FRANK ABCC1 Smart Cat Litter Box User Manual

May 15, 2024
Frank

FRANK Logo Smart Cat Litter Box (Frank)
User Manual

FRANK ABCC1 Smart Cat Litter Box

ABCC1 Smart Cat Litter Box

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Packing List

FRANK ABCC1 Smart Cat Litter Box - Packing List

 Quick Start Guide

  • Ensure the waste collection box is closed, the exhaust duct is properly installed, and the top cover is closed. Verify that all the aforementioned components are securely in place;otherwise, the device may experience malfunctions.
  • Please refrain from situating the device on soft surfaces like cushions or carpets, as it may interfere with the gravity sensor’s operation, impacting the user experience and potentially compromising the effectiveness of the automatic cleaning function. If the device encounters issues on soft surfaces,

FRANK ABCC1 Smart Cat Litter Box - Recommended

(1/1) Operating Steps:
After completing the steps below, connect the power supply and allow the device to undergo a self-check (approximately 3-5 minutes). Once the self- check is finished, the device is ready for use.

FRANK ABCC1 Smart Cat Litter Box - collection

1 Remove the waste collection bin| 2 Install the garbage bag (*refer to the instructions provided later for detailed installation steps)| 3 Insert the waste collection bin
FRANK ABCC1 Smart Cat Litter Box - cat litter
7 Remove the top cover| 5 Add appropriate amount of cat litter| 6 Place the top cover back in position

(1/2) Garbage Bag Installation and Usage :

  • After laying the garbage bag flat, insert the drawstring into the drawstring box at the front end. (Figure 1)
  • When cleaning the feces, first open the drawstring box and pull out the drawstring, then securely seal the garbage bag. Next, open the waste collection chamber. (Figure 2)

FRANK ABCC1 Smart Cat Litter Box - garbage (1/3) Placement for the Deodorizing Box:

  • Please purchase deodorizer by yourself.

FRANK ABCC1 Smart Cat Litter Box - deodorizer

FRANK ABCC1 Smart Cat Litter Box - box cover

1 Push out the deodorizer box in the direction indicated by the arrow.| 2 Open the box cover and place the deodorizing sheet  (pack) inside the box.| 3 Pushand install the deodorizing box in the
direction indicated by the arrow.

(1/4) Method of Adding Cat Litter:

FRANK ABCC1 Smart Cat Litter Box - cover upward

1 Lift the upper cover upward| 2 Add cat litter from the top opening of the drum
FRANK ABCC1 Smart Cat Litter Box - upper cover
3 After adding the cat litter, put the upper cover back in place| 4 Double to release the child lock. Press the “Replace” button to level the cat litter.

(1/5) Air duct connection and installation:

  1. Remove the rubber plug from the ventilation duct interface on the device’s body.
  2. Align the outer protrusion of the ventilation duct with the socket on the device and insert it securely.
  3. After inserting, rotate clockwise to lock the ventilation duct securely.
  4. Rotate the ventilation duct counterclockwise to release it from the locked position, and then remove the duct.

Note: The exhaust deodorization system of this product will not function if the air duct is not installed or is installed incorrectly.

(1/6) Disassembly method for the cabin:

  1. Remove the top cover.
  2. Lift up the roller shaft pressure plate to remove the drum.
  3. Push down the roller shaft pressure plate to lock the roller in place.

Tips: The product’s cabin is removable. It is recommended to clean the cabin once every two weeks. After cleaning, make sure to wipe or dry any water stains before loading it back into the equipment.

FRANK ABCC1 Smart Cat Litter Box - Disassembly

Product Components

FRANK ABCC1 Smart Cat Litter Box - Product Components

Control Panel Functions

Introduction of indicator light status:

Fault indicator light

  • Solid Red Light: The roller drum is not installed properly or detects a moving object.
  • Red light off: The device is functioning properly.

WIFlindicator light

  • White Light Flashing Slowly: The device is awaiting a network connection.
  • White light flashing quickly: Device is connecting to the network
  • Solid white light: Device is connected to the network
  • White light off: Device disconnection

Waste collection box indicator light

  • Solid Red Light: The waste collection box is full and requires cleaning.
  • Red light off: The waste collection box is not full

Button functions introduction:

Cleaning and child lock

  • Short Press: Initiate Waste Cleaning and commence odor control (green lights blinking simultaneously).
  • Short Press Twice: Deactivate child lock, turning off the red light.

