Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine Instruction Manual

June 17, 2024
Gevi

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine Instruction Manual

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine Instruction
Manual

Important Safeguards

When using electrical machines, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and or injury to persons including the following:

  1. Read all instructions before using this machine.

  2. Do not touch hot surfaces. Use handles or knobs.

  3. Do not leave the machine unattended when in use.

  4. Never use the espresso machine without water in the water tank.

  5. To protect against electric shock, do not place or immerse cord, plugs, or machine in water or other liquid.

  6. Before using, check the output voltage of the wall outlet should be correspond to the rated voltage marked on the machine’s rating plate.

  7. This machine is not intended for use by children or by persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge. Close supervision is necessary when any machine is used near children. Children should be supervised to ensure that they do not play with the machine. Keep the machine and its cord out of reach of children.

  8. Unplug from outlet when either the machine or display clock (if provided) is not in use, and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the machine.

  9. Do not operate any machine with a damaged cord or plug or after the machine malfunctions, or has been damaged in any manner.
    Do not attempt to replace or splice a damaged cord. Return machine to an Authorized Service Center for examination, repair or adjustment.

  10. The use of an accessory not recommended by the machine manufacturer for use with this machine may result in fire, electric shock or injury to persons.

  11. Do not use outdoors or for commercial purposes.

  12. Do not let cord hang over edge of table or counter, or touch hot surfaces.

  13. Do not place on or near a hot gas or electric burner, or in a heated oven.

  14. Be careful not to get burned by the steam.

  15. Do not touch the hot surface of the steam wand and filter holder when boiling directly. Use handle or knobs.

  16. Relieve pressure through steam wand before removing portafilter.

  17. Always attach plug to machine first, then plug cord into the wall outlet (for machines with detachable cords). To disconnect, turn any control to the off position, then remove plug from wall outlet.

  18. To eliminate a choking hazard for young children, remove and safely discard the protective cover fitted to the power plug of the espresso machine.

  19. Do not use machine for other than intended use. Misuse can cause injuries.
    Always properly engage the Group Head to the locking mechanism.
    Failure to do so may disengage the Group Head during the brew cycle and cause injuries.

  20. Never remove the portafilter during the brewing operation as the machine is under pressure.

  21. Models intended to be used with sealed capsules: Only use capsules intended for this machine. If the capsule does not fit, do not force the capsule into the machine.

  22. Models with coffee grinders: Check hopper for presence of foreign objects before using.

  23. Household Use Only.

For machines with service panels:

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT REMOVE THIS COVER. NO USER‒SERVICEABLE PARTS INSIDE. REPAIR SHOULD BE DONE BY AUTHORIZED SERVICE PERSONNEL ONLY.

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine -
Note

North American models with grounded plugs:

POLARIZED PLUG

This machine has a polarized plug, (one blade is wider than the other). As a safety feature to reduce the risk of electrical shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature or modify the plug in any way. If the plug fits loosely into the AC outlet or if the AC outlet feels warm do not use that outlet.

POWER CORD INSTRUCTIONS:

A short power-supply cord (or detachable power-supply cord) may be provided to reduce risks resulting from becoming entangled in or tripping over a longer cord. Longer detachable power- supply cords or extension cords are available and may be used if care is exercised in their use. If a long detachable power- supply cord or extension cord is used:

a. The marked electrical rating of the detachable power-supply cord or extension cord should be at least as great as the electrical rating of the machine;
b. If the machine is of the grounded type, the extension cord should be a grounding type 3-wire cord;
c. The longer cord should be arranged so that it will not drape over the counter top or table top where it can be pulled on by children or tripped over unintentionally.

Do not pull, twist or otherwise abuse the power cord.

PRODUCT NOTICES

  1. Place the machine on a hard, flat, level surface to avoid interruption of airflow underneath the espresso maker.
  2. Do not operate the machine with an empty water tank.

Know Your Machine

Model: GECME003D-U

Electrical Parameters: 120V~ 60Hz 1050W

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Know Your
Machine

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Know Your
Machine2

More Details

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - More
Details

Before First Use

4.1 Remove Packaging

Ensure all packaging has been removed.

