COSTWAY JV10828BN Bookcase with Rattan Door Instruction Manual

COSTWAY JV10828BN Bookcase with Rattan Door

Product Specifications

• Model Number: JV10828BN
• Language: English (EN), German (DE), French (FR), Spanish (ES), Italian (IT), Polish (PL)
• Contact for Customer Support:
• USA: [email protected]
• AUS: [email protected]
• GBR: [email protected]
• ITA: [email protected]
• POL: [email protected]
• DEU: [email protected]
• FRA: [email protected]
• ESP: [email protected]

Before You Start
Prior to assembling the product, familiarize yourself with the instructions provided. Keep the instruction booklet for future reference. Organize the parts and ensure the set is complete. Follow the assembly steps as outlined in the instructions. It is recommended to assemble the product as close as possible to its final location to avoid unnecessary movement. Ensure that the product is placed on a flat and stable surface. Keep packaging materials and product components out of reach of children.

Assembly Steps

1. Identify and organize all parts.
2. Follow the step-by-step assembly instructions provided.
3. Secure each component as per the guidelines.
4. Check for stability and ensure all connections are properly tightened.

Maintenance
Regularly inspect the product for any signs of wear or damage. Clean the product using a damp cloth and mild detergent. Avoid using abrasive cleaners that may damage the surface.

Return / Damage Claim Instructions:
DO NOT discard the original packaging. If a return is necessary, ensure the item is returned in its original box to facilitate acceptance. Take photos of the box markings and any damaged parts for reference.

For Returns

1. Retain the original packaging.
2. Take a photo of the box markings for identification purposes.
3. Contact customer support for return instructions.

For Damage Claims

1. Photograph the damaged part for claim processing.
2. Email customer support with images and a description of the claim.

Frequently Asked Questions (FAQ)

1. Q: How can I contact customer support for assistance?
   A: You can reach out to our customer support team via email using the respective contact addresses provided in the manual.

2. Q: What should I do if a part is missing during assembly?
   A: Take a photo of the box markings and contact customer support with the images to request a replacement part.

Before You Start

• Please read all instructions carefully.
• Retain instructions for future reference.
• Separate and count all parts and hardware.
• Read through each step carefully and follow the proper order.
• We recommend that, where possible, all items are assembled near to the area in which they will be placed in use, to avoid moving the product unnecessarily once assembled.
• Always place the product on a flat, steady and stable surface.
• Keep all small parts and packaging materials for this product away from babies and children as they potentially pose a serious choking hazard.

Return / Damage Claim Instructions

• DO NOT discard the box / original packaging.
• In case a return is required, the item must be returned in original box. Without this your return will not be accepted.
• Take a photo of the box markings.
• A photo of the markings (text) on the side of the box is required in case a part is needed for replacement. This helps our staff identify your product number to ensure you receive the correct parts.
• Take a photo of the damaged part (if applicable).
• A photo of the damage is always required to file a claim and get your replacement or refund processed quickly. Please make sure you have the box even if it is damaged.
• Send us an email with the images requested.
• Email us directly from marketplace where your item was purchased with the attached images and a description of your claim.

Read User Manual Online (PDF format)

Download This Manual (PDF format)

Download this manual  >>