TAA SmartPro 2U Rack-Mount Line Interactive UPS System Owner’s Manual

TAA SmartPro 2U Rack-Mount Line Interactive UPS System Owner’s Manual

Intelligent, Line-Interactive UPS Systems
120V Sine Wave Output • 1,000VA—1,500VA

SMART1500RMXL2UA
(AG-0006, AG-02F7)

SMART1500RM2U
(AG-0007, AG-02F8)

SMART1000RMXL2U
(AG-0011, AG-02F9)

Not suitable for mobile applications.

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support
Copyright © 2021 Tripp Lite. All rights reserved. SmartPro® is a registered trademark of Tripp Lite.

Important Safety Instructions

SAVE THESE INSTRUCTIONS
This manual contains important instructions that should be followed during the installation, operation and storage of this product. Failure to heed these warnings may affect the warranty.

UPS Location Warnings

• Use caution when lifting the UPS. Because of the considerable weight of all rack-mount UPS systems, at least two people should assist in lifting and installing them.
• Install the UPS indoors, away from excess moisture or heat, dust or direct sunlight.
• For best performance, the ambient temperature near the UPS should be between 0° C and 40° C (between 32° F and 104° F).
• Leave adequate space around all sides of the UPS for proper ventilation. Do not obstruct its vents or fan openings.
• When mounting the UPS system in a tower orientation, make sure the LCD Screen panel is at the top of the UPS, not at the bottom.
• Do not mount unit with its front or rear panel facing down (at any angle). Mounting in this manner will seriously inhibit the unit’s internal cooling, eventually causing product damage not covered under warranty.

UPS Connection Warnings

• The UPS contains its own energy source (battery). The output terminals may be live even when the UPS is not connected to an AC supply.
• Connect the UPS to a properly grounded AC power outlet. Do not modify the UPS plug in a way that would eliminate the UPS connection to ground. Do not use adapters that eliminate the UPS connection to ground.
• Do not plug the UPS into itself; this will damage the UPS and void your warranty.
• If you are connecting the UPS to a motor-powered AC generator, the generator must provide filtered, frequency-regulated computer-grade output. Connecting the UPS to a generator will void its Ultimate Lifetime Insurance.
• Install in accordance with National Electrical Code standards ANSI/NFPA 70 and Canadian Electrical Code, Part I, C22.1.
• Short circuit backup protection and overcurrent protection are provided by the building installation for permanently connected models.
• To reduce the risk of fire, connect only to a circuit provided branch circuit overcurrent protection in accordance with the National Electrical Code, ANSI/NFPA 70 and the Canadian Electrical Code, Part I, C22.1. Be sure to use maximum 20A overcurrent protection, in accordance with the plug/equipment rating, for the installation.
• The plug on the power supply cord is intended to serve as the disconnect device. Be sure that the socket-outlet is installed near the equipment and is made easily accessible.

  Caution! This UPS may receive power from more than one source. Disconnection
of the AC and DC sources is required to de-energize the unit before servicing.

Equipment Connection Warnings

• Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of the life support equipment or to significantly affect its safety or effectiveness is not recommended.
• Do not connect surge protectors or extension cords to the output of the UPS. This might damage the UPS and may affect the surge protector and UPS warranties.

Battery Warnings

• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not dispose of the batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug and turn off the UPS before performing battery replacement. Use tools with insulated handles. There are no user-serviceable parts inside the UPS. Battery replacement should be performed only by authorized service personnel using the same number and type of batteries (Sealed Lead-Acid). Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges (R.B.C.).Visit Tripp Lite on the Web at tripplite.com/support/battery/index.cfm to locate the specific replacement battery for your UPS. The RBC Type can also be found on the label affixed to the Battery Retention Plate.
• During hot-swap battery replacement, the UPS will not provide backup power in the event of a blackout or other power interruptions.
• Do not operate the UPS without batteries.

External Battery Connection Warnings
• When adding external battery packs to select models with external battery pack connectors, connect only Tripp Lite-recommended battery packs of the correct voltage and type. Do not connect or disconnect battery packs when the UPS is operating on battery power. Visit
tripplite.com/support/battery/index.cfm to locate the supported battery type(s) for your UPS.

UPS and Battery Recycling

Please recycle Tripp Lite products. The batteries used in Tripp Lite products are sealed lead acid batteries. These batteries are highly recyclable. Please refer to your local codes for disposal requirements.

Call Tripp Lite for recycling info at 773.869.1234. Or go to the Tripp Lite website for
up-to-date information on recycling the batteries or any Tripp Lite product:
tripplite.com/support/recycling-program/

Mounting (Rack)

Mount your equipment in either a 2-post or 4-post rack or rack enclosure. The user must determine the fitness of hardware and procedures before mounting. If hardware and procedures are not suitable for your application, contact the manufacturer of your rack or rack enclosure. The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications.

Note: The illustrations may differ from your model.

4-Post Mounting

2-Post Mounting/Wall Mounting
2-post mounting requires a Tripp Lite 2-Post Rack-Mount Installation Kit (model: 2POSTRMKITWM, sold separately).

Wall mounting requires a Tripp Lite Wall-Mount Kit 9 (2POSTRMKITWM, sold separately).

Mounting (Tower)
WARNING: When mounting the UPS system in a tower or wall-mount orientation, make sure the LCD Screen panel is at the top of the UPS, not at the bottom.

Note: To mount the UPS in an upright (tower) position, 2-9USTAND is required (sold separately).

