TURBRO Greenland GLP10AC-SMART Portable Air Conditioner User Manual

TURBO Greenland GLP10AC-SMART Portable Air Conditioner

Before using the TURBRO Portable Air Conditioner, please read this manual carefully and retain it for future reference.

Tips for First-Time Use

1. Allow the unit to sit upright for at least 3-4 hours before powering on. Shipping carriers may set the unit on its side, which causes the refrigerant to pool in certain areas.
2. Standing the unit upright for 3-4 hours allows the refrigerant to move freely within the coils.
3. Some parts with sharp edges may cause injury, so gloves are highly recommended for unpacking and installing.
4. Run the unit continuously for 24 hours after letting the unit stand upright for 3-4 hours. This allows the unit to work out any “kinks” that may have resulted during shipping from our factory to your doorstep.
5. If you have any difficulties during installation, please contact the Customer Support Team via [email protected] for help.
6. If you have any problems with your product, please send us an email before submitting a return request, as there might be a simple solution for your issue.

Please read this operating manual carefully before operating the unit.

Caution: Risk of fire.
Before using the appliance, read the owner’s manual first. Before installing the appliance, read the installation manual first. Before repairing the appliance, read the service manual first. The figures in this manual may be different from the material objects, please refer to the material objects for reference.

The Refrigerant
To realize the function of the air conditioner unit. A special refrigerant circulates in the system. The used refrigerant is the fluoride R32, which is specially cleaned. The refrigerant is flammable and inodorous. Furthermore, it can lead to explosions under certain conditions. However, the flammability of the refrigerant is very low. It can be ignited only by fire. Compared to common refrigerants, R32 is a nonpolluting refrigerant with no harm to the ozoneosphere. The influence of the greenhouse effect is also lower. R32 has very good thermodynamic features which lead to a high energy efficiency.  The units therefore need less filling.

WARNING

1. Keep ventilation openings, in the appliance enclosure or the built-in structure, clear of Obstruction.
2. Do not use means to accelerate the defrosting process or to clean, other than those recommended by the manufacturer. Should repair be necessary, contact the TURBRO Customer Service Team.
3. Any repairs carried out by unqualified personnel may be dangerous.
4. Do not pierce or burn.
5. The appliance shall be installed, operated and stored in a room with a floor area larger than 21.5ft2 (2m2).
6. Appliance filled with flammable gas R32. For repairs, strictly follow the manufacturer’s instructions only. Be aware that refrigerants do not contain odour.
7. Read the specialist’s manual.

SAFETY INFORMATION
Please read all instructions before use and save this user manual for future reference. A digital version can be obtained from Customer Support. Your safety and the safety of others are very important to us. We have provided many important safety messages throughout this manual and on the appliance itself. Always read and follow all posted safety messages. To reduce the risk of fire, electric shock, injury, or death to persons using or near this appliance, please follow some basic safety precautions. These precautions include, but are not limited to, the following:

Installation and Setup

• This appliance is not intended for use by any persons (including children) with reduced or restricted physical, mental, or sensory capabilities, or lack of experience and knowledge, unless under the direct supervision of a person responsible for their safety.
• Please keep plastic bags and sheets out of the reach of children as they might be mistakenly used for play. Packaging materials can become airtight chambers and may pose a risk of suffocation if not disposed of properly.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Never attempt to operate this appliance if it is visibly damaged, malfunctioning, disassembled or has missing or broken parts. This includes exposed wiring on a damaged cord or electrical plugin. All repairs and servicing must be performed by qualified service personnel. Use only authorized TURBRO factory OEM parts.
• Keep the product away from fire. Do not store or use flammable gases or materials near the appliance.
• Do not use heating equipment near the appliance.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a window or door to ventilate the area immediately.
• Only use the appliance in an upright position. Make sure the angle of inclination<l0°. Always place the appliance on a stable, flat, level surface to prevent the air conditioner from overturning.

