Panasonic NC-EG4000 Electric Thermo Pot Instruction Manual

May 15, 2024
Panasonic

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Operating Instructions

Electric Thermo Pot
Household Use
Model No.
NC-EG4000
NC-EG3000
NC-EG2200

Thank you for purchasing this Panasonic product.

  • Please read this Operating Instructions carefully in order to use this product correctly and safely.
  • Before using this product, please give your special attention to the Safety Precautions.
  • Please keep this Operating Instructions for future use.
  • Panasonic will not accept any liability if the appliance is subject to improper use, or failure to comply with these instructions.

Main Features

Easy to Clean
Charcoal coated non-stick inner container
The inner container is fluoridated with floury charcoal, which is easy to clean and maintain.

Convenient
Electric dispense
(See “Dispensing” on P.10-11)
Slow Drip mode for making drip coffee (P.12-13)

**Economy use

**Panasonic NC-EG4000 Electric Thermo Pot - Economy
use Safety Precautions

Please take these precautions strictly
For your safety and in order to prevent the property damage and the hazards to the users and others, please read the following instructions strictly.
The signals indicate harm and damage when the product is used wrongly.

WARNING
Indicating “it may cause severe injuries and death.”

CAUTION
Indicating “the user may get injured or the product may cause the property damage.”

The symbols indicate specified items that must be followed.

This symbol indicates prohibition.
This symbol indicates mandatory.

WARNING
To Prevent Burns

  • Do not let the unit fall over. Do not lift, tilt or shake the unit or carry it by the lid.
    Even when the Pour Out key is locked, hot water may leak through the dispensing spout and the steam vent, causing burns, if the unit falls over or is tilted.

  • Do not close the lid by force.
    Hot water can spill causing burns.

  • Do not pour in water above the maximum water level indication line.
    If the appliance is overfilled, boiling water may be ejected. Hot water can spill causing burns.

  • Do not boil anything other than water.
    Do not heat tea bags, tea leaves, milk, alcohol or anything other than water which may cause it to spurt out hot liquid or steam and cause burns.
    The water tube may also get clogged, the inner container may burn or corrode, and the fluororesin insulating coating may peel off.

  • Do not block the steam vent.
    Hot water can overflow causing burns.

  • Do not throw away the remaining hot water while the lid is attached.
    If the Iid comes off, hot water may splash causing burns.

  • Do not touch the steam vent.
    This may cause burns. Take special care to prevent infants from touching the steam vent.

  • This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
    Children should be supervised to ensure that they do not play with the appliance.

  • Close the lid securely.
    If the unit topples, hot water may spill out causing burns.

Panasonic NC-EG4000 Electric Thermo Pot - Prevent
Burns

Power Cord

  • Never do anything that might cause damage to the cord, power plug or body plug.
    Do not damage them, modify them, place hot objects near to them, bend them, twist them, stretch them, place heavy objects on them, or bundle them together.
    If the unit is used when damaged, electrical short circuit or fire may cause.

  • If the supply cord is damaged, it must be replaced by the manufacturer, its service centre or similarly qualified persons in order to avoid a hazard.Panasonic NC-EG4000 Electric Thermo Pot - Power cord

  • Do not connect or disconnect the power plug or the body plug with wet hands.
    This may cause electric shock.

  • Do not allow infants access to the body plug.
    You must pay special attention to prevent infants from putting the body plug into their mouths.
    This may cause electric shock or injury.

  • Do not place small metal parts near the body plug.
    This may cause electric shock, electrical short circuit or fire.

  • Make sure the power plug is correctly inserted into the wall outlet.
    If the plug is inserted improperly it may cause electric shock or generate heat causing fire.

  • Do not use a damaged plug or a connection in a loose outlet.

  • To prevent electric shock and/or fire, dust off power plug or body plug regularly.
    Water-laden dust settled on the cable or plug may cause insufficient insulation.

  • Remove the plugs and clean them with a dry cloth.

  • Use a single outlet that matches the power rating of the unit.
    Plugging multiple appliance into one outlet may generate heat and cause fire.

