jennair W11362247C Column Refrigeration Owner’s Manual
- June 17, 2024
- JENNAIR
Table of Contents
jennair W11362247C Column Refrigeration
INTRODUCTION
SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don’t immediately follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
- Children should be supervised to ensure that they do not play with the appliance.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Do not use an extension cord.
- If power supply cord is damaged, it must be replaced by the manufacturer, its service agent, or a similarly qualified person in order to avoid a hazard.
- Connect to potable water supply only.
- This appliance is intended to be used in household and similar applications such as: staff kitchen areas in shops, offices, and other working environments; farm houses and by clients in hotels, motels, and other residential-type environments; bed and breakfast-type environments; and catering and similar non-retail applications.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Do not use replacement parts that have not been recommended by the manufacturer (e.g., parts made at home using a 3D printer).
- Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
- Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
- Do not damage the refrigerant circuit.
- Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
- Ice maker kit can be added to some models. See serial tag inside the food compartment of appliance for ice maker kit model information.
- A qualified service technician must install the water line and ice maker. See installation instructions supplied with ice maker kit for complete details.
SAVE THESE INSTRUCTIONS
PROPER DISPOSAL OF YOUR OLD REFRIGERATOR
WARNING: Risk of child entrapment. Before you throw away your old refrigerator or freezer:
- Take off the doors.
- Leave the shelves in place so children may not easily climb inside.
Suffocation Hazard
Remove doors or lid from your old appliance.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned freezers or refrigerators, are still dangerous, even if they will sit for “just a few days”. If you are getting rid of your old refrigerator or freezer, please follow these instructions to help prevent accidents.
Important information to know about disposal of refrigerants : Dispose of
refrigerator in accordance with Federal and Local regulations. Refrigerants
must be evacuated by a licensed, EPA certified refrigerant technician in
accordance with established procedures.
INTERNET CONNECTIVITY GUIDE FOR CONNECTED APPLIANCES ONLY
IMPORTANT: Proper lnstallation of your appliance prior to use is your
responsibility. Be sure to read and follow the installation instructions that
came with your appliance.
Connectivity requires Wi-Fi and account creation. App features and
functionality are subject to change. Data rates may apply. Once installed,
launch the app. You will be guided through the steps to set up a user account
and to connect your appliance.
You Will Need:
- A home wireless router supporting Wi-Fi, 2.4Ghz with WPA2 security. If you are unsure of your router’s capabilities, refer to the router manufacturer’s instructions.
- The router to be on and have a live internet connection.
- The 10-character SAID code for your appliance.
The SAID code is either printed on a label on the appliance or found on the LCD screen.
Federal Communications Commission (FCC) Compliance Notice
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications mot expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Industry Canada (IC) Compliance Notice
This Device complies with Industry Canada License-exempt RSS standard(s). Operation is subject to the following two condition:
- This device may not cause interference.
- This device must accept any interference, including interference that may cause undesired operation of the device.
Under Industry Canada regulations, this radio, transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.
To comply with FCC and Industry Canada RF radiation exposure limits for general population, antenna(s) used for this transmitter must be installed such that a minimum separation distance of 20 cm is maintained between the radiator (antenna) and all persons at all, times and must not be co-located or operating in conjunction with any other antenna or transmitter.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- lncrease the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
REGISTERING YOUR APPLIANCE
Gain access to our concierge-level Customer Support by registering your appliance. We make product registration simple and straightforward so you can start using your exclusive JennAir benefits today.
Registering your appliance allows you to:
-
Streamline your warranty service
If we have your appliance information, we can help you faster. -
Protect your purchase
In case of an insurance loss—such as fire, flood, or theft—your product registration could serve as a proof of purchase. -
Keep your family safe
We’ll notify you in the rare case of a safety notification.
Start taking advantage of these benefits today by going online to register your appliance at https://register.jennair.com. In Canada, register your refrigerator at https://jennair.ca.
PRODUCT IDENTIFICATION
Your product identification, which includes the model and serial numbers, is
listed on the product rating plate.
Recording this information below allows us to assist you more easily if your
appliance should ever require service from one of our Jenn Air® Authorized
Service Providers.
PRODUCT FEATURES
-
Fully Integrated and Flush Design with Articulating Hinge
Creates an integrated appearance with custom cabinets without exposed hinges or trim pieces. -
Adjustable Aluminum and Glass Door Bins
Make it easy to customize storage according to your preferences, providing quick access to frequently used items. Refrigerator and freezer door bins can be positioned to accommodate a variety of container sizes. -
Custom Overlay Design
Ships with factory-installed doors. To create a finished refrigerator, customers must purchase either custom overlay panels and handles from a cabinet manufacturer, or a JennAir® suite-coordinating panel kit. -
Obsidian Interior
Showcases food items throughout the refrigerator or freezer, and provides a sharper contrast than white interiors. -
90°/115° Door Stop Position
Provides options to ensure ample clearance between the open door and adjacent cabinetry. -
Wi-Fi Connectivity
This refrigerator can connect with in-home Wi-Fi to provide remote control through the JennAir® App, available to download for use with either iOS or Android devices. -
Soft, Auto-Close Crisper Drawers
Provide smooth operation by rolling open even when fully loaded, and feature an innovative auto-close design that pulls the drawer closed. -
Electronic Temperature-Controlled Crisper Drawer (Refrigerator)
Drawer slides open effortlessly, even when fully loaded, with soft, self-close glides.
Two temperature presets are available on the interior control to keep items at the optimal temperature. You can choose from following:- Produce: 39°F (3.9°C)
- Assorted: 37°F (2.8°C)
-
Capacitive Touch Controls with LED Display
The touch panel houses the control menu and function controls. The touch keypads are very sensitive and only require a light touch. The controls are located in the midsection of each column for easy access. -
Electronic Temperature-Controlled Deli
Drawer (Refrigerator)
Deli slides open effortlessly, even when fully loaded, with soft, self-close glides.
