AO Smith SHPT-66 Hybrid Electric Heat Pump 66 Gallon Instructions
- June 17, 2024
- AO Smith
Table of Contents
AO Smith SHPT-66 Hybrid Electric Heat Pump 66 Gallon
Product Information
Specifications
- Models: PHPT-80, PHPT-60, SHPT-50, SHPT-66, SHPT-80, HPTU-50,HPTU-66, HPTU-80, HPTU-50N, HPTU-66N, HPTU-80N
- Tank Warranty: 10 years
- Parts Warranty: 10 years
Product Usage Instructions
Installation
- Choose a suitable location for the water heater.
- Ensure the water heater is properly connected to the electrical supply.
- Connect the water heater to the water supply using the appropriate plumbing connections.
- Follow the manufacturer’s instructions for filling and purging the tank.
Operation
- Set the desired temperature on the thermostat.
- Allow the water heater to heat the water to the desired temperature.
- Monitor the water heater for any leaks or unusual noises.
- If any issues are detected, refer to the troubleshooting section of the user manual or contact customer support.
Maintenance
- Regularly inspect the sacrificial anode rod and replace if necessary (not covered under warranty).
- Flush the tank periodically to remove sediment buildup.
- Check and clean the heating elements as recommended by the manufacturer.
FAQ
Q: What is the warranty coverage for the water heater?
A: The warranty covers the replacement of the glasslined tank if it leaks
and replacement parts for any component that fails. However, sacrificial anode
rods are consumable maintenance parts and are not covered under warranty.
Q: How long is the warranty period?
A: The warranty period is determined by the original date of purchase or
the date of manufacture indicated on the rating plate. The tank and parts are
covered for 10 years for residential use, but for other applications, the
warranty is reduced to 1 year.
Q: What costs are the owner responsible for?
A: The owner is responsible for all costs other than labor during the
first year. This includes labor charges for service, removal, or
reinstallation, shipping and delivery charges, handling and administrative
charges, and any materials and permits required for installation of the
replacement water heater or part.
Q: How can I initiate a warranty claim?
A: You should initiate a claim with the dealer who sold the water heater.
If that is not possible, you can contact A. O. Smith directly through their
website or phone number provided in the user manual.
RESIDENTIAL ELECTRIC WARRANTY
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY in accordance with the
warranty terms and conditions specified below.
A. O. Smith (the warrantor) will furnish the ORIGINAL OWNER, 1) a replacement
A. O. Smith water heater of equivalent size and current model if the
glasslined tank in this water heater leaks and, 2) a replacement part for any
component part which fails. Sacrificial anode rods are consumable maintenance
parts and are excluded from warranty coverage.
THE A. O. SMITH REPLACEMENT MODEL OR PART WILL BE WARRANTED FOR ONLY THE UNEXPIRED PORTION OF THE ORIGINAL WARRANTY. The warranty period will be determined by the original date of purchase of the water heater, or in the absence of a Bill of Sale verifying said date,from the date of manufacture indicated on rating plate affixed to this water heater. This warranty is not transferrable and applies to models listed below:
| Voltex Series Models | Tank | Parts |
|---|
PHPT-80, PHPT-60, SHPT-50, SHPT-66, SHPT-80, HPTU-50, HPTU-66, HPTU-80, HPTU- 50N, HPTU-66N, HPTU-80N|
10- year
|
10- year
For the first year only, warrantor will provide for onsite service or labor to
replace a defective part or tank using a factory authorized service
professional.
When the water heater has been used for other than single family residential
application the tank and parts warranties shall be reduced to 1 year for all
models.
CONDITIONS AND EXCEPTIONS
This warranty shall apply only when the water heater is installed and operated
in accordance with 1) all local fire codes and plumbing codes, ordinances and
regulations, 2) the printed instructions provided with it, 3) good industry
practices, and 4) proper safety practices such as but not limited to a
properly sized metal drain pan if installed in an area where leakage from the
tank or its connections would result in damage to the area adjacent to the
water heater.
In addition, a new temperature and pressure relief valve,certified by the
Canadian Standards Association, must have been properly installed and piped to
the nearest drain.
This warranty shall apply only when the water heater is:
- owned by the original purchaser;
- installed for indoor operation only;
- used at temperatures not exceeding the maximum calibrated setting of its thermostat;
- used at water pressure not exceeding 80 psi static pressure;
- filled with potable water, free to circulate at all times and with the tank free of damaging water sediment or scale deposits;
- used in a non-corrosive and non-contaminated atmosphere;
- used with factory approved anode(s) installed;
- in its original installation location;
- in the United States, its territories or possessions, or Canada;
- sized in accordance with proper sizing techniques for residential water heaters;
- bearing a rating plate which has not been altered, defaced or removed except as required by the warrantor;
- used in an open system or in a closed system with a properly sized and installed thermal expansion tank;
- connected to the proper voltage or:
- operated at the factory rated input;
- installed with no attempted, nor actual modification or alteration of the water heater’s design in any way, including but not limited to, the attachment of non-company approved appliances or equipment, including any additional aftermarket equipment introduced into the sealed system.
