JANAM GT1 Head Unit User Manual

JANAM GT1 Head Unit

Important Information

Copyright 2022 Janam Technologies LLC. All rights reserved.

GT1 Mobile Entry Pedestal, Janam and the Janam logo are trademarks of Janam Technologies LLC. ARM and Cortex are registered trademarks of ARM Limited (or its subsidiaries) in the EU and/or elsewhere. Other product and brand names may be trademarks or registered trademarks of their respective owners.
Janam Technologies LLC assumes no responsibility for any damage or loss resulting from the use of this guide.
Janam Technologies LLC assumes no responsibility for any loss or claims by third parties which may arise through the use of this product.
Janam Technologies LLC assumes no responsibility for any damage or loss caused by deletion of data as a result of malfunction, dead battery or repairs. To protect against data loss, be sure to make backup copies (on other media) of all important data.
Follow all usage, charging and maintenance guidelines in the Product User Guide. If you have questions, contact Janam.
Important: Please read the End User License Agreement for this product before using the device or the accompanying software program(s). Using the device or any part of the software indicates that you accept the terms of the End User License Agreement.

There may be certain differences between the user manual description and the device’s operation, depending on the software release of your device.

This device may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this device (“Third Party Materials”). All third party materials in this device are provided “as is”, without warranty of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose or use/third party application, interoperability with other materials or applications of the purchaser and non-infringement of copyright.

Janam Technologies LLC will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this device or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, Janam Technologies LLC disclaims all liability for any claims, demands, suits or actions, and more specifically — but not limited to — tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the present Third Party Materials may be subject to paid updates and upgrades in the future; Janam Technologies LLC waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser. The availability of the applications may vary depending on the countries.

Product Overview

Introduction

Janam’s GT1 delivers rapid, reliable and barrier-free access control for sports, performing arts and live entertainment venues. With state-of-the-art barcode scanning and the world’s most advanced tap-and-go NFC technology, GT1’s “plug-and-play” design elegantly transforms a Janam handheld scanner into a contactless, self-service pedestal, saving enormous cost and promoting safe “social distancing.”

By enabling guests to self-scan their entry credentials, GT1 practically eliminates direct contact between patrons and ticket takers, freeing up venue personnel for other important tasks. Powered by a large-capacity battery with over 24 hours of operating time, GT1 delivers robust, no-touch scanning of 1D/2D barcodes, RFID tags on tickets and wristbands, Apple Wallet passes and Google Pay passes from any location in the venue. Attention-grabbing LEDs and audio alerts allow a single attendant to monitor multiple GT1 pedestals at once from a safe distance.

Key Features

• “PLUG-AND-PLAY”
  Transforms an XT2+ or XT3 handheld into a fully-automated, self-service scanning solution
  
  

• SELF-SERVICE
  Visitors self-credential, enabling gate staff to perform other tasks

• NFC “TAP-AND-GO”
  Supports advanced protocols for both Apple Wallet and Google Pay in the same device.

• PHYSICALLY UNTETHERED
  High-capacity battery provides 24+ hours of continuous operation on a single charge.

• VERSATILE DESIGN
  Compact and portable; fits most spaces in pedestal, countertop or wall- mounted format.

• NO TOUCH
  Reduces the spread of contagions via zero contact and safe distancing.

• ROBUST DATA CAPTURE
  Reads all 1D/2D printed and digital barcodes, RFID/NFC enabled tickets and wristbands.

• SOFTWARE INTEGRATION
  Integrates with virtually all third-party ticketing software.

  ---

• INDOOR & SELECT OUTDOOR
  Perfect for sports stadiums, arenas, theaters, museums and other multi- purpose facilities.
  

• INSTANT NOTIFICATIONS
  Attention-grabbing LED lights and audio alerts confirm credential status at a distance.

• SUSTAINED CONNECTIVITY
  Maintains existing network connection to backend software solution for continued stability.

• DURABLE BUILD
  Withstands exposure to light dust and rain.