4.2 Position Machine

Ensure the espresso machine is always positioned onto a dry, stable, flat horizontal counter top.

4.3 Wash & Dry Parts

Wash the parts listed below in warm water:

– Stainless Steel Double Cup Filter
– Steam Wand Cleaning Pin
– Removable Water Tank
– Portafilter
– Drip Tray
– Spoon & Tamper
Rinse & allow thorough air drying.

Do not clean or soak the portafilter in any descaling solution, otherwise, it would be damaged.

4.4 Prime the Machine

These priming steps must be completed prior to first use.

• Fill Water Tank

Rubber Plug

Step 1 – Please make sure that the rubber plug of the water outlet of the water tank is removed.
Step 2 – Extract the water tank by pulling it upwards.

Step 3 – Open the lid and fill enough pure water(recommended) in advance but not pass the MAX line of the water tank, and do not add too little water, otherwise, when the water runs out the water pump will make a loud noise and affect the coffee flavor.

Step 4 – Set up the water tank vertically and align the buckles to the hole on the back of the machine, and then press it down to be parallel to the top of the machine.

More simply, the water tank can also be filled without being extracted by pouring the water directly from a jug

• Power

Step 1 – Make sure the knob is in the “ ” icon position.
Step 2 – Insert the Power Plug into a 120V AC power outlet & switch the power on.
Step 3 – Press the ON/OFF button to the “ — ” position to turn on the machine.

  • The MAKING ESPRESSO button’s light will flash blue, the machine will start heating.
  • When MAKING ESPRESSO button’s light is blue on, the machine is in READY state.(the default setting is brewing espresso)

• Insert Portafilter

Step 1 – Align the marking dot on the filter with the portafilter’s groove, and then install the filter to the portafilter, twist and fix the filter.
Step 2 – Hold the machine with one hand and the portafilter with the other hand.
Step 3 – Place the portafilter underneath the group head so that the handle is aligned with the INSERT position. Insert the portafilter into the group head and rotate the handle towards the center until resistance is felt.

Turning the Portafilter to the centre position might be tight for the first few uses.

• Cleaning

Clean the Group Head

Step 1 – Put a container under the Group Head.
Step 2 – Turn the knob to the “ ” icon and water should start flowing from the group head.
Step 3 – After the machine brews out around 150mL of water. Turn the knob back to “ ” icon to stop brewing. The machine will return to the READY state.
Step 4 – Pour away the water in the cup.

Clean the Steam Wand/Froth Nozzle

Step 1 – Position the steam wand over the drip tray, or place a container with a minimum capacity of 100mL under the froth nozzle.
Step 2 – Turn the knob to the “ ” icon. Allow water to run through for 20 seconds.
Step 3 – Turn the knob back to “ ” icon. The machine will return to READY state.
Step 4 – Pour away the water in the cup.

If there is no water flowing out, please refer to Troubleshooting, page 39

Espresso Making Guide

5.1 Brief Introduction

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Brief
Introduction

5.2 Tips for Making the Perfect Espresso

1 – Coffee Beans/Grinds

  1. All of the flavor comes from the beans, choose different kinds of roasts and beans according to the type of coffee you make.

  2. For making espresso, medium- or dark-roasted coffee beans are well-suited.
    If you use light-roasted coffee beans, the final coffee will be lighter in both its color and flavor.

  3. Fresh, quality coffee beans will give you the best possible extraction. Bad beans will not only affect your grinding results but also ruin your final coffee.
    There are many types of beans on the market. To ensure best grinding results, high quality beans are recommended.

  4. Old coffee beans, no matter what the grind setting is, will have a fast extraction and will produce an under extracted tasting espresso.

  5. Buy coffee grinds well-suited for espresso if you don’t want grinding. When using pre-ground bagged grinds, try to dose in half the grinds then tamp & repeat again.

