ViewSonic M10 Portable RGB Laser Projector Harman Kardon Speaker User Guide

June 1, 2024
Viewsonic

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ViewSonic M10 Portable RGB Laser Projector Harman Kardon Speaker

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Product Information

Specifications

  • Model: VS19689 P/N: M10
  • Class: CLASS 1 Consumer Laser Product EN50689:2021
  • Compliance: RG2 IEC 62471-5:2015
  • Website: http://www.viewsonic.com

Product Usage Instructions

Safety Precautions

Before using the Portable RGB Laser Projector, please read and follow these safety precautions:

  • Avoid staring into the projector beam as it emits possibly hazardous optical radiation.
  • Supervise children to prevent them from staring into the projector beam at any distance.
  • Exercise caution when using the remote control in front of the projection lens.
  • Avoid using optical aids like binoculars or telescopes inside the beam.

Initial Setup

Follow these steps for the initial setup of your projector:

  1. Choosing a Location – Projection Orientation: Ensure the projector is placed in an appropriate location with the correct projection orientation.
  2. Projection Dimensions: Adjust the projector settings for optimal projection dimensions.
  3. First Time Activation: Activate the projector for first-time use.

Making Connections

Connect your Portable RGB Laser Projector to power and external devices using the following steps:

  1. Connecting to Power: Plug the projector into a power outlet using the provided DC power cable.
  2. Connecting to External Devices: Connect external devices such as HDMI and USB for input.
  3. Bluetooth Connection: Pair your Bluetooth devices for audio output.

FAQs

  • Q: Is it safe for children to use the projector?
    • A: It is safe for children to use the projector under adult supervision. Ensure they do not stare into the projector beam.
  • Q: How do I adjust the projection dimensions?
    • A: You can adjust the projection dimensions in the projector settings for optimal viewing experience. Refer to the user manual for detailed instructions.

M10
Portable RGB Laser Projector User Guide
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic® Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box of our website.
Model No. VS19689 P/N: M10

Thank you for choosing ViewSonic®
As a world-leading provider of visual solutions, ViewSonic® is dedicated to exceeding the world’s expectations for technological evolution, innovation, and simplicity. At ViewSonic®, we believe that our products have the potential to make a positive impact in the world, and we are confident that the ViewSonic® product you have chosen will serve you well.
Once again, thank you for choosing ViewSonic®!
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Safety Precautions

Please read the following Safety Precautions before you start using the projector. · Keep this user guide in a safe place for later reference. · Read all warnings and follow all instructions. · Allow at least 20″ (50 cm) clearance around the projector to ensure proper
ventilation. · Place the projector in a well-ventilated area. Do not place anything on the
projector that prevents heat dissipation. · Do not place the projector on an uneven or unstable surface. The projector may
fall over, causing personal injury or projector malfunction. · Do not look straight at the projector lens during operation. The intense light
beam may damage your eyes. · Always open the lens shutter or remove the lens cap when the projector lamp is
on. · Do not block the projection lens with any objects when the projector is under
operation as this could cause objects to become heated and deformed or even cause a fire. · Do not attempt to disassemble the projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. · When moving the projector, be careful not to drop or bump the projector on anything. · Do not place any heavy objects on the projector or connection cables. · Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing personal injury or projector malfunction. · Avoid exposing the projector to direct sunlight or other sources of sustained heat. Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that may increase the temperature of the projector to dangerous levels. · Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply and call your local service center to have the projector serviced. · When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal operation and not a defect.
3

· Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide and third blade are provided for your safety. If the plug does not fit into your outlet, obtain an adapter and do not attempt to force the plug into the outlet.
· When connecting to a power outlet, DO NOT remove the grounding prong. Please ensure grounding prongs are NEVER REMOVED.
· Protect the power cord from being treaded upon or pinched, particularly at the plug, and at the point where it emerges from the projector.
· In some countries, the voltage is NOT stable. This projector is designed to operate safely within a voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector, or uninterruptable power supply (UPS).
· If smoke, an abnormal noise, or a strange odor is present, immediately switch the projector off and call your dealer or ViewSonic®. It is dangerous to continue using the projector.
· Use only attachments/accessories specified by the manufacturer. · Disconnect the power cord from the AC outlet if the projector is not being used
for a long period of time. · Refer all servicing to qualified service personnel.

CAUTION:Possibly hazardous optical radiation is emitted from this product. As with any bright light source, do not stare into the beam.

CLASS 1 Consumer Laser Product EN50689:2021

a. Notice is given to supervise children and to never allow them to stare into the projector beam at any
distance from the projector.

b. Notice is given to use caution when using the remote control for starting the projector while in front of the projection lens.
c. Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes inside the beam.

RG2 IEC 62471-5:2015.

Introduction

Package Contents

1

2

3

Portable RGB Laser Smart Projector

Number 1 2 3 4 5 6

4

5

6

Description
Projector Power Cord USB Type C Cable Power Adapter Remote Control with Batteries Quick Start Guide

8

Product Overview

Projector

56

Rear
7

Top

Bottom

4

3

2

Front
1

Number 1 2 3 4 5 6 7

Description
I/O Ports Lens
Auto Focus Sensor Power Button Play/Pause Volume Control Adjustable Foot

9

I/O Ports

1

2

3

4

1. USB Type A

2. USB Type C¹ 3. HDMI² ³

4. USB Type A

¹ Please use the supplied USB-C cable, and ensure your USB-C device can support video transmission.
² Supports HDMI 2.0/HDCP 2.2.
³ iPhone/iPad users will need to buy an additional adapter. To avoid compatibility issues, please use Apple authorized accessories.

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Remote Control

Button

Description

1

Power

Turns the projector ON or OFF

2 Source

Displays the input source selection menu

Automatically focus the image.

3

Focus

1 To manually adjust, press and hold
the Focus button on the remote

2

control for three (3) seconds

3

4

4 Bluetooth

Displays the Bluetooth setting menu.

5

5

OK

Confirms the selection.

