beko BM3WT4941IA Washing Machine User Manual
- June 2, 2024
- Beko
Table of Contents
BM3WT4941IA Washing Machine
Product Information
Specifications
- Model: BM3WT4941IA
- Date: 06/02/2024
- Hot surface warning: Yes
- Recyclable materials: Yes
Product Usage Instructions
1. Safety Instructions
Before using the washing machine, please read and understand the
safety instructions provided in the user manual.
1.1 Intended Use
Ensure the washing machine is used only for its intended purpose
of washing laundry.
1.2 Safety of Children, Vulnerable Persons, and Pets
Keep children, vulnerable persons, and pets away from the
washing machine during operation.
2. Important Instructions for Environment
Follow the guidelines in the user manual to ensure compliance
with environmental regulations.
3. Technical Specifications
The technical specifications of the washing machine include
model number, date, hot surface warning, and recyclable
materials.
Frequently Asked Questions (FAQ)
Q: How do I clean the detergent drawer?
A: To clean the detergent drawer, follow the steps outlined in
section 7.1 of the user manual. Ensure to regularly clean the
drawer to prevent buildup.
Washing Machine
User Manual
BM3WT4941IA
2820531922/ EN/ / 06/02/2024 11:40
Please read this user manual first!
Dear Customer, Thank you for choosing Beko product. We hope that you get the
best results from your product which has been manufactured with high quality
and state-of-the-art technology. Therefore, please read this entire user
manual and all other accompanying documents carefully before using the
product. Follow all warnings and information in the user manual. Thus, you
protect yourself and your product against possible dangers. Keep the user
manual. If you hand over the product to someone else, provide the user manual
as well. Warranty terms, usage and troubleshooting methods of your product are
in user guide. Symbols and Definitions The following symbols are used in the
user guide:
Danger that could result in death or injury. Important information or useful
hints about usage. Read the user manual. Recyclable materials.
Hot surface warning. WARNING Danger that may result in property damage to the
product or its environment.
EN / 2
Table of Contents
1 Safety Instructions…………………… 4
1.1 Intended Use……………………………. 4
1.2 Safety of Children, Vulnerable
4
Persons and Pets ……………………..
1.3 Electrical Safety……………………….. 5
1.4 Handling Safety ……………………….. 6
1.5 Installation Safety…………………….. 6
1.6 Operational Safety……………………. 8
1.7 Maintenance and Cleaning Safety 9
2 Important Instructions for Envir- 10 onment …………………………………….
2.1 Compliance with WEEE Directive . 10 2.2 Package Information………………… 10 3 Technical Specifications ………….. 11
4 Installation ………………………………. 12
4.1 Appropriate Installation Location. 12 4.2 Assembly of Bottom Panel Cov- 12
ers…………………………………………… 4.3 Removing Transportation Safety 13
Bolts ……………………………………….. 4.4 Connecting to Water Supply ……… 13 4.5 Connecting
the Drain Hose to the 14
Drain ……………………………………….. 4.6 Adjusting the Stands ………………… 14 4.7 Electrical
Connection ……………….. 14 4.8 Start Up …………………………………… 15
5 Preliminary Preparation …………… 15
5.1 Sorting the Laundry ………………….. 15 5.2 Preparing Laundry for Washing…. 16
5.3 Tips for Energy and Water Saving 16 5.4 Loading the Laundry…………………. 16 5.5
Correct Load Capacity ……………… 16 5.6 Using Detergent and Softener …… 17 5.7
Tips for Efficient Washing ………… 19 5.8 Displayed Programme Duration … 19
6 Operating the Product……………… 20
6.1 Control Panel …………………………… 20 6.2 Symbols on the Display…………….. 21 6.3
Programme and Consumption 22
Table……………………………………….. 6.4 Programme Selection ………………. 24 6.5 Programmes
……………………………. 24 6.6 Temperature Selection……………… 26 6.7 Spin Speed Selection
……………….. 26
6.8 Auxiliary Function Selection………. 27 6.8.1 Auxiliary Functions………………… 27
6.8.2 Functions/Programmes Selec- 28
ted by Pressing the Function Keys for 3 Seconds ……………….. 6.9 End Time
…………………………………. 29 6.10 Starting the Programme……………. 30 6.11 Loading Door
Lock……………………. 30 6.12 Changing the Selections After 31 Programme has Started
……………. 6.13 Cancelling the Programme ……….. 31 6.14 End of Programme…………………….
31
7 Maintenance and Cleaning……….. 32
7.1 Cleaning the Detergent Drawer ….. 32 7.2 Cleaning the Loading Door and 32
the Drum………………………………….. 7.3 Cleaning the Body and Control 32
Panel ……………………………………….. 7.4 Cleaning the Water Intake Filters.. 32 7.5
Draining Remaining Water and 33
Cleaning the Pump Filter ……………
8 Troubleshooting ………………………. 34
9 DISCLAIMER / WARNING …………. 38
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1 Safety Instructions
This section includes the safety instructions necessary to prevent the risk of
personal injury or material damage.
Our company shall not be held responsible for damages that may occur if these
instructions are not observed. · Installation and repair opera-
tions shall always be performed by Authorised Service. · Use original spare
parts and accessories only. · Do not repair or replace any component of the
product unless it is clearly specified in the user manual. · Do not modify the
product.
· This appliance is intended to be used in household and similar applications.
For example;
Personnel kitchens of stores, offices and other work environments;
Ranches,
By customers of hotels, motels and other accommodation facilities,
Bed and breakfasts, hostellike environments,
Common areas of apartment blocks or laundries.
1.2 Safety of Children, Vulnerable Persons and Pets
1.1 Intended Use
· This product may be used by
· The product’s bench life is 10 years. During this period, original spare
parts will be available to operate the appliance properly.
· This product has been designed for domestic use. It is not for commercial
purposes or it should not be used out of its intended use.
· The product must only be used for washing and rinsing of laundry that are
marked accordingly
children aged 8 years and older and persons with underdeveloped physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a the product safe way and the hazards involved. · Children under the age of 3 should be kept away unless continuously supervised. · Electrical products are dangerous for children and pets. Chil-
dren or pets should not play
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with, climb on top or inside the product. Check inside the product before use.
· Use child lock to prevent children from intervening with the product. · Do
not forget to close the loading door when leaving the room where the product
is located. Children and pets may get locked inside and drown. · Children
should not perform cleaning and user maintenance works without an adult’s
supervision. · Keep the packaging materials away from children. Risk of injury
and suffocation. · Keep all detergents and additives used for the product away
from children’s reach. · Cut the power cable and break and deactivate the
locking mechanism of the loading door before disposing of the product for
children’s safety.
1.3 Electrical Safety
· Product should be unplugged during installation, maintenance, cleaning and
repair procedures. Unplug the product or turn off the fuse.
· Damaged power cables should be replaced by the authorised service in order
to prevent possible danger.
· Do not tuck the power cord under the product or to the rear of the product.
Do not put heavy items on the power cord. Do not over bend, crush and touch
the power cable to sources of heat.
· Only use the original cable. Do not use cut or damaged cables.
· Do not use an extension cord, multi-plug or adaptor to operate your product.
· Extension cords, multi-socket outlets, adapters or portable power supplies
can overheat and cause a fire. Make sure not to place power sockets and
portable power supplies near or behind the product.
· The plug shall be easily accessible. If this is not possible, a mechanism
that meets the electrical legislation and that disconnects all terminals from
the mains (fuse, switch, main switch, etc.) shall be available on the
electrical installation.
· Do not touch the plug with wet hands.
· When unplugging the appliance, don’t hold the power cord, but the plug.
· Make sure the plug is not wet, dirty or dusty.
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· Never connect your product to electricity saving devices. Such systems are
harmful to the product.
1.4 Handling Safety
· Unplug the product before moving, remove the water outlet and water main
connections. Drain any water left inside the product.
· This product is heavy, do not handle it by yourself. It may cause injuries
if your product falls on you. Do not hit and drop the product while carrying.
· Do not hold parts such as the laundry loading door to lift and move the
product. The upper tray should be tightly fixed for moving.
· Carry the product in an upright position. If it cannot be carried upright,
tilt it to the right side in frontal view.
· Make sure that the hoses as well as the power cable are not folded, pinched
or crushed after the product is fitted into its place after installation or
cleaning procedures.
1.5 Installation Safety
· Check the information on the manual and installation instructions to prepare
the
product for installation and make sure the electrical mains, clean water mains and water outlet are suitable. If not, call a qualified electrician and plumber to have them make the necessary arrangements. These operations are the responsibility of the customer. · Prior to commencing the installation, be sure to switch off the fuse to deactivate the power supply for the line to which the product will be connected. · This product is intended for use at altitudes not exceeding 2000 meters above sea level. · Check for any damage on the product before installing it. Do not have the product installed if it is damaged. · Always wear personal protective equipment (gloves, etc.) during product installation, maintenance and repair. There is a risk of injury. · Injuries may occur if hands are put into uncovered slots. Close the holes of the transportation safety bolts with plastic plugs. · Do not install or leave the product at locations where it may be exposed to external environment conditions.
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· Do not install the product at locations where the temperature drops below 0
ºC.
· Do not place the product on a carpet or similar surface. It would create
fire hazard since it cannot receive air from underneath.
· Place the product on a level and hard surface and balance with the
adjustable legs.
· Connect the product to a grounding plug protected by a fuse suitable to the
current values on the type label. Make sure the grounding is carried out by an
expert electrician. Do not use the product without suitable grounding to
local/national regulations.
· Plug the product in a socket with voltage and frequency values suitable to
those indicated on the type label.
· Do not plug the product to loose, broken, dirty, greasy sockets or sockets
that has come out their seats or sockets with a risk of water contact.
· Use the new hose set provided with the product. Do not re-use old hose sets.
Do not make additions to the hoses.
· Connect the water inlet hose directly to the water tap. The pressure from
the tap should
be minimum 0.1 MPa (1 bar) and maximum 1MPa (10 bars). 10 to 80 litres of water should be running from the tap in a minute in order for the product to function properly. If the water pressure is above 1 MPa (10 Bars), a pressure- reducing valve should be fitted. The maximum allowed temperature is 25°C. · Fit the end of the water discharge hose to the dirty water discharge drain, the sink or the bathtub. · Place the power cable and hoses in locations without risk of tripping. · Do not install the product behind a door, a sliding door or at another location that will prevent the door from opening completely. · If a drier is to be placed on the product, fix with a suitable connection apparatus obtained from the authorised service. · There is a risk of contact with electrical pieces when the upper trays is removed. Do not dismantle the upper tray of the product. · Place the product at least 1 cm away from the edges of furniture.
