Canada 765 Water Softener Owner’s Manual Product Information

: May 15, 2024
: Canada

765 Water Softener

Product Information

Specifications

System Dimensions: Not specified in the user
manual
Brine Tank Dimensions: Not specified in the
user manual
Operating Pressure: 30 psi to 125 psi
Temperature Range: Not specified in the user
manual

Product Usage Instructions

Before Installation

Read the manual thoroughly to understand the appliance and its
capabilities. Ensure compliance with local regulations and codes.
Professional installation by a licensed plumber is recommended.

Installation Steps

Unpack and inspect the unit according to the model type.
Prepare for installation by following the outlined steps.
Install the brine tank as per the instructions provided.
Complete the installation process.

Operation

Follow the startup instructions provided in the manual. Monitor
the system during regeneration and clean-up the plumbing system if
needed. Refer to maintenance instructions for regular upkeep.

FAQ

Q: Can I use water that is microbiologically unsafe with this

system?

A: No, it is not recommended to use such water without adequate
disinfection before or after the system.

Q: What should I do if I encounter high water pressure?

A: If the water pressure exceeds 125 psi, use a pressure
reducing valve before connecting it to this appliance.

Q: How do I prevent damage from sediment or hardness in

water?

A: Sediment and hardness can harm seals and pistons. Use
certified lubricant on all seals during installation and ensure
proper maintenance to avoid issues.

Owners Manual

765
Water Softener

/WDKZd E^&E^/ ^

1. Page 20 of this manual contains important maintenance procedures for the continued proper operation of your unit. These MUST be performed regularly for your warranty to remain valid.
2. Read all instructions carefully before operation.
3. Avoid pinched o-rings during installation by applying NSF certified lubricant to all seals (provided with install kit).
4. This system is not intended for treating water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system.

Canada West

Canada East

855 Park St., Unit 1 490 Pinebush Rd., Unit 1

Regina, SK S4N 6M1 Cambridge, ON N1T 0A5

U.S.A. 56 Lightcap Rd. Pottstown, PA 19464

9760 Mayflower Park Drive, 4655 McDowell Rd. W

Suite 110

Phoenix, AZ 85035

Carmel, IN 46032

Table of Contents

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION

3

HOW YOUR WATER CONDITIONER WORKS

4

SPECIFICATIONS

SPECIFICATION / SYSTEM DIMENSIONS

5

BRINE TANK DIMENSIONS

6

INSTALLATION

UNPACKING / INSPECTION OF TWIN TANK MODEL

7

UNPACKING / INSPECTION OF CABINET MODEL

9

BEFORE INSTALLATION

11

PREPARATIONS

12

PREPARATIONS / INSTALLATION STEPS

13

INSTALLING BRINE TANK

14

INSTALLATION

15

OPERATION

STARTUP INSTRUCTIONS

17

DURING REGENERATION/PLUMBING SYSTEM CLEAN-UP

19

MAINTENANCE INSTRUCTIONS AND SCHEDULE

20

RES-UP® FEEDER INSTALLATION INSTRUCTIONS

22

SERVICING ECONOFLO VALVE

23

REPLACEMENT

TIMER REPLACEMENT

23

CLEAN INJECTOR ASSEMBLY / PISTON AND/OR BRINE VALVE ASSEMBLY

REPLACEMENT/ REPLACE MOTOR

24

REPLACING THE BYPASS AND METER CABLE

25

REPLACE DRAIN LINE FLOW CONTROL / REPLACING PCBS

26

PARTS BREAKDOWN

27

PARTS

POWERHEAD

28

VALVE BODY

29

BYPASS

30

CABINET

31

TROUBLE SHOOTING

32

MASTER PROGRAMMING

33

READ THIS PAGE FIRST

BEFORE STARTING INSTALLATION

Read this manual thoroughly to become familiar with the
appliance and its capabilities before installing or operating. Failure to follow instructions could result in personal injury or property damage. This manual will assist you in getting the most out of your new appliance.
Installation must comply with all state, provincial or local
regulations. Check with your local public works department for plumbing and sanitation codes. In the event that the codes conflict with any content in this manual the local codes should be followed. Professional installation by a licensed plumber or certified water treatment professional is recommended.
WARNING!: Do not use water that is microbiologically unsafe
without adequate disinfection before or after this system.
This appliance is capable of operating at temperatures
between 40°F and 110°F (4°C – 43°C). Do not use this appliance on hot water supplies.
Do not install this appliance where it may be exposed to wet
weather, direct sunlight, or temperatures outside of the range specified above.
Avoid pinched o-rings during installation by applying
IAPMO certified lubricant (provided with install kit) to all seals.

This appliance is designed to operate on pressures of 30
psi to 125 psi. If the water pressure is higher than the maximum, use a pressure reducing valve ahead of this appliance.
It is not uncommon for sediment, precipitated iron or
hardness to be present in water supplies. Precipitated minerals or sediments can cause damage to the seals and piston. This is considered a harsh environment and the seals and piston would not be covered by warranty stated or otherwise.
It is recommended to regularly inspect and service the
control valve on an annual basis. Cleaning and/or replacement of piston, seals, and or spacers may be necessary depending on the raw water quality. An Annual Maintenance kit is available for this purpose.
This publication is based on information available when
approved for printing. Continuing design refinement could cause changes that may not be included in this publication. The manufacturer reserves the right to change the specifications referred to in this literature at any time, without prior notice.

NOTE
Do not remove or destroy the serial number. It must be
referenced on request for warranty repair or
replacement

NOTE: used to emphasize
installation, operation or maintenance information which is important but does not present a hazard.

INSTALL NOTES &
SAFETY MESSAGES
Watch for the following messages in this manual:

CAUTION!
Disassembly while under pressure can result in flooding.

CAUTION: used when
failure to follow directions could result in damage to equipment or property.

WARNING!

ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE COVER OR ACCESSING ANY INTERNAL CONTROL PARTS

3 WARNING: used to
indicate a hazard which could cause injury or death if ignored.

HOW YOUR WATER CONDITIONER WORKS
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions such as calcium and magnesium in the water by trading it for sodium ions producing soft water. Unlike the calcium and magnesium, sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with the cleaning action of soaps. The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions. Eventually this resin releases all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration is accomplished by washing the resin with a salt saturated brine solution that removes the calcium and magnesium while replenishing the sodium. This is why the softener requires a brine tank and salt. The water softener can run for days before running out of sodium, and when it does, the sodium is replenished in only a matter of a few hours
When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 5075% of the calculated hardness alone capacity. This will minimize the potential for bed fouling.
If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use resin bed cleaning compounds carefully following the directions on the container.

Precision Brining: Precision brining means that your conditioner calculates the exact amount of brine required to regenerate saving up to 30% more salt. When your conditioner regenerates it will display two numbers for capacity: one will be total capacity and the other will be 70 % of capacity. The unit counts down to the end of the 70% then calculates how much of the 30% you used (your reserve) it then adjusts the brine amount accordingly and regenerates that evening. This feature means that your capacity will always be different after every regeneration therefore reducing your salt use.
Soft Water Recharge for High Usage: Should you reach the 70% capacity and then go beyond the 30% before it is time to regenerate, the conditioner will do a quick regeneration to restore limited capacity to get it through the remainder of the day.
System Refresh: If you are away for an extended period of time, stagnant water can cause bacteria growth. To prevent this, the system refresh feature will perform a 10 minute backwash after 7 days of inactivity.
Adjustable Backwash: On clean municipal water supply there is no need to backwash and clean the bed with every regeneration. The 85HE saves a significant amount of water by skipping up to 10 backwash cycles.
Scrolling Diagnostics: By pressing any button to light the LCD display the unit will automatically begin scrolling important information for diagnostic purposes.
Soft Water Brine Tank Refill: Conserves capacity and keeps brine tank cleaner by adding only treated soft water to brine tank rather than raw untreated hard water.
Total Gallons: The total amount of soft water the system can produce between regenerations.