Electrical Safety Warning

• Always plug into a fixed 115V AC ground outlet.
• Push the power plug into the wall outlet so that it will not loose.
• Never plug or unplug the appliance with wet hands.
• Always grip the plug firmly and pull it straight out from the outlet when taking it out.
• Never unplug the appliance by pulling on the power cord.
• Never use the appliance if the outlet is damaged or loose.
• This product should be plugged directly into a power outlet. Power outlets should be properly rated, protected, and sized to avoid electrical overload. Do not use a multiple-outlet power strip or extension cord. Failure to do so may result in short-circuit or electrical shock.
• Do not use an AC plug adapter with this appliance.
• Do not cut or remove the third (ground) prong from the power cord.
• Your air conditioner must be used in a properly grounded wall receptacle. If the wall receptacle you intend to use is not adequately grounded or not protected by a time-delay fuse or circuit breaker, have a qualified electrician install the proper wall power receptacle before using this appliance.
• Be sure that the air conditioner is properly grounded. To minimize shock and fire hazards, proper grounding is important. The power cord is equipped with a three-prong grounding plug for protection against shock hazards.
• Do not cover the power cord with a rug or carpeting.
• Do not rest hot or heavy objects on the appliance and power cord.
• If the power cable is damaged, it must be replaced by the manufacturer or an authorized technical service centre to avoid all risks.
• Do not damage, alter, excessively bend, twist, pull or heat the power cord.
• Do not run the air conditioner without the white plastic shell in place. This could result in mechanical damage to the air conditioner.
• During the installation or moving of the appliance, be careful not to pinch, crush, or damage the power cord.
• Always unplug the unit from the outlet before cleaning or maintenance operations.

Power Cord Operation (LCDI Plug)

The power cord used with this air conditioner contains a current detection device designed to reduce the risk of fire. Always finish the test of the LCDI (Leakage Current Detection and Interruption) plug before use:

1. Plug in the Air Conditioner.
2. The power supply cord head has two buttons, a TEST button and a RESET button. Press the TEST button and notice a click as the RESET button pops out.
3. Press the RESET button. Once again notice a click as the button engages.
4. The power supply cord will now supply electricity to the unit.

WARNING
If the TEST button does not cause the circuit breaker to trip or the RESET button will not stay engaged, unplug the air conditioner immediately and contact TURBRO Customer Support.

NOTE

• Do not use this device to turn the unit on or off
• Always make sure the reset button is pushed in for correct operation.
• The power cord must be replaced if it fails to reset when either the test button is pushed, or it cannot be reset.
• If the power supply cord is damaged, it cannot be repaired. It must be replaced by one obtained from the manufacturer.

PARTS DESCRIPTION

1. Control Panel
2. Handle(both sides)
3. Castors
4. Deflector
5. Remote Control Receiver
6. Air Intake Grille
7. Air Outlet Grille
8. Plug Storage Socket
9. Power Cord
10. Middle Condenser Drain
11. Air Intake Grille
12. Condenser Drain

INSTALLATION INSTRUCTIONS

Installation Location

• The air conditioner should be placed on a firm floor to minimize noise and vibration. For safe and secure positioning, place the unit on a smooth, level floor strong enough to support the unit.
• The unit must be installed near a properly rated grounded socket.
• Allow at least 19.7 inches/ 50 cm of space away from the wall with the window for efficient working.
• Never place any obstacles around the air inlet or outlet of the unit.
• The hose can be compressed or extended moderately, but it is desirable to keep the length to a minimum.
• Also, make sure the hose does not have any sharp bends or sags.

Tool Suggested

The window panel kit has been designed to fit most standard windows that open vertically or horizontally; however, it may be necessary for you to improvise/modify some aspects of the installation procedures for certain types of windows.
Minimum and maximum window openings: 9 – 59 Inches

NOTE
If the width of your window is smaller than 20.5 inches, please remove the adjusting panel from the window panel and then cut the window panel to make the width of the window panel the same width as your window. Installing Double-Hung Sash / Sliding Casement Windows

Required Parts

• Foam Seal
• Window Panel with Hole
• Adjustment Panel without Hole
• Extension Panel
• Metal Locking Screw

Assembly

• Cut the foam seal to the proper length and attach it to the window sash. Foam seal (adhesive type)

• Slide Adjustment Panel into the Window Panel with a Hole and Extension Panel
  NOTE:
  A plastic locking pin is holding the window panel kit together during shipment.