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1.6 Operational Safety
· When you are using the appliances, use only detergents, softeners and
supplements suitable for washing machines.
· Do not use chemical solvents on the product. These materials contain an
explosion risk.
· Do not operate defective or damaged products. Unplug the product (or turn
off the fuse it is connected to), turn off the water tap and call an
authorised service.
· Do not place sources of ignition (burning candle, cigarettes, etc.) or
sources of heat (irons, furnaces, ovens, etc.) on top of or near the product.
Do not put inflammable/explosive materials near the product.
· Do not get on the product. · Unplug the product and turn
off the tap if you will not be using the product for long periods. ·
Detergent/maintenance materials may splash out of the detergent drawer if it
is opened while the machine is working Contact of the detergent with your skin
and eyes is dangerous.
· Make sure pets do not climb inside the product. Check inside the product
before use.
· Do not force open the locked loading door. The door will open once the
washing is completed. If the door does not open, use the solutions for
“loading door does not open” error in the Troubleshooting section.
· Do not wash elements contaminated with gasoline, kerosene, benzene,
reducers, alcohol or other inflammable or explosive materials and industrial
chemicals.
· Do not directly use dry cleaning detergent and do not wash, rinse or spin
laundry contaminated with dry cleaning detergent.
· Do not place your hands into the rotating drum. Wait until the drum no
longer rotates.
· If washing laundry at high temperatures, the discharged washing water would
burn your skin if in contact with your skin, for ex. when the draining hose is
connected to the tap. Do not touch the discharge water.
· Take the following precautions to prevent formation of biofilm and
malodours:
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Make sure the room where the washing machine is placed is well ventilated.
Wipe the door gasket and loading door glass with a dry and clean cloth at
the end of the programme.
· The glass of the loading door will heat up when washing at high
temperatures. Therefore, do not touch the loading door glass while washing,
especially children.
· Before disposing of worn out and no longer usable items:
1. Unplug the power plug and remove it from the socket.
2. Cut the power cable and disconnect it with the plug from the appliance.
3. Break the locking mechanism of the loading door to render it inoperable.
4. Do not allow children to play with the outdated product.
1.7 Maintenance and Cleaning Safety
· Before cleaning or servicing the washing machine, unplug it or cut the power
at the fuse.
· If you need to move the product for cleaning, do not pull on the cover. The
cover can break and cause injury!
· Do not put hands, feet and metal objects under or behind your product. This
can cause jams, and any sharp edge can cause personal injury.
· Use a clean, dry cloth to wipe foreign material or dust from the plug ends.
When cleaning the plug, do not use a wet or damp cloth. Otherwise, there is a
risk of fire or electric shock.
· Do not wash the product with pressure washers, by spraying vapour, water or
pouring water. There is a risk of electrocution.
· Do not use sharp or abrasive tools to clean the product. Do not use
household cleaners, soap, detergent, gas, gasoline, thinner, alcohol, varnish,
etc. while cleaning.
· Cleaning agents containing solvents might reek poisonous fumes( for ex.
cleaning solvent. Do not use cleaning products containing solvents.
· There may be detergent residues in the detergent drawer when you open it for
cleaning.
· Do not dismantle the filter of the discharge pump while the product is
running.
· The temperature in the machine may rise up to 90ºC. Clean the filter after
the water
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in the machine cools down in order to avoid risk of getting burnt.
2 Important Instructions for Environment
2.1 Compliance with WEEE Directive
This product complies with EU WEEE Directive (2012/19/EU). This product bears
a classification symbol for waste electrical and electronic equipment (WEEE).
This product has been manufactured with high quality parts and materials which
can be reused and are suitable for recycling. Do not dispose of the waste
product with normal domestic and other wastes at the end of its service life.
Take it to the collection center for the recycling of electrical and
electronic equipment. Please consult your local authorities to learn about
these collection centers.
Compliance with RoHS Directive: The product you have purchased complies with
EU RoHS Directive (2011/65/EU). It does not contain harmful and prohibited
materials specified in the Directive.
2.2 Package Information Packaging materials of the product are manufactured
from recyclable materials in accordance with our National Environment
Regulations. Do not dispose of the packaging materials together with the
domestic or other wastes. Take them to the packaging material collection
points designated by the local authorities.
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3 Technical Specifications
Manufacturer’s name or commercial brand
Model name
Rated Capacity (kg) Maximum spin speed (cycle/min) Built-In Height (cm) Width
(cm) Depth (cm) Single Water inlet / Double Water inlet Rated voltage / Rated
frequency in hertz (V/Hz) Rated current (A) Rated power (W) Main model code
Beko BM3WT4941IA 457100007500
9 1400 No 84,5
60 54,6 + / 230 V / 50Hz 10 2200 1320
The model information as stored in the product database can be reached by
entering following website and searching for your model identifier (*) found
on energy label. https://eprel.ec.europa.eu/
EN / 11
4 Installation
Please read the “Safety Instructions” section first!
Your washing machine automatically detects the amount of laundry placed inside
when selecting a program. While installing the product, before the first use,
calibration should be done to ensure that the laundry amount is detected in
the most accurate way. To do this, select the Drum Cleaning program and
cancel the spin function. Start the program without laundry. Wait for the
program to finish, which will take about 15 minutes. The program name may
vary depending on the model. For the appropriate program selection, review the
program descriptions section.
· Please contact the nearest Authorised Service for the installation of the
appliance.
· Make sure that the installation and electrical connections of the product
are performed by authorised service agent. Manufacturer shall not be held
responsible for damages caused by operations performed by unauthorised
persons.
· Preparation of the location and electrical, tap water and waste water
installations at the place of installation is under customer’s responsibility.
· Make sure that the water inlet and discharge hoses as well as the power
cable are not folded, pinched or crushed while pushing the product into its
place after installation or cleaning procedures.
· Prior to installation, visually check if the product has any defects on it.
Do not have the product installed if it is damaged. Damaged products cause
risks for your safety.
4.1 Appropriate Installation Location
· Place the product on a hard and level floor. Do not place it onto a carpet
with high pile or other similar surfaces. Placing on an improper floor shall
cause noise and vibration problems.
· Total weight of the washing machine and the dryer -with full load- when they
are placed on top of each other reaches to approx. 180 kilograms. Place the
product on a solid and flat floor that has sufficient load carrying capacity.
· Do not place the product on the power cable.
· Do not install the product at places where temperature may fall below 0 ºC.
Freezing might damage your product.
· Leave a minimum space of 1 cm between the product and the furniture.
· If you will install the product on a surface with steps, never place it
close to the edge.
· Do not place the product on any platform. · Do not place heat sources such
as
cooker, irons, ovens, heater etc. on the appliance and do not use them on the
product.
4.2 Assembly of Bottom Panel Covers
With some models, the base parts of the products are completely closed. These
products do not have plugs and covers.
· In order to increase the sound comfort of the product, attach cover A after
removing the package foam.
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Cover A
3. Attach the plastic covers supplied in the User Manual bag into the holes on the rear panel.
Tilt the machine back slightly. Rest the tabs of Cover A against the lower
panel. Complete the assembly by rotating the cover. · Cover B and the Cap are
optional. If avail-
able, attach cover B and the Cap. Cover B
Rest the tabs of Cover B against the lower panel. Complete the assembly by
rotating the cover. Cap
Insert the cap by pushing it with your finger. 4.3 Removing Transportation
Safety
Bolts 1. Loosen all transportation safety bolts
with an appropriate wrench until they turn freely. 2. Bend the inner part by
pressing it at the grip areas and pull the part out.
NOTICE Remove the transportation safety bolts before operating the product.
Otherwise, the product will get damaged.
NOTICE Keep the transportation safety bolts in a safe place to reuse when the
product needs to be moved again in the future. Install the transportation
safety bolts in reverse order of the disassembly procedure. Never move the
product without the transportation safety bolts properly fixed in place.
4.4 Connecting to Water Supply
NOTICE Models with a single water inlet shall not be connected to the hot
water tap. In such a case the laundry will get damaged or the product will
switch to protection mode and will not operate. Do not use old or used water
inlet hoses on a new product. It may cause water leakage from your machine and
stain your laundry.
1. Tighten all hose nuts by hand. Never use a tool when tightening the nuts.
2. Open the taps completely after making the hose connection to check for
water leaks at the connection points. If any leak occurs, turn off the tap and
remove the nut. Check the gasket and tighten the nut carefully again. In order
to pre-
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vent the water leaks and resultant damages, keep the taps closed when you do
not use the product.
4.5 Connecting the Drain Hose to the Drain
1. Attach the end of the drain hose directly to waste water drain, washbasin
or bathtub.
Your house will be flooded if the water draining hose is dislocated during
water draining. There is also a risk of burning due to the high washing
temperatures. In order to prevent such situations and make sure that the
product performs water intake and drain processes without any problem, fix the
drain hose securely. 2. Connect the drain hose to a minimum height of 40 cm
and a maximum height of 100 cm. 3. Installing the water draining hose at
ground level or close to the floor (40 cm below) and then raising it makes
water discharge difficult and the laundry may come out extremely wet. Thus,
follow the heights provided in the figure.
of the hose into the waste water or do not insert it into the drain for more
than 15 cm. If it is too long, cut it short.
5. The end of the hose should not be bent, it should not be stepped on and
the hose must not be pinched between the drain and the product. Otherwise,
water discharge issues may emerge.
6. If the length of the hose is too short, use it by adding an original
extension hose. The overall length of the hose shall not be longer than 3.2 m.
To prevent water leaks, always secure the connection between the extension
hose and the draining hose of the product with a suitable clamp so that it
does not come off and cause leaks.
4.6 Adjusting the Stands
WARNING In order to ensure that the product operates more silently and
vibration-free, it must stand level and balanced on its feet. Ensure that the
product is balanced by adjusting the feet. Otherwise, the product may move
from its place and cause crushing, noise and vibration problems. To avoid
damaging the lock nuts, do not use any tools to loosen the nuts.
