Philips HY1200 One by Sonicare Power Toothbrush User Guide

HY1200 One by Sonicare Power Toothbrush
User Guide One
HY1200

HY1200 One by Sonicare Power Toothbrush

Important safety information

Only use the product for its intended purpose.
Read this important information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries.

Warnings

– Keep the charging cable away from water.
– After cleaning, make sure the charging cable is completely dry before you connect it to a USB power supply unit.
– This appliance can be used by children and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe  way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.
– Children shall not play with the appliance.
– Only use original Philips accessories or consumables. Only use the charging cable provided with the product with an UL (Class 2) or equivalent safety approved 5V DC Adapter (IPX4 or higher).
– This appliance is a personal care device and is not intended for use on multiple patients in a dental practice or institution.
– This appliance contains no user-serviceable parts. If the appliance is damaged, stop using it and contact the Consumer Care Center in your country.
– Do not use near heated surfaces.
– Do not clean any part of the product in the dishwasher.
– This appliance has only been designed for cleaning teeth, gums and tongue.
– Stop using a brush head with crushed or bent bristles. Replace the brush head every 3 months or sooner if signs of wear appear.
– Avoid direct contact with products that contain essential oils or coconut oil. Contact may result in bristles dislodging.
– Stop using the appliance and consult your dentist/doctor if excessive bleeding occurs after use, if bleeding continues to occur after 1 week of use or if you experience discomfort or pain.
– If you have had oral or gum surgery in the previous 2 months, consult your dentist before you use this appliance.
– If you have a pacemaker or other implanted device, contact your doctor or the manufacturer of the implanted device prior to use.
– If you have medical concerns, consult your doctor before you use this appliance.
Battery safety instructions
– This appliance contains batteries that are only removable by skilled persons.
– Only use the product for its intended purpose. Read this information carefully before you use the product and its batteries and accessories, and save it for future reference. Misuse can lead to hazards or serious injuries. Accessories  supplied may vary for different products.
– Keep product and batteries away from fire and do not expose them to direct sunlight or high temperatures.
– If the product becomes abnormally hot or smelly, changes color or if charging takes longer than usual, stop using and charging the product and contact Philips.
– Do not place products and their batteries in microwave ovens or on induction cookers.
– Do not open, modify, pierce, damage or dismantle the product or battery to prevent batteries from heating up or releasing toxic or hazardous substances. Do not shortcircuits, overcharge or reverse charge batteries.
– This appliance contains batteries that are non-replaceable. When the battery is at end of life, the appliance shall be properly disposed of, see section on recycling.
Storage and transportation conditions
Temperature -10°C to 60°C (14 °F to 140 °F).
Electromagnetic fields (EMF)
This Philips appliance complies with all applicable standards and regulations regarding exposure to electromagnetic fields.
Explanation of symbols
The following symbols may appear on the product:
– Read Operator’s Manual (Fig. 2).
– Detachable Power Supply Part (Fig. 3): The “xxxxxx” indicates the model number of the approved chargers to be used.

Introduction

Congratulations on your purchase and welcome to Philips! To fully benefit from the support that Philips offers, register your product at www.philips.com/welcome.
Intended use
Philips One power toothbrushes are intended to remove adherent plaque and food debris from the teeth to reduce tooth decay and improve and maintain oral health. Philips One power toothbrushes are intended for consumer home use. Use by children should be with adult supervision.
Your Philips One (Fig. 1)

1. Handle

2. Power button

3. Battery light indicator

4. Charging port
   Accessories:

5. Brush head(s)

6. Travel case

7. Travel case lid

8. Brush head travel cap

9. USB-A to small plug
   Note: Accessories included may vary based on the model purchased.

Getting started

Attaching the brush head

1.  Align the brush head so the bristles point in the same direction as the front of the handle. Press the brush head down onto the metal shaft (Fig. 4).
   Note: It is normal to see a slight gap between the brush head and the handle (Fig. 5). This allows the brush head to vibrate properly.

