TURBRO INF23-26-33 Electric Fireplace Insert User Manual
- June 9, 2024
- TURBRO
Table of Contents
TURBRO INF23-26-33 Electric Fireplace Insert
Any attempt to disassemble or modify the product may cause damage.
When using this fireplace for the first time, or after a long period of storage, let the fireplace run for at least 15 minutes with the thermostat set at “maximum” to remove the “new product” smell. This is because the fireplace absorbs moisture, creating an odor similar to that of old leather.
Safety Information
Please read all instructions before attempting to assemble, operate or install the product.
- Do not use this fireplace with missing, damaged, or broken legs.
- Do not use outdoors.
- This fireplace is not intended for use in bathrooms, laundry areas, and similar indoor locations. Do not place this appliance where it may fall into a bathtub or other water containers.
- This appliance is hot when in use. To avoid burns, do not touch surfaces with bare skin. If necessary, use handles when moving the fireplace. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes and curtains at least 3 ft. (914 mm) from the appliance.
- Do not use this fireplace in elevated locations, such as on shelves, raised platforms, etc.
- Do not run the cord under carpeting. Do not cover the cord with throw rugs, runners and the like. Arrange the cord away fromhigh traffic areas so that they will not be tripped over.
- Extreme caution is necessary when the fireplace is used by or near children or invalids and whenever the fireplace is left operating unattended.
- Do not operate the fireplace with a damaged cord or plug or after the appliance malfunctions, or is damaged.
- Any repairs to this appliance should be carried out by a qualified service person.
- Under no circumstances should this appliance be modified.
- Connect to properly grounded outlets only.
- Always plug the fireplace directly into a wall outlet/receptacle. An extension cord or relocatable power tap, (outlet/power strip), should never be used.
- This appliance, when installed, must be electrically grounded in accordance with local codes (For Canada: CSA C22.1 Canadian Electrical codes, For USA: National Electric Code, ANSI/NFPA No. 70).
- To disconnect this appliance, turn the fireplace off, then remove the plug from the outlet.
- Always unplug the fireplace if you do not plan to use it for a long period of time.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening, as this may cause an electric shock, fire, or damage to the appliance.
- To prevent possible fires, do not block air intakes or exhausts in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- The fireplace has hot, sparking, and arcing parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored. This appliance should not be used as a drying rack for clothing.
- Use this appliance only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or personal injury.
ELECTRICAL CONNECTION
A 15-Amp, 120-Volt, 60 Hz circuit with a properly grounded outlet is required.
Preferably, the item will be on a dedicated circuit. Having other appliances
on the same circuit may cause the circuit breaker to trip or the fuse to blow
when the fireplace is in operation. The unit comes standard with a 6 ft. (1.8
m) long three wire cord, which can be found on the right side of the
appliance.
Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire, electrical shock and personal injury.
Do not use this item if any part of it has been under water. Immediately call a qualified service technician to inspect the item and replace any part of the electrical system which has been under water.
US-3Pin POLARIZED PLUG
This product must be grounded. If it should malfunction or breakdown, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This product is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
This heater is for use on 120 volt circuits and has a grounded plug. An
adapter is available for connecting three-blade grounding type plugs to two-
slot receptacles. The green grounding lug extending from the adapter must be
connected to a permanent ground such as a properly grounded outlet box. The
adapter should not be used if a three-slot grounded receptacle is available.
US-3Pin POLARIZED PLUG
You may run the power cord out of the framed wall opening to an existing outlet or install an outlet on a nearby wall stud within the wall. In order to use the power safely, please make sure:
- NEVER use the relocatable power tap/outleVpower strip.
- NEVER exceed the maximum amperage for the circuit {Should be 120V 15amp).
- NEVER plug other appliances into the same circuit.
- SHOULD make sure the plug is in good condition and not loose.
The length of the power cord is 6ft. A grounded extension cord can be used, if the cord is not long enough to reach the outlet. When using the extension cord, please kindly NOTE:
- The cord is no longer than 7.87ft.
- The minimum of the wiring is AWG No. 14.
- The minimum rated power is 1900W.