1. Loosen the lock nuts on the feet by hand.
2. Adjust the feet until the product stands level and balanced.
3. Tighten all lock nuts again by hand.
4. To prevent the waste water to go back into the product again and to ensure easy drainage, do not immerse the end
4.7 Electrical Connection
Connect the product to a grounded outlet protected by a 13 A fuse. Our company
shall not be responsible for the damages
EN / 14
that shall be incurred due to using the product without grounding according to
local regulations. · Connection must comply with national
regulations. · The electrical connection cable infra-
structure of the product must be adequate and suitable for product
requirements. It is recommended to use a Ground Fault Circuit Breaker (GFCI).
· Power cable plug must be within easy reach after installation. · If the
current supply to the fuse or breaker in the house is less than 13 Amps, have
a qualified electrician install a 13 amp supply. · The voltage specified in
the “Technical specifications” section must be equal to your mains voltage. ·
Do not make connections via extension cables or multi-plugs. Overheating and
burning may occur due to the connecting cable.
Damaged power cables should be replaced by the authorised service in order to
prevent possible danger.
Important Fitting a different plug: As the colours of the wires in the mains
lead of this appliance may not correspond with the coloured markings
identifying the terminals on your plug, proceed as follows:
1. Connect the green – yellow or green (earth) wire to the terminal in the
plug marked E’ or with the symbol f or coloured green and yellow or green. 2\. Connect the blue (neutral) wire to the terminal in the plug markedN’ or
coloured black.
5 Preliminary Preparation
Please read the “Safety Instructions” section first!
3. Connect the brown (live) wire to the terminal in the plug marked `L’ or
coloured red.
With the alternative plugs a 13 A fuse must be fitted either in the plug or
adaptor or in the main fuse box. If in doubt contact a qualified electrician.
4.8 Start Up Before starting to use the product make sure that the
preparations described in section “Environmental instructions” and
“Installation”. To prepare the product for washing laundry, perform first
operation in Drum Cleaning programme. If this programme is not available in
your product, apply the method which is described in section “Cleaning the
loading door and the drum”.
Some water has remained in the product due to the quality control processes in
the production. It is not harmful for the product.
5.1 Sorting the Laundry · Sort laundry according to type of fabric,
colour, and degree of soiling and allowable water temperature.
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· Always observe the instructions given on the garment care labels.
5.2 Preparing Laundry for Washing
· Laundry items with metal attachments such as, underwiring, belt buckles or
metal buttons will damage the product. Remove the metal pieces or wash such
clothes by putting them in a laundry bag or pillow case.
· Take out all substances in the pockets such as coins, pens and paper clips,
and turn pockets inside out and brush. Such objects may damage the product or
cause noise problem.
· Put small size clothes such as infant’s socks and nylon stockings in a
laundry bag or pillow case.
· Place curtains in without compressing them. Remove curtain attachment items.
Curtain attachment items may cause pulling and tearing on the curtain.
· Fasten zippers, sew loose buttons and mend rips and tears.
· Wash “Machine washable” or “Hand washable” labelled products only with an
appropriate programme.
· Do not wash colours and whites together. New, dark coloured cottons release
a lot of dye. Wash them separately.
· Tough stains must be treated properly before washing.
· Wash trousers and delicate laundry turned inside out.
· Laundry that are subjected to materials such as flour, lime dust, milk
powder, etc. intensely must be shaken off before placing into the product.
Such dusts and powders on the laundry may build up on the inner parts of the
product in time and can cause damage.
5.3 Tips for Energy and Water Saving
Following information will help you use the product in an ecological and
energy/waterefficient manner.
· Operate the product in the highest load capacity allowed for the programme
you have selected, but do not overload. See “Programme and consumption table”
· Observe the temperature instructions on the detergent packaging.
· Wash slightly soiled laundry at low temperatures.
· Use faster programmes for small quantities of lightly soiled laundry.
· Do not use prewash and high temperatures for laundry that is not heavily
soiled or stained.
· If you plan to dry your laundry in a dryer, select the highest spin speed
recommended during washing process.
· Do not use more detergent than the recommended amount on the detergent
packaging.
5.4 Loading the Laundry
1. Open the loading door.
2. Put the laundry items into the product in a loose manner.
3. Push the loading door to close until you hear a locking sound. Ensure that
no items are caught in the door. The loading door is locked while a programme
is running. The door lock will open once the programme is completed. Then you
can open the loading door. If the door does not open, apply the solutions
provided for “Loading door cannot be opened” error in the Troubleshooting
section.
5.5 Correct Load Capacity
The maximum load capacity depends on the type of laundry, the degree of
soiling and the desired washing programme. The product automatically adjusts
the water amount according to the weight of the laundry put inside it.
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Follow the instructions in “Programme and consumption table”. When the
appliances is overloaded product’s washing performance will drop. Moreover,
noise and vibration problems may occur. 5.6 Using Detergent and Softener
WARNING Read the manufacturer instructions on the package while using
detergents, softeners, starch, bleach and decolourants, anti-lime scale and
follow the dosage information provided. Use a measuring cup, if any.
The detergent drawer comprises of three compartments: (1) for prewash, (2) for
main washing, (3) for softener, ( ) a syphon piece in the softener
compartment, ( ) there is a liquid detergent apparatus for liquid detergent
use in the main washing compartment. Detergent, Softener and Other Cleaning
Agents · Add detergent and softener before start-
ing the washing programme. · Do not leave the detergent drawer open
when the washing programme is on.
· If you are using a programme without pre-washing, do not put detergent in
the pre-wash compartment (compartment no. “1”).
· If you are using a program with prewash, start the machine after adding
powder detergent to the prewash and main wash compartments (compartments 1 and
2).
· Do not select a programme with prewashing if you are using a detergent pod
or dispensing ball. Place the detergent pod or the dispensing ball directly
among the laundry in the product.
· If you are using a liquid detergent, follow the directions under “Liquid
detergent use” and do not forget to bring the liquid detergent apparatus to
the correct position.
Choosing the Detergent type
Detergent type to be used depends on the washing programme, fabric type and
colour. · Use different detergents for coloured and
white laundry. · Wash your delicate clothes only with spe-
cial detergents (liquid detergent, wool shampoo, etc.) intended solely for
delicate clothes and at suggested programmes. · When washing dark coloured
clothes and quilts, it is recommended to use liquid detergent. · Wash woollens
at suggested programme with special detergent made specifically for woollens.
· Please review the programme descriptions part for suggested programme for
different textiles. · All recommendations about detergents are valid for
selectable temperature range of programmes.
Only detergents, softeners and additives suitable for washing machines should
be used. Do not use soap powder.
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Adjusting the Detergent Amount
The amount of detergent depends on the amount of laundry, how soiled they are
and the water hardness. · Do not exceed the recommended dosage
values on the detergent packaging in order to eliminate excessive foam and
poor rinsing problems, to save money and protect the environment. · Use less
amounts of detergent for fewer or less soiled laundry.
Using Softeners
Put the softener in the softener compartment of the detergent drawer. · Do not
exceed the (>max<) level sign in
the softener compartment. · If the softener is not fluid, dilute with wa-
ter before placing in the softener compartment.
WARNING Do not use liquid detergents or other materials with cleaning
properties unless they are intended for use in washing machines for softening
the laundry.
Using Liquid Detergents
If the Product Has a Liquid Detergent Apparatus
· Press and rotate the apparatus at where it is shown when you want to use
liquid detergents. The part falling below will serve as a barrier for liquid
detergent.
· Clean with water at its place or by removing from its place when it is
necessary. Do not forget to place the apparatus in the main washing
compartment (compartment no. “2”) after cleaning.
· The apparatus should be up if you will use a powder detergent.
Use of Gel and Tablet Detergents
· If the detergent is fluid and there is no liquid detergent compartment in
your product, place the gel detergent in the main washing detergent
compartment in first water intake. If your product has a liquid detergent
compartment, fill the compartment with detergent before starting the
programme.
· If the gel detergent is not fluid or is in a capsule liquid tablet, place
directly inside the drum before washing.
· Put the tablet detergent in the main washing compartment (compartment no.
“2”) or directly inside the drum before washing.
Using Starch
· Put in the liquid starch, powder starch or fabric dye in the softener
compartment.
· Do not use softener and starch in the same washing programme simultaneously.
· Wipe the inside of the product with a damp and clean cloth after using
starch.
Using Anti-Limescale
· When necessary, only use anti-limescale produced for washing machines.
Using Bleach and Decolourants
· Select a programme with pre-washing and add bleach at the start of pre-
washing. Do not put detergent in the pre-wash compartment. As an alternative
application, select a programme with additional rinsing and add the bleach
while the product is receiving water to the detergent compartment in the first
rinsing step.
· Do not mix and use bleach and detergent together.
· As bleach may cause skin irritation use only small amounts (1/2 tea cups –
approximately 50 ml and rinse the laundry well.
· Do not pour bleach directly onto the laundry.
· Do not use bleach for coloured clothes.
EN / 18
· Select a programme with low temperature washing while using oxygen-based
decolourants.
· Oxygen-based decolourants can be used together with detergents. However, if
it does not have the same viscosity as the detergent, first place the
detergent in
compartment no. “2” in the detergent drawer and wait for the product to rinse away the detergent during water intake. Add the decolourant to the same compartment while the machine continues taking in water.
5.7 Tips for Efficient Washing
Soiling Level
Clothes
Light Colours and Whites
Colours
Black/Dark Col- Delicates/Wool-
ours
lens/Silks
(Recommended temperat- (Recommended temper-
ure range based on soil ature range based on
level: 40-90 °C)
soil level: cool -40 °C)
(Recommended temperature range based on soil level: cool -40 °C)
(Recommended temperature range based on soil level: cool -30 °C)
It may be necessary to Powder and liquid deter-
pre-treat the stains or per- gents recommended for
form prewash.
colours can be used at
Powder and liquid deter-
gents recommended for Heavily Soiled whites can be used at
(difficult stains such as grass, coffee, fruits and blood.)
dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains
dosages recommended for heavily soiled clothes. It is recommended to use powder detergents to clean clay and soil stains and the stains that are sensitive to bleaches. Detergents
Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for heavily soiled clothes.
Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.
which do not contain de-
and the stains that are colourant should be
sensitive to bleaches.
used.
Normally Soiled
Powder and liquid detergents recommended for
(For example, whites can be used at stains caused dosages recommended by body on col- for normally soiled lars and cuffs) clothes.
Powder and liquid detergents recommended for colours can be used at dosages recommended for normally soiled clothes. Detergents which do not contain decolourant should be used.
Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for moderately soiled clothes.
Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.
Lightly Soiled
Powder and liquid detergents recommended for
(No visible stains exist.)
whites can be used at dosages recommended for lightly soiled clothes.