Leveling and Scooping

  • Short Press: Leveling the litter (light blinks)
  • Long Press for 3s: Replace the litter and initiate odor control (green lights blinking), prompting the device to dispose of the current litter into the waste collection box.

Odor Control and Network Reset

  • Short Press: Activate exhaust fans for ventilation and deodorization (green light blinking). Another short press will turn it off (green light off).
  • Long Press for 3s: Reset Wi-Fi settings on the device, entering the waiting for network connection state.

Child Lock: If there is no activity on the device panel for 30 seconds, the panel butto- ns will automatically lock (to prevent accidental operation by children and pets). In this state, the cleaning button will display a constant red light. The Child Lock can be dea ctivated, turning off the red light on the button.

APP Connection Method and Usage

  1. Install the Tuya Smart app from the app store or scan the QR code below.
    Follow the app instructions to complete the user registration.https://smartapp.tuya.com/tuyasmart
    Please scanthe QR code to download and install the app. Download and install the app from the app store.

  2. Please enable and Wi-Fi on your phone and make sure your phone is connected to Wi-Fi.FRANK ABCC1 Smart Cat Litter Box - connected1 After the installation is complete, please register an account.
    2 Turn on your phone’s Bluetooth and connect to Wi-Fi. Next, connect the power source. If the network indicator light is flashing slowly, it indicates that the device is waiting for a network connection.
    If the indicator light is constantly on, you may need to long-press the “Fresh’ button to reset the network settings of the device.

  3. Open the app and select ‘Add Device’ or choose automatic recognition.
    FRANK ABCC1 Smart Cat Litter Box - Add Device'

    1 Open the Tuya Smart app and select “Add Device”| 2 The device is automaticall discovered via .
    Select “Add” to proceed| 3 Enter the correct Wi-Fi account and password
    FRANK ABCC1 Smart Cat Litter Box - Tuya Smart
    4 Device is connecting to the network| 5 Device isinitializing| 6 APP Function Page

  4. If the network setup fails or times out, please check:
    ● To verify the functionality of your local Wi-Fi, you can check if other devices can successfully connect to and utilize the Wi-Fi network.
    ● Make sure that your phone has both Wi-Fi and enabled.
    ● Verify if the device is in pairing mode by checking if the Wi-Fi indicator on the panel is blinking. A slow blinking indicates that it is waiting to connect, while a fast blinking indicates that it is currently connecting.
    ● Check for Wi-Fi network issues or network outages. Verify if other devices can connect to the network and use it properly.
    ● Ensure that the Wi-Fi account and password you entered are correct. Double- check the information to ensure accuracy.

(4/3) APP main interface:

FRANK ABCC1 Smart Cat Litter Box - APP main

1 Device Name (Customizable)
3 Camera
5 Level
7 Fresh: Manual ventilation
9 Toilet usage statistics
11 Pet information| 2 System Settings
4 Clean
6 Replace cat litter
8 Pet visit toilet info
10 More: Device operation settings
---|---

(4/4) To share the app with other users/ customize the device name:

  1.  Click on “System Settings” in the upper-right corner
  2.  You can customize the device name in the settings for device name. Click on “Share Device” to share the app with other users.

FRANK ABCC1 Smart Cat Litter Box - customize (4/5) More settings:

FRANK ABCC1 Smart Cat Litter Box - settings (4/6) View video and document records:

FRANK ABCC1 Smart Cat Litter Box - document Step 1: Tap the “Video” button on the main interface.
Step 2: On this interface, you can view the real-time internal status of the device, including the scene of your cat using the litter box. Click on toilet records to check the status of your pet’s excrement and determine if your pet has diarrhea.
Step 3: Photos of Pet Excrement. After the pet has finished defecating and left the device, the camera will automatically take a photo of the excrement (tips: if your cat does not successfully bury its feces in the litter) for users to determine if the pet has diarrhea.
(4/7) Identification of multiple cats:

FRANK ABCC1 Smart Cat Litter Box - multiple Step 1: After the pet uses the toilet for the first time and successfully gained its weight by the device, the device will prompt for “There is a new pet, go check it out”.
Step 2: Click on “Cat Information” to enter the “My Cats” Page.
Step 3: Click on the pet to enter the “Pet Information” editing page, where you can add the pet’s name, age, etc.
REMARKS: If the edited pet’s weight changes within £200g or 0.44 Ibs, the device will recognize it as the same pet and automatically update its latest weight.
However, if the weight difference between two pets is within 200g or =0.44 Ibs, the device may not distinguish between them, potentially allocating their toilet usage times randomly. Additionally, this product can recognize up to 3 pets.