Five temperature presets are available on the interior control to keep items at the optimal temperature. You can choose from following:-
Produce: 39°F (3.9°C)
-
Assorted: 37°F (2.8°C)
-
Beverage: 34°F (1°C)
-
Deli: 33°F (0.6°C)
-
Meat: 32°F (0°C)
Electronic Temperature-Controlled Deli
Drawer (Freezer)
Three temperature presets are available on the interior control to keep items at the optimal temperature. You can choose from following: -
Assorted: 0°F (-17.8°C)
-
Spirits: -2°F (-18.9°C)
-
Deep Freeze: -8°F (-22.2°C)
-
-
Water Dispenser (Refrigerator)
Allows you to dispense filtered water. -
Interior Perimeter LED Theater Lighting
Perimeter LED lighting elegantly ramps up to full brightness when the door or interior drawers are opened, increasing visibility by minimizing shadows caused by top lighting. Selecting a cooling zone on the control panel causes the lighting in the same zone to pulse. -
Adjustable Clear Glass Shelves
Tint-free, clear glass shelves that offer an open, refined look that makes food and beverages easy to see and locate. Glass shelves complement the LED lighting for exceptional clarity that allows more light to fill the interior. -
EveryDrop® Filter
EveryDrop® water filters are NSF®† certified to reduce most contaminants, including chlorine taste and odor, lead, pesticides, and trace amounts of pharmaceuticals. EveryDrop® brand filters are the only filters tested and certified for your refrigerator system. Replace your EveryDrop® filter every 6 months for maximum contaminant reduction. -
Automatic Ice Maker (Freezer)
Ensures a continuous supply of fresh ice cubes made from filtered water.
®NSF is a registered trademark of NSF International.
REFRIGERATOR CONTROLS
-
Viewing and Adjusting Temperature
When you first install your refrigerator, make sure that the control is still set to the recommended setting. The factory recommended temperature is 37°F (3°C). Touch – or + to select a temperature setting. Press and hold – and + to change display from Fahrenheit to Celsius. -
Activate Temperature Mode for Refrigerator Deli Drawer
Touch Assorted, Beverage, Deli, Meat, or Produce to select a zone temperature setting. -
Cooling Zones
Select features of your refrigerator are tied to the perimeter lighting.
Press a zone key to light the corresponding zone in your refrigerator. -
Max Cool
The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures. Press MAX COOL to activate Max Cool. After the Max Cool cycle completes, the refrigerator will return to its previous setting. -
Connect
Wi-Fi connectivity allows your Smart Refrigerator to connect to the Internet and interact with the JennAir® App from your smartphone or mobile device. See the “Automatic Setup—Wi-Fi Protected Setup (WPS)” section for more information.
Sabbath
Allows the door of the refrigerator to be opened or closed during the Sabbath or other religious holidays without activating the interior lights or controls.
Press and hold Sabbath for 3 seconds to activate Sabbath mode.
Lock
The control panel can be locked for easy cleaning or to avoid unintentional mode changes. -
Power Outage
The Power Outage indicator lets you know if the power supply to the refrigerator has been off and the temperature has risen.
Over temp Alarm
Helps avoid food spoilage and high energy costs by sounding an alert when refrigerator temperatures remain at unusually high levels.
Door Open
The Door Open alarm feature sounds an alarm when the refrigerator door(s) or freezer door is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close the door to turn the alarm and “Door Open” alert off. To stop the alarm noise with the door open, press any key. -
Showroom
This mode is used when the refrigerator is on display in a retail store or if you want to turn the cooling off and deactivate all other functions except interior lighting.
To activate showroom mode, press and hold top and bottom zone icons simultaneously for 3 seconds.
To deactivate the showroom mode, press and hold top and bottom zone icons simultaneously for 3 seconds. -
Filter Reset
Displays the status of the water filter.
To reset the filter, press and hold FILTER RESET for 3 seconds. After countdown, the “Replace Filter” indicator will turn off.
Replace Filter
Replace the water filter. While you are dispensing water, the “Replace Filter” icon will flash constantly from beginning to the end of dispensing.
After 14 days without replacing the water filter, the “Replace Filter” icon will blink seven times and an alert tone will sound three times at the end of dispensing. See the “Water Filtration System” section.
NOTE: “Replace Filter” will remain illuminated if a filter reset is not completed.
Order Filter
Order a replacement water filter.
FREEZER CONTROLS
-
Pure Freeze® Feature
Pure Freeze® feature is activated automatically when the freezer is at its lowest setting. The Pure Freeze® setting reduces freezer burn.
Viewing and Adjusting Temperature
When you first install your freezer, make sure that the control is still set to the recommended temperature. The factory recommended setting is -2°F (19°C) for the freezer.
Touch – or + to select a temperature setting. -
Activate Temperature Mode for Freezer Deli Drawer
Touch Assorted, Spirits, or Deep Freeze to select a zone temperature setting. -
Cooling Zones
Select features of your freezer are tied to the perimeter lighting.
Press the zone keys to light the corresponding zones in your freezer. -
Max Ice
The Max Ice Setting increases the freezer cooling capacity improving the ice making rate.
Ice Maker Off
To turn the ice maker off, touch ICE MAKER OFF. -
Connect
Wi-Fi connectivity allows your Smart Freezer to connect to the Internet and interact with the JennAir® App from your smartphone or mobile device. See the “Automatic Setup—Wi-Fi Protected Setup (WPS)” section for more information.
Sabbath
Allows the door of the freezer to be opened or closed during the Sabbath or other religious holidays without activating the interior lights or controls.
Press and hold Sabbath for 3 seconds to activate Sabbath mode.