Remaining Gallons: The amount of soft water capacity until the next regeneration is required.
Number of People: In the household as programmed at install.
Reserve Capacity: Calculated as 75 gallons per person.
Estimated Days to Next: Estimation of days to the next regeneration based on current consumption, hardness and capacity.
Last Regeneration: The date of the last regeneration cycle by the conditioner.
Total Regenerations: This is the total number of times the conditioner has regenerated.
Total Gallons: Total gallons treated by the conditioner.
Over Run Total: How many times soft water recharge was required due to high usage.
Current Flow Rate: Will only display if treated water is running otherwise it will read 0.
Peak Flow: Maximum flow that has gone through the conditioner.
Delayed Regen OFF: Generally only used after servicing.
Regen Time: Time of day that the conditioner is scheduled to regenerate.
Refill Time: The current calculated refill time for makeup brine (displays up to 70% of total brine required).
Valve Mode: Current valve setting EG. Softener UF (up flow). You can unlock the board as directed and press the down arrow to stop the scrolling. You can then use the down arrow to go to each of the diagnostics as required.
System Bypass: All systems come with a manual bypass valve allowing you to bypass the system, allowing raw untreated water to be used in your home for any reason such as system servicing.

CAUTION!
Do not use where the water is microbiologically unsafe or with water of unknown quality without
adequate disinfection before or after the unit.

4

SPECIFICATION

Part #
15100600 15100618 15100636 15100654 15100657 15100660 15100661 15100662

Model

Capacity Grains

Flow Rate

@ 10 lbs/ cu ft

@ 6 lbs/ cu ft (Factory
Setting)

@ 3 lbs/ cu ft

Service USGPM

Backwash USGPM

Regeneration
Water Usage Factory Setting

Mineral Tank Size

(Gallons)

Resin Brine Tank / Cabinet Size

Cu. Ft.

Inches

Salt Capacity (Lbs)

Shipping Weight
Lbs

HT765-75 19,875 16,500 10,500 8.0

1.5

56.7

8 x 44 0.75 BTS 15.0²x34.7/BTR 18.1×34.7 BTS 230 /BTR 270 93

HT765-100 26,500 22,000 14,000 10.0 2.0

67.2

9 x 48 1.00 BTS 15.0²x34.7/BTR 18.1×34.7 BTS 230 /BTR 270 110

HT765-150 39,750 33,000 21,000 12.0 2.4

76.2

10 x 54 1.50 BTS 15.0²x34.7/BTR 18.1×34.7 BTS 230 /BTR 270 141

HT765-200 53,000 44,000 28,000 15.0 3.0

124.4

12 x 52 2.00

20.3 x 37.4

385

158

HT765-250 66,250 55,000 35,000 15.0 4.0

135.4

13 x 54 2.50

20.3 x 37.4

385

198

HT765-300 79,500 66,000 42,000 15.0 5.0

173.2

14 x 65 3.00

23.0 x 40.5

550

244

HT765-75C 19,875 16,500 10,500 8.0

2.0

66.7

9 x 35 0.75

13.8 x 23.6 x 43.3

225

93

HT765-100C 26,500 22,000 14,000 10.0 2.4

75.2

10 x 35 1.00

13.8 x 23.6 x 43.3

225

110

Note: Shipping weights do not include tank jackets. Add approx 10 lbs.

SYSTEM DIMENSIONS

Models HT765-75 HT765-100 HT765-150 HT765-200 HT765-250 HT765-300

A (Inches) 35″ 35″ 35″ 35″ 47″ 52″

B (Inches) 9″ 10″ 9″ 10″ 10″ 12″

Working Temperature: This unit must be operated at temperatures between 40°F and 110°F (4°C – 43°C). Working Pressure: This water softener must be operated on pressures between 30 psi to 125 psi. If the water pressure is higher than 125 PSI, use a pressure reducing valve in the water supply line to the softener. Voltage = 120V / 60 Hz Pipe Size = 3/4″ and 1″
· At the stated service flow rates, the pressure drop through these devices will not exceed 15 psig. · The manufacturer reserves the right to make product improvements which may deviate from the specifications and

descriptions stated herein, without obligation to change previously manufactured products or to note the change. Peak flow rates intended for intermittent use only (10 minutes or less) and are for residential applications only. Do not use peak flow rate for commercial applications or for a continuous rate when treated water supplies are geothermal heat pump, swimming pool, etc.
For satisfactory operation, the pumping rate of the well system must equal or exceed indicated backwash flow rate.
All units come with plastic bypass
**Maximum Iron = 2.0 ppm ferrous (clear water iron) Maximum Hydrogen Sulfide = 0.0 ppm Maximum Manganese = .75 ppm pH = 6.5 to 8.5 with no iron present with iron present 6.5 – 7.5

Twin Tank Model

6(77,1*6

83

6(/(&7 ‘2:1

Cabinet Model

A

B

5

BRINE TANK DIMENSIONS

Model

Color

Liquid Volume

Tank Dimensions (inches)

Brine Tanks

BTR-100

Vanilla

US Gal Liters

29.5

111.5

L x W x H 18.1 x 34.7

BTR-145

Vanilla

42.3

159.7

20.3 x 37.4

BTR-200

Grey

53.0

200.3

23.0 x 40.5

All brine tanks come with salt grid, safety float and brine well

5 Pack Carton Dimensions (inches)
L x W x H
18.9 x 18.9 x 65.6 21.9 x 21.9 x 72.2 24.6 x 24.6 x 84

BTR100

BTR145

Salt Capacity

Lbs

Kg

270.0 122.2 385.0 174.2 700.0 316.7

VDOWWDQNOLG

VDOWWDQNERG
BTR200

VDOWJULGVVWHP

6%75OODEHO

VDOWJULGVVWHP

%75OODEHO

VDOWWDQNERG VDOWJULGVVWHP

EULQ HZH OODQGEULQHYDOYH VDOWJULGVVWHP

EULQHZHOODQGEULQHYDOYH

%75OODEHO

UNPACKING / INSPECTION OF TWIN TANK MODEL

Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss claims. The manufacturer is not responsible for damages in transit.

Small parts, needed to install the Softener, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.

What is included in the box?
For Models HT765-75, HT765-100, HT765-150, you will expect the following:
1. Control Valve 2. Tank 3. Parts Box 4. Owners Manual 5. Drain Hose & Clamp (Not included in some brands) 6. Brine Tank Assembly

1. Control Valve

There are 7 Red clips. Please check to make sure you have all of them.

3. Parts Box
92360 Grease Packet

60090010 2 X 3/4″ Elbow Adapter)

60090003 2X 1″ Straight Adapter

60010630 Transformer

18280 Upper Basket

60010006 Bypass Tool
60010026 O Rings Attached

2. Tank
Distributor Tube Inside the Tank

6. Brine Tank Assembly (Round Brine Tank Shown))

Brine Tank (Round or Square)

Brine Tank Tubing
Brine Well/ Safety Float

Media Inside the Tank. Media Type will depend on what models were purchased

Grid Legs (3 for Round and 4 for Square)
Grid (Round or Square)

Brine Tank Lid

,03257$17
3/($6((1685(7+($77$&+(‘ 78%(67,))(1(5,6,16(57(‘ ,1727+(%5,1(/,1(%()25( 7,+7(1,1 7+(187

7

For Models EFT60 and EFT90 the media and Control Valve is packaged separately in carton and bags

What is included with HT765-200, HT765-250, HT765-300 models?
1. Tank (Models 30 and 40 will get an Adapter and Oring attached to the tank) 2. Control Valve with Parts Box 3. Media Boxes (Qty 3 for 30 and Qty 4 for 40) 4. Drain Line and Hose Clamp (Not Included with some models)) 5. Brine Tank Assembly
Models HT765-200, HT765-250, HT765300 will get Adaptor and Oring Shown

2. Control Valve

There are 7 Red clips. Please check to make sure you have all of them.