2 – Grind Size

The grind size will affect the rate of water flow through the coffee in the filter basket and the flavor of the espresso. To make good espresso, a fine grind is a must. Coarse coffee grinds can make the extraction too fast and lead to an
under extraction. But also note don’t use too fine grinds to avoid water blockage or overflow from the portafilter. After tamping, make sure wipe away any excess coffee grinds on the edges of the portafilter before installing it to the machine.

3 – Grind Dose

Add a proper amount of coffee grinds to the portafilter. The correct dose of the double cup filter is around 14 grams not past the MAX line

1 – A spoon of flat coffee grinds is approximately equal to 7g. Collect the coffee grinds with the provided spoon and shake the coffee grinds gently to make the surface flat.
2 – You may need to experiment with how much coffee is put into the filter or how long your grinder needs to run to achieve the correct dose.
3 – Tap the portafilter several times to distribute the coffee grinds evenly in the filter.
4 – It is normal for the correct dose of coffee grinds to appear overfilled in the filter before tamping.

4 – Tamping Force

Tamp the coffee grinds firmly with pressure around 10-15kg but not too hard to avoid water blockage or overflow from the portafilter. After tamping, make sure wipe away any excess coffee grinds on the edges of the portafilter before installing it to the machine.

  1. Isolating changes to grind size & tamping force will assist in producing a consistent taste every time.
  2. After tamping make sure wipe away any excess coffee grinds on the edges of the portafilter before installing it to the machine.
  3. If the coffee grinds exceed the MAX line after being tamped, you can continue to tamp. If the grinds are too firm to tamp down, take some grinds out and then re-tamp.

5 – Water Temperature

Before brewing, make sure the knob is in the “ ” position and the temperature is suitable, at this point, the MAKING ESPRESSO button’s light is blue.

Take note of the below 2 cases of misoperation:

CASE 1 – Low Temperature

The machine is just turned on and in the process of pre-heating, the MAKING ESPRESSO button’s light will flash blue, so it has not reached a suitable temperature for brewing coffee. Before brewing coffee, make sure the pre- heating process has finished, at this moment, the MAKING ESPRESSO button’s light is solid blue

CASE 2- High Temperature

The suitable temperature for brewing coffee is around 92 degrees Celsius(198 degrees Fahrenheit). If you accidentally press the MILK FROTHING button or immediately brew coffee after steaming, the temperature will be too high, and it is not suitable for brewing coffee.

What to do ?

If you accidentally press the MILK FROTHING button, press the MAKING ESPRESSO button and wait until the temperature cools down to an appropriate temperature for coffee, at this point, the MAKING ESPRESSO button’s light blue on, then press the MAKING ESPRESSO button and turn the knob to the coffee icon for brewing.
Here 2 ways for cooling down the machine:
a – Wait for the machine to lower down to a suitable temperature, the MAKING ESPRESSO button’s light is blue on. Now, the machine is ready for brewing coffee.
b – Turning the knob to the steam icon will pump cold water into the boiler, which will help cool the machine. Wait until the MAKING ESPRESSO button’s light is blue on, then turn the knob back to the “ ” position. Now, the machine is ready for brewing coffee.
If the machine just finished steaming, do not brew coffee immediately. Make sure to press the MAKING ESPRESSO button, you can follow the above for cooling down the machine till to the suitable temperature and then brew coffee, otherwise, the machine will release high-temperature water from the group head and cause the coffee to burn.

6 – Cups

If for 2 shots with 1 cup, it is recommended that the capacity of the cup is about 100ML. While for 2 shots with 2 cups or 1 shot with 1 cup, it is recommended that each cup is about 50ML. The cups without pre-heating or too large will make the temperature of the espresso drop quickly, resulting in a poor flavor.

7 – Shot Volume

Around 40mL per cup is recommended.
How to get the volume?
Step 1 – Turn the knob to the “ ” icon to start brewing. The extraction process will enter low pressure pre-infusion.

Step 2 – Turn the knob back to “ ” icon to stop the brewing when the desired volume of espresso has been extracted.