Lock
The dispenser can be locked for easy cleaning or to avoid unintentional dispensing. -
Power Outage
The Power Outage indicator lets you know if the power supply to the freezer has been off and the freezer temperature has risen.
Over temp Alarm
Helps avoid food spoilage and high energy costs by sounding an alert when freezer temperatures remain at unusually high levels.
Door Open
The Door Open alarm feature sounds an alarm when the refrigerator door(s) or freezer door is open for 5 minutes and cooling is turned on. The alarm will repeat every 2 minutes. Close the door to turn the alarm and “Door Open” alert off. To stop the alarm noise with the door open, press any key. -
Showroom
This mode is used when the freezer is on display in a retail store or if you want to turn the cooling off and deactivate all other functions except interior lighting.
To activate showroom mode, press and hold top and bottom zone icons simultaneously for 3 seconds.
To deactivate the showroom mode, press and hold top and bottom zone icons simultaneously for 3 seconds. -
Filter Reset
Displays the status of the water filter.
To reset the filter, press and hold FILTER RESET for 3 seconds. After countdown, the “Replace Filter” indicator will turn off.
Replace Filter
Replace the water filter. While you are dispensing water, the “Replace Filter” icon will flash constantly from beginning to the end of dispensing.After 14 days without replacing the water filter, the “Replace Filter” icon will blink seven times and an alert tone will sound three times at the end of dispensing. See the “Water Filtration System” section.
NOTE: “Replace Filter” will remain illuminated if a filter reset is not completed.
Order Filter
Order a replacement water filter.
GETTING STARTED
BEFORE USE
Before using your refrigerator, all packaging materials should be removed and
the interior should be cleaned.
- Remove tape and glue residue from surfaces before turning on the refrigerator. With your fingers, rub a small amount of liquid dish soap over any adhesive and wipe with warm water to remove.
- Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These can damage the surfaces of your refrigerator.
- Dispose of and/or recycle all packaging materials.
- After all packaging materials have been removed, clean the inside of your refrigerator.
- Flush 3 gallons (11.4 L) of water through the water system to clear air from the water line and to keep the dispenser from dripping and/or avoiding decreased dispenser flow.
NOTE: If the filter is not installed correctly, water may dispense at a lower flow rate and there will be slower ice production. Improper filter installation may also cause the water filter housing to leak.
SMART FEATURES
Smart Features help make your every day a little more efficient by letting you
remotely monitor, manage, and maintain your refrigerator.
REMOTE TEMPERATURE CONTROL
What it does: Allows you to control the temperature of your refrigerator
remotely from your mobile device via the Jenn Air® App.
What it does for you : Lets you control temperatures in your
refrigerator, freezer, and temp-controlled pantry remotely—not just when you
are standing in front of it.
WATER FILTER STATUS
What it does : Gives you a look at the life remaining for your air and
water filters before a replacement is needed.
What it does for you : Helps you be more efficient in planning for,
ordering, and replacing filters.
AUTO REORDER
What it does : Allows you to order replacement filters, consumables, and
accessories via the JennAir® App for delivery directly to your home.
What it does for you : Simplifies ordering correct water and air
filters—no trips to the store and searching for the correct filters.
OVER TEMPERATURE
What it does : Sends you a notification when the temperature in your
refrigerator reaches and rises above a specified value in the refrigerator and
freezer compartments.
What it does for you : Alerts you to over-temperature status to provide
input regarding disposition of refrigerator/freezer contents.
MAX COOL—REFRIGERATOR
What it does : Allows you to control your refrigerator remotely from your
mobile device via the JennAir® App.
What it does for you : Lets you turn on/off Max Cool options remotely to
make temperatures colder in the refrigerator in anticipation of loading newly
purchased grocery items.
MAX ICE—FREEZER
What it does : Allows you to control your freezer remotely from your
mobile device via the JennAir® App.
What it does for you : Makes fresh-tasting ice to accommodate your
entertainment needs – up to 4 pounds in 24 hours.
PURE FREEZE® MODE
What it does : Allows you to receive status of your refrigerator remotely
to your mobile device via the JennAir® App.
What it does for you : Indicates when temperatures are adjusted down to a
deep freeze level to reduce freezer burn and helps frozen items maintain their
appearance and taste.
SABBATH MODE
What it does: Allows the door of the refrigerator or freezer to be opened
or closed during the Sabbath or other religious holidays without activating
the interior lights or controls. Allows you to turn on and off remotely from
your mobile device via the JennAir® App.
What it does for you : Lets you turn on/off Sabbath mode options
remotely.
DOOR OPEN ALERT
What it does : Sends you a notification when the door of the appliance
has been left open.
What it does for you : Alerts you to door ajar status so you can close
the door(s) or call home to ask someone else to close the door before an over-
temp situation arises.
POWER OUTAGE
What it does : Sends you a notification when power to your refrigerator
goes out, returns, or highest temperature is reached.
What it does for you : Alerts you to power status and disposition of the
appliance contents.
SMART GRID
This product has WiFi capability and requires Internet connectivity and a wireless router to enable interconnection with an Energy Management System, and/or with other external devices, systems, or applications.
AUTOMATIC SETUP—WI-FI PROTECTED SETUP (WPS)
YOU WILL NEED:
A home wireless router capable of WPS (Wi-Fi protected Setup). The router
should be on and have a live internet connection.
To use this feature you need:
- A smartphone running Android 4.3 (or higher) with a 1280×720 (or higher) screen or a tablet or a smartphone running iOS 8 (or higher).
- A wireless router 2.4 Ghz Wi-Fi b/g/n connected to internet (verify with your smart device that the signal of your home wireless network is strong close to the appliance).
- The Smart Appliance Identification Number (SAID) from your refrigerator. This is located on a sticker on the inside of the water filter door.