2. Parts Box
92360 Grease Packet

60090010 2 X 3/4″ Elbow Adapter)

60090003 2X 1″ Straight Adapter

60010630 Transformer

18280 Upper Basket

60010006 Bypass Tool
60010026 O Rings Attached

1. Tank
Distributor Tube Inside the Tank

5. Brine Tank Assembly (Round Brine Tank Shown))

Brine Tank (Round or Square)

Brine Tank Tubing
Brine Well/ Safety Float

Media Inside the Tank. Media Type will depend on what models were purchased

Grid Legs (3 for Round and 4 for Square)
Grid (Round or Square)

Brine Tank Lid

8

,03257$17
3/($6((1685(7+($77$&+(‘ 78%(67,))(1(5,6,16(57(‘ ,1727+(%5,1(/,1(%()25( 7,+7(1,1 7+(187

3. Media Box (Qty depends on Models)

UNPACKING / INSPECTION OF CABINET MODEL
1. Cabinet with Valve attached – HT765-75C, HT765-100C 2. Parts Box 3. Owners Manual and Warranty Card

2. Parts Box
92360 Grease Packet

60090010 2 X 3/4″ Elbow Adapter)

60090003 2X 1″ Straight Adapter

60010630 Transformer

60010006 Bypass Tool

60010026 O Rings Attached

9

Check Valve Type and Valve Serial #
The right Sticker shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels are important for troubleshooting. Please record these numbers for future use on page 21 in the maintenance section.

Complete System Serial #

,WHP
‘HVF 6HULDO

<0/

Valve Serial #
‘)

10

Valve Serial #:

Date Code Canature Valve

22018421Y
PART NUMBER

M
YEAR (2016) H = 2011 I = 2012 J = 2013 K = 2014 L = 2015 M = 2016 N = 2017 O = 2018 P = 2019 Q = 2020

4
MONTH (APR) 1 = JAN 2 = FEB 3 = MAR 4 = APR 5 = MAY 6 = JUN 7 = JUL 8 = AUG 9 = SEP A = OCT

L
DAY of MONTH (21) 1 2 3 4 5 6 7 8 9
A = 10

0001
BATCH NUMBER

B = NOV C = DEC

B = 11 C = 12 D = 13 E = 14 F = 15 G = 16 H = 17 I = 18 J = 19 K = 20 L = 21 M = 22 N = 23 O = 24 P = 25 Q = 26 R = 27 S = 28 T = 29 U = 30 V = 31

BEFORE INSTALLATION
Make sure you have a copy of your most recent water test results. If your water has not been tested previously you can contact your supplier of this product to obtain a water sample bottle to be sent to one of our facilities for a free analysis. It is important that this product not be installed until you have this information. In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl bypass valve or by physical separation, an approved ground clamp with no less than #6 copper conductor must be used for continuity, to maintain proper metallic pipe bonding.
Fig. 1.

NOTE
All government codes and regulations governing the installation of these devices
must be observed.
CAUTION!

8QILOWHUHG:DWHU%SDVV /RRS&XW &DSSHG

*URXQG6WUDS5HTXLUHG%HFDXVH RI%UHDNLQ&RQWLQXLW

)LOWHUHG:DWHU/LQHLQ+RPH
Inspecting and Handling Your New System*
Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage inspection. Damage to cartons should also be noted. Handle the conditioner unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor. Do not turn the conditioner unit upside down.
To Insure this Product Functions Properly:
Your feed water line size to the unit must be a minimum of 3/4 inch with an operating pressure of no less than 30 psi and no more than 125 psi.

If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used between the two lines that have been
cut in order to maintain continuity. The length of the grounding strap will depend
upon the number of units being installed and/or the amount of copper pipe being replaced with plastic pipe.
See Fig. 1.

MECHANICAL:

NOTE

Do not use petroleum based lubricants such as petroleum jelly, oils or hydrocarbon based lubricants.Use only 100% silicone lubricants (grease packet provided in parts kit). All plastic connections should be hand tightened only. Teflon tape may be used on connections that do not use an O-ring seal. Do not use pliers or pipe wrenches except where indicated by Nut shape (eg. pipe adapters) All plumbing must be completed according to local codes. Soldering connections should be done before connecting any pieces to the pipe as excessive heat can damage them.
Tools Required for Installation: NOTE: We recommend installation only be completed by a competent installer or plumbing professional to insure this product is installed in accordance with local plumbing codes.
s Two adjustable wrenches s Additional tools may be required if modification to home plumbing is required.
s Plastic inlet and outlet fittings are included with the conditioner. To maintain full valve flow, 3/4″ or 1″ pipes to and from
the conditioner fittings are recommended. You should maintain the same, or larger, pipe size as the water supply pipe, up to the conditioner inlet and outlet.
s Use copper, brass, or PEX pipe and fittings.
s Some codes may also allow PVC plastic pipe.
s ALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the conditioner for
repairs if needed, but still have water in the house pipes.
s 5/8″ OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.

Check your local electrical code for the correct clamp
and cable size.
NOTE
If a severe loss in water pressure is observed when the conditioner unit is initially placed in service, the conditioner tank may have been laid on its side during transit. If this occurs, back-
wash the conditioner to “reclassify” the media.
*NOTE
Due to transportation and climatic conditions all connections including the
11 valve to the tank need to be checked at time of installation and tightened if
necessary.

PREPARATIONS
1. Media Installation (When Necessary). Models including and higher than 2 CF (Models 60, 90) of media are shipped with separate media in pails or boxes. Models lower than 2 CF of media come loaded with media and this step can be skipped for new installation.

a

b

c

Upper Cone

Plug the Riser Tube

The riser (distributor) remains inside the tank seated in the depression at the bottom

CAUTION!
The unit should be depressurized before installing or replacing media

a) Lube the bottom oring (picture d) and attach the upper cone to the valve.

b) Temporarily plug the open end of the riser tube to ensure that no resin or gravel falls down into the distribution. The riser (distributor) remains inside the tank seated in the depression at the bottom. Plug tube with a tape. Remove after media is loaded.

c) Fill support bed first. The media will not always spill down inside the tank and may need to be swept inside.The large funnel (sold separately makes filling the tank easier and neater. (Or an empty 1 gallon or 4 liter container with the bottom cut out makes a good funnel.)

O-ring
d

Resin
Support Bed Gravel
Fill tank one quarter full of water to protect distribution during gravel installation. Place the media into the tank in the order indicated above. Slowly and carefully add the gravel support bed and the filtration media leveling each layer as it is placed into the tank.
CAUTION!
Make sure that the unit is de-pressurized
before conducting this task.
12CAUTION! DO NOT use petroleum based lubricants as they will cause swelling of O-ring seals.

d) Unplug the riser tube, carefully position the valve over it and turn the valve into the threads in the fiberglass tank, tightening securely into tank. Note: Ensure that the internal O-ring in the valve fits securely over the riser tube. Silicone grease (part # 92360) or other food grade lubricant may be applied to the O-ring to ease installation of the riser tube.

e

Unscrew Spill Cap D-Tube

Attach Cone

Grease port Orings using brush (not included) or your finger (Make sure to wear protective gloves)
CAUTION: Make sure the power cord of the valve doesn’t get caught between the threads
d) Lube the bottom Valve Orings with the grease supplied, Attach the Cone. Unscrew the spill cap. Carefully Slide the D-Tube inside the Valve and Screw the Valve inside the Tank such that the power cord doesn’t get caught between the valve and the tank.

PREPARATIONS

Bypass

3. Attaching Bypass to Valve (If required in case of replacing the control valve. The new control Clips valve comes with bypass attached)
Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water Softener to the plumbing of the house. The control valve must not be submitted to temperatures above 43°C (110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded copper adapters to the copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.Do not use pipe thread compound as it may attack the material in the valve body.

INSTALLATION STEPS

Determine the best location for your water Softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the Softener to freezing or temperatures above 43°C (110°F) will void the warranty.