Pre-Installation
DIMENSIONS
(Uints mm)|
---|---
Model| A| B| C| D| E| F|
INF23| 584| 180| 610| | 448| 433| 20
INF26| 660| 220| 635| 686| 448| 433| 20
INF33| 840| 20| 635| 664| 673| 663| 20
SPECIFICATIONS
Power Supply | 110-120V / 60Hz |
---|---|
Rated Current | 13.6A |
Rated Power | 1500W / 5280BTU |
Adjustable Thermostat | 62°F-82°F |
Heating Area | 400 -1000sq.ft |
Heating Element | 100% infrared quartz tube |
Noise Level (dBA) | :S 42dBA |
Timer | 30min – 6hours |
Lighting Effect | LED |
Remote Control | YES |
Installation
The fireplace should be located in an area:
-
Out of direct sunlight
-
Not susceptible to moisture
-
Away from uninsulated outside wall
-
The fireplace is heavy and contants glass, you need move it carefully to prevent injury.
-
Do not install the unit on shelves, raised platforms, beds, blankets, pillows etc. Keep combustible materials such as furniture, bedding, papers, clothes and curtains at least 3 ft. (1m) from the fireplace.
-
Make sure that the unit is installed so that the power cord is not compressed against
or caught on the fireplace and that it has an unobstructed path to the grounded outlet.
Installation
RECESS INTO A WALL
Prepare the opening and outlet. Place the unit into the framed opening gently and no fixing brackets are needed.
Opening sizes ranges (mm)|
---|---
Model| Width| Height| Depth(min)| Depth(suggest)
INF23| 580-610| 450-460| 195| 2005
INF26| 655-685| 450-460| 235| 450-460
INF33| 830-860| 680-690| 235| 245
INSERT INTO A CABINET OR WOOD MANTEL
Make sure the depth is enough for placement: 7.3″ (for model INF23) / 9″ (for
model INF26 & INF33).
Make sure to spare enough space on the top of the fireplace insert for
dissipating the heat: at least 8″.
Operation
USING THE CONTROL PANEL
❶ Digital Display
❷ Timer Setting
❸ Thermostat Control
❹ Flame Control
❺ Power Button
The buttons on the control panel and the remote control function in the same way.
POWER BUTTON
- Press the power button once to power on.
- Press the power button once to power off.
NOTE:
After the heater turning off, it will continue to produce wind for 3 minutes
to cool off the heater. This setting is for extending the span life of the
component and ensuring the safety of the machine.
FLAME CONTROL
Press the flame control button to turn on or off the flame and switch the flame color among 7 settings.
Button Press | 1 | 2 | 3 | 4 | 5 | 6 | 7 |
---|---|---|---|---|---|---|---|
Flame Color | Red | Yellow | Blue | Blue & Yellow | |||
Blue & Red | Blue & Red & Yellow | **Cycles the Above 6 |
Colors**
Display| 1| 2| 3| 4| 5| 6| 7
THERMOSTAT CONTROL
- Press the thermostat control button once to turn on or off the heater.
- Press the thermostat control button once, then press again and hold this button for 5 seconds to enter the temperature setting mode. See the tables below for detailed temperature settings instruction.
- Press and hold the power button for 5 seconds to switch between Fahrenheit(°F) and Celsius(°C) display.
NOTE:
To maintain your desired temperature, the heater will cycle on and off
automatically when reaches the set temperature.
Button Press | Celsius Temperature |
---|---|
1 | 22°c |
2 | 23°c |
3 | 24°c |
6 | 21°c |
7 | ON |
8 | 11°c |
9 | 18°C |
12 | 21°c |
Button Press | Fahrenheit Temperature |
--- | --- |
1 | 72°F |
2 | 73°F |
3 | 74°F |
11 | 82°F |
12 | ON |
13 | 62°F |
14 | 63°F |
22 | 71°F |
TIMER SETTING (30 minutes-6 hours)
- Press the timer button to choose your desired operation time of the heater.