Powder and liquid detergents recommended for colours can be used at dosages recommended for lightly soiled clothes. Detergents which do not contain decolourant should be used.
Liquid detergents suitable for colours and black/dark colours can be used at doses recommended for lightly soiled clothes.
Prefer liquid detergents produced for delicate clothes. Woollen and silk clothes must be washed with special woollen detergents.
5.8 Displayed Programme Duration
You can view the programme duration on the display of your machine while
selecting a programme. Depending on the amount of laundry you have loaded into
your machine, foaming, unbalanced load conditions, fluctuations in power
supply, water pressure
and programme settings, the programme duration is automatically adjusted while
the programme is running.
SPECIAL CASE: At programme start of Cottons and Cotton Eco programmes, display
shows the duration of half load. It is the most common use case. After
programme
EN / 19
starts, in 20-25 minutes actual load is detected by the machine. And if the
detected load is higher than half load; washing programme will be adjusted
accordingly and
6 Operating the Product
Please read the “Safety Instructions” section first!
6.1 Control Panel
programme duration increased automatically. You can follow this change on the display.
23
4
1
11 10 9 8 7 6 5
1 Programme Selection Button 3 Spin Level Indicator Lights 5 Start/Pause Button 7 Auxiliary Function Button 3 9 Auxiliary Function Button 1 11 Temperature Setting Button
2 Temperature Level Indicator Lights 4 Display 6 End Time Setting Button 8 Auxiliary Function Button 2 10 Spin Speed Adjustment Button
EN / 20
6.2 Symbols on the Display
1
2
3
4
5
6
14 13 12 11 10 9
8
7
1 Temperature Indicator 3 Duration Information 5 Programme Follow-up Indicator
7 Delayed Start Enabled Indicator 9 Auxiliary Function Indicators 2 11
Auxiliary Function Indicators 1 13 Rinse Hold Indicator
The visuals used for machine description in this section are schematic and may
not match exactly with the features of your machine.
2 Spin Speed Indicator 4 Door Lock Is Engaged Symbol 6 No Water Indicator 8 Auxiliary Function Indicators 3 10 Child Lock Enabled Symbol 12 No Spin Indicator 14 Cold Water Indicator
EN / 21
6.3 Programme and Consumption Table
Auxiliary functions
Temperature °C
Maximum load (kg) Water consumption (lt) Energy consumption
(kWh) Max RPM Fast/Intensive Prewash Water Saving Steam Extra Rinse
Program
Temperature °C
90 9
102 2,55 1400 · · · · ·
Cottons
60 9 40 9
102 1,52 100 1,00
1400 · · · · · 1400 · · · · ·
20 9
100 0,46 1400 · · · · ·
40*** 9
68 0,823 1400
Eco 40-60
40*** 4,5 47 0,416 1400
40*** 2,5 35 0,255 1400
Synthetics
60 3 40 3
70 1,18 68 0,62
1200 · · · · · 1200 · · · · ·
90 9
70 2,25 1400
··
Quick / Super Quick
60 9
70 1,17 1400
··
30 9
70 0,20 1400
··
Quick / Super Quick + Fast/Intensive
30
2
40 0,10 1400
··
Hand Wash
40 1,5 55 0,54 800
·
20°C
20 9
100 0,46 1400 · · · · ·
Mixed Fabrics
40 3,5 85 0,80 800
·
·
Drum Clean
90 –
80 2,30 600
Duvet
60 2
89 1,26 800
··
StainExpert
60 4
85 1,55 1400
·
Shirts
60 3
70 1,40 800
·
*·
SteamTherapy
1
1,5 0,11 –
ColdWash
4,5 50 0,30 1400
· : Selectable.
- : Automatically selected, cannot be cancelled.
*** : Eco 40-60 programme is a test programme according to 40 ° C temperature selection, EU regulation EU / 2019/2014 and EN 60456: 2016 / A11: 2020 standard.
– : See the programme description for maximum load.
Cold – 90 Cold – 90 Cold – 90 Cold – 90
40-60 40-60 40-60 Cold – 60 Cold – 60 Cold – 90 Cold – 90 Cold – 90
Cold – 90
Cold – 40 20
Cold – 40 90
Cold – 60 30-60
Cold – 60 –
EN / 22
Please read Installation section of the manual before first use. The auxiliary functions in the table may vary according to the model of your machine. Water and energy consumption may vary subject to the changes in water pressure, water hardness and temperature, ambient temperature, type and amount of laundry, selection of auxiliary functions and spin speed, and changes in electric voltage. Selection patterns for auxiliary functions can be changed by the manufacturer company. New selection patterns can be added or removed. The spin speed of your machine may vary according to the programme; this spin speed cannot exceed the max. spin speed of your machine. The amount of noise and humidity varies according to the spin speed; when the higher spin speed is selected during the spinning phase, the laundry contains less moisture but higher noise occurs at the end of the programme.
You can see the washing duration on the display of your machine while selecting a programme. Depending on the amount of laundry you have loaded into your machine, there may be a difference of 1-1.5 hours between the duration shown on the display and the actual duration of the wash cycle. Duration will be automatically updated soon after the washing starts. Always select the lowest appropriate temperature. The most efficient programmes in terms of energy consumption are generally those that wash at low temperatures for a long time. The spin speed information given at the program table indicates spin speed option shown on the control panel.
Consumption values (EN)
Temperature Selection °C
Tightening Speed (rpm)
Capacity (kg)
Program duration (h:min)
Energy con- Water con-
sumption sumption
(kWh/
(litres/
cycle)
cycle)
Laundry temperature (°C)
40
1400
9
03:48
0,823
68
34
Eco 40-60
40
1400
4,5
02:53
0,416
47
28
40
1400
2,5
02:53
0,255
35
24
20
1400
9
03:30
0,460
100
20
Cottons
60
1400
9
03:30
1,520
102
60
Synthetics
40
1200
3
02:15
0,620
68
40
Quick / Super Quick
30
1400
9
00:28
0,200
70
23
The consumption values given for programs other than the Echo 40-60 program are indicative only.
% Of remaining humidity (%)
52,8 52,9 55,6 53,9 53,9 40
62
EN / 23
6.4 Programme Selection
1. Determine the programme suitable for the type, quantity and soiling level
of the laundry in accordance with “Programme and consumption table”.
Programmes are limited with the highest spin speed appropriate for that
particular type of fabric. When selecting a programme, always consider the
type of fabric, colour, degree of soiling and permissible water temperature.
2. Select the desired programme with the Programme Selection knob.
6.5 Programmes · EnergySpin It ensures more effective use of your detergent
with high mechanical movement during washing. Thus, it preserves your washing
quality without the need to apply to heat your laundry for a long time and
reduces your energy consumption. This technology is used in programs that
contain symbols or colours displayed on the panel. · Eco 40-60 In the Eco
40-60 programme, you may wash normally soiled cotton laundry that are
specified to be washed together at 40°C or 60°C. This programme is the
standard test programme according to the EU environmentally friendly design
and energy labelling regulations. Although this programme washes longer than
other washing programmes, it is more efficient in terms of energy and water
consumption. Actual water temperature may be different from the stated wash
temperature. When you load the machine with less laundry (e.g. ½ capacity or
less), periods in
programme stages may automatically get shorter. In this way, energy and water
consumption would be much less.
· Cottons You can wash your durable cotton laundry (sheets, bedlinen, towels,
bathrobes, underwear etc.) in this programme. When the quick wash function
button is pressed, programme duration becomes notably shorter but effective
washing performance is ensured with intense washing movements. If the quick
wash function is not selected, effective washing and rinsing performance is
ensured for your heavily soiled laundry.
· Synthetics You can wash your laundry (such as shirts, blouses,
synthetic/cotton blended fabrics etc.) in this programme. When the quick wash
function button is pressed, the programme duration will be shortened
significantly and effective washing performance is provided for your laundry
that is not very dirty. If the quick wash function is not selected, effective
washing and rinsing performance is ensured for your heavily soiled laundry.
· Hand Wash Use to wash your woollen/delicate laundry. Select the appropriate
temperature complying with the tag of your clothes. Your laundry will be
washed with a very gentle washing action in order not to damage the clothes.
· Duvet Use this programme to wash your fibre duvets that bear “machine
washable” tag. Check that you have loaded the duvet correctly in order not to
damage the machine and the duvet. Remove the duvet cover before loading the
duvet into the machine. Fold the duvet into two and load it into the machine.
Load the duvet into the machine while paying attention that it will not
contact the door gasket or the glass.
Besides, use this programme to wash your coats, vest, jackets etc. containing
feathers with a “machine washable” label on them.
EN / 24
Do not load more than 1 double fibre duvet (200 x 200 cm). Do not wash your
duvets, pillows and etc. that contain cotton filling in the machine.
Do not use the washing machine to wash materials such as carpets, rugs etc.
Otherwise, your machine may be damaged permanently.
· Spin+Drain You can use this program to remove the water on the
garment/inside the machine. · Rinse Use when you want to rinse or starch
separately. · SteamTherapy Use this programme to reduce the creases and
ironing times of a small amount of unspotted cotton, synthetic or mixed
laundry.
This is not a washing programme. Do not add chemicals such as detergent,
bleach, stain remover, etc. to the detergent drawer during this program.
· Shirts This programme is used to wash the shirts made from cotton, synthetic
and synthetic blended fabrics altogether. It reduces wrinkles. Steam is
applied at the end of the programme to help the wrinkle reducing function. The
special spin profile and steam applied at the end of the programme reduce the
wrinkles on your shirts. When the quick wash function is selected, the Pre-
treatment algorithm is executed. · Apply the pre-treatment chemical on your
garments directly or add it together with the detergent in the powder
detergent compartment. Thus, you can obtain the same performance as you obtain
with normal washing in a much shorter period of time. Usage life of your
shirts increases. Do not use pre-wash detergent if you are planning to use
delay function
of your machine. Prewash detergent may pour out on your clothes and cause
stains. ** It is recommended to operate the cycle with no more than 6 shirts
to minimize wrinkles in your shirts using this cycle. When washing more than 6
shirts, there may be differences on the wrinkle levels and humidity on shirts
at the end of cycle.
· Quick / Super Quick Use this programme to wash your lightly soiled or
unspotted cotton clothes in a short time but not for towels or heavy cottons.
The programme duration can be reduced down to 14 minutes when the quick wash
function is selected. When the quick wash function is selected, maximum 2
(two) kg of laundry must be washed.