Please notice the inlet and outlet labels on the valve as shown here to determine the position of the equipment:

Downflow Valve

Facts to Remember When Planning Your Installation
Inlet 1. All installation procedures must conform to local and state or provincial plumbing codes.
2. Outside faucets used to water lawns and gardens should not supply untreated water, replace untreated water with feed water to the unit. If necessary to do this please install check valve, see page 14. A new water line is often required to be connected to supply untreated water to the inlet of the water filter and to the outside faucets.
3. Make sure the bypass is attached well to the control valve. Connect the straight or elbow connectors to the bypass with red clips. Connect the inlet and outlet of the water filter to the plumbing of the house. The control valve must not be submitted to temperatures above 43°C (110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded copper adapters to the copper pipe and then, using Teflon tape, screw the assembly into the bypass valve.
Do not use pipe thread compound as it may attack the material in the valve body.
4. Apply Teflon Tape and Orings to the fittings
5. Connect Filter to the house plumbing. Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6″(152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.
6. Drain Line connection: Attach 5/8″OD drain hose (Supplied with some models and brands) to the hose barb and tighten securely with a hose clamp (Supplied with some models and brands). Run the drain line to a floor drain or a laundry drain. Complete any necessary plumbing.
7. Make sure there are no leaks in the plumbing system before proceeding.

Outlet

2. Water Lines
Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to be connected to supply hard water to the inlet of the water softener and to the outside faucets. Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater or other fixtures in the house and as near the desired location of the water softener as possible. Install a tee fitting on the feed end of the cut pipe, and an elbow fitting on the other end. Install piping from the tee to the inlet of the water softener and from the elbow to the outlet of the softener. To sever the water lines which branch off to feed any outside faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the end of the pipe nearest the outside faucet and
13 a cap on the end connected to the existing water line. Install piping from the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the
outside faucet. Following this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater and therefore the hot water lines, being supplied with soft water.

INSTALLING BRINE TANK

Assembling Brine Tank*
a) Attach the three brine grid legs to grid plate. The legs will snap on to the tabs of the salt plate making a “click” sound. For square brine tank there are four legs.)

c) Drop the brine grid with brine well inside the brine tank such that the nut fitting faces the hole on the brine tank. Then press the grid evenly inside the brine tank until the brine grid legs touches the bottom of the brine tank.

IMPORTANT: IT IS IMPORTANT TO ALIGN THE HANDLE TO THE BRINE WELL AS SHOWN

d) Take the brine tube and insert the nut and plastic sleeve as shown below.
Insert Sleeve
e) Insert the tube in the float assembly elbow and hand tighten the nut. In many cases the brine line already come installed from the factory. Leave the other end of the brine line tube inside the brine tank

b) Insert the brine well assembly inside the grid plate as well below.

The hole in the brine tank should line up with the brine line as shown

f) For installation of brine tank at the installation site, pull the other end of the brine tube from the hole on the brine tank. The completed assembly is shown below.

Attaching Brine Tubing to the Brine Line of the Valve

Be sure to remove blue clip before inserting tubing so that the tubing does not get damaged by the grip ring. Once tubing is fully inserted replace the blue secure clip

*NOTE
Resin Cleaner
An approved resin cleaner MUST be used on a regular basis if your water supply
contains iron.
See page 22 – Res-Up® Feeder Installation Instructions

14

INSTALLATION

Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6″(152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.

Water Softener Installation

Cold (Raw water)

To Outside Faucet Cold (Soft Water)

Cold (Filtered water)

In Out In

Out

Check Valve
In

Hot (Soft Water) Out

Water Heater Water Softener

Water Pipe Inlet

Water Pipe Outlet

Water Filter
*NOTE
Check local plumbing codes in regards to requirements for use of Check Valve or
back flow prevention or vacuum breaker

AC 120V/10A Current Protect Socket

Brine Elbow Assembly
3/8″ Brine Tube
Brine Tank

Drain Elbow Assembly

NOTICE – THERE ARE RAISED ARROWS ON THE BYPASS ASSEMBLY INDICATING DIRECTION OF WATER FLOW

Brine Valve Connector Detail
Optional Overflow Assembly

Pressure Tank 5/8″ Drain Line

Inlet Outlet

5/8″ Overflow Line (Only
required if overflow assembly is installed.)

Optional Pipes Fixed Structure

Floor Drain

Laundry Drain

NOTE
Waste connections or drain outlet shall be designed and constructed to provide for connection to the sanitary
waste system through an air-gap of 2 pipe diameters or 1 inch (22 mm) whichever
is larger.

CAUTION!
Never insert drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned
into the conditioner.

15

INSTALLATION

Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6″(152 mm) between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.

Cabinet Softener Installation

Cold (Raw water)

To Outside Faucet Cold (Soft Water)

Cold (Filtered water)

In Out In

Out

Check Valve
In

Hot (Soft Water)
:DWHU3LSH,QOHW

Out Water Heater Water Softener
:DWHU3LSH2XWOHW

Water Filter
*NOTE
Check local plumbing codes in regards to requirements for use of Check Valve or
back flow prevention or vacuum breaker

%ULQH(OERZ $VVHPEO

$&9$ &XUUHQW3URWHFW 6RFNHW

´%ULQH7XEH

‘UDLQ(OERZ $VVHPEO

NOTICE – THERE ARE RAISED ARROWS ON THE BYPASS ASSEMBLY INDICATING DIRECTION OF WATER FLOW

&DELQHW

´’UDLQ/LQH

2SWLRQDO 2YHUIORZ $VVHPEO

´ 2YHUIORZ /LQH2QO
UHTXLUHGLI RYHUIORZ DVVHPEOLV LQVWDOOHG
2SWLRQDO3LSHV)L[HG 6WUXFWXUH

Inlet

)ORRU’UDLQ

/DXQGU’UDLQ

Outlet

16

NOTE
Waste connections or drain outlet shall be designed and constructed to provide for connection to the sanitary
waste system through an air-gap of 2 pipe diameters or 1 inch (22 mm) whichever
is larger.

CAUTION!
Never insert drain line directly into a drain, sewer line, or trap. Always allow an air gap between the drain line and the wastewater to prevent the possibility of sewage being back-siphoned
into the conditioner.

STARTUP INSTRUCTIONS
1. Connect the Transformer to the Valve
Plug the 12-volt transformer into a 120 VAC 60 Hz outlet.

2. Screen Display
Familiarize with Button Configuration:

TIME 05:22 PM

6(77,1*6

83

The controller will show the following on the screen – Time, Date and Remaining Gallons or Days.

3. Add Water to Brine Tank
Open the brine tank /cabinet salt lid and add water as per the info below. Do not add salt to the brine tank at this time.
BTR-100 -2.5 US Gallons

6(/(&7 ‘2:1

Key Pad Configuration:
SETTINGS – This function is to enter the basic set up information required at the time of installation.
SELECT – This function is to accept the values if changed and advance to the next page in the menu.
UP/DOWN – These buttons are used to increase or decrease the value of the settings while in the programming mode.

4. Manually Regenerate the Valve

Manually index the valve with the control knob to BA.WA. or press SELECT and hold display will come up showing

delay flashing press Up or Down Arrows

to immediate and press SETTINGS to initiate a manual

regeneration. Once the valve is in the Backwash (BA.WA.) position please unplug.

SERVICE

BYPASS

MANUAL REGEN Delay Immediate

Sample Connection

Regen Sequence – Once in Regeneration, the cycle can be skipped by pressing any button.

BACKWASH IIIIIIIIIIIIIIIIIIIIIIII 15 Minutes*

BRINE DRAW IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII 50 Minutes*

BACKWASH BRINE DRAW RINSE (SKIP) REFILL (SKIP)
*NOTE
Times indicated here are
example only.

