HOMPANY 2024 Cordless Vacuum Cleaner User Manual

HOMPANY 2024 Cordless Vacuum Cleaner

Product Information

Specifications:

• Warranty: 2-Year Limited Warranty
• Intended Use : Private household purposes
• Warranty Coverage: Labor and parts for defects in material and workmanship
• Warranty Validity: Only for purchases from authorized retailers in the country of sale

Product Usage Instructions

Important Safety Warning:

Read all instructions before using the COMPANY machine to avoid risks.

Precautions When Using:

Follow safety guidelines provided in the instruction manual.

Notes on the Battery Pack:

Ensure the battery pack is correctly installed and used according to the manual.

Notes on Charging:

Charge the machine as per the recommended charging instructions to maintain battery life.

Storage and Maintenance Precautions:

Properly store and maintain the machine when not in use to prolong its lifespan.

How to Claim under Warranty:

1. Keep proof of purchase with the purchase date and order number.
2. Contact HOMPANY or its authorized agency for warranty claims.
3. Defective parts replaced become the property of HOMPANY.
4. Service under warranty does not extend the warranty period.

Contact Information:

If you have any questions or issues, contact COMPANY Customer Service:

• Email (EN): support@hompany.top
• Email (EU): service@hompany.top

Activate Your Warranty:

Scan the QR code provided in the manual to activate your 2-Year Limited Warranty.

FAQ

• Q: What is covered under the warranty?
  • A: The warranty covers original defects in material and workmanship for 2 years when used for private household purposes following the instruction manual guidelines.
• Q: How can I claim under the warranty?
  • A : Keep your proof of purchase and contact HOMPANY or its authorized agency with the purchase receipt showing the date and order number.

IMPORTANT SAFETY WARNING

ATTENTION: Before using this machine, please read all instructions in the manual and cautionary markings on the machine carefully.

Precautions When Using

Notes on the Battery Pack

1. This HOMPANY machine is not intended for use by persons (including children) with reduced physical, sensory or reasoning capabilities, or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the machine by a person responsible for their safety.

2. Use only as described in this HOMPANY Operating Manual. If the machine is not working as it should if it has received a sharp blow if it has been dropped, damaged, left outdoors, or dropped into water, do not use it and contact the HOMPANY Support Team.

3. Suitable for dry locations ONLY. Do not install, charge or use this machine outdoors, in a bathroom or within 10 feet (3 meters) of a pool. Do not use on wet surfaces and do not expose to moisture, rain or snow.

4. When using this machine, please keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts. Do not point the hose, aluminum alloy tube or other accessories at your eyes or ears or put them in your mouth.

5. Do not use to pick up hard objects, such as glass slag, needles, nails, etc.

6. Do not touch the charger with wet hands to avoid electric shock.

7. Use only HOMPANY-recommended accessories and replacement parts.

8. Do not use without the dust cup and filter(s) in place.

9. When removing or replacing a motorized brush bar, be careful not to pull the power button until
   the cleaner head has been reassembled.

10. Do not water or spill liquid onto the vacuum cleaner. If that happens, it will increase the risk of electric shock.

11. Use extra care when cleaning on stairs.

12. Please do not use the vacuum cleaner to suck the detergent, kerosene, soot, wet dust, water, sewage, matches and other items.

13. Please do not use a vacuum cleaner to suck up small particles such as cement, gypsum powder, wall powder, or large objects such as toy paper balls, otherwise, it will cause the vacuum cleaner to block and the motor to burn out.

Notes on the Battery Pack

1. Do not throw the battery pack away, and it should be safely disposed of in accordance with local regulations.
2. Do not use a battery pack or machine that is damaged or modified. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
3. Do not incinerate batteries or expose to high temperatures, as they may explode.
4. The battery is a sealed unit and under normal circumstances poses no safety concerns. In the unlikely event that liquid leaks from the battery, do not touch the liquid as it may cause irritation or burns, and observe the following precautions：
   • Skin contact – can cause irritation. Wash with soap and water.
   • Inhalation – can cause respiratory irritation. Expose to fresh air and seek medical advice.
   • Eye contact – can cause irritation. Immediately flush eyes thoroughly with water for at least 15 minutes. Seek medical attention.
   • Disposal – wear gloves to handle the battery and dispose of it immediately, following local ordinances or regulations.
5. When the battery pack is not in use, keep it away from paper clips, coins, keys, nails, screws or other small metal objects that could make a connection from one terminal to another.

Notes on Charging

1. Before use, check the charger cord for signs of damage or aging. A damaged or entangled charger cord increases the risk of fire and electric shock.
2. Never modify the charger in any way.
3. The charger has been designed for a specific voltage. Always check that the mains voltage is the same as that stated on the rating plate.
4. Unplug the charger when not in use for extended periods.
5. When your vacuum cleaner is fully charged and needs to be cleaned or repaired, please unplug the charger in time and do not pull the power cord directly.
6. Do not pull the cord to disconnect from a socket, grasp the plug and pull to disconnect.
7. Don’t wrap the cod around the charger when storing.
8. Please fully recharge the battery, when first used or used after a long time of storage. If the product is not used for a long time, please make sure the battery is recharged and used each three months at least.
9. If smoke or fire occurs during charging, unplug the charger immediately, and use a fire extinguisher to put out the fire . Do not use water to extinguish the fire, it will increase the risk of electric shock.
10. Follow all charging instructions and do not charge the battery pack or the machine outside of the temperature range specified in the instructions. Charging improperly or at a temperature outside of the specified range may damage the battery and increase the risk of fire.To ensure maximum battery life, COMPANY recommends the following：
    • When not in use the machine should be stored at room temperature. Recommended range: 64°F (18°C) to 82°F (28°C).
    • The ambient temperature range for operation and charging should be 50°F (8°C) to 86°F (35°C).