· Drum Clean Regularly clean (once every 1 to 2 months) the drum for ensuring
the required hygiene. Steam is applied before the programme to soften the
residues in the drum. Turn on the programme when the machine is completely
empty. For better results, use powder anti-limescale (drum cleaning materials)
suitable for washing machines when the powder detergent function is selected.
Leave the loading door half closed after the programme ends for the inside of
the machine to dry.
This is not a washing programme. This is a maintenance programme. Do not turn
this programme on when there is something inside the machine. When you attempt
to operate, the machine automatically senses that there is load inside, and
may quit or resume the programme as per the model of your machine. An
effective cleaning is not achieved if the programme is resumed.
· Mixed Fabrics Use to wash your cotton and synthetic clothes together without
sorting them.
EN / 25
· 20°C You can wash your lightly soiled cotton laundry in this program.
· ColdWash Use to wash your medium dirty and durable cotton/synthetic laundry.
Thanks to the washing algorithm specially developed for the program, effective
washing is ensured without exposing the laundry to high temperatures.
· StainExpert The machine has a special stain programme which enables the
removal of different types of stains in the most effective way. Use this
programme only for durable colourfast cotton laundry. Do not wash delicate and
pigmenting clothes and laundry in this programme. Before washing, garment tags
should be checked (recommended for cotton shirts, trousers, shorts, t-shirts,
baby clothes, pyjamas, aprons, table clothes, bed sheets, duvet covers,
pillowcases, bathbeach towels, towels, socks, cotton underwear that are
suitable for washing at high temperature and long time).
In the automatic stain programme, you can wash 24 types of stains divided into
three different groups according to quick function selection. Depending on the
selected stain group, a special washing programme for which duration of rinse
hold, washing action, washing and rinsing duration are modified.
Below you can find the soil groups that can be selected with the
“Quick/Intensive” setting button: When “Intense” is selected;
Sweat, collar dirt, food, mayonnaise, salad dressing, make-up, machine oil,
baby food.
When “Quick/Intense” is not selected;
Blood, chocolate, pudding, grass, mud, eggs, butter, curry.
When “Quick” is selected;
Tea, coffee, juice, ketchup, red wine, cola, jam, coal
1. Select the stain programme.
2. Select the stain you want to clean by locating it in the groups above and
selecting the related group with the Quick/ Intense auxiliary function button.
3. Read the garment tag carefully and ensure that correct temperature and
spin speed are selected.
6.6 Temperature Selection
Whenever a new programme is selected, the recommended temperature for the
programme appears on the temperature indicator. It is possible that the
recommended temperature value is not the maximum temperature that can be
selected for the current programme. Press the Temperature Adjustment button to
change the temperature. Temperature decreases gradually.
No change can be made in programmes where temperature adjustment is not
allowed. You can also change the temperature after the washing starts. This
change can be made if the only washing steps allow it.
If you scroll to cold wash option and press Temperature Adjustment button
again, the recommended maximum temperature for the selected programme appears
on the display. Press the Temperature Adjustment button again to decrease the
temperature.
6.7 Spin Speed Selection
EN / 26
Whenever a new programme is selected, the recommended spin speed of the
selected programme is displayed on the Spin Speed indicator. It is possible
that the recommended spin speed value is not the maximum spin speed that can
be selected for the current programme.
Press the Spin Speed Adjustment button to change the spin speed. Spin speed
decreases gradually.
Then, depending on the model of the
without spinning your laundry. Programme will resume and complete after
draining the water. If you want to spin the laundry held in water, adjust the
Spin Speed and press Start/ Pause button. The programme will resume. Water is
drained, laundry is spun and the programme is completed.
6.8 Auxiliary Function Selection
product, “Rinse Hold ” and “No Spin ” options appear on the display. If you
are not going to unload your laundry immediately after the programme
completes, you can use Rinse Hold function in order to prevent them from
getting wrinkled when there is no water in the machine. This function holds
the laundry in the final rinsing water. If you want to spin your laundry after
the Rinse Hold function:
1. Adjust the Spin Speed.
2. Press Start / Pause. The programme will resume. Machine drains the water
and spins the laundry.
If you want to drain the water at the end of the programme without spinning,
use No Spin function.
No change can be made in programmes where spin speed adjustment is not
allowed.
You can change the spin speed after the washing starts if the washing steps
allow it. Changes cannot be made if the steps do not allow it. Rinse Hold
If you are not going to unload your clothes immediately after the programme
completes, you can use rinse hold function to keep your laundry in the final
rinsing water in order to prevent them from getting wrinkled when there is no
water in the machine. Press Start/Pause button after this process if you want
to drain the water
Select the desired auxiliary functions before starting the programme. Whenever
a programme is selected, icons of the auxiliary function symbol that is
selected together with it illuminates.
When an auxiliary function button that cannot be selected with the current
programme is pressed, the washing machine will make a warning sound. Some
functions cannot be selected together. If a second auxiliary function
conflicting with the first one is selected before starting the machine, the
function selected first will be cancelled and the second auxiliary function
selection will remain active. An auxiliary function that is not compatible
with the programme cannot be selected (See “Programme and consumption table”)
Some programmes have auxiliary functions that must be operated simultaneously.
Those functions cannot be cancelled.
6.8.1 Auxiliary Functions
· Fast/Intensive You can shorten or extend the programme duration with this
function. Depending on the programme selection, there may be differences in
time increases and decreases.
EN / 27
In case the FAST or INTENSIVE led is not lit, the appropriate programme
duration is shown for your normally soiled clothes/ laundry.
Depending on the programme selection, the Intensive feature can be selected
automatically. In this case, the Intensive LED on the panel will be lit. You
can use the Intensive selection to achieve a better washing performance when
washing heavily soiled laundry.
You can reduce the time for your lightly soiled laundry by pressing the
Fast/Intensive button in the programmes which come with intense being
selected. When you press the button once, the LED will turn off and you will
reach the appropriate programme duration for your normally soiled
clothes/laundry. When you press the same button a second time, the fast LED
will light up, the time will decrease a little and it will show the minimum
programme duration, which is suitable for your less soiled laundry. The
duration of programmes may shorten by 50% when this function is selected.
Thanks to optimized washing steps, high mechanical agility and optimal water
consumption, high washing performance is achieved despite the shorter
duration.
· Steam This function helps to reduce the creases of your cotton, synthetic
and mixed clothes, shorten the ironing time and remove the dirt by softening.
- Under conditions where the steam function is applied at the end of the programme, your laundry may be warmer at the end of the washing. This is expected within the programme working conditions.
When you activate the steam function, do not use liquid detergent if there is no liquid container or liquid detergent dosing feature. There is the risk of staining of the clothes.
· Water Mode This auxiliary function key allows you to select the additional
functions of Water Saving, Pre-Wash, and Extra Rinse or Extra water depending
on the model of your machine. You can find detailed information about the
selection in the description of the respective auxiliary function.
· Water Saving Select this function by pressing the Water Mode additional
function key once for all programs indicated as selectable in the Program and
Consumption table.
This function is intended for lightly soiled laundry that requires only a
small amount of detergent (see “Tips for Correct Washing”). It enables
environmentally friendly washing by reducing the amount of water used, without
compromising on washing performance.
· Extra Rinse You can use this function for all programs indicated as
selectable in the Program and Consumption table. Select this function by
pressing the Water Mode key twice for programs where the additional Water
Saving function can be selected, or by pressing the Water Mode key once for
programs where the additional Water Saving function cannot be selected.
This function enables the product to make additional rinsing in addition to
the one already made after the main wash. Thus, the risk for sensitive skins
(babies, allergic skins, etc.) to be effected by the minimal detergent
remnants on the laundry can be reduced.
6.8.2 Functions/Programmes Selected by Pressing the Function Keys for 3
Seconds
· Prewash This function can be selected by pressing and holding the related
auxiliary function button for 3 seconds.
EN / 28
A Prewash is only worthwhile for heavily soiled laundry. Not using the Prewash
will save energy, water, detergent and time.
· Child Lock Use Child Lock function to prevent children from tampering with
the machine. Thus you can avoid any changes in a running programme.
You can switch on and off the machine with On / Off button when the Child Lock
is active. When you switch on the machine again, programme will resume from
where it has stopped. When the Child Lock is enabled, an audio warning will be
given if the buttons are pressed. Audio warning will be cancelled if the
buttons are pressed five times consecutively.
To activate the child lock:
Press and hold the related auxiliary function button for 3 seconds. After the
countdown as “3-2-1” on the display is over, Child Lock symbol appears on the
display. When this warning is displayed, you can release the Auxiliary
Function button 3. To deactivate the child lock:
Press and hold the related auxiliary function button for 3 seconds. After the
countdown as “3-2-1” on the display is over, Child Lock symbol disappears.
6.9 End Time Time display
When the end time function is selected, the remaining time until the programme
starts is shown in hours such as 1h, 2h, and the remaining time to complete
the programme after your programme starts is shown in hours and minutes as in
the 01:30 example.
Programme duration may differ from the values in section “Programme and
consumption table” depending on the water pressure, water hardness and
temperature, ambient temperature, amount and the type of laundry, auxiliary
functions selected and the changes at the mains voltage. After a certain
period of time after the end time function is activated, the machine goes into
standby mode and some LEDs on the screen turn off. If there is any user input,
the LEDs will turn on again. With the End Time function, the end time of the
programme may be set up to 24 hours. After pressing End Time button, the
programme’s estimated ending time is displayed. If the End Time is set, End
Time indicator is illuminated.
In order for the End Time function is activated and the programme is completed
at the end of the specified time, you must press Start/Pause button after
adjusting the time.
If you want to cancel End Time function, press On/Off button to turn off and
on the machine.
When you have activated the End Time function, do not add liquid detergent in
the powder detergent compartment no 2. There is the risk of staining of the
clothes
1. Open the loading door, place the laundry and put detergent, etc.
EN / 29
2. Select the washing programme, temperature, spin speed and, if required,
the auxiliary functions.
3. Set the End Time of your choice by pressing the End Time button. End Time
indicator lights.
4. Press Start / Pause. Time countdown starts.
Additional laundry can be added into the machine during the End Time
countdown. At the end of the countdown, End Time indicator turns off, washing
cycle starts and the time of the selected programme appears on the display.
6.10 Starting the Programme
1. Press Start / Pause button to start the programme.
Opening the loading door in case of power failure:
In case of power failure, you can use the loading door emergency handle under
the pump filter cap to open the loading door manually.
