Bissell 1799 Series ProHeat Pet Advanced Deep Cleaner User Guide

: June 8, 2024
: Bissell

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING YOUR DEEP CLEANER.
When using an electrical appliance, basic precautions should be observed, including the following:

WARNING

Connect to a properly grounded outlet only. See grounding instructions. Do not modify the 3-prong grounded plug.
Do not leave appliance when it is plugged in. Unplug from outlet when not in use and before servicing.
Use indoors only.
Do not allow to be used as a toy. Close attention is necessary when used by or near children.
Do not use for any purpose other than described in this User’s Guide. Use only manufacturer’s recommended attachments.
Do not use with damaged cord or plug. If appliance is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water, have it repaired at an authorized service center.
Do not operate the appliance unless the belt door is securely assembled in the location provided.
Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep the cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
Do not handle plug or appliance with wet hands.
Do not put any object into openings. Do not use with any opening blocked; keep openings free of dust, lint, hair, and anything that may reduce airflow.
Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
Turn off all controls before plugging or unplugging appliance.
Use extra care when cleaning on stairs.
Do not use to pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in areas where they may be present.
Do not use appliance in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth-proofing substances, flammable dust, or other explosive or toxic vapors.
Do not use to pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.).
Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
Use only BISSELL cleaning products intended for use with this appliance to prevent internal component damage. See the Cleaning Formula section of this guide.
Do not immerse. Use only on surfaces moistened by the cleaning process. » Keep appliance on a level surface.
Do not carry the appliance while in use.
Always install float before any wet pick-up operation.
Unplug before connecting TurboBrush Tool.

SAVE THESE INSTRUCTIONS FOR FUTURE USE
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.

WARNING
Improper connection of the equipment-grounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plugin the illustration. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Thanks for buying a BISSELL carpet cleaner!

We love to clean and we’re excited to share one of our innovative products with you. We want to make sure your carpet cleaner works as well in three years as it does today, so this guide has tips on using (page 7-12), maintaining (page 13), and if there is a problem, troubleshooting (page 14).
In just a few simple assembly steps, you’ll be ready to deep clean. Flip to page 6 and let’s get started!

Package Contents

Getting to Know Your Deep Cleaner

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1. Tough Stain Tool
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Pet Stain Tool
Formula Tank
S martMix® Dial
ReadyTools™ Dial
Belt Access Door
6 Rows DirtLifter® PowerBrush
Floor Nozzle
Spray Trigger
Cord Clip
Upper Handle
Quick Release™ Cord Wrap
Ready-to-Use Hose
Power Switch
Extra Long Power Cord
Tool Caddy
2-in-1 Tank
Recline Pedal

*Tools included may vary

Cleaning Formulas

WARNING

To reduce the risk of fire and electric shock due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. To reduce the risk of fire and electric shock when cleaning a hard floor, the BISSELL bare floor tool (203-5640) must be used and is only to be used with BISSELL Hard Floor Solutions formula intended for use with this machine.

Keep plenty of genuine BISSELL 2X* formula on hand so you can clean and protect whenever it fits your schedule.

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Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.

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BOOST
CARPET CLEANING FORMULA ENHANCER

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PRETREAT
PRE TREAT SPOTS AND STAINS TO IMPROVE CARPET CLEANING PERFORMANCE

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Oxy Boost

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Renew Boost

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Prevent Boost

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Pet Oxy Boost

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Stain PreTreat

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Pet Stain PreTreat

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Pet PreTreat + Sanitize

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Removes old, set-in stains permanently

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Revives carpets to look their best

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Repels stains from soaking into carpet fibers

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Removes pet stains and odors permanently

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Pretreat to penetrate and loosen tough stains

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Pretreat to help remove tough pet stains and odors

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Penetrates to sanitize and loosen tough stains

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PROFESSIONAL FORMULA

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2X* CLEANING FORMULA

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BARE FLOOR FORMULAS

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Professional Deep Cleaning

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Pet Stain & Odor

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DeepClean & Protect

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Allergen Cleansing

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DeepClean + Refresh

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Deep Clean + Oxy

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Hard Floor Solutions

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Out cleans all other formulas includes Scotchgard™ Protector

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Removes tough pet stains and contains patented odor removal technology Includes

Scotchgard™ Protector

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Deep cleans carpets and protects from future stains with Scotchgard™ Protector

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Helps remove pet & pollen allergens

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Powerful cleaning with a refreshing scent

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Removes deep down dirt, pet stains, & pet odor

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Safe use for linoleum, vinyl, and ceramic tile; removes tough dirt and grime

ONLY BISSELL Protects from future stains with Scotchgard™ Protector.
Scotchgard™ is a trademark of 3M®.
*2.5 fl. oz. of 2X concentrated formula is equivalent to 5.0 fl. oz. of non-concentrated formula.