SAID: 0123456789 Contains FCC ID: A5UWICHIN01
MAC ID: 88:E7:12:XX:YY:ZZ Contains IC: 10248A-WICHIN01
NOTE: If your home wireless router is not equipped with a WPS button,
please check the user manual of your router to confirm if it is WPS capable.
If not, alternate setup instructions are at
www.jennair.com/connect.
In Canada, use jennair.ca/connected.
-
Set up router
Press the WPS button on the router. An indicator light will begin blinking.
NOTE: The WPS function on your router is active for 2 minutes. Complete the next step within that time frame, or you will need to reinitiated WPS. -
Set up refrigeration appliance (time-sensitive step)
Press and hold CONNECT on the control panel for 3 seconds.
The Wi-Fi status indicator ( ) on the appliance control panel will blink slowly while your appliance and router attempt to connect. If the connection is successful, the Wi-Fi status indicator will illuminate and remain lit.
IF YOUR APPLIANCE DOESN’T CONNECT:
If your appliance and router fail to connect after 2 minutes, the Wi-Fi status indicator will blink rapidly for 5 seconds and then turn off. Check any connection instructions for your specific router, and refer to alternate instructions at www.jennair.com/connect. In Canada, use jennair.ca/connected.
NOTE: If this is your first smart appliance, you will need to download the JennAir® App and create an online user account.
If you already have the app and a user account, please skip ahead to Step 4, “Register your refrigerator in your user account”.
To disconnect Wi-Fi, press and the hold CONNECT for 7 to 15 seconds. The Wi-Fi status indicator will turn off, indicating that you have disabled Wi-Fi.
To reconnect Wi-Fi, press and hold CONNECT for 3 seconds on the control panel.- The Wi-Fi status indicator ( ) on the appliance control panel will blink slowly while your appliance and router attempt to connect.
- If the connection is successful, the Wi-Fi status indicator will illuminate and remain lit
DISCONNECT AND RECONNECT ROUTER
To disconnect your refrigerator from your router, press and hold CONNECT for more than 15 seconds. The Wi-Fi indicator will turn off, indicating that your refrigerator is completely disconnected from Wi-Fi and your router.To reconnect your appliance to your router and reconnect Wi-Fi, press and hold CONNECT for 3 seconds.
The Wi-Fi status indicator ( ) on the appliance control panel will blink slowly while your refrigerator and router attempt to connect.
If the connection is successful, the Wi-Fi status indicator will come on and remain lit.
Press the WPS button on the router. An indicator light will begin blinking.
NOTE: The WPS function on your router is active for 2 minutes. Complete the next step within that timeframe or you will need to reinitiated WPS.
-
Download JennAir® App and set up user account
From your mobile device, smartphone, or tablet, go to www.jennair.com/connect. In Canada, use jennair.ca/connected. Follow the instructions to download and install the JennAir® App.
Once installed, tap the JennAir® App icon to open the app. You will be guided through the steps to set up a user account. The App will make sure to get the necessary personal and home information as well as information about your energy company. -
Register your refrigerator in your user account
Registering your refrigerator in your account is a necessary step in order for you to take full advantage of the Smart features. When prompted by the app, enter the SAID (case-sensitive), which can be found on a sticker on the inside of the water filter door.
My Smart Appliance ID# is:
The Wi-Fi status indicator on the refrigerator control panel will blink slowly
while your refrigerator and router attempt to connect.
NOTE: This blinking only applies to first-time registration after
provisioning. Blinking will not occur for automatic reconnection after a
connection is established.
- Once you’ve connected your refrigerator to your home Wi-Fi network, it will remain linked even if the power goes out, you move the appliance, or if you put it in storage.
- If you replace your wireless router or get a different Smart appliance, you will need to repeat this connectivity set-up process.
MANUAL SETUP (FIRST-TIME USE) — ACCESS POINT METHOD
This procedure uses Micro Access Point technology and is applicable if your router does not support WPS.
-
Before starting the Setup procedure, please take note of the home wireless network name (SSID), its password and the SAID of appliance. These will be required during the installation process.
-
Turn on your router and make sure the internet connection is working.
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On your appliance, activate the provisioning process using the AP method. You should see the Wi-Fi icon blinking on the appliance HMI.
-
Turn on your smart device (phone or tablet) and access your list of available wireless networks in the settings menu.
-
The appliance has created a wireless network (SSID).
Select this network from the list of available wireless networks. The network name is made up of the prefix from your appliance type (e.g. washer, dryer, etc.)
followed by the MAC address (ex. REFRID_88_E7_12_B366 C3). If you don’t see it, you may need to refresh the list of networks or verify the Wi-Fi icon is on the appliance display. -
Once you have selected the SSID, a password will be required. Use the SAID as a password (i.e., 444441ABCD).
NOTE: This password is case-sensitive. -
Connect to the network.
-
Wait until your device is confirmed to be connected to the appliance Wi-Fi network.
-
Open a web browser. If nothing appears, type “192.168.10.1” in the address bar (URL) and press Enter. The browser displays a Smart web page. It is the configuration page of the Wi-Fi radio of your appliance.
-
In the drop-down list of available networks, select the name of your home wireless network.
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If your home wireless network is hidden, select “Other” and manually enter its name (SSID) and security protocol.
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Enter the password for your home wireless network, if required, and submit. Remember, this kind of password is case-sensitive.
-
. Click the “ ” button to submit, and wait a few seconds.
-
The Wi-Fi icon on the appliance should stop blinking and turn on permanently once connected. Otherwise, disconnect and reconnect the appliance to the main power and repeat the procedure.
-
The Setup process is complete.
SHELVES
The shelves in your appliance are adjustable to meet your individual storage
needs.