To avoid any water overflow before opening the loading door, make sure there
is no water left inside the machine.
1. Turn off and unplug the appliance.
2. Open the pump filter lid.
2. The Start / Pause button’s light which was off before starts to illuminate
steadily now, indicating that the programme has started.
3. Loading door is locked. The door lock symbol appears on the display after
the loading door is locked.
4. Programme follow-up indicator lights on the display will show the current
programme step.
6.11 Loading Door Lock
There is a locking system on the loading door of the machine that prevents
opening of the loading door in cases when the water level is unsuitable. “Door
Locked” symbol appears on the display when the loading door is locked.
3. Pull down the loading door emergency handle with a tool and release. Then
open the loading door.
4. If the loading door does not open then repeat the previous step.
EN / 30
6.12 Changing the Selections After Programme has Started
Adding laundry after the programme has started:
If the water level in the machine is suitable when you press Start/Pause
button, the door lock will be deactivated and the door will open, allowing you
to add garments. The door lock icon on the display goes off when the door lock
is deactivated. After adding garments, close the door and press Start/Pause
button once again to resume the washing cycle.
The selected programme starts anew.
Changing the auxiliary function, speed and temperature: Depending on the step
the programme has reached, you can cancel or activate the auxiliary functions.
See “Auxiliary function selection” You can also change the speed and
temperature settings. See `’Spin speed selection” and “Temperature selection”.
The loading door will not open if the water temperature in the machine is high
or the water level is above the loading door baseline.
If the water level in the machine is not suitable when you press Start/Pause button, the door lock cannot be deactivated and the door lock icon on the display remains on.
6.13 Cancelling the Programme
The programme is cancelled when programme selection knob is turned to a
different programme or machine is turned off and on again using the programme
selection knob.
If the temperature of the water inside the machine is above 50°C, you cannot
deactivate the door lock for safety reasons, even if the water level is
suitable.
Switching the machine to pause mode:
Press the Start/Pause button to switch the machine to pause mode. Pause symbol
will flash on the display.
If you turn the programme selection knob when the Child Lock is enabled, the programme will not be cancelled. You should cancel the Child Lock first. If you want to open the loading door after you have cancelled the programme but if it is not possible to open the loading door since the water level in the machine is above the loading door baseline, then turn the Programme Selection knob to Pump+Spin programme and drain the water in the machine.
Changing the programme selection after programme has started:
The programme change is allowed when the current programme is running unless
the Child Lock is enabled. This action will cancel the current programme.
6.14 End of Programme
End symbol appears on the display when the programme is completed. If you do
not press any button for 10 minutes, the machine will switch to OFF mode.
Display and all indicators are turned
off.
Completed programme steps will be dis-
played if you press On/Off button.
EN / 31
7 Maintenance and Cleaning
Please read the “Safety Instructions” section first!
Service life of your product extends and frequently experienced problems will
be reduced if it is cleaned at regular intervals. 7.1 Cleaning the Detergent
Drawer Clean the detergent drawer at regular intervals (once every 4 to 5
wash) as mentioned below to prevent accumulation of powder detergent. Clean
the syphon if excess amounts of water and fabric softener mixture remains in
the softener compartment.
1. Press the marked part of the syphon within the softener compartment and
then pull the drawer towards yourself to take it out.
2. Lift and remove the syphon from behind as shown.
3. Rinse drawer and syphon in the sink with plenty of warm water. Use gloves
or suitable brush to prevent contact of residues in the drawer with your skin.
4. Firmly fit the syphon and the drawer back after cleaning.
7.2 Cleaning the Loading Door and the Drum
For products with drum cleaning programme, please see the Operating the
product section.
Repeat Drum Cleaning process in every 2 months. NOTICE: Use an anti-limescale
suitable for the washing machines.
After every washing make sure that no foreign substance is left in the
product. If the holes on the door gasket shown in the figure is blocked, open
the holes using a toothpick. Foreign metal substances will cause rust stains
in the drum. Clean the stains on the drum surface by using cleaning agents for
stainless steel. Never use steel wool or wire wool. These will damage the
painted, chrome coated and plastic surfaces. We recommend you to wipe the door
gasket with a dry and clean cloth at the end of the programme. This will
remove residues on the door gasket in your machine and prevent formation of
malodours.
7.3 Cleaning the Body and Control Panel
Wipe the body of the product with soapy water or non-corrosive mild gel
detergents as necessary, and dry with a soft cloth. Use only a soft and damp
cloth to clean the control panel. Do not use cleaning products that contain
bleach
7.4 Cleaning the Water Intake Filters
There is a filter at the end of each water intake valve at the rear of the
product and also at the end of each water intake hose where they are connected
to the tap. These
EN / 32
filters prevent foreign substances and dirt in the water to enter the product.
Filters should be cleaned if they are dirty.
1. Close the taps. 2. Remove the nuts of the water intake
hoses to access the filters on the water intake valves and clean them with an
appropriate brush. If the filters are too dirty, remove them from their places
with a pliers and clean in this way. 3. Take out the filters on the flat ends
of the water intake hoses together with the gaskets and clean thoroughly under
running water. 4. Replace the gaskets and filters carefully and tighten their
nuts by hand.
7.5 Draining Remaining Water and Cleaning the Pump Filter
The filter system in your product prevents solid items such as buttons, coins
and fabric fibres clogging the pump impeller during draining of washing water.
Thus, the water will be drained without any problem and the service life of
the pump will extend. If the product fails to drain water inside it, the pump
filter is clogged. Filter must be cleaned whenever it is clogged or in every 3
months. Water must be drained off first to clean the pump filter. In addition,
prior to transporting the product (e.g., when moving to another house) water
should be drained completely.
NOTE: Foreign substances left in the pump filter may damage your product or
may cause noise problem. If you live in areas prone to frost, remember to turn
off the water tap, disconnect the main hose, and drain the water from the
product when it’s not in use. After each use, turn off the tap to which the
mains hose is connected. In order to clean the dirty filter and drain the
water: 1. Unplug the product to cut off the supply power.
Temperature of the water inside the product may rise up to 90 ºC. To avoid the
risk of scalding, clean the filter after the water inside the product is
cooled down. 2. Open the filter cover.
3. Follow the below procedures in order to drain water.
If the product has an emergency water draining hose, in order to drain the
water:
· Pull the emergency draining hose out of its seat.
· Place the end of the hose in a large container. Drain the water into the
container by pulling out the plug at the end of the hose. When the container
is filled, close
EN / 33
the end of the hose with the plug. Drain all water by repeating the procedure
specified above after draining the container. · When the water drain is
finished, close the end with the plug again and fix the hose in its place. ·
Unscrew the pump filter.
1. Clean any residues inside the filter as well as fibres, if any, around the
pump impeller region.
8 Troubleshooting
2. Replace the filter.
3. If the filter cap is composed of two pieces, close the filter cap by
pressing on the tab. If it is one piece, seat the tabs in the lower part into
their places first, and then press the upper part to close.
Please read the “Safety Instructions” section first!
Programmes do not start after the loading door is closed.
· Start / Pause / Cancel button is not pressed. >>> Press Start / Pause /
Cancel button.
· It may be difficult to close the loading door in case of excessive loading.
Reduce the amount of laundry and make sure that the loading door is closed properly.
Programme cannot be started or selected.
· The product has switched to self-protection mode due to a supply problem (line voltage, water pressure, etc.). >>> Depending on the product model, select another program by turning the Program Selection button or pressing and holding the On/Off button for 3 seconds to cancel the program. Previous programme will be cancelled. See Cancelling the Programme [} 31] Water inside the product.
· Some water has remained in the product due to the quality control processes in the production. >>> This is not a failure; water is not harmful to the product.
The product does not take water in.
· Tap is turned off. >>> Turn on the taps. · Water inlet hose is bent. >>> Flatten the
hose.
· Water inlet filter is clogged. >>> Clean the filter.
· Loading door is not closed. >>> Close the door.
The product does not drain water.
· Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
· Pump filter is clogged. >>> Clean the pump filter.
Product vibrates or makes noise.
· Product is standing unbalanced. >>> Adjust the stands to balance the
product.
· A hard substance has entered into the pump filter. >>> Clean the pump
filter.
· Transportation safety bolts are not removed. >>> Remove the transportation
safety bolts.
· Laundry quantity in the product is too little. >>> Add more laundry to the
product.
· Excessive laundry is loaded in the product. >>> Take out some of the laundry
from the product or distribute the load by hand to balance it homogeneously in
the product.
· Product is leaning on a rigid item. >>> Make sure that the product is not
leaning on anything.
There is water leaking from the bottom of the product.
· Water drain hose is clogged or twisted. >>> Clean or flatten the hose.
· Pump filter is clogged. >>> Clean the pump filter.
EN / 34
Product stopped shortly after the programme started.
· Number of rinses and/or amount of rinsing water have increased. >>> Product in-
· Machine has stopped temporarily due to low voltage. >>> Product will resume
running when the voltage restores to the normal level.
Product directly drains the water it takes in.
· Draining hose is not at adequate height. >>> Connect the water draining hose
as described in the user manual.
No water can be seen in the product during washing.
· Water is inside the invisible part of the product. >>> This is not a
failure.
Loading door cannot be opened.
creases the amount of rinsing water when good rinsing is needed and adds an
extra rinsing step if necessary. · Excessive foam has occurred and automatic
foam absorption system has been activated due to too much detergent usage. >>>
Use recommended amount of detergent.
Programme duration does not countdown. (On models with display) (*)
· Timer may stop during water intake. >>> Timer indicator will not countdown
until the product takes in adequate amount of water. The product will wait
until there is sufficient amount of water to avoid poor
· Loading door lock is activated because
washing results due to lack of water.
of the water level in the product. >>>
Timer indicator will resume countdown
Drain the water by running the Pump or
after this.
Spin programme.
· Timer may stop during heating step. >>>
· Product is heating up the water or it is at
Timer indicator will not countdown until
the spinning cycle. >>> Wait until the pro-
the product reaches the selected temper-
gramme completes.
ature.
· Loading door may be stuck because of
· Timer may stop during spinning step. >>>
the pressure it is subjected to. >>> Grab
Automatic unbalanced load detection
the handle and push and pull the loading
system is activated due to the unbal-
door to release and open it.
anced distribution of the laundry in the
· If there is no power, loading door of the
product.
product will not open. >>> To open the loading door, open the pump filter cap and pull down the emergency handle positioned at the rear side of the said cap. See Loading Door Lock [} 30] Washing takes longer than specified in the user manual. (*)
Programme duration does not countdown. (*)
· There is unbalanced load in the product. >>> Automatic unbalanced load
detection system is activated due to the unbalanced distribution of the
laundry in the product.