• Before installation, remove the plastic locking pins.

• Place the assembled window panels on the window sash and adjust until it fully covers the width of your window.

NOTE

• If the width of your window is smaller than 20.5 inches, please remove the adjusting panel from the window panel and then cut the window panel to make the width of the window panel the same width as your window.
• Use the provided metal locking screws to secure the window panel kit.
• Close the window securely against the assembled window panel kit.
• Cut the foam seal to an appropriate length and seal the open gap between the top window sash and the outer window sash.

Installing Exhaust Hose
COOL & DEHUMIDIFY: Air exhaust hose should be connected to the portable air conditioner.

FAN MODE
The air exhaust hose should be disconnected from the portable air conditioner.

Required Parts

• Hose Inlet
• Exhaust Hose
• Hose Outlet

Assembly

• Align both the arrows of the Hose Inlet connector and the Exhaust Hose, then rotate the Hose Inlet clockwise or counter-clockwise to lock into place. (see Fig. 1)
• Use the same way to attach the Hose Outlet and the Exhaust Hose.
• Fig. 2 is the assembled exhaust hose. Install the Hose Inlet into the groove at the back of the unit and extend the exhaust hose. (see Fig. 3)
• Affix the Hose Outlet to the window panel. (see Fig. 4)

NOTE
The exhaust hose can be compressed or extended moderately, but it is desirable to keep the length to a minimum. Also, make sure that the hose does not have any sharp bends.

OPERATING INSTRUCTIONS

Control Panel

1. Timer Button
2. Fan Speed Button
3. Decrease Button
4. Increase Button
5. Mode Button (Wi-Fi Reset)
6. ON/OFF Button

Operating from the Control Panel
The Control Panel enables you to manage all the main functions of the appliance but to fully exploit its potential, you must use the remote control.

TURNING THE APPLIANCE ON

• Plug into the mains socket, and then the appliance is on standby.
• Press the ON/OFF Button then the display screen will light up.
• Never turn the air conditioner off by unplugging it from the mains. Always press the ON/OFF Button( ), then wait for a few minutes before unplugging. This allows the appliance to perform a cycle of checks to verify the operation.
• Pressing Mode Button will cycle through the following modes, as shown below:

COOL MODE
Ideal for hot muggy weather when you need to cool and dehumidify the room.

NOTE
Before using the Cool Mode, please make sure the air exhaust hose is attached to the appliance.

• Press the Mode Button. until the ‘Cool’ indicator lights up. Also, the screen will appear.
• Press the + or button to select your desired temperature 64°F-90°F (18°C-32°C).
• Press the Fan Button to select the fan speed.

NOTE
After reaching the set temperature, the compressor will stop working. Then the fan will work intermittently to help circulate air. When the temperature rises, the compressor will be back on.

DRY MODE
Ideal for reducing room humidity (spring and autumn, rainy periods damp rooms, etc).
NOTE: Before using the dry mode, please make sure the air exhaust hose is attached to the appliance to allow the moisture to be discharged externally and the drain hose is attached to avoid any leaking. (The Water Drainage Methods will be mentioned in the following parts)

• Press the Mode Button. until the ‘Dry’ indicator lights up. Also, the screen will appear
• In this mode, the fan speed is selected automatically and can not be set manually.

FAN MODE
When using this mode, the unit doesn’t need to be attached to the air exhaust hose.

• Press the Mode Button. until the ‘Fan’ indicator lights up.
• Press the Fan Button to select the fan speed.

NOTE
In Fan Mode, the difference among the fan speeds is more noticeable than under COOL MODE.

AUTO MODE
The unit operates automatically in Cool or Fan Mode depending on the room temperature.