17

STARTUP INSTRUCTIONS (CONTINUED)
4. Manually Regenerate the Valve (Continued)
4a. Open the inlet on the bypass valve slowly and allow water to enter the unit. (The outlet of the bypass should remain closed to prevent any fines or debris from entering the plumbing system. Allow all air to escape from the unit before turning the water on fully then allow water to run until the drain water appears to be clear of any fines or color.
4b. Plug in the valve. Allow the valve to continue its cycles until complete and back in service. Allow the valve to stay in each position for 2 – 3 minutes to purge air from the system and the valve. Failure to properly purge the system may result in unsatisfactory performance. This process can be performed more than once if necessary to purge air and color or fines from the system before finishing start up. Once the system is purged properly you can open the outlet of the bypass valve. Because your plumbing system has been disturbed it is advisable to remove screens from faucets and flush all lines until clear. See Plumbing System Clean-Up on page 19.
4c. The Valve is already programmed from factory. Please set up date and time of day and feedwater hardness and people as shown below: (See page 17 for Key Pad Configuration)
Calculating Compensated Hardness for Water where Iron or Manganese is Present
From your water analysis.
Iron x 4 = grains of hardness and or Manganese x 8 = grains of hardness. These numbers can be found on your water analysis report, and the equivalent grains of hardness should be added to your total hardness number. The new sum of these numbers is the hardness to be entered during programming below.
EG Iron = 0.5 ppm x 4 = 2.0 gpg Mang = 0.3 x 8 = 2.4 gpg (always round up) = 3.0 gpg
Hardness = 15 gpg + 2.0 (compensated iron) + 3.0 (compensated manganese) =20 gpg enter 20 as the hardness when programming below.
Iron ____ x 4 + Manganese x 8 ____ + Hardness = Total Hardness

NOTE** All units are factory programmed for the correct size and regeneration cycle, alteration should only be done by a factory trained technician or after consultation with one of our technical representatives if you have any questions please call: 1-877-288-9888

Press SETTINGS key to advance to TIME OF DAY. TIME OF DAY will flash.

Press the Up or Down keys

to adjust the TIME OF DAY . Press & hold the Up or Down key

time is displayed press SELECT to advance to the HARDNESS setting. HARDNESS will flash.

to quickly advance the hour & minutes. When desired

Press the Up or Down keys

to adjust the HARDNESS (Min 1/Max 199). When desired hardness is displayed press SELECT to advance to the PEOPLE

setting (Min 1/Max 9). PEOPLE will flash.

When desired number of people is displayed press SELECT to complete programming.

5. *Add Salt to the Brine Tank/Cabinet
Put 40 kgs of crystal water softener salt in the brine tank. The unit will automatically fill the water to the correct level when it regenerates.
18

Start up and programming complete. Unit is now operational.
*NOTE
Resin Cleaner
An approved resin cleaner MUST be used on a regular basis if your water supply
contains iron. See page 22 – Res-Up®
Feeder Installation Instructions

DURING REGENERATION

Automatic Water Bypass

The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specific model, after which treated water service will be restored. During regeneration, untreated water is automatically bypassed for use in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater.
IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household.

Manual Water Bypass

In case of an emergency or when performing filter maintenance, you can isolate your water softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and OUTLET pipes. To isolate the filter, simply rotate the knobs as indicated below in figure 1, until they stop. You can use your water related fixtures and appliances as the watersupply is bypassing the softener. However, the water you use will be hard. To resume treated service, open the bypass valve by rotating the knobs counterclockwise. Please make sure bypass knobs are completely open otherwise the unfiltered water will bypass your conditioner.

SERVICE

BYPASS

Fig. 1

Sample Connection

BYPASS
New Sounds
You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 1.5 hours to 3.0 hours depending on the specific model. During this time, will be able to hear water running intermittently to the drain, depending on proximity of the unit to sleeping area and time of regeneration.

PLUMBING SYSTEM CLEAN-UP

The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary to the appliance manufacturer’s instructions. Should there by any questions concerning the advisability of performing a procedure, it is strongly recommended the manufacturer’s authorized service outlet be consulted prior to performing the procedure.

Water Heater

If the water heater has been exposed to both iron and hardness for a long period of time, replacement of the heater tank maybe the only practical solution to prevent continued staining originating from this source. After completing the installation of the conditioner, clean the water heater by following these instructions:

1. Shut off energy supply to water heater and close heater inlet water valve.

2. Drain hot water tank completely. Open inlet water valve allowing heater tank to be refilled with iron-free water. Continue flushing until water runs clear to drain.

3. If, after approximately 30 minutes flushing, water does NOT clear, terminate flushing operation. Refill hot water heater with water and pour approximately 1/2 gallon of

household bleach into top of heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush tank

Dishwasher
Consult owners’handbook and follow manufacturer’s instructions.

NOTE
If water does not clear in approximately 10 minutes,

water heater may need

replacement.

Toilet Flush Tanks 19 Prior to commencing installation of the filter system, pour 4 to 6 ounces of resin mineral cleaner Pro-Rust Out or or other suitable cleaner such as CLR that contains a mild acid
into flush tanks and bowls and let stand. When installation is completed, flush toilets several times with conditioned water. If stains or deposits return check that lines are connected to treated water. Repeat procedure until clear. again until water is clear at drain. Turn energy supply on.

MAINTENANCE INSTRUCTIONS AND SCHEDULE

Service Schedule
The seals and spacers along with the piston assembly should be inspected/cleaned or replaced every year depending on the inlet water quality and water usage on clean
municipal supplies every 2 – 3 years should be sufficient but the first check should be done after 1 year. See inspection and replacement of Piston assembly and seal and spacer kit, page 24.
The injectors should be cleaned/inspected or replaced every year depending on the water quality and use. See Clean Injector Assembly, page 24. Maintenance Kit (60010565) should be used for servicing control on an annual basis. The maintenance kit consists of piston assembly, seals and spacers, injectors.
Maintenance of your new water conditioner requires very little time or effort but it is essential. Regular maintenance will ensure many years of efficient and trouble free operation.
FAILURE TO FOLLOW BASIC MAINTENANCE SCHEDULE WILL RESULT IN THE UNIT FAILING TO OPERATE PROPERLY AND VOID YOUR WARRANTY.

Bridging
Humidity or the wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging”, prevents the brine solution from being made, leading to your water supply being hard.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank or pour some warm water over the salt to break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly cleaning out the brine tank. Allow four hours to produce a brine solution, then manually regenerate the softener.

CAUTION!
Liquid brine will irritate eyes, skin and open wounds gently wash exposed area with fresh water. Keep children away from your water conditioner.

Cleaning of your Brine / Salt tank
Salt tanks will build up sludge (undissolved salt) in the bottom of them that will continue to increase as time goes by. Every 2 – 3 years the salt tank should be cleaned out completely and re started using the original start up instructions.
CAUTION!
Never subject your conditioner to freezing, vacuum or to
temperatures above 43°C (110°F).

20

MAINTENANCE INSTRUCTIONS AND SCHEDULE

Checking the Salt Level
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level.
Add Salt to the Brine Tank
Put 40 kgs of crystal water softener salt in the brine tank. The unit will automatically fill the water to the correct level when it regenerates. Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock salt is discouraged because it contains insoluble silt and sand which build up in the brine tank and can cause problems with the system’s operation. Add the salt directly to the tank, filling no higher than the top of the brine well. NOTE :THE WATER LEVEL SHOULD BE BELOW THE SALT LEVEL ALL THE TIME
Salt Water

CAUTION!
Incorrect start up, water above the salt level, (not enough salt in tank) will both effect the units capacity and result in hardness slippage. Should either of these situations happen or the unit fails to regenerate for any other reason please first correct the problem. Then regenerate the unit manually 2 times in a row to restore the reserve capacity and bring the media bed back up to
specification.