  1. Due to pre-infusion time, the espresso will not start to flow immediately.
  2. As a guide, the espresso will start to flow after 4‒7 seconds (infusion time) and should be the consistency of dripping honey.
  3. If the espresso starts to flow after less than 3 seconds you have either under dosed the filter, the grind is too coarse and/or the tamping force is too light. This is an UNDER EXTRACTED shot.
  4. If the espresso starts to drip but doesn’t flow after 8 seconds, then you have either over dosed the filter, the grind is too fine and/or the tamping force is too heavy. This is an OVER EXTRACTED shot.
  5. A great espresso is about achieving the perfect balance between sweetness, acidity and bitterness. The flavor of your coffee will depend on many factors, such as the type of coffee beans, degree of roast, freshness, coarseness or fineness of the grind, dose of coffee grinds, and tamping force.
  6. Experiment by adjusting these factors just one at a time to achieve the taste of your preference, see ‘Extraction Guide’, page 15

5.3 Extraction Guide

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Extraction
Guide

Ensure coffee beans or pre-ground grinds are fresh, as old coffee beans no matter the Grind Setting will have a low flavor and bad taste.

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Espresso Making
Guide

5.4 Operation

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine -
Operation

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Operation
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Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Operation
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Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Operation
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  1. When the water tank is pulled up, the water will flow out from the outlet at the bottom of the water tank as it is a movable part. If you have pulled up several times and have not wipe the water immediately, it will accumulate more and more and run to the bottom of the machine, maybe will leave the table full of water. It’s not leaking.
  2. When the machine starts to work, there will be some noise from the machine as it is pumping water under high pressure.
  3. If the water runs out midway, refill the water tank. To ensure the best flavor of the coffee, discard the used coffee grinds, and restart brewing with fresh coffee grinds.
  4. Do not remove the portafilter when it is in use to avoid scalding.
  5. If the portafilter is not installed in place during brewing, turn off the ON/OFF Button to stop the brewing, and then wait for 20 seconds before detaching the portafilter

Milk Frothing Guide

6.1 Brief Introduction

Milk frothing is the steaming of milk.

Key Elements of Frothed Milk

The steam only heats the milk. The milk also needs to be aerated (add air) to create the micro-foam, and needs to be blended well together. Milk that has been frothed correctly has been heated to between 140-149°F, and has a thick, rich micro-foam with a silky sheen. It’s all about the temperature, positioning of the Steam Wand and when you move the milk foam cup.

6.2 Tips for Making the Perfect Milk Frothing

1 – Milk variety
Use whole milk instead of skim milk, as skim milk is not suitable for frothing.

2 – Milk temperature

Use fresh whole milk at 38 – 46℉ (3-8℃).

3 – Milk volume

Use about 100mL of milk

4 – Milk foam cup

Use a 300-350mL stainless steel milk foam cup.

5 – Enough water in the boiler

Continual release of steam causes less or no water in the boiler, it is recommended not to consecutively froth milk more than 3 times. If there is less or no water in the boiler, refill the boiler with water before releasing steam by following the steps below:
Step 1 – Turn the knob to the “ ” icon, and then press the MAKING ESPRESSO button, turn the knob to the coffee icon. The machine starts pumping water from the water tank into the boiler.
Step 2 – When water flows out of the group head, turn the knob to the “ “icon.

6 – Water temperature

Press the MILK FROTHING button when preheating before steam foaming and wait for the white light of the MILK FROTHING button to illuminate solid and it no longer flashes, which indicates that the heating is completed.

7 – Use the correct method to froth milk

Step 1 – Turn the knob to the “ ” icon, and release some steam out from the steam wand before performing milk frothing, then return the knob to the“ ” icon.
Step 2 – Hold the position below the tip of the milk foam cup and the bottom of the milk foam cup with your left hand, and hold the handle of the milk foam cup with your right hand. Arms at 12 o’clock.

Step 3 – The froth nozzle is at 3 o’clock, and the milk is just soaked to the 2mm position of the froth nozzle.
Step 4 – The position of the left hand is fixed, and the right hand turns the knob to the  icon to start frothing the milk.