During use

  • Do not immerse the unit, connector of power plug and body plug in water or splash water over them.

  • Do not supply water directly from the tap or place the unit in a sink where the bottom may get wet.

  • Do not turn the unit upside down when the bottom is wet.
    This may cause a short circuit and electric shock, due to water enters the electrical parts in the main unit.
    Never disassemble, repair or modify the unit.
    Any attempt to do so may cause the unit to operate abnormally and may cause fire or injury.

  • Please contact an authorized dealer for a check or repair.

  • Do not use to store ice.
    Condensation will occur, creating a potential source of electric shock and malfunction.

**** CAUTION

To Prevent Burns

  • Do not place the unit on unstable surfaces.
    The appliance may topple over causing burns.

  • Do not open the lid or dispense hot water while boiling.
    Splashing hot water or steam may cause burns.

  • Do not rotate the unit while dispensing hot water.
    Splashing hot water may cause burns.

  • Position the handle so that steam is directed away from it.

  • Do not touch the hot parts of the unit during use or shortly after use.
    This may cause burns.

  • When opening or closing the lid, keep hands away from the steam.
    Steam can cause burns.

  • When carrying the unit, do not touch the lid opening lever.
    The lid may open causing burns and other injury.

  • The heating element surface is subject to residual heat after use.
    Wait until the unit is cooled down before maintenance.
    A hot appliance may cause burns.

  • When disposing hot water, be careful not to get burned.

Power Cord

  • Do not use a different power cord and do not use this power cord with any other device.
    (Do not use a power cord other than the one designed specifically for the unit.)
    It may cause malfunction or fire.

  • When the unit is not in use, unplug the power plug from the wall outlet.
    Deteriorating insulation may cause electric shock and/or fire.

  • When unplugging the unit, pull by the power plug – not the cord.
    Electric shock and short circuit may cause fire.

During use

  • Fill the water higher than the minimum water level.

  • Do not pour out water too swiftly.
    It may cause a malfunction if water splashes over lid release part or operation panel.

  • Do not leave water in the inner container.
    It may cause the container to corrode or smell.

  • Do not use the unit on surfaces that can be affected by heat for a long time.
    The unit may get discolored or break up.

  • Do not place near walls or furniture.
    Steam and heat could damage walls and furniture, causing a change in color and shape.

  • Replace gasket if it discolors whitish. (P.17)
    Otherwise it may cause hot water to spill out when it is leaned or knocked down accidentally.

  • This product is intended for household use only.

  • Ensure to clean the surfaces in contact with food after use.
    (See page 14-15 “Daily maintenance”. )

Part Names and Handling Instructions

Panasonic NC-EG4000 Electric Thermo Pot - Part Names and
Handling

How to Remove the Lid
Panasonic NC-EG4000 Electric Thermo Pot - How to Remove the
Lid Overheating Protection
If an empty inner container is heated, the overheat safety function (which prevents an empty inner container from being heated) will be activated. The power will be shut off automatically to prevent the problems that may occur due to overheating. This will be shown on the display as shown below.

Causing

  • Less than the minimum water level in the inner container was boiled.
  • After water is added, the lid might be left open.

How to cancel the display
Supply water into the container, and press key.

Notice
If an empty inner container is heated, an odor will be emitted and the container may be discolored.

How to Use

Panasonic NC-EG4000 Electric Thermo Pot - How to Use

Boiling water
Dispensing (Electric dispense)

Before you use this unit for the first time

  1. Pour in water with another container to the maximum level.
  2. Close the lid securely.
  3. Boil the water until Reboil light goes out.
  4. Dispense the hot water.
  5. Unplug and remove the lid.
  6. Pour out any remaining hot water slowly via the DRAIN mark.

How to reduce the chlorine in the water

Press  key to make the indicator light flash. (Long Boil mode)
Press one time while water is being boiled, and press twice while water is being kept warm.
Extends the boiling time by about 6 minutes to reduce the chlorine by about 80% in the water.
Press  key again to boil.

Pour in water with another container. Close the lid securely.
Securely plug the body plug horizontally into the body.
Plug into wall outlet.

