AVAYA J179 Desktop Phone User Guide

AVAYA J179 Desktop Phone

Avaya IP Phone J179

Specifications

• Color display
• Four soft keys
• High-definition audio quality
• Integrated Gigabit Ethernet interface
• Headset support
• Up to three 24-button Expansion Modules
• Optional WiFi module for wireless connectivity
• Bluetooth support

Buttons/Keys

Front

1. Main menu – Displays the list of options, such as Features, Applications, Settings, Network information, Administration, and About.
2. (5,7) Navigation cluster – Used to navigate on the Phone screen and other menus.
   • Up and Down arrow keys: to scroll up and down.
   • Right and Left arrow keys: to move the cursor in the text input field, and to toggle values in the selection fields.
   • OK button: The center button of the navigation cluster. Used to select the action assigned to the first soft key.
3. Contacts – Displays the entries in your Contacts list.
4. Recents – Displays call history list.
5. Handset – Used to receive and make calls.
6. Mute Button – Used to mute and unmute the outgoing audio.
7. Volume – Used to adjust the volume of a handset, a speaker, or a ringtone.
   • (+): To increase the volume. (-): To decrease the volume.
8. Voicemail – Used to dial the configured voice mail number to receive a voice message.
9. Headset – Used to turn on the headset, and also to toggle your call from the speaker to the headset. Speaker – Used to turn on the speaker.
10. Beacon LED – Provides visual alerts for incoming calls and voice mail.
11. Phone display – Displays two areas:
    • Top Bar: It is always visible, and displays communication and device status, time, date, and device status.
    • Application area: Displays application-specific information, menus, lists, pop-up windows, images, or other application content.
12. Line Keys – Used to select the corresponding line or feature. Each line key has a combination of red and green LEDs that provide call or feature-specific visual alert. Note: The default action depends on the application and the context.
13. Softkeys – Used to select the corresponding label of context-specific actions. With the Help soft key, you can view a short description of the features available on your phone.
14. (5,7) – see below.
15. Phone key – Displays the Phone screen.

Back

1. J100 expansion module connector.
2. 5V DC Jack – To connect the power supply.
3. Network port – To connect the Ethernet cable.
4. PC port – To connect the computer. Note: PC port is disabled when a Wi-Fi network is used.
5. WLAN Module Panel – To integrate the wireless module for Wi-Fi/Bluetooth support. Note: WLAN Module Panel is not provided in the Avaya J169 IP Phone.

Product Usage Instructions

1. Making and Receiving Calls

To make a call:

1. Pick up the handset or press the Speaker button to use the speakerphone.
2. Enter the phone number using the keypad.
3. Press the Dial button or the OK button on the navigation cluster to initiate the call.

To answer a call:

• If the handset is lifted, simply start speaking.
• If using the speakerphone, press the Answer softkey or the OK button on the navigation cluster.

Adjusting Volume

To adjust the volume during a call:

1. During a call, press the Volume button on the phone.
2. Press the (+) button to increase the volume or the (-) button to decrease the volume.

Using Contacts and Call History

To access your Contacts:

1. Press the Contacts button on the phone.
2. Use the navigation cluster to scroll through your contacts list.
3. Press the OK button to select a contact and initiate a call.

To view your Call History:

1. Press the Recents button on the phone.
2. Use the navigation cluster to scroll through your call history.
3. Press the OK button to select a call and initiate a callback.

FAQ

• Q: Can I connect the phone to a computer?
  • A : Yes, you can connect the phone to a computer using the PC port.
• Q: How can I adjust the ringtone volume?
  • A : The ringtone volume can be adjusted using the Volume buttons on the phone.
• Q: Is the WLAN Module Panel included with the Avaya J179 IP Phone?
  • A : Yes, the WLAN Module Panel is included with the Avaya J179 IP Phone.