• Press the Mode Button. until the ‘Auto’ indicator lights up. Also, the screen will display like below:
• Press the Fan Button, to select the fan speed: High / Low/ Auto

TIMER FUNCTION
This timer can be used to delay the unit start-up or shutdown, this avoids wasting electricity by optimizing operating periods.

Programming start up

• Press the ON/OFF Button( ) to turn on the unit and choose your desired mode, for example, cooling 68° F high fan speed’. Then press the ON/OFF Button( ) again to turn off the unit.
• Press the Timer Button, and the timer indicator and the screen digital will flash. Press the. to the required delayed start-up time and wait for about 5 seconds.
• When the timer is active, the ‘Timer’ indicator will stay on and the screen will display.
• Press the Timer Button again, the timer will be cancelled, and the ‘Timer’ indicator will disappear.

Programming shut down

• With the unit on, please press the Timer Button, and the timer indicator and the screen digital will flash.
• Press the to the required delayed shut-down time and wait for about 5 seconds. When the timer is active, the timer indicator will keep staying on and the screen will display your set temperature.
• Press the Timer Button again, the timer will be cancelled, and the ‘Timer’ indicator will disappear.

TEMPERATURE SCALE CONVERSION
With the unit on, hold on the Increase Button + and Decrease Button together for 3 seconds at the same time, and then you can switch the unit of temperature.
For example:

• In Celsius degrees, the digital displays like figl.
• In Fahrenheit degrees, digital displays like Fig.

Operating from the Remote Control

The following functions only can be active by using the remote:

SWING FUNCTION
This function is useful for selecting the up/down swing of air circulation .

• Select the operating mode (Cool, Dry, Fan) as described above.
• Press the Swing Button on the remote to control the deflector to swing automatically or not.

SLEEP FUNCTION
This function is useful to use at night as it maintains the room at optimum temperature silently without excessive fluctuations in either temperature or humidity.

NOTE

• This function can only be used in Cool Mode.
• In this mode, the fan speed is always low.
• Select the Cool mode as described above.
• Press the Sleep Button on the remote and then the  symbol will appear on the display screen.
• The unit operates in the previously selected mode, the screen will reduce the brightness, and the fan will switch to low speed.
• When in Cool Mode, the selected temperature will increase automatically by 7 ° F (1°C) per hour during the first 2 hours. Then the unit will maintain the latest temperature for the next 6 hours and turn off automatically after that.
• The Sleep Function can be cancelled at any time during operation by pressing the following buttons: ‘FAN’ or ‘MODE’ or ‘SLEEP’.

TURBO FUNCTION
This function is ideal for cooling the room in the shortest time. When this function is active, the unit will be set to COOL MODE, 64° F (18°() and high fan speed automatically.

• To activate the turbo function, press the ‘TURBO’ button, and will appear on the display.
• In COOL mode, when you select the TURBO feature, the appliance will operate the fast cooling with the highest fan speed.
• To cancel this function, press buttons like ‘TURBO’ or ‘MODE’ or ‘FAN’.
• Press the ‘TURBO’ button for 3 seconds to switch the temperature scale.

TIMER FUNCTION

• Press the ‘TIMER’ button one time, and the timer indicator, and the screen digital will flash on the remote control.
• Choose the required delayed time by pressing the -and buttons. Then press the ‘TIMER’ button again and wait for about 5 seconds. The timer will be activated, the timer indicator will stay on and the screen will display your set temperature.
• Press the ‘TIMER’ button twice to deactivate the timer function.

Using the remote
The maximum range of the remote control is 23 feet/ 7 meters away from the appliance (without obstacles between the remote control and the receiver). The remote control must be handled with extreme care. Do not drop it or expose it to direct sunlight or sources of heat. If the remote control does not work, please try to take out the battery, and put it back.

Inserting or replacing the batteries

• Remove the cover on the rear of the remote control
• Insert two “AAA” 1.5V batteries in the correct position (see instructions inside the battery compartment)

NOTE

• If the remote control unit is replaced or disposed of, the batteries must be removed and discarded by current legislation as they are harmful to the environment.
• Do not mix old and new batteries. Do not mix alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium) batteries.
• Do not dispose of batteries in a fire. Batteries may explode or leak.
• Remove the batteries if the remote control won’t be used for a long time.