Panasonic NC-EG4000 Electric Thermo Pot - Securely
plug

Time required to boil water
NC-EG4000:approx. 35 min. / NC-EG3000:approx. 27 min. / NC-EG2200:approx. 20 min.
(Amount of water: Maximum Water / Room temperature: 20°C)

Panasonic NC-EG4000 Electric Thermo Pot - Time
required

When the unit is not in use
Unplug, and remove the lid. Pour out any remaining hot water slowly via the mark.

Panasonic NC-EG4000 Electric Thermo Pot - Unplug

Cautions

  • Do not pour out water too swiftly.
    It may cause a malfunction if water splashes over lid release part or operation panel.

  • Do not leave water in the inner container.
    (It may cause the container to corrode or smell.)

Convenient use methods

Panasonic NC-EG4000 Electric Thermo Pot - Convenient use
methods

Notice

  • The keep-warm temperature or the timer can be set while the water is being boiled or being kept warm.
  • After power is restored in the event of a power failure, the keep-warm temperature will be automatically set to 90, even if the timer or the “98”, “80” or “70” keep-warm function was previously selected.

Panasonic NC-EG4000 Electric Thermo Pot - Convenient use methods
2

Time required for the reboil procedure
From 98 keep-warm: approx. 2.5-4 min.
From 90 keep-warm: approx. 4-6.5 min.
From 80 keep-warm: approx. 6-12 min.
From 70 keep-warm: approx. 7-14 min.
Amount of water: Maximum
Room temperature: 20°C

Panasonic NC-EG4000 Electric Thermo Pot - Convenient use methods
3

Panasonic NC-EG4000 Electric Thermo Pot - Convenient use methods
4

Daily Maintenance

Before cleaning, be sure to disconnect the power plug from outlet, dispense water and cool down the unit.

Panasonic NC-EG4000 Electric Thermo Pot - Daily
Maintenance

How to clean the inner container using citric acid.
Once every two or three months to clear scale.
More frequent cleaning may be required depending on the usage conditions.

  1. Make sure that the mesh filter is attached to the inner container.
  2. Put citric acid in the inner container.
    ● Amount of citric acid to be used at one time:
    80 g (two packages) or seven level tablespoons
  • In case that our citric acid is not available, place 1-2 sliced lemons wrapped with a thin cloth into the inner container instead.
    (The detergency of lemon is less effective than using the citric acid.) The citric acid is available from an authorized dealer. (Model No: SAN-80N)

  • Follow the directions for cleaning printed on the citric acid package.

  • Since the citric acid used for cleaning is a food additive, it is harmless to humans. 3. Add water to the maximum water level mark, and mix the citric acid and water well. Close the lid. 4. Connect the plug immediately after stirring and press key for more than 3 seconds.Panasonic NC-EG4000 Electric Thermo Pot - Connect the plug 5. Dispense some water, then unplug, remove the lid and drain away the hot water via the ‘DRAIN’ mark. 6. Refill with water and boil it to remove the smell of the citric acid or lemons. Then throw the hot water away as same as step 5.

    • To remove any discoloration from the area above the maximum water level, rub the inside lightly with a wet soft sponge.
    • If the discoloration cannot be removed by rubbing, clean the inner container several times using citric acid or lemons.

Cautions
Please use citric acid to clean the inner container of this unit.
Do not fill with water above maximum water level.
Fill the inner container only with tap water (do not fill with hot water). Hot water may spout out causing burns.

Troubleshooting

Before calling a service supplier, please check the following possible causes.

If… Possible cause How to fix

White or glittering flakes floating in the hot water.
Rough milky white substancess are adhered to inner container.| ● The cause of this is “scale”. (see P.14) It is not flakes of fluororesin.