Storing similar food items together in your appliance and adjusting the
shelves to fit different heights of items will make finding the exact item you
want easier. It will also reduce the amount of time the refrigerator door is
open and save energy.
Important information to know about glass shelves and covers:
Do not clean glass shelves or covers with warm water when they are cold.
Shelves and covers may break if exposed to sudden temperature changes or
impact, such as bumping.
Tempered glass is designed to shatter into many small, pebble-sized pieces.
This is normal. Glass shelves and covers are heavy. Use both hands when
removing them to avoid dropping.
TO REMOVE AND REPLACE THE SHELF AND SHELF SUPPORTS:
-
Remove the shelf by tilting it up at the front and lifting it out of the shelf supports. Pull the shelf straight out.
-
To replace the shelf, reposition the shelf supports in the desired location. Check that they are level and firmly inserted in the support rails.
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Place the back of the shelf in the shelf supports.
-
Lower the front of the shelf and make sure that it is positioned correctly.
DELI/CRISPER DRAWERS
TO REMOVE AND REPLACE THE DELI/CRISPER DRAWERS:
-
To remove the deli/crisper drawers, press the clips located at the bottom of the drawer.
-
Lift up on the drawer and pull straight out.
-
To replace the deli/crisper drawers, extend the glides to their fullest extent.
-
Using your fingers, hold the glides in place as you place the drawer back on the glides.
CARE AND CLEANING
CLEANING
Explosion Hazard
Risk of Fire or Explosion. Flammable Refrigerant Used. Do Not Use Mechanical
Devices to Defrost Refrigerator. Do Not Puncture Refrigerant Tubing.
Below are the recommended steps to clean your appliance.
-
Press the power switch to OFF.
A. To access the power switch, remove the toe kick by pulling out to release it from the brackets.
-
Remove all removable parts (such as shelves and
crispers) from the inside of the appliance. -
Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
-
Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, cleaning waxes, concentrated detergents, bleaches, or cleansers containing petroleum on plastic parts, interior, door liners, or gaskets.
Do not use paper towels, scouring pads, or other harsh cleaning tools. These can scratch or damage materials. -
To help remove odors, you can wash interior walls with a mixture of warm water and baking soda (2 tbs to 1 qt [26 g to 0.95 L] of water).
-
-
Wash stainless steel and painted metal exteriors with
a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners, or cleaners containing chlorine. Dry thoroughly with a soft cloth. -
Press the power switch to ON.
-
To replace, press the to ekick panel onto the to ekick bracket to engage the gripping pads.
Both the refrigerator and freezer sections defrost automatically. However, clean both sections about once a month to avoid odor buildup. Wipe up spills immediately.
IMPORTANT:
-
Because air circulates between all sections, any odors formed in one section will transfer to the other. You must thoroughly clean all sections to eliminate odors.
To avoid odor transfer and drying out of food, wrap or cover foods tightly. -
Do not use abrasive or harsh cleaners such as window sprays, scouring cleansers, flammable fluids, muriatic acid, cleaning waxes, concentrated detergents, bleaches or cleansers containing petroleum products on doors and cabinet, plastic parts, interior and door liners or gaskets. Do not use paper towels, scouring pads, or other harsh cleaning tools.
-
For stainless steel models, stainless steel is corrosion resistant and not corrosion-proof. To help avoid corrosion of your stainless steel, keep your surfaces clean by using the following cleaning instructions.
CLEANING THE TOUCH SCREEN DISPLAY ON THE DISPENSER PANEL (ON SOME MODELS):
-
Make sure the refrigerator is unplugged or the power is disconnected before wiping the screen to avoid unintentionally changing the settings.
-
Mix a solution of mild detergent in warm water.
Dampen a soft, lint-free cloth with the solution and gently wipe the screen.
NOTE: Do not spray or wipe liquids directly onto the screen or over- saturate the cloth. -
Plug in refrigerator or reconnect power.
CLEANING THE INTERIOR:
IMPORTANT: Refrigerator shelves with under-shelf, LED lighting are not dishwasher safe.
- Unplug refrigerator or disconnect power.
- Hand wash, rinse, and dry removable parts and interior surfaces thoroughly. Use a clean sponge or soft cloth and a mild detergent in warm water.
- Plug in refrigerator or reconnect power.
DO USE | DO NOT USE |
---|
- Soft, clean cloth
|
-
Abrasive cloths
-
Paper towels or newsprint
-
Steel-wool pads
-
Warm, soapy water with a mild detergent
|
-
Abrasive powders or liquids
-
Ammonia
-
Citrus-based cleaners
-
Acidic or vinegar based cleaners
-
Oven cleaners
-
For heavy soil, use only a manufacturer’s approved stainless steel cleaner and polish
|
- Abrasive powders or liquids
- Ammonia
- Citrus-based cleaners
- Acidic or vinegar based cleaners
- Oven cleaners
- Abrasive cloths
- Paper towels or newsprint
- Steel-wool pads
NOTE:
- If unintentional contact does occur, clean plastic part with a sponge and mild detergent in warm water. Dry thoroughly with a soft cloth.
- Avoid exposing stainless steel appliances to caustic or corrosive elements such as high-salt, high-moisture, or highhumidity environments. Damage due to exposure to these elements is not covered under the warranty.
- Just because a cleaner is a liquid does not mean it is nonabrasive. Many liquid cleansers formulated to be gentle on tile and smooth surfaces still damage stainless steel.
- When cleaning stainless steel, always wipe in the direction of the grain to avoid cross-grain scratching.
- Citric acid permanently discolors stainless steel. To avoid damaging the finish of your stainless steel refrigerator:
Do not allow these substances to remain on the finish:
- Mustard
- Tomato juice
- Marinara sauce
- Citrus-based sauces
- Citrus-based products
CONDENSER CLEANING
Explosion Hazard
Risk of Fire or Explosion due to Puncture of Refrigerant Tubing;
Follow Handling Instructions Carefully.
