Jabra D40 Pro 920 Duo Wireless Headset Instructions
- June 16, 2024
- Jabra
Table of Contents
Jabra D40 Pro 920 Duo Wireless Headset
Product Information
Specifications
- Product Name: Jabra Pro 920 Duo
- Compatibility: Digium D40, D45, D50, D60, D62, D65, D70, or D80 desk phones
- Firmware Requirements:
- For all Digium models except D80: firmware version 1.3.0.0.53680 or later
- For Digium D80: firmware version 1.0.3 or later
- Jabra Product Compatibility:
- Jabra Engage 65/75
- Jabra Pro 920/925/9400
- Jabra Motion Office
- Jabra Go 6470
Product Usage Instructions
Step 1: Enable Hook Switch Mode Jabra IQ on Digium Desk Phone
- On the Digium desk phone, access the menu by pressing the Menu button.
- Navigate to Preferences.
- Select Call Answering.
- Choose Electronic Hookswitch.
- Select Jabra IQ as the hook switch mode.
Step 2: Set Jabra Base to Jabra IQ EHS Mode
Refer to the user manual for your specific Jabra product to set up the headset
correctly.
Note: If you encounter issues with the Digium D65 and the Jabra Pro 9400 call control feature, there are two ways to resolve this:
- Access the menu on the Digium desk phone.
- Go to Option 3.
- Select Option 4.
- Choose Headset Only.
Alternatively, updating the firmware on the Jabra Pro 9400 to the latest version should also resolve the issue.
FAQ
-
Q: How do I connect my Jabra headset with a Digium desk phone for remote call control?
A: To connect your Jabra headset with a Digium D40, D45, D50, D60, D62, D65, D70, or D80 desk phone for remote call control, follow these steps:- Ensure the hook switch mode Jabra IQ is enabled on the Digium desk phone by accessing Menu > Preferences > Call Answering > Electronic Hookswitch > select Jabra IQ.
- Set the Jabra base to Jabra IQ EHS mode. Refer to the user manual for your specific Jabra product to set up the headset correctly.
-
Q: What firmware versions are required for compatibility?
A: For all Digium models except the D80, firmware version 1.3.0.0.53680 or later is required. For the Digium D80, firmware version 1.0.3 or later is needed. -
Q: How can I resolve issues with the Digium D65 and Jabra Pro 9400 call control feature?
A: There are two ways to resolve this issue:- Access the menu on the Digium desk phone, go to Option 3, select Option 4, and choose Headset Only.
- Alternatively, update the firmware on the Jabra Pro 9400 to the latest version.
CONNECTIVITY
How do I connect my Jabra headset with a Digium D40, D45, D50, D60, D62, D65, D70 or D80 desk phone so I have remote call control using my headset?
Prerequisites
- For all Digium models except the D80, use firmware version 1.3.0.0.53680 or later
- For the Digium D80, use firmware version 1.0.3 or later
- Jabra products supporting Jabra IQ: Jabra Engage 65/75, Jabra Pro 920/925/9400, Jabra Motion Office, Jabra Go 6470
Follow these steps to set up and enable call control between the Jabra product and the desk phone:
- I n the Digium desk phone, ensure the hook switch mode “Jabra IQ” is enabled: Go to Menu > Preferences > Call Answering > Electronic Hookswitch > select Jabra IQ.
- Ensure the Jabra base is set to “Jabra IQ EHS” mode. Refer to the user manual for your specific Jabra product to set up the headset correctly.
Note: If there are issues with the Digium D65 and the Jabra Pro 9400 call control feature, there are two ways to resolve this:
- Go to Menu > Option 3 > Option 4 > Select Headset Only.
- Updating the firmware on the Jabra Pro 9400 to the latest version should also resolve the issue.