Rotate the LCD Screen panel for easy viewing while the UPS is tower mounted. Insert a small screwdriver, or other tool, in the slots on either side of the panel. Pop the panel out, rotate it and pop the panel back in place.

Quick Installation

Optional Installation

Do not connect or disconnect battery packs when the UPS is running on battery power.

CAUTION! When an external battery pack is connected, make sure the AC load does not exceed the nameplate rating. Select models are derated when an external battery pack is connected. See UPS nameplate label for derating details.

When connecting external batteries to the UPS, go to the Tripp Lite website at tripplite.com/en/support/bpconfig/index.cfm to download the External Battery Pack Utility software to configure your UPS for external battery support.

Note:

1. The runtime will automatically recalculate once the External Battery Pack Tool process is complete.
2. If the setup will no longer include external batteries, the UPS can be configured to work without external batteries via the LCD Screen. See External Battery Settings Control section under Basic Operation for details.
3. If external battery packs are removed, the UPS must be reset to “NO EXTERNAL BATTERY” via the LCD interface or the External Battery Configuration Program available on the Tripp Lite website. Failure to do so may result in damage to the internal batteries due to over-charging.

Basic Operation

LCD Interface

Note: When the UPS is in Battery Mode (power is supplied to the output from the batteries), the BATTERY icon will be lit in the display instead of the AC INPUT icon. The values displayed are random values used for example reference.

Control Menu Options

Power Sensitivity
This setting is normally set to 100%, which enables the UPS to protect against waveform distortions in its AC input. When such distortion occurs, the UPS will normally switch to providing pure sine wave power from its battery reserves for as long as the distortion is present. In some areas with poor utility power or where the UPS input power comes from a backup generator, frequent brownouts and/or chronic waveform distortion could cause the UPS to switch to battery too often, draining its battery reserves. You may be able to reduce how often your UPS switches to battery due to waveform distortion or brownouts by experimenting with different settings. As the setting is reduced, the UPS becomes more tolerant of variations in its input power’s AC waveform.

Note: When experimenting with different settings, operate connected equipment in a safe test mode so that the effect on the equipment of any waveform distortions in the UPS output can be evaluated without disrupting critical operations. The experiment should last long enough to assure that all expected line conditions are encountered.

External Battery Setting Control (Select Models)
This control menu option only appears when the UPS is configured using the External Battery Utility software and is reporting “YES” in the External Battery LCD Control Screen. This setting is normally set to “YES.” The only available LCD interface configuration option is to change the setting from “YES” to “NO” external batteries.

Note: See the Optional Installation section for information on configuring the UPS for external battery operation using the External Battery Utility software.

Note: The Battery Runtime calculation is based on this setting. The runtime will automatically recalculate once the external battery setting is configured for “NO” external batteries.

Factory Mode Reset
The LCD settings can be restored to Factory Mode by holding the MODE and ENTER/MUTE buttons simultaneously for 5 seconds while in any display mode.

CAUTION: This action cannot be undone. The user must reconfigure the UPS for external batteries if the UPS setup includes external batteries.

Other UPS Features (Rear Panel)

Storage and Service

Storage
Before storing your UPS, turn it completely OFF: with the UPS ON and receiving utility power, press and hold the “ON/OFF” button for two seconds (an alarm will beep once briefly after the interval has passed); then, unplug the UPS from the wall outlet. If you store your UPS for an extended period of time, recharge the UPS batteries once every three months: plug the UPS into a wall outlet; allow it to charge for 12 hours; and then unplug it and place it back in storage. If you leave your UPS batteries discharged for an extended period of time, they will suffer a permanent loss of capacity.

Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit tripplite.com/support. Before returning your product for service, follow these steps:

1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit tripplite.com/support.
3. If the problem requires service, visit tripplite.com/support and click the Product Returns link. From here you can request a Returned Material Authorization (RMA) number, which is required for service. This simple online form will ask for your unit’s model and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions, will be e-mailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you when you request the RMA.

Battery Replacement

Under normal conditions, the original batteries in your UPS will last many years. See Safety section before replacing batteries. The batteries are designed for hot-swap replacement (i.e., leaving the UPS in ON mode), but some qualified service personnel may wish to put the UPS in the OFF mode and disconnect equipment before proceeding.

Note: Refer to the label on the battery retention plate for the R.B.C. part number.

SMART1500RMXL2UA, SMART1500RM2U and SMART1000RMXL2U Battery (RBC93-2U) Replacement Procedure

Specifications

Product Registration

Visit tripplite.com/warranty today to register the warranty for your new Tripp Lite product.

You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite product!*

• No purchase necessary. Void where prohibited. Some restrictions apply. See Web site for details.

FCC Notice, Class A
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy, and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. The user must use shielded cables and connectors with this equipment. Any changes or modifications to this equipment not expressly approved by Tripp Lite could void the user’s authority to operate this equipment.

Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The series number should not be confused with the marking name or model number of the product.
Tripp Lite has a policy of continuous improvement. Product specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products.

Note on Labeling
Two symbols are used on the label.
V~ : AC Voltage
V : DC VoltageProduct

1111 W. 35th Street, Chicago, IL 60609 USA • tripplite.com/support

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References

• Tripp Lite - Power and Connectivity Solutions
• Tripp Lite - Power and Connectivity Solutions
• Tripp Lite - Power and Connectivity Solutions
• UPS & Battery Recycling | Eaton

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