Flammable Refrigerant Used.
There is no need for routine condenser cleaning in normal home operating environments. If the environment is particularly greasy or dusty or there is significant pet traffic in the home, the condenser should be cleaned every 6 months to ensure maximum efficiency.
- Unplug refrigerator or disconnect power.
- Remove the base grille.
- Use a vacuum cleaner with a soft brush to clean the grille, the open areas behind the grille, and the front surface area of the condenser.
- Replace the base grille when finished.
- Plug in refrigerator or reconnect power.
NOTE: If you are unable to clean the condenser, please call for service.
LEATHER PANEL CARE
Under normal usage conditions, regular dusting and vacuum cleaning in crevices or bottoms is all that is necessary to clean the leather panel.
For minor spots, wipe any excess liquid up immediately with a clean absorbent cloth or sponge. If necessary, use a lightly moistened cloth with clean lukewarm water and let dry naturally.
NOTE:
- Using hair dryer for drying may damage leather panel, so do not dry using hairdryers.
- Do not use saddle soap, cleaning solvents, furniture polish, oils, varnish, abrasive cleaners, detergent soaps, or ammonia on leather panel.
VACATION CARE
-
Remove all food from the refrigerator/freezer.
-
Empty the ice bin.
-
Turn the power switch to Off.
A. To access the power switch, remove the to kick by pulling out to release it from the brackets.
B. To replace, press the to kick panel onto the to kick bracket to engage the gripping pads. -
Clean refrigerator/freezer, wipe it, and dry well.
-
Tape rubber or wood blocks to the tops of both doors to prop them open far enough for air to get in. This stops odor and mold from building up.
POWER INTERRUPTIONS
If the power will be out for 24 hours or less, keep the door closed to help
food stay cold and frozen.
If the power will be out for more than 24 hours, do one of the following:
- Remove all frozen food and store it in a frozen food locker.
- Place 2 lbs (907 g) of dry ice in the freezer for every cubic foot (28 L) of freezer space. This will keep the food frozen for 2 to 4 days.
- If neither a food locker nor dry ice is available, consume or can perishable food at once.
REMEMBER: A full freezer stays cold longer than a partially filled one. A freezer full of meat stays cold longer than a freezer full of baked goods. If you see that food contains ice crystals, it may be refrozen, although the quality and flavor may be affected. If the condition of the food is poor, dispose of it.
REPLACING THE WATER FILTER
The water filter should be replaced every 6 months based on a flow rate of 0.75 gpm-0.80 gpm (1.89- 2.27 Lpm) that filters 200 gallons (757 L) of water.
NOTE: If the filter is not installed correctly, water may dispense at a lower flow rate and there will be slower ice production. Improper filter installation may also cause the water filter housing to leak.
-
To open, push the water filter door up, which is located at the upper left above the refrigerator or freezer compartment.
-
Turn the water filter 90° counterclockwise to unlock
-
Pull the filter out of the housing.
-
Remove the water filter cap from the water filter.
-
Install the water filter cap onto the new filter. Be sure to align the arrows so the grooves in the filter align with ribs in the filter cap.
-
Insert the filter into the housing.
-
Turn the water filter 90° clockwise until it locks into place and the arrows are aligned.
-
Push the water filter door closed.
-
The filter light does not automatically reset when the new filter is installed. To reset the filter, press and hold FILTER RESET for 3 seconds. After 3 second countdown, the Filter Reset button light will flash 3 times and replace Filter indicator will turn off.
TROUBLESHOOTING
OPERATION
THE APPLIANCE WILL NOT OPERATE
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death, fire, or electrical
shock.
- Power cord unplugged? Plug into a grounded 3 prong outlet.
- Is outlet working? Plug in a lamp to see if the outlet is working.
- Household fuse blown or circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
- Are controls on? Make sure the appliance controls are on. See the “Refrigerator Controls” or “Freezer Controls” section.
- Is refrigerator defrosting? Your refrigerator will regularly run an automatic defrost cycle. Recheck in 30 minutes to see if it is operating.
- New installation? Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will not cool either compartment more quickly.
THE MOTOR SEEMS TO RUN TOO MUCH
Your new refrigerator may run longer than your old one due to its high- efficiency compressor and fans. The unit may run even longer if the room is warm, a large food load is added, doors are opened often, or if the doors have been left open.
THE APPLIANCE IS NOISY
Overall refrigerator noise has been reduced over the years. Due to this reduction, you may hear other intermittent noises from your new appliance that you did not notice from your old model. Listed below are some unfamiliar but normal sounds, followed by an explanation.
- Buzzing – heard when the water valve opens to fill the ice maker
- Pulsating – fans/compressor adjusting to optimize performance
- Rattling – flow of refrigerant, water line, or from items placed on top of the refrigerator
- Sizzling/Gurgling – water dripping on the heater during the defrost cycle
- Popping – contraction/expansion of inside walls, especially during initial cool-down
- Water running – may be heard when water melts during the defrost cycle and runs into the drain pan.
THERE IS NO AUDIBLE DOOR OPEN ALARM
Has the door been open less than 5 minutes?
The door open alarm will only flash when the door has been open for 5 minutes.
The audible alarm will sound the first time the door is left open for more
than 5 minutes.
Subsequent door open alarms will only flash. You must reset the audible alarm
each time.
THE DOORS WILL NOT CLOSE COMPLETELY
- Door blocked open? Move food packages away from the door.
- Bin or shelf in the way? Push the bin or shelf back in the correct position.
THE DOORS ARE DIFFICULT TO OPEN
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
- Are the gaskets dirty or sticky? Clean the gaskets with mild soap and warm water.
