How to use the Dongle Recovery Tool to restore and pair or connect a Razer Nari headset to a system

June 7, 2024
Razer

How to use the Dongle Recovery Tool to restore and pair or connect a Razer

Nari headset to a system

Razer Nari/Nari Ultimate Dongle Recovery Tool Guide

There are times when you lose the pairing or connection between your Razer Nari or Razer Nari Ultimate headset to your system. The Nari Dongle Recovery Tool was made to help you restore the connection and pair you headset and system once again. If you need help pairing your Razer headset after downloading the recovery tool, please check out How to pair your wireless USB dongle to a Razer Nari headset using the Razer Nari Pairing Utility.

Below is a step-by-step process on how to use the Nari Dongle Recovery Tool for the Razer Nari or Nari Ultimate.

Dongle Recovery Tool version:

Release notes:

  • Fixed an issue where the headset is detected as “Avnera AV6301” device instead of Nari or Nari Ultimate.
  • Fixed an issue where the microphone is not working when used in wireless mode.

Below are the steps to install the Nari Dongle Recovery Tool:

Note: Make sure that you have already downloaded the latest version through the link above before proceeding.

  1. Run the “NariDongleRecoveryTool_vX.XX.XX.exe” which is located in the “Downloads” folder of your computer.

Note : Downloaded file location may vary, depending on which folder you selected prior to the download.

  1. Follow the instructions on the “REMINDER” section and Click “NEXT”.

  2. Plug in your Razer Nari or Nari Ultimate dongle to your computer and click “RECOVER”.

  3. Wait until the progress bar reaches 100%.

  4. Click “CLOSE” once the recovery process is complete.

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