  • Water with a large content of minerals in it such as mineral water or ionized water, is more likely to cause a scale or white layer in the hot water.| Clean the inner container with a wet soft sponge. (See P.14)
    If the “scale” still remains, clean with citric acid. (See P.15)
    Boiling sounds become louder.| When “scale” adheres, boiling sounds become louder.
    Hot water has odors of chlorine.| Odors of chlorine remain depending on the amount of chlorine in tap water.| Press  key to reduce the chlorine. (See P.10)
    Hot water has an unpleasant odor.| When the unit is new, resin used in the manufacturing process may give off a mild odor.
    This will disappear with use.
    If the unit is placed on surfaces such as a vinyl sheet, the odor may be carried over into the water.
    Hot water comes out by itself.| Water has been added above maximum water level.| Lower the water level.
    Hot water does not flow out smoothly.| The mesh filter may be clogged with “scale”. (See P.14)
    When scale is accumulated in the inner container and remaining hot water is low, hot water does not flow out  smoothly.
    Immediately after boiling, hot water may not flow out smoothly.| Clean the filter with a brush.
    If the “scale” cannot be removed, replace the filter (See P.17)
    The indicator lights flash alternately.| ● Overheating protection has been activated (See P.9)| ● Add water and press key.
    ● The indicator lights may flash alternately by adding boiling water or the way the water is supplied.| ● Press key.
    ● When the inner container is cleaned with citric acid, citric acid has built up on the bottom.| ● Disconnect the plug, and stir the citric well to dispose.
    Hot water does not dispense.| ● The automatic lock has been engaged.| ● Press key.

    • If the problem is not fixed after checking the above possible causes, or if you think something is strange, disconnect the body plug from the unit. Wait at least 10 seconds and then re-connect the plug.
    • The semi-transparent inner part inside the lid may become yellowish. This does not affect operation of the unit.
    • The rattling noise in the lid is made by small ball-shaped components which prevent water from flooding out if the unit topples over.
    • If the room temperature is very high, the outside of the main unit may reach about 55°C.

The unit does not turn on.| ● You poured in water directly from a tap.| ● It is broken if the electric components are immersed in water.
Contact the store where you purchased the unit for repair.
---|---|---
● You put the unit on the sink.
● You turn the unit upside down with its bottom wet.
● You washed the unit in water.
“Reboil” and “80” indicator lights flash alternately.| ● This is malfunction of the sensor.
● Contact the stores where you purchased.

Replacement of Parts

Rubber gasket set
Replace gaskets if they crack, lose their pliability or, for any other reasons which allow steam to escape from between the container and the lid.

Panasonic NC-EG4000 Electric Thermo Pot - Rubber gasket
set

Remove lid, unscrew 3 tapping screws and remove the lid cover.
Exchange the gaskets and then place the lid cover back and secure with the tapping screws.

Mesh filter
Replace the filter, if foreign matter which clog the filter cannot be removed, even after you scrub with a cleaning brush, etc.

Panasonic NC-EG4000 Electric Thermo Pot - Mesh filter

For replacement parts, please contact an authorized dealer.

Part name Part No.
Rubber gasket set APH65-480
Mesh filter APB97-480-0U

Specifications

Model No. NC-EG4000 NC-EG3000 NC-EG2200
Power supply 220 V ∼ 50 Hz
Power consumption 700 W
Average power consumption in keeping warm (approx.) at 98 49 Wh
40 Wh 45 Wh
at 90 43 Wh 39 Wh 33 Wh
Amount of water: maximum Room temperature: 20°C
at 80 35 Wh 31 Wh 27 Wh
at 70 30 Wh 26 Wh 23 Wh
Dimensions (when the handle is tilted) Height (approx.) 32.4 cm 27.5 cm

23.8 cm
Width (approx.)| 21.7 cm| 21.7 cm| 21.7 cm
Depth (approx.)| 28.7 cm| 28.7 cm| 28.7 cm
Weight (including power cord) (approx.)| 2.2 kg| 2.1 kg| 2.0 kg
Rated capacity (approx.)| 4.0 L| 3.0 L| 2.2 L

  • Under certain conditions, such as at very high altitudes and in intense cold, the unit may not function properly. Please avoid using the unit in such conditions.
  • If the unit is not used during cold conditions, make sure to empty it of water. The water left in the inner container may freeze causing damage.

Panasonic Corporation
Website : https://www.panasonic.com
© Panasonic Corporation 2015
PZ05H6934
TP0815E40223
Printed in Thailand

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