6

6

Up/Down/ Left/Right

pq Navigate and select menu items tu and make adjustments

7

8

7 Setting

Displays the Setting menu

9

8 Return

10
Returns to the previous screen

11

12

9

Home

Access the Home screen

13

10 Volume

Increase or decrease the volume level

11 Next/Previous
12 Mute 13 Play/Pause

Move to next/previous
Mute or unmute the sound Play or pause content

11

Remote Control – Effective Range To ensure proper function of the remote control follow the steps below: 1. The remote control must be held at an angle within 30° perpendicular to the
projector’s IR remote control sensor(s). 2. The distance between the remote control and the sensor(s) should not exceed
8 m (26 ft.)
Remote Control – Replacing the Batteries 1. To open the battery cover, turn the remote control over to view its back, open
the cover in the direction of the arrow. 2. Remove any existing batteries (if necessary) and install two (2) AAA batteries
observing the battery polarities as indicated in the base of the battery compartment. Positive (+) goes to positive and negative (-) goes to negative. 3. Replace the battery tray by aligning it with the base and pushing it back into position.
NOTE: · Avoid leaving the remote control and batteries in excessive heat or a humid environment. · Replace only with the same or equivalent type recommended by the battery manufacturer. · If the battery is drained or if you will not be using the remote control for an extended period of time, remove the battery to avoid damage to the remote control. · Dispose of used batteries according to the manufacturer’s instructions and local environment regulations for your region.
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Initial Setup

This section provides detailed instructions for the initial set up your projector.
Choosing a Location – Projection Orientation
Personal preference and room layout will decide the installation location. Consider the following: · Size and position of your screen. · Location of a suitable power outlet. · Location and distance between the projector and other equipment. The projector is designed to be installed in one of the following locations:
Location
Front Table The projector is placed near the floor in front of the screen.
Front Ceiling The projector is suspended upside-down from the ceiling in front of the screen.
Rear Table¹ The projector is placed near the floor behind the screen.
Rear Ceiling¹ The projector is suspended upside-down from the ceiling behind the screen.
1 – A rear projection screen is required.
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Projection Dimensions
16:9 Image on a 16:9 Screen

NOTE:(e) = Screen / (f) = Center of Lens

(a) Screen Size

in.

mm

40

1016

60

1524

80

2032

90

2286

100

2540

110

2794

120

3048

150

3810

180

4572

(b) Projection Distance

in.

mm

41.85 1063

62.75 1594

83.66 2125

94.13 2391

104.60 2657

115.03 2922

125.51 3188

156.88 3985

188.26 4782

(c) Image Height

in. 19.4 29.2 38.9 44.13 49.01 53.93 58.81 73.54 88.18

mm 494 742 987 1121 1245 1370 1494 1868 2240

Image Width

in. 34.86 52.29 69.73 78.44 87.16 95.87 104.59 130.74 156.92

mm 886 1328 1771 1992 2214 2435 2657 3321 3986

NOTE:It is recommended that if you intend to permanently install the projector, please physically test the projection size and distance using the actual projector before you permanently install it.

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First Time Activation
When the projector is activated for the first time, you will need to Pair the Bluetooth Remote Control, select your Preferred Language, Projection Orientation, and Network Settings. Follow the on-screen instructions using the OK and Up/Down/Left/Right buttons on the remote control. Upon completion, the projector is ready to use. Bluetooth Remote Pairing 1. Press and hold the Settings and Return button for 3 seconds to enter pairing
mode. 2. The LED on the remote control will flash blue. 3. A “Successfully Paired” message will show. If not, please try again or select Next
and go to: App Center > Bluetooth Remote app.
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Preferred Language Select the desired language and press OK to confirm the selection.
Projection Orientation Select the preferred projection orientation and press OK to confirm the selection. For more information, see page 13.
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Network Settings Select one of the available Wi-Fi options. For more information, see page 23.
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Making Connections
Connecting to Power
DC Power (Power Outlet) 1. Connect the power cord to the power adapter. 2. Connect the power adapter to the DC IN jack at the side of the projector. 3. Plug the power cord plug into a power outlet.
1
2
3
NOTE:When installing the projector, incorporate a readily accessible disconnect device in the fixed wiring, or connect the power plug to an easily accessible outlet near the unit. If a fault should occur during operation of the projector, use the disconnect device to switch off the power supply, or disconnect the power plug.
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Connecting to External Devices
HDMI Connection Connect one end of an HDMI cable to the HDMI port of your video device. Then connect the other end of the cable to the HDMI port of your projector. USB Connection USB Type A Connection To enjoy photos, music, and movies, simply plug in a USB flash drive to the USB Type A port. For supported file formats, see page 51. USB Type C Connection Connect one end of a USB Type C cable to the USB-C port of your device. Then connect the other end of the cable to the USB-C port of your projector.
NOTE: · Ensure your USB Type C device can support video transmission. · The connected device can also be charged (5V/2A).
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Bluetooth Connection
Bluetooth Speaker The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback. To connect and pair your device: 1. Go to: Home > Bluetooth. 2. Use the Left and Right directional buttons on the remote control to select
Bluetooth Speaker or Bluetooth Pairing. Then press OK on the remote control.
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3. When the below dialogue box appears, select Yes and press OK on the remote control to enter Bluetooth mode.
4. A sound effect will be audible upon entering pairing mode. 5. Upon successful connection, another sound effect will be audible.
NOTE: · The projector’s name will be labeled as “M10”. · Only the Power and Return buttons can exit Bluetooth mode.
21

Bluetooth Out Connect the projector to external headphones or speakers that support Bluetooth.
To connect and pair your device: 1. Go to: Home > Bluetooth. 2. Use the Left and Right directional buttons on the remote control to select the
Bluetooth Out option.
3. The projector will search for nearby Bluetooth devices. Select your device from the list and press OK on the remote control. NOTE:Once paired, if both the projector and your device are powered on they will automatically connect via Bluetooth. 22

Connecting to Networks
Wi-Fi Connection With built-in Wi-Fi, you can easily connect to wireless internet networks. To connect to a Wi-Fi network: 1. Go to: Home > Settings > Network Settings > Wi-Fi 2. Press Left or Right on the remote control to select Enable.
3. Available Wi-Fi networks will then be displayed. Select one of the available Wi-Fi networks.
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4. If you connect to a secure Wi-Fi network, you must enter the password when prompted.
24

Custom SSID 1. Go to: Home > Settings > Network Settings > Wi-Fi 2. Press Left or Right on the remote control to select Enable. 3. From the available Wi-Fi networks list select Others and press OK on the remote
control.
4. Enter the SSID and select the security level.
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5. Enter the password when prompted. 26

Wireless Screen Mirroring
Screen Mirroring provides a 5 GHz Wi-Fi connection for users to mirror the screen on their personal device.
NOTE:Ensure your device is connected to the same network as the projector.
For iOS: 1. Access the drop down control menu. 2. Select the “Screen Mirroring” icon. 3. Choose “ViewSonic PJ-XXXX”. For Android: 1. Download and install the “Google Home” application and open it. 2. Pull-to-refresh the app and wait for 30 seconds. 3. “ViewSonic PJ-XXXX” will now be visible, select it.
NOTE:Some Android devices support direct “Casting”. If your device does, go to the Casting feature and choose “ViewSonic PJ-XXX” from the list of available devices. You can also scan the FAQ QR code and follow the steps to directly cast your Android device.
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Using the Projector
Starting Up the Projector
1. Ensure the projector is connected to a power source. 2. Press the Power button on the projector or remote control to turn on the
projector.
28