Button Press Timer Interval Display Value
1st Press| 30 Min| 30
2nd Press| 1 Hour| 1H
3rd Press| 2 Hours| 2H
4th Press| 3 Hours| 3H
5th Press| 4 Hours| 4H
6th Press| 5 Hours| 5H
7th Press| 6 Hours| 6H
OVERHEATING PROTECTION
- This heater has an overheating protection cutout switch that switches the appliance off automatically if it overheats.
- Obstruction of the rear air intakes or front grill may result in overheating. If this occurs, please disconnect the heater from the power socket and allow it to cool for 10-15 minutes before powering it on again.
- Should problems persist, please contact TURBRO Customer Service Team via support@turbro.com or 323-438-3334
Maintenance
- Always turn the fireplace OFF and unplug the power cord from the outlet before cleaning.
- Use a vacuum or duster to remove dust and dirt from the fireplace and vent areas.
- To keep luster, clean with a soft, slightly damp cloth and buff with a dry cloth.
- Never use abrasive cleansers, liquid sprays, or any cleaner that could scratch the surface of the appliance.
FCC/IC Information
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance coul void user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
Modifications not approved by the party responsible for compliance could void user’s authority to operate the equipment.
This Class B digital apparatus complies with Canadian ICES-003.
Troubleshooting
WARNING Disconnect power before servicing.
Problem | Possible Cause | Corrective Action |
---|---|---|
The fireplace does not operate . |
- The fireplace is not plugged in.
- A circuit breaker is tripped or a fuse blown
- The ON/OFF switch is defective .
- There is loose wiring.
|
- Make sure the fireplace is plugged in to a standard 120V outlet.
- Check additional appliances on the circuit; ideally the fireplace should be on a dedicated 15-amp circuit.
- Contact customer service
- Contact customer service .
The power light is ON but the flame effect is not visible .|
- The fireplace is not operating correctly.
|
- Refer to the operating instructions.
The fireplace is not operating .|
- The fireplace is not operating correctly .
- The fireplace switch is defective.
- The fireplace assembly is defective.
- There is loose wiring .
- The vents are dirty or clogged.
|
- Refer to the operating instructions .
- Contact customer service .
- Contact customer service .
- Contact customer service .
- Unplug the unit. Clear the vent area of dust and debris. Wait ten minutes, plug the unit in again and turn on the fireplace.
There is excessive noise when the fireplace is operating .|
- The fan is defective
- The fireplace assembly is defective .
|
- Contact customer service
- Contact customer service .
Warranty
1-YEAR WARRANTY
TURBRO provides 1-year limited warranty for TURBRO In Flames Electric Fireplace, from the date of purchase, subject to the following conditions and limitations.
What is covered?
- Any alteration misuse of the product will nullify this warranty.
- This warranty is non-transferrable, which is effective for the original buyer from the authorized seller only.
- This warranty is limited to the repair or replacement of part(s) proved to be defective in material or workmanship, after said defect is confirmed by the manufacturer’s inspection.
The manufacturer may, at its discretion, fully discharge all obligations with respect to this warranty by refunding the wholesale price of the defective part(s)
What’s NOT covered?
- Damage caused by the owner when attempting to fix or alter the product themselves.
- Damage caused by misuse, abuse, neglect, alterations, or unauthorized repair.
- Natural depreciation.
How to request warranty services?
To obtain the benefit of this warranty, please leave a message on line (https://www.turbro.com/pages/contact-us), or send an email to support@turbro.com. Our customer service will address your issue within 24 hours.
What will TURBRO do?
- Repair the item.
- Replace the item if not repairable.
- Refund the item under certain circumstances.
ALL EXPRESSED AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
CAUTION – Risk of Fire or Explosion due to Flammable Refrigerant Used. Follow Handing Instructions Careully in Compliance with National Regulations.
WARNING Cancer and Reproductive Harm www.p65warnings.ca.gov
CUSTOMER SUPPORT
2020 Katmai Technology Limited
{323) 438-3334
Documents / Resources
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TURBRO INF23-26-33 Electric Fireplace
Insert
[pdf] User Manual
INF23-26-33 Electric Fireplace Insert, INF23-26-33, Electric Fireplace Insert,
Fireplace Insert
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