IMPORTANT WARRANTY AND MAINTENANCE INFORMATION
Please have the information below filled out and available when calling in for parts or warranty:
Model number: Serial number: Valve Serial number: Date installed:
Additional notes:

21 ___

RES-UP® FEEDER INSTALLATION INSTRUCTIONS (OPTIONAL)
Res Up Feeders or Res Care Feeders attach to your brine tank and automatically dispense the Resin cleaner into the brine solution where it cleans the resin during the regeneration cycle.
The feeder hooks onto the tube inside your brine tank and you just pour some chemical in. A res-up feeder or res-care Feeder is essential if your raw water contains measurable amounts of iron.
Res-up Feeder Bottle (Chemical sold Separately) The 12 cc feeder (Part # 33010) is for softeners up to 64,000 grains (2 ft3 of resin).
The 30 cc feeder (Part # 33018) is for larger softeners over 64,000 grains. 55030007 1/2 oz rescare starter kit 55030008 1 oz rescare starter kit 80030022 Pro Rescare 64 oz Pro-Res Care Chemicals Item #45147 Pro-ResCare – Gallon Item

45148 Pro-ResCare – Quart

Installation of Res Up Feeder in Round Brine Tank (Optional)

Res-up feeder 5/8″ hole in brine well cap
1/4″ Holes

1. Install the grid and brine well inside the round tank. 2. Measure 2 inches from the top of the tank beside 3. Mark the location of the holder and drill. the oblong molding.

4. IInstall the holder and the Res Care Solution
22

Res Care kit
5. Take off the small hole cover on the Brine Well lid.
6. Take off the cover of the Res Care bottle . Insert the wick, making sure it touches the bottom of the bottle. Insert the other end of the tube completely into the hole in the brine well cap. Automatic feeding will start in a few hours.

SERVICING 765 VALVE
Before Servicing
1. Turn off water supply to conditioner : a. If the conditioner installation has a 3 valve bypass system first open the valve in the bypass line, then close the valves at the conditioner inlet & outlet. b. If the conditioner has an integral bypass valve, put it in the bypass position. c. If there is only a shut-off valve near the conditioner inlet, close it.
2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the control to the In Service position.
3. Unplug Electrical Cord from outlet.
4. Disconnect drain line connection.

WARNING!
ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT
BEFORE REMOVING THE COVER OR ACCESSING ANY INTERNAL CONTROL PARTS

CAUTION!
Disassembly while under pressure can result in flooding. Always follow these steps prior
to servicing the valve.

TIMER REPLACEMENT
Meter Cable

2 X Screws

1. Disconnect the meter cable from the meter. (If flow 2. Remove two screws from the back of the valve cover meter is attached)

Back Cover

Piston Screw Washer

2 X Screws from Powerhead

Powerhead Assembly

50.82481457314046%

3. Remove the piston screw and washer from the piston 4. Remove the two screws from the powerhead as shown

rod.

5. Life the powerhead from the valve body assembly

6. Replace the powerhead by reverse following the steps in this section

23Valve Body Assembly

CLEAN INJECTOR ASSEMBLY

1. Remove two screws of the injector cap.
2. Pull the Injector Cap off, Remove the injector assembly, oring and screen, clean the injectors with Res Care solution, vinegar, or similar solution such as CLR. Replace the injectors , snug only do not overtighten.

PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT

Remove 2 X Screws

Plate

Piston Assembly

Seal and Spacer

Brine Valve Assembly

1. Follow steps 1 to 6 of timer /Powerhead replacement.
2. Remove four screws from the plate on the valve body.
REPLACE MOTOR

3. Remove the plate from the valve body and pull the Piston Assembly from the valve. The brine valve assembly can also be removed in this stage.
4. Remove the seal spacer assembly, grease it with silicone lubricant and put back in.

5. Replace piston assembly followed by timer assembly. 6. Replace the piston assembly and reverse
following steps in this section

Motor Screws

241. Remove back cover by removing two screws 2. Remove motor screws as shown and pull the motor

REPLACING THE BYPASS AND METER CABLE

60095101

Bypass comes with Meter and Grey Meter Cable

Grey Meter Cable 60010267

Step 1
Unplug the power from the wall socket.
Step 3 Remove Cover.

Step 2*
Remove 2 screws and clips from bypass.

Disconnect the meter cable from the bypass.

*NOTE
Water to the household needs to be turned off and pressure relieved
before Step 2
Step 4
Disconnect the cables from the front PCB display.

Step 5

Remove strain relief with pliers.

PCB display

Step 6
Replace the old cable with the new Cable.

Step 7

If there are “TB-L” and “TB-H” meter type options in PCB programming, select “TB-H”. If the valve programming has no “TB-L” and “TB-H” options, change the meter ratio to the

Assemble the valve.

new value as per chart below*:

Plug the power supply

For 65 Series Valves press SELECT+UP+DOWN for 3 seconds to get to Factory Settings

back into the wall socket

For 465/565 Valves press SET/REGEN.+UP+DOWN for 3 seconds to get to Factory

25 and follow the programming
shown on right:

Settings. Press the SET to step through to PROGRAMING COMPLETE and past this until TIME OF DAY screen appears.

Valve

Region

Meter Ratio

EconoFlo U.S Gallon 0.498

REPLACE DRAIN LINE FLOW CONTROL

Clip Drain Line Elbow
REPLACING PCBS
Remove PCBs by removing the screws shown in the picture

Drain washer

1. Pull the drain line clip and remove the drain line elbow and washer
2. Clean/replace drain line washer

26

PARTS BREAKDOWN
Control Valve

Upper Cone (18280)

Bypass – 60095101

Distributor

Downflow Softener

Model Mineral Tank Size

HT765-75 HT765-100 HT765-150 HT765-200 HT765-250

9 x 35 10 x 35 10 x 47 12 x 52 14 x 65

Tank # (Natural Color)

Distrubutor#

Softener Downflow (Single Tank)

25010028

50010005

25010043

50010005

25010070

50010005

25010058

50010005

25030001 and 50040039

50010010

Valve # Media Bed #

95600

95601

10010032

95606

95609

95604

27

PARTS BREAKDOWN

B27 B26

B25 B24

B23 B23 B28

B2 A1 B1
28

B15 B14
B13 B12

B23
B22 B21
B20 B19
B18

B7 B6
B5 B4 B3

B11 B10
B9 B8

B17 B16

Power head parts list

No. Part #

Description Qty

B28 60010098 Bnt65 Back Cover 1

B27 60010658 Screw-M3×5 2

B26 60010050 Motor-12v/2rpm 1

B25 60010659 Motor Mounting Plate 1

B24 60010660

Motor Pin

1

B23 60010054 Screw-ST3.5×13 4 (Hexagon with Washer)

B22 60010055 Piston Stem Holder 1

B21 60010099 Screw-ST2.9×13 1 (Large Wafer)

B20 60010100 Washer-3×13 1

B19 60010575 Screw-ST4.2×12 1 (Large Wafer)

B18 60010661 Screw-ST4.2×12 1 (Large Wafer)

B17 60010662

Brine Gear

1

Part # 60010052 60010105 60010115
60010123

Description

Qty

Transformer

1

Transformer Ext. Cable

1

Meter Cable 165 / 465 / 565 / 1 EconoFlo

Power Cable

1

B16 60010663

Main Gear

1

B15 60010664 Bnt165 Drive Gear 1

B14 60010677

Idler Gear

1

B13 60010103

Spring Idler

1

B12 60010666 Spring Retainer 1

B11 60010667 Ball-1/4inch 2

B10 60010668 Spring Detent 2

B9 60010669 Bnt65 Housing 1

B8 60010295 Screw-ST2.9×10 2 (CSK )