Charging your Philips One

1. Plug the USB-A charging cable into the charging port at the bottom of the handle (Fig. 6).

2. Connect the USB-A charging cable into a 5V USB wall adapter (Type A).
   Note: Wall adapter not included. Only use 5V adapter (Type A).

3. Your Philips One beeps twice to indicate that the toothbrush is charging.

4. Your toothbrush continues to charge until it is fully charged.
   – When the toothbrush is charging, the battery indicator fades up and down in white.
   – When fully charged, the battery indicator lights up solid white and turns off after 30 seconds of being fully charged.
   Note: It can take up to 8 hours to fully charge the battery, but you can use the toothbrush before it is fully charged.

Travelling

Note: Depending on the model purchased, your Philips One comes with a travel case or travel cap to store your power toothbrush when travelling or between uses.

Travel case
Put your Philips One toothbrush in the travel case with the bristles facing downwards. Snap close the lid of the travel case.
To remove your Philips One toothbrush in the travel case, follow these steps:

1. Flip open the travel case lid.
2. While holding both ends of the travel case, pinch the base of the toothbrush (Fig. 7).
3. The toothbrush will raise. Lift the toothbrush.

Brush head travel cap
Place your Philips One brush head inside the enclosure of the brush head travel cap with bristles facing upwards. Press the two sides of the cap together to close (Fig. 8).
To remove the brush head travel cap:

1. Ensure the cap is facing upward and the handle is facing you.
2. Hold each side of the cap with opposite hands, pushing down on the right side of the cap while using the other hand to gently open the left side in the direction of the arrow (Fig. 9).

Using your Philips One toothbrush
If you are using this toothbrush for the first time, it is normal to feel more vibration than when using a manual toothbrush. The Philips One uses micro vibrations to help gently clean your teeth. Please follow the brushing instructions  below for the best experience. Philips One comes with a SmarTimer and Quad Pacer to help you brush evenly throughout your mouth.
SmarTimer
The SmarTimer indicates that your 2-minute brushing cycle is complete by beeping 3 times and automatically turning off.
Note: Dental professionals recommend brushing no less than 2 minutes twice a day.

Quad Pacer
The Quad Pacer is an interval timer that beeps every 30 seconds to remind you to brush all teeth evenly by dividing your mouth into 4 sections (Fig. 10).
Begin brushing in section 1 (outside upper teeth) and brush for 30 seconds before you move to section 2 (inside upper teeth).
Continue brushing in section 3 (outside lower teeth) and brush for 30 seconds before you move to section 4 (inside lower teeth).
Note: If you press the power button after you started the brushing cycle, the toothbrush will pause. After a pause of 30 seconds, the SmarTimer and Quad Pacer reset.

Brushing instructions

Please follow the brushing instructions for the best experience.

1. Wet the bristles and apply a small amount of toothpaste.
2. Place the toothbrush bristles against the teeth at a slight angle (45 degrees) (Fig. 11), pressing gently to make the bristles reach the gumline or slightly beneath the gumline. Note: The bristles should slightly flare.
3. Press the power button to turn on the toothbrush.
4. Brush your teeth with back and forth strokes so that the bristles reach all surfaces of the teeth. Change to another section when the Quad Pacer beeps. Continue this motion throughout the 2-minute brushing cycle.
5. To clean the inside surfaces of the front teeth, tilt the brush vertically and make several up-and-down strokes (Fig. 12).
6. After you have completed the brushing cycle, you can spend additional time brushing the chewing surfaces of your teeth and areas where staining occurs (Fig. 13). You can also brush your tongue, with the toothbrush turned on or  off, as you prefer.
   Your power toothbrush should be safe to use on braces (brush heads wear out sooner when used on braces) and dental restorations (fillings, crowns, veneers) if they are properly adhered and not compromised. If a problem occurs, please follow up with a dental professional.