Operating from the APP
This model is equipped with a Wi-Fi function. Using the AIR.ai APP you can control the air conditioner via an iPhone or Android smartphone anywhere, even outside of your home, office etc. Please scan the QR code below or search l”\IR.ai’ on the App Store or Google Play and download the app.

• Supported wireless routers must work with an operating frequency: of 2.4 GHz  Standard: IEEE 802. LLB/g/n
• Supported smartphone system: Android 6.0 or later iOS 11 or later
• Before connecting to the unit, please make sure the device is plugged in and in standby mode (not powered on).
• Then you can connect this device with the AIR.ai app. Please refer to the Quick Guide for the AIR.ai app connection guide.
• If it is connected successfully, the Wi-Fi indicator light on the control panel will illuminate.
• If you have difficulty connecting to the Wi-Fi, you can press the button for 3 seconds to reset the Wi-Fi signal. After that, the appliance will ‘beep’ twice and the Wi-Fi indicator light will switch on/off.

NOTE

• The APP is only compatible with smartphones and is not available for laptops or tablets.
• APP may not support the latest version of Android or iOS systems because of the test of stability. Also may not be compatible with tampered Android or iOS systems.
• Due to different network situations, sometimes, request time-out could happen, so it is necessary to do network configuration again.
• Due to different network situations, the control process may return time-out(30S-60S) sometimes.
• All the illustrations in the manual are for explanation purposes only. The latest APP may be slightly different.
• The actual shape shall prevail.
• The APP will continue to be updated with design and content improvements. Check for updates at the Google Play Store or the APP Store.

Self-Diagnosis
This unit has a self-diagnosis system to identify several malfunctions. Error messages will be displayed on the display screen.

Water Drainage Methods
TURBO portable air conditioner comes with an auto-evaporation system. The unit can automatically evaporate the condensate. There is no need to empty the water except in humid conditions. When you run the dry mode, then it’s required to install the hose as the unit might pull more water from the air. When the water tank is full of water, the unit stops running and shows” (FULL TANK as mentioned on SELF-DIAGNOSE). The compressor and fan won’t restart until the water tank has been drained. There are 2 ways to remove collected water from the air conditioner.

Method A: Manual Drainage

• Unplug the unit from the power source.
• Place a receptacle pan (does not include) under the lower drain port.
• Remove the cap from the lower drain port and allow the water to flow into the pan. Your pan may not hold the full contents of the water tank. Several fills of your pan may be required.
• Tilt the unit by lifting it slightly upwards from the front until no more water drains from the outlet.
• After the water is drained, replace the cap on the lower drain firmly.
• Restart the air conditioner by pressing the power button. Ensure that the unit is in COOL or DRY mode. The compressor will start approximately 3 minutes after the unit is turned on.

Method B: Continuous Draining

• Unplug the unit from the power source.
• Remove the drain cap from the lower or middle drain port. During this step, some residual water may spill place a receptacle pan (does not include) under the drain port to collect the water.
• Insert the 1/2″ drain hose into the drain port. The water can be continuously drained through the hose to the floor or a bucket.

NOTE
If you find it hard to insert the hose, please use a hairdryer or some hot water to soften the drain hose before installation.

NOTE
Please be sure that the height of any section of the drain hose should not be higher than that of the drain outlet, or the water tank may not be drained.

NOTE
In COOL mode and DRY mode, the drainage hose is recommended to be connected to the middle drain port.

Tips for Correct Use
Follow these tips to get the best performance of your appliance:

• Close the windows and doors in the room to cool. When installing the appliance semi-permanently, you should leave a door slightly open (as little as 0.4 inches/ 1 cm) to guarantee correct ventilation
• Close the windows and doors in the room to cool. When Protect the room from direct exposure to the sun by partially closing the curtains and blinds to make the appliance much to run more economically.
• Never rest objects of any kind on the appliance.
• Do not block the air inlet or outlet of the appliance. Reduced airflow will result in poor performance and could damage the unit.
• Make sure there are no heat sources in the room.
• Never use the appliance in very damp rooms (for example laundries).
• Never use the appliance outdoors.
• Make sure the appliance is standing on a level surface.

