Whirlpool W5CE1522FB 15″ Electric Cooktop Instructions

ELECTRIC COOKTOP
USER INSTRUCTIONS

W5CE1522FB 15″ Electric Cooktop

THANK YOU for purchasing this high-quality product. Register your new cooktop at www.whirlpool.com. In Canada, register your cooktop at www.whirlpool.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the bottom of the burner box.
Model Number ____Serial Number

COOKTOP SAFETY

Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
** This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER You can be killed or seriously injured if you don’t immediately follow instructions.
WARNING You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING:** This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electrical shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:

• CAUTION: Do not store items of interest to children in cabinets above a cooktop – Children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – Be sure your cooktop is properly installed and grounded by a qualified technician.
• Never Use Your Cooktop for Warming or Heating the Room.
• Do Not Leave Children Alone – Children should not be left alone or unattended in areas where the cooktop is in use. They should never be allowed to sit or stand on any part of the cooktop.
• Wear Proper Apparel – Loose-fitting or hanging garments should never be worn while using the cooktop.
• User Servicing – Do not repair or replace any part of the cooktop unless specifically recommended in the manual. All other servicing should be referred to a qualified technician.
• Storage on Cooktop – Flammable materials should not be stored near surface units.
• Do Not Use Water on Grease Fires – Smother fire or flame or use a dry chemical or foam-type extinguisher.
• Use Only Dry Potholders – Moist or damp potholders on hot surfaces may result in burns from steam. Do not let the potholder touch hot heating elements. Do not use a towel or other bulky cloth.
• DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot enough to cause burns. During and after use, do not touch, or let clothing or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among those areas are the cooktop and surfaces facing the cooktop.
• Use Proper Pan Size – This cooktop is equipped with one or more surface units of different sizes. Select utensils having flat bottoms large enough to cover the surface unit heating element. The use of undersized utensils will expose a portion of the heating element to direct contact and may result in the ignition of clothing. Proper relationship of utensils to burner will also improve efficiency.
• Never Leave Surface Units Unattended at High Heat Settings – Boilover causes smoking and greasy spillovers that may ignite.
• Glazed Cooking Utensils – Only certain types of glass, glass/ceramic, ceramic, earthenware, or other glazed utensils are suitable for cooktop service without breaking due to sudden changes in temperature.
• Utensil Handles Should Be Turned Inward and Not Extend Over Adjacent Surface Units – To reduce the risk of burns, ignition of flammable materials, and spillage due to unintentional contact with the utensil, the handle of a utensil should be positioned so that it is turned inward, and does not extend over adjacent surface units.
• Do Not Cook on Broken Cooktop – If the cooktop should break, cleaning solutions and spillovers may penetrate the broken cooktop and create a risk of electric shock. Contact a qualified technician immediately.
• Clean Cooktop With Caution – If a wet sponge or cloth is used to wipe spills on a hot cooking area, be careful to avoid steam burn. Some cleaners can produce noxious fumes if applied to a hot surface. For units with ventilating hoods –
• Clean Ventilating Hoods Frequently – Grease should not be allowed to accumulate on the hood or filter.
• When flaming foods under the hood, turn the fan on. For units with coil elements –
• Make Sure Reflector Pans or Drip Bowls Are in Place – The absence of these pans or bowls during cooking may subject wiring or components underneath to damage.
• Protective Liners – Do not use aluminum foil to line surface unit drip bowls, except as suggested in the manual. Improper installation of these liners may result in a risk of electric shock, or fire.
• Do Not Soak Removable Heating Elements – Heating elements should never be immersed in water.

SAVE THESE INSTRUCTIONS

PARTS AND FEATURES

A. Ceramic glass cooktop
B. Rear surface cooking area
C. Front surface cooking area
D. Control panel
E. Model/serial/rating plate (located on the bottom of the burner box)

COOKTOP CONTROLS

WARNING

Fire Hazard Turn off all controls when done cooking.
Failure to do so can result in death or fire.

The controls can be set anywhere between HIGH and LOW.

To Use:
Push in and turn the knob to desired heat setting.
Use the following chart as a guide when setting heat levels.