Battery status
This Philips One toothbrush is designed to provide at least 60 brushing sessions after it has been fully charged for 8 hours. This allows sufficient charge for 1 month’s usage if you brush 2 times a day (each session lasting 2 minutes).
When the battery light indicator flashes amber it is time to charge your Philips One (see chapter Charging your Philips One). The table below specifies the battery states:

Note: When the battery is completely empty, the toothbrush turns off. The toothbrush will not turn on until battery is recharged.
Toothbrush does not turn on while charging.
Note: When the battery is completely empty, the toothbrush turns off. The toothbrush will not turn on until battery is recharged. Toothbrush does not turn on while charging.
Note: Battery usage time is expected to reduce over product lifetime.

Cleaning

You should clean your toothbrush and accessories regularly to remove toothpaste and other residue. Failure to clean your product may result in an unhygienic product and damage to it may occur.
Warning: Do not clean product or accessories in dishwasher, microwave, with chemicals or with boiling hot water.

Toothbrush handle

1.  Remove the brush head and rinse the metal shaft area with warm water (Fig. 14). Make sure you remove any residual toothpaste.
2. Wipe the entire surface of the handle with a damp cloth.

Note: Do not tap the handle on the sink to remove excess water.

Cleaning brush head

1. Rinse the brush head and bristles after each use.
2. Remove the brush head from the handle and rinse the brush head connection with warm water at least once a week.

Cleaning travel case or brush head travel cap
Rinse the travel case or brush head travel cap weekly with warm water and wipe clean with a damp cloth.

Cleaning the USB-A charging cable and charging port

1. Use compressed air to clean the charging port on the toothbrush handle and connector on the USB-A charging cable.
2. Use a slightly dampened cloth to wipe the USB-A charging cable then leave to air dry completely.

Note: Avoid contact of the charging port and connections with water. After cleaning, make sure the USB-A charging cable is completely dry before you connect it to a USB power supply unit.

Storage
If you are not going to use the product for a long time, clean it (see ‘Cleaning’), charge it fully, and store it in a cool and dry place away from direct sunlight.

Replacement

Brush head
Replace the brush heads every 3 months to achieve optimal results. Only Philips One brush heads are compatible with Philips One.
Locating the model number
Remove brush head from handle. Look at the top of the handle near the metal shaft for the model number (HY120X).
Warranty and support

Philips warrants its products for two years after the date of purchase. Defects due to faulty materials and workmanship will be repaired or replaced at Philips’ expense provided that convincing proof of purchase in the qualifying period is provided.
Philips recommends use of genuine Sonicare brush heads for optimal performance. Use of other brush heads may damage your Sonicare toothbrush and limit your warranty protection.
Contact our Consumer Care Center at 1-800-682-7664 (North America), outside North America contact your local Philips Consumer Care Center. Internet information:
www.sonicare.com (North America) or www.philips.com/support (outside North America).

WARRANTY EXCLUSIONS
What is not covered under warranty:
– Brush heads.
-Damage caused by use of unauthorized replacement parts or unauthorized brush heads.
– Damage caused by misuse, abuse, neglect ,alterations or unauthorized repair.
– Normal wear and tear, including chips, scratches, abrasions, discoloration or fading.

IMPLIED WARRANTIES
ANY IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THE EXPRESS WARRANTIES SET  FORTH ABOVE. IN SOME STATES LIMITATIONS ON DURATION OF IMPLIED WARRANTIES DO NOT APPLY.
LIMITATION OF REMEDIES
IN NO EVENT SHALL PHILIPS OR ANY OF ITS AFFILIATED OR SUBSIDIARY COMPANIES BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES BASED UPON BREACH OF WARRANTY, BREACH OF
CONTRACT, NEGLIGENCE, TORT, OR ANY OTHER LEGAL THEORY. SUCH DAMAGES INCLUDE, WITHOUT LIMITATION, LOSS OF SAVINGS OR REVENUE; LOSS OF PROFIT; LOSS OF USE; THE CLAIMS OF THIRD PARTIES
INCLUDING, WITHOUT LIMITATION, DENTISTS AND DENTAL HYGIENISTS; AND COST OF ANY SUBSTITUTE EQUIPMENT OR SERVICES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF  INCIDENTAL OR CONSEQUENTIAL DAMAGES.