Selecting an Input Source
The projector can be connected to multiple devices at the same time. However, it can only display one full screen at a time.
The projector will automatically search for input sources. If multiple sources are connected, press the Source button on the remote control to select the desired input, or press the Down button when at the Home Screen until the source list is displayed.
NOTE:Ensure the connected sources are also turned on.
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Adjusting the Projected Image
Adjusting the Projector’s Height and Projection Angle The projector is equipped with one (1) Adjustable Foot. Adjusting the stand will change the projector’s height and the vertical projection angle. Carefully adjust the stand to fine tune the projected image’s position.
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In addition to the Adjustable Foot, the projector can be stood upright for ceiling projection.
NOTE:If the projector is not placed on a flat surface or the screen and the projector are not perpendicular to each other, the projected image can become trapezoidal. However, the “Auto Vertical Keystone” function will correct the issue automatically.
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Shutting Down the Projector
1. Press the Power button on the remote control.
2. Press the Up/Down buttons on the remote control to select Turn Off and press OK on the remote control.
32

Input Source Selected – On-Screen Display (OSD) Tree

After your input source is selected, you can adjust the Image Settings and Advanced menus.

Main Menu Sub-menu

Color Mode

Image Settings

Brightness Contrast
Color Temp
Tint Saturation Sharpness

Gamma

Light Source Level
Test Pattern Reset Current Color

Settings

Menu Option
Brightest TV
Movie TV-HDR Movie-HDR Low Blue Light (-/+, 0~100) (-/+, -50~50) 6500K 7500K 9300K (-/+, -50~50) (-/+, 0~100) (-/+, 0~50)
1.8 2.0 2.2 2.35 2.5 sRGB Cubic Full Eco OK Yes Cancel

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Main Menu

Sub-menu
Aspect Ratio

HDR

EOTF

Advanced

Frame Interpolation

HDMI Settings

Audio Settings

Information

Menu Option

Auto

4:3

16:9

Auto

SDR

Low

Mid

High

Disable

Low

Mid

High

Range

Full Limited

Audio Mode

Movie Music

Audio Volume

(-/+, 0~50)

Mute

Disable Enable

Source

Ex. HDMI

Resolution

Ex. 1920 x 1080 @60Hz

HDR

Ex. Enable

34

Image Settings Menu After your input source is selected, you can adjust the Image Settings menu. To access the Image Settings menu: 1. Press Setting on the remote control.
2. Use the Up/Down buttons to select a menu.
35

3. Then use the Left/Right buttons to enter the sub-menu(s) and/or adjust the settings.
4. Press the Return button to go to the previous menu or exit.
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Menu Option Color Mode Brightness

Description The projector is preset with several predefined picture modes so that you can choose one to suit your operating environment and input signal.
Brightest Maximizes the brightness of the projected image. This mode is suitable for environments where extra-high brightness is required (e.g., well- lit rooms).
TV Optimized for viewing sports in well-lit environments.
Movie Appropriate for colorful movies, video clips from digital cameras, or DVs through the PC input. Best for low-light environments.
TV-HDR Appropriate for television with HDR.
Movie-HDR Appropriate for movies with HDR.
Low Blue Light Block high-energy blue light for a more comfortable viewing experience.
The higher the value, the brighter the image. Lower values will result in a darker image.

Contrast

1
Use this to set the peak white level after you have previously adjusted the Brightness setting to suit your selected input and viewing environment.

1

37

Menu Option Color Temp
Tint Saturation Sharpness
Gamma

Description Select the color temperature setting. · 6500K: Maintains normal white coloring. · 7500K: A higher, cooler color temperature than 6500K. · 9300K: The highest color temperature; makes the image
appear the most bluish-white.
The higher the value, the more reddish the picture becomes. The lower the value, the more greenish the picture becomes.
Refers to the amount of that color in a video picture. Lower settings produce less saturated colors; in fact, a setting of “0” removes that color from the image entirely. If the saturation is too high, that color will be overpowering and unrealistic.
A high value results in a sharper picture; a low value softens the picture.
Reflects the relationship between input source and picture brightness.
Select the suitable power consumption of the LED.

Light Source Level

Mode Full Eco

Power Consumption 100% 70%

Test Pattern
Reset Current Color Settings

Test the color presentation of the projector. Return current color settings to their default values.

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Advanced Setting Menu After your input source is selected, you can adjust the Advanced menu. To access the Advanced menu: 1. Press Setting on the remote control.
2. Press the Right button to access the Advanced menu.
39

3. Use the Up/Down buttons to select a menu.
4. Then use the Left/Right buttons to enter the sub-menu(s) and/or adjust the settings.
5. Press the Return button to go to the previous menu or exit.
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Menu Option
Aspect Ratio
HDR EOTF Frame Interpolation

Description The aspect ratio is the ratio of the image width to the image height. With the advent of digital signal processing, digital display devices, like this projector, can dynamically stretch and scale the image output to a different aspect than that of the image input signal.
NOTE:Only supports HDMI/USB C signal input.
Auto Scales an image proportionally to fit the projector’s native resolution in its horizontal width. This is suitable for the incoming image which is neither 4:3 nor 16:9 and you want to make the most use of the screen without altering the image’s aspect ratio.
4:3
Scales an image so that it is displayed in the center of the screen with a 4:3 aspect ratio. This is most suitable for 4:3 images like computer monitors, standard definition TV, and 4:3 aspect DVD movies, as it displays them without aspect alteration.
16:9
Scales an image so that it is displayed in the center of the screen with a 16:9 aspect ratio. This is most suitable for images which are already in a 16:9 aspect, like high definition TV.
Auto Automatically detect the dynamic range of the input source and optimize gamma and color settings.
SDR Manually set image settings to Standard Dynamic Range rather than High Dynamic Range (HDR).
The projector can automatically adjust the brightness levels of your image according to the input source. Normally, the default setting Mid is recommended. If the brightness of the projected image is dark, please use Low. When giving priority to gradation property, please use High.
Smooths the picture quality of high speed moving objects. This is especially for users who enjoy fast paced sporting events.

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Menu Option
HDMI Settings
Audio Settings Information

Description Range Select a suitable color range according to the color range setting of the connected output device. · Full: Sets the color range from 0~255. · Limited: Sets the color range from 15~235.
Adjust the audio settings.
Shows Input Source, Resolution, and HDR status.

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Menu Operation
This section will introduce the Home Screen and its menus.
Home Screen
The Home Screen is displayed every time you start the projector. To navigate the Home Screen, simply use the directional buttons on the remote control. You can return to the main Home Screen at any time by pressing the Home button on the remote control, regardless of what page you are on.