Any accident to the water heater or any part thereof (including freezing, fire, floods, or lightning), any misuse, abuse or alteration of it, any operation of it in a modified form, any operation of the water heater on desalinated (deionized) water, or any damage caused by attempts to repair tank leaks or parts, will void this warranty. This warranty does not cover water heaters replaced for cosmetic reasons or for reasons of noise, taste, odor, discolored and/or rusty water. This warranty does not apply to water heaters used to heat pools, whirlpools or hot tubs or used for space heating where its sizing does not conform with the specifications of both the warrantor and the heating component manufacturer.
This warranty gives you specific legal rights, and you may have other rights which vary under the laws of each state. If any provision of this warranty is prohibited or invalid under applicable state law, that provision shall be ineffective to the extent of the prohibition or invalidity without invalidating the remainder of the affected provision or the other provisions of this warranty.
SERVICE AND LABOR RESPONSIBILITY
UNDER THIS LIMITED WARRANTY, THE WARRANTOR WILL PROVIDE A REPLACEMENT WATER HEATER OR PART THEREOF FOR THE TERM STIPULATED ON PAGE ONE, AND LABOR DURING THE FIRST YEAR ONLY. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS. Such costs may include but are not limited to:
- Labor charges for service, removal, or reinstallation of the water heater or part thereof subsequent to the first year.
- Shipping and delivery charges for forwarding the new water heater or replacement part from the nearest distributor and returning the claimed defective water heater or part to such distributor.
- All cost necessary or incidental for handling and administrative charges, and for any materials and/or permits required for installation of the replacement water heater or part.
LIMITATION ON IMPLIED WARRANTIES
Implied warranties, including any warranty of merchantability imposed on the
sale of this water heater under state law are limited to one year duration for
the water heater or any of its parts. Some states do not allow limitations on
how long an implied warranty lasts, so the above limitations may not apply to
you.
CLAIM PROCEDURE
Any claim under this warranty should be initiated with the dealer who sold the
water heater, or with any other dealer handling the warrantor’s products. If
this is not practical, the owner should contact: A. O. Smith,500 Tennessee
Waltz Parkway, Ashland City, TN 37015. Phone:
1-800-527-1953 or visit our website:
www.hotwater.com.
Replacement Parts may be ordered through authorized servicers or distributors. Refer to your local Yellow Pages for where to call or contact A. O. Smith, 500 Tennessee Waltz Parkway, Ashland City, TN 37015, Phone: 1-800-527-1953 or visit our website at: www.hotwater.com.
The warrantor will only honor replacement with identical or similar water
heater or parts thereof which are manufactured or distributed by the
warrantor.
Dealer replacements are made subject to in-warranty validation by warrantor.
PROOF OF PURCHASE AND PROOF OF INSTALLATION DATE ARE REQUIRED TO SUPPORT WARRANTY CLAIM FROM ORIGINAL OWNER. THIS FORM DOES NOT CONSTITUTE PROOF OF PURCHASE OR PROOF OF INSTALLATION.
DISCLAIMERS
NO EXPRESSED WARRANTY HAS BEEN OR WILL BE MADE IN BEHALF OF THE WARRANTOR WITH
RESPECT TO THE MERCHANTABILITY OF THE WATER HEATER OR THE INSTALLATION,
OPERATION, REPAIR OR REPLACEMENT OF THE WATER HEATER OR PARTS.
THE WARRANTOR SHALL NOT BE RESPONSIBLE FOR WATER DAMAGE, LOSS OF USE OF THE
UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, OR OTHER
CONSEQUENTIAL DAMAGE.
THE WARRANTOR SHALL NOT BE LIABLE BY VIRTUE OF THIS WARRANTY OR OTHERWISE FOR DAMAGE TO ANY PERSONS OR PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR IN TORT.
Should governmental regulations or industry standards prohibit the
Manufacturer from furnishing a comparable model replacement under this
warranty, the Owner will be furnished with the closest comparable water heater
meeting the then current governmental regulations and industry standards. A
supplementary fee may be assessed to cover the additional cost associated with
the changes made to meet applicable regulations and standards. The limited
warranty is voided if the maintenance procedures listed in the owner’s
instruction manual are not followed.
The terms of this warranty may not be varied by any person,whether or not
purporting to represent or to act on behalf of the warrantor.
IMPORTANT INFORMATION
Model Number
Serial Number
INSTALLATION INFORMATION
Date Installed _
Company’s Name ____
Street or P.O. Box
City, State, and Zip Code
Phone Number____
Plumber’s Name _