Storage and Maintenance Precautions

1. Please store the product under cool and dry environment. Please avoid long-time sunshine on the product.
2. The charger must be removed from the socket before removing the battery, cleaning or maintaining the appliance.
3. Please use dry cloth to clean the vacuum cleaner. Please do not use gas or liquid that can make the surface cracked or color faded.
4. Do not apply any fragrance or scented product to the filter(s) of this machine. The chemicals in such products are known to be flammable and can cause the machine to catch fire.
5. Do not carry out any maintenance other than that shown in this manual, or advised by the HOMPANY Support Team.
6. Do not disassemble the machine as incorrect reassembly may result in an electric shock or fire. Contact the HOMPANY Support Team when a service or repair is required.

SAVE THESE INSTRUCTIONS

PACKAGE CONTENT

Please check and confirm the accessories and parts according to the following sheet before using.

If you have any questions, please email to support@hompany.top

OVERVIEW & ACCESSORIES

Overview

Digital Display Screen

Accessories

• in 1 Upholstery Brush
  • Brush retractable design can help you remove dust and hair from both upholstered furniture and hard surface furniture.
• Long Crevice Nozzle
  • Remove dust on hard-to-reach areas like windows, bed feet, gaps between tables and chairs, etc.

• Hair Cleaning Tool
  • Remove hair, rubbish, and micro dust on the brush shaft to keep the brush head clean.
• Wall Mount Plate
  • Hold the vacuum on the wall-mount plate for easy storage and battery charging.
• 2 in 1 Roller Brush
  • Remove dust, debris, and hair from hard floors, carpets and velvet.

ASSEMBLING & WALL MOUNTING

Product Assembling

Install the Battery Pack

Install the Extension Tube

Install Desired Cleaning Accessory

Wall-Mount Plate

The vacuum cleaner cannot stand on its own. Fix the wall-mount plate to the wall securely with the screws provided by HOMPANY.

WARNING

• Please make sure there is no gas, water or electrical cables and wires behind the mounting area.
• To avoid the dock dropping down, please make sure it must be installed firmly.

HOW TO USE

Before use, make sure that

• The battery is fully charged, and fixed in place.
• The dust cup and filters are cleaned, dried, and fixed in place.

Start to Work

Press the switch button, the appliance will start to work. Press the button again to shut down the appliance.

If you have any questions, please email to support@hompany.top

Select Cleaning Mode

• Boot into”MID” Mode
• Touch the”UP” Key Set to”MAX” Mode
• Touch the”UP” Key Again Switch to”MIN” Mode

CHARGING METHODS

Charging Methods

1. Remove the Battery Pack and Charge it Separately
2. Connect the Main Body to the Charge
3. Hang on the Wall Mount to Charge

Battery Indicator

Charging Indicator

• The battery indicator light will flash blue when being charged and turn blue when the battery is fully charged.

• The number represents the remaining power.
• When charging, the power indicator on the display changes with the battery power, and the battery icon continues to flash.
• When fully charged, the battery indicator on the display goes out, and the battery icon stops flashing and remains green.

Low Battery Level Indicator

• When the battery level is under 15%, the battery indicator on the screen will start to flash in red.
• The vacuum cleaner should be charged as soon as possible.
• When the battery power is less than 30%, the battery indicator on the screen flashes red for 30 seconds after the vacuum cleaner is turned off and then goes out. The vacuum cleaner should be charged as soon as possible.

Abnormal Indicator

• When the brush roller is blocked, the LED light on the electric floor brush goes out, and the red brush roller indicator blinks for 6 seconds and then goes out.
• When the host is blocked, the red cup full reminder flashes for 30 seconds and then goes out..
• When using an adapter not provided by HOMPANY, the battery indicator and battery icon will turn red, blinking for 60 seconds and then go out.

MAINTENANCE

Please clean it regularly to prolong the service life of the vacuum cleaner.

Main Body Cleaning

• Turn off the power before cleaning the body.
• Please use a neutral detergent, and wipe the body with a half-wet cloth.
• Please avoid sun exposure and store in a cool and dry place

Dust Cup Cleaning

Empty the Dust Cup

• Press the dust cup release button to empty the dust.
• When using if the garbage in the dust cun exceeds MAX line please empty it in time

Clean the Dust Cup

Press the dust cup release button to remove the dust cup, take out the sponge, HEPA filter and the stainless steel filter in turn.

Filter Cleaning

Note : Wash the filters with cold water at least once every month.

• Filter sponge and HEPA filter can be rinsed with water to remove dust.
• Please ensure the filters are completely dry before reassembly.

Brush Roller Cleaning

Note : After long periods of use, the bristle may be jammed by hair or similar build-up. It’s recommended to clean the brush roller periodically to ensure efficient operation and maintain suction.

• Remove the brush roller, gently clean the motored brush window and suction mouth.

• Remove the debris wrapped around the roller with the HOMPANY Hair Cleaning Tool, then flush with water.

• Insert the brush roller into the motored brush window,push down the cover until it securely in place. (Please make sure the brush roller is completely dry before using.)

SPECIFICATION

TROUBLESHOOTING

Contact us- We will get back to you within 1 business day

• EN: support@hompany.top
• EU : service@hompany.top

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