Menu File Management
Apps Center Bluetooth
Setting
Screen Mirroring
Add App

Description
Provides a user interface to manage files and folders.
Access and view all installed applications.
Select the appropriate Bluetooth mode.
Manage various categories such as: Network settings, Basic and Advanced settings, Date & Time, Firmware update, and System Information.
Mirror your personal device’s screen through the projector.
Select your favorite Apps and add them to the Home Screen.

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Home Screen – On-Screen Display (OSD) Menu Tree

Main Menu File
Management Apps Center Bluetooth
Settings

Sub-menu
App Download Bluetooth Speaker Bluetooth Pairing
Bluetooth Out
Network Settings
Date & Time

Wi-Fi
Automatic Date & Time Date Time
Time Zone Time Format

Menu Option
Disable Enable Disable Enable 12 hours 24 hours

SSID: Configure IP IP Address Subnet Mask Default Gateway DNS Server
Others

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Main Menu Sub-menu

Settings

Basic Settings

Language
Projector Projection Keystone

Menu Option
English French German Italian Spanish Russian Swedish Dutch Turkish Czech Portuguese
Thai Polish Finnish Arabic Indonesian Hindi Vietnam Greek Hungarian Front Table Front Ceiling Rear Table Rear Ceiling
Auto Keystone
V Keystone H Keystone
4 Corner
4 Corner Adjustment

Disable Enable (-/+, -40~40) (-/+, -40~40) Disable Enable
OK

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Main Menu Settings

Sub-menu
Basic Settings

Zoom

Menu Option
0.8x 0.9x 1.0x Manual

Focus
Test Pattern Power On Source
Power On/Off Ring Tone

Auto Focus
Auto Focus Calibration
OK Disable HDMI USB-C Disable Enable

Auto Power On

Direct Power On CEC

Advanced Settings

Auto Power Off

Smart Energy

Sleep Timer

Power Saving

OK Disable Enable
Disable Enable Disable HDMI Disable 10 minutes 20 minutes 30 minutes Disable 30 minutes 1 hour 2 hours 3 hours 4 hours 8 hours 12 hours Enable Disable

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Main Menu
Settings
Screen Mirroring Add App Add App Add App Add App

Sub-menu
Advanced Settings
Firmware Upgrade
Information

Menu Option

Audio Mode

Audio Settings Audio Volume

Mute

Light Source Level
High Altitude Mode
Reset Settings Reset to Factory
Default Software Update
Online Software Update
by USB
OTA Reminder
Software Version Light Source Hours
System Version Memory
Information Wi-Fi Mac Address Serial Number

Full Eco Disable Enable OK OK
Enable Disable
XX GB (Free) of XX GB (Total)

Movie Music (-/+, 0~50) Disable Enable

47

Menu Operations
File Management Easily manage files and folders. 1. Select: Home > File Management.
2. Select a device on the source list. Use the direction buttons to select the desired file. Then press OK on the remote control to open the selected file.
3. Press the Return button to go to a previous a level. NOTE:Press the Home button on the remote control to return to the Home Screen at anytime. 48

How to Edit a File 1. While in File Management, press and hold the OK button for three (3) seconds. 2. A check box will appear at the front of each file. Use the direction buttons and
press OK to select one or more files.
3. By pressing the Right button, Copy, Paste, Cut, Delete, Select All, and Return boxes will be available for use.
Ph t 1 3
4. Select your desired action and press OK to execute. 5. If you are Copying or Cutting, select your destination folder to complete the
process.
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How to Use the Media Control Bar Buttons
The media control bar buttons will appear on screen if a video, music, or photo file are selected to be opened.

Picture

Video

Music

Back

Back

Back

Play

Rewind

Play

Next

Play

Pause

Zoom in

Pause

Next

Zoom out

Fast Forward

Shuffle

Rotate (left)

Next

Repeat All

Rotate (right)

Repeat One

Information

Play List

Information

Tips for Using USB When using USB for reading and/or storage please keep in mind the following:
1. Some USB storage devices may not be compatible. 2. If you use a USB extension cable, the USB device may not recognize the USB. 3. Only use USB storage devices formatted with Windows FAT32 or NTFS file
system. 4. Larger files will need extra time to load. 5. Data on USB storage devices may be damaged or lost. Back up important files.

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Supported File Formats
Multimedia Formats Extension
.avi .mp4 .mov .mkv
.ts
.vob
.mpg

Type Audio
Video
Video Video Audio Video Audio Video

Codec MP3
H.264/MPEG-4
H.264 H.264, MPEG-2
MP3 MPEG-1, MPEG-2
DVD-LPCM MPEG-1

Office Formats

1

Document 2

I.

Viewing

Function

3

4

Items doc/docx xls/xlsx ppt/pptx
Pdf

Indicators
Able to open and read documents in doc/docx Able to open and read documents in xls/xlsx Able to open and read documents in ppt/pptx
Able to open and read documents in pdf

English, Simplified Chinese, Chinese

(TW), Chinese (HK), Spanish (LA),

French (EU), PT (EU), PT (BR), German,

Russian, Italian, Swedish, Spanish (EU),

Korean, Arabic, Farsi, Serbian, Bosnian,

Supporting

Supporting Macedonian, Bulgarian, Ukrainian,

II.

Interface 1

Interface

Greek, Norwegian, Danish, Czech,

Language

44 languages Hungarian, Slovak, Polish, Romanian,

Finnish, Estonian, Latvian, Lithuanian,

British English, Slovenian, Croatian,

Turkish, Vietnamese, Bahasa Indonesia,

Dutch, Malay, Thai, Hindi, Hebrew,

Burmese, Catalan.

51

Supported Photo formats:

Format

Type

.jpg/.jpeg
.bmp .png

Progressive JPEG Baseline JPEG

Maximum Resolution
7680 x 4320
7680 x 4320 9600 x 6400 7680 x 4320

52

Apps Center View, launch, and uninstall Apps. 1. To view your Apps, select: Home > Apps Center.
2. Use the direction buttons to select the desired App. Then press OK on the remote control to launch the App.
NOTE:Press the Home button on the remote control to return to the Home Screen at anytime. 53

App Download Use the direction buttons to navigate the menu options. When you find the preferred App, press the OK button on the remote control to install the App.
NOTE: · Users can install third-party Apps by .apk file in File Management. However, some third-party Apps may have compatibility issues. · Apps not pre- loaded by ViewSonic may not be compatible or work properly. · Some Apps may require a Keyboard and Mouse. · Some Apps may be Region-Specific.
54

To Uninstall Apps 1. Open the Apps Center by selecting: Home > Apps Center. 2. Use the directional buttons to select the desired App. 3. Press and hold OK on the remote control for three (3) seconds. The below
dialogue box will appear: 4. Select OK to uninstall the App.
NOTE:Press the Home button on the remote control to return to the Home Screen at anytime.
55

Bluetooth The projector is equipped with Bluetooth that allows the user to connect their device wirelessly for audio playback. For more information, see page 20.
56

Settings
Under Settings you can adjust Network, Basic, and Advanced Settings, Date & Time, Firmware Update, and view Information.