Tips Before Carpet Cleaning

If cleaning an entire room, consider moving your furniture to another area.
Use a dry vacuum cleaner over area before using your deep cleaner.
Pre-treat stains with BISSELL PreTreat to improve performance on coffee stains and ground-in dirt.

Assembly

WARNING
Do not plug in your deep cleaner until you are familiar with all instructions and operating procedures

SmartMix®
The SmartMix® feature automatically mixes hot tap water with the BISSELL Advanced cleaning formula. Choose one of the 3 settings and the SmartMix® will adjust the right amount of cleaning formula to mix with the hot water to fit your cleaning need.

2-in-1 Tank ™

Our 2-in-1 Tank™ system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water will be pulled out of your carpets and collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows you to maximize tank space, yet only carry one tank to and from the sink for filling and emptying.

** ReadyTools Dial
This dial switches your machine between floor cleaning and hose/tool cleaning.
Flow Indicator**
This is located on the machine base. It spins when the trigger is pressed to indicate that the machine is applying cleaning solution to the carpet and will stop spinning when the formula tank or bladder needs to be refilled, or when the trigger is released.

Before You Clean

Maximize Results with your ProHeat Pet Deep Cleaner…

Plan activities to give your carpet time to dry.
Move furniture to another area if cleaning an entire room (optional).
Thoroughly vacuum area with a dry vacuum cleaner before deep cleaning.
Plan your cleaning route to leave an exit path. It is best to begin cleaning in the corner farthest from your exit.
Pretreat

Pretreating your carpet is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.

Spray the BISSELL Stain PreTreat formula onto heavy traffic areas, soiled areas, or stains.
Allow penetrating for at least 3 minutes.
Use the ProHeat Pet machine on the high traffic setting.

ATTENTION : To prevent damage to Berber carpets, avoid repeated strokes in the same area.

Preparing Your Machine

Fill the 2-in-1 Tank with Water

WARNING
WARNING: To reduce the risk of electric shock due to internal component damage, use only BISSELL cleaning formulas intended for use with the deep cleaner.

NOTE : Heatwave Technology™ helps maintain the temperature of the water in your 2-in-1 tank while you’re cleaning.

Fill the Formula Tank with Formula

Choose the SmartMix Setting

Simply Choose one of 3 settings:

Heavy Traffic Normal Water Rinse

Each setting is designed to adjust proper amounts of water and cleaning formula for your carpet.

To Remove Ground-In Dirt:
Renew your carpet!
Pretreat ground-in dirt with a BISSELLPretreat Spray. Choose BISSELL Professional Deep Cleaning formula and pair with a BISSELL Boost to enhance your
cleaning.

For Pet Stains & Odors:
Erase pesky stains & remove odors!

Pretreat pesky pet stains with BISSELL Pretreat spray before using your deep cleaner. Choose a BISSELL pet formula for your deep cleaner and clean as directed.

ATTENTION Do not over wet carpet. Be careful not to run over loose objects or edges of area rugs. Stalling the brush may result in premature belt failure.

Operations: Floor Cleaning

NOTE: Both the SmartMix formula tank and the 2-in-1 bladder need to have liquid in them in order for the machine to spray. If one of the tanks are empty, the machine will not spray.
-Caution: Do not overwet the carpet. Also take care not to run over loose objects, edges of area rugs, or the cord.
-Stalling the brush may result in premature belt failure.

Operations: Cleaning with Hose & Attachments

NOTE : Your deep cleaner comes with a hose and at least one tool to attach for cleaning stairs, upholstery, and more.

IMPORTANT : Check upholstery tags for any special care instructions. If possible, check for colored stuffing as it is possible the color could bleed through. Check for colorfastness in a hidden area – maybe the back or underside of the furniture.

Press the trigger to spray solution onto the area you are cleaning. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction up the soiled area. Work in small sections. Spray with only warm water to rinse the cleaned area (optional).

Caution: Do not overwet the upholstery.
When finished, rinse the hose and tool by suctioning warm water from a bowl. Allow the hose and tool to dry before storing the machine.

WARNING

WARNING : To reduce the risk of injury, be extra careful when cleaning stairs. Make sure the machine is secure and level.

Rinsing Your Carpet (optional)

Rinsing is an optional step that can be done during the cleaning process by switching to the water rinse setting, or it can be done after the carpeted area has been cleaned.
Choose the Water Rinse setting on the SmartMix dial, Be sure to rinse out your tank if Boost was added in with your water. Use the Water Rinse setting with water only. Follow the same path as you did for cleaning, taking care to do a forward (wet) stroke by depressing the trigger, a backward (wet) stroke, and a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear.