TEMPERATURE AND MOISTURE
TEMPERATURE IS TOO WARM
-
New installation? Allow 24 hours following installation for the appliance to cool completely.
Increased temperature around the front face of the refrigerator cabinet may be warm to the touch. -
Door(s) opened often or left open? Allows warm air to enter the refrigerator. Minimize door openings and keep doors fully closed.
-
Large load of food added? Allow several hours for appliance to return to normal temperature.
-
Controls set correctly for the surrounding conditions? Adjust the controls one setting colder.
Check the temperature in 24 hours. See the “Refrigerator Controls” or “Freezer Controls” section. -
Appliance not cooling? Turn the appliance off and then on to reset. If this does not correct the problem, call for service.
-
Air vents blocked? Remove any item from in front of the air vents.
THERE IS INTERIOR MOISTURE BUILDUP
NOTE: Some moisture buildup is normal.
- Humid room? Contributes to moisture buildup.
- Door(s) opened often or left open? Allows humid air to enter the refrigerator. Minimize door openings and keep doors fully closed.
ICE AND WATER
THE ICE MAKER IS NOT PRODUCING ICE OR ENOUGH ICE
- Ice maker turned on? Check the control panel to make sure the ice maker is turned on.
- New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
- Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice.
- Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See the “Water Supply Requirements” section in the Installation Instructions.
THE ICE CUBES ARE HOLLOW OR SMALL
NOTE: This is an indication of low water pressure.
- Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure. See the “Water Supply Requirements” section in the Installation Instructions.
- Questions remain regarding water pressure? Call a licensed, qualified plumber.
ICE IS STICKING TOGETHER IN THE ICE STORAGE BIN
- It is normal for frost to be on top of the ice storage bin due to normal opening and closing of the freezer.
- It is normal for ice to stick together when it is not dispensed or used frequently. It is recommended that the ice storage bin be emptied and cleaned as needed.
OFF-TASTE, ODOR, OR GRAY COLOR IN THE ICE
- New plumbing connections? New plumbing connections can cause discolored or off-flavored ice.
- Ice stored too long? Discard the ice. Wash the ice bin. Allow 24 hours for the ice maker to make new ice.
- Odor transfer from food? Use airtight, moisture -proof packaging to store food.
- Are there minerals (such as sulfur) in the water? A water filter may need to be installed to remove the minerals.
- Is there a water filter installed on the refrigerator?
Gray or dark discoloration in ice indicates that the water filtration system needs additional flushing.
THE ICE MAKER WILL NOT OPERATE PROPERLY
- Freezer door closed completely? Close the door firmly. If it does not close completely, see “The doors will not close completely”.
- Ice bin installed correctly? Be sure the ice bin is firmly in position.
- New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production.
- Has other ice been added to the bin? Use only cubes produced by the current ice maker.
THE WATER DISPENSER WILL NOT OPERATE PROPERLY
- Is the water pressure at least 30 psi (207 kPa)? The water pressure to the home determines the flow from the dispenser. See the “Water Supply Requirements” section in the Installation Instructions.
- New installation? Flush and fill the water system.
- Water filter installed on the refrigerator? The filter may be clogged or incorrectly installed.
- Is a reverse osmosis water filtration system connected to your cold water supply? See the “Water Supply Requirements” section in the Installation Instructions.
LIGHTS
THE LIGHTS DO NOT WORK
- Is the appliance in Sabbath Mode? See the “Refrigerator Controls” or “Freezer Controls” section.
- Has the door been open more than 5 minutes?
See the “Refrigerator Controls” or “Freezer Controls” section.
NOTE: The lights in both refrigerator and freezer are perimeter LEDs. If the lights do not illuminate when the door is opened call 1-800-JENNAIR (1-800-536-6247) for assistance or service.
ASSISTANCE
CONTACT
For additional information regarding warranty, installation, registration or
the overall care of your appliance, visit the US or Canada websites listed as
follows.
IN THE U.S.A.
Call the Jenn Air Customer eXperience Center toll free at 1-800-JENNAIR
(1-800-536-6247), or visit our website
at www.jennair.com.
Our consultants provide assistance with:
- Features and specifications on our full line of appliances.
- Referrals to local Jenn Air® Appliance brand dealers.
- Installation information.
- Use and maintenance procedures.
- Accessory and repair parts sales.
- Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).
IN CANADA
Call the Jenn Air Canada Customer eXperience Centre toll free 1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.ca
Our consultants provide assistance with:
- Scheduling services: JennAir® Appliances designated service technicians are trained to fulfill the appliance warranty and provide after-warranty service anywhere in Canada.
- Features and specifications on our full line of appliances.
- Referrals to local Jenn Air® brand dealers.
- Use and maintenance procedures.
- Accessory and repair parts sales.
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to JennAir Canada with any
questions or concerns at: Jenn Air® Brand Home Appliances Customer eXperience
Centre 200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
IF YOU NEED REPLACEMENT PARTS
If you need to order replacement parts, we recommend that you use only
factory-specified parts. Factory specified parts will fit right and work right
because they are made with the same precision used to build every new Jenn
Air® appliance.
To locate factory-specified parts in your area, call us or your nearest
designated service center.
ACCESSORIES
To order accessories, call
1-800-JENNAIR (1-800-536-6247), and ask
for the appropriate part number or contact your authorized Jenn Air® dealer.
In Canada, call 1-800-536-6247.
REPLACEMENT WATER FILTER:
In U.S.A., order Part #EDR2RXD1
FOR FURTHER ASSISTANCE
If you need further assistance, you can write to JennAir with any questions or
concerns at: Jenn Air® Brand Home Appliances Customer eXperience Center 553
Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
PERFORMANCE DATA SHEET
WATER FILTRATION SYSTEM
MODEL P9WB2L/P9RFWB2L/EDR2RXD1 CAPACITY 200 GALLONS (757 LITERS)
System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet.