Device Usage and Precautions

  1. operation process
    ● The pet enters the device, completes the defecation, and then leaves the device.
    ● The device will capture the pet’s toilet information and upload it to the “Toilet Records” section in the mobile app management system.
    ● The exhaust deodorization system starts working and eliminates odors.
    ● The device starts to operate and clean the pet’s excrement.
    ● Wait for the exhaust deodorization system to complete its operation. Afterward, the negative ion generator initiates the disinfection and sterilization process, further eliminating odors.
    ● The device has finished its operation.

  2. Precautions
    ● Please ensure that the pet weighs more than 1kg or 2.2 pounds to prevent any risks or delays in the device’s ability to clean the feces or other potential acci- dents.
    ● Please avoid placing objects weighing more than 10kg or 22 pounds on top of the device to prevent any malfunction of the gravity sensor.
    ● When encountering situations where the device is not functioning as expected, such as not properly cleaning after the pet’s excretion, it doesn’t necessarily indicate a device malfunction. It could be due to the pet quickly entering the device, preventing the sensors from detecting the pet’s activity. You can manually initiate a cleaning or leveling process to restore the device to normal operation.
    ●  After manually initiating the leveling or litter replacement process, it is necessary to move away from the device at a certain distance for it to start working.
    ● Please add cat litter from the top of the litter bin and then put the cover back on. Then manually perform a litter leveling action.
    ● Please pay close attention to the waste collection box notification messages. When you notice that the waste collection box is full, please clean the feces promptly. Since the waste collection box is full, the device will not operate to avoid contamination.
    ● If the exhaust duct is not installed or installed incorrectly, the device’s exhaust deodorization system will not work.

Device Maintenance and Cleaning Recommendations

  • Please try to keep the area around the litter box entrance clean and promptly remove any dirt or debris, such as pet hair, to prevent interference with the infrared sensors on the door or outside of the compartment.
  • Please clean the feces in a timely manner to avoid the waste collection box becoming full, which could cause the device to stop operating.
  • It is recommended to clean the cylinder every two weeks. After cleaning, make sure to wipe or air-dry the water stains before putting it back into the device.
  • We have incorporated intelligent ventilation, negative ions, and other technologies to maximize odor removal and deodorization. However, it does not guarantee the complete elimination of all odors emitted by pet waste. There fore, it is still necessary for you to regularly clean the waste collection box and cylinder to maintain a clean home environment.

Self-diagnostic Methods and Common Issues

  • When you disconnect the power supply of the device and reconnect it, the product will undergo a self-checking process. During this period, please avoid pressing any buttons or placing objects on top of the litter bin. Kindly wait patiently for the self- checking process to complete.
  • Activate Cleaning, Leveling, Replacing program once for each, to ensure they are working properly.
  • If the ventilation system is not functioning correctly, please make sure that the ventilation duct is correctly inserted. After inserting the ventilation duct, rotate it clockwise to ensure that the sensor near the ventilation duct is in the correct position. Manually initiate the “Fresh” function to check if the fan is operating properly.
  • To manually operate the control panel, you need to deactivate the “Child Lock” function. Otherwise, the control panel buttons will not respond.
  • When initiating the automatic cleaning, leveling, or replacing functions of the device, it is recommended to maintain a distance of 1 meter or 3.2 feet from the device. This distance allows for the proper operation of the device and ensures pets’ safety.

FAQ

Q: What is the maximum number of cats that the multi-cat mode can recog- nize?

A: It can recognize up to 3 cats weighing between 1-12kg or 2.2-26.5 pounds at most.

Q: Why does the litter box rotate automatically after power on? Why does the sensor cleaning light turn on without me making any settings?

A: Because the device runs a self-check program each time it is powered on after a power outage, the litter box returns to its initial position. This process takes approximately 2 minutes. After the self-check is complete, the device automatically enters the cleaning mode, and the sensor light turns on. If you need to make other mode settings, you can adjust them manually.