B7 60010671 Magnet Holder 1

B6 60010672 Magnet-3×2.7 1

B5 60010673 Screw-ST2.9×10 5

B4 60010107 Bnt165 PCB Board 1

B3 60010345 Bnt165 Front Cover 1

B2 60010675

Bnt65 Knob

1

A1 60010574 Screw-ST3.5×13 1

B1 80080003 Bnt65 Knob Label 1

PARTS BREAKDOWN
A45 A44

A43 A42

A20 A19 A18 A17
A16

A31 A30 A29
A28 A27 A26 A25
A6 A22
A24
A23

A41 A40 A39
A38 A37
A36 A35 A34 A33 A32

For 165, 265, 465, 565, 665, 765 Piston Assembly #60010027 For 65 CC Valve Piston Assembly #60102-00
Piston Assembly Seals and Spacer Kit
Brine Valve

A10 A11 A13

A8 A9

A7
A6 A5 A4

A12

A3

A14 A15

A2

A1

Item #s For All Injector Assemblies and Brine Line and Drain Line Washers

Injector Assemblies

A10 and A11

60010032 60010033 60010034 60010035 60010126 60010127

A21

Part #

Part Description

60010110 BLFC BUTTON #2 0.3GPM A32

60010082* BLFC BUTTON #2 0.7GPM A32

Injector

60010128 BLFC BUTTON 0.2GPM

Assemblies

60010601 INJECTOR SET #0000 BLACK THROAT 60010602 NOZZLE #0000 BLACK THROAT

60010603 INJECTOR SET #000 GREY THROAT 60010604 NOZZLE #000 GREY THROAT

60010605 INJECTOR SET #00 VIOLET THROAT 60010606 NOZZLE #00 VIOLET THROAT

60010607 INJECTOR SET #0 RED THROAT 60010608 NOZZLE #0 RED THROAT

60010609 INJECTOR SET #1 WHITE THROAT 60010610 NOZZLE #1 WHITE THROAT

60010611 INJECTOR SET #2 BLUE THROAT 60010612 NOZZLE #2 BLUE THROAT

A10 and A11

A7

60010686 60010031

Part #

Part Description

60010613 INJECTOR SET #3 YELLOW THROAT 60010614 NOZZLE #3 YELLOW THROAT

60010685 INJECTOR SET #4 GREEN THROAT 60010686 NOZZLE #4 GREEN THROAT

60010131

DLFC #1 1.5GPM

60010132

DLFC #2 2.0GPM

60010133

DLFC #3 2.4GPM

60010135

DLFC #5 3.5GPM

60010041

DLFC #6 4GPM

60010169

DLFC #7 5GPM

60010136

DLFC #A 5.0GPM

60010137

DLFC #B 7.0GPM

60010138

DLFC #C 11.0GPM

Default

60032

60125

60010027

Valve Body Parts List

No. Part # Part Description Qty

A45 60010076

SCREW M5×16 2

A44 60010075

SCREW M5×12 3

A43 60010645 END PLUG RETAINER 1

A42 60010508

END PLUG

1

A41

13001

65 PISTON ROD 1

A40 60010646 PISTON RETAINER 1

A39 60010647

1

A38 60010648

PISTON

1

A37

14241

SPACER

8

A36 13242-02

SEAL

5

A35 13755-1 BNT 65 VALVE BODY 1

A34 60010095

AIR DISPENSER 1

A33

12638

O-RING(11×2) 1

A32 60010094 O-RING(7.8×1.9) 2

A31 60010649

RETAINER RING 1

A30 60010650 INJECTOR WASHER 1

A29 60010651 INJECTOR SPRING 1

A28 60010652

INJECTOR CAP 1

A27 60010185 O-RING(12.5×1.8) 1

A26 60095735

QUAD RING

1

A25 60010653 INJECTOR SPACER 1

A24 60010654

INJECTOR STEM 1

A23 60010655 INJECTOR RUBBER SEAT 1

A22 60010081 BLFC BUTTON RETAINER 1

A21 60010110

BLFC(0.3GPM) 1

A20 60010083 O-RING(14×1.8) 1

A19

13244

COPPER FITTING 1

A18 60010087

BLFC FERRULE 1

A17 60010088 BLFC FITTING NUT 1

A16 60010656 QC BRINE ELBOW 1

A15 60010089 SCREWS M5×30 2

A14 60010090

INJECTOR PLUG 1

A13 60010091 O-RING(23.9×1.8) 1

A12

10227

INJECTOR SCREEN

A9 60010069

SECURE CLIP-S 1

A8 60010093

INJECTOR BODY 1

A7 60010657

DLFC 3.0GPM 1

A6 60010044

O-RING(12×2) 1

A5 60010229 QC DRAIN LINE ELBOW 1

A4 60010077 O-RING(78.74×5.33) 1

A3 60010080 O-RING(25×3.55) 1

A2 60010599

VALVE BOTTOM 1 CONNECTOR

A1 60010574 SCREWS ST3.5×13 2

29

PARTS BREAKDOWN

30

Bypass Parts List

No. Part # Part #

(Water Group) (Canature)

Description

Qty

1 60010025 21709003N Secure Clip Inlet and Oulet 2

2 60010023 21319036N Elbow 3/4″NPT Inlet and Oulet 2

3 60010019 21319011N Straight 1″NPT Inlet and Oulet 2

4 60010026 26010143 O-ring on Inlet and Outlet 2

5

92846 05056155N

Plug Clip

2

6 60095090 21709004B

Shaft Clip

2

7 60010209 05056146

Bypass Plug

2

8 60010044 05056134

O-ring on Plug

2

9 60010006 70020007

Bypass Tool

1

60095101

10

05056212

063 Bypass Body

1

11 60010701 13000327

Screw on SS Clip

2

12 60010046 05056044B

SS Clip

2

13 60010561 26010046 Big O-ring on Connector(Outlet) 1

14 60010101 05010083N Valve-Bypass Connector(Outlet) 1

15 60010079 05056025M Valve-Bypass Connector(Inlet) 1

16 60010562 05056129 Small O-ring on Connector(Outlet) 3

PARTS BREAKDOWN 7
6 5

4 3 2

1

Cabinet Parts List

No. Part #

Description

Qty

14

13

12 60010361

11 25020019 25020020
10 50010020

9

18280

8 60095097-1

7

6 55010031

5 85010132

4 55020002

3 60010362

2 55010023

1 55010010

Trim Strip

1

Softener Cabinet(Grey)

1

Pressure Tank Clamp

1

TANK ASSY 935 NAT

1

TANK ASSY 1035 NAT

1

Distribution Assy-1035

1

Top Cone

1

Bypass Valve Assy

1

765 Control Valve(Grey)

1

Softener Low Cover

1

Softener Salt Lid

1

Brine Well Cap

1

Brine Well Clamp

1

0435 Brine Valve

1

0435 Brine Well

1

8 9
10 11 12
13 14
31

TROUBLE SHOOTING

Issue

Possible Cause

A. Unit fails to initiate a regeneration 1. No power supply.

cycle.

2. Defective circuit board.

3. Power failure.

4. Defective meter.

B. Water is hard.

1. By-pass valve open. 2. Out of salt or salt level below water level.

3. Plugged injector / screen.

4. Flow of water blocked to brine tank.

5. Hard water in hot water tank.

6. Leak between valve and central tube.

C. Salt use is high. D. Low water pressure.

7. Internal valve leak. 8. Reserve capacity setting too low. 9. Not enough capacity. 1. Refill time is too high. 2. Defective flow control. 1. Iron or scale build up in line feeding unit. 2. Iron build up inside valve or tank.

E. Resin in drain line. F. Too much water in brine tank.
G. Unit fails to draw brine.

3. Inlet of control plugged due to foreign material. 4. Deteriorated resin. (Maybe caused from high chlorine or chloramines.) 1. Air in water system. 2. Incorrect drain line flow control (DLFC) button. 1. Plugged injector or screen. 2. Valve not regenerating. 3. Foreign material in brine valve. 4. Unit not drawing brine. 1. Drain line flow control is plugged. 2. Injector or screen is plugged. 3. Inlet pressure too low. 4. Internal valve leak. 5. Safety valve closed.