CLEANING

Before cleaning or maintenance, turn the appliance off and wait for a few minutes, then unplug from the electrical outlet.

Cleaning the Outer Case
You should clean the appliance with a slightly damp cloth and then dry it with a dry cloth.

• Never wash the appliance with water. It could be dangerous.
• Never use petrol, alcohol or solvents to clean the appliance.
• Never spray insecticide liquids or similar.

Cleaning the Air Filters
To keep your appliance working efficiently, you should clean the filter every three months.

• The filter can be removed as shown in the picture below.
• Use a vacuum cleaner to remove dust accumulations from the filter. If it is very dirty, immerse it in warm water and rinse it several times.
• The water should never be hotter than 104° F (40°C).
• After the filter has dried completely, replace it with the air conditioner.

NOTE

• Do not touch the metal fins in the air conditioner after removing the filter, as they may cause personal injury.
• Do not attempt to dry the filter with a hairdryer or other heating elements as this may deform or ignite the filter.
• Do not operate the air conditioner if the air filter is missing.

Maintenance Checklists

Pre-Season Maintenance Checklist

• Check the power cord for any cuts or exposed wiring.
• Check the ground prong is still on your power plug.
• Clean the air filter.
• Check whether the hose adapters and exhaust hose are installed tightly and free of damage.

Post-Season Maintenance Checklist

• Disconnect the unit from the power outlet.
• Clean air filter and exterior case.
• Drain any accumulated water from the air conditioner.
• Wrap the air conditioner in plastic to prevent the accumulation of dust.

Long-Term Storage Checklist

• Disconnect the unit from the power outlet.
• Clean air filter and exterior case.
• Wrap and/or cover the unit to prevent the accumulation of dust within the unit.
• Do not attempt to dry the filter with a hairdryer or other heating elements as this may deform or ignite the filter.
• Do not operate the air conditioner if the air filter is missing.

TROUBLESHOOTING

Troubleshoot your problem by using the chart below. If the air conditioner still does not work properly, please contact the TURBRO customer service team via [email protected]. We usually reply to you within 1 business day. If you notice or experience any of the following conditions, please turn off the air conditioner, disconnect from power, discontinue use, and contact support immediately.

• The power cord is overheating or otherwise damaged
• Abnormal sounds during the operation
• A strange odour is emitted from the unit
• Excessive water leakage in the unit
• Do not attempt to repair or retrofit the air conditioner by yourself. All repairs must be performed by qualified individuals.

WARRANTY & CUSTOMER SUPPORT

TURBO provides a 1-year limited warranty for TURBRO products from the date of purchase, subject to the following conditions and limitations outlined below.

What is covered?

• This warranty is limited to the repair or replacement of parts) proved to be defective in material or workmanship, after said defect is confirmed by the manufacturer’s inspection.
• The manufacturer may, at its discretion, fully discharge all obligations concerning this warranty by refunding the wholesale price of the defective part(s).

What is not covered?

• Damage caused by the owner when attempting to fix or alter the product themselves.
• Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
• Natural depreciation.
• Any alteration or misuse of the product will nullify this warranty.
• This warranty is non-transferable and is effective for the original buyer from the authorized seller only.

How to request warranty services?
To obtain the benefit of this warranty, please leave a message online (www.turbro.com/contact ), or send an email to [email protected].

What will TURBRO do?

• Replace the item
• Refund the item under certain circumstances.

CUSTOMER SUPPORT
We are here to help anytime! Any problems, write to us via [email protected]. We will get back to you within 1 business day.

FCC Caution

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, under part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used by the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IC Warning
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference:
2. This device must accept any interference, including interference that may cause undesired operation of the device.

Katmai Technology Limited
[email protected]
www.turbro.com

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