This system has been tested according to NSF/ANSI Standards 42, 53, 401, and CSA B483.1 for the reduction of the substances listed below. The concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42, 53, 401, and CSA B483.1.
Substance Reduction Aesthetic Effects| I nf l uent
Challenge Concentration| Max i mum Permissible Product Water
Concentration| Average % Reduction
---|---|---|---
Chlorine Taste/Odor Particulate Class I*| 2.0 mg/L ± 70 % At least 10,000 part
icles/m l| SO% reduction 85% red uct ion| 97.2%99.5%
Contaminant Reduct i on| I nf l uent Challenge
Concentration| Max i mum Permissible Product Water
Concentration| Average % Reduction
Lead: @ pH 6.5 /@ pH 8.5| 0.15 mg/L± 70 %| 0.070 mg/L| >99.3% / 98.6%
Benzene| 0.015 mg/L ±10%| 0.005 m g /L| 96.0%
p – Dichlorobenzene| 0.225 mg/L ±10%| 0.075 mg/L| >99.8%
Carbofuran| 0.08 mg/L ±10%| 0.040 mg/L| 97.9%
Toxaphene| 0.015 ± 10%| 0.003 mg/L| 93.3%
Atrazine| 0.009 mg/L ± 10%| 0.003 mg/L| 92.4%
Asbestos| 70 7 to 108 fibers/ Ltt| 99%| >99%
Live Cysts’| S0,000/ L m in.| 99.95%| >99.99%
Turbidity| 11 NTU ± 70%| 0.5 NTU| 99.0%
Lindane| 0.002 ± 70 %| 0.0002 mg/L| 98.9%
Tetrachloroethene e| 0.075 mg/L ±10%| 0.005 m g /L| >96.6%
O-Dichlorobis en zene| 7.8 mg/L ±10%| 0.60 mg/L| >99.9%
Ethylbenzene| 2.1 m g / L ± 70%| 0.70 mg/L| 99.4%
1,2,4-Trich lorobenzene| 0.210 mg/L ±10%| 0.07 mg/L| >99.8%
2.4 – D| 0.210 mg/L ±10%| 0.07 mg/L| 93.8%
Styrene| 2.0 m g/L ± 10%| 0.1 mg/L| 99.8%
Toluene| 3.0 mg/L ±10%| 7.0 m g/ L| 87.9%
En d rin| 0.006 mg/L ± 10%| 0.002 m g/ L| >96.6%
At en olol| 200±20%| 30 ng/L| >95.9%
Trimethoprim| 140 ± 20%| 20 ng/L| >96.9%
Linuron| 140 ± 20%| 20 ng/L| >96.4%
Estrone| 140 ± 20%| 20 ng/L| >97.0%
Nony lph eno l| 1400 ± 20%| 200 ng/L| >97.4%
Carbamazepine| 7400 ± 20%| 200 ng/L| >97.9%
Ph enytoin| 200±20%| 30 ng/L| 93.8%
Naproxen| 140 ± 20%| 20 ng/L| 96.1%
Bisphenol A| 2000±20%| 300 ng/L| >992. %
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.6 gpm (2.27
Lpm). Pressure = 60 psig (413.7 kPa).
Temperature = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 200
gallons (757 liters).
The compounds certified under NSF 401 have been deemed as “emerging
compounds/incidental contaminants”.
Emerging compounds/incidental contaminants are those compounds that have been
detected in drinking water supplies at trace levels. While occurring at only
trace levels, these compounds can affect the public acceptance/ perception of
drinking water quality.
-
It is essential that operational, maintenance, and filter replacement ugh the filter and alerts you when it is time to replace the filter.
-
Refer to the “Using the Controls” or “Water Filtration System” section (in the User Instructions or User Guide) to learn how to check the water filter status. requirements be carried out for the product to perform as advertised. Property damage can occur if all instructions are not followed.
-
The disposable cartridge must be changed at least every 6 months.
-
Use replacement filter P9RFWB2L, part #EDR2RXD1/ EDR2RXD1B. 2015 suggested retail price of $49.99 U.S.A./$49.99 Canada. Prices are subject to change without notice.
-
The filter monitor system measures the amount of water that passes thro
-
After changing the water filter, flush the water system.
See “Water and Ice Dispensers” or “Water Dispenser” in the User Instructions or User Guide. -
These contaminants are not necessarily in your water supply. While testing was performed under standard laboratory conditions, actual performance may vary.
-
The product is for cold water use only.
-
The water system must be installed in compliance with state and local laws and regulations.
-
Do not use with water that is microbiologically unsafe or of unknown quality without adequate disinfection before or after the system. Systems certified for cyst reduction may be used on disinfected waters that may contain filterable cysts. EPA Est. No. 082047-TWN-001
-
Refer to the “Warranty” section for the Manufacturer’s limited warranty, name and telephone number.
APPLICATION GUIDELINES/WATER SUPPLY PARAMETERSWater Supply| Potable City or Well
Water Pressure| 30 psi – 120 psi (207 kPa – 827 kPa)
Water Temperature| 33°F – 100°F (0.6°C – 37.8°C)
Service Flow Rate| 0.6 GPM (2.27 L/min.) @ 60 psi. (413.7 kPa) -
Your water filtration system will withstand up to 120 pounds per square inch (psi) water pressure. If your water supply is higher than 80 psi, install a pressure reducing valve before installing the water filtration system.
CUSTOMER SUPPORT
®/™ ©2023 Jenn Air. All rights reserved. Used under license in Canada.
W11362247C
References
- Jennair Canada | JennAir
- Jennair Canada | JennAir
- High-End Home & Kitchen Appliances | JennAir
- Register Your Product | JennAir
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