Network Settings 1. Select: Home > Settings > Network Settings.

Network Settings

Basic Settings

Firmware Update

Advanced Settings

13:00 Date & Time Information

57

2. View and adjust your Wi-Fi and network settings. 3. To setup a Wireless connection, see “Connecting to Networks” on page 23.
58

Basic Settings 1. Select: Home > Settings > Basic Settings.
13:00

Network Settings Firmware Update

Basic Settings
Advanced Settings

Date & Time Information

2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.

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3. To return to a previous menu press the Return button.

Menu Language Projector Position

Description Select your desired language. Select the preferred projection position. Adjust trapezoidal screen image distortion.

Auto V Keystone
Provides a rectangular screen image by automatically adjusting the keystone number when there is a trapezoidal screen image caused by the tilting of the projector.
· Enable: Automatically adjust the keystone number.
· Disable: Manually adjust the keystone number.

Keystone

V Keystone Keystone can be adjusted vertically manually.

H Keystone Keystone can be adjusted horizontally manually.

4 Corner Enable or disable

Zoom

4 Corner Adjustment Adjust each corner individually for maximum projection flexibility.
Adjust the digital zoom setting.

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Menu Focus Test Pattern

Description Adjust the focus of the screen image.
Manual Focus Adjust the focus with the Left and Right buttons on the remote control.
Auto Focus Choose from the following: · Enable: Automatically adjust the focus instantly
without the remote control.
NOTE:If needed, use the remote control Left and Right buttons to further adjust the focus after Auto Focus has completed.
· Disable: Manually adjust the focus.
Auto Focus Calibration Calibrate the projector’s auto focus. Test the color presentation of the projector and/or adjust the focus of the projected image.

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Date & Time Adjust Date, Time, Time Zone, and Time Format.
NOTE:The time is displayed in the top-right corner after connecting to the Internet.
1. Select: Home > Settings > Date & Time.
2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.
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Menu

Description
Synchronize the date and time automatically after connecting to the Internet.

Enable Automatic Date & Time Turn on synchronization.

Date Time Time Zone

Disable Turn off synchronization. Adjust the date automatically when connected to a network. Adjust the time automatically when connected to a network. Select your desired location. Select a different display time format.

Time Format

12 Hours 12-hour clock.

24 Hours 24-hour clock.

63

Firmware Upgrade Users can update the firmware by the Internet or USB, and check the version number.
NOTE:Do not unplug the power cord, USB, or disconnect from the Internet during the upgrading process.
1. Before entering the Firmware Upgrade menu, ensure the projector is connected to the Internet.
2. To enter the menu, select: Home > Settings > Firmware Upgrade.
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Firmware Update Online 1. Go to: Home > Settings > Firmware Upgrade > Software Update Online.
2. Select Enter by pressing OK on the remote control. 3. The system will check the ViewSonic website (OTA) and display the below dialog
message if there is new Firmware.
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4. After selecting Yes, a progress bar will appear as the update process begins. 5. After reaching 100% the projector will restart and the screen will turn to black for
a few minutes. The whole process will take about 10 minutes. 6. After updating the Firmware, it will take a few minutes to restart the projector.
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Firmware Update by USB with FAT32 Format NOTE:NTFS format, read only.
1. Download the latest version from the ViewSonic website and copy the file to a USB device.
2. Plug the USB into the projector, then go to: Home > Settings > Firmware Upgrade > Software Update By USB.
3. Select Enter by pressing OK on the remote control. 4. The system will detect the Firmware version and display the above dialog
message. 5. After selecting Yes, a progress bar will appear as the update process begins. 6. After reaching 100% the projector will restart and the screen will turn black for a
few minutes. The whole process will take about 10 minutes. 7. After updating the Firmware, it will take a few minutes to restart the projector.
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Advanced Settings 1. Select: Home > Settings > Advanced Settings.
13:00

Network Settings

Basic Settings

Firmware Update

Advanced Settings

Date & Time Information

2. Use the Up and Down buttons to select the desired option and press OK. Then use the Left and Right buttons to make adjustments or selections.

3. To return to a previous menu press the Return button. 68

Menu

Description

Power On Source

Enter the desired input source directly after turning on the projector.

Power On/Off Ring Tone Enable or disable the power on/off ring tone.

Direct Power On

Automatically power on the projector when AC power is supplied, without pressing the Power button on the projector or the remote control.

Auto Power On

CEC
This projector supports the CEC (Consumer Electronics Control) function for synchronized power on/off operation via HDMI connection. That is, if a device that also supports the CEC function is connected to the HDMI input of the projector, when the projector’s power is turned off, the power of the connected device will also be turned off automatically. When the power of the connected deice is turned on, the projector’s power will be turned on automatically.

NOTE:Ensure both the projector’s and the connected device’s CEC function are turned on.
Auto Power Off
The projector can turn off automatically after a set period of time once no input source is detected.

Smart Energy

Sleep Timer Turn off automatically after a set period of time.
Power Saving Lower power consumption if no input source is detected after five (5) minutes.
NOTE:The power consumption of the LED will be changed to 30% after no signal is detected for five (5) minutes.

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Menu Audio Settings Light Source Level

Description Audio Mode · Movie: Default audio mode. · Music: Optimized for music playback.

Audio Volume Adjust the volume from 0 to 50.

Mute Mute or unmute the volume. Select the suitable power consumption of the LED.

Mode Full Eco

Power Consumption 100% 70%

It is recommended that you use High Altitude Mode when your environment is between 1,5003,000 m above sea level, and a temperature between 5°C-25°C.

High Altitude Mode

NOTE:If you use this projector under other extreme conditions excluding the above, it may display auto shut-down symptoms, which is designed to protect your projector from over-heating. In cases like this, you should switch to High Altitude Mode to solve these symptoms. However, this is not to state that this projector can operate under any and all harsh or extreme conditions.

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Menu Reset Settings Reset to Factory Default

Description
Reset the Settings to default.
NOTE:Language, High Altitude Mode, Projector Position, Network Settings, All installed Apps in the Apps Center, Add App, Bluetooth, Keystone, 4 Corner Adjustment, Zoom, and Light Source Hours will remain unchanged.
Factory reset.
NOTE:Light Source Hours will remain unchanged.

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Information 1. Select: Home > Settings > Information.