Operations: Empty the 2-in-1 Tank

NOTE: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action (especially with new carpet that may never have been deep cleaned before). This debris should be picked up and thrown away.

To Continue Cleaning…

Fill the 2-in-1 Tank again, following the instructions on pages 8 and 9.
Make sure the tank lid is secure and return the tank to the machine. Follow cleaning instructions on pages 10 and 11 to continue cleaning. *Don’t forget to check the formula tank and refill as needed!

To Continue Cleaning

Rinse (optional) Choose the Water Rinse setting on the SmartMix dial and follow rinse instructions at the top of this page.

Rinse (optional)
Choose the Water Rinse setting on the SmartMix dial and follow rinse instructions at the top of this page.

Maintenance: Machine Storage

WARNING
To reduce the risk of fire, electric shock, or injury, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

Once your cleaning is complete, make sure the water tank is emptied and rinsed out. Put the unit away in a closet or basement for the next use.
NOTE : Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

Maintenance: Machine Care

A few simple steps can assure your machine is well maintained after your cleaning is complete.

Troubleshooting

WARNING
To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

WARNING

To reduce the risk of electric shock, turn power switch off and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks.

Problem| Possible causes| Remedies
The light is not illuminating on the front of the machine.| Machine power switch is not to turned ON ( I ).| Turn on the power switch.
Reduced spray or no spray| Bladder may be empty.| Refill bladder with hot tap water.
Filter may be clogged.| Clean out flow indicator filter, page 13.
Tanks may not be seated properly.| Turn power OFF (O); remove & reseat tanks.
Pump may have lost prime.| Turn power OFF (O); after 1 minute turn ON and press trigger.
Pump belt may be broken.| Turn on the machine and check to see that the DirtLifter PowerBrush turns.
DirtLifter® PowerBrush does not turn| Brush belt or pump belt is off or broken.| Turn the machine OFF (O) and unplug from the outlet. To check if the brush belt or pump belt has broken, you will need a flat head screwdriver. Insert the blade end into the lower slot of the belt access door to release the lower snap. If necessary, insert the blade end into the upper slot to release the upper snap. Examine the belt for breakage. If broken, please visit bissell.com for replacement part information.
Cleaner not picking up solution| ReadyTools dial may be on the wrong setting for the cleaning job.| Set ReadyTools dial to the proper setting, depending on how you are using your machine.
Nozzle window may not be properly attached.| Press down firmly on the black oval gasket at the top window to make sure the two tabs on the back of the nozzle window are snapped into the mating slots in the main housing.
2-in-1 tank lid is not properly installed.| Re-install lid; refer to page 8.
2-in-1 tank is not properly seated.| 2-in-1 tank must be firmly seated to function; remove and reseat 2-in-1 tank.
Poor tool position. (Hand held attachments only).| Adjust angle; apply more downward pressure.
2-in-1 Tank has picked up maximum dirty water.| Empty 2-in-1 tank, refer to page 12.

Warranty

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If you need additional instruction regarding his warranty or have questions regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or regular mail as described below.

Limited One-Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. See information below on “If your BISSELL product should require service”. This warranty applies to products used for personal, and not commercial or rental service. This warranty does not apply to fans or routine maintenance components such as filters, belts, or brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or any other use not in accordance with the User’s Guide is not covered.

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation may not apply to you.

NOTE : Please keep your original sales receipt. It provides proof of date of purchase in the event of a warranty claim.

Service

If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Care.

Website:www.BISSELL.com/service-centers
E-mail: www.BISSELL.com/email-us

Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am – 10pm ET
Saturday 9am – 8pm ET
Sunday 10am – 7pm ET

Please do not return this product to the store.
Other maintenance or service not included in the manual should be performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.

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When contacting BISSELL, have model number of cleaner available.
Please record your
Model Number:
Please record your
Purchase Date:
NOTE: Please keep your original sales receipt.
It provides proof of purchase date in the event of a warranty claim. See Warranty on page 15 for details.

Parts & Supplies
For Parts and Supplies, go to BISSELL.com and enter your model number in the search field.

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©2015 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 160-7754 Rev 08/15
Visit our website at: www.BISSELL.com
Scotchgard is a trademark of 3M

Bissell 1799 Series ProHeat Pet Advanced Deep Cleaner User Guide – Download [optimized]
Bissell 1799 Series ProHeat Pet Advanced Deep Cleaner User Guide – Download