Frothing makes a smooth hissing sound.

Step 5 – Check that the milk is swirling.
Step 6 – As the milk level rises, lower the milk foam cup to keep the froth nozzle below the surface.
Step 7 – When the desired micro-foam is reached, submerge the steam wand halfway.
Step 8 – Milk frothing is complete when the base of the milk foam cup is too hot to touch for 3 seconds.

Step 9 – Turn the knob to the “ ” icon.
Step 10 – Use the damp cloth to move the position of the steam wand, to avoid scalding due to the high temperature of the steam wand.
Step 11 – Remove the milk foam cup from the steam wand.

6.3 Operation

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Milk Frothing
Guide

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Milk Frothing Guide
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Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Milk Frothing Guide
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Other Functions

7.1 High-temperature Alarm Guide

  1. If you accidentally press the MILK FROTHING button or immediately brew coffee after steaming, the temperature will be too high, and it is not suitable for brewing coffee, if you want to continue to brew coffee, press the MAKING ESPRESSO button to enter the espresso function and the machine will start to cool down. Both the MAKING ESPRESSO button and MILK FROTHING button lights will flash at the same time.

  2. Wait until the MILK FROTHING button’s light is extinguished and the MAKING ESPRESSO button’s light is blue on, you can continue to make espresso
    Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Other
Functions

7.2 Pre-infusion Function

Applies low water pressure at the start of the extraction to gently expand grinds for an even extraction for a richer flavored espresso.

Cleaning & Maintenance

The lack of maintenance of the machine would not only affect your coffee taste but also lower the performance or even shorten the lifespan of your machine.
To make sure your machine operates efficiently, it is necessary to descale the machine periodically.

8.1 Cleaning & Maintenance – Brewer

Before Use

  1. Please make sure that the rubber plug of the water outlet of the water tank is removed.
  2. It is recommended to use pure water.
  3. Please fill enough water in advance but do not exceed the MAX line of the water tank, and do not add too little water, otherwise, when the water runs out the water pump will make a loud noise and affect the coffee flavor.
  4. Ensure that coffee is made according to the 7 requirements, refer to “5.2 Tips for Making the Perfect Espresso”, page 12.

In Use

  1. If the water runs out midway, refill the water tank. To ensure the best flavor of the coffee, discard the used coffee grinds, and restart brewing with fresh coffee grinds.
  2. Do not remove the portafilter when it is in use to avoid scalding.
  3. If the portafilter is not installed in place during brewing, turn the knob back to “ ” icon to stop the brewing, and then wait for 20 seconds before detaching the portafilter.

After Use

After Each Brew

Make sure to clean the coffee grinds from the group head after each use, as some older coffee grinds may be sitting inside your machine and will affect the quality of your next batch. For operation guide, refer to page 19, steps 19-33 in the section “5.4 Operation”.

After 15 Days Or After 100 Uses

Descaling Solution

You have 3 options:

a. One espresso machine descaling tablet.(Espresso Machine Cleaning Tablets are available for purchase online or through major retailers.)
b. Liquid descaler.
c. White vinegar & warm water.
You can also use powder descalers or others to clean your machine as you like.
For specific cleaning methods, please refer to the instructions provided by your descaler provider.

Descaling Cycle

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Descaling
Cycle

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Descaling Cycle
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Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Descaling Cycle
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Whenever the Water Output of the Machine is Less Than Usual

If 60 minutes are not long enough in step 10, let the descaling solution soak the limescale for 3 days instead. Other steps are the same.

8.2 Descaling & Maintenance – Frother

Before Use

1 – Please make sure that the rubber plug of the water outlet of the water tank is removed.
2 – It is recommended to use pure water.
3 – Please prepare enough water in advance but not exceed the MAX line of the water tank, and do not add too little water, otherwise the water pump will make a loud noise and affect the coffee flavor.
4 – Make sure to make milk foam according to the 7 requirements, refer to “6.2
Tips for Making the Perfect Milk Frothing “, page 21.