· Water pressure is low. >>> Product waits until taking in adequate amount of
water to prevent poor washing quality due to the decreased amount of water.
Therefore, the washing time extends.
· Voltage is low. >>> Washing time is prolonged to avoid poor washing results
when the supply voltage is low.
· Input temperature of water is low. >>> Required time to heat up the water
extends in cold seasons. Also, washing
Product does not switch to spinning step. (*)
· There is unbalanced load in the product. >>> Automatic unbalanced load
detection system is activated due to the unbalanced distribution of the
laundry in the product.
· The product will not spin if water is not drained completely. >>> Check the
filter and the draining hose.
time can be lengthened to avoid poor
washing results.
EN / 35
· Excessive foam has occurred and automatic foam absorption system has been
activated due to too much detergent usage. >>> Use recommended amount of
detergent.
Washing performance is poor: Laundry turns gray. (**)
· Insufficient amount of detergent has been used over a long period of time.
Use the recommended amount of detergent appropriate for water hardness and the laundry.
· Washing has been made at low temperatures for a long time. >>> Select the proper temperature for the laundry to be washed.
· Insufficient amount of detergent is used with hard water. >>> Using insufficient amount of detergent with hard water causes the soil to stick on the cloth and this turns the cloth into gray in time. It is difficult to eliminate graying once it happens. Use the recommended amount of detergent appropriate for water hardness and the laundry.
· Excessive amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
Washing performance is poor: Stains persist or the laundry is not whitened. (**)
· Insufficient amount of detergent is used. >>> Use the recommended amount of detergent appropriate for water hardness and the laundry.
· Excessive laundry is loaded in. >>> Do not load the product in excess. Load with amounts recommended in the “Programme and consumption table”.
· Wrong programme and temperature were selected. >>> Select the proper programme and temperature for the laundry to be washed.
· Wrong type of detergent is used. >>> Use original detergent appropriate for the product.
· Excessive amount of detergent is used. >>> Put the detergent in the correct
compartment. Do not mix the bleaching agent and the detergent with each other.
Washing performance is poor: Oily stains appeared on the laundry. ()
· Regular drum cleaning is not applied. >>> Clean the drum regularly. For this
procedure, see Cleaning the Loading Door and the Drum [} 32] Washing
performance is poor: Clothes smell unpleasantly. ()
· Odours and bacteria layers are formed on the drum as a result of continuous
washing at lower temperatures and/or in short programmes. >>> Leave the
detergent drawer as well as the loading door of the product ajar after each
washing. Thus, a humid environment favourable for bacteria cannot occur in the
machine
Colour of the clothes faded. (**)
· Excessive laundry was loaded in. >>> Do not load the product in excess.
· Detergent in use is damp. >>> Keep detergents closed in an environment free
of humidity and do not expose them to excessive temperatures.
· A higher temperature was selected. >>> Select the proper programme and
temperature according to the type and soiling degree of the laundry.
Washing machine does not rinse well.
· The amount, brand and storage conditions of the detergent used are
inappropriate. >>> Use a detergent appropriate for the washing machine and
your laundry. Keep detergents closed in an environment free of humidity and do
not expose them to excessive temperatures.
· Detergent was put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, the product can
take this detergent during rinsing or softener step. Put the detergent in the
correct compartment.
· Pump filter is clogged. >>> Check the filter.
EN / 36
· Draining hose is folded. >>> Check the drain hose.
Laundry became stiff after washing. ()
· Insufficient amount of detergent is used. >>> Using insufficient amount of
detergent for the water hardness can cause the laundry to become stiff in
time. Use appropriate amount of detergent according to the water hardness.
· Detergent was put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected, the product can
take this detergent during rinsing or softener step. Put the detergent in the
correct compartment.
· Detergent was mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the drawer with hot water.
Laundry does not smell like the softener. ()
· Detergent was put in the wrong compartment. >>> If detergent is put in the
prewash compartment although prewash cycle is not selected product, the can
take this detergent during rinsing or softener step. Wash and clean the drawer
with hot water. Put the detergent in the correct compartment.
· Detergent was mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the drawer with hot water.
Detergent residue in the detergent drawer. (**)
· Detergent was put in wet drawer. >>> Dry the detergent drawer before putting
in detergent.
· Detergent has gotten damp. >>> Keep detergents closed in an environment free
of humidity and do not expose them to excessive temperatures.
· Water pressure is low. >>> Check the water pressure.
· The detergent in the main wash compartment got wet while taking in the
prewash water. Holes of the detergent compartment are blocked. >>> Check the
holes and clean if they are clogged.
· There is a problem with the detergent drawer valves. >>> Call the Authorised
Service Agent.
· Detergent was mixed with the softener. >>> Do not mix the softener with
detergent. Wash and clean the drawer with hot water.
· Regular drum cleaning is not applied. >>> Clean the drum regularly. For this
procedure, see Cleaning the Loading Door and the Drum [} 32] Too much foam
forms inside the product. (**)
· Improper detergents for the washing machine is used. >>> Use detergents
appropriate for the washing machine.
· Excessive amount of detergent is used. >>> Use only sufficient amount of
detergent.
· Detergent was stored under improper conditions. >>> Store detergent in a
closed and dry location. Do not store in excessively hot places.
· Some meshed laundry such as tulle may foam too much because of their
texture. >>> Use smaller amounts of detergent for this type of item.
· Detergent was put in the wrong compartment. >>> Make sure you place the
detergent in the appropriate compartment.
· Softener is being taken early by the product. >>> There may be problem in
the valves or in the detergent drawer. Call the Authorised Service Agent.
Foam is overflowing from the detergent drawer.
· Too much detergent is used. >>> Mix 1 tablespoonful softener and ½ l water
and pour into the main wash compartment of the detergent drawer. >>> Put
detergent into the product suitable for the programmes and maximum loads
indicated in the “Programme and consumption
EN / 37
table”. When you use additional chemicals (stain removers, bleaches and etc.),
reduce the amount of detergent.
Laundry remains wet at the end of the programme. ()
· Excessive foam has occurred and automatic foam absorption system has been
activated due to too much detergent usage. >>> Use recommended amount of
detergent.
() The product does not switch to spinning step when the laundry is not
evenly distributed in the drum to prevent any damage to
9 DISCLAIMER / WARNING
Some (simple) failures can be adequately handled by the end-user without any
safety issue or unsafe use arising, provided that they are carried out within
the limits and in accordance with the following instructions (see the “Self-
Repair” section).
Therefore, unless otherwise authorized in the “Self-Repair” section below,
repairs shall be addressed to registered professional repairers in order to
avoid safety issues. A registered professional repairer is a professional
repairer that has been granted access to the instructions and spare parts list
of this product by the manufacturer according to the methods described in
legislative acts pursuant to Directive 2009/125/ EC. However, only the service
agent (i.e. authorized professional repairers) that you can reach through the
phone number given in the user manual/warranty card or through your authorized
dealer may provide service under the guarantee terms. Therefore, please be
advised that repairs by professional repairers (who are not authorized by Beko
) shall void the guarantee.
Self-Repair
Self-repair can be done by the end-user with regard to the following spare
parts: door, door hinge and seals, other seals, door locking assembly and
plastic peripher-
the product and to its surrounding environment. Laundry should be rearranged
and respun. (**) Regular drum cleaning is not applied. Clean the drum
regularly. See Cleaning the Loading Door and the Drum [} 32] If you cannot
eliminate the problem although you follow the instructions in this section,
consult your dealer or the Authorised Service Agent. Never try to repair a
nonfunctional product yourself.
als such as detergent dispensers (an updated list is also available in
support.beko.com as of 1st of March 2021) Moreover, to ensure product safety
and to prevent risk of serious injury, the mentioned self-repair shall be done
following the instructions in the user manual for self-repair or which are
available in support.beko.com For your safety, unplug the product before
attempting any self-repair. Repair and repair attempts by end-users for parts
not included in such list and/or not following the instructions in the user
manuals for self-repair or which are available in support.beko.com , might
give raise to safety issues not attributable to support.beko.com , and will
void the warranty of the product. Therefore, it is highly recommended that
end-users refrain from the attempt to carry out repairs falling outside the
mentioned list of spare parts, contacting in such cases authorized
professional repairers or registered professional repairers. On the contrary,
such attempts by end-users may cause safety issues and damage the product and
subsequently cause fire, flood, electrocution and serious personal injury to
occur. By way of example, but not limited to, the following repairs must be
addressed to authorized professional repairers or re-
EN / 38
gistered professional repairers: motor, pump assembly, main board, motor
board, display board, heaters etc. The manufacturer/seller cannot be held
liable in any case where end-users do not comply with the above The spare part
availability of the washing machine or washer-dryer that you purchased is 10
years. During this period, original spare parts will be available to operate
the washing machine or washer-dryer properly.
EN / 39
BEKO UK AND IRELAND STANDARD MANUFACTURER GUARANTEE TERMS AND CONDITIONS
Your new Beko product is guaranteed against faulty materials, defective
components or manufacturing defects.
The standard guarantee starts from the date of original purchase of the
product and lasts for a period of twelve (12) months unless Beko plc (the
“Manufacturer”) agrees to extend the guarantee for the product in writing.
If you have purchased an American style Fridge freezer, the standard guarantee
starts from the date of original purchase of the product, and lasts for a
period of twenty four (24) months unless Beko plc (the “Manufacturer”) agrees
to extend the guarantee for the product in writing.
If you have any questions about the guarantee on your product (including how
long it is valid), please contact your retailer or our contact centre on 0333
207 9710 (UK and Northern Ireland) or 01 862 3411 (Republic of Ireland) This
guarantee does not in any way diminish or affect your statutory rights in
connection with the product. This guarantee is in addition to your statutory
rights as a consumer. If you have any questions about these rights, please
contact the retailer from which you purchased the product. In certain
circumstances, it is possible that your statutory rights may offer additional
or higher levels of protection than those offered under the terms of this
guarantee.
What is covered by this guarantee? · Repairs to the product required as a
result of faulty materials, defective components or
manufacturing defects. · Functional replacement parts to repair a product. ·
The costs of a Beko Approved Engineer to carry out the repair.