Disposal
– This product contains a rechargeable lithium-ion battery which must be disposed of properly.
– Contact your local town or city officials for battery disposal information. You can also call 1-800-822-8837 or visit www.call2recycle.org for battery drop-off locations.
– For assistance, visit our website www.philips.com/support or call 1-8xxxxx- xxxx toll free.
– Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. For recycling information, please contact your local waste management facilities or visit www.recycle.philips.com.

– This symbol means that electrical products and batteries shall not be disposed of with normal household waste.
CONTAINS NICKEL METAL HYDRIDE. MUST BE RECYCLED OR DISPOSED OF PROPERLY.
The built-in rechargeable battery must be removed by a qualified professional when the product is discarded. Instructions for removal of built-in rechargeable batteries can be found on www.philips.com/support.
Removing the rechargeable battery
The built-in rechargeable battery must only be removed by a qualified professional when the appliance is discarded. Before removing the battery, make sure that the battery is completely empty.
Take any necessary safety precautions when you handle tools to open the appliance and when you dispose of the rechargeable battery. Be sure to protect your eyes, hands, fingers, and the surface on which you work.
When you handle batteries, make sure that your hands, the product and the batteries are dry.
To avoid accidental short-circuiting of batteries after removal, do not let battery terminals come into contact with metal objects (e.g. coins, hairpins, rings). Do not wrap batteries in aluminum foil. Tape battery terminals or put batteries in a plastic bag before you discard them.
To remove the rechargeable battery, you need wire cutters/scissors and a screwdriver.

1. To deplete the rechargeable battery of any charge, remove the handle from the charging cable, turn on the Philips One toothbrush and let it run until it stops. Repeat this step until you can no longer turn on the Philips One toothbrush.

2. Remove and discard the brush head.

3. Insert a screwdriver into the end cap and pry the tail cover up and down or left and right to loosen end cap (Fig. 15).

4. If the end cap is loose and does not fall off, grab the end cap, and pull out the internal structure (Fig. 16).

5. If the end cap is loose and falls off, remove the internal structure by dropping the handle vertically (charging port must face downwards) onto a hard surface from approximately 6.5ft (2m) (Fig. 17).
   Note: You may have to drop the handle on its end several times to loosen the internal components.

6.  The internal structure will become dislodged .
   Note: If the internals have not been exposed, repeat step 5.

7. Use the screwdriver to pull the internal bracket out of the handle (Fig. 18).

8. Once the internal components have been removed, locate the wire and steel plate that are in contact with the battery. Cut the battery wire (Fig. 19) and the steel plate (Fig. 20) from the circuit board close to the battery.
   Caution: Be aware of any sharp edges to avoid injury to your fingers.

9. Grab the battery and pull it out of the internal structure (Fig. 21).

10. Cover the battery contacts with tape to prevent any electric short from residual battery charge. The rechargeable battery can now be recycled and the rest if the product discarded appropriately.

www.philips.com/Sonicare
www.philips.ca/sonicare
©2023 Koninklijke Philips N.V. (KPNV). All rights reserved.
Philips and the Philips shield are trademarks of KPNV.
Sonicare and the Sonicare logo are trademarks of
Philips Oral Healthcare, LLC and/or KPNV.

References

• Call2Recycle | Leading the Charge For Battery Recycling
• Sonicare Electric Toothbrushes | Philips
• Sonicare Electric Toothbrushes & Smart Toothbrushes | Philips Sonicare
• Philips Customer Service Support - Home | Philips
• Product registration | Philips
• Accueil Assistance | Philips
• Sonicare Electric Toothbrushes & Smart Toothbrushes | Philips Sonicare

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