Q: Why does the device take a long time to clean?

A: The device is designed with a special program that reduces the cleaning operation speed. This is done to lower the noise level of the device and save on cat litter usage. It takes approximately 2 minutes to complete a standard clean- ing cycle. Additionally, the high curiosity of cats near the device, which interrupts the operation, can also contribute to extended cleaning time. The lower speed is beneficial for timid cats as it reduces resistance.

Q: Why does the device rotate during the cleaning process?

Q: How should I choose the type of cat litter?

A: Common types of cat litter available on the market can be used.

Q: Why can't the waste enter the waste collection bin when I clean it up?

A: It could be due to the waste collection bin being blocked by improperly placed cat litter or garbage bags, or the waste being too large to pass through. Please check if the waste collection bin can open and close smoothly. It is recommended to perform a check after installing a new garbage bag. The dimensions of the waste collection bin door are 350*450mm. If there is oversized waste, it can be manually processed to a smaller size before cleaning again.

Q: Why is clean cat litter being dumped into the waste bin during cleaning?

A: Please add cat litter according to the indicated amount inside the litter box. Adding too much cat litter can cause it to exceed the capacity of the separator inside the litter box, resulting in excess litter being dumped into the waste bin, leading to litter waste.

Q: Do | need to clean the litter box by water? How often should I clean it?

A: The litter box and waste collection box can both be removed and washed with water. It is recommended to clean them approximately every two weeks to maintain a clean indoor environment and provide your pet with a clean and tidy toilet.

Q: Why is there still leftover litter in the litter box after using the litter replace- ment function?

A: The litter replacement function of the device is designed to pour the litter from the litter box into the waste collection bin. If the waste collection bin is already occupied by feces and doesn't have enough capacity, it may result in some litter not being successfully emptied into the bin. In such cases, you can try replacing the garbage bag and then perform the litter replacement function again.

Q: Why is my litter box unable to weigh my cat accurately?

Product Disclaimers

  • Please follow the instructions in the user manual carefully for the installation and use of this device.
  • Please use the device indoors and avoid placing it in direct sunlight. Keep it away from any sources of heat or flames.
  • Please place the device on a flat and sturdy surface, and avoid placing any objects on top of it.
  • Do not drag or drop the device when moving it to avoid causing damage to the device.
  • Do not use the device’s sensor cleaning mode for kittens weighing less than 1kg or lactating cats.
  • The main unit of this device must not be soaked or submerged in water.
  • Please unplug the power cord when moving, cleaning, or if the device will not be used for an extended period of time.
  • Please use the original power adapter to avoid device damage or safety hazards.
  • If children are using this device, please ensure that they are supervised by an adult.
  • Please seek professional assistance for repairs to avoid any damage.
  • If you encounter any issues with the product, please contact customer service for assistance.

Product Specifications and Parameters

Product Name: Smart Cat Litter Box
Product Model: Frank
Pet Type: Cat
Rated Power: ≤15W
Rated Voltage: DC12V
Execution Standard: GB47061-2005
Overall Dimensions: 560%560x650mm
Cabin Dimensions: 460x460x410mm
Waste container capacity: 9 L
Recommended litter capacity: 7-8 L

Declaration

  • Dear user, thank you for choosing the Smart Cat Litter Box. Before using the product, please read this user manual carefully.
  • We are not responsible for any damage, personal injury, or property loss caused by improper use of the product.
  • To ensure the best user experience, the product may undergo continuous upgrades and iterations. The actual appearance and materials of the product may vary, and the images and text provided are for reference only.
  • The accompanying documentation, accessories, consumables, and other related materials may vary in different batches due to product upgrades and optimizations. However, this does not affect the functionality of the product. Please refer to the actual items received. Updates will be provided without separate notification.
  • The modification and interpretation rights of this user manual belong to the company.

Warning
FCC Warning
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter- ference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user’s authority to operate the equipment. The device has been evaluated to meet general RF exposure requirement. To maintain compliance with FCC’s RF exposure guidelines, the distance must be at least 20 cm between the radiator and your body, and fully supported by the operating and installation.
TELEC Warning
5.2 GHz band is restricted to indoor use only (Except when communicating with 5.2GHz high power base stations or relay stations).

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