Network Settings

Basic Settings

Firmware Update

Advanced Settings

2. View system status and information.

13:00 Date & Time
Information

NOTE:Press the Home button on the remote control to return to the Home Screen at anytime.
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Screen Mirroring Mirror your personal device’s screen. To setup wireless Screen Mirroring, see page 27.
NOTE:Ensure your device is connected to the same network as the projector.
73

Adding Apps Add your favorite Apps to the Home Screen. 1. From the Home Screen, select Add App and then press OK on the remote
control.
2. Use the directional buttons to select the desired App and press OK.
74

3. Now your favorite App will appear on the Home Screen. 75

Delete Apps From the Home Screen 1. From the Home Screen, select the App you want to delete and press and hold OK
for three (3) seconds. 2. The message, “Do you want to Delete this application from My Favorites?” will
appear.
3. Select Yes, and press OK to delete the App.
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Appendix

Specifications

Item

Category

Specifications

Projector
Input Signal Resolution
Input
Output Power Adapter Local Storage
Operating Conditions Dimensions
Weight Power Saving
Modes

Type

0.23″ 1080p

Display Size Throw Distance

40″~180″ 1.06 m~4.78 m (100″ @ 2.66 m)

Lens

F=2.1, f=6.2451 mm

Optical Zoom

Fixed

Digital Zoom Light Source Type Light Source Life
(Normal) Display Color
Keystone

0.8x~1.0x RGB Laser
up to 20,000 hours
1.07 Billion Colors -/+ 40 (Horizontal and Vertical)

HDMI
Native Support HDMI

f : 15K~135 kHz, f :23~120 Hz,

h

v

1920 x 1080

VGA (640 x 480) to 4K UHD (3840 x 2160)

1 (HDMI 2.0/HDCP 2.2)

Audio In

Bluetooth 4.2

USB Type-A USB Type-C
Wi-Fi Speaker USB Type A (Power) Audio Out (Bluetooth)

1 (USB 2.0 Reader) 1 (5V/2A) 1 (5 GHz) 7W Cube 1 (USB 2.0, 5V/2A; share with USB Type-A input) Bluetooth 4.2

Input Voltage Output Voltage
Total: 16 GB Temperature
Humidity Physical (W x H x D) Physical
On

AC 100-240V, 50/60 Hz (auto switch) DC 19V/4.74A Available: 12 GB 0°C to 35°C (32°F to 95°F) 0% to 90% (non-condensing) 202 x 92 x 165 mm (7.95″ x 3.62″ x 6.50″) 1.36 kg ( 3.0 lbs) 51.3W (Typical)

Off

< 0.5W (Standby)

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Timing Chart
HDMI Video Timing
Timing 480i
480p
576i
576p
720p
1080i
1080p
2160p
HDMI PC Timing
Timing VGA
720 x 400 SVGA
832 x 624 XGA
1024 x 576 XGA+
1152 x 870 WXGA WXGA SVGA
1280 x 960 HD
WXGA+ 1400 x 1050 1600 x 1200
WSXGA+ 1920 x 1080 3840 x 2160

Resolution
720 x 480 720 x 480 720 x 576 720 x 576 1280 x 720 1920 x 1080 1920 x 1080 3840 x 2160
Resolution
640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1024 x 576 1152 x 864 1152 x 870 1280 x 768 1280 x 800 1280 x 1024 1280 x 960 1360 x 768 1440 x 900 1400 x 1050 1600 x 1200 1680 x 1050 1920 x 1080 3840 x 2160

Refresh Rate (Hz)
60 60 50 50 50 / 60 50 / 60 24 / 25 / 30 / 50 / 60 24 / 25 / 30
Refresh Rate (Hz)
59 / 67 / 72 / 75 / 85 70
56 / 60 / 72 / 75 / 85 75
60 / 70 / 75 / 85 60 75 75
60 / 75 / 85 60 / 75 / 85 60 / 75 / 85
60 / 85 60
60 / 75 / 85 60 60 60 60 60

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USB C Video Timing
Timing 480i 480p 576i 576p 720p 1080i 1080p 2160p
USB C Video Timing
Timing VGA
720 x 400 SVGA
832 x 624 XGA XGA+
1152 x 870 SVGA
1280 x 960 WXGA+ WSXGA+
1920 x 1080 3840 x 2160

Resolution
720 x 480 720 x 480 720 x 576 720 x 576 1280 x 720 1920 x 1080 1920 x 1080 3840 x 2160
Resolution
640 x 480 720 x 400 800 x 600 832 x 624 1024 x 768 1152 x 864 1152 x 870 1280 x 1024 1280 x 960 1440 x 900 1680 x 1050 1920 x 1080 3840 x 2160

Refresh Rate (Hz)
60 60 50 50 50 / 60 50 / 60 24 / 25 / 30 / 50 / 60 24 / 25 / 30
Refresh Rate (Hz)
59 / 67 / 72 / 75 70
56 / 60 / 72 / 75 75
60 / 70 / 75 75 75
60 / 75 60 60 60
24 / 25 / 30 / 50 / 60 60

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LED Indicators
Light Green Red

Description
Power On Stand-by Mode

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Troubleshooting
This section describes some common problems that you may experience when using the projector.

Problem or Issue The projector does not turn on
There is no picture
The image is blurred
The remote control does not work

Possible Solutions · Ensure the power cord is properly attached to the
projector and to the power outlet.
· If the cooling process has not completed, please wait until it has finished then try to turn on the projector again.
· If the above does not work, try another power outlet or another electrical device with the same power outlet.
· Ensure the video source cable is connected properly, and that the video source is turned on.
· If the input source is not selected automatically, select the correct source with the Source key on either the projector or the remote control.
· Adjusting the Focus Ring will help correctly focus the projection lens.
· Ensure the projector and screen are aligned properly. If necessary, adjust the height of the projector as well as the projection angle and direction.
· Ensure there are no obstacles between the remote control and projector; and that they are within 8 m (26 ft) of each other.
· The batteries may be out of power, please check and replace if necessary.

The projector/system is frozen and will not respond

· Please toggle the Power Button Off/On to reset the device.

