following notices be brought to the attention of users of this
product.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 83
Regulatory and Environmental Information
UK Conformity Assessed (UKCA) Marking
This device complies with part 15 of the FCC rules. Operation is subject to
the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Stratasys contact
information is available from the Stratasys Support Center.
Caution: Pursuant to Part 15.21 of the FCC Rules, any changes or modifications
to this equipment not expressly approved by Stratasys, ltd. may cause harmful
interference and void the FCC authorization to operate this equipment.
This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
commercial environment. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful
interference, in which case the user will be required to correct the
interference at their own expense.
UK Conformity Assessed (UKCA) Marking
This conformity mark indicates that the printer conforms with the applicable
requirements for products sold within Great Britain.
Canada Electromagnetic Compatibility (EMC)
Normes de Sécurité (Canada)
Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant
les limites applicables aux appareils numériques de Classe A prescrites dans
le réglement sur le brouillage radioélectrique édicté par le Ministère des
Communications du Canada.
DOC Statement (Canada)
This digital apparatus does not exceed the Class A limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulations
of the Canadian Department of Communications.
MSDS (Material Safety Data Sheet)
You can obtain current Material Safety Data Sheets for printer materials from
the Stratasys website at: http://www.stratasys.com/materials/material-safety-
data-sheets.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 84
Regulatory and Environmental Information
Equipment Recycling
Equipment Recycling
This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.
© Copyright 2022-2024 Stratasys. All rights reserved.
Page 85
STRATASYS.COM © Copyright 2022-2024 Stratasys Inc. All rights reserved.
References
- Sign up, download, and install - GrabCAD Help Center
- GrabCAD Print for Origin - GrabCAD Help Center
- Stratasys - Industrial 3D Printing Manufacturers
- Stratasys™ Support Center
- Contact Us - Office Locations | Stratasys™ Support Center
- Stratasys - Industrial 3D Printing Manufacturers
- Stratasys™ Support Center
- Material Safety Data Sheets | Stratasys™ Support Center
- Engineering & Design Related Tutorials | GrabCAD Tutorials
- GrabCAD Print for Origin - GrabCAD Help Center
- Stratasys™ Support Center
- Stratasys™ Support Center
- Contact Us - Office Locations | Stratasys™ Support Center
- Origin One Dental Materials | Stratasys™ Support Center
- Stratasys Academy Training | Stratasys Academy™ online