■ Bring liquid to a boil.
Medium High|  ■ Hold a rapid boil.
■ Quickly brown or sear food.
Medium|  ■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ High simmer or simmer without lids.
Medium Low|  ■ Stew or steam food.
■ Simmer.
Low|  ■ Keep food warm.
■ Melt chocolate or butter.
■ Low simmer using lids.

REMEMBER: When the cooktop is in use, the entire cooktop area may become hot.
Hot Surface Indicator Lights
The Hot Surface Indicator Lights will glow as long as any surface cooking area is too hot to touch, even after the surface cooking area(s) is turned OFF.

If the cooktop is ON when a power failure occurs, the Hot Surface Indicator Lights will remain ON after the power is restored to the cooktop. They will remain ON until the cooktop has cooled completely.
Power Light
Each cooktop has a Power On light. The light will glow when any burner is ON.

COOKTOP USE

Ceramic Glass

The surface cooking area will glow red when an element is ON.
Some parts of the surface cooking area may not glow red when an element is ON. This is a normal operation. The burner will cycle ON and OFF to maintain the selected heat level. It will also randomly cycle OFF and back ON again, even while on High, to keep the cooktop from extreme temperatures.
It is normal for the surface of the light-colored ceramic glass to appear to change color when surface cooking areas are hot. As the glass cools, it will return to its original color.
Cleaning off the cooktop before and after each use will help keep it free from stains and provide the evenest heating. On cooktops with light-colored ceramic glass, soils and stains may be more visible and may require more cleaning and attention. A cooktop cleaner and a cooktop scraper are recommended.
For more information, see the “General Cleaning” section.

• Avoid storing jars or cans above the cooktop. Dropping a heavy or hard object onto the cooktop could crack the cooktop.

• To avoid damage to the cooktop, do not leave a hot lid on the cooktop. As the cooktop cools, air can become trapped between the lid and the cooktop, and the ceramic
  glass could break when the lid is removed.

• For foods containing sugar in any form, clean up all spills and soils as soon as possible. Allow the cooktop to cool down slightly. Then, while wearing oven mitts, remove
  the spills using a scraper while the surface is still warm.
  If sugary spills are allowed to cool down, they can adhere to the cooktop and can cause pitting and permanent marks.

• To avoid scratches, do not slide cookware or bakeware across the cooktop. Aluminum or copper bottoms and rough finishes on cookware or bakeware could leave scratches or marks on the cooktop.

• Do not cook popcorn in prepackaged aluminum containers on the cooktop. They could leave aluminum marks that cannot be removed completely.

• To avoid damage to the cooktop, do not allow objects that could melt, such as plastic or aluminum foil, to touch any part of the entire cooktop.

• To avoid damage to the cooktop, do not use the cooktop as a cutting board.

• Use cookware about the same size as the surface cooking area. Cookware should not extend more than 1 /2″ (1.3 cm) outside the area.
  A. Surface cooking area
  B. Cookware/canner
  C.1/2″ (1.3 cm) maximum overhang

• Use flat-bottomed cookware for best heat conduction and energy efficiency. Cookware with rounded, warped, ribbed, or dented bottoms could cause uneven heating and poor cooking results.

• Determine flatness by placing the straight edge of a ruler across the bottom of the cookware. While you rotate the ruler, no space or light should be visible between it and
  the cookware.

• Cookware designed with slightly indented bottoms or small expansion channels can be used.

• Make sure the bottoms of pots and pans are clean and dry before using them. Residue and water can leave deposits when heated.

• To avoid damage to the cooktop, do not cook foods directly on the cooktop.

Home Canning
When canning for long periods, alternate the use of surface cooking areas, elements or surface burners between batches.
This allows time for the most recently used areas to cool.

• Center the canner on the grate or largest surface cooking area or element. On electric cooktops, canners should not extend more than 1 /2″ (1.3 cm) beyond the surface cooking area or element.
• Do not place the canner on 2 surface cooking areas, elements, or surface burners at the same time.
• Use only flat-bottomed canners.
• For more information, contact your local agricultural department. Companies that manufacture home canning products can also offer assistance.

