Yealink MCore Pro Video Conferencing System User Guide

June 17, 2024
Yealink

Yealink MCore Pro Video Conferencing System

Yealink-MCore-Pro-Video-Conferencing-System-PRODUCT  Specifications

  • Operating System: Microsoft Windows 10 IoT Enterprise
  • Recommended Peripherals: Wireless mouse kit
  • Supported Meeting Modes: Skype for Business, Microsoft Teams
  • Network Connectivity: Network port via network cable

Product Usage Instructions

Initial Setup:

  1. Power on the MCore/Mini-PC/MCore Pro.
  2. Connect a mouse to the device for initial configuration.
  3. Use MTouch II to log in and set up the system.

Log In for the First Time:

  1. Select the EULA checkbox and click Next.
  2. Enter Skype for Business account and password, then click Next.
  3. Configure Domain/username (optional) and click Next on the Advanced page.
  4. Click Finish to complete the setup wizard.

Check Network:

  1. Connect MCore/Mini-PC to the network port using a network cable.
  2. Verify network connection status on MTouch II in Microsoft Teams mode.

Account Settings:

  1. Log in with your account details.
  2. To switch accounts:
  3. Go to More > Settings, enter the administrator password.
  4. Access the Account, input new Email and Password, then Save and Exit.

Check Firmware Version:
Check the Windows version and system firmware version in Microsoft Teams mode.

Update MVC:
To update system firmware:

  1. In Windows mode, go to Settings > Update & Security > Windows Update > Advanced.
  2. Enable Download updates over metered connections if required.

FAQ:

  • Q: How do I switch between Skype for Business and Microsoft Teams accounts?
    A: In the Microsoft Teams mode, go to More > Settings, enter the administrator password, then navigate to Account to switch accounts.

  • Q: How can I check if my device is connected to the Internet?
    A: Check the network status on MTouch II in Microsoft Teams mode under About > IPv4. Ensure the network cable is correctly connected.

This guide provides how to boot the MVC system and initialize the system for administrators.

Initial Setup

  • Once the MCore/Mini-PC/MCore Pro is powered on, the MCore/Mini-PC/MCore Pro will load the Microsoft Windows 10 IoT Enterprise operating system automatically.
  • Before setting up the MVC system, you need to connect a mouse to MCore/Mini-PC to complete the initial configuration. We recommend using the wireless mouse kit.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(1\)

Log In for the first time
After initializing the system, you can use MTouch II to log in and set up the system. The device will automatically launch the Microsoft Teams Rooms Systems and enter the setup page. Support using Skype for Business or Microsoft Teams accounts to log in to the system.

  1. Select the check box on the EULA page, then select Next.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(2\)

  2. Enter the Skype for Business account and password on the Account page, and then select Next.
    NOTE
    You can also choose the desired mode in the “Supported meeting mode”, and different modes will have different interfaces.Yealink-MCore-Pro-Video-
Conferencing-System-FIG- \(3\)

  3. Configure Domain / username (optional) and select Next on the Advanced page.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(4\)

  4. Select Finish to complete the setup wizard
    NOTE
    For more information on planning, deploying, and managing your Microsoft Teams Rooms system, see Microsoft Teams Rooms.Yealink-MCore-Pro-Video-
Conferencing-System-FIG- \(5\)

Check Network
You need to connect the MCore/mini-PC to the network port by a network cable. You can also check whether the MTouch II is connected to the network.

  1. In the Microsoft Teams mode, select More > Settings to enter the administrator password (default: sfb).
  2. Go to About > IPv4 to check whether the network is connected.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(6\)

NOTE
If the Mtouch Ⅱ interface shows that “This device isn’t connected to the Internet”, you need to check whether the network cable is connected correctly.

Account Settings

Log In for the first time
After logging in to your account for the first time, you can follow the steps below to switch accounts.

  1. In the Microsoft Teams mode, go to More > Settings to enter the administrator password (default: sfb).
  2. Go to Account to enter the new Email and Password.
  3. Select Save and Exit.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(7\)

NOTE
You can select the “Supported meeting mode” according to your needs.Yealink-
MCore-Pro-Video-Conferencing-System-FIG- \(8\)

Switch Account

  • By default, the MVC systems have two built-in Windows accounts (Skype user and administrator accounts). Skype for Business account: It is limited to running the Microsoft Teams Rooms and the default recommended account when the system starts. You can use the Skype for Business account to log in to the Microsoft Teams Rooms System automatically without a password, but it does not have administrator privileges.
  • Administrator account: The administrator account can perform any operation on the Microsoft Teams Rooms System but requires a password (default: sfb). The administrator account is only applicable to the MVC. You do not need an administrator account when you participate in Skype for Business meetings or Teams meetings.
  • The operation interface is Microsoft Teams mode when logging in to your Skype account to the system. The operation interface is Windows mode when logging in to the administrator account. You can switch between these two modes at will.

Switch to Administrator Account

NOTE
Switching the Microsoft Teams Mode to the Windows Mode.

  1. In the Microsoft Teams mode, go to More > Settings to enter the password (default: sfb).Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(9\)
  2. Select Windows Settings > Administrator to enter the password (default: sfb).Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(10\)

Switch to Skype for Business Account

NOTE
Switching the Microsoft Teams Mode to the Windows Mode.
NOTE
Switching the Windows Mode to the Microsoft Teams Mode.

In the Windows mode, go to > > Skype > Login to switch to Skype for Business account.

Check Firmware Version

Check Window Version

  1. In the Microsoft Teams mode, go to More > Settings to enter the password (default: sfb).
  2. You can check the system firmware version in App version and Windows version.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(11\)

Check MVC Devices Version

  1. Switch the Microsoft Teams mode to the Windows mode.
  2. Open the Yealink RoomConnect application to select the desired device.
  3. Select Device Status to check the device firmware version.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(12\)

Update MVC

Update System Firmware
Method 1: Enable Automatic Windows

  1. In the Windows mode, select to go to Settings > Update & Security > Windows Update > Advanced options.
  2. Enable Download updates over metered connections (extra charges may apply).Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(13\)

Method 2: Update Windows Manually

  1. In the Windows mode, select to go to Settings > Update & Security > Windows Update.
  2. Select Check for update.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(13\)

Firmware Update

Update via Yealink RoomConnect

  1. In Windows mode, open the Yealink RoomConnect application to select the desired device.
  2. Go to Upgrade > Upgrade.Yealink-MCore-Pro-Video-Conferencing-System-FIG- \(15\)

NOTE
You can also update device firmware in batches through the Yealink Device Management Platform. Please refer to Firmware Update.

Test Before Using

Before using the meeting room system, we recommend the administrator do the following to ensure normal use.

Description Related Document

Test video: Ensure the local images can be displayed usually during the meeting.| Basic Settings
Test audio: Ensure the local audio collection is normal during the meeting.| Audio Collection

Test meeting: Ensure you can enter the meeting usually.

| Instant Meeting Join Meeting

Test screen sharing: Ensure you can use the screen sharing usually during the meeting.

| Share Content via Cable Share Content via WPP20

FAQ

After the MVC device is turned on, the MTouchⅡ interface prompts: Please connect to the console to complete the setup?

References

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