6. Vacuum leak in brine line.

H. Valve continuously cycles.
I. Flow to drain continuously.
32J. Valve makes beeping sound.

7. Drain line has kink in it or is blocked. 1. Defective position sensor PCB.
1. Valve settings incorrect. 2. Foreign material in control valve. 3. Internal leak. 4. Piston is stuck in position. Motor may have failed or gears have jammed or disengaged. 1. The piston has not advanced to the next cycle position properly.

Possible Solution
Check electrical service, fuse, etc. Replace faulty parts. Reset time of day. Replace turbine meter. Close by-pass valve. Add salt to tank. Clean parts. Check brine tank refill rate. Repeat flushing of hot water tank required. Check if central tube is cracked or o-ring is damaged. Replace faulty parts. Replace valve seals, spacer, and piston assembly. Increase reserve capacity. Increase salt dosage. Check refill time setting. Replace. Clean pipes. Clean control and add resin cleaner to clean bed. Increase regeneration frequency. Remove piston and clean control valve.
Re-bed unit. Consider adding carbon pre-treatment.
Check well system for proper air eliminator control. Check for proper flow rate. Clean parts. Replace circuit board, motor, or control. Clean parts. Check for vacuum leak in brine line connections. Clean parts. Clean parts. Increase pressure to 25 PSI. Replace seals, spacers, and piston assembly. Check for leak in brine line connections. Replace safety float assembly. Check for leak in brine line connections. Tighten all connections. Check drain line. Replace faulty parts.
Check valve settings. Clean control. Replace seals, spacers, and piston assembly. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged. Replace faulty parts. Check for power to motor. Check for loose wire. Check for jammed gears or gears disengaged.

MASTER PROGRAMMING

Familiarize with Button Configuration:

Key Pad Configuration:
SETTINGS – This function is to enter the basic set up information required at the time of installation.
SELECT – This function is to accept the values if changed and advance to the next page in the menu.
UP/DOWN – These buttons are used to increase or decrease the value of the settings while in the programming mode.

6(77,1*6

83

6(/(&7 ‘2:1

PROGRAMMING LEVELS
There are 3 levels to the valve program. Master options and Factory options are typically adjusted at the factory. These options link the PCB function with the type of control valve and should not be tampered with. Advanced options are used to configure the unit when the valve is assembled to the tank so that it can function as the proper size and intended system operation. Settings are the final options chosen when the unit is installed to a specific location.

PROGRAM LEVEL
MASTER (III)
FACTORY (II) USER SETTINGS(I)

USER ACCESS
These settings are programmed by the factory. The settings are important for the operation of the valve that should only be changed by a qualified person.
These settings are programmed by the factory and should be adjusted when the valve is assembled into a unit or system. It contains important settings so the valve will operate properly for the type of system it is intended for. The settings should only be changed by qualified person.
These settings are programmed when the unit is installed. The settings should only be adjusted by a qualified person.

MAIN DISPLAY OPTIONS
The main display page according to the regeneration mode setting. The display will alternate between the time of day, remaining gallons, or remaining days.

CALENDAR CLOCK

TIME 10:15 AM

REMAIN DAYS 03

METER IMMEDIATE

TIME 10:15 AM

REMAIN GAL 1075

METER DELAYED
METER OVERRIDE

TIME 10:15 AM
TIME 10:15 AM

REMAIN GAL 1075
REMAIN DAYS 03

33 REMAIN
GAL 1075

MASTER PROGRAMMING
FACTORY OPTIONS (LEVEL II)

Press UP and DOWN key

Hold until you hear a beep (3 seconds).

Press UP or DOWN key

to change value.

Press SELECT key

accept change and advance to next page.

SOFTENER MODE

CALENDAR CLOCK
REG. TIME 02:00 AM
BACKWASH 10 MIN
BRINE 60 MIN
RINSE 10 MIN
REFILL 11.1 MIN

METER IMMEDIATE
CAPACITY 27500
RESERVE 075
BACKWASH 10 MIN
BRINE 60 MIN
RINSE 10 MIN
REFILL 11.1 MIN

FILTER MODE
34

REG. TIME 12:00 AM
BACKWASH 10 MIN
RINSE 10 MIN

METER DELAYED
REG. TIME 02:00 AM
CAPACITY 27500
RESERVE 075
BACKWASH 10 MIN
BRINE 60 MIN
RINSE 10 MIN
REFILL 11.1 MIN

METER OVERRIDE
REG. TIME 02:00 AM
CAPACITY 27500
RESERVE 075
BACKWASH 10 MIN
BRINE 60 MIN
RINSE 10 MIN
REFILL 11.1 MIN

CAUTION: The values in this page are for illustration purpose and can be changed by the factory without notice. Please contact Customer Service to confirm proper settings.

MASTER PROGRAMMING

USER SETTINGS (LEVEL I)

Press SETTINGS key

Press UP or DOWN key

to change value.

Press SELECT to accept change and advance to next page.

SOFTENER MODE

CALENDAR CLOCK
TIME 10:15 AM

METER IMMEDIATE
TIME 10:15 AM

METER DELAYED
PEOPLE 04

METER OVERIDE
PEOPLE 04

REG. DYS 03

HARDNESS 025 GPG

PEOPLE 04

FILTER MODE

TIME 10:15 AM
REG. DYS 03

CAUTION: The values in this page are for illustration purpose and can be changed by the factory without notice. Please contact Customer Service to confirm proper settings.

REG. DYS 03

PRESS SELECT’ &UP’ & `DOWN’ FOR 8 SECONDS.
PRESS SELECT TO HIGHLIGHT.
PRESS UP OR DOWN TO CHANGE.
PRESS SELECT TO ACCEPT
PRESS “UP” & “DOWN” FOR 8 SECONDS.
PRESS UP OR DOWN TO CHANGE.
PRESS SELECT TO ACCEPT
PRESS SETTINGS. PRESS UP OR DOWN TO
CHANGE. PRESS SELECT TO
ACCEPT
VALVE SETTINGS

665 ECONO FLO Programming

MODELS

EFC20/EFT20 EFC30/EFT30

SOFTENER VALVE SOFTENER VALVE SOFTENER VALVE

METER

TB-H

METER RATIO A METER RATIO K
SERVICE BACKWASH
BRINE RINSE REFILL SALT SET METER DELAYED REGEN TIME CAPACITY RESERVE BACKWASH BRINE RINSE REFILL TIME Water Hardness

1.90 0.443 2.0s 2.0s 2.0s 0.0s 2.0s 10 METER DELAYED 2:00 AM 16,500 075 10 MIN 60 MIN 10 MIN 02.2 MIN DEFAULT 25

1.90 0.443 2.0s 2.0s 2.0s 0.0s 2.0s 12 LBS METER DELAYED 3:00 AM 22000 075 10 MIN 60 MIN 10 MIN 02.9 MIN DEFAULT 25

EFT40
SOFTENER VALVE
TB-H
1.90 0.443 2.0s 2.0s 2.0s 0.0s 2.0s 12 LBS METER DELAYED 4:00 AM 27,500 075 10 MIN 60 MIN 10 MIN 04.4 MIN DEFAULT 25

PEOPLE

DEFAULT

Injector

1

Injector Color

White

BLFC Washer

0.7

DLFC Washer

1.5

2.4

DLFC Code

1

3

BT Grid EXTs

0

Upper Cone

YES

EFT60 SOFTENER VALVE
TB-H 1.90 0.443 2.0s 2.0s 2.0s 0.0s 2.0s 12 LBS METER DELAYED 5:00 AM 44,000 075 10 MIN 60 MIN 10 MIN 05.8 MIN DEFAULT 25
DEFAULT

2 Blue 0.7 3.5 #5 0 YES

11/9/2018
EFT90 SOFTENER VALVE
TB-H 1.90 0.443 2.0s 2.0s 2.0s 0.0s 2.0s 12 LBS METER DELAYED 7:00 AM 66,000 075 10 MIN 60 MIN 10 MIN 08.7 MIN DEFAULT 25
DEFAULT