TORRAS 360 Rotatable Ring iPhone 12 Pro Max Case Instructions

: June 17, 2024
: TORRAS

Table of Contents

TORRAS 360 Rotatable Ring iPhone 12 Pro Max Case
Specifications
Product Usage Instructions
FOR ANY ISSUES
FAQ
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

TORRAS 360 Rotatable Ring iPhone 12 Pro Max Case

TORRAS-360-Rotatable-Ring-iPhone-12-Pro-Max-Case-
PRODCUT

Specifications

Compatible with: 6.7-inch iPhone 12 Pro Max (Biggest Size with 3 cameras) released in 2020
MagSafe compatibility: Yes
Not compatible with: Non-Brand Wireless Chargers, Car Wireless Chargers/Pad in Audi A6, 2024 Subaru Crosstrek, Tesla

Product Usage Instructions

Checking Compatibility
To determine if your phone model is compatible with the TORRAS case, please follow these steps:

Go to your iPhone’s home screen.
Open the “Settings” app.
Select “General”.
Select “About”.
Look for the “Model Name” section and check if it matches the compatible model mentioned above.

MagSafe Compatibility
The TORRAS case is compatible with MagSafe accessories. However, please note that it may not work with Non-Brand Wireless Chargers. Additionally, it is not compatible with Car Wireless Chargers/Padin Audi A6, 2024 Subaru Crosstrek, and Tesla models.
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FOR ANY ISSUES

Before or after your purchase, TORRAS is always here to help. Some common issues we can help with include, but are not limited to:

Defective products (button issues), or wrong size, fit issues.
MagSafe compatibility issues or any other issues/ concerns.

CONTACT US

To ensure prompt and efficient service, we recommend reaching out to our customer service specialists using one of the following methods:

Visit TORRAS on Amazon’s product list and click the “Ask a Question” to send a message to us directly. Or here is the quick button Ask a Question
Send an email to support@torraslife.com with details about your issue.
You can expect a reply within 12 hours in both methods.

USEFUL INFORMATION

This case is only compatible with the 6.7-inch iPhone 12 Pro Max (Biggest Size with 3 cameras) released in 2020. Please navigate to Settings> General > About > Model Name to check if your phone model is compatible.
This case is only compatible with MagSafe accessories. MagSafe # Magnetic. May Not work with Non-Brand Wireless Chargers. Not Work with Car Wireless Chargers/Pad in Audi A6, 2024 Subaru Crosstrek, Tesla.

TORRAS-360-Rotatable-Ring-iPhone-12-Pro-Max-Case-FIG-1

FAQ

Frequently Asked Questions

Q: What should I do if I have a defective product or wrong size/fit issues?
- A: If you encounter any issues with the TORRAS case such as defective buttons or incorrect size/fit, please reach out to our customer service specialists. You can contact us by visiting TORRAS on Amazon’s product list and clicking the “Ask a Question” button to send a message directly. Alternatively, you can send an email to support@torraslife.com with details about your issue. We aim to reply within 12 hours.
Q: Can I use the TORRAS case with a different iPhone model?
- A: No, the TORRAS case is specifically designed for the 6.7-inch iPhone 12 Pro Max released in 2020. It may not fit or function properly with other iPhone models.
Q: Is the TORRAS case compatible with all wireless chargers?
- A: The TORRAS case is compatible with MagSafe accessories. However, it may not work with Non-Brand Wireless Chargers. Additionally, it is not compatible with Car Wireless Chargers/Pad in Audi A6, 2024 Subaru Crosstrek, and Tesla models.