MAYTAG W11396835B Side By Side Refrigerator User Guide

May 15, 2024
Maytag

MAYTAG W11396835B Side By Side Refrigerator

MAYTAG W11396835B Side By Side Refrigerator

OPERATING INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s Owner’s Manual, before operating this appliance.
IMPORTANT: Before operating this appliance, make sure it has been properly installed according to the appliance’s Owner’s Manual.
NOTE: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pad have not been used for 2 minutes or more. While in “sleep” mode, the first press of a control button will only reactivate the display screen, without changing any settings.
Touch any control button on the dispenser panel to activate the display screen. The home screen will appear as shown.
Operating Instructions
For your convenience, your refrigerator and freezer controls are preset at the factory. When you first install your refrigerator, make sure that the controls are still set to the “mid-settings.” The factory-recommended set points are 37°F (3°C) for the refrigerator and 0°F (–18°C) for the freezer.

IMPORTANT:

  • Wait 24 hours before you put food into the refrigerator. If you add food before the refrigerator has cooled completely, your food may spoil.
    NOTE: Adjusting the set points to a colder than recommended setting will not cool the compartments any faster.

  • If the temperature is too warm or too cold in the refrigerator or freezer, first check the air vents to be sure they are not blocked before adjusting the controls.

  • The preset settings should be correct for normal household usage. The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm.

  • Wait at least 24 hours between adjustments. Recheck the temperatures before other adjustments are made.

TEMPERATURE SET POINTS

To view and adjust the set points, press and hold the Temp button for 3 seconds. When adjust mode is activated, adjusting information will appear on the display screen.
NOTE: To view Celsius temperatures, press the Options button when adjust mode is activated. To return the display setting to Fahrenheit, press Options again.

  • When adjust mode is activated, the display screen shows the refrigerator set point and “Fridge” appears.
  • Press the Dispense Type arrows to raise or lower the set point.
  • When you have finished viewing (and adjusting if desired) the refrigerator set point, press Temp to change the display to show the freezer set point. When the zone has been changed, “Freezer” appears on the display screen.
  • Press the Dispense Type arrows to raise or lower the set point.
  • When you have finished viewing (and adjusting if desired) both the refrigerator and freezer set points, press Light to save the settings.
    Temperature Set Points
    NOTE: To exit without saving changes, allow about 60 seconds of inactivity and adjust mode will turn off automatically.

When adjusting temperature set points, use the following chart as a guide.

CONDITION: TEMPERATURE ADJUSTMENT:
Refrigerator too cold Refrigerator setting 1° higher
Refrigerator too warm Refrigerator setting 1° lower
Freezer too cold Freezer setting 1° higher
Freezer too warm / too little ice Freezer setting 1° lower

The set point range for the refrigerator is 33°F to 45°F (0°C to 7°C).
The set point range for the freezer is –9°F to 5°F (–23°C to –15°C).

DISABLING SOUNDS

  • To turn off all control and dispenser sounds, press and hold Light and Filter at the same time for 3 seconds.
  • To turn all sounds back on, press and hold Light and Filter at the same time for 3 seconds again.

FAST ICE AND POWERCOLD®

The Fast Ice feature assists with temporary periods of heavy ice use by increasing ice production over a 24-hour period.

  • To turn on the Fast Ice feature, press Options one time. “Fast Ice” will appear on the display screen. The Fast Ice feature will remain on for 24 hours unless manually turned off. The PowerCold® feature assists with periods of heavy ice usage, full grocery loads, or temporarily warm room temperatures.
  • To turn on the PowerCold® feature, press Options a second time. The Fast Ice feature will turn off and the PowerCold® feature will turn on. “PowerCold” will appear on the display screen. The PowerCold® feature will remain on for 24 hours unless manually turned off.

To turn on both the Fast Ice and PowerCold® features at the same time, press Options a third time. Both “Fast Ice” and “PowerCold” will appear on the display screen. Both features will remain on for 24 hours unless manually turned off.
To turn both features off, press Options a fourth time. Both “Fast Ice” and “PowerCold” will disappear from the display screen.
When Fast Ice and/or PowerCold® are active, the temperature displays will not change. After 24 hours, the refrigerator returns to the previous temperature set points.
NOTE: If increased ice production is desired at all times, change the freezer control to a lower setting. Setting the freezer to a colder temperature may make some foods harder, such as ice cream.

TURN COOLING ON/OFF

Your refrigerator and freezer will not cool when cooling is turned off. Follow the directions specific to your model.

  • To turn cooling off, press and hold Options and Water Filter at the same time for 3 seconds.
    IMPORTANT: To avoid unintentionally locking the dispenser or changing other settings, be sure to press both buttons at exactly the same time.

  • Press and hold Options and Water Filter for 3 seconds again to turn cooling back on.

DISPENSER LIGHT

When you use the dispenser, the light will turn on automatically. If you want the light to be on continuously, you may choose either On or Dim.
ON: Press Light to turn on the dispenser light. “On” will appear on the display screen.
DIM: Press Light a second time to select Dim mode. “Dim” will appear on the display screen. The dispenser light will remain on but at a lower intensity.
OFF: Press Light a third time to turn off the dispenser light.
The dispenser lights are LEDs that cannot be changed. If it appears that your dispenser lights are not working, see online “Troubleshooting” for more information.

DISPENSER LOCK

The dispenser can be turned off for easy cleaning or to avoid unintentional dispensing by small children and pets.
NOTE: The lock feature does not shut off power to the refrigerator, to the ice maker, or to the dispenser light. It simply deactivates the controls and dispenser lever. To turn off the ice maker, see the “Ice Maker and Storage Bin” section in the Owner’s Manual.

  • Press and hold Light for 3 seconds to lock the dispenser. “Dispenser Locked” will appear on the display screen.
  • Press and hold Light a second time to unlock the dispenser.

DOOR AJAR ALARM

The Door Ajar Alarm feature sounds an alarm when the refrigerator or freezer door is open for 5 minutes and the product cooling is turned on. The alarm will repeat every 2 minutes. Close both doors to turn it off. The feature then resets and will reactivate when either door is left open again for 5 minutes.
NOTE: To mute the audible alarm while keeping the doors open, such as while cleaning the inside of the refrigerator, press any button on the control panel. The alarm sound will be turned off temporarily, but “Door Ajar” will still be displayed on the dispenser control panel.

CUSTOMER SUPPORT

Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips, please see the Owner’s Manual included with your appliance.
For information on any of the following items, the full cycle guide, warranty, detailed product dimensions, or for complete instructions for use and installation, please visit https://www.maytag.com/owners, or in Canada https://www.maytag.ca/owners. This may save you the cost of a service call.

However, if you need to contact us, use the information listed below for the appropriate region.

United States:
1–800–344–1274
Maytag Brand Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777 Maytag Brand Appliances Customer eXperience Centre 200–6750 Century Ave. Mississauga, Ontario L5N 0B7
®/™ ©2023 Maytag. All rights reserved. Used under license in Canada.
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References

Read User Manual Online (PDF format)

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