Equipment Hardware

1. High-visibility LEDs
2. NFC reader
3. Multi-touch capacitive screen
4. 1D/2D barcode reader
5. High-capacity battery
   

Product Specifications

GT1 Pedestal

Dimensions| Height: 52” / 132.08cm
Base: 13” x 15” / 330mm x 381mm
Weight| Approximately 49lbs. / 22.2kgs
Battery| Li-polymer
Nominal voltage: 36V
Rated capacity: 10.4Ah
Charge current: 2A
Charging mode: CC/AC
AC input: 110-240v, 50/60HZ
Max charge voltage: 36V-42V
Cycle life: ~2,000 cycles
Charging time: Approx. 6 hours
I/O| I/O on GT1 includes power input jacks for wall adapter and battery, ethernet port, and USB port
Operating Temperature| -4º to 140ºF / -20°C to 60°C
Storage Temperature| -13º to 158ºF / -25°C to 70°C
Humidity| Non-condensing, 95%
Water & Dust| IP52
Regulatory| FCC Class B, CE Approved
XT2+ / XT3 Rugged Touch Computer
Display| 5-inch, Daylight readable (500 nits), Wide viewing angle, Corning Gorilla Glass
Touch Panel| Multi-touch capacitive screen

Initial Setup

Pedestal Assembly

1. Upon unboxing, you’ll notice that GT1 is folded in half.
   

2. Remove the single screws on both sides of the pedestal while in folded position. Raise the folded top half of GT1, bending it at the hinge until the stem of the pedestal is fully vertical.
   
   
   

3. At the hinge, securely fasten the top and bottom halves of GT1 by inserting the appropriate screws into the holes on the sides of the device. Reinsert the two screws so that they lock the pedestal in a standing position and tighten using the provided hex wrench.
   

Battery Door

1. On the back side of the pedestal, there is a small knob at the top of the battery door. Using a flathead screwdriver, turn the knob counterclockwise 90° to unlock.
   

2. Once unlocked, tip the door backwards and lift it up and out of place to remove.
   

   • To apply the battery door, reverse this process.

Battery Insertion

1. There is a black power cord native to the GT1 pedestal. Ensure that the power cord is laced through the designated hole at the top of the battery holder. Screw the black power cord into the top of the battery, as depicted below.
   
   

2. Insert the battery into the battery holder, lifting the battery into place from below. Carefully tuck the excess cord above the battery holder up into the pedestal.
   
   

3. When inserted properly, the battery will click into place with the holder and the red power button and black power cord will fit comfortably in place, as indicated by their visibility and ease of access within their pre-determined slots in the battery holder.
   
   

   • To remove the battery, use the supplied key to disengage the battery from the holder and reverse the steps taken for installation.
     
     

XT2+ / XT3 Insertion

1. Gently slide the NFC-logo head cover up to expose the handheld holder. Slide the locking clips on each side of the handheld holder to the “up” position.
   

2. Flip the handheld upside-down so that the connector is facing upward and gently slide the handheld into the handheld holder. Slide upward until the handheld’s connector makes firm contact with the holder’s connector pins.
   
   

3. Using one hand, continue to hold the mobile device in place. Secure the mobile device in place by sliding the clasps on top of both sides of the mobile device holder downward.
   
   

4. Slide the NFC / RFID plate downward into its original position.
   
   
   

   • To remove the mobile device, reverse the steps taken for insertion.

Power On & Off

1. Locate the high-capacity battery on the back side of the pedestal. Remove the battery door (if applicable). At the top of the battery, there is a red power button.
   
   

2. On the red power button, the line symbol means “power on” and the circle symbol means “power off”. Toggle the switch to turn on or off.
   
   

Attachable Wheels

1. Located on the back of the pedestal base, there is a long, slightly notched section with a single hole centered about an inch from the edge. Slide the attachable wheels, with the flat side facing downwards, into this notch, sandwiching the pedestal base between the lower and upper lips of the attachable wheels. If the pedestal is unstable once attachable wheels are in position, please reinstall attachable wheels with smooth side facing downward to the floor.
   

2. Align the hole in the attachable wheels with the hole in the base of the pedestal.
   

3. Insert the attachable wheels key into the aligned holes.
   
   

4. Tilt the pedestal backwards to utilize attachable wheels.
   

Connect Battery Charger

1. Locate the high-capacity battery on the back side of the pedestal. Remove the battery door (if applicable). At the base of the battery, there is a port for the charger.
   

2. The battery does not need to be removed from the pedestal in order to charge. Connect the charger to the port.

Caution!
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

This device complies with FCC radiation exposure limits set forth for an uncontrolled environment and it also complies with Part 15 of the FCC RF Rules. This equipment must not be co-located or operating in conjunction with any other antenna or transmitter. End-users and installers must be provide with antenna installation instructions and consider removing the no- collocation statement.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution!
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

The device meets the exemption from the routine evaluation limits in section 2.5 of RSS 102 and compliance with RSS-102 RF exposure, users can obtain Canadian.

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