IMPORTANT: Do not leave empty cookware on a hot surface cooking area, element, or surface burner.
Ideal cookware should have a flat bottom, straight sides, and a well-fitting lid, and the material should be of medium-to-heavy thickness.
Rough finishes may scratch the cooktop. Aluminum and copper may be used as a core or base in cookware. However, when used as a base, they can leave permanent marks on the cooktop or grates.
Cookware material is a factor in how quickly and evenly heat is transferred, which affects cooking results. A nonstick finish has the same characteristics as its base material.
For example, aluminum cookware with a nonstick finish will take on the properties of aluminum.
Use the following chart as a guide for cookware material characteristics.
Cookware

■ Suitable for all types of cooking.
■ Medium or heavy thickness is best for most cooking tasks.
Cast iron|  ■ Heats slowly and evenly.
■ Good for browning and frying.
■ Maintains heat for slow cooking.
Ceramic or ceramic glass|  ■ Follow the manufacturer’s instructions.
■ Heats slowly but unevenly.
■ Ideal results on low to medium heat settings.
Copper|  ■ Heats very quickly and evenly.
Earthenware|  ■ Follow the manufacturer’s instructions.
■ Use low heat settings.
Porcelain enamel on-steel or cast
iron|  ■ See stainless steel or cast iron.
Stainless steel|  ■ Heats quickly but unevenly.
■ A core or base of aluminum or copper on stainless steel provides even heating.

COOKTOP CARE

General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off and the cooktop is cool. Always follow label instructions on cleaning products.
Soap, water, and a soft cloth or sponge are suggested first unless otherwise noted.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use soap-filled scouring pads, abrasive cleaners, cooktop cleaners, steel wool pads, gritty washcloths, or abrasive paper towels.
Cleaning Method:
Rub in direction of the grain to avoid damaging.

• afresh ® Stainless Steel Cleaner and Polish (Part Number W10355016B) (not included):
  See the “Assistance or Service” section to order.

• Vinegar for hard water spots.

COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers, or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the OFF position.
Do not remove seals under knobs.
Cleaning Method:

• Soap and water:
  Pull knobs straight away from the control panel to remove them.

• Do not place knobs in the dishwasher.

CERAMIC GLASS (on some models)
To avoid damaging the cooktop, do not use steel wool, abrasive powder cleansers, chlorine bleach, rust remover, or ammonia.

1. Remove food/residue with the Cooktop Scraper.
   ■ For best results, use the Cooktop Scraper while the cooktop is still warm, but not hot to the touch. It is recommended to wear an oven mitt while scraping the warm cooktop.
   ■ Hold the Cooktop Scraper at approximately a 45° angle against the glass surface and scrape the residue. It will be necessary to apply pressure in order to remove the residue. Allow the cooktop to cool down completely before proceeding to Step 2.

2. Apply a few dime-sized drops of afresh ® Cooktop Cleaner to the affected areas.
   ■ Rub afresh ® Cooktop Cleaner onto the cooktop surface with the blue Cooktop Cleaning Pad. Some pressure is needed to remove stubborn stains.
   ■ Allow the cleaner to dry to a white haze before proceeding to Step 3.

3. Polish with a clean, dry cloth or a clean, dry paper towel.
   ■ Repeat steps 1 through 3 as necessary for stubborn or burned-on stains.
   The Complete Cooktop Cleaner Kit is available for order including the following:
   ■ Cooktop Scraper
   ■ affresh ® Cooktop Cleaner
   ■ Blue Cooktop Cleaning Pads See the “Accessories” section for part numbers and information on ordering.

TROUBLESHOOTING

First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, rto the warranty page in this manual and scan the code there with your mobile device, or visit http://www.whirlpool.com/product_helpIn Canada, visit http://www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:

tripped – Replace the fuse, or reset the circuit breaker. If the problem continues. call an electrician. The cooktop Isn’t wired properly – See Installation Instructions.
The cooktop will not operate| Control knob set Incorrectly – Push in the knob before turning to a setting. One or more burners stopped working during use – Allow the cooktop to cool down for 30 minutes. then turn the burner on again.
Excessive heat around cookware on cooktop| Cookware Is not the proper size – Use cookware about the same size as the surface cooking area. element, or surface burner. Cookware should not extend more than 1/2* (1.3 cm) outside the cooking area. Cooktop surfaces become hot – REMEMBER: When the cooktop is in use, the entire cooktop area may become hot.
Cooktop cooking results not what expected| Improper cookware being used – See “Cookware” section. Control knob set to Incorrect heat level – See “Cooktop Controls” section. The cooktop Is not level – Level the cooktop. See the Installation Instructions.
Certain power levels seem to take longer to cook food, or some power levels do not perform as well as usual – The cooktop regulates the temperature of the internal components and automatically reduces the power of WI the elements in use without any visual or audible feedback. Allow the cooktop to cool down for 30 minutes to resume normal cooking performance. See “To Use” in the “Cooktop Controls” section.