In Use

  1. Use the correct method to froth milk, refer to “6.3 Operation”, page 23.
  2. If you stop frothing milk midway, restart with fresh milk and don’t use the frothed milk.
  3. During milk frothing, if the water is running out, the machine will suddenly make louder noises, check if there is enough water, and add water timely.
  4. Continual release of steam causes less or no water in the boiler, it is recommended not to consecutively froth milk more than 3 times. If there is less or no water in the boiler, refill the boiler with water before releasing steam, for detailed operation refer to “5-Enough water in the boiler”, page 21.

After Use

After Each Froth

Make sure to clean the steam wand after each use to keep its best performance.
For operation guide, refer to page 25, steps 18-21 in “ 6.3 Operation” section.

After 15 Days or After 100 Uses

The steam function will become weaker after a period of use, not as strong as before. To make sure your frother operates efficiently, it is necessary to descale the frother periodically. We recommend descaling your frother every 15 days or 100 cycles.

Descaling Cycle

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Descaling Cycle
1-A

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Descaling Cycle
1-B

Whenever the Steam Output of the Machine is Less Than Usual

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Whenever the Steam
Output of the Machine is Less Than Usual

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Whenever the Steam
Output of the Machine is Less Than Usual 2

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Whenever the Steam
Output of the Machine is Less Than Usual 3

8.3 Deep Cleaning – Accessories

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Deep Cleaning -
Accessories

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Deep Cleaning -
Accessories 2

Troubleshooting

9.1 Troubleshooting Guide – Brewer

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

9.2 Troubleshooting Guide – Frother

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

![Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Troubleshooting Guide

Warranty

This Gevi product is covered by a 12-month replacement or repair warranty after the order is issued under normal use, and we will provide customer service to answer technical questions even after 12 months.

In order to make a claim under our warranty, you must have the original proof of purchasing documentation for the product, including but not limited to Order Number and QR Code, and present it when requested. This guarantee is valid for the original retail purchaser from the date of initial retail purchase and is not transferable.

Upon receipt of your claim, Gevi will seek to resolve your difficulties. Should your product develop any defect within 12 months of purchase because of faulty materials or workmanship, we will repair or replace this product or any component of the product, at our discretion. Replacement will be made with a refurbished product or component. Refurbished parts may be used to repair the product.

Our replacement or repair warranty only applies where a defect arises as a result of faulty material or workm anship during the warranty period. Your warranty does not cover misuse or negligent handling (including damage caused by failing to use the product in accordance with this instruction booklet), accidental damage, normal wear and tear, or lack of maintenance. Do Not attempt to repair or adjust any electrical or mechanical functions on this product.
Doing so will void this guarantee.

Your warranty does not

  • over freight or any other costs incurred in making a claim, consumable items, accessories that by their nature and limited lifespan require periodic renewal (such as filters and seals) or any consequential loss or damage; or
  • cover damage caused by:
  • power surges, power dips, voltage supply problems, or use of the product on incorrect voltage;

Warranty

  • servicing or modification of the product other than by Gevi or an authorized Gevi service center;
  • use of the product with other accessories, attachments, product supplies, parts or devices that do not confirm to Gevi specifications; or
  • exposure of the product to abnormally corrosive condition. extend beyond 3 months if the product is used in commercial, industrial, educational or rental applications.
    If your warranty claim is not accepted, we will inform you and if requested to do so by you, repair the product provided you pay the usual charges for such repair. You will also be responsible for all freight and other costs.

CONTACT INFORMATION

For any questions relating to Gevi branded products(coffee machines, grinders, milk frothers, toasters, air fryers and related accessories), please contact us through information below:
Web : https://www.gevilife.com
E-mail: gevi-home@gevi-home.com
Phone: 855-9922-888
FB : https://bit.ly/3qIgP5S
YT : https://bit.ly/3fxrFqq

Gevi headquarters
Web : www.gevi-tech.com
E-mail: service@gevi-tech.com

Coffees To Try

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Coffees To
Try

Gevi CM5003D-UL 2 in 1 Smart Espresso Coffee Machine - Coffees To Try
2

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GECME003D-U

References

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