SAMSUNG Galaxy S24 Ultra Smartphone User Guide

: May 15, 2024
: Samsung

Table of Contents

Galaxy S24 Ultra Smartphone
Your device
Get started
Set up your device
Do more
Terms & Conditions
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Quick Start Guide and Terms & Conditions

Galaxy S24 Ultra Smartphone

Read this document before operating the product
Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference.
This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.

IP68 Rated
Printed in Korea

SAMSUNG Galaxy S24 Ultra Smartphone - qr code GH68-55747G_REV_1.1

Your device

SAMSUNG Galaxy S24 Ultra Smartphone - Your device

USB Type-C 3A cable included. For more information about charging, visit https://www.samsung.com/us/support/answer/ANS00078994/
Use only Samsung approved charging devices and accessories. Damage caused by use of accessories which are not approved may not be covered by warranty.

Get started

This device may support a combination of SIM card and eSIM, which is built into the device. Your new device may not include a SIM card. Depending on your wireless carrier, if no SIM card is included you may be able to activate your device with the built-in eSIM by following the prompts on the device.
If a SIM card is included, you can use it, or move the SIM card from your old device to the new one.
For more information about SIMs, visit samsung.com/us/support/answer/ANS00079039/

Insert a SIM card
Use the SIM tool to open the tray, then insert the SIM card.

Charge your device
Use the included USB cable and a USB
Type-C adapter (sold separately).
Turn the device on
Press and hold the Side button for a few seconds.

Set up your device

Start using your new device Follow the prompts.

Scan the code
Use your old device for more information on how to switch.
or visit

kaywa.me/switchtogalaxy

Do more

Register your device
Explore the benefits of Galaxy.
Scan the code or visit samsung.com/us/support/register- product/

https://www.samsung.com/us/support/register-product/

Samsung Care+
Protect your Galaxy life.
samsung.com/us/support/samsung-careplus

Need help?
samsung.com/us/support
youtube.com/samsungcare
samsung.com/us/support/simulators

Find the user guide

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| Tips and user guide

5G
Not all devices, signals, or uses are compatible; check device specs. Check with your carrier for your 5G coverage area, access, & network management details.
Approved firmware versions
This device will only operate with firmware versions that have been approved for use by your wireless carrier and the device manufacturer. If unauthorized firmware is placed on the device it might not function properly.
Safeguarding devices
We encourage customers to take appropriate measures to secure their devices and invite them to take advantage of the features available on this device to help secure it from theft and/or other unauthorized access and use. This device has a locking function (e.g., user-defined codes or patterns) that can serve as a first line of defense against unauthorized use or access to stored information. Preloaded security applications that allow customers to track or locate misplaced devices can be found on several devices. Lost or stolen devices should be immediately reported to your wireless carrier so that proper measures can be taken to protect accounts. For additional information, visit your wireless carrier’s Privacy Policy.

Terms & Conditions

Important Legal information
Read this document before operating the mobile device, accessories, or software (defined collectively and individually as the “Product”) and keep it for future reference.
This document contains important Terms and Conditions. Electronic acceptance, opening the packaging, use, or retention of the Product constitutes acceptance of these Terms and Conditions.
You can obtain a copy of the complete Terms and Conditions and Samsung Standard One-year Limited Warranty by contacting Samsung at the address or phone number provided in this document.
Dispute Resolution Agreement – This Product is subject to a binding Dispute Resolution Agreement, which includes arbitration terms, between you and SAMSUNG ELECTRONICS AMERICA, INC. (“Samsung”). You can opt out within 30 calendar days of purchase: email optout@sea.samsung.com or call 1-800-SAMSUNG (726-7864) and providing the applicable information.

The Dispute Resolution Agreement, Standard One-year Limited Warranty, End User License Agreement (EULA), and additional Health, Safety and Device care information, including:

Device Temperature
Samsung Knox security platform
Maintaining Dust and Water Resistance (IP rating)
Location, Navigation, GPS and AGPS
Wireless Emergency Alerts (WEA)
Hearing Aid Compatibility (HAC) are available at:

English:
www.samsung.com/us/support/legal/mobile
Spanish:
www.samsung.com/us/support/legal/mobile- sp
This information is also on the device: Settings > About phone or About device or About watch or About tablet > Legal information > Samsung legal or, search for “Legal”
You can access the Federal Communications Commission (FCC) certification, if applicable, by opening Settings > About phone or About device or About watch or About tablet > Status or Status information

Diagnostic software
This device may be equipped with diagnostic software reporting usage and performance information used to assess, deliver and improve network quality and the overall device experience to wireless customers. Please refer to your service provider’s terms and conditions or privacy policy for more information.
Specific Absorption Rate (SAR) certification information
For information visit:

Exposure to Radio Frequency (RF) signals
For information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > Radio Frequency (RF) signals Safe Handling & Recycling of Batteries
WARNING! Never dispose of batteries in a fire because they may explode. Do not disassemble, crush, puncture, heat, burn or reuse batteries.
For more information, visit call2recycle.org or call 1-800-822-8837. Alternatively, visit: www.samsung.com/recycling or call 1-800-SAMSUNG.

FCC Part 15 Information and Notices
This device complies with part 15 of the FCC Rules.
Operation is subject to conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operate devices that support wireless power sharing at least 8 inches/20 cm away from your body.
FCC Hearing Aid Compatibility (HAC) regulations for wireless devices
The FCC established requirements for devices to be compatible with hearing aids and other hearing devices. For more information, visit www.fcc.gov/consumers/guides/hearingaid-compatibility-wireline-and- wirelesstelephones
HAC for newer technologies
This phone has been tested and certified for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or phone retailer.

ANSI standard for HAC
This device was tested for compliance to the ANSI C63.19-2019 standard for HAC. Devices tested to this version of the standard, unlike previous versions, do not receive a HAC performance rating level; they are either HAC-compliant or not. In addition, in this version of the standard, the conversational gain of the device is tested, both with and without hearing aids. The conversational gain listed on the device box represents the lowest conversational gain found across all tested conditions.
Emergency calls
Emergency calls may not be possible on all wireless mobile device networks or when certain network services and/or mobile device features are in use. Check with local service providers. If certain features are in use (e.g. call blocking) you may first need to deactivate those features before you can make an emergency call.
Smart practices while driving
Samsung is committed to both promoting responsible driving and giving drivers tools to address distractions. For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > Smart practices while driving

Responsible listening
CAUTION! Avoid potential hearing loss by not exposing yourself to loud sounds for a prolonged period of time. For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > Responsible listening Pacemaker and implantable medical devices
CAUTION! Persons who have implantable medical devices should consult their health care provider before using mobile electronic devices.
For more information, visit www.samsung.com/us/support/legal/mobile then select Health and Safety Information > FCC Part 15 Information and Notices

Samsung Electronics America, Inc.
85 Challenger Road
Ridgefield Park, NJ 07660
Phone: 1.800.SAMSUNG (726-7864)
Internet: www.samsung.com
©2024 Samsung Electronics America, Inc. Samsung & Samsung Galaxy are registered trademarks of Samsung Electronics Co.,
Ltd. Other company and product names mentioned herein may be trademarks of their respective owners. Screen images simulated. Appearance of device may vary. Images shown are for reference only. If you use a screen protector, make sure it allows for use of screen features.