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Maintenance
General Precautions · Make sure the projector is turned off and the power cable is unplugged from the
power outlet. · Never remove any parts from the projector. Contact ViewSonic® or a reseller
when any part of the projector needs replacing. · Never spray or pour any liquid directly onto the case. · Handle the projector with care, as a darker- colored projector, if scuffed, may
show marks more clearly than a lighter-colored projector.
Cleaning the Lens
· Use a canister of compressed air to remove dust. · If the lens is still not clean, use lens-cleaning paper or moisten a soft cloth with
lens cleaner and gently wipe the surface.
CAUTION:Never rub the lens with abrasive materials.
Cleaning the Case · Use a soft, lint-free, dry cloth to remove dirt or dust. · If the case is still not clean, apply a small amount of non-ammonia, non- alcohol
based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
CAUTION:Never use wax, alcohol, benzene, thinner, or other chemical detergents.
Storing the Projector If you intend to store the projector for an extended period of time: · Ensure the temperature and humidity of the storage area are within the
recommend range. · Retract the adjuster foot completely. · Remove the batteries from the remote control. · Pack the projector in its original packaging or equivalent.
Disclaimer · ViewSonic® does not recommend the use of any ammonia or alcohol- based
cleaners on the lens or case. Some chemical cleaners have been reported to damage the lens and/or case of the projector. · ViewSonic® will not be liable for damage resulting from use of any ammonia or alcohol-based cleaners.
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Regulatory and Service Information

Compliance Information
This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on the unit. FCC Compliance Statement This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
· Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected. · Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
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FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. End users must follow the specific operating instructions for satisfying RF exposure compliance. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. The users manual or instruction manual for an intentional or unintentional radiator shall caution the user that changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Industry Canada Statement This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de classe B est conforme à la norme NMB-003 du Canada. CAN ICES-003(B) / NMB-003(B) IC Warning Statement This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, méme si le brouillage est susceptible d’en compromettre le fonctionnement.
Country Code Statement For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Pour les produits disponibles aux États-Unis/Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d’autres canaux n’est pas possible.
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IC Radiation Exposure Statement This equipment complied with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. The device for the band 5150-5825 MHz is only for indoor usage to reduce potential for harmful interference to co-channel mobile satellite systems.
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un environnement non contrôlê. Cet équipement doit être installé et utilize avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. les dispositifs fonctionnant dans la bande 5150-5825 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage.
Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems.
La bande 5150-5250 MHz est réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage pré judiciable aux systèmes de satellites mobiles utilisant les mêmes canaux.
CE Conformity for European Countries The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU. Ecodesign Directive 2009/125/EC and Radio Equipment Directive 2014/53/EU.
Frequency Range: 2400-2483.5MHz, 5150-5250MHz
Max Output Power: under 20dBm
The following information is only for EU-member states: The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE). The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
If the batteries, accumulators and button cells included with this equipment, display the chemical symbol Hg, Cd, or Pb, then it means that the battery has a heavy metal content of more than 0.0005% Mercury or more than, 0.002% Cadmium, or more than 0.004% Lead.
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Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:

Substance Lead (Pb)

Proposed Maximum Concentration

Actual Concentration

0.1%

< 0.1%

Mercury (Hg) Cadmium (Cd) Hexavalent Chromium (Cr6) Polybrominated biphenyls (PBB)
Polybrominated diphenyl ethers (PBDE) Bis(2-Ethylhexyl) phthalate (DEHP) Benzyl butyl phthalate (BBP) Dibutyl phthalate (DBP) Diisobutyl phthalate (DIBP)

0.1% 0.01% 0.1% 0.1%
0.1%
0.1%
0.1% 0.1% 0.1%

< 0.1% < 0.01% < 0.1% < 0.1%
< 0.1%
< 0.1%
< 0.1% < 0.1% < 0.1%

Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below. Examples of exempted components are:

· Copper alloy containing up to 4% lead by weight.
· Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
· Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
· Lead in dielectric ceramic in capacitors for a rated voltage of 125V AC or 250V DC or higher.

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Indian Restriction of Hazardous Substances Restriction on Hazardous Substances statement (India). This product complies with the “India E-waste Rule 2011” and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule.
USA & Canada: https://www.viewsonic.com/us/go-green-with-viewsonic Europe: https://www.viewsonic.com/eu/go-green-with-viewsonic Taiwan: https://recycle.moenv.gov.tw/ For EU users, please contact us for any safety/accident issue experienced with this product:
ViewSonic Europe Limited Haaksbergweg 75 1101 BR Amsterdam Netherlands +31 (0) 650608655 EPREL@viewsoniceurope.com https://www.viewsonic.com/eu/
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Copyright Information

Copyright© ViewSonic® Corporation, 2023. All rights reserved.
Macintosh and Power Macintosh are registered trademarks of Apple Inc.
Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
ViewSonic® and the three birds logo are registered trademarks of ViewSonic® Corporation.
VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
As an ENERGY STAR® partner, ViewSonic® Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
Disclaimer: ViewSonic® Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
In the interest of continuing product improvement, ViewSonic® Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic® Corporation.
M10_UG_ENG_1b_20240328 88

Customer Service
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product’s serial number.

Country/ Region

Website

Country/ Region

Website

Asia Pacific & Africa

Australia (China)

www.viewsonic.com/au/ www.viewsonic.com.cn

Bangladesh ()

www.viewsonic.com/bd/ www.viewsonic.com/hk/

Hong Kong (English) www.viewsonic.com/hk-en/

India

www.viewsonic.com/in/

Indonesia (Japan)

www.viewsonic.com/id/ www.viewsonic.com/jp/

Israel Korea

www.viewsonic.com/il/ www.viewsonic.com/kr/

Malaysia

www.viewsonic.com/my/

Middle East

www.viewsonic.com/me/

Myanmar

www.viewsonic.com/mm/

Nepal

www.viewsonic.com/np/

New Zealand

www.viewsonic.com/nz/

Pakistan

www.viewsonic.com/pk/

Philippines (Taiwan)

www.viewsonic.com/ph/ www.viewsonic.com/tw/

Singapore

www.viewsonic.com/sg/ www.viewsonic.com/th/

Vit Nam

www.viewsonic.com/vn/ South Africa & Mauritius www.viewsonic.com/za/

Americas

United States

www.viewsonic.com/us

Canada

www.viewsonic.com/us

Latin America

www.viewsonic.com/la

Europe

Europe

www.viewsonic.com/eu/

France

www.viewsonic.com/fr/

Deutschland

www.viewsonic.com/de/

www.viewsonic.com/kz/

www.viewsonic.com/ru/

España

www.viewsonic.com/es/

Türkiye

www.viewsonic.com/tr/

www.viewsonic.com/ua/

United Kingdom

www.viewsonic.com/uk/

89

Limited Warranty
ViewSonic® Projector
What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
Limited Three (3) year General Warranty: Subject to the more limited one (1) year warranty set out below, North and South America: Three (3) years warranty for all parts excluding the lamp, three (3) years for labor, and one (1) year for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information.
Limited One (1) year Heavy Usage Warranty: Under heavy usage settings, where a projector’s use includes more than fourteen (14) hours average daily usage, North and South America: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase; Europe: One (1) year warranty for all parts excluding the lamp, one (1) year for labor, and ninety (90) days for the original lamp from the date of the first consumer purchase. Other regions or countries: Please check with your local dealer or local ViewSonic® office for the warranty information. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
90