What is not covered? · Transit and delivery damage. · Cabinet or appearance
parts, including but not limited to control knobs, flaps and
handles. · Accessories and/or consumable items including but not limited to
ice trays, scrapers,
cutlery baskets, filters and light bulbs. · Repairs necessary as a direct or
indirect result of:
Accidental damage, misuse or abuse of a product.
An attempted repair of a product by anyone other than a Beko Approved
Engineer (the “Engineer”).
Installation or use of a product where such installation or use fails to
meet the requirements contained in this guarantee or the User Instructions
Booklet.
· Repairs to a product operated at any time on commercial or non-residential
household premises (unless we have previously agreed to the installation
environment).
This guarantee is limited to the cost of repairing the product. To the extent
permitted by law, the Manufacturer does not accept and will not be held liable
for any financial loss incurred in connection with the failure of any product
to operate in accordance with the expected standards. Such financial loss
includes but is not limited to loss arising from: · Time taken off work. ·
Damaged food, clothing or other items. · Meals taken at restaurants or from
takeaways. · General compensation for inconvenience.
EN / 40
Important Notes 1. Your product is designed and built for domestic household
use only. 2. The guarantee will automatically be void if the product is
installed or is used in com-
mercial or non-residential domestic household premises, unless we have
previously agreed to the installation environment. 3. The product must be
correctly installed, located and operated in accordance with the instructions
contained in the User Instructions Booklet provided with your product. 4.
Professional installation by a qualified Electrical Domestic Appliance
Installer is recommended for all Washing Machines, Dishwashers and Electric
Cookers (as incorrect installation may result in you having to pay for the
cost of repairing the product). 5. Gas Cookers must be professionally
installed by a Gas Safe (or Gas Networks Ireland for Republic of Ireland)
registered gas installer. 6. This guarantee is given in respect of products
purchased and used within the United Kingdom and the Republic of Ireland. 7.
This guarantee is effective from the initial date of purchase of a new product
from an authorised retailer and will be void if the product is resold. 8. This
guarantee does not apply to graded sales (where the product is purchased as a
“second”). 9. Possession of a copy of these terms and conditions does not
necessarily mean that a product has the benefit of this guarantee. If you have
any questions, please call our Call Centre on the number set out above. 10.
The Manufacturer reserves the right to terminate the guarantee if its staff or
representatives are subjected to physical or verbal abuse in the course of
carrying out their duties. 11. Optional extras, where available (i.e.
extendable feet) are supplied on a chargeable basis only.
Does Beko offer replacements? This is a repair-only guarantee. On occasion,
the Manufacturer may at its sole discretion, replace your product with a new
product instead of carrying out a repair. Where a replacement is offered, this
would normally be an identical model but when this is not possible, a model of
similar specification will be provided. The Manufacturer will cover the costs
and arrange for the delivery of the new product and for the return of the old
product. Any costs related to disconnecting the faulty product and installing
the replacement product will not be borne by the Manufacturer unless
previously agreed to in writing. The original guarantee will continue to apply
to the replacement product; the new product will not come with a new
guarantee.
When will the repair take place? Our Engineers work Monday to Friday 9.00am to
5.00pm. Appointments outside these hours may be possible at the sole
discretion of the Manufacturer but cannot be guaranteed. Whilst our Engineers
will endeavour to minimize inconvenience and to meet requests for specific
timed appointments, this cannot be guaranteed. We will not be liable for
delays or if it is unable to carry out a repair because a convenient
appointment cannot be arranged.
Will there be any charge for the repairs? It is your responsibility to provide
evidence to the Engineer that your product is covered by this guarantee with a
proof of purchase. The Manufacturer reserves the right to charge for the
reasonable cost of any service call if:
EN / 41
· You cannot provide evidence that your product is covered by this guarantee.
· Where a service call has been made and the engineer finds that there is no
fault with
your product. · That your product has not been installed or operated in
accordance with the User In-
structions Booklet. · That the fault was caused by something other than faulty
materials, defective compon-
ents or manufacturing defects. · For missed appointments. Payment of these
costs are due immediately upon the Engineer providing you with an invoice. The
Manufacturer reserves the right to terminate the guarantee if you fail to pay
the costs for the service call in a timely manner. If you are a resident of
the United Kingdom, this guarantee will be governed by English law and subject
to the English Courts, save where you live in another part of the United
Kingdom, in which case the law and courts of that location will apply. If you
are resident in the Republic of Ireland, this guarantee will be governed by
Irish law and the Irish courts will have jurisdiction. This guarantee is
provided by Beko plc. Beko House, 1 Greenhill Crescent, Watford,
Hertfordshire. WD18 8QU. Beko plc is registered in England and Wales with
company registration number 02415578.
BEKO UK AND IRELAND BUILT-IN APPLIANCES GUARANTEE TERMS AND CONDITIONS
If you have purchased a built-in or integrated appliance, and registered it
within 90 days of purchase by completing the online registration form, then
the standard 12 month guarantee will be extended to 24 months, under the same
terms and conditions as detailed in our Standard Guarantee Terms and
Conditions.
BEKO UK AND IRELAND PROSMART INVERTER MOTOR GUARANTEE TERMS AND CONDITIONS
This 10 year guarantee relates to Beko products that feature the ProSmart
Inverter Motor. The ProSmart Motor guarantee terms and conditions are in
addition to our Standard guarantee terms and conditions detailed in the
previous section.
In order to activate the 10 year guarantee you MUST register the appliance
within 90 days of the original purchase date. You can register by first
visiting Beko.co.uk/register and by following the online instructions.
Beko Free standing appliances come with a 12 month parts and labour guarantee
as standard, Beko Built-in appliances come with a 12 month parts and labour
guarantee as standard. This is extended to 24 months, free of charge, upon
registration of the appliance. When you register your appliance for additional
guarantee, you will automatically activate the ProSmart Motor 10 year
guarantee. You do not need to register twice. (beko.co.uk/guaranteeterms). To
make a claim against your Beko ProSmart Inverter Motor Guarantee (the
“Guarantee”), all customer and product details must be registered with Beko
plc using the procedure outlined below. 1. This extra 9 years (for free
standing appliances) or 8 years (for built-in or integrated
appliances) guarantee is only effective after the expiration of the standard
manufacturer’s guarantee.
EN / 42
2. It is only valid for the ProSmart Inverter motors of selected washing
machines, washerdryers, tumble dryers and dishwashers. It does not cover any
labour charge or any other components of the product. In addition, it is only
valid for one replacement of the ProSmart motor during the extra 9-year (for
free standing appliances) or 8 year (for built-in appliances) guarantee
period.
3. To activate your guarantee, you MUST register your appliance within 90
days of the original purchase date, by visiting beko.co.uk/register.
4. Customers will receive a unique reference code as proof of guarantee
validation by email or post, which must be quoted at the time of a claim being
made.
5. Any repair/replacement of the ProSmart Inverter motor must only be carried
out by an authorised Beko Service Agent (the “Service Agent”).
6. Labour for the repair/replacement of the ProSmart Inverter motor is not
included in this guarantee and is chargeable directly by the Service Agent.
7. Any additional components fitted to the product at any time will not be
covered by this guarantee and will be chargeable directly by the Service
Agent.
8. The guarantee is not transferable and cannot be exchanged for cash. 9.
There are no alternative or additional offers to this Guarantee. 10. The
guarantee is exclusive of the manufacturer’s standard guarantee 11. The Terms
and Conditions shown above are in addition to the standard terms and con-
ditions of your product guarantee. Please read and refer to such Terms and
Conditions when making any claim. 12. We may use the information you provide
for marketing purposes and to analyse your purchasing preferences. We may keep
your information for a reasonable period for these purposes in accordance with
the applicable Data Protection Laws and General Data Protection Regulations
(GDPR). You can opt into this service during the registration process. Further
details are available at http://www.beko.co.uk/cookie-and-privacy. 13. These
Terms and Conditions are governed by the laws of England and Wales;
manufacturer: Beko plc, Beko House, 1 Greenhill Crescent, Watford WD18 8QU.
Company Registration Number: 02415578.
HOW TO OBTAIN SERVICE FOR YOUR APPLIANCE Please keep your purchase receipt or
other proof of purchase details in a safe place; you will need to have this
documentation available should the product require attention under guarantee.
Please take a few moments to complete the details below, as you will need this
information when you call us, or to use our online services. When you call us
you may be required to input your serial number into your telephone keypad.
For help please visit beko.co.uk/support/model-finder
· The product model number is printed on the Operating Instruction Booklet /
User guide · The product model and serial number is printed on the Rating
Label affixed to the appli-
ance. · The Retailer (Purchased from) and Date of purchase will be printed on
your purchase re-
ceipt or other proof of purchase paperwork
Recording of these details alone will not count as proof of purchase. A valid
proof of purchase is required for requesting service under guarantee.
Model number
Serial number
Purchased from
Date of purchase
EN / 43
For service under guarantee or for product advice please call our Contact
centre Before requesting service please check the troubleshooting guide in the
Operating Instructions booklet, as a charge may be levied where no fault is
found, and even though your product may still be under guarantee. After
arranging service the area around the product must be easily accessible to the
Engineer, without the need for cabinets or furniture to be removed or moved.
It is your responsibility to ensure our Engineers have a clean and safe
environment to carry out any repairs.
Please have your Model number and Serial number available when you call us, as
you may be required to input your serial number into your telephone keypad
during your call.
UK Mainland & Northern Ireland: 0333 207 9710 Landline or mobile calls to 0333
numbers cost no more than calls to geographic numbers 01 or 02, and are
charged at the basic rate. Calls from landlines and mobiles are included in
free call packages but please check with your telephone service provider for
exact call charges. Republic of Ireland: 01 862 3411 Service once the
manufacturers guarantee has expired If you have purchased an extended
guarantee please refer to the instructions contained within the extended
guarantee agreement document, otherwise please call us using the appropriate
number above, where service can be obtained at a charge. Should you experience
any difficulty in obtaining service please call us on 0333 207 9710 or 01 862
3411 Contact us though our website Send us a secure message through our online
contact us form. Please visit our website, click Contact Us and choose a
product support topic from the list of options. Complete the required details
and click send message. Product registrations For UK registrations please
visit beko.co.uk/register and for the Republic of Ireland visit
beko.ie/register.
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References
- Beko Appliance & Guarantee Registration | Beko UK
- Product Support | Beko UK
- Beko Appliance & Guarantee Registration | Beko Ireland
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>