ASSISTANCE OR SERVICE

If you need service
Please refer to the warranty page in this manual.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only FSP ® replacement parts. FSP ® replacement parts will fit right and work right because they are made with the same precision used to build every new WHIRLPOOL ® appliance. To locate FSP ® replacement parts in your area, call us or your nearest Whirlpool designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll-free:
1-800-253-1301 or visit our website at www.whirlpool.com.
Our consultants provide assistance with:

• Scheduling of service. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in the United States.
• Features and specifications on our full line of appliances.
• Referrals to local dealers.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance (Spanish speaking, hearing impaired, limited vision, etc.).

For further assistance
If you need further assistance, you can write to Whirlpool
A corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Experience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre tollfree:
1-800-807-6777 or visit our webpage www.whirlpool.ca.
Our consultants provide assistance with:

• Scheduling of service. Whirlpool designated service technicians are trained to fulfill the product warranty and provide after-warranty service anywhere in Canada.
• Features and specifications on our full line of appliances.
• Referrals to local Whirlpool dealers.
• Use and maintenance procedures.
• Accessory and repair parts sales.

For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer Experience Centre
Whirlpool Canada LP
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
WHIRLPOOL ® MAJOR APPLIANCE LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:

• Name, address, and telephone number
• Model number and serial number
• A clear, detailed description of the problem
• Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1. Before contacting us to arrange service, please determine whether your product requires repair.
   Some questions can be addressed without service. Please take a few minutes to review the
   Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional resources or visit www.whirlpool.com/product_help.

2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers.
   In the U.S. and Canada, direct all requests for warranty service to:

https://www.whirlpool.com/product_help

Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

ONE-YEAR LIMITED WARRANTY

WHAT IS COVERED
For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Whirlpool Corporation or Whirlpool Canada LP (hereafter “Whirlpool”) will pay for Factory
Specified Replacement Parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased, or at its sole discretion replace the product. In the event of product replacement, your appliance will be warranted for the remaining term of the original unit’s warranty period.
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Whirlpool-designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of the original consumer purchase. Proof of the original purchase date is required to obtain service under this limited warranty.
WHAT IS NOT COVERED

1. Commercial, non-residential, multiple-family use, or use inconsistent with the published user, operator, or installation instructions.
2. In-home instruction on how to use your product.
3. Service to correct improper product maintenance or installation, installation not in accordance with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house wiring, fuses, or water inlet hoses).
4. Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5. Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6. Conversion of products from natural gas or L.P. gas.
7. Damage from accident, misuse, abuse, fire, floods, acts of God or use with products not approved by Whirlpool.
8. Repairs to parts or systems to correct product damage or defects caused by unauthorized service, alteration, or modification of the appliance.
9. Cosmetic damage including scratches, dents, chips, and other damage to the appliance finishes unless such damage results from defects in materials and workmanship and is reported to Whirlpool within 30 days.
10. Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments including but not limited to high salt concentrations, high moisture or humidity, or exposure to chemicals.
11. Food or medicine loss due to product failure.
12. Pick-up or delivery. This product is intended for in-home repair.
13. Travel or transportation expenses for service in remote locations where an authorized Whirlpool servicer is not available.
14. Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing, removal, or replacement of the product.
15. Service or parts for appliances with original model/serial numbers removed, altered, or not easily determined.
    The cost of repair or replacement under these excluded circumstances shall be borne by the customer.

DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR PARTICULAR PURPOSES, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.
W10840249A
SP PN W10841377
® /™ ©2015 Whirlpool. Used under license in Canada. All rights reserved.

References

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