What the warranty does not cover: 1. Any product on which the serial number has been defaced, modified, or
removed. 2. Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
Operation outside of product specifications. Operation of the product for other than the normal intended use or not
under normal conditions. Repair or attempted repair by anyone not authorized by ViewSonic®. Any damage of the product due to shipment. Removal or installation of the product. Causes external to the product, such as electric power fluctuations or
failure. Use of supplies or parts not meeting Viewsonic’s specifications. Normal wear and tear. Any other cause which does not relate to a product defect. 3. Removal, installation, and set-up service charges.
How to get service: 1. For information about receiving service under warranty, contact ViewSonic®
Customer Support (Please refer to the “Customer Support” page). You will need to provide your product’s serial number. 2. To obtain warranted service, you will be required to provide: (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product. 3. Take or ship the product, freight prepaid, in the original container to an authorized ViewSonic® service center or ViewSonic®. 4. For additional information or the name of the nearest ViewSonic® service center, contact ViewSonic®.
Limitation of implied warranties: There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
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Exclusion of damages: ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for: 1. Damage to other property caused by any defects in the product, damages based
upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages. 2. Any other damages, whether incidental, consequential or otherwise. 3. Any claim against the customer by any other party.
Effect of state law: This warranty gives you specific legal rights, and you may also have other rights which vary from local authority. Some local governments do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada: For warranty information and service on ViewSonic® products sold outside of the U.S.A. and Canada, contact ViewSonic® or your local ViewSonic® dealer. The warranty period for this product in mainland China (Hong Kong, Macao, and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card. For users in Europe and Russia, full details of warranty provided can be found at: http://www.viewsonic.com/eu/ under “Support/Warranty Information”.
Projector Warranty Term Template In UG VSC_TEMP_2005
92

Mexico Limited Warranty
ViewSonic® Projector
What the warranty covers: ViewSonic® warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic® will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective: 3 years for all parts excluding the lamp, 3 years for labor, 1 year for the original lamp from the date of the first consumer purchase. Lamp warranty subject to terms and conditions, verification and approval. Applies to manufacturer’s installed lamp only. All accessory lamps purchased separately are warranted for 90 days.
Who the warranty protects: This warranty is valid only for the first consumer purchaser.
What the warranty excludes and does not cover: 1. Any product on which the serial number has been defaced, modified or removed. 2. Damage, deterioration, or malfunction resulting from:
Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
Any damage of the product due to shipment. Causes external to the product, such as electrical power fluctuations or
failure. Use of supplies or parts not meeting ViewSonic®’s specifications. Normal wear and tear. Any other cause which does not relate to a product defect. 3. Any product exhibiting a condition commonly known as “image burn- in” which results when a static image is displayed on the product for an extended period of time. 4. Removal, installation, insurance, and set-up service charges.
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How to get service:
For information about receiving service under warranty, contact ViewSonic® Customer Support (Please refer to the attached “Customer Service” page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.

For Your Records
Product Name: Document Number: Purchase Date: If so, what date does warranty expire?

Model Number: Serial Number: Extended Warranty Purchase?

(Y/N)

1. To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
2. Take or ship the product, in the original container packaging, to an authorized ViewSonic® service center.
3. Round trip transportation costs for in-warranty products will be paid by ViewSonic®.

Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.

Exclusion of damages: ViewSonic®’s liability is limited to the cost of repair or replacement of the product. ViewSonic® shall not be liable for:
1. Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
2. Any other damages, whether incidental, consequential or otherwise.
3. Any claim against the customer by any other party.
4. Repair or attempted repair by anyone not authorized by ViewSonic®.

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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:
Distribuciones y Servicios Computacionales SA de CV. Calle Juarez 284 local 2 Col. Bugambilias C.P: 83140 Tel: 01-66-22-14-9005 E-Mail: disc2@hmo.megared.net.mx

Villahermosa:
Compumantenimietnos Garantizados, S.A. de C.V. AV. GREGORIO MENDEZ #1504 COL, FLORIDA C.P. 86040 Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09 E-Mail: compumantenimientos@prodigy.net.mx

Puebla, Pue. (Matriz):
RENTA Y DATOS, S.A. DE C.V. Domicilio: 29 SUR 721 COL. LA PAZ 72160 PUEBLA, PUE. Tel: 01(52).222.891.55.77 CON 10 LINEAS E-Mail: datos@puebla.megared.net.mx

Veracruz, Ver.:
CONEXION Y DESARROLLO, S.A DE C.V. Av. Americas # 419 ENTRE PINZÓN Y ALVARADO Fracc. Reforma C.P. 91919 Tel: 01-22-91-00-31-67 E-Mail: gacosta@qplus.com.mx

Chihuahua:
Soluciones Globales en Computación C. Magisterio # 3321 Col. Magisterial Chihuahua, Chih. Tel: 4136954 E-Mail: Cefeo@soluglobales.com

Cuernavaca:
Compusupport de Cuernavaca SA de CV Francisco Leyva # 178 Col. Miguel Hidalgo C.P. 62040, Cuernavaca Morelos Tel: 01 777 3180579 / 01 777 3124014 E-Mail: aquevedo@compusupportcva.com

Distrito Federal:
QPLUS, S.A. de C.V. Av. Coyoacán 931 Col. Del Valle 03100, México, D.F. Tel: 01(52)55-50-00-27-35 E-Mail : gacosta@qplus.com.mx

Guadalajara, Jal.:
SERVICRECE, S.A. de C.V. Av. Niños Héroes # 2281 Col. Arcos Sur, Sector Juárez 44170, Guadalajara, Jalisco Tel: 01(52)33-36-15-15-43 E-Mail: mmiranda@servicrece.com

Guerrero Acapulco:
GS Computación (Grupo Sesicomp) Progreso #6-A, Colo Centro 39300 Acapulco, Guerrero Tel: 744-48-32627

Monterrey:
Global Product Services Mar Caribe # 1987, Esquina con Golfo Pérsico Fracc. Bernardo Reyes, CP 64280 Monterrey N.L. México Tel: 8129-5103 E-Mail: aydeem@gps1.com.mx

MERIDA:
ELECTROSER Av Reforma No. 403Gx39 y 41 Mérida, Yucatán, México CP97000 Tel: (52) 999-925-1916 E-Mail: rrrb@sureste.com

Oaxaca, Oax.:
CENTRO DE DISTRIBUCION Y SERVICIO, S.A. de C.V. Murguía # 708 P.A., Col. Centro, 68000, Oaxaca Tel: 01(52)95-15-15-22-22 Fax: 01(52)95-15-13-67-00 E-Mail. gpotai2001@hotmail.com

Tijuana:
STD Av Ferrocarril Sonora #3780 L-C Col 20 de Noviembr Tijuana, Mexico

FOR USA SUPPORT:
ViewSonic® Corporation 381 Brea Canyon Road, Walnut, CA. 91789 USA Tel: 800-688-6688 E-Mail: http://www.viewsonic.com

Projector Mexico Warranty Term Template In UG VSC_TEMP_2006

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References

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