Description

The high-performing Avaya IP Phone J179 IP Phone features a color display, four soft keys, high-definition audio quality, an integrated Gigabit Ethernet interface, headset support, and up to three 24-button Expansion Modules. The phones deliver sophisticated voice communications from headquarters , remote locations, or home offices.

The J179 phone in addition supports the optional WiFi module for wireless connectivity as well as Bluetooth.

We hope you like it!

**Buttons/Keys

**

Front

1. Main menu—Displays the list of options, such as Features, Applications, Settings, Network information, Administration, and About.
2. (5,7) Navigation cluster—Used to navigate on the Phone screen and other menus
   • Up and Down arrow keys: to scroll up and down.
   • Right and Left arrow keys: to move a cursor in the text input field, and to toggle values in the selection fields.
   • OK button: The center button of the navigation cluster. Used to select the action assigned to the first soft key.
3. Contacts—Displays the entries in your Contacts list.
4. Recents—Displays call history list.
5. Handset—Used to receive and make calls.
6. Mute Button—Used to mute and unmute the outgoing audio.
7. Volume—Used to adjust volume of a handset, a speaker, or a ringtone.
   • (+): To increase the volume.
   • (-): To decrease the volume.
8. Voicemail—Used to dial the configured voice mail number to receive a voice message.
9. Headset—Used to turn on headset, and also to toggle your call from the speaker to the headset.
10. Speaker—Used to turn on the speaker.
11.  Beacon LED—Provides visual alerts for the following:
    • Incoming call
    • Voice mail
12. Phone display—Displays two areas:
    • Top Bar : It is always visible, and displays communication and device status, time, date, and device status.
    • The application area displays the following:
    • Application header: It displays the context-specific application title and one or more subtitles. Depending on the appearance type and the call state, the header displays details of the call.
    • Application content area: it displays menus, lists, pop-up windows, images, or other application content.
    • softkey labels area: it displays labels with information about the state of the Soft Key buttons.
13. Line Keys—Used to select the corresponding line or feature. Each line key has a combination of red and green LEDs that provide call or feature-specific visual alerts. Note: The default action depends on the application and the context.
14. Softkeys—Used to select the corresponding label of context-specific actions. With the Help soft key, you can view a short description of the features available on your phone.
15. (5,7)—see below.
16. Phone key—Displays the Phone screen.

Back

1. J100 expansion module connector.
2. 5V DC Jack—To connect the power supply.
3. Network port—To connect the Ethernet cable.
4. PC port—To connect the computer.
   • Note : The PC port is disabled when a Wi-Fi network is used.
5. WLAN Module Panel—To integrate the wireless module for Wi-Fi/Bluetooth support.
   • Note : WLAN Module Panel is not provided in the Avaya J169 IP Phone.
6. Handset Jack—To connect the handset.
7. Headset Jack—To connect the headset.

Instructions

To connect the Avaya J169/J179 IP Phone to the Avaya Cloud Office, you must first connect the device to the network and power it up.

1. If your router has a PoE port available, connect the J169/J179 ethernet port to your router. The power adapter is not required in this case. The device bootup will start.
2. If your router does not have a PoE port available, connect the J169/J179 ethernet port to the available port on your router. Connect the power adapter to the J169/J179. The device bootup will start.
3. Once the device is booted up, it will obtain an IP address from your network.
4. Once connected to the network, the device will automatically connect to ACO, and log in.
5. The device may reboot if there is new software that needs to be installed. The latest software for ACO must always be installed on the device in order for it to connect to ACO and provide service.
6. Once the device has network connectivity, allow any upgrades to be completed successfully before attempting to use the phone.

If you are connecting the Avaya J179 IP Phone to the network, via the optionally provided WiFi module:

1. Install the WiFi module in the module panel using the instructions provided with the WiFi module.
2. Connect the power adapter to the J179.
3. Continue from Step 3 above.
   • Avaya.com

References

• Avaya | Leader in Cloud-Based UCaaS, CCaaS, & CX Solutions
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